My guest Rich Harrison has 15 years of design leadership experience, partnering with over 50 organizations. He has served as a UX lead, team leader, and senior designer for higher education, Fortune 500 companies, government, nonprofits, startups, and small businesses. He's spent the last 5 years supporting UXPA Minnesota as a board member and UX mentor and serves on the advisory board for the technical communication program at Metropolitan State University in St. Paul, Minnesota.
Rich's core philosophy is that design is service work; we are in this together! Empathy and relationships come first; as designers, we are responsible to the users we serve. Successful design is evidence-based and outcomes-focused.
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