{"version":"1.0.0","segments":[{"speaker":"Katie","startTime":0.76,"endTime":3.87,"body":"Welcome back to the Focus B show."},{"speaker":"Katie","startTime":3.982,"endTime":8.598,"body":"This is Katie Stoddart here, aka the Focus B."},{"speaker":"Katie","startTime":8.726,"endTime":14.838,"body":"And on this show I interview high performers"},{"speaker":"Katie","startTime":8.726,"endTime":14.838,"body":"and leaders around the world to discover their"},{"speaker":"Katie","startTime":14.886,"endTime":20.83,"body":"secrets on peak performance, productivity,"},{"speaker":"Katie","startTime":14.886,"endTime":20.83,"body":"mindfulness and leadership."},{"speaker":"Katie","startTime":20.942,"endTime":26.638,"body":"So if you want to take your performance and"},{"speaker":"Katie","startTime":20.942,"endTime":26.638,"body":"your leadership to the next level, then you're"},{"speaker":"Katie","startTime":26.686,"endTime":28.43,"body":"in the right place."},{"speaker":"Katie","startTime":28.622,"endTime":29.544,"body":"Listen up and."},{"speaker":"Katie","startTime":29.574,"endTime":31.824,"body":"And connect with the magic."},{"speaker":"Katie","startTime":36.604,"endTime":40.012,"body":"So excited to be here today with David"},{"speaker":"Katie","startTime":36.604,"endTime":40.012,"body":"Allen."},{"speaker":"Katie","startTime":40.108,"endTime":46.148,"body":"David is most known for his book getting"},{"speaker":"Katie","startTime":40.108,"endTime":46.148,"body":"things done, and he's just released a new book"},{"speaker":"Katie","startTime":46.196,"endTime":49.412,"body":"called Team getting things done with others."},{"speaker":"Katie","startTime":49.588,"endTime":52.916,"body":"David Allen has decades of experience in"},{"speaker":"Katie","startTime":52.98,"endTime":58.1,"body":"optimizing personal productivity and now also"},{"speaker":"Katie","startTime":52.98,"endTime":58.1,"body":"looking into team productivity."},{"speaker":"Katie","startTime":58.292,"endTime":61.42,"body":"Real honour and real joy to be here with him"},{"speaker":"Katie","startTime":58.292,"endTime":61.42,"body":"today."},{"speaker":"Katie","startTime":61.572,"endTime":63.22,"body":"David, such a joy to have you here."},{"speaker":"Katie","startTime":63.252,"endTime":65.064,"body":"Thank you so much for joining today."},{"speaker":"David","startTime":65.524,"endTime":66.82,"body":"Hey, Katie. My pleasure."},{"speaker":"David","startTime":66.892,"endTime":68.06,"body":"Thank you for the invitation."},{"speaker":"Katie","startTime":68.132,"endTime":74.268,"body":"Yeah, I loved your book, getting things"},{"speaker":"Katie","startTime":68.132,"endTime":74.268,"body":"done with others, teams getting things done"},{"speaker":"Katie","startTime":74.316,"endTime":74.812,"body":"with others."},{"speaker":"Katie","startTime":74.868,"endTime":76.636,"body":"So you co wrote with Ed Lamont."},{"speaker":"Katie","startTime":76.7,"endTime":77.852,"body":"Really enjoyed it."},{"speaker":"Katie","startTime":77.948,"endTime":80.54,"body":"And my first question is, given that you were"},{"speaker":"Katie","startTime":80.572,"endTime":86.13,"body":"more of an expert per se in the personal"},{"speaker":"Katie","startTime":80.572,"endTime":86.13,"body":"productivity world, what came to you as a"},{"speaker":"Katie","startTime":86.162,"endTime":89.474,"body":"surprise when you were doing this work on"},{"speaker":"Katie","startTime":86.162,"endTime":89.474,"body":"teams?"},{"speaker":"Katie","startTime":89.514,"endTime":92.494,"body":"What was something that you didn't expect to"},{"speaker":"Katie","startTime":89.514,"endTime":92.494,"body":"find?"},{"speaker":"David","startTime":93.474,"endTime":98.442,"body":"No, there weren't really any surprises,"},{"speaker":"David","startTime":93.474,"endTime":98.442,"body":"Katie, because I knew that the principles of"},{"speaker":"David","startTime":98.458,"endTime":102.73,"body":"getting things done, even for personal"},{"speaker":"David","startTime":98.458,"endTime":102.73,"body":"productivity, applied to the teams."},{"speaker":"David","startTime":102.762,"endTime":108.698,"body":"I just didn't know how to frame it and how to"},{"speaker":"David","startTime":102.762,"endTime":108.698,"body":"package it and how to objectify it in the way"},{"speaker":"David","startTime":108.746,"endTime":115.068,"body":"until Ed and I got together four years ago and"},{"speaker":"David","startTime":108.746,"endTime":115.068,"body":"said, let's see if we could fill this gap, you"},{"speaker":"David","startTime":115.076,"endTime":119.316,"body":"know, about what's the work?"},{"speaker":"David","startTime":115.076,"endTime":119.316,"body":"But it's all the same principles about teams"},{"speaker":"David","startTime":119.5,"endTime":121.384,"body":"as personal productivity."},{"speaker":"David","startTime":121.684,"endTime":124.164,"body":"If I walked into your team right now, whoever"},{"speaker":"David","startTime":124.244,"endTime":130.532,"body":"that is, you know, and you probably got more"},{"speaker":"David","startTime":124.244,"endTime":130.532,"body":"than one in terms of trying to get something"},{"speaker":"David","startTime":130.588,"endTime":135.892,"body":"done with somebody else, whether that's a life"},{"speaker":"David","startTime":130.588,"endTime":135.892,"body":"partner or a colleague or an assistant or"},{"speaker":"David","startTime":136.028,"endTime":139.84,"body":"whatever, first question is, what's got the"},{"speaker":"David","startTime":136.028,"endTime":139.84,"body":"team's attention?"},{"speaker":"David","startTime":139.992,"endTime":145.352,"body":"What's not yet on cruise control?"},{"speaker":"David","startTime":139.992,"endTime":145.352,"body":"So that's the capture step, which is critical"},{"speaker":"David","startTime":145.408,"endTime":146.984,"body":"for personal productivity as well."},{"speaker":"David","startTime":147.024,"endTime":149.524,"body":"Hey, what has your attention personally?"},{"speaker":"David","startTime":149.824,"endTime":150.184,"body":"Right."},{"speaker":"David","startTime":150.224,"endTime":151.536,"body":"And then what do you need to do to get that"},{"speaker":"David","startTime":151.56,"endTime":154.544,"body":"off your mind?"},{"speaker":"David","startTime":151.56,"endTime":154.544,"body":"Because if it's on your mind, it's not"},{"speaker":"David","startTime":154.584,"endTime":155.364,"body":"happening."},{"speaker":"David","startTime":156.384,"endTime":158.432,"body":"You know that that means there's some, you're"},{"speaker":"David","startTime":158.448,"endTime":162.724,"body":"not appropriately engaged with it yet in terms"},{"speaker":"David","startTime":158.448,"endTime":162.724,"body":"of decisions still need to be made about it."},{"speaker":"David","startTime":164.094,"endTime":168.086,"body":"Results of that thinking or decision making"},{"speaker":"David","startTime":164.094,"endTime":168.086,"body":"haven't been parked in places you trust."},{"speaker":"David","startTime":168.19,"endTime":169.526,"body":"Same is true with the team."},{"speaker":"David","startTime":169.71,"endTime":172.998,"body":"So these things, I guess it wasn't a surprise."},{"speaker":"David","startTime":173.126,"endTime":175.514,"body":"It was more of an aha."},{"speaker":"David","startTime":175.974,"endTime":179.434,"body":"These same principles apply across the board."},{"speaker":"David","startTime":180.014,"endTime":185.55,"body":"They're differently applied in terms of"},{"speaker":"David","startTime":180.014,"endTime":185.55,"body":"implemented with a team than you would"},{"speaker":"David","startTime":185.622,"endTime":186.494,"body":"personally."},{"speaker":"David","startTime":186.654,"endTime":189.098,"body":"But you need both."},{"speaker":"David","startTime":189.206,"endTime":196.442,"body":"They need personal productivity, and then the"},{"speaker":"David","startTime":189.206,"endTime":196.442,"body":"people then need to be able to work in a team"},{"speaker":"David","startTime":196.498,"endTime":197.53,"body":"context as well."},{"speaker":"David","startTime":197.562,"endTime":200.266,"body":"But the team contexts are the ones that are"},{"speaker":"David","startTime":200.29,"endTime":201.454,"body":"often screwed up."},{"speaker":"David","startTime":202.194,"endTime":204.906,"body":"So, you know, we've coached thousands of"},{"speaker":"David","startTime":204.93,"endTime":209.634,"body":"people over the years in personal"},{"speaker":"David","startTime":204.93,"endTime":209.634,"body":"productivity, and then they walk back into"},{"speaker":"David","startTime":209.674,"endTime":214.774,"body":"very dysfunctional environments, and so their"},{"speaker":"David","startTime":209.674,"endTime":214.774,"body":"personal productivity is more defensive."},{"speaker":"David","startTime":216.054,"endTime":219.838,"body":"How can I survive that?"},{"speaker":"David","startTime":216.054,"endTime":219.838,"body":"This teenying doesn't work."},{"speaker":"David","startTime":220.006,"endTime":222.374,"body":"This situation doesn't work."},{"speaker":"David","startTime":222.494,"endTime":224.862,"body":"People are dropping things flowing through the"},{"speaker":"David","startTime":224.878,"endTime":225.294,"body":"cracks."},{"speaker":"David","startTime":225.334,"endTime":226.794,"body":"They're not keeping agreements."},{"speaker":"David","startTime":228.334,"endTime":237.038,"body":"So we said, okay, how do we distill those?"},{"speaker":"David","startTime":228.334,"endTime":237.038,"body":"The essence of what the getting things done"},{"speaker":"David","startTime":237.086,"endTime":239.794,"body":"principles were in a team context."},{"speaker":"David","startTime":240.254,"endTime":242.514,"body":"Short version of a long story, but that,"},{"speaker":"David","startTime":243.264,"endTime":244.604,"body":"that's where it came from."},{"speaker":"David","startTime":245.304,"endTime":250.064,"body":"So no big surprise, other than how hard it was"},{"speaker":"David","startTime":250.104,"endTime":257.656,"body":"to try to distill all of this in a manual that"},{"speaker":"David","startTime":250.104,"endTime":257.656,"body":"would be inclusive enough, exclusive enough"},{"speaker":"David","startTime":257.8,"endTime":260.084,"body":"and universal and timeless."},{"speaker":"David","startTime":261.184,"endTime":262.912,"body":"These are the principles that'll be true when"},{"speaker":"David","startTime":262.928,"endTime":268.164,"body":"we fly to Jupiter in 29 or try to get off of"},{"speaker":"David","startTime":262.928,"endTime":268.164,"body":"Jupiter in 2019."},{"speaker":"David","startTime":268.844,"endTime":270.412,"body":"The same things are there."},{"speaker":"David","startTime":270.468,"endTime":272.708,"body":"So I think what Ed and I did, and I think we"},{"speaker":"David","startTime":272.716,"endTime":278.156,"body":"did a good job of distilling it down to the"},{"speaker":"David","startTime":272.716,"endTime":278.156,"body":"stocks, that it is not going to change in"},{"speaker":"David","startTime":278.18,"endTime":283.38,"body":"terms of what works and what doesn't work"},{"speaker":"David","startTime":278.18,"endTime":283.38,"body":"quite so well when you're trying to get stuff"},{"speaker":"David","startTime":283.412,"endTime":284.464,"body":"done with other people."},{"speaker":"Katie","startTime":285.124,"endTime":288.516,"body":"Yes. And it's true that at the"},{"speaker":"Katie","startTime":285.124,"endTime":288.516,"body":"beginning of the book, you explained that we"},{"speaker":"Katie","startTime":288.54,"endTime":293.34,"body":"really need both that personal excellence, but"},{"speaker":"Katie","startTime":288.54,"endTime":293.34,"body":"also the team mechanics to be in place and"},{"speaker":"Katie","startTime":293.372,"endTime":293.98,"body":"work well."},{"speaker":"Katie","startTime":294.092,"endTime":295.692,"body":"Must have been quite nice to have seen that"},{"speaker":"Katie","startTime":295.748,"endTime":301.684,"body":"all the core principles of GTD also worked"},{"speaker":"Katie","startTime":295.748,"endTime":301.684,"body":"within a team context."},{"speaker":"Katie","startTime":301.844,"endTime":308.3,"body":"And I think one aspect that I've thought about"},{"speaker":"Katie","startTime":301.844,"endTime":308.3,"body":"since reading your book is getting things done"},{"speaker":"Katie","startTime":308.372,"endTime":311.108,"body":"is, you know, the art of stress free"},{"speaker":"Katie","startTime":308.372,"endTime":311.108,"body":"productivity."