John Werner, President and COO of MAST Travel Network sits down with MAST member and agency owner Patty DeRoo of Crystal Lake Travel, Crystal Lake, Illinois to discuss her experience traveling during COVID-19. Patty has been with Crystal Lake Travel since 2003 and in the industry since 1991. She specializes in Destination Weddings and Honeymoons. Patty traveled to Mexico twice over the summer and visited properties, staying at the Hyatt Ziva in Cancun. Patty details her experiences from airport changes, to resort regulations, as well as what she sees as permanent adjustments to the world of travel.