{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":4.349,"body":".Oftentimes when you're at a crucial"},{"startTime":0.0,"endTime":4.349,"body":"decision point, apathy will sneak in."},{"startTime":4.409,"endTime":6.629,"body":"It's like poison gas and"},{"startTime":4.409,"endTime":6.629,"body":"construction industry."},{"startTime":6.689,"endTime":11.009,"body":"It's that, oh, we've all felt it."},{"startTime":11.789,"endTime":13.649,"body":"Cuz construction, it's every single."},{"startTime":14.444,"endTime":17.864,"body":"You gotta get up, you gotta open gate"},{"startTime":14.444,"endTime":17.864,"body":"5:00 AM whether it's raining, whether"},{"startTime":17.864,"endTime":23.264,"body":"it's 80 degrees, whether it's below"},{"startTime":17.864,"endTime":23.264,"body":"freezing, people that open the gate every"},{"startTime":23.264,"endTime":27.854,"body":"day salute, because that is respect,"},{"startTime":23.264,"endTime":27.854,"body":"especially if you're there all the 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be"},{"startTime":84.639,"endTime":89.339,"body":"redesigned to also minimize the"},{"startTime":89.339,"endTime":94.409,"body":"non-value added or incidental"},{"startTime":89.339,"endTime":94.409,"body":"work, but it doesn't just go away."},{"startTime":94.409,"endTime":99.749,"body":"So point, I guess, bigger picture, we"},{"startTime":94.409,"endTime":99.749,"body":"can go in there and eliminate the waste."},{"startTime":100.229,"endTime":105.719,"body":"We can go in there and make some"},{"startTime":100.229,"endTime":105.719,"body":"Band-aid adjustments to remove the waste."},{"startTime":107.009,"endTime":112.289,"body":"But if we want to have a greater"},{"startTime":107.009,"endTime":112.289,"body":"impact on the waste and the incidental,"},{"startTime":112.409,"endTime":114.539,"body":"the work will have to be redesigned."},{"startTime":119.726,"endTime":120.296,"body":"What up?"},{"startTime":120.296,"endTime":121.946,"body":"Yo back?"},{"startTime":122.126,"endTime":126.596,"body":"I know it's been since, like last"},{"startTime":122.126,"endTime":126.596,"body":"year since we posted anything new."},{"startTime":126.896,"endTime":129.146,"body":"Uh, sorry for leaving y'all"},{"startTime":126.896,"endTime":129.146,"body":"hanging, but we're back."},{"startTime":129.146,"endTime":132.116,"body":"We're gonna have like a series"},{"startTime":129.146,"endTime":132.116,"body":"of back to, back to back releases"},{"startTime":132.206,"endTime":134.216,"body":"here in February, end of March."},{"startTime":134.516,"endTime":136.646,"body":"Um, and I'm super happy"},{"startTime":136.696,"endTime":139.186,"body":"."},{"startTime":136.696,"endTime":139.186,"body":"The final collab session with Mr."},{"startTime":139.186,"endTime":141.646,"body":"Thomas Lame is finally out."},{"startTime":141.676,"endTime":144.946,"body":"We had some technical difficulties,"},{"startTime":141.676,"endTime":144.946,"body":"thought I lost 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way"},{"startTime":174.023,"endTime":178.193,"body":"through, uh, to, to, to get an idea"},{"startTime":178.193,"endTime":179.903,"body":"of what that is cuz it's a big one."},{"startTime":179.903,"endTime":181.013,"body":"It's a really big one."},{"startTime":181.013,"endTime":184.733,"body":"And I'm grateful to him that he chose"},{"startTime":181.013,"endTime":184.733,"body":"the Learnings and Missteps podcast"},{"startTime":184.733,"endTime":188.303,"body":"to, to make that announcement, even"},{"startTime":184.733,"endTime":188.303,"body":"though he made it like six months ago."},{"startTime":188.303,"endTime":189.353,"body":"And I've been sitting on it."},{"startTime":189.673,"endTime":194.293,"body":"And of course we're gonna show that l"},{"startTime":189.673,"endTime":194.293,"body":"and m love to our people, the folks that"},{"startTime":194.293,"endTime":198.343,"body":"support us, the folks that are behind us,"},{"startTime":194.293,"endTime":198.343,"body":"the patrons, and the ones that leave us."},{"startTime":198.343,"endTime":200.953,"body":"Our comments, patrons,"},{"startTime":198.343,"endTime":200.953,"body":"appreciate you very much."},{"startTime":200.953,"endTime":202.933,"body":"It's a brand new year, 2023."},{"startTime":203.203,"endTime":204.253,"body":"We ain't going nowhere."},{"startTime":204.253,"endTime":205.093,"body":"We're gonna keep it."},{"startTime":205.888,"endTime":207.928,"body":"Appreciate all your contributions, folks."},{"startTime":207.928,"endTime":210.478,"body":"If you're up to contribute"},{"startTime":207.928,"endTime":210.478,"body":"some funds on this bad boy,"},{"startTime":210.478,"endTime":212.578,"body":"bring it and if not, awesome."},{"startTime":212.628,"endTime":216.468,"body":"We appreciate every second, every"},{"startTime":212.628,"endTime":216.468,"body":"minute, every thought, every"},{"startTime":216.468,"endTime":220.878,"body":"share, every comment, every like,"},{"startTime":216.468,"endTime":220.878,"body":"everything that you gift us with."},{"startTime":221.148,"endTime":224.478,"body":"We deeply appreciate"},{"startTime":221.148,"endTime":224.478,"body":"that and wanna show some."},{"startTime":225.368,"endTime":228.648,"body":"Specific love, uh, to one of"},{"startTime":225.368,"endTime":228.648,"body":"the LnM Family members who"},{"startTime":228.648,"endTime":230.628,"body":"left us an amazing comment."},{"startTime":231.006,"endTime":231.306,"body":"Mr."},{"startTime":231.306,"endTime":235.746,"body":"Umu says, I did stop and closed the"},{"startTime":231.306,"endTime":235.746,"body":"book and questioned my relationship"},{"startTime":236.106,"endTime":240.499,"body":"with people many times throughout"},{"startTime":236.106,"endTime":240.499,"body":"the reading, I thought about my"},{"startTime":240.499,"endTime":244.339,"body":"girlfriend, workers on site, and"},{"startTime":240.499,"endTime":244.339,"body":"even an old lady in the coffee shop."},{"startTime":245.449,"endTime":248.894,"body":". I knew connecting people"},{"startTime":245.449,"endTime":248.894,"body":"makes a difference but I"},{"startTime":249.344,"endTime":250.664,"body":"actually never knew how to."},{"startTime":251.264,"endTime":253.484,"body":"Thanks for normalizing vulnerability."},{"startTime":253.489,"endTime":255.824,"body":"Jesse and Jennifer and Sou."},{"startTime":255.829,"endTime":257.084,"body":"Appreciate you, my brother."},{"startTime":257.084,"endTime":261.483,"body":"You've been showering us with love in your"},{"startTime":257.084,"endTime":261.483,"body":"comments out there, and  most importantly,"},{"startTime":261.723,"endTime":265.383,"body":"I love that it's impacted you in some"},{"startTime":261.723,"endTime":265.383,"body":"kind of way, and so please keep sharing"},{"startTime":265.383,"endTime":268.983,"body":"that my man and folks, y'all out there,"},{"startTime":265.383,"endTime":268.983,"body":"you find 'em on LinkedIn, hit 'em up, Mr."},{"startTime":269.283,"endTime":269.973,"body":"O's got it going."},{"startTime":270.256,"endTime":271.556,"body":"And one last announcement."},{"startTime":271.629,"endTime":272.889,"body":"Oh, you may have seen it."},{"startTime":272.889,"endTime":273.849,"body":"You may have heard of it."},{"startTime":273.849,"endTime":275.709,"body":"It's one of those little crazy ideas."},{"startTime":275.709,"endTime":277.019,"body":"The name came from Ms."},{"startTime":277.019,"endTime":280.692,"body":"Stephanie Brown, we got a group, it's"},{"startTime":277.019,"endTime":280.692,"body":"called The Emotional Bungee Jumpers,"},{"startTime":280.992,"endTime":285.162,"body":"and it's a group of industry peers"},{"startTime":280.992,"endTime":285.162,"body":"mentoring each other, learning with each"},{"startTime":285.162,"endTime":287.892,"body":"other, networking, growing together."},{"startTime":288.166,"endTime":290.236,"body":"I, I'm not gonna give you all the details."},{"startTime":290.296,"endTime":291.676,"body":"It is, I'll just say this."},{"startTime":291.736,"endTime":296.896,"body":"It is a mind shifting experience and"},{"startTime":291.736,"endTime":296.896,"body":"it will enhance your abilities to."},{"startTime":297.991,"endTime":302.401,"body":"Which are going to enhance your"},{"startTime":297.991,"endTime":302.401,"body":"relationships, so you need to hit it up."},{"startTime":302.52,"endTime":304.59,"body":"We're gonna have a"},{"startTime":302.52,"endTime":304.59,"body":"virtual call once a month."},{"startTime":305.01,"endTime":306.69,"body":"I'll leave a link in the show notes."},{"startTime":306.69,"endTime":309.24,"body":"That way if you're a little bit"},{"startTime":306.69,"endTime":309.24,"body":"curious and if you wanna share it"},{"startTime":309.24,"endTime":312.6,"body":"with somebody else that you think"},{"startTime":309.24,"endTime":312.6,"body":"may get some value or is looking for"},{"startTime":312.6,"endTime":317.19,"body":"some connection, um, find the link in"},{"startTime":312.6,"endTime":317.19,"body":"the show notes and here we go, man."},{"startTime":317.19,"endTime":319.53,"body":"Y'all gotta, y'all already"},{"startTime":317.19,"endTime":319.53,"body":"gotta listen to Mr."},{"startTime":319.65,"endTime":320.6,"body":"Thomas LeMay."},{"startTime":326.147,"endTime":327.977,"body":"The question is how do we"},{"startTime":326.147,"endTime":327.977,"body":"apply this to our work?"},{"startTime":327.977,"endTime":333.827,"body":"And that's the function with theory"},{"startTime":327.977,"endTime":333.827,"body":"of constraints, is in constructions"},{"startTime":333.827,"endTime":337.727,"body":"you gotta blend CPM with last"},{"startTime":333.827,"endTime":337.727,"body":"planner, with constraint log,"},{"startTime":337.757,"endTime":339.437,"body":"with location based management."},{"startTime":339.527,"endTime":342.587,"body":"So you start to package things together"},{"startTime":339.527,"endTime":342.587,"body":"and then you just start looking"},{"startTime":342.592,"endTime":347.908,"body":"for Herbie . I was working thinking"},{"startTime":342.592,"endTime":347.908,"body":"through a little further into the"},{"startTime":347.913,"endTime":351.887,"body":"future with my client, I'm gonna be"},{"startTime":347.913,"endTime":351.887,"body":"teaching some sweat equity improvement."},{"startTime":351.887,"endTime":359.957,"body":"How do I help them select the task"},{"startTime":351.887,"endTime":359.957,"body":"with the greatest return on investment"},{"startTime":360.017,"endTime":361.382,"body":"potential for return on investment?"},{"startTime":363.227,"endTime":366.467,"body":"It's like, how can I frame it in"},{"startTime":363.227,"endTime":366.467,"body":"such a way that it's easy for them?"},{"startTime":366.467,"endTime":368.147,"body":"Like stupid Herbie?"},{"startTime":369.077,"endTime":373.337,"body":"I just need to ask them, let's"},{"startTime":369.077,"endTime":373.337,"body":"look historically with what some"},{"startTime":373.342,"endTime":377.507,"body":"level of consistency, what are"},{"startTime":373.342,"endTime":377.507,"body":"the bottlenecks in your projects?"},{"startTime":377.657,"endTime":380.447,"body":"Where does shit slow"},{"startTime":377.657,"endTime":380.447,"body":"down, over and over again?"},{"startTime":383.012,"endTime":386.342,"body":", identify those and if you have any"},{"startTime":383.012,"endTime":386.342,"body":"strategic relationships with those trade"},{"startTime":386.342,"endTime":392.252,"body":"partners, that's the second criterium,"},{"startTime":386.342,"endTime":392.252,"body":"so that we can do something that's"},{"startTime":392.372,"endTime":397.592,"body":"sustainable instead of just a science"},{"startTime":392.372,"endTime":397.592,"body":"experiment, which I'm happy to do and"},{"startTime":397.597,"endTime":403.252,"body":"I can transfer the knowledge with an"},{"startTime":397.597,"endTime":403.252,"body":"experiment, but ideally it would be"},{"startTime":403.257,"endTime":409.022,"body":"have a major impact on their business,"},{"startTime":403.257,"endTime":409.022,"body":"yeah, a stack improvement on the work"},{"startTime":409.027,"endTime":412.742,"body":"they're already doing versus trying,"},{"startTime":409.027,"endTime":412.742,"body":"just throwing whatever they did out."},{"startTime":413.102,"endTime":413.252,"body":"Yeah."},{"startTime":413.252,"endTime":417.712,"body":"In the book, the Theory of"},{"startTime":413.252,"endTime":417.712,"body":"Constraints, the chapter, the Herbie"},{"startTime":417.717,"endTime":420.692,"body":"chapter is in here,  Gold Rats."},{"startTime":420.692,"endTime":423.392,"body":"Two selected readings from"},{"startTime":420.692,"endTime":423.392,"body":"the book is the encounter."},{"startTime":423.392,"endTime":430.592,"body":"So when Alex confronts Jonah, he"},{"startTime":423.392,"endTime":430.592,"body":"accepts that he's not the expert."},{"startTime":430.597,"endTime":431.342,"body":"He needs help."},{"startTime":431.522,"endTime":433.312,"body":"That's selected reading one."},{"startTime":434.297,"endTime":439.667,"body":"And then the second chapter that Gold Rat"},{"startTime":434.297,"endTime":439.667,"body":"includes in another book as the height."},{"startTime":439.967,"endTime":444.167,"body":"Those, those are the"},{"startTime":439.967,"endTime":444.167,"body":"two kind of key moments."},{"startTime":445.097,"endTime":449.267,"body":"And then the realization that Herby,"},{"startTime":445.097,"endTime":449.267,"body":"even though he is the slowest, he's"},{"startTime":449.267,"endTime":454.757,"body":"also the most burdened . The only thing"},{"startTime":449.267,"endTime":454.757,"body":"that he can do is work harder, but"},{"startTime":454.757,"endTime":457.247,"body":"working harder is the exact opposite."},{"startTime":457.247,"endTime":460.667,"body":"The thing that he needs to do,"},{"startTime":457.247,"endTime":460.667,"body":"he needs to unload and to unload."},{"startTime":460.672,"endTime":464.477,"body":"It takes courage and"},{"startTime":460.672,"endTime":464.477,"body":"assertiveness by the leader."},{"startTime":465.167,"endTime":466.697,"body":"We're at chapter 30, right?"},{"startTime":466.702,"endTime":467.597,"body":"That tipping point."},{"startTime":467.597,"endTime":471.947,"body":"Oftentimes when you're at a crucial"},{"startTime":467.597,"endTime":471.947,"body":"decision point, apathy will sneak in."