},{"speaker":"Katie","startTime":311.196,"endTime":316.292,"body":"So I was thinking the stress free part comes"},{"speaker":"Katie","startTime":311.196,"endTime":316.292,"body":"from having that clear structure, the"},{"speaker":"Katie","startTime":316.308,"endTime":321.636,"body":"processes in place, clear purpose that we can"},{"speaker":"Katie","startTime":316.308,"endTime":321.636,"body":"also talk about in a bit in the vision, clear"},{"speaker":"Katie","startTime":321.7,"endTime":322.892,"body":"roles defined."},{"speaker":"Katie","startTime":323.068,"endTime":325.028,"body":"What have you seen that's maybe a hidden"},{"speaker":"Katie","startTime":325.076,"endTime":330.594,"body":"source of stress that people don't often think"},{"speaker":"Katie","startTime":325.076,"endTime":330.594,"body":"about or don't often take into account?"},{"speaker":"David","startTime":332.334,"endTime":343.214,"body":"Well, there are probably several, you"},{"speaker":"David","startTime":332.334,"endTime":343.214,"body":"know, every one of those aspects can be."},{"speaker":"David","startTime":343.294,"endTime":343.582,"body":"Can."},{"speaker":"David","startTime":343.638,"endTime":345.914,"body":"Can have stuff go off the rails."},{"speaker":"David","startTime":346.214,"endTime":350.662,"body":"First of all, if you haven't captured"},{"speaker":"David","startTime":346.214,"endTime":350.662,"body":"everything that has the team's attention, then"},{"speaker":"David","startTime":350.678,"endTime":354.214,"body":"you're going to have what I call your analysis"},{"speaker":"David","startTime":350.678,"endTime":354.214,"body":"for people in the bathroom thinking about"},{"speaker":"David","startTime":354.254,"endTime":356.234,"body":"stuff that they should have talked about in"},{"speaker":"David","startTime":354.254,"endTime":356.234,"body":"the meeting."},{"speaker":"David","startTime":357.244,"endTime":357.984,"body":"Right."},{"speaker":"David","startTime":359.404,"endTime":363.42,"body":"Lack of openness, lack of objectifying, what"},{"speaker":"David","startTime":363.452,"endTime":368.46,"body":"actually has people's attention, what's not on"},{"speaker":"David","startTime":363.452,"endTime":368.46,"body":"cruise control in terms of what our team is"},{"speaker":"David","startTime":368.492,"endTime":370.704,"body":"about, lack of purpose."},{"speaker":"David","startTime":371.724,"endTime":373.076,"body":"Do we know why we're a team?"},{"speaker":"David","startTime":373.18,"endTime":378.864,"body":"You're a team because the team is there"},{"speaker":"David","startTime":373.18,"endTime":378.864,"body":"because it's trying to do something as a team."},{"speaker":"David","startTime":379.364,"endTime":386.75,"body":"But oftentimes that gets lost or abbreviated"},{"speaker":"David","startTime":379.364,"endTime":386.75,"body":"or not kept current or not kept alive and well"},{"speaker":"David","startTime":386.942,"endTime":390.942,"body":"with the people on the team, especially if"},{"speaker":"David","startTime":386.942,"endTime":390.942,"body":"you've got new people coming on the team, do"},{"speaker":"David","startTime":390.958,"endTime":394.286,"body":"they know why they're there?"},{"speaker":"David","startTime":390.958,"endTime":394.286,"body":"They know the purpose of what the team is"},{"speaker":"David","startTime":394.31,"endTime":396.998,"body":"about because that should drive every"},{"speaker":"David","startTime":394.31,"endTime":396.998,"body":"decision."},{"speaker":"David","startTime":397.166,"endTime":401.034,"body":"Is this on purpose or is this not in terms of"},{"speaker":"David","startTime":397.166,"endTime":401.034,"body":"what's happening?"},{"speaker":"David","startTime":401.854,"endTime":405.554,"body":"No. The big one, Katie, is lack of role"},{"speaker":"David","startTime":401.854,"endTime":405.554,"body":"clarification."},{"speaker":"David","startTime":406.054,"endTime":412.142,"body":"Is this yours or is this mine?"},{"speaker":"David","startTime":406.054,"endTime":412.142,"body":"Who's dealing with this thing that this change"},{"speaker":"David","startTime":412.198,"endTime":415.91,"body":"that showed up, this problem that showed up,"},{"speaker":"David","startTime":412.198,"endTime":415.91,"body":"this opportunity that showed up?"},{"speaker":"David","startTime":416.022,"endTime":419.194,"body":"Whose is that?"},{"speaker":"David","startTime":416.022,"endTime":419.194,"body":"Who owns the team?"},{"speaker":"David","startTime":420.894,"endTime":426.846,"body":"Because if that's unclear, then you don't know"},{"speaker":"David","startTime":420.894,"endTime":426.846,"body":"how often you need to look at what pieces of"},{"speaker":"David","startTime":426.87,"endTime":428.294,"body":"the team and what's going on."},{"speaker":"David","startTime":428.414,"endTime":430.838,"body":"So there's all kinds of things that could"},{"speaker":"David","startTime":430.886,"endTime":432.954,"body":"create some dysfunctionality there."},{"speaker":"David","startTime":433.374,"endTime":435.142,"body":"I don't know that any one of them is the major"},{"speaker":"David","startTime":435.198,"endTime":435.414,"body":"one."},{"speaker":"David","startTime":435.454,"endTime":438.428,"body":"Every team is very different in that regard."},{"speaker":"David","startTime":438.596,"endTime":443.012,"body":"So that's why we didn't try to create some"},{"speaker":"David","startTime":438.596,"endTime":443.012,"body":"sort of a universal template for every team."},{"speaker":"David","startTime":443.068,"endTime":449.26,"body":"Because, you know, if you're already on some"},{"speaker":"David","startTime":443.068,"endTime":449.26,"body":"sort of a team, you and your life partner, you"},{"speaker":"David","startTime":449.292,"endTime":449.724,"body":"already."},{"speaker":"David","startTime":449.844,"endTime":452.548,"body":"You're already, you know, somebody's trash,"},{"speaker":"David","startTime":452.636,"endTime":460.348,"body":"personal, somebody's a dog person, somebody's,"},{"speaker":"David","startTime":452.636,"endTime":460.348,"body":"you know, you know, you probably generated,"},{"speaker":"David","startTime":460.436,"endTime":466.452,"body":"you know, some, some level of assumptions"},{"speaker":"David","startTime":460.436,"endTime":466.452,"body":"about who's handling what, you know, as a"},{"speaker":"David","startTime":466.468,"endTime":466.692,"body":"group."},{"speaker":"David","startTime":466.748,"endTime":471.7,"body":"But in organizational teens, oftentimes,"},{"speaker":"David","startTime":471.732,"endTime":473.108,"body":"that's very, very unclear."},{"speaker":"David","startTime":473.156,"endTime":474.996,"body":"And as you know, whenever two or more"},{"speaker":"David","startTime":475.1,"endTime":478.532,"body":"responsible, nobody is right."},{"speaker":"David","startTime":478.668,"endTime":480.708,"body":"So who owns, who owns that piece?"},{"speaker":"David","startTime":480.756,"endTime":482.148,"body":"Who owns the team?"},{"speaker":"David","startTime":480.756,"endTime":482.148,"body":"Who owns."},{"speaker":"David","startTime":482.196,"endTime":486.948,"body":"Who's watching all this I can do on alone, but"},{"speaker":"David","startTime":482.196,"endTime":486.948,"body":"read the book."},{"speaker":"David","startTime":487.036,"endTime":492.628,"body":"As you know, the book is full of all the"},{"speaker":"David","startTime":487.036,"endTime":492.628,"body":"things that that could potentially be"},{"speaker":"David","startTime":492.676,"endTime":495.544,"body":"improved, elaborated on and enhanced."},{"speaker":"Katie","startTime":497.484,"endTime":501.18,"body":"I loved when you explained in the book"},{"speaker":"Katie","startTime":497.484,"endTime":501.18,"body":"the team could even be two people, and like"},{"speaker":"Katie","startTime":501.212,"endTime":505.244,"body":"you said, the example of marriage or even CEO"},{"speaker":"Katie","startTime":501.212,"endTime":505.244,"body":"with their secretary."},{"speaker":"Katie","startTime":505.404,"endTime":509.636,"body":"And you also give the example in the book of"},{"speaker":"Katie","startTime":505.404,"endTime":509.636,"body":"you and your wife planning your wedding."},{"speaker":"Katie","startTime":509.74,"endTime":515.82,"body":"And it's true that role clarification, but"},{"speaker":"Katie","startTime":509.74,"endTime":515.82,"body":"also purpose of different projects and"},{"speaker":"Katie","startTime":516.012,"endTime":519.692,"body":"different tools that you share in the book,"},{"speaker":"Katie","startTime":516.012,"endTime":519.692,"body":"can be applied also in the context of a"},{"speaker":"Katie","startTime":519.708,"endTime":522.606,"body":"marriage or different relationships."},{"speaker":"Katie","startTime":522.67,"endTime":524.398,"body":"And I thought that was fascinating."},{"speaker":"Katie","startTime":524.526,"endTime":526.878,"body":"I'd never really thought that we were a team."},{"speaker":"Katie","startTime":527.006,"endTime":529.862,"body":"It sounds terrible, but I use the word team"},{"speaker":"Katie","startTime":529.918,"endTime":531.598,"body":"more in a company context."},{"speaker":"Katie","startTime":531.726,"endTime":534.318,"body":"And then I thought, it's true, all the core"},{"speaker":"Katie","startTime":534.366,"endTime":539.534,"body":"principles can be applied for different"},{"speaker":"Katie","startTime":534.366,"endTime":539.534,"body":"things, like you said, allocating of roles and"},{"speaker":"Katie","startTime":539.574,"endTime":544.23,"body":"clarifying that and capturing all the things"},{"speaker":"Katie","startTime":539.574,"endTime":544.23,"body":"that need to get done in the household or"},{"speaker":"Katie","startTime":544.262,"endTime":547.814,"body":"medical or business, because my husband and I"},{"speaker":"Katie","startTime":544.262,"endTime":547.814,"body":"run the company together."},{"speaker":"Katie","startTime":547.894,"endTime":550.232,"body":"So that's a whole other area, too."},{"speaker":"Katie","startTime":550.398,"endTime":553.104,"body":"I think that's a very interesting part."},{"speaker":"Katie","startTime":553.444,"endTime":559.372,"body":"And I like the term you use, the team sweep"},{"speaker":"Katie","startTime":553.444,"endTime":559.372,"body":"for the capture element, and so really going"},{"speaker":"Katie","startTime":559.428,"endTime":560.7,"body":"through all the different elements."},{"speaker":"Katie","startTime":560.772,"endTime":564.308,"body":"So, yes, like you said, the five core steps of"},{"speaker":"Katie","startTime":564.356,"endTime":568.964,"body":"the getting things done framework, the"},{"speaker":"Katie","startTime":564.356,"endTime":568.964,"body":"capture, clarify, organize, reflect, and"},{"speaker":"Katie","startTime":569.004,"endTime":569.396,"body":"engage."},{"speaker":"Katie","startTime":569.46,"endTime":570.932,"body":"I'm saying this for the listeners, not for"},{"speaker":"Katie","startTime":570.948,"endTime":571.508,"body":"you, David."},{"speaker":"Katie","startTime":571.596,"endTime":574.424,"body":"I mentioned that you dream about it at night."},{"speaker":"Katie","startTime":574.724,"endTime":578.714,"body":"Those five steps could all be used in teams"},{"speaker":"Katie","startTime":574.724,"endTime":578.714,"body":"context."},{"speaker":"Katie","startTime":578.884,"endTime":583.734,"body":"And what you mentioned in the book is that"},{"speaker":"Katie","startTime":578.884,"endTime":583.734,"body":"most people come for those five steps to get"},{"speaker":"Katie","startTime":583.774,"endTime":585.15,"body":"things a bit in order."},{"speaker":"Katie","startTime":585.342,"endTime":588.534,"body":"But the reason they stay is for the five"},{"speaker":"Katie","startTime":588.614,"endTime":589.294,"body":"horizons."},{"speaker":"Katie","startTime":589.374,"endTime":591.302,"body":"And that's where you talk about the different"},{"speaker":"Katie","startTime":591.438,"endTime":596.198,"body":"horizons, starting with horizon five of"},{"speaker":"Katie","startTime":591.438,"endTime":596.198,"body":"purpose and principles."},{"speaker":"Katie","startTime":596.366,"endTime":599.55,"body":"And here you touched upon something that I"},{"speaker":"Katie","startTime":596.366,"endTime":599.55,"body":"never reflected on."},{"speaker":"Katie","startTime":599.582,"endTime":605.31,"body":"So we've got the high level principles"},{"speaker":"Katie","startTime":599.582,"endTime":605.31,"body":"guidance that, for me, sounded a bit like"},{"speaker":"Katie","startTime":605.342,"endTime":607.95,"body":"value, sort of core behaviors have in place."},{"speaker":"Katie","startTime":608.102,"endTime":610.734,"body":"But then you had a more granular standards,"},{"speaker":"Katie","startTime":610.814,"endTime":611.678,"body":"working standards."},{"speaker":"Katie","startTime":611.726,"endTime":614.518,"body":"So why do you feel both of these matter?"