Journey Mapping, Customer discovery, and Innovation

Innovation and Insights

Innovation and Insights
Journey Mapping, Customer discovery, and Innovation
Apr 19, 2021 Episode 17
Hemang Shah

In this episode, we will talk about journey mapping, and how you can use it to bring about interesting innovations. Whether you are making a product or services, mapping a customer's steps is one of the best ways to learn their journey. Learn what their pain points are, where you have opportunities for improvement, and what to solve.

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