},{"startTime":472.007,"endTime":474.227,"body":"It's like poison gas and"},{"startTime":472.007,"endTime":474.227,"body":"construction industry."},{"startTime":474.287,"endTime":478.607,"body":"It's that, oh, we've all felt it."},{"startTime":479.387,"endTime":481.247,"body":"Cuz construction, it's every single."},{"startTime":482.042,"endTime":485.462,"body":"You gotta get up, you gotta open gate"},{"startTime":482.042,"endTime":485.462,"body":"5:00 AM whether it's raining, whether"},{"startTime":485.462,"endTime":490.862,"body":"it's 80 degrees, whether it's below"},{"startTime":485.462,"endTime":490.862,"body":"freezing, people that open the gate every"},{"startTime":490.862,"endTime":495.452,"body":"day salute, because that is respect,"},{"startTime":490.862,"endTime":495.452,"body":"especially if you're there all the time."},{"startTime":495.482,"endTime":496.712,"body":"And that's super important."},{"startTime":496.772,"endTime":502.412,"body":"But we also have a lot of stuff"},{"startTime":496.772,"endTime":502.412,"body":"that don't necessarily add."},{"startTime":502.472,"endTime":503.252,"body":"I struggle with this."},{"startTime":503.402,"endTime":508.982,"body":"If you devote 40% of your energy"},{"startTime":503.402,"endTime":508.982,"body":"to nva, non-value added activities,"},{"startTime":509.222,"endTime":511.172,"body":"but required non-value activities."},{"startTime":511.172,"endTime":515.942,"body":"So it's like these things that we have"},{"startTime":511.172,"endTime":515.942,"body":"to do to be compliant for many reasons."},{"startTime":516.032,"endTime":520.082,"body":"Code for laws, for policy, for whatever."},{"startTime":521.122,"endTime":522.152,"body":"We gotta do that."},{"startTime":522.422,"endTime":525.242,"body":"But each time you do that, you"},{"startTime":522.422,"endTime":525.242,"body":"have a limited amount of energy."},{"startTime":525.242,"endTime":527.552,"body":"So every time that you do"},{"startTime":525.242,"endTime":527.552,"body":"that, there's not much left."},{"startTime":589.812,"endTime":594.282,"body":"I learned recently, I'd say recently,"},{"startTime":589.812,"endTime":594.282,"body":"like in the last 12 to 18 months."},{"startTime":595.527,"endTime":600.597,"body":"around that non-value add or incidental,"},{"startTime":595.527,"endTime":600.597,"body":"for whatever reason, the word incidental"},{"startTime":600.717,"endTime":605.427,"body":"is more meaningful to me than the"},{"startTime":600.717,"endTime":605.427,"body":"non-value add is when I think about"},{"startTime":605.432,"endTime":612.057,"body":"it, it is incidental or non-value add"},{"startTime":605.432,"endTime":612.057,"body":"as the work is currently designed."},{"startTime":614.197,"endTime":618.897,"body":"So the meaning the work can be"},{"startTime":614.197,"endTime":618.897,"body":"redesigned to also minimize the"},{"startTime":618.897,"endTime":623.967,"body":"non-value added or incidental"},{"startTime":618.897,"endTime":623.967,"body":"work, but it doesn't just go away."},{"startTime":623.967,"endTime":629.307,"body":"So point, I guess, bigger picture, we"},{"startTime":623.967,"endTime":629.307,"body":"can go in there and eliminate the waste."},{"startTime":629.787,"endTime":635.277,"body":"We can go in there and make some"},{"startTime":629.787,"endTime":635.277,"body":"Band-aid adjustments to remove the waste."},{"startTime":636.567,"endTime":641.847,"body":"But if we want to have a greater"},{"startTime":636.567,"endTime":641.847,"body":"impact on the waste and the incidental,"},{"startTime":641.967,"endTime":644.097,"body":"the work will have to be redesigned."},{"startTime":645.057,"endTime":647.8770000000001,"body":"And so for me, that helps me."},{"startTime":649.4820000000001,"endTime":653.322,"body":", get away from the argument that"},{"startTime":649.4820000000001,"endTime":653.322,"body":"you've probably been a part of"},{"startTime":653.712,"endTime":657.312,"body":"where people like to debate,"},{"startTime":653.712,"endTime":657.312,"body":"whether it's value add or incidental"},{"startTime":657.312,"endTime":659.2620000000001,"body":"and No, it's, no, it's required."},{"startTime":659.2620000000001,"endTime":662.6220000000001,"body":"Like whatever, let's redesign the"},{"startTime":659.2620000000001,"endTime":662.6220000000001,"body":"work and let's make it all smaller."},{"startTime":664.3620000000001,"endTime":665.682,"body":", let's respect everybody."},{"startTime":665.9820000000001,"endTime":671.022,"body":"So now all of a sudden it's a win when"},{"startTime":665.9820000000001,"endTime":671.022,"body":"the neighbors who have this policy"},{"startTime":671.1120000000001,"endTime":672.642,"body":"that they don't want to be disturbed."},{"startTime":672.642,"endTime":675.222,"body":"Cause it's early in the morning"},{"startTime":672.642,"endTime":675.222,"body":"and they're normal people."},{"startTime":675.222,"endTime":680.322,"body":"And then us crazy construction people,"},{"startTime":675.222,"endTime":680.322,"body":"we show up at oar early . Yeah."},{"startTime":680.322,"endTime":683.952,"body":"Because we want to go home at a"},{"startTime":680.322,"endTime":683.952,"body":"reasonable hour to beat the traffic."},{"startTime":685.1220000000001,"endTime":689.322,"body":"But then the deal was like,"},{"startTime":685.1220000000001,"endTime":689.322,"body":"Hey, this worked out well."},{"startTime":689.6220000000001,"endTime":694.392,"body":"But the idea was I had to be"},{"startTime":689.6220000000001,"endTime":694.392,"body":"brave enough to break the rules."},{"startTime":695.472,"endTime":695.922,"body":"Yes."},{"startTime":695.9820000000001,"endTime":698.322,"body":"Like I had to be, because I"},{"startTime":695.9820000000001,"endTime":698.322,"body":"was the supervisor, I was the"},{"startTime":698.322,"endTime":699.912,"body":"superintendent of the site."},{"startTime":701.2320000000001,"endTime":701.7420000000001,"body":". Yes."},{"startTime":701.802,"endTime":704.712,"body":"And I wasn't the, I wasn't in"},{"startTime":701.802,"endTime":704.712,"body":"charge of the entire project,"},{"startTime":704.712,"endTime":706.692,"body":"but I had control of that gate."},{"startTime":707.427,"endTime":711.3870000000001,"body":"and we worked it out and effect"},{"startTime":707.427,"endTime":711.3870000000001,"body":"was we didn't get in trouble."},{"startTime":712.6170000000001,"endTime":713.287,"body":"It was a win-win."},{"startTime":713.3670000000001,"endTime":718.287,"body":"So sometimes like you're gonna come"},{"startTime":713.3670000000001,"endTime":718.287,"body":"across the situation where you're gonna"},{"startTime":718.287,"endTime":722.037,"body":"come up to policy, or you're gonna"},{"startTime":718.287,"endTime":722.037,"body":"come up to a rule, or you're gonna"},{"startTime":722.037,"endTime":729.717,"body":"come up to some situation that it's"},{"startTime":722.037,"endTime":729.717,"body":"gonna require a decision because the"},{"startTime":729.717,"endTime":733.827,"body":"constraint will become non-physical."},{"startTime":734.397,"endTime":738.417,"body":"We've talked about this all along,"},{"startTime":734.397,"endTime":738.417,"body":"this whole time that, uh, they had"},{"startTime":738.417,"endTime":743.7570000000001,"body":"to, the constraint was we don't have a"},{"startTime":738.417,"endTime":743.7570000000001,"body":"budget to go buy another Ncx 10 robot."},{"startTime":744.657,"endTime":748.317,"body":"We don't have a budget to"},{"startTime":744.657,"endTime":748.317,"body":"build another heat treat oven."},{"startTime":748.437,"endTime":749.577,"body":"But guess what?"},{"startTime":749.9970000000001,"endTime":755.7570000000001,"body":"It's in our power to send these"},{"startTime":749.9970000000001,"endTime":755.7570000000001,"body":"parts to a third party like that."},{"startTime":755.7570000000001,"endTime":760.4970000000001,"body":"So that right there and"},{"startTime":755.7570000000001,"endTime":760.4970000000001,"body":"that moment is courage."},{"startTime":761.517,"endTime":762.177,"body":"It takes courage."},{"startTime":763.2570000000001,"endTime":764.217,"body":"and the apathy."},{"startTime":764.217,"endTime":767.197,"body":"So if you're, if you're swimming"},{"startTime":764.217,"endTime":767.197,"body":"in an ocean of apathy, you"},{"startTime":767.202,"endTime":768.447,"body":"won't remove that constraint."},{"startTime":768.9870000000001,"endTime":774.8670000000001,"body":"And the only people you will"},{"startTime":768.9870000000001,"endTime":774.8670000000001,"body":"punish then are the workers for"},{"startTime":774.8720000000001,"endTime":778.3770000000001,"body":"two months that they won't get"},{"startTime":774.8720000000001,"endTime":778.3770000000001,"body":"home until nine o'clock at night."},{"startTime":778.3770000000001,"endTime":779.7570000000001,"body":"And then plus they gotta get up."},{"startTime":780.957,"endTime":782.7270000000001,"body":"So they're getting six hours of sleep."},{"startTime":782.787,"endTime":786.057,"body":"That's how we designed"},{"startTime":782.787,"endTime":786.057,"body":"that cycle of injury."},{"startTime":786.777,"endTime":790.647,"body":"And this is just one instance, and I'm"},{"startTime":786.777,"endTime":790.647,"body":"not saying this is rampant throughout"},{"startTime":790.647,"endTime":794.457,"body":"the industry, but it is . You wanna"},{"startTime":790.647,"endTime":794.457,"body":"talk about the goal and wrap this up?"},{"startTime":794.457,"endTime":798.717,"body":"Yeah, no, let's talk about the goal . So"},{"startTime":794.457,"endTime":798.717,"body":"we talk about courage, we talk about"},{"startTime":798.722,"endTime":800.067,"body":"sometimes you gotta break the rules."},{"startTime":800.097,"endTime":803.907,"body":"Sometimes you gotta, you gotta push"},{"startTime":800.097,"endTime":803.907,"body":"it because if you don't push it,"},{"startTime":804.327,"endTime":808.8870000000001,"body":"you come up to these constraints"},{"startTime":804.327,"endTime":808.8870000000001,"body":"and the constraints will win."},{"startTime":809.847,"endTime":813.6270000000001,"body":"And if you let the constraint win,"},{"startTime":809.847,"endTime":813.6270000000001,"body":"the only people that get punished,"},{"startTime":814.287,"endTime":817.8870000000001,"body":"the workers, the only people"},{"startTime":814.287,"endTime":817.8870000000001,"body":"get punished are the workers."},{"startTime":818.5020000000001,"endTime":822.3720000000001,"body":". And then you get into this cycle"},{"startTime":818.5020000000001,"endTime":822.3720000000001,"body":"of we need to make improvements"},{"startTime":822.3720000000001,"endTime":825.792,"body":"based upon these Hollywood"},{"startTime":822.3720000000001,"endTime":825.792,"body":"metrics that we're talking about."},{"startTime":825.8520000000001,"endTime":829.272,"body":"You're not actually dealing with the real"},{"startTime":825.8520000000001,"endTime":829.272,"body":"problems that you've discovered, you've"},{"startTime":829.272,"endTime":834.162,"body":"ran experiments on, and now you've come up"},{"startTime":829.272,"endTime":834.162,"body":"to say, Hey, we need to do this decision."},{"startTime":834.8820000000001,"endTime":839.532,"body":"So what happens in chapter 30 is"},{"startTime":834.8820000000001,"endTime":839.532,"body":"they broke the rules, knowingly"},{"startTime":840.072,"endTime":844.962,"body":"broke the rules, they made a side"},{"startTime":840.072,"endTime":844.962,"body":"deal with the union, they did all"},{"startTime":844.962,"endTime":847.092,"body":"this side work, and now it paid off."},{"startTime":847.1220000000001,"endTime":852.7620000000001,"body":"They had a write up in one month,"},{"startTime":847.1220000000001,"endTime":852.7620000000001,"body":"17 and a half percent profit lift."},{"startTime":853.392,"endTime":858.1020000000001,"body":"And I was just looking at some of"},{"startTime":853.392,"endTime":858.1020000000001,"body":"the recent manufacturers that are"},{"startTime":858.1020000000001,"endTime":863.2320000000001,"body":"publicly traded and they're making"},{"startTime":858.1020000000001,"endTime":863.2320000000001,"body":"not that much lift in profit and"},{"startTime":863.2320000000001,"endTime":866.052,"body":"their stock prices are recovering."},{"startTime":866.052,"endTime":871.452,"body":"This is not financial advice , but"},{"startTime":866.052,"endTime":871.452,"body":"if you made that much of a"},{"startTime":871.452,"endTime":876.792,"body":"increase in profit, people are"},{"startTime":871.452,"endTime":876.792,"body":"gonna take super notice two ways."},{"startTime":878.682,"endTime":881.802,"body":"One, be like, damn, this is"},{"startTime":878.682,"endTime":881.802,"body":"amazing what's happening over here."},{"startTime":881.802,"endTime":882.8520000000001,"body":"We gotta take a look at this."},{"startTime":882.8520000000001,"endTime":883.932,"body":"We gotta get a closer look at that."},{"startTime":883.9920000000001,"endTime":884.712,"body":"That's one way."},{"startTime":884.712,"endTime":887.772,"body":"The second way is they're"},{"startTime":884.712,"endTime":887.772,"body":"lying, they're cheating."},{"startTime":888.2520000000001,"endTime":892.662,"body":"They're, they're somehow"},{"startTime":888.2520000000001,"endTime":892.662,"body":"skirting the policies."},{"startTime":892.782,"endTime":900.312,"body":"And this happens to, in chapter 30,"},{"startTime":892.782,"endTime":900.312,"body":"and, uh, Hilton Smith, who's in a"},{"startTime":900.8520000000001,"endTime":906.7620000000001,"body":"position of influence, he's the,"},{"startTime":900.8520000000001,"endTime":906.7620000000001,"body":"uh, I guess the second in command at"},{"startTime":906.8520000000001,"endTime":909.282,"body":"Unico in this particular division."},{"startTime":909.287,"endTime":914.3520000000001,"body":"So he's number two, and he has operational"},{"startTime":909.287,"endTime":914.3520000000001,"body":"influence on this particular plant."},{"startTime":914.652,"endTime":917.2620000000001,"body":"And he goes in and has"},{"startTime":914.652,"endTime":917.2620000000001,"body":"his, his own audit team."},{"startTime":917.682,"endTime":919.8720000000001,"body":"This is some BS by the way, chapter 30."},{"startTime":920.2320000000001,"endTime":923.082,"body":"Instead of celebrating or just"},{"startTime":920.2320000000001,"endTime":923.082,"body":"go and be like, Hey, tell us"},{"startTime":923.082,"endTime":925.2420000000001,"body":"about how you did this increase."