},{"speaker":"Katie","startTime":614.606,"endTime":618.566,"body":"How do they relate, and how can people start"},{"speaker":"Katie","startTime":614.606,"endTime":618.566,"body":"to put these in place?"},{"speaker":"Katie","startTime":618.67,"endTime":622.47,"body":"Because I think a lot of teams don't have core"},{"speaker":"Katie","startTime":618.67,"endTime":622.47,"body":"principles."},{"speaker":"Katie","startTime":622.622,"endTime":626.754,"body":"And the granular, more granular working"},{"speaker":"Katie","startTime":622.622,"endTime":626.754,"body":"standards in place."},{"speaker":"David","startTime":627.294,"endTime":634.558,"body":"Yeah. Well, example, our company core"},{"speaker":"David","startTime":627.294,"endTime":634.558,"body":"principal, we support each other in our"},{"speaker":"David","startTime":634.606,"endTime":638.404,"body":"personal professional growth granular."},{"speaker":"David","startTime":638.784,"endTime":642.084,"body":"We pay for people's trainings in that regard."},{"speaker":"David","startTime":643.744,"endTime":644.128,"body":"Right."},{"speaker":"David","startTime":644.176,"endTime":646.904,"body":"So there's a core principle and there's a more"},{"speaker":"David","startTime":646.944,"endTime":649.884,"body":"practical policy that's day to day."},{"speaker":"David","startTime":650.184,"endTime":653.288,"body":"So, you know, you could find myriad examples"},{"speaker":"David","startTime":653.336,"endTime":654.728,"body":"of that kind of thing."},{"speaker":"David","startTime":654.856,"endTime":656.6,"body":"Yeah, we really like to care for each other."},{"speaker":"David","startTime":656.632,"endTime":657.984,"body":"We have open communication."},{"speaker":"David","startTime":658.064,"endTime":658.512,"body":"Yeah."},{"speaker":"David","startTime":658.608,"endTime":663.428,"body":"What does open communication mean?"},{"speaker":"David","startTime":658.608,"endTime":663.428,"body":"What's your policy about people being honest"},{"speaker":"David","startTime":663.476,"endTime":667.784,"body":"with each other and direct with each other in"},{"speaker":"David","startTime":663.476,"endTime":667.784,"body":"terms of issues they have?"},{"speaker":"David","startTime":669.604,"endTime":677.668,"body":"So you could unpack all of these in multiple"},{"speaker":"David","startTime":669.604,"endTime":677.668,"body":"ways, but those are examples of."},{"speaker":"David","startTime":677.836,"endTime":682.708,"body":"Yeah, there's a basic principle, and you and I"},{"speaker":"David","startTime":677.836,"endTime":682.708,"body":"could agree on the principle, but then we go,"},{"speaker":"David","startTime":682.756,"endTime":686.548,"body":"okay, yeah, how does that look?"},{"speaker":"David","startTime":682.756,"endTime":686.548,"body":"What are we actually going to do that's going"},{"speaker":"David","startTime":686.556,"endTime":693.436,"body":"to manifest that principle or express that"},{"speaker":"David","startTime":686.556,"endTime":693.436,"body":"principle, and then you have a policy or a"},{"speaker":"David","startTime":693.46,"endTime":694.624,"body":"standard about that?"},{"speaker":"Katie","startTime":697.324,"endTime":700.86,"body":"Well, my brain is thinking at the same"},{"speaker":"Katie","startTime":697.324,"endTime":700.86,"body":"time how I can implement this in my"},{"speaker":"Katie","startTime":700.892,"endTime":705.468,"body":"relationship I'm thinking we've got the"},{"speaker":"Katie","startTime":700.892,"endTime":705.468,"body":"principles and then we have the working"},{"speaker":"Katie","startTime":705.556,"endTime":706.356,"body":"standard."},{"speaker":"Katie","startTime":706.5,"endTime":708.836,"body":"And my husband is into all the, he's an"},{"speaker":"Katie","startTime":708.86,"endTime":711.948,"body":"engineer, so he loves rules and structure."},{"speaker":"Katie","startTime":711.996,"endTime":713.772,"body":"So if I come to him, and I think I've thought"},{"speaker":"Katie","startTime":713.828,"endTime":719.816,"body":"about the policies around yesterday we"},{"speaker":"Katie","startTime":713.828,"endTime":719.816,"body":"declared to each other after a conversation"},{"speaker":"Katie","startTime":719.92,"endTime":722.944,"body":"with a friend that we were going to do radical"},{"speaker":"Katie","startTime":719.92,"endTime":722.944,"body":"honesty."},{"speaker":"Katie","startTime":723.024,"endTime":725.044,"body":"Now you think we already do this."},{"speaker":"Katie","startTime":725.744,"endTime":726.832,"body":"We shook hands on it."},{"speaker":"Katie","startTime":726.848,"endTime":728.12,"body":"We said, radical honesty."},{"speaker":"Katie","startTime":728.152,"endTime":729.64,"body":"Let's see how long it'll last."},{"speaker":"Katie","startTime":729.752,"endTime":731.392,"body":"Less than 24 hours so far."},{"speaker":"Katie","startTime":731.488,"endTime":734.192,"body":"But now I'm thinking that's a principle."},{"speaker":"Katie","startTime":734.328,"endTime":737.616,"body":"I'm thinking, what are some of the policies"},{"speaker":"Katie","startTime":734.328,"endTime":737.616,"body":"and how can we check it?"},{"speaker":"Katie","startTime":737.64,"endTime":743.54,"body":"So I already said, for instance, radical"},{"speaker":"Katie","startTime":737.64,"endTime":743.54,"body":"honesty, as much as we are aware of, because"},{"speaker":"Katie","startTime":743.612,"endTime":747.556,"body":"sometimes you don't realize it's not true"},{"speaker":"Katie","startTime":743.612,"endTime":747.556,"body":"because you genuinely believe that you're"},{"speaker":"Katie","startTime":747.58,"endTime":749.036,"body":"feeling fine, but actually you're not."},{"speaker":"Katie","startTime":749.06,"endTime":750.9,"body":"You're stressed and you don't see it yourself."},{"speaker":"Katie","startTime":751.012,"endTime":754.644,"body":"So I thought, okay, radical honesty within our"},{"speaker":"Katie","startTime":751.012,"endTime":754.644,"body":"awareness."},{"speaker":"Katie","startTime":754.764,"endTime":757.884,"body":"But then we could have some policies in place"},{"speaker":"Katie","startTime":754.764,"endTime":757.884,"body":"to confirm that."},{"speaker":"Katie","startTime":757.924,"endTime":762.94,"body":"So what would be if we put this onto sort of a"},{"speaker":"Katie","startTime":757.924,"endTime":762.94,"body":"more company level and instead of radical"},{"speaker":"Katie","startTime":763.012,"endTime":767.852,"body":"honesty, we call this transparency, for"},{"speaker":"Katie","startTime":763.012,"endTime":767.852,"body":"instance, what could be some policies or rules"},{"speaker":"Katie","startTime":767.908,"endTime":772.114,"body":"in place, some working standards that would go"},{"speaker":"Katie","startTime":767.908,"endTime":772.114,"body":"towards that, for example."},{"speaker":"David","startTime":777.534,"endTime":780.154,"body":"Rudely said, but no more your analysis."},{"speaker":"David","startTime":780.734,"endTime":784.83,"body":"Come on, can we get everything on the table?"},{"speaker":"David","startTime":785.022,"endTime":791.174,"body":"And also there's nothing wrong with what"},{"speaker":"David","startTime":785.022,"endTime":791.174,"body":"people have attention about or want to"},{"speaker":"David","startTime":791.214,"endTime":791.794,"body":"express."},{"speaker":"David","startTime":792.814,"endTime":796.114,"body":"So a lot of what I've learned in the last 14"},{"speaker":"David","startTime":796.154,"endTime":803.17,"body":"or 15 years and implementing bureaucracy in"},{"speaker":"David","startTime":796.154,"endTime":803.17,"body":"our company is that giving people space and"},{"speaker":"David","startTime":803.242,"endTime":808.574,"body":"not having any judgmental aspect about"},{"speaker":"David","startTime":803.242,"endTime":808.574,"body":"something that has somebody's attention."},{"speaker":"David","startTime":809.234,"endTime":813.842,"body":"So the fact that somebody has their attention"},{"speaker":"David","startTime":809.234,"endTime":813.842,"body":"or something doesn't mean they're bad, doesn't"},{"speaker":"David","startTime":813.858,"endTime":815.05,"body":"mean the situation is bad."},{"speaker":"David","startTime":815.082,"endTime":817.578,"body":"It means they've noticed something that's"},{"speaker":"David","startTime":817.626,"endTime":820.658,"body":"either off or an opportunity or a challenge or"},{"speaker":"David","startTime":817.626,"endTime":820.658,"body":"something."},{"speaker":"David","startTime":820.826,"endTime":827.856,"body":"And the freedom to bring that out and the"},{"speaker":"David","startTime":820.826,"endTime":827.856,"body":"freedom, even if you're an introvert, the"},{"speaker":"David","startTime":827.88,"endTime":834.656,"body":"freedom to bring that up as opposed to letting"},{"speaker":"David","startTime":827.88,"endTime":834.656,"body":"the loudmouth extroverts around the table run"},{"speaker":"David","startTime":834.68,"endTime":835.364,"body":"the media."},{"speaker":"David","startTime":837.064,"endTime":841.792,"body":"So those are very specific policies about,"},{"speaker":"David","startTime":841.928,"endTime":844.296,"body":"hey, let's go around the room here."},{"speaker":"David","startTime":844.36,"endTime":846.816,"body":"Everybody say what's on your mind, what's got"},{"speaker":"David","startTime":846.84,"endTime":850.364,"body":"your attention right now, and don't let"},{"speaker":"David","startTime":846.84,"endTime":850.364,"body":"anybody interrupt you."},{"speaker":"David","startTime":852.144,"endTime":857.248,"body":"Those are very specific policies that then"},{"speaker":"David","startTime":852.144,"endTime":857.248,"body":"support what you're talking about."},{"speaker":"David","startTime":857.416,"endTime":859.604,"body":"Transparency, no judgment."},{"speaker":"David","startTime":859.904,"endTime":862.896,"body":"Let's just get it out in the open so then we"},{"speaker":"David","startTime":862.92,"endTime":863.656,"body":"can deal with it."},{"speaker":"David","startTime":863.68,"endTime":866.764,"body":"So it's not handled subterranean or similar."},{"speaker":"David","startTime":870.144,"endTime":871.924,"body":"But that's pretty subtle stuff."},{"speaker":"David","startTime":873.704,"endTime":875.124,"body":"Pretty subtle stuff."},{"speaker":"Katie","startTime":877.564,"endTime":881.612,"body":"Subtle and you need a high level of"},{"speaker":"Katie","startTime":877.564,"endTime":881.612,"body":"psychological safety."},{"speaker":"Katie","startTime":881.708,"endTime":886.852,"body":"So I guess that all begins if people don't"},{"speaker":"Katie","startTime":881.708,"endTime":886.852,"body":"feel safe in the room."},{"speaker":"Katie","startTime":886.908,"endTime":892.036,"body":"If, for example, the CEO is there and they"},{"speaker":"Katie","startTime":886.908,"endTime":892.036,"body":"feel that, I don't know, he micromanages or he"},{"speaker":"Katie","startTime":892.06,"endTime":897.252,"body":"judges their behavior or whatever it is, they"},{"speaker":"Katie","startTime":892.06,"endTime":897.252,"body":"might not feel ready to open up."},{"speaker":"Katie","startTime":897.268,"endTime":899.504,"body":"So maybe it begins with psychological safety."},{"speaker":"David","startTime":901.084,"endTime":901.604,"body":"It does."},{"speaker":"David","startTime":901.644,"endTime":904.064,"body":"And psychological safety is based upon trust."},{"speaker":"David","startTime":905.004,"endTime":905.804,"body":"I trust that."},{"speaker":"David","startTime":905.844,"endTime":907.652,"body":"Whatever I can tell you, that's okay."},{"speaker":"David","startTime":907.748,"endTime":914.252,"body":"And by the way, just a little interesting"},{"speaker":"David","startTime":907.748,"endTime":914.252,"body":"sidebar radical honesty doesn't mean you need"},{"speaker":"David","startTime":914.268,"endTime":915.5,"body":"to share everything."},{"speaker":"David","startTime":915.692,"endTime":917.944,"body":"There's some things you need to keep private"},{"speaker":"David","startTime":919.604,"endTime":922.944,"body":"and should be so it's not required."},{"speaker":"David","startTime":923.444,"endTime":926.644,"body":"Unless you think it is, but that's really not"},{"speaker":"David","startTime":926.684,"endTime":927.172,"body":"required."},{"speaker":"David","startTime":927.268,"endTime":929.108,"body":"There are certain things you just need to keep"},{"speaker":"David","startTime":929.196,"endTime":934.354,"body":"under the tent in terms of your own life, your"},{"speaker":"David","startTime":929.196,"endTime":934.354,"body":"own style, your own habits, your own whatever"},{"speaker":"David","startTime":934.394,"endTime":935.054,"body":"you do."