BankTalk Podcast

A Strategy Around Customer Data | BankTalk Episode 27

July 30, 2021 Charlie Kelly Season 1 Episode 27

You run a credit union, but is your team using your customer data the way they should be? The data world is full of acronyms like AI - artificial intelligence and KYC (know your customer), but these are simply offshoots to how much you can tell about your customers from their usage patterns, and what, if anything, you chose to do about that. Join Emily Engstrom and Kevin Polinsky for CUNA’s AdvantEdge in a session where we break down how to get started in understanding your customer’s data.

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