},{"startTime":925.812,"endTime":930.282,"body":"And instead of doing that, immediately"},{"startTime":925.812,"endTime":930.282,"body":"was like, we're gonna run an audit on you."},{"startTime":930.312,"endTime":934.652,"body":"We're gonna come out and audit all of"},{"startTime":930.312,"endTime":934.652,"body":"your parts, blah, blah, blah, blah."},{"startTime":936.192,"endTime":942.3720000000001,"body":". And even though the prime customer of"},{"startTime":936.192,"endTime":942.3720000000001,"body":"Unico, the paying, who pays all the bills,"},{"startTime":942.3720000000001,"endTime":947.2320000000001,"body":"by the way, Bucky Burnside flies in on"},{"startTime":942.3720000000001,"endTime":947.2320000000001,"body":"a helicopter and he guys are awesome."},{"startTime":947.2320000000001,"endTime":948.1020000000001,"body":"This particular plant."},{"startTime":948.582,"endTime":951.402,"body":"See, even in the face of that,"},{"startTime":948.582,"endTime":951.402,"body":"he said, now you guys are lying."},{"startTime":952.062,"endTime":953.472,"body":"And uh, he comes in."},{"startTime":953.5020000000001,"endTime":956.892,"body":"I was like, that's some"},{"startTime":953.5020000000001,"endTime":956.892,"body":"bs, that's some serious bs."},{"startTime":957.402,"endTime":958.662,"body":"So there's a tipping point."},{"startTime":958.902,"endTime":963.7620000000001,"body":"So now all of a sudden, division"},{"startTime":958.902,"endTime":963.7620000000001,"body":"headquarters has to make a decision."},{"startTime":964.1220000000001,"endTime":968.2320000000001,"body":"Are we gonna go with Alex's"},{"startTime":964.1220000000001,"endTime":968.2320000000001,"body":"method of do these five focusing"},{"startTime":968.2320000000001,"endTime":973.302,"body":"steps, run experiments, and then"},{"startTime":968.2320000000001,"endTime":973.302,"body":"rearrange your process based upon"},{"startTime":973.302,"endTime":975.552,"body":"what you find that's current."},{"startTime":975.582,"endTime":977.412,"body":"And that means everything's on the table."},{"startTime":977.412,"endTime":980.952,"body":"There's nothing that can't be changed"},{"startTime":977.412,"endTime":980.952,"body":"out and including if we have to go"},{"startTime":980.952,"endTime":982.452,"body":"to a third party, all this stuff."},{"startTime":982.452,"endTime":983.172,"body":"So there's that."},{"startTime":983.172,"endTime":983.892,"body":"That's one way."},{"startTime":984.162,"endTime":986.772,"body":"The other way is, let's keep doing"},{"startTime":984.162,"endTime":986.772,"body":"this the same way we've been doing"},{"startTime":986.772,"endTime":990.192,"body":"this for 20 years,  these metrics."},{"startTime":990.8520000000001,"endTime":991.542,"body":"Say so."},{"startTime":991.662,"endTime":992.022,"body":"Right?"},{"startTime":992.022,"endTime":995.202,"body":"And we trust these metrics and"},{"startTime":992.022,"endTime":995.202,"body":"we trust them so much that we've"},{"startTime":995.202,"endTime":1000.932,"body":"created Vice presidents of the"},{"startTime":995.202,"endTime":1000.932,"body":"metrics, accountants, we've hired"},{"startTime":1000.932,"endTime":1006.7520000000001,"body":"people, there's computer software"},{"startTime":1000.932,"endTime":1006.7520000000001,"body":"companies that deal with this stuff."},{"startTime":1006.7520000000001,"endTime":1007.592,"body":"There's dashboards."},{"startTime":1007.592,"endTime":1011.1320000000001,"body":"This is 1980, so there's no"},{"startTime":1007.592,"endTime":1011.1320000000001,"body":"Power bi, these are all printed."},{"startTime":1011.1320000000001,"endTime":1012.962,"body":"So this is a very manual process."},{"startTime":1012.962,"endTime":1016.7420000000001,"body":"This is very labor"},{"startTime":1012.962,"endTime":1016.7420000000001,"body":"intensive to do this step."},{"startTime":1016.892,"endTime":1020.6120000000001,"body":"So you have to make a decision because"},{"startTime":1016.892,"endTime":1020.6120000000001,"body":"if you make this decision, you put"},{"startTime":1020.6120000000001,"endTime":1025.322,"body":"all those people in the traditional"},{"startTime":1020.6120000000001,"endTime":1025.322,"body":"method, you put them at risk."},{"startTime":1026.462,"endTime":1029.762,"body":"And the risk is not that, hey,"},{"startTime":1026.462,"endTime":1029.762,"body":"they're all gonna get fired."},{"startTime":1029.822,"endTime":1034.8319999999999,"body":"The risk is like they have to change the"},{"startTime":1029.822,"endTime":1034.8319999999999,"body":"way they do business to this new method."},{"startTime":1035.3419999999999,"endTime":1036.3319999999999,"body":"And that's scary."},{"startTime":1036.8419999999999,"endTime":1042.152,"body":"I, as a person who is interested in"},{"startTime":1036.8419999999999,"endTime":1042.152,"body":"Lean as a person that is interested in"},{"startTime":1042.152,"endTime":1049.262,"body":"continuous improvement, as a person who's"},{"startTime":1042.152,"endTime":1049.262,"body":"interested in not trusting, Traditional"},{"startTime":1049.267,"endTime":1052.232,"body":"methods , because I'm programmed that way."},{"startTime":1052.8319999999999,"endTime":1059.702,"body":"You're often seen as an outsider and"},{"startTime":1052.8319999999999,"endTime":1059.702,"body":"you'll face adversity because lemme tell"},{"startTime":1059.702,"endTime":1061.562,"body":"you, the traditional way is profitable."},{"startTime":1063.182,"endTime":1068.912,"body":"Sometimes the traditional way"},{"startTime":1063.182,"endTime":1068.912,"body":"is the way too , but not always."},{"startTime":1070.262,"endTime":1073.202,"body":"Or if you say it depends"},{"startTime":1070.262,"endTime":1073.202,"body":"people, it's scary."},{"startTime":1073.772,"endTime":1074.462,"body":"So what do you think?"},{"startTime":1074.672,"endTime":1075.692,"body":"Have you faced that?"},{"startTime":1076.142,"endTime":1077.202,"body":"The The fear?"},{"startTime":1079.202,"endTime":1079.982,"body":"Totally."},{"startTime":1080.622,"endTime":1087.002,"body":"And I would say, I guess in a"},{"startTime":1080.622,"endTime":1087.002,"body":"more personal way in that I've"},{"startTime":1087.002,"endTime":1092.8220000000001,"body":"learned, when I'm coaching people"},{"startTime":1087.002,"endTime":1092.8220000000001,"body":"one-on-one, people get stuck."},{"startTime":1092.882,"endTime":1096.8120000000001,"body":"They're stuck because that"},{"startTime":1092.882,"endTime":1096.8120000000001,"body":"next step, they don't know the"},{"startTime":1096.872,"endTime":1099.0620000000001,"body":"answer to the next new step."},{"startTime":1100.232,"endTime":1103.502,"body":"We know the answer to the steps"},{"startTime":1100.232,"endTime":1103.502,"body":"that we've been taking cuz"},{"startTime":1103.532,"endTime":1104.882,"body":"it's like the ant trail, right?"},{"startTime":1104.882,"endTime":1107.402,"body":"We've been going back and"},{"startTime":1104.882,"endTime":1107.402,"body":"forth that trail for years."},{"startTime":1108.287,"endTime":1110.147,"body":". So there's nothing to worry about."},{"startTime":1110.747,"endTime":1114.617,"body":"And taking that new step"},{"startTime":1110.747,"endTime":1114.617,"body":"is, it's terrifying."},{"startTime":1115.277,"endTime":1116.357,"body":"It's about energy."},{"startTime":1116.362,"endTime":1117.377,"body":"You'd said it earlier, right?"},{"startTime":1117.377,"endTime":1121.337,"body":"It's about bringing the energy and"},{"startTime":1117.377,"endTime":1121.337,"body":"the enthusiasm and okay, what is the"},{"startTime":1121.337,"endTime":1124.337,"body":"one step we can take to get there?"},{"startTime":1124.367,"endTime":1129.287,"body":"The smallest, easiest thing"},{"startTime":1124.367,"endTime":1129.287,"body":"that you can do, cuz we're"},{"startTime":1129.287,"endTime":1130.547,"body":"talking about the tipping point."},{"startTime":1131.117,"endTime":1134.267,"body":"If you're on the tipping point, all you"},{"startTime":1131.117,"endTime":1134.267,"body":"gotta do is get your little foot over"},{"startTime":1134.267,"endTime":1136.097,"body":"it and then it's downhill from there."},{"startTime":1136.157,"endTime":1139.097,"body":"And so it's really challenging"},{"startTime":1136.157,"endTime":1139.097,"body":"of what's the worst thing"},{"startTime":1139.097,"endTime":1140.537,"body":"that could possibly happen?"},{"startTime":1141.407,"endTime":1142.6670000000001,"body":"Can you tolerate that?"},{"startTime":1142.787,"endTime":1143.387,"body":"Yes."},{"startTime":1143.537,"endTime":1144.047,"body":"Okay."},{"startTime":1144.887,"endTime":1147.1670000000001,"body":"So what's in your way?"},{"startTime":1147.1970000000001,"endTime":1149.027,"body":"What's keeping you from taking that step?"},{"startTime":1149.117,"endTime":1150.227,"body":"Why don't you want to?"},{"startTime":1150.767,"endTime":1151.547,"body":"All these reasons."},{"startTime":1151.577,"endTime":1155.207,"body":"Ah, and so for me it's really when"},{"startTime":1151.577,"endTime":1155.207,"body":"I'm coaching somebody one-on-one"},{"startTime":1155.657,"endTime":1161.237,"body":"and they're deflecting or pushing"},{"startTime":1155.657,"endTime":1161.237,"body":"back, the way I interpret those"},{"startTime":1161.242,"endTime":1163.037,"body":"things is not them rejecting."},{"startTime":1163.817,"endTime":1167.297,"body":"That's the recipe for me to"},{"startTime":1163.817,"endTime":1167.297,"body":"get you to take that step."},{"startTime":1167.642,"endTime":1170.372,"body":"All of those things you"},{"startTime":1167.642,"endTime":1170.372,"body":"just listed about, why not?"},{"startTime":1170.912,"endTime":1171.602,"body":"Let's examine 'em."},{"startTime":1171.692,"endTime":1172.5620000000001,"body":"Let's pull 'em apart."},{"startTime":1172.652,"endTime":1176.132,"body":"And once we tease 'em out, it's, oh,"},{"startTime":1172.652,"endTime":1176.132,"body":"they're not that big and scary anymore."},{"startTime":1176.252,"endTime":1177.422,"body":"Oh cool."},{"startTime":1177.512,"endTime":1178.682,"body":"Let's do something."},{"startTime":1179.3120000000001,"endTime":1180.902,"body":"And it gets 'em over the edge."},{"startTime":1181.472,"endTime":1184.142,"body":"And the rest is exciting"},{"startTime":1181.472,"endTime":1184.142,"body":"because it's all brand new."},{"startTime":1184.202,"endTime":1192.092,"body":"Or another thing I'll do, especially if"},{"startTime":1184.202,"endTime":1192.092,"body":"they trust me, is I'll push 'em over the"},{"startTime":1192.092,"endTime":1196.232,"body":"edge by me taking an action step, right?"},{"startTime":1196.232,"endTime":1201.392,"body":"A simple example is when I played ball"},{"startTime":1196.232,"endTime":1201.392,"body":"baseball in high school, and even now"},{"startTime":1201.392,"endTime":1206.912,"body":"when I'm in meetings or there's like"},{"startTime":1201.392,"endTime":1206.912,"body":"some heavy stuff to talk about and"},{"startTime":1206.912,"endTime":1211.382,"body":"like energy was low, people are tense."},{"startTime":1212.0420000000001,"endTime":1212.672,"body":"Guess what?"},{"startTime":1213.092,"endTime":1215.642,"body":"As soon as I get up to bat, I don't care."},{"startTime":1216.482,"endTime":1219.962,"body":"I am going to be diving head"},{"startTime":1216.482,"endTime":1219.962,"body":"first in the first base."},{"startTime":1220.772,"endTime":1224.102,"body":"Pi, I don't care if I got a base"},{"startTime":1220.772,"endTime":1224.102,"body":"hit out the infield, I'm gonna"},{"startTime":1224.102,"endTime":1225.902,"body":"dive head first into first base."},{"startTime":1226.307,"endTime":1230.387,"body":"Because it's gonna get people amped"},{"startTime":1226.307,"endTime":1230.387,"body":"up and disconnected from all the"},{"startTime":1230.477,"endTime":1232.247,"body":"garbage that they're worried about."},{"startTime":1232.277,"endTime":1236.147,"body":"Or when I'm in a meeting or in a session,"},{"startTime":1232.277,"endTime":1236.147,"body":"when somebody asks a real question, a"},{"startTime":1236.147,"endTime":1238.217,"body":"leader will ask, so what do y'all think?"},{"startTime":1238.217,"endTime":1241.007,"body":"And everybody's, oh my God, this"},{"startTime":1238.217,"endTime":1241.007,"body":"could mean my career, this could be"},{"startTime":1241.012,"endTime":1242.6870000000001,"body":"my race, it could be my promotion."},{"startTime":1243.377,"endTime":1244.757,"body":"I'll just say something stupid."},{"startTime":1245.327,"endTime":1247.4270000000001,"body":"And that's the first thing"},{"startTime":1245.327,"endTime":1247.4270000000001,"body":"that comes off of my head."},{"startTime":1247.4270000000001,"endTime":1253.6970000000001,"body":"And like, why do you always wear"},{"startTime":1247.4270000000001,"endTime":1253.6970000000001,"body":"a green ? And it's goofy, but it's"},{"startTime":1253.6970000000001,"endTime":1259.247,"body":"intended to poke a hole in that pressure"},{"startTime":1253.6970000000001,"endTime":1259.247,"body":"system that everybody's hiding in."},{"startTime":1259.6970000000001,"endTime":1261.267,"body":"Cuz we're all just human beings."},{"startTime":1262.337,"endTime":1263.4470000000001,"body":"Let's just get there."},{"startTime":1264.407,"endTime":1266.807,"body":"Malcolm Gladwell has"},{"startTime":1264.407,"endTime":1266.807,"body":"that tipping point book."},{"startTime":1266.867,"endTime":1272.627,"body":"Once you hit the tipping point and you"},{"startTime":1266.867,"endTime":1272.627,"body":"go downhill, spreads like a wildfire."},{"startTime":1273.257,"endTime":1275.9270000000001,"body":"And the one example, I'm trying"},{"startTime":1273.257,"endTime":1275.9270000000001,"body":"to remember, I think it was"},{"startTime":1275.9270000000001,"endTime":1279.107,"body":"Instagram back in like 2010, 2011."},{"startTime":1279.1970000000001,"endTime":1283.307,"body":"It was, it's it, it was around"},{"startTime":1279.1970000000001,"endTime":1283.307,"body":"before that, but then all of a"},{"startTime":1283.307,"endTime":1286.022,"body":"sudden, Everybody needed an account."},{"startTime":1286.082,"endTime":1287.402,"body":"Everybody's got one now."},{"startTime":1287.852,"endTime":1288.032,"body":"Yeah."},{"startTime":1288.032,"endTime":1288.962,"body":"I even have one."},{"startTime":1288.962,"endTime":1293.282,"body":"I'm not even like social bio,"},{"startTime":1288.962,"endTime":1293.282,"body":"like I have some interests."