},{"speaker":"David","startTime":935.794,"endTime":938.402,"body":"And you share what seems to be necessary to"},{"speaker":"David","startTime":938.418,"endTime":941.534,"body":"share in the business of life or the business"},{"speaker":"David","startTime":938.418,"endTime":941.534,"body":"of business."},{"speaker":"David","startTime":943.714,"endTime":949.174,"body":"But those are very different than your"},{"speaker":"David","startTime":943.714,"endTime":949.174,"body":"business with yourself or can be."},{"speaker":"David","startTime":949.874,"endTime":954.562,"body":"Right?"},{"speaker":"David","startTime":949.874,"endTime":954.562,"body":"So don't go trying to legislate something that"},{"speaker":"David","startTime":954.658,"endTime":956.242,"body":"you're going to then feel guilty about it."},{"speaker":"David","startTime":956.258,"endTime":958.116,"body":"There are certain things you are not going to"},{"speaker":"David","startTime":958.14,"endTime":963.924,"body":"share because you don't feel comfortable"},{"speaker":"David","startTime":958.14,"endTime":963.924,"body":"sharing it or you feel it's too private, even"},{"speaker":"David","startTime":963.964,"endTime":965.204,"body":"with your life partner."},{"speaker":"David","startTime":965.364,"endTime":966.052,"body":"Sorry."},{"speaker":"David","startTime":966.188,"endTime":968.484,"body":"I'm 78, so I've been around the block a bit."},{"speaker":"David","startTime":968.604,"endTime":969.304,"body":"Yeah."},{"speaker":"Katie","startTime":970.084,"endTime":974.86,"body":"It's funny because I was thinking about"},{"speaker":"Katie","startTime":970.084,"endTime":974.86,"body":"self honestly before this conversation."},{"speaker":"Katie","startTime":974.932,"endTime":980.324,"body":"I was thinking how this is an important part"},{"speaker":"Katie","startTime":974.932,"endTime":980.324,"body":"of productivity and getting things done."},{"speaker":"Katie","startTime":980.364,"endTime":985.836,"body":"Because if you capture, clarify, organize"},{"speaker":"Katie","startTime":980.364,"endTime":985.836,"body":"everything, reflect on what needs to be done,"},{"speaker":"Katie","startTime":985.86,"endTime":992.026,"body":"but then still choose to engage with the easy"},{"speaker":"Katie","startTime":985.86,"endTime":992.026,"body":"wins or the things that you feel are urgent or"},{"speaker":"Katie","startTime":992.05,"endTime":995.53,"body":"whatever it is, and ignore the important"},{"speaker":"Katie","startTime":992.05,"endTime":995.53,"body":"aspects."},{"speaker":"Katie","startTime":995.562,"endTime":1000.538,"body":"I feel a lot in the coaching that I do that"},{"speaker":"Katie","startTime":995.562,"endTime":1000.538,"body":"I've supported people with, seeing the things"},{"speaker":"Katie","startTime":1000.586,"endTime":1005.874,"body":"that they have hidden from themselves so that"},{"speaker":"Katie","startTime":1000.586,"endTime":1005.874,"body":"they actually could take action on it and move"},{"speaker":"Katie","startTime":1005.914,"endTime":1006.494,"body":"forward."},{"speaker":"David","startTime":1007.114,"endTime":1013.546,"body":"Yeah. Well, the way I say that is, once"},{"speaker":"David","startTime":1007.114,"endTime":1013.546,"body":"you pay appropriate attention to what has your"},{"speaker":"David","startTime":1013.57,"endTime":1016.574,"body":"attention, you find out what really has your"},{"speaker":"David","startTime":1013.57,"endTime":1016.574,"body":"attention."},{"speaker":"David","startTime":1018.284,"endTime":1018.98,"body":"Right."},{"speaker":"David","startTime":1019.132,"endTime":1021.204,"body":"Which then once you pay appropriate attention"},{"speaker":"David","startTime":1021.244,"endTime":1024.424,"body":"to that, you'll find out what really has your"},{"speaker":"David","startTime":1021.244,"endTime":1024.424,"body":"attention."},{"speaker":"David","startTime":1024.884,"endTime":1028.692,"body":"So it's another version of the five whys or"},{"speaker":"David","startTime":1024.884,"endTime":1028.692,"body":"the five, you know, all those things that kind"},{"speaker":"David","startTime":1028.708,"endTime":1029.62,"body":"of get you into."},{"speaker":"David","startTime":1029.692,"endTime":1030.532,"body":"Okay, wait a minute."},{"speaker":"David","startTime":1030.588,"endTime":1037.452,"body":"What's the underlying underneath issue?"},{"speaker":"David","startTime":1030.588,"endTime":1037.452,"body":"Dynamic tension, opportunity or whatever."},{"speaker":"David","startTime":1037.508,"endTime":1037.812,"body":"Yeah."},{"speaker":"David","startTime":1037.868,"endTime":1038.704,"body":"No kidding."},{"speaker":"Katie","startTime":1040.204,"endTime":1044.476,"body":"Yes. And given that my company's the"},{"speaker":"Katie","startTime":1040.204,"endTime":1044.476,"body":"focus b, and I'm all about focus, and I gave"},{"speaker":"Katie","startTime":1044.5,"endTime":1048.742,"body":"the workshop this morning on focus, I feel"},{"speaker":"Katie","startTime":1044.5,"endTime":1048.742,"body":"that that resonates deeply."},{"speaker":"Katie","startTime":1048.828,"endTime":1053.906,"body":"I've found that the more I've written about"},{"speaker":"Katie","startTime":1048.828,"endTime":1053.906,"body":"focus, when I wrote my book on focus and the"},{"speaker":"Katie","startTime":1053.93,"endTime":1057.394,"body":"podcast, et cetera, I feel that there's more"},{"speaker":"Katie","startTime":1053.93,"endTime":1057.394,"body":"and more layers."},{"speaker":"Katie","startTime":1057.474,"endTime":1064.106,"body":"And it's what you said once, you know, and pay"},{"speaker":"Katie","startTime":1057.474,"endTime":1064.106,"body":"attention to what you've been ignoring or"},{"speaker":"Katie","startTime":1064.13,"endTime":1067.378,"body":"hiding from yourself, it uncovers more and"},{"speaker":"Katie","startTime":1064.13,"endTime":1067.378,"body":"more layers."},{"speaker":"Katie","startTime":1067.426,"endTime":1073.014,"body":"And when things are clear, sometimes it's"},{"speaker":"Katie","startTime":1067.426,"endTime":1073.014,"body":"painful, but then you can move forward."},{"speaker":"David","startTime":1074.094,"endTime":1075.358,"body":"Yeah, no kidding."},{"speaker":"David","startTime":1075.486,"endTime":1076.354,"body":"Well said."},{"speaker":"Katie","startTime":1077.014,"endTime":1079.046,"body":"The pain is also there when you ignore"},{"speaker":"Katie","startTime":1077.014,"endTime":1079.046,"body":"it."},{"speaker":"Katie","startTime":1079.07,"endTime":1080.87,"body":"It's just a more subtle background pain."},{"speaker":"Katie","startTime":1080.902,"endTime":1083.39,"body":"And when you face things facing reality, it's"},{"speaker":"Katie","startTime":1083.422,"endTime":1088.334,"body":"also something that was discussed in the six"},{"speaker":"Katie","startTime":1083.422,"endTime":1088.334,"body":"pillars of self esteem that I thought was"},{"speaker":"Katie","startTime":1088.374,"endTime":1092.662,"body":"brilliant, which is your self esteem increases"},{"speaker":"Katie","startTime":1088.374,"endTime":1092.662,"body":"when you start to confront reality."},{"speaker":"Katie","startTime":1092.758,"endTime":1093.926,"body":"But you also speak about this."},{"speaker":"Katie","startTime":1093.95,"endTime":1095.574,"body":"You also speak about the importance of"},{"speaker":"Katie","startTime":1095.614,"endTime":1097.354,"body":"confronting reality in your book."},{"speaker":"David","startTime":1098.774,"endTime":1099.962,"body":"Yeah, for sure."},{"speaker":"David","startTime":1100.118,"endTime":1104.122,"body":"No, that's over all my 40 years of both"},{"speaker":"David","startTime":1104.178,"endTime":1107.654,"body":"consulting and coaching and training and with"},{"speaker":"David","startTime":1104.178,"endTime":1107.654,"body":"folks."},{"speaker":"David","startTime":1108.114,"endTime":1115.534,"body":"Oftentimes the sticking point is lack of"},{"speaker":"David","startTime":1108.114,"endTime":1115.534,"body":"clarity about what current reality is."},{"speaker":"David","startTime":1117.874,"endTime":1119.938,"body":"Oh, all the people are leaving."},{"speaker":"David","startTime":1120.106,"endTime":1120.714,"body":"Yeah."},{"speaker":"David","startTime":1120.834,"endTime":1124.722,"body":"Who's leaving?"},{"speaker":"David","startTime":1120.834,"endTime":1124.722,"body":"Well, you know, Jose thought he might want to"},{"speaker":"David","startTime":1124.738,"endTime":1125.548,"body":"find another job."},{"speaker":"David","startTime":1125.626,"endTime":1128.472,"body":"Oh, that's not all the people are leaving."},{"speaker":"David","startTime":1128.568,"endTime":1135.888,"body":"And most people generalize and exaggerate all"},{"speaker":"David","startTime":1128.568,"endTime":1135.888,"body":"kinds of stuff just for their own egotistical"},{"speaker":"David","startTime":1135.936,"endTime":1138.832,"body":"or their own agendas, you know, for whatever"},{"speaker":"David","startTime":1135.936,"endTime":1138.832,"body":"reason."},{"speaker":"David","startTime":1138.928,"endTime":1141.16,"body":"But wait, what's the reality?"},{"speaker":"David","startTime":1138.928,"endTime":1141.16,"body":"We're losing money."},{"speaker":"David","startTime":1141.192,"endTime":1144.12,"body":"How do you know you're losing money?"},{"speaker":"David","startTime":1141.192,"endTime":1144.12,"body":"How much money with."},{"speaker":"David","startTime":1144.272,"endTime":1147.924,"body":"By what?"},{"speaker":"David","startTime":1144.272,"endTime":1147.924,"body":"Oh, well, they're cutting our budget."},{"speaker":"David","startTime":1148.304,"endTime":1152.26,"body":"And does that mean losing money?"},{"speaker":"David","startTime":1148.304,"endTime":1152.26,"body":"Are they going to be able to make more money"},{"speaker":"David","startTime":1152.392,"endTime":1154.044,"body":"given what."},{"speaker":"David","startTime":1154.204,"endTime":1158.38,"body":"And so people are oftentimes in their personal"},{"speaker":"David","startTime":1158.452,"endTime":1165.244,"body":"agendas, especially in teams running all kinds"},{"speaker":"David","startTime":1158.452,"endTime":1165.244,"body":"of stuff that a real current reality"},{"speaker":"David","startTime":1165.364,"endTime":1166.344,"body":"discussion."},{"speaker":"David","startTime":1166.684,"endTime":1168.784,"body":"Well, what's really true?"},{"speaker":"David","startTime":1169.124,"endTime":1173.188,"body":"How much money are we losing?"},{"speaker":"David","startTime":1169.124,"endTime":1173.188,"body":"Based upon what kind of data?"},{"speaker":"David","startTime":1173.316,"endTime":1176.784,"body":"Based upon what kind of parameters?"},{"speaker":"David","startTime":1173.316,"endTime":1176.784,"body":"Based upon what kind of whatever."},{"speaker":"David","startTime":1178.424,"endTime":1185.084,"body":"Anyway, yeah, no, that's another big issue out"},{"speaker":"David","startTime":1178.424,"endTime":1185.084,"body":"there for sure."},{"speaker":"Katie","startTime":1186.464,"endTime":1193.136,"body":"And I think this comes back to that"},{"speaker":"Katie","startTime":1186.464,"endTime":1193.136,"body":"fourth step reflection, because if you create"},{"speaker":"Katie","startTime":1193.2,"endTime":1197.848,"body":"the time and space to reflect properly, then"},{"speaker":"Katie","startTime":1193.2,"endTime":1197.848,"body":"you can actually observe reality properly."},{"speaker":"Katie","startTime":1197.936,"endTime":1201.704,"body":"And then again, that comes back to this stress"},{"speaker":"Katie","startTime":1197.936,"endTime":1201.704,"body":"free productivity."},{"speaker":"Katie","startTime":1201.744,"endTime":1206.712,"body":"Because if you see things more clearly and"},{"speaker":"Katie","startTime":1201.744,"endTime":1206.712,"body":"your mind isn't exaggerating it now, in a"},{"speaker":"Katie","startTime":1206.728,"endTime":1209.688,"body":"team, maybe someone is doing this because they"},{"speaker":"Katie","startTime":1206.728,"endTime":1209.688,"body":"have an agenda."},{"speaker":"Katie","startTime":1209.856,"endTime":1213.728,"body":"But if we're doing this on our own, it could"},{"speaker":"Katie","startTime":1209.856,"endTime":1213.728,"body":"just be out of fear."},{"speaker":"Katie","startTime":1213.776,"endTime":1216.072,"body":"It could just be because we're meddled and"},{"speaker":"Katie","startTime":1213.776,"endTime":1216.072,"body":"confused."},{"speaker":"Katie","startTime":1216.128,"endTime":1221.484,"body":"So if we take that time to reflect, then we're"},{"speaker":"Katie","startTime":1216.128,"endTime":1221.484,"body":"able to see a little more clearly some of the"},{"speaker":"Katie","startTime":1221.864,"endTime":1223.44,"body":"things we have been."},{"speaker":"Katie","startTime":1223.552,"endTime":1224.032,"body":"Yeah."