Mental Health Business Mentor
Are you a clinician looking to find the balance between providing compassionate client care and business agility for your mental health practice? Tune in for all things YOU need to know to start or grow your practice and better serve clients across the board. Topics range from back-office fundamentals, professional networking and teletherapy to current brain science modalities, LGBTQ inclusion and more. Join your host, Margo Jacquot, PsyD, a long time veteran and business owner of The Juniper Center, one of the largest women-owned counseling practices serving Chicagoland and all of Illinois with teletherapy. Margo shares her thought leadership, lessons learned, trends in mental health and lead powerful discussions with industry and business experts, all to help more clinicians fulfill their dream of creating a thriving practice.
Mental Health Business Mentor
Delegating for Growth: How Virtual Assistants Can Help Scale Your Practice with Lairen Knott
In this episode, we dig into one of the biggest barriers holding back practice owners from scaling: being too deep in the weeds. Our guest today is Lairen Knott, founder of National Virtual Assistants, a service committed to helping business owners like you offload administrative, creative, and operational tasks.
From handling emails and calendars to managing cohorts and sitting on insurance calls (yes, really), Lairen and her team are reshaping what support looks like for therapy practices and service-based businesses.
We cover:
What a virtual assistant (VA) can do for your mental health business
How to know you’re ready for a VA (even just 3 hours/week)
Customizing support based on your business's needs and budget
What to ask when hiring a VA
Building trust and communication systems for a successful VA relationship
🌟 The 4 A’s of a Successful VA Relationship:
Accountability – Trust your VA to help you follow through on what matters.
Adaptability – A good VA learns your systems and flexes with your business.
Acceptance – They take ownership of their role and responsibilities.
Anticipation – They’re always thinking ahead and ready for what’s next.
📣 About Our Guest:
Lairen Knott is the founder and CEO of National Virtual Assistants, a Michigan-based virtual admin company supporting business owners across the country. With a strong background in operations, executive support, and workflow management, she partners with business owners to help them work smarter—not harder.
📧 Contact Lairen
🌐 Website: https://www.nationalvirtualassistants.com
📩 Email: Virtualstarzllc@gmail.com
📱 Text or Call: 313.475.0570
If you’ve been feeling stuck in the day-to-day grind, this episode is for you. It’s time to step back into your CEO role and let someone like Lairen help move your practice forward.
🎧 Don’t forget to subscribe, share, and leave a review if this episode resonated with you!
Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and therapy practices in the Chicago area. With over 20 years of experience, she specializes in trauma recovery, addiction treatment, and LGBTQ-affirming therapy. Dr. Jacquot is also the host of the "Mental Health Business Mentor" podcast, where she shares insights on running a successful mental health practice.
Connect with Dr. Margo Jacquot:
- Website: thejunipercenter.com
- Instagram: @thejunipercenter
- Facebook: The Juniper Center