},{"startTime":1294.422,"endTime":1300.422,"body":"Once that idea hits that tipping"},{"startTime":1294.422,"endTime":1300.422,"body":"point, it spreads like wildfire."},{"startTime":1301.082,"endTime":1301.652,"body":"Yes."},{"startTime":1301.862,"endTime":1304.622,"body":"Um, and it gains its own momentum."},{"startTime":1305.012,"endTime":1305.3120000000001,"body":"Yes."},{"startTime":1305.402,"endTime":1308.942,"body":"And then there's, so then you,"},{"startTime":1305.402,"endTime":1308.942,"body":"but you can't do it by yourself."},{"startTime":1308.942,"endTime":1309.752,"body":"You need help."},{"startTime":1310.112,"endTime":1311.222,"body":"So there's, let me see here."},{"startTime":1311.492,"endTime":1312.212,"body":"I'm trying to think."},{"startTime":1312.602,"endTime":1314.582,"body":"There's three people that you"},{"startTime":1312.602,"endTime":1314.582,"body":"basically, you need the people"},{"startTime":1314.587,"endTime":1316.0520000000001,"body":"that can make the connections."},{"startTime":1316.412,"endTime":1316.712,"body":"Yeah."},{"startTime":1316.8020000000001,"endTime":1321.032,"body":"So if you're gonna have it spread"},{"startTime":1316.8020000000001,"endTime":1321.032,"body":"like wire and get it over the tipping"},{"startTime":1321.037,"endTime":1324.182,"body":"point, you can't be a maverick leader."},{"startTime":1325.3220000000001,"endTime":1328.502,"body":"Maverick leader will get it to the tipping"},{"startTime":1325.3220000000001,"endTime":1328.502,"body":"point, but it won't make it go over."},{"startTime":1329.0720000000001,"endTime":1329.3120000000001,"body":"Yep."},{"startTime":1329.3120000000001,"endTime":1332.012,"body":"Maverick leader is Steve"},{"startTime":1329.3120000000001,"endTime":1332.012,"body":"Jobs comes to mind."},{"startTime":1332.642,"endTime":1332.852,"body":"Okay."},{"startTime":1332.852,"endTime":1334.202,"body":"Maverick leader, Maverick leader."},{"startTime":1334.207,"endTime":1335.672,"body":"But Steve Jobs not by himself."},{"startTime":1335.672,"endTime":1337.3020000000001,"body":"He's got Wazniak, he's got a whole, the."},{"startTime":1337.982,"endTime":1342.212,"body":"There's a whole giant organization"},{"startTime":1337.982,"endTime":1342.212,"body":"over there, so it's Malcolm"},{"startTime":1342.212,"endTime":1343.202,"body":"Gladwell talks about that."},{"startTime":1343.202,"endTime":1343.982,"body":"So you got it."},{"startTime":1344.0720000000001,"endTime":1345.332,"body":"You can't just have the maverick leader."},{"startTime":1345.332,"endTime":1347.672,"body":"You need people to make the connections."},{"startTime":1348.182,"endTime":1348.422,"body":"Yep."},{"startTime":1348.422,"endTime":1350.912,"body":"Because okay, all of a"},{"startTime":1348.422,"endTime":1350.912,"body":"sudden, this is a great idea."},{"startTime":1351.0620000000001,"endTime":1352.412,"body":"How are we gonna scale this?"},{"startTime":1352.412,"endTime":1355.502,"body":"And now it's okay, this, we need"},{"startTime":1352.412,"endTime":1355.502,"body":"to talk to sales, we need to talk"},{"startTime":1355.502,"endTime":1359.612,"body":"to marketing, we need to talk to"},{"startTime":1355.502,"endTime":1359.612,"body":"operations, maintenance, the every,"},{"startTime":1359.612,"endTime":1361.382,"body":"everybody, everything's on the table now."},{"startTime":1361.382,"endTime":1363.212,"body":"So you gotta make all these connections."},{"startTime":1363.602,"endTime":1367.502,"body":"Then you've gotta have people that"},{"startTime":1363.602,"endTime":1367.502,"body":"are emphatic, got that energy."},{"startTime":1367.592,"endTime":1370.232,"body":"Sometimes those people"},{"startTime":1367.592,"endTime":1370.232,"body":"aren't the connectors."},{"startTime":1370.2920000000001,"endTime":1373.382,"body":"These people are, they're"},{"startTime":1370.2920000000001,"endTime":1373.382,"body":"sprinkled in every organization."},{"startTime":1374.192,"endTime":1376.892,"body":"They're those special people"},{"startTime":1374.192,"endTime":1376.892,"body":"who you just think of."},{"startTime":1377.672,"endTime":1381.182,"body":"Amy Campbell always comes to"},{"startTime":1377.672,"endTime":1381.182,"body":"mind for me in our organization"},{"startTime":1381.182,"endTime":1382.352,"body":"because she just, this is amazing."},{"startTime":1382.352,"endTime":1386.012,"body":"She's not a connector,"},{"startTime":1382.352,"endTime":1386.012,"body":"but she's got the juice."},{"startTime":1386.642,"endTime":1390.842,"body":"just reinforces a thing out there"},{"startTime":1386.642,"endTime":1390.842,"body":"and she has that energy and she"},{"startTime":1390.847,"endTime":1392.282,"body":"doesn't let off of it either."},{"startTime":1392.8220000000001,"endTime":1394.0520000000001,"body":"It's super contagious."},{"startTime":1394.0520000000001,"endTime":1397.202,"body":"So to spread something like"},{"startTime":1394.0520000000001,"endTime":1397.202,"body":"wildfire, you gotta have that."},{"startTime":1397.212,"endTime":1397.632,"body":"Yes."},{"startTime":1397.712,"endTime":1398.402,"body":"It's that fuel."},{"startTime":1398.402,"endTime":1402.692,"body":"So if you keep pouring, if you have"},{"startTime":1398.402,"endTime":1402.692,"body":"the Amy Campbell on the fire, just,"},{"startTime":1405.002,"endTime":1411.662,"body":"and then you gotta have the experts"},{"startTime":1405.002,"endTime":1411.662,"body":"who be like, that is a great idea."},{"startTime":1412.352,"endTime":1413.942,"body":"I know how to execute this."},{"startTime":1414.242,"endTime":1417.662,"body":"Yeah, . And so they'll go make it happen."},{"startTime":1417.722,"endTime":1421.022,"body":"And then generally speaking, in"},{"startTime":1417.722,"endTime":1421.022,"body":"construction, I wanna say this like"},{"startTime":1421.022,"endTime":1425.102,"body":"your, your senior PMs, your senior"},{"startTime":1421.022,"endTime":1425.102,"body":"superintendents, not leadership."},{"startTime":1425.102,"endTime":1428.612,"body":"These are people on projects"},{"startTime":1425.102,"endTime":1428.612,"body":"who can execute them."},{"startTime":1429.452,"endTime":1432.3020000000001,"body":"And once you have that, it's a preto."},{"startTime":1432.662,"endTime":1433.892,"body":"It's the 80 20 rule."},{"startTime":1433.892,"endTime":1439.742,"body":"Once you get 20 people, once you have"},{"startTime":1433.892,"endTime":1439.742,"body":"that, you get past that tipping point."},{"startTime":1439.8020000000001,"endTime":1442.8020000000001,"body":"I just butchered that book, Malcolm."},{"startTime":1442.8020000000001,"endTime":1443.522,"body":"I'm sorry."},{"startTime":1444.047,"endTime":1449.057,"body":"But . But 20% of your, the people"},{"startTime":1444.047,"endTime":1449.057,"body":"that do that who are like the"},{"startTime":1449.057,"endTime":1452.387,"body":"Amy Campbells of the world will"},{"startTime":1449.057,"endTime":1452.387,"body":"bring 80% of the people with them."},{"startTime":1453.107,"endTime":1453.347,"body":"Yep."},{"startTime":1454.247,"endTime":1454.9370000000001,"body":"It's crazy."},{"startTime":1454.942,"endTime":1460.157,"body":"But, so that tipping point"},{"startTime":1454.942,"endTime":1460.157,"body":"happens at Unico in chapter 30."},{"startTime":1460.757,"endTime":1461.597,"body":"And guess what?"},{"startTime":1462.077,"endTime":1463.6970000000001,"body":"Guess who saves the day?"},{"startTime":1464.207,"endTime":1468.797,"body":"And really what happens is"},{"startTime":1464.207,"endTime":1468.797,"body":"Bucky Burnside flies in."},{"startTime":1468.797,"endTime":1473.147,"body":"He's, I wanna shake the hands of the"},{"startTime":1468.797,"endTime":1473.147,"body":"people who delivered this order, the"},{"startTime":1473.147,"endTime":1478.307,"body":"craftspeople, the machinists, the"},{"startTime":1473.147,"endTime":1478.307,"body":"electricians, the, you know, all the"},{"startTime":1478.3120000000001,"endTime":1479.957,"body":"people that work in this facility."},{"startTime":1480.407,"endTime":1483.647,"body":"The most important customer"},{"startTime":1480.407,"endTime":1483.647,"body":"flies his helicopter in."},{"startTime":1484.037,"endTime":1487.607,"body":"And he is like guys and gals."},{"startTime":1487.637,"endTime":1491.807,"body":"I've been ordering 1000 of these parts."},{"startTime":1491.807,"endTime":1493.9370000000001,"body":"That was my order, my new order."},{"startTime":1493.997,"endTime":1501.347,"body":"And this month is 10,000 who"},{"startTime":1493.997,"endTime":1501.347,"body":"it's a 10 x revenue increase."},{"startTime":1503.027,"endTime":1506.537,"body":"So if JP Morgan wasn't involved"},{"startTime":1503.027,"endTime":1506.537,"body":"now, they definitely are interested."},{"startTime":1506.537,"endTime":1508.487,"body":"Now there's some analysts"},{"startTime":1506.537,"endTime":1508.487,"body":"getting involved."},{"startTime":1508.487,"endTime":1516.047,"body":"So all of a sudden now from profitability"},{"startTime":1508.487,"endTime":1516.047,"body":"now a person who is so raving customer"},{"startTime":1516.0520000000001,"endTime":1521.867,"body":"that they will fly to that particular"},{"startTime":1516.0520000000001,"endTime":1521.867,"body":"plant and land and go congratulate"},{"startTime":1521.867,"endTime":1523.007,"body":"the people that did the work."},{"startTime":1523.577,"endTime":1523.847,"body":"Yeah."},{"startTime":1524.027,"endTime":1526.517,"body":"And he wants to personally shake"},{"startTime":1524.027,"endTime":1526.517,"body":"the hands of the people that do it."},{"startTime":1526.517,"endTime":1532.1870000000001,"body":"And then at that site he announces"},{"startTime":1526.517,"endTime":1532.1870000000001,"body":"that I'm gonna 10 x my orders from"},{"startTime":1532.1870000000001,"endTime":1535.277,"body":"this facility . And guess what?"},{"startTime":1535.367,"endTime":1537.137,"body":"Oh, by the way, this is a spoiler alert."},{"startTime":1537.257,"endTime":1543.017,"body":"When you 10 x your sales, we can rearrange"},{"startTime":1537.257,"endTime":1543.017,"body":"some leadership at a company . Yeah."},{"startTime":1543.767,"endTime":1544.847,"body":"And that's what happens."},{"startTime":1544.907,"endTime":1548.627,"body":"And they decide that"},{"startTime":1544.907,"endTime":1548.627,"body":"Alex Roos way is the way."},{"startTime":1549.317,"endTime":1550.9370000000001,"body":"That's almost the end of the story."},{"startTime":1551.087,"endTime":1554.387,"body":"It's not the very end, but"},{"startTime":1551.087,"endTime":1554.387,"body":"they, in chapter 31, Alex"},{"startTime":1554.387,"endTime":1555.527,"body":"has gotta go defend himself."},{"startTime":1555.532,"endTime":1558.647,"body":"Now, have you ever had that"},{"startTime":1555.532,"endTime":1558.647,"body":"reinforcing thing happen?"},{"startTime":1558.647,"endTime":1561.257,"body":"Somebody comes in and just be"},{"startTime":1558.647,"endTime":1561.257,"body":"like, you guys knocked it out."},{"startTime":1561.932,"endTime":1565.652,"body":"and it's just like all smiles and"},{"startTime":1561.932,"endTime":1565.652,"body":"just it, it really feels good."},{"startTime":1566.8220000000001,"endTime":1567.5420000000001,"body":"Yes."},{"startTime":1567.5720000000001,"endTime":1573.0620000000001,"body":"When I was at td, it was a significant"},{"startTime":1567.5720000000001,"endTime":1573.0620000000001,"body":"change in leadership for the San Antonio"},{"startTime":1573.067,"endTime":1578.732,"body":"Business Unit, and it was a result of me."},{"startTime":1579.452,"endTime":1582.662,"body":"I was gonna leave, I was actually"},{"startTime":1579.452,"endTime":1582.662,"body":"gonna leave construction entirely."},{"startTime":1582.662,"endTime":1586.142,"body":"I was gonna go work for a school"},{"startTime":1582.662,"endTime":1586.142,"body":"district and be a family support liaison."},{"startTime":1586.832,"endTime":1590.372,"body":"And the leadership's like,"},{"startTime":1586.832,"endTime":1590.372,"body":"you know, we want you to stay."},{"startTime":1590.852,"endTime":1594.482,"body":"And I said, okay, if you want me to stay,"},{"startTime":1590.852,"endTime":1594.482,"body":"I'm not gonna be doing this job anymore."},{"startTime":1594.482,"endTime":1597.0620000000001,"body":"I was a superintendent at the"},{"startTime":1594.482,"endTime":1597.0620000000001,"body":"time, or general superintendent,"},{"startTime":1597.092,"endTime":1598.502,"body":"I can't do this anymore."},{"startTime":1598.592,"endTime":1601.772,"body":"And I didn't have to, I had paid off"},{"startTime":1598.592,"endTime":1601.772,"body":"all of my debt, so I was like, I'm"},{"startTime":1601.772,"endTime":1603.782,"body":"gonna go do something meaningful now."},{"startTime":1603.842,"endTime":1607.202,"body":"And so they let me train and"},{"startTime":1603.842,"endTime":1607.202,"body":"so I put together transitional"},{"startTime":1607.202,"endTime":1608.162,"body":"training, blah, blah, blah."},{"startTime":1608.702,"endTime":1612.692,"body":"And so we're doing it begrudgingly"},{"startTime":1608.702,"endTime":1612.692,"body":"with a pile of a whole bunch of"},{"startTime":1612.6970000000001,"endTime":1614.132,"body":"other work that I still had to do."},{"startTime":1614.912,"endTime":1617.672,"body":"The challenge was, it was"},{"startTime":1614.912,"endTime":1617.672,"body":"hyper focused on foreman."},{"startTime":1618.992,"endTime":1620.972,"body":", little bit of superintendent,"},{"startTime":1618.992,"endTime":1620.972,"body":"but that was it."},{"startTime":1620.972,"endTime":1622.742,"body":"No project management,"},{"startTime":1620.972,"endTime":1622.742,"body":"nothing else, right?"},{"startTime":1622.742,"endTime":1623.942,"body":"Just stay in your little box."},{"startTime":1624.752,"endTime":1628.832,"body":"New leader comes in and he spent"},{"startTime":1624.752,"endTime":1628.832,"body":"some time doing some investigation."},{"startTime":1628.832,"endTime":1632.0420000000001,"body":"Then he is, yes, this thing that"},{"startTime":1628.832,"endTime":1632.0420000000001,"body":"you're doing, we need to scale it."},{"startTime":1632.522,"endTime":1634.112,"body":"You're not gonna be doing"},{"startTime":1632.522,"endTime":1634.112,"body":"it after hours anymore."},{"startTime":1634.112,"endTime":1635.3120000000001,"body":"You're gonna be doing it during the day."