},{"speaker":"Katie","startTime":1224.128,"endTime":1225.896,"body":"Dramatizing maybe in our own mind."},{"speaker":"David","startTime":1225.96,"endTime":1230.404,"body":"And, you know, it's something you"},{"speaker":"David","startTime":1225.96,"endTime":1230.404,"body":"settled just a short time ago."},{"speaker":"David","startTime":1231.124,"endTime":1236.428,"body":"You have to decide between the instant pain"},{"speaker":"David","startTime":1231.124,"endTime":1236.428,"body":"versus the long term pain."},{"speaker":"David","startTime":1236.596,"endTime":1237.428,"body":"The instant pain."},{"speaker":"David","startTime":1237.476,"endTime":1239.58,"body":"Oh, God, I gotta admit, this is what's going"},{"speaker":"David","startTime":1239.612,"endTime":1239.852,"body":"on."},{"speaker":"David","startTime":1239.908,"endTime":1240.508,"body":"Great."},{"speaker":"David","startTime":1240.676,"endTime":1245.956,"body":"If you didn't do that, the long term pain of"},{"speaker":"David","startTime":1240.676,"endTime":1245.956,"body":"ignoring it and then having to deal with the"},{"speaker":"David","startTime":1245.98,"endTime":1252.324,"body":"consequences of that, it's gonna be a lot more"},{"speaker":"David","startTime":1245.98,"endTime":1252.324,"body":"difficult than the front end pain."},{"speaker":"David","startTime":1252.364,"endTime":1253.516,"body":"It's like exercise."},{"speaker":"David","startTime":1253.66,"endTime":1256.548,"body":"Oh, I have to go put on this clothes and I"},{"speaker":"David","startTime":1256.556,"endTime":1257.532,"body":"gotta go out in the rain."},{"speaker":"David","startTime":1257.588,"endTime":1259.082,"body":"I gotta go, you know, whatever."},{"speaker":"David","startTime":1259.138,"endTime":1262.77,"body":"That's the front end that you're going to have"},{"speaker":"David","startTime":1259.138,"endTime":1262.77,"body":"to swallow."},{"speaker":"David","startTime":1262.882,"endTime":1265.114,"body":"And then on the back end you go, wow, that"},{"speaker":"David","startTime":1262.882,"endTime":1265.114,"body":"fits so good."},{"speaker":"David","startTime":1265.154,"endTime":1266.106,"body":"And that's great."},{"speaker":"David","startTime":1266.25,"endTime":1266.97,"body":"It works."},{"speaker":"David","startTime":1267.002,"endTime":1267.842,"body":"If you didn't do that, you."},{"speaker":"David","startTime":1267.858,"endTime":1268.45,"body":"God, I'm good."},{"speaker":"David","startTime":1268.482,"endTime":1269.65,"body":"I'm a fat slob."},{"speaker":"David","startTime":1269.682,"endTime":1271.442,"body":"I feel really guilty I'm not exercising, you"},{"speaker":"David","startTime":1271.458,"endTime":1275.494,"body":"know?"},{"speaker":"David","startTime":1271.458,"endTime":1275.494,"body":"Yes, strange equation."},{"speaker":"David","startTime":1275.794,"endTime":1286.874,"body":"Front end engagement requirements versus back"},{"speaker":"David","startTime":1275.794,"endTime":1286.874,"body":"end fix requirements."},{"speaker":"Katie","startTime":1288.814,"endTime":1290.934,"body":"Yes. Hard choices, easy life."},{"speaker":"Katie","startTime":1291.014,"endTime":1292.634,"body":"Easy choices, hard life."},{"speaker":"Katie","startTime":1294.334,"endTime":1298.974,"body":"I think that sometimes, but then after a"},{"speaker":"Katie","startTime":1294.334,"endTime":1298.974,"body":"while, they no longer feel like hard choices."},{"speaker":"Katie","startTime":1299.054,"endTime":1304.758,"body":"After a while it feels like maybe not the easy"},{"speaker":"Katie","startTime":1299.054,"endTime":1304.758,"body":"choice, but the most logical choice."},{"speaker":"Katie","startTime":1304.806,"endTime":1306.334,"body":"Or for example, exercise."},{"speaker":"Katie","startTime":1306.414,"endTime":1309.014,"body":"Or a lot of examples like having a hard"},{"speaker":"Katie","startTime":1309.054,"endTime":1312.308,"body":"conversation, but that, you know, afterwards"},{"speaker":"Katie","startTime":1309.054,"endTime":1312.308,"body":"you can breathe and move on."},{"speaker":"Katie","startTime":1312.406,"endTime":1314.384,"body":"It doesn't feel as much like the hot choice."},{"speaker":"Katie","startTime":1314.424,"endTime":1316.92,"body":"It feels like it still can be hard and a bit"},{"speaker":"Katie","startTime":1316.952,"endTime":1321.004,"body":"painful or difficult, but it feels the right"},{"speaker":"Katie","startTime":1316.952,"endTime":1321.004,"body":"choice somehow."},{"speaker":"David","startTime":1321.704,"endTime":1325.76,"body":"Sure. Well, you know, we've partnered"},{"speaker":"David","startTime":1321.704,"endTime":1325.76,"body":"with the crucial conversation, you know,"},{"speaker":"David","startTime":1325.792,"endTime":1331.424,"body":"crucial learning, you know, great partner in"},{"speaker":"David","startTime":1325.792,"endTime":1331.424,"body":"the US that built itself off crucial"},{"speaker":"David","startTime":1331.464,"endTime":1334.6,"body":"conversations, you know, those, those."},{"speaker":"David","startTime":1334.752,"endTime":1338.072,"body":"It's funny, you know, it's their model, which"},{"speaker":"David","startTime":1338.088,"endTime":1343.182,"body":"is actually very accurate and very good is"},{"speaker":"David","startTime":1338.088,"endTime":1343.182,"body":"that some of the most important things you're"},{"speaker":"David","startTime":1343.198,"endTime":1346.142,"body":"going to do in life require a critical"},{"speaker":"David","startTime":1343.198,"endTime":1346.142,"body":"conversation."},{"speaker":"David","startTime":1346.198,"endTime":1348.834,"body":"But very few people have been trained about"},{"speaker":"David","startTime":1346.198,"endTime":1348.834,"body":"how to do that."},{"speaker":"David","startTime":1351.574,"endTime":1357.438,"body":"Usually it's reactive on the back end and when"},{"speaker":"David","startTime":1351.574,"endTime":1357.438,"body":"things blow up instead of when things show up,"},{"speaker":"David","startTime":1357.566,"endTime":1361.134,"body":"and so great example of exactly that kind of"},{"speaker":"David","startTime":1357.566,"endTime":1361.134,"body":"thing."},{"speaker":"David","startTime":1361.254,"endTime":1364.434,"body":"What kind of hard conversation do I need to"},{"speaker":"David","startTime":1361.254,"endTime":1364.434,"body":"have with my partner?"},{"speaker":"David","startTime":1365.094,"endTime":1371.042,"body":"What do I need to have with my bank?"},{"speaker":"David","startTime":1365.094,"endTime":1371.042,"body":"What do I need to have with my assistant, you"},{"speaker":"David","startTime":1371.058,"endTime":1373.746,"body":"know?"},{"speaker":"David","startTime":1371.058,"endTime":1373.746,"body":"And I love harmony."},{"speaker":"David","startTime":1373.89,"endTime":1378.214,"body":"I hate conflict, you know, so I've been an"},{"speaker":"David","startTime":1373.89,"endTime":1378.214,"body":"approval suck all my life."},{"speaker":"David","startTime":1378.714,"endTime":1385.21,"body":"What can I do to make sure you like me?"},{"speaker":"David","startTime":1378.714,"endTime":1385.21,"body":"And so learning how to have a thicker skin,"},{"speaker":"David","startTime":1385.402,"endTime":1389.194,"body":"something has taken decades for me to get"},{"speaker":"David","startTime":1385.402,"endTime":1389.194,"body":"better and better at."},{"speaker":"David","startTime":1389.314,"endTime":1396.854,"body":"It's like, okay, they'll deal, you know, I'll"},{"speaker":"David","startTime":1389.314,"endTime":1396.854,"body":"deal, but not an easy choice."},{"speaker":"David","startTime":1396.894,"endTime":1400.054,"body":"For somebody like me anyway, different"},{"speaker":"David","startTime":1396.894,"endTime":1400.054,"body":"personality styles."},{"speaker":"David","startTime":1400.094,"endTime":1405.254,"body":"Some people love that kind of conflict and"},{"speaker":"David","startTime":1400.094,"endTime":1405.254,"body":"they relish and say, okay, let's go struggle."},{"speaker":"David","startTime":1405.294,"endTime":1407.294,"body":"Let's go have an argument."},{"speaker":"David","startTime":1407.334,"endTime":1407.67,"body":"Let's go."},{"speaker":"David","startTime":1407.702,"endTime":1412.742,"body":"But me anyway, I think a lot."},{"speaker":"Katie","startTime":1412.758,"endTime":1414.734,"body":"Of people struggle with the conflict."},{"speaker":"Katie","startTime":1414.774,"endTime":1417.014,"body":"I think it's a small minority that get a kick"},{"speaker":"Katie","startTime":1417.054,"endTime":1422.702,"body":"out of it, and even the minority that get a"},{"speaker":"Katie","startTime":1417.054,"endTime":1422.702,"body":"kick out of having a conflict, it's still"},{"speaker":"Katie","startTime":1422.758,"endTime":1427.886,"body":"maybe on an intellectual basis or arguments,"},{"speaker":"Katie","startTime":1422.758,"endTime":1427.886,"body":"but when they need to really be vulnerable and"},{"speaker":"Katie","startTime":1427.91,"endTime":1432.75,"body":"really open up, I think that's pretty"},{"speaker":"Katie","startTime":1427.91,"endTime":1432.75,"body":"challenging for most people, I'd say."},{"speaker":"David","startTime":1432.782,"endTime":1436.582,"body":"I think it's, well, usually they're in"},{"speaker":"David","startTime":1432.782,"endTime":1436.582,"body":"that way because of their insecurities."},{"speaker":"David","startTime":1436.758,"endTime":1443.574,"body":"So that's once you learn about kind of how all"},{"speaker":"David","startTime":1436.758,"endTime":1443.574,"body":"those dynamics work, oftentimes the big"},{"speaker":"David","startTime":1443.614,"endTime":1445.754,"body":"blustering people are because they're scared."},{"speaker":"Katie","startTime":1446.774,"endTime":1448.006,"body":"So most people struggle."},{"speaker":"Katie","startTime":1448.07,"endTime":1453.6,"body":"That's the conclusion, yeah, I'd like to move"},{"speaker":"Katie","startTime":1453.632,"endTime":1455.208,"body":"on to the fourth horizon."},{"speaker":"Katie","startTime":1455.256,"endTime":1457.576,"body":"So we went to fifth horizon, then we went on a"},{"speaker":"Katie","startTime":1457.6,"endTime":1463.56,"body":"tangent about doing right choices or hard"},{"speaker":"Katie","startTime":1457.6,"endTime":1463.56,"body":"choices and confronting reality, and now go"},{"speaker":"Katie","startTime":1463.592,"endTime":1465.96,"body":"back to the fourth horizon, which is vision."},{"speaker":"Katie","startTime":1466.072,"endTime":1468.112,"body":"And it's funny because in my work, obviously,"},{"speaker":"Katie","startTime":1468.168,"endTime":1473.568,"body":"I've worked a lot with vision and goals, but"},{"speaker":"Katie","startTime":1468.168,"endTime":1473.568,"body":"there was a sentence that you said that really"},{"speaker":"Katie","startTime":1473.616,"endTime":1479.37,"body":"marked me, which is, we need to allow"},{"speaker":"Katie","startTime":1473.616,"endTime":1479.37,"body":"ourselves to want what we really want and not"},{"speaker":"Katie","startTime":1479.402,"endTime":1481.378,"body":"what we just think we can have."},{"speaker":"Katie","startTime":1481.546,"endTime":1484.21,"body":"And even though I sort of know that that's the"},{"speaker":"Katie","startTime":1484.242,"endTime":1489.882,"body":"idea of a vision, I can now see how much this"},{"speaker":"Katie","startTime":1484.242,"endTime":1489.882,"body":"is an obstacle in the clients I worked with"},{"speaker":"Katie","startTime":1489.978,"endTime":1490.914,"body":"and myself."},{"speaker":"Katie","startTime":1491.074,"endTime":1493.666,"body":"The fact that we don't fully allow ourselves"},{"speaker":"Katie","startTime":1493.77,"endTime":1499.026,"body":"to want what we really want because the"},{"speaker":"Katie","startTime":1493.77,"endTime":1499.026,"body":"subconscious plays this trick on us to protect"},{"speaker":"Katie","startTime":1499.09,"endTime":1504.05,"body":"us and say, hey, if I don't fully allow myself"},{"speaker":"Katie","startTime":1499.09,"endTime":1504.05,"body":"to want this and focus on something that I"},{"speaker":"Katie","startTime":1504.082,"endTime":1507.766,"body":"kind of could get, then I might not be"},{"speaker":"Katie","startTime":1504.082,"endTime":1507.766,"body":"disappointed."},{"speaker":"Katie","startTime":1507.91,"endTime":1512.246,"body":"So how do you support people?"},{"speaker":"Katie","startTime":1507.91,"endTime":1512.246,"body":"Maybe when you help them, you know, one on one"},{"speaker":"Katie","startTime":1512.27,"endTime":1518.31,"body":"with personal productivity or now with teams"},{"speaker":"Katie","startTime":1512.27,"endTime":1518.31,"body":"to let down that guard and to really allow"},{"speaker":"Katie","startTime":1518.382,"endTime":1524.854,"body":"themselves to fully explore a high vision and"},{"speaker":"Katie","startTime":1518.382,"endTime":1524.854,"body":"not just narrow it down to something they can"},{"speaker":"Katie","startTime":1524.894,"endTime":1528.474,"body":"achieve, that's sort of limiting and not as"},{"speaker":"Katie","startTime":1524.894,"endTime":1528.474,"body":"exciting either."