Episode #88 What To Do About Patient Balances

NP Business Matters Podcast

NP Business Matters Podcast
Episode #88 What To Do About Patient Balances
Mar 16, 2024 Episode 88
Barbara C. Phillips, NP, FAANP

Do you have a fair amount of outstanding patient balances and difficulties collecting? 

Well, you’re not alone. It’s common, particularly in small practices, to struggle with collecting money from patients.  

Most patients never blink an eye when asked for their co-pay, deductible, or other balances. They do everything they can to pay on time and in full.

But there seem to be a few who just don’t want to pay… ever.

It’s the 80/20 rule at work… 80% (or more) pay every time, but 20% of patients (or fewer) kick and scream when asked to tap their card or write a check.

So what's an NP to do?

Show notes at https://npbusiness.org/88


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