},{"startTime":1635.317,"endTime":1637.232,"body":"We're gonna be bringing the"},{"startTime":1635.317,"endTime":1637.232,"body":"foreman in, we're gonna bring the"},{"startTime":1637.232,"endTime":1639.782,"body":"superintendents in, gimme a plan."},{"startTime":1640.142,"endTime":1641.902,"body":"Like, whoa."},{"startTime":1643.862,"endTime":1647.432,"body":"And I'm like, hold on, this"},{"startTime":1643.862,"endTime":1647.432,"body":"is a little Now, before that,"},{"startTime":1647.732,"endTime":1648.842,"body":"we're doing it after hours."},{"startTime":1648.847,"endTime":1654.932,"body":"And it was voluntary when he came in,"},{"startTime":1648.847,"endTime":1654.932,"body":"he's, oh, they're gonna get paid to do"},{"startTime":1654.9370000000001,"endTime":1657.602,"body":"this and you're gonna get paid to do this."},{"startTime":1657.602,"endTime":1659.012,"body":"This is what needs to happen."},{"startTime":1660.182,"endTime":1661.112,"body":"They go, okay."},{"startTime":1661.112,"endTime":1665.852,"body":"So now it was more realer really, in"},{"startTime":1661.112,"endTime":1665.852,"body":"that we were, it was money, right?"},{"startTime":1665.852,"endTime":1669.272,"body":"Leadership was leaving site to come"},{"startTime":1665.852,"endTime":1669.272,"body":"to the office to get this training,"},{"startTime":1670.172,"endTime":1672.3020000000001,"body":"and it was real dollars being spent."},{"startTime":1673.862,"endTime":1676.262,"body":"and I couldn't, it was a"},{"startTime":1673.862,"endTime":1676.262,"body":"long-term game, so I couldn't"},{"startTime":1676.262,"endTime":1678.182,"body":"really see the gain at that time."},{"startTime":1678.722,"endTime":1682.8020000000001,"body":"But after a year we looked at the"},{"startTime":1678.722,"endTime":1682.8020000000001,"body":"numbers like, yes, productivity has gone."},{"startTime":1682.8020000000001,"endTime":1683.702,"body":"We're killing it."},{"startTime":1684.662,"endTime":1685.8020000000001,"body":"We are killing it."},{"startTime":1686.672,"endTime":1688.202,"body":"We're gonna keep doing this."},{"startTime":1688.202,"endTime":1693.512,"body":"And the fun part was, I believed"},{"startTime":1688.202,"endTime":1693.512,"body":"it was going to be awesome."},{"startTime":1693.932,"endTime":1702.2920000000001,"body":"And the only data points I had was me"},{"startTime":1693.932,"endTime":1702.2920000000001,"body":"applying the things that I was teaching."},{"startTime":1702.362,"endTime":1705.962,"body":"Like I applied those and"},{"startTime":1702.362,"endTime":1705.962,"body":"I had a lot of success."},{"startTime":1706.502,"endTime":1707.192,"body":"So that was it."},{"startTime":1707.1970000000001,"endTime":1708.422,"body":"Like I was the only one."},{"startTime":1709.2920000000001,"endTime":1710.8220000000001,"body":"And so I said, well,"},{"startTime":1709.2920000000001,"endTime":1710.8220000000001,"body":"this is what I'm doing."},{"startTime":1710.8220000000001,"endTime":1711.722,"body":"Let me teach it."},{"startTime":1712.922,"endTime":1716.162,"body":"But I didn't know, except for"},{"startTime":1712.922,"endTime":1716.162,"body":"my own circumstances, right."},{"startTime":1716.162,"endTime":1717.722,"body":"And conditions change and all that."},{"startTime":1719.132,"endTime":1723.962,"body":"And so it took over a year to, took at"},{"startTime":1719.132,"endTime":1723.962,"body":"least a year to see the financial outcome."},{"startTime":1725.372,"endTime":1725.492,"body":"Nice."},{"startTime":1725.492,"endTime":1726.092,"body":"You just."},{"startTime":1726.497,"endTime":1729.907,"body":"You did a spoiler alert for"},{"startTime":1726.497,"endTime":1729.907,"body":"Chapter 31, . Oh, did I?"},{"startTime":1729.9370000000001,"endTime":1730.4270000000001,"body":"Oops."},{"startTime":1730.537,"endTime":1731.027,"body":"Oops."},{"startTime":1731.032,"endTime":1733.157,"body":"But that's exactly what"},{"startTime":1731.032,"endTime":1733.157,"body":"happens to our hero."},{"startTime":1734.4170000000001,"endTime":1735.017,"body":"Nice."},{"startTime":1735.017,"endTime":1735.857,"body":"Chapter 31."},{"startTime":1735.857,"endTime":1740.957,"body":"So it was The Tipping Point is on,"},{"startTime":1735.857,"endTime":1740.957,"body":"and Alex gotta go to headquarters"},{"startTime":1741.647,"endTime":1743.387,"body":"and he's got some explaining to do."},{"startTime":1743.4470000000001,"endTime":1744.557,"body":"He's in the meeting."},{"startTime":1744.557,"endTime":1747.077,"body":"Bill Peach, ceo Hilton Smith."},{"startTime":1747.137,"endTime":1749.267,"body":"Let's call him the C o O."},{"startTime":1750.017,"endTime":1750.1670000000001,"body":"Okay."},{"startTime":1750.1670000000001,"endTime":1752.777,"body":"And Alex Rogo, plant manager."},{"startTime":1753.737,"endTime":1758.6870000000001,"body":"So we got, we have a chain of command"},{"startTime":1753.737,"endTime":1758.6870000000001,"body":"and Hilton Smith is called Alex."},{"startTime":1758.6870000000001,"endTime":1763.547,"body":"In all of the data has been trans"},{"startTime":1758.6870000000001,"endTime":1763.547,"body":"transmitted ahead of him, so"},{"startTime":1763.547,"endTime":1765.6770000000001,"body":"he's gotta go defend his theory."},{"startTime":1766.337,"endTime":1766.6670000000001,"body":"Yep."},{"startTime":1767.327,"endTime":1771.977,"body":"And he goes in there and out of the"},{"startTime":1767.327,"endTime":1771.977,"body":"gate, they're already arguing and"},{"startTime":1771.977,"endTime":1779.387,"body":"Alex asks the question, is the goal"},{"startTime":1771.977,"endTime":1779.387,"body":"of anywhere division to reduce costs?"},{"startTime":1780.767,"endTime":1784.6670000000001,"body":"And Hilton Smith goes, of course it is."},{"startTime":1786.967,"endTime":1790.517,"body":"And Alex Rogo goes, no,"},{"startTime":1786.967,"endTime":1790.517,"body":"that's not the goal."},{"startTime":1790.787,"endTime":1792.4370000000001,"body":"The goal is to make money."},{"startTime":1792.797,"endTime":1793.817,"body":"You trapped him."},{"startTime":1794.657,"endTime":1803.1770000000001,"body":"And the, uh, senior accountant Kravitz"},{"startTime":1794.657,"endTime":1803.1770000000001,"body":"says, yeah, we're here to make money . And"},{"startTime":1803.182,"endTime":1807.827,"body":"Alex says, I'm going to demonstrate to"},{"startTime":1803.182,"endTime":1807.827,"body":"you that regardless of what our costs"},{"startTime":1807.827,"endTime":1811.637,"body":"look like, according to the standard"},{"startTime":1807.827,"endTime":1811.637,"body":"measurements, my plant has never been"},{"startTime":1811.637,"endTime":1813.4370000000001,"body":"in a better position to make money."},{"startTime":1813.6770000000001,"endTime":1818.147,"body":"And so it begins, he starts to lay"},{"startTime":1813.6770000000001,"endTime":1818.147,"body":"it out, and I'm just imagining like"},{"startTime":1818.147,"endTime":1821.147,"body":"a montage of graphs and charts."},{"startTime":1821.207,"endTime":1823.997,"body":"But he basically goes in there"},{"startTime":1821.207,"endTime":1823.997,"body":"and he tells him the stories."},{"startTime":1823.997,"endTime":1824.897,"body":"This is what we did."},{"startTime":1825.137,"endTime":1826.727,"body":"We sent this to third party."},{"startTime":1826.757,"endTime":1827.747,"body":"We found Herbie."},{"startTime":1827.747,"endTime":1831.1670000000001,"body":"The Herbie was the Ncx 10 and"},{"startTime":1827.747,"endTime":1831.1670000000001,"body":"the heat treat, just laying"},{"startTime":1831.1670000000001,"endTime":1832.367,"body":"it out, just hitting him."},{"startTime":1832.6970000000001,"endTime":1836.387,"body":"And he's telling all facts,"},{"startTime":1832.6970000000001,"endTime":1836.387,"body":"these are not like stories."},{"startTime":1836.387,"endTime":1838.517,"body":"Remember how he was talking like this?"},{"startTime":1838.6670000000001,"endTime":1839.567,"body":"Here's the data."},{"startTime":1839.9270000000001,"endTime":1841.787,"body":"And he basically goes, Hilton."},{"startTime":1842.207,"endTime":1845.1770000000001,"body":"What we're dealing with is"},{"startTime":1842.207,"endTime":1845.1770000000001,"body":"your fundamental assumptions."},{"startTime":1846.847,"endTime":1853.847,"body":"Straight up calls his boss out in a"},{"startTime":1846.847,"endTime":1853.847,"body":"meeting in front of the CEO and he"},{"startTime":1853.847,"endTime":1858.527,"body":"says, your assumptions of how to run"},{"startTime":1853.847,"endTime":1858.527,"body":"this entire business unit are wrong."},{"startTime":1859.007,"endTime":1863.987,"body":"He says, I can't see that you're dealing"},{"startTime":1859.007,"endTime":1863.987,"body":"with anything fundamental like this is"},{"startTime":1863.987,"endTime":1866.717,"body":"a standoff now this is what Hilton says."},{"startTime":1866.807,"endTime":1867.767,"body":"This is what you're dealing."},{"startTime":1867.767,"endTime":1868.757,"body":"It is common sense."},{"startTime":1868.787,"endTime":1873.1970000000001,"body":"You're dealing with the machinists, you're"},{"startTime":1868.787,"endTime":1873.1970000000001,"body":"dealing with stuff on the shop floor."},{"startTime":1873.287,"endTime":1874.997,"body":"This isn't corporate improvement."},{"startTime":1875.507,"endTime":1879.047,"body":"We deal with data and numbers and"},{"startTime":1875.507,"endTime":1879.047,"body":"dashboards and graphs and charts"},{"startTime":1879.047,"endTime":1881.4170000000001,"body":"like we're not talking to the union."},{"startTime":1881.4170000000001,"endTime":1882.317,"body":"Why would we do that?"},{"startTime":1882.317,"endTime":1883.307,"body":"That's insanity."},{"startTime":1885.497,"endTime":1888.557,"body":"and Alex Straighten turns"},{"startTime":1885.497,"endTime":1888.557,"body":"around and says, no."},{"startTime":1889.517,"endTime":1894.227,"body":"The way that your cost accounting system"},{"startTime":1889.517,"endTime":1894.227,"body":"is fundamentally flawed, the way these"},{"startTime":1894.232,"endTime":1896.717,"body":"metrics are measured, they're not correct."},{"startTime":1896.747,"endTime":1897.6770000000001,"body":"They wreak havoc."},{"startTime":1898.007,"endTime":1902.972,"body":"And then for us to meet these metrics,"},{"startTime":1898.007,"endTime":1902.972,"body":"We have all this crazy expediting,"},{"startTime":1903.0620000000001,"endTime":1907.142,"body":"none of this leads us towards the"},{"startTime":1903.0620000000001,"endTime":1907.142,"body":"goal and the goal, again, make money."},{"startTime":1908.132,"endTime":1912.482,"body":"And they basically get to the point"},{"startTime":1908.132,"endTime":1912.482,"body":"where, hey, we have an assumption that"},{"startTime":1912.482,"endTime":1917.5520000000001,"body":"the level of utilization of any worker"},{"startTime":1912.482,"endTime":1917.5520000000001,"body":"is determined by his own potential."},{"startTime":1918.032,"endTime":1918.962,"body":"That's false."},{"startTime":1919.592,"endTime":1919.952,"body":"Oof."},{"startTime":1921.332,"endTime":1923.942,"body":"It's totally false because"},{"startTime":1921.332,"endTime":1923.942,"body":"of dependency, right?"},{"startTime":1923.942,"endTime":1924.032,"body":"Yes."},{"startTime":1924.122,"endTime":1930.032,"body":"If everybody's working at a hundred"},{"startTime":1924.122,"endTime":1930.032,"body":"percent and it's not an optimized system,"},{"startTime":1930.037,"endTime":1932.582,"body":"we're gonna create all kinds of inventory."},{"startTime":1932.612,"endTime":1933.5720000000001,"body":"It just wreaks habits."},{"startTime":1933.577,"endTime":1935.252,"body":"So he basically proves that to them."},{"startTime":1936.182,"endTime":1940.2920000000001,"body":"And he says, it's not an individual"},{"startTime":1936.182,"endTime":1940.2920000000001,"body":"performance that matters."},{"startTime":1941.702,"endTime":1945.692,"body":"It's the accumulation of everybody's"},{"startTime":1941.702,"endTime":1945.692,"body":"individual effort towards the goal."},{"startTime":1945.962,"endTime":1949.472,"body":"That means, hey, some people need"},{"startTime":1945.962,"endTime":1949.472,"body":"to work at a hundred percent, but"},{"startTime":1949.472,"endTime":1951.122,"body":"some people need to work at 80%."},{"startTime":1951.452,"endTime":1953.132,"body":"Some people need to work at 60%."},{"startTime":1953.702,"endTime":1953.912,"body":"Yes."},{"startTime":1954.902,"endTime":1958.412,"body":". So if somebody So Hilton basically"},{"startTime":1954.902,"endTime":1958.412,"body":"challenges somebody's working."},{"startTime":1958.772,"endTime":1959.762,"body":"We're getting the use out of."},{"startTime":1961.0520000000001,"endTime":1962.102,"body":"No, that's wrong."},{"startTime":1963.782,"endTime":1967.3220000000001,"body":"We assume that utilization and"},{"startTime":1963.782,"endTime":1967.3220000000001,"body":"active activation is are the same."},{"startTime":1967.3220000000001,"endTime":1971.642,"body":"Activating a resource and utilizing"},{"startTime":1967.3220000000001,"endTime":1971.642,"body":"a resource are not synonymous."},{"startTime":1971.732,"endTime":1974.852,"body":"If we're just doing stuff to"},{"startTime":1971.732,"endTime":1974.852,"body":"do stuff, we create inventory."},{"startTime":1975.242,"endTime":1979.442,"body":"And if we're doing stuff to do stuff,"},{"startTime":1975.242,"endTime":1979.442,"body":"we just spend op operating expense."},{"startTime":1979.532,"endTime":1984.902,"body":"We just paid salaries, we pay for"},{"startTime":1979.532,"endTime":1984.902,"body":"raw materials to get fab, and none"},{"startTime":1984.902,"endTime":1986.642,"body":"of this, we can't sell any of it."},{"startTime":1986.642,"endTime":1988.742,"body":"So it just piles up in huge inventory."},{"startTime":1989.282,"endTime":1989.5520000000001,"body":"Yes."},{"startTime":1990.962,"endTime":1996.182,"body":"So he basically tells him, he said"},{"startTime":1990.962,"endTime":1996.182,"body":"an hour lost at a bottleneck is an"},{"startTime":1996.212,"endTime":1998.372,"body":"hour lost out of the entire system."},{"startTime":1999.0620000000001,"endTime":2002.152,"body":"And I think if I recall,"},{"startTime":1999.0620000000001,"endTime":2002.152,"body":"it was like $3,600 an hour."},{"startTime":2002.362,"endTime":2002.842,"body":"At this point."},{"startTime":2003.352,"endTime":2007.972,"body":"Hilton's says, no, an hour loss is just"},{"startTime":2003.352,"endTime":2007.972,"body":"an hour loss at that single resource."