},{"speaker":"David","startTime":1530.374,"endTime":1533.646,"body":"Well, I don't challenge people to kind"},{"speaker":"David","startTime":1530.374,"endTime":1533.646,"body":"of go to that level."},{"speaker":"David","startTime":1533.75,"endTime":1537.822,"body":"I just ask them, hey, what would wild success"},{"speaker":"David","startTime":1533.75,"endTime":1537.822,"body":"for this team be?"},{"speaker":"David","startTime":1537.998,"endTime":1540.094,"body":"And just see what kind of answer they have."},{"speaker":"David","startTime":1540.134,"endTime":1542.526,"body":"It may be a short term, wow, you know, a month"},{"speaker":"David","startTime":1542.55,"endTime":1546.702,"body":"from now they'll have this, or maybe next"},{"speaker":"David","startTime":1542.55,"endTime":1546.702,"body":"year, well, this will be true."},{"speaker":"David","startTime":1546.878,"endTime":1552.91,"body":"And I just give people permission to have at"},{"speaker":"David","startTime":1546.878,"endTime":1552.91,"body":"whatever level of recursion or whatever level"},{"speaker":"David","startTime":1553.102,"endTime":1555.354,"body":"they want to see whatever that is."},{"speaker":"David","startTime":1555.694,"endTime":1557.314,"body":"Cause that's gonna be helpful."},{"speaker":"David","startTime":1558.774,"endTime":1563.166,"body":"You know, once they catch that, and especially"},{"speaker":"David","startTime":1558.774,"endTime":1563.166,"body":"if they start to catch that and then start to"},{"speaker":"David","startTime":1563.19,"endTime":1567.18,"body":"move on that, then they'll be open to even"},{"speaker":"David","startTime":1563.19,"endTime":1567.18,"body":"maybe a larger game."},{"speaker":"David","startTime":1567.372,"endTime":1567.82,"body":"Wow."},{"speaker":"David","startTime":1567.892,"endTime":1569.476,"body":"How could this really be?"},{"speaker":"David","startTime":1569.66,"endTime":1575.148,"body":"And of course, you can always challenge people"},{"speaker":"David","startTime":1569.66,"endTime":1575.148,"body":"to say, you know, I was challenged many, many"},{"speaker":"David","startTime":1575.196,"endTime":1575.524,"body":"years ago."},{"speaker":"David","startTime":1575.564,"endTime":1579.524,"body":"I forgot who some mentor of mine said, look,"},{"speaker":"David","startTime":1579.604,"endTime":1584.676,"body":"David, if you don't have a goal that you can't"},{"speaker":"David","startTime":1579.604,"endTime":1584.676,"body":"achieve in your lifetime, you may not be"},{"speaker":"David","startTime":1584.7,"endTime":1586.224,"body":"playing a big enough game."},{"speaker":"David","startTime":1588.844,"endTime":1591.97,"body":"So what goal do you that you can't achieve"},{"speaker":"David","startTime":1592.002,"endTime":1594.89,"body":"when your life's turned?"},{"speaker":"David","startTime":1592.002,"endTime":1594.89,"body":"Right?"},{"speaker":"David","startTime":1595.002,"endTime":1597.218,"body":"So that's a pretty, that's a pretty big one."},{"speaker":"David","startTime":1597.266,"endTime":1599.61,"body":"My name is to create a planet that people"},{"speaker":"David","startTime":1599.682,"endTime":1602.134,"body":"perceive problems as projects."},{"speaker":"David","startTime":1602.834,"endTime":1605.85,"body":"So that's kind of our mission, my mission,"},{"speaker":"David","startTime":1605.922,"endTime":1608.018,"body":"career wise, let's do them."},{"speaker":"David","startTime":1608.066,"endTime":1610.018,"body":"But do you think I'm going to achieve that in"},{"speaker":"David","startTime":1610.026,"endTime":1612.014,"body":"my lifetime?"},{"speaker":"David","startTime":1610.026,"endTime":1612.014,"body":"I don't think so."},{"speaker":"David","startTime":1613.754,"endTime":1614.61,"body":"I don't think so."},{"speaker":"David","startTime":1614.642,"endTime":1617.776,"body":"I think will affect a lot of people who might"},{"speaker":"David","startTime":1617.8,"endTime":1620.016,"body":"then affect a lot of people who might then"},{"speaker":"David","startTime":1617.8,"endTime":1620.016,"body":"affect all the people."},{"speaker":"David","startTime":1620.08,"endTime":1626.192,"body":"So it might be moving in that direction, so it"},{"speaker":"David","startTime":1620.08,"endTime":1626.192,"body":"creates directionality."},{"speaker":"David","startTime":1626.368,"endTime":1632.52,"body":"So I think that's important, that whatever the"},{"speaker":"David","startTime":1626.368,"endTime":1632.52,"body":"vision you have is, the future never happens."},{"speaker":"David","startTime":1632.552,"endTime":1637.044,"body":"Katie, if you haven't noticed, it's just now,"},{"speaker":"David","startTime":1632.552,"endTime":1637.044,"body":"just now."},{"speaker":"David","startTime":1637.824,"endTime":1640.056,"body":"There is no it's just now."},{"speaker":"David","startTime":1640.24,"endTime":1645.032,"body":"But holding a vision of your future then, then"},{"speaker":"David","startTime":1645.168,"endTime":1647.488,"body":"affects your now."},{"speaker":"David","startTime":1647.656,"endTime":1651.496,"body":"It affects what you perceive, what you're"},{"speaker":"David","startTime":1651.52,"endTime":1654.324,"body":"motivated about, and your directionality."},{"speaker":"David","startTime":1654.904,"endTime":1657.76,"body":"So the future is an illusion, but it's a handy"},{"speaker":"David","startTime":1657.792,"endTime":1663.336,"body":"one, so don't get too invested in whatever"},{"speaker":"David","startTime":1657.792,"endTime":1663.336,"body":"that vision is."},{"speaker":"David","startTime":1663.36,"endTime":1664.768,"body":"And I think that was one of my points."},{"speaker":"David","startTime":1664.816,"endTime":1667.816,"body":"It's like, God, just come up with it."},{"speaker":"David","startTime":1667.92,"endTime":1670.1,"body":"Have fun, you know, just come up with it."},{"speaker":"David","startTime":1670.132,"endTime":1672.86,"body":"And then, you know, see then what that may"},{"speaker":"David","startTime":1672.892,"endTime":1674.424,"body":"then start to develop."},{"speaker":"David","startTime":1675.164,"endTime":1677.356,"body":"You know, I think I mentioned in the book, and"},{"speaker":"David","startTime":1677.38,"endTime":1682.028,"body":"I've done many exercises with teams, I say"},{"speaker":"David","startTime":1677.38,"endTime":1682.028,"body":"they write the financial Wall Street Journal"},{"speaker":"David","startTime":1682.196,"endTime":1686.86,"body":"article about how successful your project was,"},{"speaker":"David","startTime":1682.196,"endTime":1686.86,"body":"and they all think this is hokey as hell."},{"speaker":"David","startTime":1687.052,"endTime":1688.052,"body":"And they start to do it."},{"speaker":"David","startTime":1688.068,"endTime":1690.156,"body":"They go, oh, we could do that."},{"speaker":"David","startTime":1690.22,"endTime":1691.204,"body":"Oh, that's cool."},{"speaker":"David","startTime":1691.324,"endTime":1693.748,"body":"And all kinds of ideas, creative ideas, show"},{"speaker":"David","startTime":1693.796,"endTime":1696.0,"body":"up just because they gave themselves"},{"speaker":"David","startTime":1693.796,"endTime":1696.0,"body":"permission."},{"speaker":"David","startTime":1696.112,"endTime":1704.384,"body":"They just go, what if this could be as cool as"},{"speaker":"David","startTime":1696.112,"endTime":1704.384,"body":"it could be, you know, at whatever frame they"},{"speaker":"David","startTime":1704.424,"endTime":1708.352,"body":"have?"},{"speaker":"David","startTime":1704.424,"endTime":1708.352,"body":"So I don't force it on the frame, I just kind"},{"speaker":"David","startTime":1708.368,"endTime":1710.952,"body":"of coach it in that regard, or that's what I'm"},{"speaker":"David","startTime":1708.368,"endTime":1710.952,"body":"done in it."},{"speaker":"Katie","startTime":1710.968,"endTime":1719.808,"body":"Forcing people to have to have an even"},{"speaker":"Katie","startTime":1710.968,"endTime":1719.808,"body":"bigger vision, but just maybe challenging them"},{"speaker":"Katie","startTime":1719.856,"endTime":1720.384,"body":"a bit."},{"speaker":"David","startTime":1720.504,"endTime":1721.592,"body":"Just forget it."},{"speaker":"David","startTime":1721.688,"endTime":1723.164,"body":"How would youmorrow to be."},{"speaker":"David","startTime":1725.464,"endTime":1728.84,"body":"It's like, okay, okay, how would you like to"},{"speaker":"David","startTime":1725.464,"endTime":1728.84,"body":"digest your food tonight?"},{"speaker":"David","startTime":1728.872,"endTime":1731.28,"body":"Or how would you, what kind of sleep would you"},{"speaker":"David","startTime":1728.872,"endTime":1731.28,"body":"like to have?"},{"speaker":"David","startTime":1731.312,"endTime":1737.464,"body":"I mean, any kind of outcome thinking is going"},{"speaker":"David","startTime":1731.312,"endTime":1737.464,"body":"to be valuable, as you know, you know, given"},{"speaker":"David","startTime":1737.504,"endTime":1738.564,"body":"the work that you do."},{"speaker":"David","startTime":1739.864,"endTime":1743.84,"body":"But I don't try to put a rigorous frame about,"},{"speaker":"David","startTime":1743.992,"endTime":1748.172,"body":"you know, how big that needs to be or how far"},{"speaker":"David","startTime":1743.992,"endTime":1748.172,"body":"in the future that needs to be."},{"speaker":"David","startTime":1748.348,"endTime":1750.224,"body":"Like, whatever they're willing to do."},{"speaker":"Katie","startTime":1752.324,"endTime":1755.3,"body":"It probably expands some more people do"},{"speaker":"Katie","startTime":1752.324,"endTime":1755.3,"body":"that work anyway."},{"speaker":"Katie","startTime":1755.332,"endTime":1760.268,"body":"At first they might have shorter term vision"},{"speaker":"Katie","startTime":1755.332,"endTime":1760.268,"body":"and maybe not as big."},{"speaker":"Katie","startTime":1760.316,"endTime":1765.132,"body":"And then the more they get used to it and the"},{"speaker":"Katie","startTime":1760.316,"endTime":1765.132,"body":"more they allow themselves to believe and open"},{"speaker":"Katie","startTime":1765.188,"endTime":1768.908,"body":"up and get creative, the more possibilities"},{"speaker":"Katie","startTime":1765.188,"endTime":1768.908,"body":"come into play."},{"speaker":"Katie","startTime":1768.956,"endTime":1773.316,"body":"But I thought that was fascinating, how we"},{"speaker":"Katie","startTime":1768.956,"endTime":1773.316,"body":"block from a subconscious level something on"},{"speaker":"Katie","startTime":1773.34,"endTime":1779.154,"body":"a, on a higher level and the importance of it"},{"speaker":"Katie","startTime":1773.34,"endTime":1779.154,"body":"and all these reasons why people, and again,"},{"speaker":"Katie","startTime":1779.274,"endTime":1782.826,"body":"for those listening, read the book because"},{"speaker":"Katie","startTime":1779.274,"endTime":1782.826,"body":"it's beautifully explained and it's a lot more"},{"speaker":"Katie","startTime":1782.85,"endTime":1788.658,"body":"in depth than this, but so many obstacles"},{"speaker":"Katie","startTime":1782.85,"endTime":1788.658,"body":"along the way, why people don't allow or want"},{"speaker":"Katie","startTime":1788.746,"endTime":1789.594,"body":"to have a vision."},{"speaker":"Katie","startTime":1789.634,"endTime":1792.01,"body":"And like you said, if you don't see it done,"},{"speaker":"Katie","startTime":1792.202,"endTime":1796.25,"body":"then how can you see then how to do it?"},{"speaker":"Katie","startTime":1792.202,"endTime":1796.25,"body":"I thought that was great quote, like, see it"},{"speaker":"Katie","startTime":1796.282,"endTime":1798.586,"body":"done and then you'll know how you could do it."},{"speaker":"Katie","startTime":1798.61,"endTime":1800.974,"body":"So I think, very interesting."},{"speaker":"Katie","startTime":1801.014,"endTime":1802.11,"body":"I like the part of vision."},{"speaker":"Katie","startTime":1802.142,"endTime":1804.03,"body":"I thought I know about vision, I've read about"},{"speaker":"Katie","startTime":1804.062,"endTime":1806.854,"body":"it, but again, you put in the conclusion it's"},{"speaker":"Katie","startTime":1804.062,"endTime":1806.854,"body":"not about knowing it."},{"speaker":"Katie","startTime":1806.934,"endTime":1808.326,"body":"First of all, you remember again."