Tech Me Seriously!
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Tech Me Seriously!
Anna Straus: Creating an Employee Recognition and Appreciation Platform
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In this episode, Sarah Tenisi speaks with Anna Straus, the CEO of Sparck, an AI platform that helps companies recognize, gauge, and retain employees.
What You’ll Learn in This Episode:
● [01:12] The definition of “employee engagement”, “employee recognition”
● [02:44] The evolution of employee engagement and recognition
● [04:49] The importance of emotional intelligence for managers
● [08:02] How authentic leaders influence their team
● [10:21] Differences in different generations of employees
● [11:37] How to recognize team members other than with financial rewards
● [16:55] Pitfalls that companies with inefficient recognition programs face
● [20:14] Getting to know the humans behind your employees
● [22:15] How to know if recognition is something an employer cares about
● [24:39] How younger generations of employees are impacting recognition
● [25:59] How managers can become more emotionally intelligent
● [27:37] Achieving work-life integration, especially amid lockdowns
● [33:07] Sparck as an “employee relationship management” (ERM) platform
● [39:58] What is lacking in ERM solutions today
● [42:27] What the future workplace looks like
Key quotes:
● “‘Employee engagement’ is measuring the emotional commitment that the employee has to the organization: how passionate they feel, how willing they are to refer employees, and their overall loyalty to the organization.”
● “‘Employee recognition is one of the leading drivers of employee engagement. It’s recognizing the achievements or behaviors that employees have within the workplace.”
● “When a leader is authentic, they give their employees the permission to do the same.”
● “The physical reward is only half of the experience. The other half is, who and how is this recognition being received?”
● “When recognition is done well, it’s establishing and building stronger relationships within the workplace, especially with employees and managers.”
● “It’s those basic questions that come with genuine curiosity that start building relationships.”