},{"startTime":2008.272,"endTime":2008.782,"body":"Oh, no."},{"startTime":2009.2920000000001,"endTime":2010.372,"body":"It's all about bottlenecks."},{"startTime":2010.432,"endTime":2012.952,"body":"Bottlenecks, temporarily limit throughput."},{"startTime":2013.012,"endTime":2014.392,"body":"Maybe your plan is proof of that."},{"startTime":2014.8120000000001,"endTime":2017.272,"body":", but they have little impact on inventory."},{"startTime":2017.272,"endTime":2018.712,"body":"And that's what Hilton Smith is saying."},{"startTime":2018.712,"endTime":2021.172,"body":"He's how the manufacturing world works."},{"startTime":2021.232,"endTime":2022.852,"body":"You have to build up your inventory."},{"startTime":2022.892,"endTime":2024.652,"body":"This is, this is way it is now."},{"startTime":2025.132,"endTime":2028.132,"body":"You don't have to build up inventory,"},{"startTime":2025.132,"endTime":2028.132,"body":"you need to make stuff Exactly."},{"startTime":2028.137,"endTime":2028.642,"body":"To order."},{"startTime":2029.212,"endTime":2033.202,"body":"So if we exploit the bottleneck,"},{"startTime":2029.212,"endTime":2033.202,"body":"govern both throughput an inventory."},{"startTime":2033.202,"endTime":2037.3120000000001,"body":"If we explain bottlenecks,"},{"startTime":2033.202,"endTime":2037.3120000000001,"body":"we don't change them."},{"startTime":2037.3120000000001,"endTime":2044.092,"body":"We say, Hey, if we need 10 parts per hour"},{"startTime":2037.3120000000001,"endTime":2044.092,"body":"and the bottleneck is 10 per hour, that's"},{"startTime":2044.097,"endTime":2045.772,"body":"exactly, we're not gonna make any more."},{"startTime":2045.832,"endTime":2049.162,"body":"Don't put any inventory aside from"},{"startTime":2045.832,"endTime":2049.162,"body":"a buffer in front of that bottle."},{"startTime":2050.2419999999997,"endTime":2050.842,"body":"What do you think?"},{"startTime":2051.382,"endTime":2054.502,"body":"Well, the interesting thing I'm"},{"startTime":2051.382,"endTime":2054.502,"body":"thinking of job sites, right?"},{"startTime":2054.502,"endTime":2059.872,"body":"Where ah, you need more people, but"},{"startTime":2054.502,"endTime":2059.872,"body":"before you, there's a bottleneck."},{"startTime":2060.382,"endTime":2060.712,"body":"Okay."},{"startTime":2061.9719999999998,"endTime":2064.912,"body":"And, but still, let's go"},{"startTime":2061.9719999999998,"endTime":2064.912,"body":"get busy everywhere else."},{"startTime":2064.912,"endTime":2065.7219999999998,"body":"Go ahead and start."},{"startTime":2065.7219999999998,"endTime":2067.552,"body":"And you can start here"},{"startTime":2065.7219999999998,"endTime":2067.552,"body":"and you can start there."},{"startTime":2068.0319999999997,"endTime":2073.732,"body":"And we know like according to the book,"},{"startTime":2068.0319999999997,"endTime":2073.732,"body":"and like reality, you're losing money."},{"startTime":2075.277,"endTime":2077.677,"body":", all that busyness is not productive."},{"startTime":2077.677,"endTime":2080.107,"body":"It feels good, but it's not productive."},{"startTime":2081.607,"endTime":2089.047,"body":"And what's worse is your increasing"},{"startTime":2081.607,"endTime":2089.047,"body":"risk of injury to human beings."},{"startTime":2089.8269999999998,"endTime":2096.457,"body":"When if you let the constraint or"},{"startTime":2089.8269999999998,"endTime":2096.457,"body":"the bottleneck drive things, you can"},{"startTime":2096.937,"endTime":2100.1169999999997,"body":"actually minimize the safety risk."},{"startTime":2101.4069999999997,"endTime":2104.197,"body":"But what we do is you need more people."},{"startTime":2106.1169999999997,"endTime":2113.947,"body":"And really you want me to bring"},{"startTime":2106.1169999999997,"endTime":2113.947,"body":"more people to do more waste faster?"},{"startTime":2114.637,"endTime":2116.047,"body":"That's what you're asking for."},{"startTime":2117.517,"endTime":2120.3070000000002,"body":"Like how about let's evaluate the system?"},{"startTime":2120.3070000000002,"endTime":2122.857,"body":"And I think that's what"},{"startTime":2120.3070000000002,"endTime":2122.857,"body":"this book is talking about."},{"startTime":2123.367,"endTime":2129.727,"body":"Let's evaluate the system and optimize"},{"startTime":2123.367,"endTime":2129.727,"body":"the system and then bring the people."},{"startTime":2130.207,"endTime":2130.837,"body":"But we do it."},{"startTime":2131.197,"endTime":2136.267,"body":"The other way around, bring"},{"startTime":2131.197,"endTime":2136.267,"body":"the people and then, oh no."},{"startTime":2136.777,"endTime":2138.127,"body":"Then we blame the people."},{"startTime":2138.187,"endTime":2142.147,"body":"You know why I don't, it says"},{"startTime":2138.187,"endTime":2142.147,"body":"we're afraid of complex systems."},{"startTime":2142.997,"endTime":2145.187,"body":"Ah, we're afraid of nanosphere."},{"startTime":2145.192,"endTime":2146.947,"body":"Like a very complex system."},{"startTime":2146.947,"endTime":2149.197,"body":"Like a, like a construction site."},{"startTime":2149.897,"endTime":2150.387,"body":"Yeah."},{"startTime":2150.727,"endTime":2154.417,"body":"Many people have a construction site with"},{"startTime":2150.727,"endTime":2154.417,"body":"more than 20 people are very complex."},{"startTime":2155.077,"endTime":2155.377,"body":"Absolutely."},{"startTime":2155.382,"endTime":2159.0370000000003,"body":"You have trades, you have design,"},{"startTime":2155.382,"endTime":2159.0370000000003,"body":"you have a budget, you have schedule,"},{"startTime":2159.0370000000003,"endTime":2162.337,"body":"you have, there's vehicles evolved."},{"startTime":2162.427,"endTime":2162.547,"body":"Right."},{"startTime":2162.667,"endTime":2163.867,"body":"Things moving around."},{"startTime":2164.467,"endTime":2165.907,"body":"And that's scary."},{"startTime":2166.717,"endTime":2166.897,"body":"Yeah."},{"startTime":2166.987,"endTime":2172.627,"body":"But if you're afraid of complex"},{"startTime":2166.987,"endTime":2172.627,"body":"systems, cause it's very dynamic."},{"startTime":2172.627,"endTime":2173.527,"body":"It's very complex."},{"startTime":2173.527,"endTime":2175.387,"body":"There's lots of people,"},{"startTime":2173.527,"endTime":2175.387,"body":"there's all kinds of stuff."},{"startTime":2175.447,"endTime":2176.747,"body":"We'll try to simplify."},{"startTime":2176.752,"endTime":2179.467,"body":"That's the first thing we"},{"startTime":2176.752,"endTime":2179.467,"body":"try to do and will drive."},{"startTime":2179.497,"endTime":2185.797,"body":"It drives us to dissect the complex"},{"startTime":2179.497,"endTime":2185.797,"body":"systems into subsystems,  leading"},{"startTime":2185.797,"endTime":2187.987,"body":"management into local optimums."},{"startTime":2189.067,"endTime":2189.697,"body":". Yes."},{"startTime":2189.757,"endTime":2192.337,"body":"You don't have enough time"},{"startTime":2189.757,"endTime":2192.337,"body":"in the day to study it."},{"startTime":2192.727,"endTime":2196.297,"body":"This is why like the"},{"startTime":2192.727,"endTime":2196.297,"body":"visualizations behind me Yes."},{"startTime":2196.417,"endTime":2200.797,"body":"Are so effective because it allows"},{"startTime":2196.417,"endTime":2200.797,"body":"us to take a very complex system and"},{"startTime":2201.007,"endTime":2203.167,"body":"break it into chunks, and I get it."},{"startTime":2203.167,"endTime":2205.717,"body":"This is how human brains work."},{"startTime":2205.777,"endTime":2211.097,"body":"But we can't start to separate"},{"startTime":2205.777,"endTime":2211.097,"body":"those systems into local optimums."},{"startTime":2211.957,"endTime":2216.127,"body":"You can't do that because if you start"},{"startTime":2211.957,"endTime":2216.127,"body":"to put stuff into local optimums,"},{"startTime":2217.717,"endTime":2219.097,"body":"then we're not aligned with the goal."},{"startTime":2220.0570000000002,"endTime":2222.937,"body":"And then our own fear."},{"startTime":2222.937,"endTime":2225.067,"body":"You were talking about"},{"startTime":2222.937,"endTime":2225.067,"body":"that fear of the unknown."},{"startTime":2225.727,"endTime":2226.147,"body":"Yeah."},{"startTime":2226.207,"endTime":2232.297,"body":"If we were fear of unknown, it drives"},{"startTime":2226.207,"endTime":2232.297,"body":"us to finer and finer resolutions."},{"startTime":2233.017,"endTime":2238.927,"body":"driving into more and more details that"},{"startTime":2233.017,"endTime":2238.927,"body":"direct management attention into go."},{"startTime":2238.927,"endTime":2240.937,"body":"And now we're optimizing the noise."},{"startTime":2242.5570000000002,"endTime":2244.107,"body":"We now have two schedules."},{"startTime":2244.112,"endTime":2246.187,"body":"One we give to a client,"},{"startTime":2244.112,"endTime":2246.187,"body":"one we give to the truth."},{"startTime":2246.187,"endTime":2249.487,"body":"We're trying to optimize the noise"},{"startTime":2246.187,"endTime":2249.487,"body":"because now all of a sudden we have"},{"startTime":2249.487,"endTime":2251.377,"body":"a political situation on our hands."},{"startTime":2253.0570000000002,"endTime":2256.417,"body":", oh man, that we can't tell the truth"},{"startTime":2253.0570000000002,"endTime":2256.417,"body":"because if the truth was actually"},{"startTime":2256.417,"endTime":2258.727,"body":"known, we, it would be a problem."},{"startTime":2258.907,"endTime":2260.737,"body":"I don't, we don't knowingly this."},{"startTime":2260.742,"endTime":2261.607,"body":"This is just happens."},{"startTime":2261.907,"endTime":2262.597,"body":"This just happens."},{"startTime":2262.777,"endTime":2264.997,"body":"This is how society works."},{"startTime":2265.777,"endTime":2268.717,"body":"And then our fear worse,"},{"startTime":2265.777,"endTime":2268.717,"body":"the fear of conflict."},{"startTime":2269.107,"endTime":2270.697,"body":"So we have a fear of the unknown."},{"startTime":2272.5570000000002,"endTime":2272.827,"body":"Yes."},{"startTime":2272.977,"endTime":2278.407,"body":"The unknown is this is a situation we"},{"startTime":2272.977,"endTime":2278.407,"body":"don't wanna approach because of conflict."},{"startTime":2278.437,"endTime":2282.757,"body":"My takeaway from chapter"},{"startTime":2278.437,"endTime":2282.757,"body":"31 was we were afraid."},{"startTime":2283.8070000000002,"endTime":2284.257,"body":"What do you think?"},{"startTime":2284.797,"endTime":2288.007,"body":"We talked about masculinity,"},{"startTime":2284.797,"endTime":2288.007,"body":"we talked about courage, we"},{"startTime":2288.007,"endTime":2289.357,"body":"talked about assertiveness."},{"startTime":2289.687,"endTime":2295.927,"body":"And to make actual organizational"},{"startTime":2289.687,"endTime":2295.927,"body":"change, you have to overcome fear."},{"startTime":2297.187,"endTime":2298.8070000000002,"body":"Yes, I think so."},{"startTime":2298.8070000000002,"endTime":2306.142,"body":"A couple things you're talking about,"},{"startTime":2298.8070000000002,"endTime":2306.142,"body":", the amount of energy it would take to"},{"startTime":2306.142,"endTime":2314.512,"body":"assess or analyze a problem, a system with"},{"startTime":2306.142,"endTime":2314.512,"body":"problems in it, and it's like the quick"},{"startTime":2314.512,"endTime":2316.342,"body":"thinking and the slow thinking, right?"},{"startTime":2316.402,"endTime":2320.992,"body":"Naturally we're gonna do the quick"},{"startTime":2316.402,"endTime":2320.992,"body":"thinking, so who's the problem?"},{"startTime":2321.082,"endTime":2324.592,"body":"The thing I can give a name to"},{"startTime":2321.082,"endTime":2324.592,"body":"the people that are touching it."},{"startTime":2324.652,"endTime":2328.312,"body":"It takes less energy to do the"},{"startTime":2324.652,"endTime":2328.312,"body":"quick thinking than it does to"},{"startTime":2328.312,"endTime":2330.052,"body":"do the slow thinking, right?"},{"startTime":2330.112,"endTime":2330.622,"body":"It's them."},{"startTime":2330.622,"endTime":2335.212,"body":"Let's make it's point at them"},{"startTime":2330.622,"endTime":2335.212,"body":"and make it their problem."},{"startTime":2335.632,"endTime":2338.092,"body":"It's not their problem, but"},{"startTime":2335.632,"endTime":2338.092,"body":"let's make it their problem."},{"startTime":2338.272,"endTime":2344.6620000000003,"body":"Or even worse, let's make them the problem"},{"startTime":2338.272,"endTime":2344.6620000000003,"body":"when actually they're the only people"},{"startTime":2344.6620000000003,"endTime":2346.642,"body":"that are gonna help you get out of it."},{"startTime":2347.722,"endTime":2350.122,"body":", like they're the ones that"},{"startTime":2347.722,"endTime":2350.122,"body":"are gonna do the work."},{"startTime":2350.152,"endTime":2357.442,"body":"The other thing is, as it relates to"},{"startTime":2350.152,"endTime":2357.442,"body":"fear, I don't even really know how to"},{"startTime":2357.442,"endTime":2360.692,"body":"say it, so doing something different."},{"startTime":2361.552,"endTime":2369.922,"body":". Accepting a significant change"},{"startTime":2361.552,"endTime":2369.922,"body":"can cause loss of identity."},{"startTime":2369.982,"endTime":2374.092,"body":"And I was listening to Spencer"},{"startTime":2369.982,"endTime":2374.092,"body":"Easton's recent podcast, the"},{"startTime":2374.092,"endTime":2376.072,"body":"Change and the Loss of Identity."},{"startTime":2377.452,"endTime":2384.322,"body":"There are economies built"},{"startTime":2377.452,"endTime":2384.322,"body":"around the current systems."},{"startTime":2386.002,"endTime":2390.862,"body":"There's degrees to that."},{"startTime":2391.072,"endTime":2395.962,"body":"There's money to get into a"},{"startTime":2391.072,"endTime":2395.962,"body":"career, to earn money, to charge"},{"startTime":2395.967,"endTime":2402.112,"body":"a client that they're going to use"},{"startTime":2395.967,"endTime":2402.112,"body":"a particular, they need attorneys."},{"startTime":2402.112,"endTime":2407.1820000000002,"body":"They're gonna use this system so that"},{"startTime":2402.112,"endTime":2407.1820000000002,"body":"they can protect themselves in litigation."},{"startTime":2407.6620000000003,"endTime":2409.042,"body":"So that feeds into attorney."