},{"speaker":"Katie","startTime":1808.39,"endTime":1810.43,"body":"And then I think that even when you read"},{"speaker":"Katie","startTime":1810.462,"endTime":1814.47,"body":"material on similar topics, there's always a"},{"speaker":"Katie","startTime":1810.462,"endTime":1814.47,"body":"bit of a different perspective or a different"},{"speaker":"Katie","startTime":1814.542,"endTime":1816.278,"body":"frame or different takeaway."},{"speaker":"Katie","startTime":1816.326,"endTime":1819.518,"body":"And then it feels like a new topic to me every"},{"speaker":"Katie","startTime":1819.566,"endTime":1821.914,"body":"time I think there's a shift."},{"speaker":"David","startTime":1823.814,"endTime":1825.434,"body":"Good. Good for you."},{"speaker":"David","startTime":1825.904,"endTime":1826.684,"body":"Yeah."},{"speaker":"Katie","startTime":1827.024,"endTime":1831.32,"body":"How about you?"},{"speaker":"Katie","startTime":1827.024,"endTime":1831.32,"body":"When you absorb information or read, do you"},{"speaker":"Katie","startTime":1831.352,"endTime":1834.064,"body":"feel that it comes to you from a different"},{"speaker":"Katie","startTime":1831.352,"endTime":1834.064,"body":"perspective?"},{"speaker":"Katie","startTime":1834.104,"endTime":1836.632,"body":"And do you feel you absorb information"},{"speaker":"Katie","startTime":1834.104,"endTime":1836.632,"body":"differently?"},{"speaker":"Katie","startTime":1836.688,"endTime":1838.152,"body":"And how is it?"},{"speaker":"David","startTime":1838.168,"endTime":1839.248,"body":"Yeah, no, I do."},{"speaker":"David","startTime":1839.336,"endTime":1841.856,"body":"You know, I read probably a book a month."},{"speaker":"David","startTime":1842.0,"endTime":1848.056,"body":"I'm not a big reader, but I just read a really"},{"speaker":"David","startTime":1842.0,"endTime":1848.056,"body":"good book that's just being launched right"},{"speaker":"David","startTime":1848.08,"endTime":1848.264,"body":"now."},{"speaker":"David","startTime":1848.304,"endTime":1849.704,"body":"I think you might be interested in it."},{"speaker":"David","startTime":1849.744,"endTime":1850.524,"body":"Hold on."},{"speaker":"David","startTime":1855.964,"endTime":1858.972,"body":"I met him at the president's summit in"},{"speaker":"David","startTime":1859.068,"endTime":1862.344,"body":"Copenhagen a couple of weeks, two or three"},{"speaker":"David","startTime":1859.068,"endTime":1862.344,"body":"weeks ago."},{"speaker":"David","startTime":1862.964,"endTime":1871.704,"body":"It's basically what's next is now how to live"},{"speaker":"David","startTime":1862.964,"endTime":1871.704,"body":"future ready."},{"speaker":"David","startTime":1872.284,"endTime":1877.62,"body":"And Doctor Frederick Fert, he teaches at"},{"speaker":"David","startTime":1872.284,"endTime":1877.62,"body":"Stanford."},{"speaker":"David","startTime":1877.772,"endTime":1882.164,"body":"He's been head of innovation at Google for"},{"speaker":"David","startTime":1877.772,"endTime":1882.164,"body":"years."},{"speaker":"David","startTime":1882.744,"endTime":1890.124,"body":"And a lot of this is about don't try to wait"},{"speaker":"David","startTime":1882.744,"endTime":1890.124,"body":"for the future, make your future."},{"speaker":"David","startTime":1890.544,"endTime":1893.184,"body":"And that's kind of a bottom line to the book."},{"speaker":"David","startTime":1893.224,"endTime":1895.84,"body":"So, yeah, I thought, fascinating stuff."},{"speaker":"David","startTime":1895.872,"endTime":1901.524,"body":"Now 78, I don't have a whole lot of wow,"},{"speaker":"David","startTime":1895.872,"endTime":1901.524,"body":"there's a big future out there I can't see."},{"speaker":"David","startTime":1902.824,"endTime":1910.126,"body":"My future is a lot more one day right now,"},{"speaker":"David","startTime":1902.824,"endTime":1910.126,"body":"play the flute, better be able to draw and"},{"speaker":"David","startTime":1910.15,"endTime":1912.114,"body":"paint again, get some time."},{"speaker":"David","startTime":1914.174,"endTime":1915.982,"body":"A trip to Italy we're going to do in a couple"},{"speaker":"David","startTime":1915.998,"endTime":1916.702,"body":"of weeks."},{"speaker":"David","startTime":1916.838,"endTime":1920.074,"body":"So those are my kind of big visions."},{"speaker":"David","startTime":1921.494,"endTime":1924.726,"body":"Not like way out there, but it's fascinating"},{"speaker":"David","startTime":1921.494,"endTime":1924.726,"body":"stuff."},{"speaker":"David","startTime":1924.83,"endTime":1932.604,"body":"So he's got some interesting perspective and"},{"speaker":"David","startTime":1924.83,"endTime":1932.604,"body":"interesting data about how people have sort of"},{"speaker":"David","startTime":1932.764,"endTime":1937.756,"body":"refrain to think about how they're thinking"},{"speaker":"David","startTime":1932.764,"endTime":1937.756,"body":"about what they're thinking about and then"},{"speaker":"David","startTime":1937.78,"endTime":1939.904,"body":"come up with way cool stuff."},{"speaker":"David","startTime":1941.284,"endTime":1943.756,"body":"And so how to kind of get out of the box, if"},{"speaker":"David","startTime":1943.78,"endTime":1949.58,"body":"you will, to think about stuff you might not"},{"speaker":"David","startTime":1943.78,"endTime":1949.58,"body":"be thinking about yet and then start to move"},{"speaker":"David","startTime":1949.612,"endTime":1954.556,"body":"on it, not just wait for it, and not wait for"},{"speaker":"David","startTime":1949.612,"endTime":1954.556,"body":"the world to be different before you make the"},{"speaker":"David","startTime":1954.58,"endTime":1955.424,"body":"world different."},{"speaker":"David","startTime":1956.904,"endTime":1957.804,"body":"Good point."},{"speaker":"Katie","startTime":1958.144,"endTime":1958.712,"body":"Amazing."},{"speaker":"Katie","startTime":1958.768,"endTime":1959.936,"body":"I will definitely check it out."},{"speaker":"Katie","startTime":1959.96,"endTime":1962.164,"body":"I love book recommendations, so thank you."},{"speaker":"Katie","startTime":1963.464,"endTime":1965.664,"body":"Okay, we're approaching the last few minutes"},{"speaker":"Katie","startTime":1965.704,"endTime":1966.264,"body":"of today."},{"speaker":"Katie","startTime":1966.344,"endTime":1969.256,"body":"I had like many more ideas, but we'd be here"},{"speaker":"Katie","startTime":1969.28,"endTime":1971.48,"body":"for two days and you've got other things to do"},{"speaker":"Katie","startTime":1969.28,"endTime":1971.48,"body":"then."},{"speaker":"Katie","startTime":1971.512,"endTime":1976.056,"body":"Talk about leadership as a gardener and the"},{"speaker":"Katie","startTime":1971.512,"endTime":1976.056,"body":"importance of saying no and delegating."},{"speaker":"Katie","startTime":1976.2,"endTime":1977.28,"body":"All of this is in the book."},{"speaker":"Katie","startTime":1977.312,"endTime":1979.312,"body":"So for those of you listening who are curious"},{"speaker":"Katie","startTime":1979.368,"endTime":1981.912,"body":"to dive into it more highly, recommend the"},{"speaker":"Katie","startTime":1979.368,"endTime":1981.912,"body":"book."},{"speaker":"Katie","startTime":1982.048,"endTime":1985.884,"body":"Maybe on a last note, you talk about the"},{"speaker":"Katie","startTime":1982.048,"endTime":1985.884,"body":"natural planning method."},{"speaker":"Katie","startTime":1986.724,"endTime":1992.588,"body":"Would you say that the main difference with"},{"speaker":"Katie","startTime":1986.724,"endTime":1992.588,"body":"what most people do when they plan is the fact"},{"speaker":"Katie","startTime":1992.636,"endTime":1995.74,"body":"that you add the purpose, the principles and"},{"speaker":"Katie","startTime":1992.636,"endTime":1995.74,"body":"the vision?"},{"speaker":"Katie","startTime":1995.852,"endTime":2001.212,"body":"Do you feel this is what makes a natural"},{"speaker":"Katie","startTime":1995.852,"endTime":2001.212,"body":"planning method different or more effective?"},{"speaker":"Katie","startTime":2001.268,"endTime":2008.452,"body":"Or do you feel it's more the fact that you can"},{"speaker":"Katie","startTime":2001.268,"endTime":2008.452,"body":"intuitively plan and not be as locked into a"},{"speaker":"Katie","startTime":2008.468,"endTime":2012.18,"body":"plan?"},{"speaker":"Katie","startTime":2008.468,"endTime":2012.18,"body":"What would you say the natural planning method"},{"speaker":"Katie","startTime":2012.332,"endTime":2015.664,"body":"has that's different to the way people"},{"speaker":"Katie","startTime":2012.332,"endTime":2015.664,"body":"regularly plan?"},{"speaker":"David","startTime":2016.364,"endTime":2017.144,"body":"Yes."},{"speaker":"Katie","startTime":2020.684,"endTime":2021.78,"body":"Cats, elaborate."},{"speaker":"David","startTime":2021.852,"endTime":2025.244,"body":"No, no. That's why I came up."},{"speaker":"David","startTime":2025.364,"endTime":2026.42,"body":"They're all critical."},{"speaker":"David","startTime":2026.492,"endTime":2029.188,"body":"If you want to get out of the room, you have a"},{"speaker":"David","startTime":2026.492,"endTime":2029.188,"body":"purpose to get out of the room."},{"speaker":"David","startTime":2029.276,"endTime":2030.972,"body":"You have a vision of being out of the room."},{"speaker":"David","startTime":2031.068,"endTime":2032.716,"body":"You brainstorm, what do I need to do to get"},{"speaker":"David","startTime":2032.74,"endTime":2035.956,"body":"out of the room?"},{"speaker":"David","startTime":2032.74,"endTime":2035.956,"body":"You organize yourself to get out of the room"},{"speaker":"David","startTime":2036.02,"endTime":2038.5,"body":"and you have an action step to take on it."},{"speaker":"David","startTime":2038.612,"endTime":2040.228,"body":"That's why it's the natural planning model."},{"speaker":"David","startTime":2040.236,"endTime":2041.212,"body":"It's what we naturally do."},{"speaker":"David","startTime":2041.228,"endTime":2043.516,"body":"It's how you got dressed, it's how you created"},{"speaker":"David","startTime":2043.54,"endTime":2044.494,"body":"this podcast."},{"speaker":"David","startTime":2044.644,"endTime":2045.494,"body":"Katie."},{"speaker":"David","startTime":2046.754,"endTime":2051.882,"body":"No, it's like what am I going to do?"},{"speaker":"David","startTime":2046.754,"endTime":2051.882,"body":"What would success look like?"},{"speaker":"David","startTime":2052.058,"endTime":2059.266,"body":"Okay, and what are all the things I need to"},{"speaker":"David","startTime":2052.058,"endTime":2059.266,"body":"consider about it so I could take any project"},{"speaker":"David","startTime":2059.33,"endTime":2063.454,"body":"and say, is a purpose player is the vision of"},{"speaker":"David","startTime":2059.33,"endTime":2063.454,"body":"success player?"},{"speaker":"David","startTime":2063.874,"endTime":2070.014,"body":"Have you brainstormed all potentially relevant"},{"speaker":"David","startTime":2063.874,"endTime":2070.014,"body":"information to make the vision happen?"},{"speaker":"David","startTime":2070.483,"endTime":2075.303,"body":"Have you organized that by priority sequencer"},{"speaker":"David","startTime":2070.483,"endTime":2075.303,"body":"or components?"},{"speaker":"David","startTime":2075.843,"endTime":2081.251,"body":"Have you got mixed actions on the moving parts"},{"speaker":"David","startTime":2075.843,"endTime":2081.251,"body":"so you could give me any project and find"},{"speaker":"David","startTime":2081.307,"endTime":2087.859,"body":"which of those pieces is missing?"},{"speaker":"David","startTime":2081.307,"endTime":2087.859,"body":"Any one of those is missing, it ain't going to"},{"speaker":"David","startTime":2087.891,"endTime":2092.063,"body":"happen, or it's not going to happen in the way"},{"speaker":"David","startTime":2087.891,"endTime":2092.063,"body":"you might want it to happen."},{"speaker":"David","startTime":2092.603,"endTime":2094.699,"body":"But those things are pretty easy to do."},{"speaker":"David","startTime":2094.731,"endTime":2098.226,"body":"And purpose and purpose and vision."},{"speaker":"David","startTime":2098.29,"endTime":2101.802,"body":"Like, what are we trying to do here, and what"},{"speaker":"David","startTime":2098.29,"endTime":2101.802,"body":"would success look like?"},{"speaker":"David","startTime":2101.938,"endTime":2108.254,"body":"You could do that in 20 seconds if you"},{"speaker":"David","startTime":2101.938,"endTime":2108.254,"body":"actually saw, stopped and thought about it."},{"speaker":"David","startTime":2109.474,"endTime":2111.57,"body":"Brainstorming might take a little more while."},{"speaker":"David","startTime":2111.642,"endTime":2113.514,"body":"What are all the potentially relevant things"},{"speaker":"David","startTime":2113.554,"endTime":2119.418,"body":"that we might want to consider about this?"},{"speaker":"David","startTime":2113.554,"endTime":2119.418,"body":"Mind map it, whatever."