The Future of E-Commerce Fulfillment with Harry Drajpuch of Amware Fulfillment

In this session, we will discuss fulfillment with Harry Drajpuch, who has 43 years of experience in the industry. He possesses extensive knowledge of shipping and fulfillment for e-commerce DTC brands. Currently, he is particularly focused on the beauty personal care sector, but they offer many other services as well.

On this episode, we'll talk about:

• Amware ownership and Does the size of a business and the number of shipments it handles affect the ease or difficulty of shipping and logistics?
• How long has he worked in shipping and logistics? What are the biggest changes in the industry in the last 40 years?
• Do robots have any problems? Do they break or crash often, or do they work well without issues?
• How does he think AI will impact his space?
• Where should someone go if they are interested in working with Amware and how can they initiate the process?
• Who is their ideal customer that they can provide the most value to?
• How does the Amware platform integrate with a brand's e-commerce platform?
• COVID caused problems for shipping in recent years. Now, there is an excess of products due to overbuying during the pandemic. Brands are having trouble dealing with this. Products are staying in fulfillment centers longer than expected. Have he noticed this too?
• As a CEO, he need to balance customer service and what's best for his business during tough times. How does he approach this challenge?
• How does he plan to find new customers and grow the business? What is his approach to marketing and sales for this growth strategy?
• Are sustainability and social impact affecting his business? Have he considered setting sustainability goals? If yes, what are they?
• Is he seeing a shift to different kinds of pallets from a sustainability standpoint or lightweight or structure? Has there been a big shift there?

Harry Drajpuch is the Chief Executive Officer at Amware Fulfillment. He has worked in logistics for 30 years and has been a CEO and senior manager at big logistics companies. He has made many improvements in different logistics areas like eCommerce, retail, service parts, reverse logistics, and transportation. Harry loves making operations better and likes flying planes as a hobby. He lives with his wife in Chandler, Arizona but travels a lot to visit customers and Amware facilities.

For more information and to explore other episodes, go to www.ppcpackaging.com/the-packaging-brothers

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Find out more about Harry and connect with him on LinkedIn.

Website: www.amwarelogistics.com

Linkedin: linkedin.com/in/hdrajpuch

The views and opinions expressed on the "Packaging Brothers" podcast are solely those of the author and guests and should not be attributed to any other individual or entity. This podcast is an independent production of Packaging Brothers, and the podcast production is an original work of the author. All rights of ownership and reproduction are retained—copyright 2023.