},{"startTime":2409.042,"endTime":2414.982,"body":"Like there's this whole economy"},{"startTime":2409.042,"endTime":2414.982,"body":"built around some of these systems"},{"startTime":2415.9120000000003,"endTime":2418.462,"body":"that aren't serving the goal."},{"startTime":2419.452,"endTime":2423.862,"body":"and so we're gonna make"},{"startTime":2419.452,"endTime":2423.862,"body":"a change  to the system."},{"startTime":2425.122,"endTime":2428.722,"body":"Not only are we like making them"},{"startTime":2425.122,"endTime":2428.722,"body":"uncomfortable to change because we"},{"startTime":2428.722,"endTime":2432.712,"body":"don't like to change to begin with,"},{"startTime":2428.722,"endTime":2432.712,"body":"we're also threatening their careers."},{"startTime":2432.717,"endTime":2435.712,"body":"We're threatening their livelihood"},{"startTime":2432.717,"endTime":2435.712,"body":"and really threatening an"},{"startTime":2435.712,"endTime":2438.082,"body":"economy that is a reality."},{"startTime":2438.142,"endTime":2444.592,"body":"So it's not to say that people are scared,"},{"startTime":2438.142,"endTime":2444.592,"body":"it's to say that there's a real threat."},{"startTime":2445.312,"endTime":2447.232,"body":"The change is a real threat."},{"startTime":2447.232,"endTime":2450.232,"body":"We're not thinking about all"},{"startTime":2447.232,"endTime":2450.232,"body":"those other things, but was the"},{"startTime":2450.232,"endTime":2452.332,"body":"hierarchy of needs security?"},{"startTime":2453.742,"endTime":2458.482,"body":"All of a sudden that"},{"startTime":2453.742,"endTime":2458.482,"body":"foundational need is threatened."},{"startTime":2458.992,"endTime":2466.612,"body":"And so the point is, it's okay for"},{"startTime":2458.992,"endTime":2466.612,"body":"people to resist for me anyways."},{"startTime":2466.612,"endTime":2471.922,"body":"There's no value in me judging them"},{"startTime":2466.612,"endTime":2471.922,"body":"because they happen to be human like me."},{"startTime":2471.952,"endTime":2478.012,"body":"The trick is how can I"},{"startTime":2471.952,"endTime":2478.012,"body":"discover the way to help?"},{"startTime":2479.302,"endTime":2485.152,"body":"lower their concerns about the"},{"startTime":2479.302,"endTime":2485.152,"body":"security question or how can I"},{"startTime":2485.152,"endTime":2489.292,"body":"help them realize that they're"},{"startTime":2485.152,"endTime":2489.292,"body":"having a security fear mm-hmm."},{"startTime":2489.692,"endTime":2494.632,"body":"so that we can think and speak through"},{"startTime":2489.692,"endTime":2494.632,"body":"that to understand what that means."},{"startTime":2495.172,"endTime":2495.772,"body":"I think you're right."},{"startTime":2495.862,"endTime":2497.032,"body":"It's not something to be afraid of."},{"startTime":2497.062,"endTime":2500.452,"body":"We're gonna face resistance and"},{"startTime":2497.062,"endTime":2500.452,"body":"if we're gonna make organizational"},{"startTime":2500.452,"endTime":2504.592,"body":"change, even on a local level,"},{"startTime":2500.452,"endTime":2504.592,"body":"you're gonna face resistance."},{"startTime":2504.592,"endTime":2510.022,"body":"And that's always just part of, if we"},{"startTime":2504.592,"endTime":2510.022,"body":"give up at the face of resistance Yeah."},{"startTime":2510.232,"endTime":2511.192,"body":"Don't even do it."},{"startTime":2511.612,"endTime":2512.002,"body":"Yeah."},{"startTime":2512.632,"endTime":2513.262,"body":"What are you doing?"},{"startTime":2513.262,"endTime":2517.372,"body":"So we have to be emphatic about"},{"startTime":2513.262,"endTime":2517.372,"body":"change and the face of resistance."},{"startTime":2517.462,"endTime":2518.992,"body":"It's gonna be part of the road."},{"startTime":2519.862,"endTime":2520.192,"body":"Yeah."},{"startTime":2520.552,"endTime":2523.282,"body":"But also a little dissent is healthy."},{"startTime":2523.762,"endTime":2524.362,"body":"Absolutely."},{"startTime":2524.367,"endTime":2525.832,"body":"Because you're like, yeah, you know what?"},{"startTime":2525.832,"endTime":2526.9120000000003,"body":"Damn, that was a good idea."},{"startTime":2526.9120000000003,"endTime":2529.4320000000002,"body":"We gotta make sure we capture that piece."},{"startTime":2529.492,"endTime":2531.892,"body":"But, uh, I'll go to chapter 31."},{"startTime":2532.282,"endTime":2532.642,"body":"Ooh."},{"startTime":2532.762,"endTime":2534.532,"body":"I'll just read it cuz it's great."},{"startTime":2535.327,"endTime":2539.917,"body":"and Hilton and Alex,"},{"startTime":2535.327,"endTime":2539.917,"body":"they're at an impasse."},{"startTime":2540.817,"endTime":2543.907,"body":"They both think they're right,"},{"startTime":2540.817,"endTime":2543.907,"body":"and the problem is Hilton is"},{"startTime":2543.907,"endTime":2547.177,"body":"the boss, . Here's the problem."},{"startTime":2549.277,"endTime":2554.077,"body":"He basically says that Hilton says"},{"startTime":2549.277,"endTime":2554.077,"body":"miracles exist only in fairy tales."},{"startTime":2554.107,"endTime":2558.427,"body":"He's basically saying that he's lied"},{"startTime":2554.107,"endTime":2558.427,"body":"this whole time and that he's twisted up."},{"startTime":2558.967,"endTime":2564.067,"body":"And Alex, who has a good relationship"},{"startTime":2558.967,"endTime":2564.067,"body":"with the CEO, walks into the Bill"},{"startTime":2564.067,"endTime":2569.467,"body":"Peach's office and he straight"},{"startTime":2564.067,"endTime":2569.467,"body":"up tells him, what's the verdict?"},{"startTime":2569.472,"endTime":2570.877,"body":"Is my plant being closed?"},{"startTime":2570.907,"endTime":2573.457,"body":"He's like, face to face."},{"startTime":2573.607,"endTime":2574.597,"body":"This is in person."},{"startTime":2576.727,"endTime":2578.047,"body":"And Bill Pecos."},{"startTime":2580.942,"endTime":2584.152,"body":"Not at all do you think we're"},{"startTime":2580.942,"endTime":2584.152,"body":"such bad managers that we would"},{"startTime":2584.152,"endTime":2586.882,"body":"close a gold mine at that moment."},{"startTime":2587.122,"endTime":2590.6620000000003,"body":"He tells Alex, we're having"},{"startTime":2587.122,"endTime":2590.6620000000003,"body":"this meeting with Alex."},{"startTime":2590.722,"endTime":2594.322,"body":"The reason why Alex got called into"},{"startTime":2590.722,"endTime":2594.322,"body":"headquarters is that we're gonna make"},{"startTime":2594.322,"endTime":2596.392,"body":"some organizational changes around here."},{"startTime":2596.422,"endTime":2598.222,"body":"Bill Peach is going to the corporate."},{"startTime":2598.222,"endTime":2602.392,"body":"He's getting promoted, so he's"},{"startTime":2598.222,"endTime":2602.392,"body":"going up the ladder and his"},{"startTime":2602.392,"endTime":2604.1620000000003,"body":"replacement is not Hilton Smith."},{"startTime":2604.342,"endTime":2605.782,"body":"It's Alex Rogo."},{"startTime":2606.862,"endTime":2613.852,"body":"So Alex gets the nod that Alex is the new"},{"startTime":2606.862,"endTime":2613.852,"body":"CEO of that division and that Alex has"},{"startTime":2614.282,"endTime":2619.402,"body":"complete operational influence to now make"},{"startTime":2614.282,"endTime":2619.402,"body":"this happen across the entire division."},{"startTime":2620.9320000000002,"endTime":2624.532,"body":". That was the tipping point and the"},{"startTime":2620.9320000000002,"endTime":2624.532,"body":"reason why you have to, when you're"},{"startTime":2624.812,"endTime":2630.322,"body":"at in the face of adversity, and even"},{"startTime":2624.812,"endTime":2630.322,"body":"if it's your boss, stick to the facts."},{"startTime":2630.6820000000002,"endTime":2631.792,"body":"Be like, we did this."},{"startTime":2631.792,"endTime":2632.962,"body":"This is why we did this."},{"startTime":2632.962,"endTime":2634.132,"body":"We made this decision."},{"startTime":2634.312,"endTime":2635.992,"body":"We sent that to a third party."},{"startTime":2636.112,"endTime":2637.972,"body":"They like laid it all out on it."},{"startTime":2638.092,"endTime":2639.4120000000003,"body":"Now all the facts are there."},{"startTime":2639.832,"endTime":2640.1620000000003,"body":"Yep."},{"startTime":2640.792,"endTime":2644.872,"body":"And if you are completely"},{"startTime":2640.792,"endTime":2644.872,"body":"transparent, you think you're right."},{"startTime":2644.902,"endTime":2645.862,"body":"Don't hold back."},{"startTime":2645.862,"endTime":2647.812,"body":"Like show that these are the facts."},{"startTime":2647.812,"endTime":2648.772,"body":"These are my decisions."},{"startTime":2648.892,"endTime":2650.062,"body":"It's how we came for it."},{"startTime":2650.302,"endTime":2651.712,"body":"We did ran an experiment."},{"startTime":2651.712,"endTime":2652.852,"body":"This is what we found out."},{"startTime":2652.852,"endTime":2653.722,"body":"We found Herbie."},{"startTime":2654.082,"endTime":2656.152,"body":"We unloaded the Ncx 10."},{"startTime":2656.152,"endTime":2658.732,"body":"And yes, there are questions"},{"startTime":2656.152,"endTime":2658.732,"body":"about productivity."},{"startTime":2658.737,"endTime":2662.722,"body":"And reason why productivity is"},{"startTime":2658.737,"endTime":2662.722,"body":"off is because the fundamental"},{"startTime":2662.722,"endTime":2664.072,"body":"assumptions were wrong."},{"startTime":2666.232,"endTime":2668.002,"body":"just laid it a boom, boom, boom."},{"startTime":2668.452,"endTime":2671.422,"body":"And at the end of the day, uh, the"},{"startTime":2668.452,"endTime":2671.422,"body":"leadership of that company was like, yeah,"},{"startTime":2671.422,"endTime":2676.552,"body":"we're making the decision and our tipping"},{"startTime":2671.422,"endTime":2676.552,"body":"point is this is the way and the rest of"},{"startTime":2676.552,"endTime":2678.712,"body":"the kind of the book is like a victory lap"},{"startTime":2679.792,"endTime":2683.692,"body":"But before he walked into that meeting,"},{"startTime":2679.792,"endTime":2683.692,"body":"he tried to get advice from Jonah."},{"startTime":2684.337,"endTime":2684.757,"body":". Yep."},{"startTime":2684.907,"endTime":2687.757,"body":"And Jonah's, no, this is no"},{"startTime":2684.907,"endTime":2687.757,"body":"longer, I can't advise you."},{"startTime":2687.817,"endTime":2689.677,"body":"This is not a process improvement thing."},{"startTime":2689.707,"endTime":2695.167,"body":"I can't help you in a leadership"},{"startTime":2689.707,"endTime":2695.167,"body":"or political situation cuz Jonah's"},{"startTime":2695.172,"endTime":2698.257,"body":"only a third party all of a"},{"startTime":2695.172,"endTime":2698.257,"body":"sudden, like at the end of the"},{"startTime":2698.257,"endTime":2700.867,"body":"day, it was Alex making the calls."},{"startTime":2701.137,"endTime":2704.097,"body":"He thought he was just"},{"startTime":2701.137,"endTime":2704.097,"body":"following Jonah's rule, right?"},{"startTime":2704.347,"endTime":2705.697,"body":"Jonah's advice."},{"startTime":2705.697,"endTime":2709.177,"body":"But at the end of the day, it was"},{"startTime":2705.697,"endTime":2709.177,"body":"his decisions and his judgment"},{"startTime":2710.167,"endTime":2713.857,"body":"and his movement making decision"},{"startTime":2710.167,"endTime":2713.857,"body":"and getting his team together."},{"startTime":2714.517,"endTime":2716.527,"body":"And today it came full circle to it."},{"startTime":2716.587,"endTime":2723.637,"body":"Like it was always Alex's and his"},{"startTime":2716.587,"endTime":2723.637,"body":"team's ideas and methods and his energy."},{"startTime":2725.227,"endTime":2725.698,"body":"What do you think?"},{"startTime":2726.187,"endTime":2726.997,"body":"So a couple things."},{"startTime":2726.997,"endTime":2730.627,"body":"I think one finish, I'll"},{"startTime":2726.997,"endTime":2730.627,"body":"start with Spencer and then"},{"startTime":2730.632,"endTime":2731.887,"body":"I'll go to the other thought."},{"startTime":2732.337,"endTime":2737.097,"body":"So Spencer, I understand where"},{"startTime":2732.337,"endTime":2737.097,"body":"he is coming from on the CPM"},{"startTime":2737.102,"endTime":2740.417,"body":"thing, but I don't think it's a."},{"startTime":2743.397,"endTime":2744.067,"body":"CPM problem."},{"startTime":2744.067,"endTime":2745.897,"body":"I think it's a human being problem."},{"startTime":2745.927,"endTime":2754.987,"body":"I've seen every system become weaponized,"},{"startTime":2745.927,"endTime":2754.987,"body":"and I think tax a phenomenal system too."},{"startTime":2756.397,"endTime":2761.497,"body":"And I'm gonna put money down that says"},{"startTime":2756.397,"endTime":2761.497,"body":"people can weaponize tact as well."},{"startTime":2762.417,"endTime":2764.197,"body":"Any system can be weaponized."},{"startTime":2765.937,"endTime":2769.417,"body":"There's a whole lot of other"},{"startTime":2765.937,"endTime":2769.417,"body":"things, contracts, et cetera,"},{"startTime":2769.417,"endTime":2773.997,"body":"that add the sharpness of cpm."},{"startTime":2774.067,"endTime":2776.887,"body":"It really sets it up to be a good weapon."},{"startTime":2776.947,"endTime":2778.177,"body":"And then people are people."},{"startTime":2778.177,"endTime":2780.817,"body":"So naturally, I think"},{"startTime":2778.177,"endTime":2780.817,"body":"that's the situation there."},{"startTime":2781.147,"endTime":2787.387,"body":"And I think what Spencer can accomplish"},{"startTime":2781.147,"endTime":2787.387,"body":"is influencing organizations in such"},{"startTime":2787.392,"endTime":2793.8070000000002,"body":"a way that they change the way they"},{"startTime":2787.392,"endTime":2793.8070000000002,"body":"treat people because of his energy."},{"startTime":2794.107,"endTime":2796.477,"body":"Like he's a change agent, 100%."},{"startTime":2797.137,"endTime":2797.627,"body":". Yeah."},{"startTime":2797.632,"endTime":2801.817,"body":"So when we start changing the"},{"startTime":2797.632,"endTime":2801.817,"body":"culture of the organization, then"},{"startTime":2801.817,"endTime":2805.957,"body":"things just don't, or it's possible"},{"startTime":2801.817,"endTime":2805.957,"body":"that things won't be weaponized."},{"startTime":2806.017,"endTime":2807.0370000000003,"body":"So that's one point."},{"startTime":2807.697,"endTime":2811.657,"body":"The other point, as you were talking"},{"startTime":2807.697,"endTime":2811.657,"body":"where he's going to Jonah and Jonah's"},{"startTime":2811.657,"endTime":2812.917,"body":"like, I got nothing else for you."},{"startTime":2812.917,"endTime":2813.007,"body":"Right?"