Scale With Speed Podcast - "Having Tough Conversations" Episode 04

SWS Podcast – episode #4 – “Having tough conversation” 

Having tough conversations talking points:

We are scared of our employees.  We don’t want to lose them, because we need their revenue so we don’t have tough conversations.  What a mistake.

Examples of when you need to have a tough conversation

1. Employee performance is below expectations
2. They are getting fired
3. They are “bothering” another employee
4. They client isn’t happy with their service
5. They smell like BOOZE 
6. They don’t dress well enough

JUDGE AND MATT TO TELL STORIES OF: – how they have tough conversations:

Matt – when he fired Larry

YOUR MONDAY MOMENT - 5 Tips to “set expectations” starting on Monday

1. Set clear expectations for everyone – THIS IS HOW WE DO IT HERE
2. Use your core values as the foundation for the tough conversations
3. Praise in public…problem in private
4. Have back up data to support your position
5. Give them another chance.  But make sure you get a “ROGER THAT.”  

Learn more about:

Burn the Ships Business Bootcamps – www.burntheships.com

Matt’s books: You Need More Money https://www.amazon.com/You-Need-More-Money-Financial/dp/0735216983/ref=sr_1_2?crid=27NFQ3LB60DPZ&dchild=1&keywords=you+need+more+money+matt+manero&qid=1597943999&sprefix=you+need+more+money%2Caps%2C164&sr=8-2

Judges books:  Scale with Speed https://www.amazon.com/Scale-Speed-Formula-Massive-Marketplace/dp/1642791407/ref=sr_1_1?dchild=1&keywords=scale+with+speed+judge&qid=1597944028&s=books&sr=1-1

Money Sheet https://www.amazon.com/Money-Sheet-Financial-Strategy-Management/dp/B08B6GPZ8R/ref=sr_1_2?dchild=1&keywords=money+sheet+judge+graham&qid=1597944095&sr=8-2

Watch the Scale With Speed Podcast Videos recorded live in-studio! Here: https://commercialfleetfinancing.com/scale-with-speed-podcast/

Subscribe to our YouTube Channel: https://www.youtube.com/playlist?list=PLtVSl1VywZx-1UI51G9_FhHDb59MdzNoM