},{"speaker":"David","startTime":2119.546,"endTime":2124.644,"body":"Have a 30 minutes session with three or four"},{"speaker":"David","startTime":2119.546,"endTime":2124.644,"body":"key people or whatever."},{"speaker":"David","startTime":2124.984,"endTime":2126.864,"body":"Organizing may take longer."},{"speaker":"David","startTime":2126.904,"endTime":2128.848,"body":"Depends on how big the project is, because"},{"speaker":"David","startTime":2128.896,"endTime":2131.52,"body":"then you may need to say, okay, we need to"},{"speaker":"David","startTime":2128.896,"endTime":2131.52,"body":"create a critical path."},{"speaker":"David","startTime":2131.552,"endTime":2136.04,"body":"We need to create a Gantt chart, we need to"},{"speaker":"David","startTime":2131.552,"endTime":2136.04,"body":"create an excel spreadsheet or whatever about"},{"speaker":"David","startTime":2136.072,"endTime":2137.68,"body":"how we're organizing the pieces."},{"speaker":"David","startTime":2137.872,"endTime":2140.176,"body":"That could take as long as it takes."},{"speaker":"David","startTime":2140.36,"endTime":2146.288,"body":"Well, that's usually the more major time"},{"speaker":"David","startTime":2140.36,"endTime":2146.288,"body":"intensive part of planning, is how do I"},{"speaker":"David","startTime":2146.336,"endTime":2150.848,"body":"organize the different pieces that I've come"},{"speaker":"David","startTime":2146.336,"endTime":2150.848,"body":"up with, but then deciding the next action on"},{"speaker":"David","startTime":2150.856,"endTime":2152.884,"body":"the moving parts that don't take long."},{"speaker":"David","startTime":2154.414,"endTime":2156.822,"body":"Okay, what needs to be moved on here, who's"},{"speaker":"David","startTime":2156.838,"endTime":2157.594,"body":"doing it."},{"speaker":"David","startTime":2158.094,"endTime":2161.83,"body":"So the brainstorming and the organizing parts"},{"speaker":"David","startTime":2161.862,"endTime":2165.71,"body":"are usually the things that take a little bit"},{"speaker":"David","startTime":2161.862,"endTime":2165.71,"body":"more time and effort."},{"speaker":"David","startTime":2165.782,"endTime":2171.154,"body":"All the rest doesn't really just takes focus,"},{"speaker":"David","startTime":2165.782,"endTime":2171.154,"body":"you know, focus."},{"speaker":"David","startTime":2172.414,"endTime":2175.006,"body":"Let's focus on why we're doing this."},{"speaker":"David","startTime":2175.19,"endTime":2178.394,"body":"Let's focus on what success would look like."},{"speaker":"David","startTime":2178.914,"endTime":2183.482,"body":"Let's focus on all the things that we might"},{"speaker":"David","startTime":2178.914,"endTime":2183.482,"body":"need to focus on in order to really make it"},{"speaker":"David","startTime":2183.498,"endTime":2183.938,"body":"work."},{"speaker":"David","startTime":2184.066,"endTime":2185.978,"body":"Well, good."},{"speaker":"David","startTime":2186.066,"endTime":2190.306,"body":"Let's focus on how to sort those things and"},{"speaker":"David","startTime":2186.066,"endTime":2190.306,"body":"organize them by priority, by sequence, or by"},{"speaker":"David","startTime":2190.33,"endTime":2191.174,"body":"components."},{"speaker":"David","startTime":2191.554,"endTime":2192.178,"body":"Okay."},{"speaker":"David","startTime":2192.266,"endTime":2197.426,"body":"And then let's focus on what needs to happen"},{"speaker":"David","startTime":2192.266,"endTime":2197.426,"body":"on the moving parts of this and who's doing"},{"speaker":"David","startTime":2197.45,"endTime":2198.014,"body":"it."},{"speaker":"David","startTime":2198.394,"endTime":2200.714,"body":"So it's not a big mystery."},{"speaker":"David","startTime":2200.754,"endTime":2204.774,"body":"I mean, it's not rocket science unless you're"},{"speaker":"David","startTime":2200.754,"endTime":2204.774,"body":"building rockets, right?"},{"speaker":"David","startTime":2207.394,"endTime":2213.734,"body":"You know, I consulted, I think I wrote this in"},{"speaker":"David","startTime":2207.394,"endTime":2213.734,"body":"the book I consulted to a company in aerospace"},{"speaker":"David","startTime":2214.114,"endTime":2223.386,"body":"that they were truly out on the edge of"},{"speaker":"David","startTime":2214.114,"endTime":2223.386,"body":"science and technology and aerospace and"},{"speaker":"David","startTime":2223.49,"endTime":2225.418,"body":"rockets and science and all that stuff."},{"speaker":"David","startTime":2225.546,"endTime":2228.562,"body":"And so I just facilitated that meeting and I"},{"speaker":"David","startTime":2228.578,"endTime":2232.146,"body":"just walked them through this model and they"},{"speaker":"David","startTime":2228.578,"endTime":2232.146,"body":"were talking about stuff and I was writing it"},{"speaker":"David","startTime":2232.25,"endTime":2233.13,"body":"or whatever they said."},{"speaker":"David","startTime":2233.162,"endTime":2234.178,"body":"They said, well, where does that go?"},{"speaker":"David","startTime":2234.226,"endTime":2236.434,"body":"Where does that go?"},{"speaker":"David","startTime":2234.226,"endTime":2236.434,"body":"At the end, they thought I was brilliant."},{"speaker":"David","startTime":2236.474,"endTime":2241.672,"body":"They thought I knew a whole lot about, I had"},{"speaker":"David","startTime":2236.474,"endTime":2241.672,"body":"no idea what they were talking about, never"},{"speaker":"David","startTime":2241.728,"endTime":2242.28,"body":"did."},{"speaker":"David","startTime":2242.432,"endTime":2245.296,"body":"I just knew the process to go through so that"},{"speaker":"David","startTime":2245.32,"endTime":2247.128,"body":"then they could get clear about it."},{"speaker":"David","startTime":2247.256,"endTime":2249.856,"body":"So it's really about handling the mechanics of"},{"speaker":"David","startTime":2249.88,"endTime":2252.644,"body":"the process, about how you focus."},{"speaker":"Katie","startTime":2254.384,"endTime":2257.364,"body":"Yes. And you do share that example in"},{"speaker":"Katie","startTime":2254.384,"endTime":2257.364,"body":"the book with the."},{"speaker":"David","startTime":2259.104,"endTime":2260.056,"body":"It's so funny."},{"speaker":"David","startTime":2260.12,"endTime":2260.764,"body":"Yeah."},{"speaker":"Katie","startTime":2262.024,"endTime":2266.4,"body":"Yes. And it just shows that when you"},{"speaker":"Katie","startTime":2262.024,"endTime":2266.4,"body":"have that frame, you could see at least get"},{"speaker":"Katie","startTime":2266.432,"endTime":2269.518,"body":"them through the frame, even if you don't"},{"speaker":"Katie","startTime":2266.432,"endTime":2269.518,"body":"understand it, details of it."},{"speaker":"Katie","startTime":2269.606,"endTime":2274.742,"body":"And it reminds me of what you said, which is"},{"speaker":"Katie","startTime":2269.606,"endTime":2274.742,"body":"that the team workflow is only as effective as"},{"speaker":"Katie","startTime":2274.758,"endTime":2275.942,"body":"the weakest link."},{"speaker":"Katie","startTime":2276.038,"endTime":2279.342,"body":"So if you make sure all links are strong in"},{"speaker":"Katie","startTime":2279.398,"endTime":2285.622,"body":"the projects and then the five horizons and"},{"speaker":"Katie","startTime":2279.398,"endTime":2285.622,"body":"then the five steps of the GTD, then hopefully"},{"speaker":"Katie","startTime":2285.678,"endTime":2286.634,"body":"it should help."},{"speaker":"David","startTime":2288.014,"endTime":2292.886,"body":"Then you'll be in healthy high"},{"speaker":"David","startTime":2288.014,"endTime":2292.886,"body":"performance or mined like water for the team"},{"speaker":"David","startTime":2292.99,"endTime":2295.054,"body":"of the organization, for sure."},{"speaker":"Katie","startTime":2295.794,"endTime":2296.37,"body":"Exactly."},{"speaker":"Katie","startTime":2296.402,"endTime":2297.794,"body":"Well, thank you so much, David."},{"speaker":"Katie","startTime":2297.834,"endTime":2299.41,"body":"Thank you for being here today."},{"speaker":"Katie","startTime":2299.482,"endTime":2301.186,"body":"Maybe what would you like to leave the"},{"speaker":"Katie","startTime":2301.21,"endTime":2302.226,"body":"listeners with?"},{"speaker":"Katie","startTime":2301.21,"endTime":2302.226,"body":"What?"},{"speaker":"Katie","startTime":2302.33,"endTime":2304.73,"body":"Your last piece of advice on this topic."},{"speaker":"Katie","startTime":2304.762,"endTime":2306.938,"body":"There's so much, and it's so well covered in"},{"speaker":"Katie","startTime":2307.026,"endTime":2309.962,"body":"not only this book, but obviously the previous"},{"speaker":"Katie","startTime":2307.026,"endTime":2309.962,"body":"books that you've written."},{"speaker":"Katie","startTime":2310.098,"endTime":2312.174,"body":"But what would you like to leave the podcast"},{"speaker":"Katie","startTime":2310.098,"endTime":2312.174,"body":"with?"},{"speaker":"David","startTime":2312.754,"endTime":2314.774,"body":"Stop using your head as your office."},{"speaker":"David","startTime":2315.714,"endTime":2320.172,"body":"It sucks as an officer."},{"speaker":"David","startTime":2320.218,"endTime":2321.244,"body":"Don't do that."},{"speaker":"David","startTime":2321.864,"endTime":2323.912,"body":"Because then what people have is they have a"},{"speaker":"David","startTime":2323.928,"endTime":2327.848,"body":"whole lot of stuff, maybe on some sort of"},{"speaker":"David","startTime":2323.928,"endTime":2327.848,"body":"lists, and they have a whole lot of stuff in"},{"speaker":"David","startTime":2327.856,"endTime":2330.36,"body":"their head and they don't trust either one."},{"speaker":"David","startTime":2330.552,"endTime":2333.296,"body":"So maybe they live in ambient anxiety."},{"speaker":"Wakes up at 03","startTime":2333.44,"endTime":2334.808,"body":"00 in the morning."},{"speaker":"Wakes up at 03","startTime":2334.856,"endTime":2335.792,"body":"Oh my God."},{"speaker":"Wakes up at 03","startTime":2335.968,"endTime":2338.244,"body":"Should we?"},{"speaker":"Wakes up at 03","startTime":2335.968,"endTime":2338.244,"body":"I. Maybe I should have."},{"speaker":"Wakes up at 03","startTime":2340.024,"endTime":2345.408,"body":"And that ambient anxiety is worth getting rid"},{"speaker":"Wakes up at 03","startTime":2340.024,"endTime":2345.408,"body":"of."},{"speaker":"Wakes up at 03","startTime":2345.496,"endTime":2346.892,"body":"But it's not free."},{"speaker":"Wakes up at 03","startTime":2347.088,"endTime":2350.144,"body":"It's not hard, but it's not free."},{"speaker":"Katie","startTime":2350.764,"endTime":2353.372,"body":"No. So it all begins with capture."},{"speaker":"Katie","startTime":2353.428,"endTime":2356.3,"body":"And then you can have mind clear as water,"},{"speaker":"Katie","startTime":2356.412,"endTime":2361.14,"body":"first step and then going through the other"},{"speaker":"Katie","startTime":2356.412,"endTime":2361.14,"body":"five steps and the five horizons, etcetera."},{"speaker":"Katie","startTime":2361.172,"endTime":2364.868,"body":"I highly recommend the book for people"},{"speaker":"Katie","startTime":2361.172,"endTime":2364.868,"body":"listening, teams getting things done with"},{"speaker":"Katie","startTime":2364.916,"endTime":2365.388,"body":"others."},{"speaker":"Katie","startTime":2365.516,"endTime":2368.156,"body":"Fantastic to optimize team productivity, but"},{"speaker":"Katie","startTime":2368.18,"endTime":2372.084,"body":"also make you reflect on own personality, own"},{"speaker":"Katie","startTime":2368.18,"endTime":2372.084,"body":"productivity."},{"speaker":"Katie","startTime":2372.244,"endTime":2374.51,"body":"Thank you so much for being here today, David."},{"speaker":"Katie","startTime":2374.542,"endTime":2375.038,"body":"Thank you."},{"speaker":"David","startTime":2375.126,"endTime":2375.686,"body":"Thanks, Katie."},{"speaker":"David","startTime":2375.71,"endTime":2376.294,"body":"This was fun."},{"speaker":"David","startTime":2376.374,"endTime":2377.034,"body":"Yay."},{"speaker":"Katie","startTime":2381.694,"endTime":2386.222,"body":"Thank you so much for tuning in today"},{"speaker":"Katie","startTime":2381.694,"endTime":2386.222,"body":"to the Focusbee show."},{"speaker":"Katie","startTime":2386.398,"endTime":2389.854,"body":"I would absolutely love to hear your feedback."},{"speaker":"Katie","startTime":2389.934,"endTime":2392.87,"body":"So let me know in an Apple review or YouTube"},{"speaker":"Katie","startTime":2392.902,"endTime":2399.438,"body":"comment what was most valuable for you, and"},{"speaker":"Katie","startTime":2392.902,"endTime":2399.438,"body":"feel free to share this episode with a friend"},{"speaker":"Katie","startTime":2399.526,"endTime":2405.554,"body":"or family member wishing you a wonderful,"},{"speaker":"Katie","startTime":2399.526,"endTime":2405.554,"body":"magical and focused day ahead."}]}