Greetings and a warm welcome to the Human Side of Business Podcast. I'm your host, Ange MacCabe, and I'm thrilled to introduce this week's guest, Sarah Delaney from BFD Retail Business Consulting. Our focus today revolves around the dynamic relationship between leadership and operations in the retail landscape, uncovering their pivotal interplay.
Sarah is a retail operations specialist with more than 25 years in the trenches, she’s done it all—from cashier to merchant to district manager. Able to find operational efficiencies in a single-bound, her super power is managing change and helping people grow into their own potential. She loves scheduling, crossword puzzles, singing badly, and late-80’s club hits. She also feels strongly about the Oxford comma.
Learn more about Sarah
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