},{"startTime":2813.007,"endTime":2813.067,"body":"Yeah."},{"startTime":2813.157,"endTime":2814.027,"body":"This is all you."},{"startTime":2814.027,"endTime":2818.197,"body":"I remember it just reminded when I"},{"startTime":2814.027,"endTime":2818.197,"body":"read the book, and even now what you're"},{"startTime":2818.197,"endTime":2821.467,"body":"talking about, I was like, man, I remember"},{"startTime":2818.197,"endTime":2821.467,"body":"that time I was setting up a crane."},{"startTime":2821.947,"endTime":2826.5370000000003,"body":"We're doing a pick downtown, San"},{"startTime":2821.947,"endTime":2826.5370000000003,"body":"Antonio, super busy part of downtown."},{"startTime":2826.5370000000003,"endTime":2829.267,"body":"So we had to do it at night in"},{"startTime":2826.5370000000003,"endTime":2829.267,"body":"the middle of the night road"},{"startTime":2829.267,"endTime":2831.487,"body":"closures, permits, the whole thing."},{"startTime":2832.0570000000002,"endTime":2838.0570000000002,"body":"We're picking rooftop equipment, whatever"},{"startTime":2832.0570000000002,"endTime":2838.0570000000002,"body":"it was, and we've been planning this"},{"startTime":2838.0570000000002,"endTime":2841.447,"body":"for weeks and all of a sudden the"},{"startTime":2838.0570000000002,"endTime":2841.447,"body":"night of the pick, we got weather,"},{"startTime":2842.5570000000002,"endTime":2844.597,"body":"but there was a forecast for ring."},{"startTime":2845.017,"endTime":2846.007,"body":"So I call my boss."},{"startTime":2846.0370000000003,"endTime":2848.527,"body":"It was right by the Riverwalk,"},{"startTime":2846.0370000000003,"endTime":2848.527,"body":"San Antonio Riverwalk."},{"startTime":2848.527,"endTime":2849.127,"body":"Oh damn."},{"startTime":2849.132,"endTime":2852.367,"body":"The one thing that I didn't plan"},{"startTime":2849.132,"endTime":2852.367,"body":"for, and anybody out there, if"},{"startTime":2852.367,"endTime":2856.777,"body":"you're planning work downtown near"},{"startTime":2852.367,"endTime":2856.777,"body":"like a party,  bars and stuff."},{"startTime":2856.927,"endTime":2857.407,"body":"Yeah."},{"startTime":2857.587,"endTime":2861.427,"body":"You better have people dedicated to"},{"startTime":2857.587,"endTime":2861.427,"body":"keeping people out because they're"},{"startTime":2861.427,"endTime":2865.567,"body":"coming outta the clubs lit up like,"},{"startTime":2861.427,"endTime":2865.567,"body":"Hey, let's wanna take a picture"},{"startTime":2865.572,"endTime":2866.947,"body":"by the crane who get outta here."},{"startTime":2866.947,"endTime":2869.607,"body":"We're swinging equipment, . Anyway."},{"startTime":2869.887,"endTime":2873.967,"body":"Anyway, I called my Jonah, his name"},{"startTime":2869.887,"endTime":2873.967,"body":"was Jim Jones, who he's passed, but he"},{"startTime":2873.967,"endTime":2879.007,"body":"was an amazing mentor for me, and I'm"},{"startTime":2873.967,"endTime":2879.007,"body":"like, Hey, Jim, like here's the deal."},{"startTime":2880.897,"endTime":2884.797,"body":"If we reschedule, I can't get"},{"startTime":2880.897,"endTime":2884.797,"body":"the crane back for whatever."},{"startTime":2884.977,"endTime":2886.147,"body":"Just all the stuff."},{"startTime":2887.167,"endTime":2890.107,"body":"And he tells me, so you're"},{"startTime":2887.167,"endTime":2890.107,"body":"worried about making the decision?"},{"startTime":2890.107,"endTime":2890.917,"body":"I'm like, what do you mean?"},{"startTime":2890.922,"endTime":2892.267,"body":"He's, you're the superintendent."},{"startTime":2892.957,"endTime":2894.217,"body":"You've made all these calls."},{"startTime":2894.427,"endTime":2897.157,"body":"You have all the information"},{"startTime":2894.427,"endTime":2897.157,"body":"anybody else is gonna have."},{"startTime":2897.487,"endTime":2898.177,"body":"I said, okay."},{"startTime":2899.347,"endTime":2907.627,"body":"So you can say yes, and it gets rained"},{"startTime":2899.347,"endTime":2907.627,"body":"out and you're gonna feel like a dummy."},{"startTime":2908.677,"endTime":2912.007,"body":"You can say no, and it don't rain,"},{"startTime":2908.677,"endTime":2912.007,"body":"and you're gonna feel like a dummy."},{"startTime":2913.312,"endTime":2914.9320000000002,"body":", I can't tell you what to do."},{"startTime":2915.022,"endTime":2915.922,"body":"And I'm like, what?"},{"startTime":2916.072,"endTime":2917.243,"body":"Wait a minute, what do you mean?"},{"startTime":2917.482,"endTime":2918.532,"body":"This is your call?"},{"startTime":2918.772,"endTime":2924.6820000000002,"body":"This is when the student becomes the"},{"startTime":2918.772,"endTime":2924.6820000000002,"body":"teacher, . This is the transition."},{"startTime":2925.072,"endTime":2925.462,"body":"Yep."},{"startTime":2925.462,"endTime":2926.482,"body":"I'm like, oh."},{"startTime":2926.482,"endTime":2931.282,"body":"He's like, I'm gonna support you no matter"},{"startTime":2926.482,"endTime":2931.282,"body":"what, but you gotta make this decision."},{"startTime":2931.282,"endTime":2932.962,"body":"I said, can you at least"},{"startTime":2931.282,"endTime":2932.962,"body":"tell me what you would do?"},{"startTime":2932.962,"endTime":2934.372,"body":"He said, no, I'm not telling you."},{"startTime":2934.4320000000002,"endTime":2936.292,"body":"This is all you son of a gun?"},{"startTime":2936.292,"endTime":2938.9320000000002,"body":"Did I like bite my fingernails to the nub?"},{"startTime":2938.937,"endTime":2941.362,"body":"Hell with it we're doing"},{"startTime":2938.937,"endTime":2941.362,"body":"it and it didn't rain."},{"startTime":2942.322,"endTime":2946.882,"body":"And his point, like the lesson"},{"startTime":2942.322,"endTime":2946.882,"body":"similar to the book was I've been"},{"startTime":2946.882,"endTime":2954.382,"body":"making very important decisions"},{"startTime":2946.882,"endTime":2954.382,"body":"for a long time with all the"},{"startTime":2954.382,"endTime":2956.962,"body":"information that was available to me."},{"startTime":2957.742,"endTime":2960.232,"body":"And sometimes they work out"},{"startTime":2957.742,"endTime":2960.232,"body":"and sometimes they don't."},{"startTime":2960.262,"endTime":2961.522,"body":"That's what I walked away with."},{"startTime":2962.617,"endTime":2964.687,"body":". How is this different"},{"startTime":2962.617,"endTime":2964.687,"body":"than the other decisions?"},{"startTime":2964.687,"endTime":2967.567,"body":"Except for my concern about the"},{"startTime":2964.687,"endTime":2967.567,"body":"money we were gonna lose and the"},{"startTime":2967.567,"endTime":2969.067,"body":"time is gonna have on the schedule."},{"startTime":2969.157,"endTime":2969.847,"body":"What can you do?"},{"startTime":2969.937,"endTime":2971.677,"body":"You gotta make a decision and go with it."},{"startTime":2971.767,"endTime":2972.217,"body":"Roof."},{"startTime":2972.217,"endTime":2972.997,"body":"Roof picks."},{"startTime":2973.002,"endTime":2975.697,"body":"Crane, downtown San Antonio."},{"startTime":2975.702,"endTime":2976.267,"body":"Weather."},{"startTime":2976.927,"endTime":2977.107,"body":"Yep."},{"startTime":2977.797,"endTime":2980.137,"body":"You're talking serious consequences."},{"startTime":2980.5570000000002,"endTime":2980.857,"body":"Yes."},{"startTime":2980.887,"endTime":2982.507,"body":"Many aspects."},{"startTime":2983.137,"endTime":2984.547,"body":"Financial consequences."},{"startTime":2984.547,"endTime":2986.2870000000003,"body":"The rest of the book is the Victory lap."},{"startTime":2986.347,"endTime":2988.567,"body":"Cool Hand Lou stays on."},{"startTime":2989.117,"endTime":2989.5370000000003,"body":"Yes."},{"startTime":2991.027,"endTime":2994.447,"body":"Bang Lou Accountant now is the cfo."},{"startTime":2994.5370000000003,"endTime":3000.717,"body":"Imagine you have this guy who you've now"},{"startTime":2994.5370000000003,"endTime":3000.717,"body":"convinced to change fundamental accounting"},{"startTime":3000.717,"endTime":3004.527,"body":"principles based on these, this theory."},{"startTime":3004.922,"endTime":3005.187,"body":"what?"},{"startTime":3005.517,"endTime":3006.297,"body":"Inventory."},{"startTime":3007.077,"endTime":3008.367,"body":"Operating expense."},{"startTime":3008.372,"endTime":3009.777,"body":"Let's only worry about these."},{"startTime":3009.777,"endTime":3011.697,"body":"These are the metrics"},{"startTime":3009.777,"endTime":3011.697,"body":"that we gotta worry about."},{"startTime":3011.757,"endTime":3011.937,"body":"Yep."},{"startTime":3011.967,"endTime":3013.737,"body":"Throughput is sales."},{"startTime":3013.742,"endTime":3016.497,"body":"So this our capability of selling stuff."},{"startTime":3017.667,"endTime":3019.857,"body":"And Bob Donovan."},{"startTime":3021.822,"endTime":3023.112,"body":"new plant manager."},{"startTime":3023.172,"endTime":3023.472,"body":"Yep."},{"startTime":3023.712,"endTime":3025.992,"body":"Bob Donovan went from"},{"startTime":3023.712,"endTime":3025.992,"body":"an operations leader."},{"startTime":3025.997,"endTime":3028.692,"body":"So basically a superintendent"},{"startTime":3025.997,"endTime":3028.692,"body":"to a general manager."},{"startTime":3029.592,"endTime":3029.6820000000002,"body":"Yep."},{"startTime":3029.6820000000002,"endTime":3030.762,"body":"That's Stacy."},{"startTime":3031.362,"endTime":3036.372,"body":"Stacy, the productivity, she's got"},{"startTime":3031.362,"endTime":3036.372,"body":"a new corporate job, so they all"},{"startTime":3036.372,"endTime":3039.612,"body":"have these divisional positions"},{"startTime":3036.372,"endTime":3039.612,"body":"and they can't stop there."},{"startTime":3039.612,"endTime":3043.272,"body":"Now you gotta go get to work,"},{"startTime":3039.612,"endTime":3043.272,"body":"you gotta get new goals."},{"startTime":3043.552,"endTime":3043.972,"body":"Yes."},{"startTime":3043.977,"endTime":3047.142,"body":"The goal was no longer"},{"startTime":3043.977,"endTime":3047.142,"body":"making money at Unico in this"},{"startTime":3047.142,"endTime":3048.522,"body":"particular local environment."},{"startTime":3048.522,"endTime":3050.532,"body":"Now we gotta make it"},{"startTime":3048.522,"endTime":3050.532,"body":"on a divisional level."},{"startTime":3051.312,"endTime":3051.732,"body":"Oh yeah."},{"startTime":3051.942,"endTime":3053.442,"body":"They start brainstorming."},{"startTime":3054.492,"endTime":3057.812,"body":"Now we have a divisional about . Yes."},{"startTime":3058.302,"endTime":3062.352,"body":"So what they do, this"},{"startTime":3058.302,"endTime":3062.352,"body":"is, and this is advice."},{"startTime":3063.342,"endTime":3065.712,"body":"Remember how they were"},{"startTime":3063.342,"endTime":3065.712,"body":"meeting every single day."},{"startTime":3065.832,"endTime":3069.1620000000003,"body":"Okay, we got this, we did this experiment,"},{"startTime":3065.832,"endTime":3069.1620000000003,"body":"and these are the metrics we're gonna do."},{"startTime":3069.1620000000003,"endTime":3075.1620000000003,"body":"Morning meetings on a divisional level,"},{"startTime":3069.1620000000003,"endTime":3075.1620000000003,"body":"that means daily huddles in headquarters."},{"startTime":3076.812,"endTime":3077.022,"body":"Yep."},{"startTime":3078.792,"endTime":3080.292,"body":"I was just gonna set that right there."},{"startTime":3080.712,"endTime":3081.012,"body":"Yep."},{"startTime":3083.262,"endTime":3084.222,"body":"It's so important."},{"startTime":3084.222,"endTime":3087.612,"body":"If you're working towards a goal,"},{"startTime":3084.222,"endTime":3087.612,"body":"you'll meet every single day."},{"startTime":3088.152,"endTime":3088.842,"body":"Yes."},{"startTime":3090.942,"endTime":3092.722,"body":"That's chapter 34 in a nutshell."},{"startTime":3093.882,"endTime":3095.742,"body":". But, uh, don't change the method."},{"startTime":3095.862,"endTime":3099.972,"body":"Change the scale, what worked before."},{"startTime":3099.972,"endTime":3106.152,"body":"Experiments, simulations, metrics, time"},{"startTime":3099.972,"endTime":3106.152,"body":"in motion studies, all of the things, all"},{"startTime":3106.152,"endTime":3109.152,"body":"of those continuous improvement activities"},{"startTime":3106.152,"endTime":3109.152,"body":"that we talk about all the time."},{"startTime":3109.242,"endTime":3109.872,"body":"Go do it."},{"startTime":3110.202,"endTime":3111.582,"body":"Do it, and do it."},{"startTime":3112.092,"endTime":3114.4320000000002,"body":"We need Spencer Eastman to"},{"startTime":3112.092,"endTime":3114.4320000000002,"body":"come in and crack the whip."},{"startTime":3114.522,"endTime":3115.212,"body":"Go hire him."},{"startTime":3115.812,"endTime":3117.222,"body":"Yes, go hire Spencer."},{"startTime":3117.942,"endTime":3118.572,"body":"Yes."},{"startTime":3118.572,"endTime":3123.192,"body":"One thing I've noticed over and over"},{"startTime":3118.572,"endTime":3123.192,"body":"again, and I've been guilty of it also"},{"startTime":3124.122,"endTime":3130.902,"body":"and will be guilty of it in the future,"},{"startTime":3124.122,"endTime":3130.902,"body":"is what you just listed, was the thinking."},{"startTime":3131.677,"endTime":3138.417,"body":"and the way to discover the optimization,"},{"startTime":3131.677,"endTime":3138.417,"body":"what we typically do is the exact"},{"startTime":3138.417,"endTime":3142.107,"body":"optimization that we did at Project A."},{"startTime":3142.947,"endTime":3149.817,"body":"We're gonna take that tool and we're"},{"startTime":3142.947,"endTime":3149.817,"body":"gonna do that at Project B, but there's"},{"startTime":3150.137,"endTime":3155.007,"body":"different conditions at the other"},{"startTime":3150.137,"endTime":3155.007,"body":"between the projects, and so that"},{"startTime":3155.277,"endTime":3159.267,"body":"copy paste approach doesn't apply."},{"startTime":3162.267,"endTime":3165.297,"body":"The thinking is what is universal."},{"startTime":3165.327,"endTime":3171.457,"body":"We had done a 5s, the project"},{"startTime":3165.327,"endTime":3171.457,"body":"where my four guys, Doug, Al,"},{"startTime":3171.777,"endTime":3175.467,"body":"Noah, I'm sorry, I know it sucked"},{"startTime":3171.777,"endTime":3175.467,"body":"for y'all, but it was amazing."},{"startTime":3175.827,"endTime":3178.917,"body":"We're doing everything we're"},{"startTime":3175.827,"endTime":3178.917,"body":"doing just in time delivery."},{"startTime":3178.917,"endTime":3182.877,"body":"We're doing five ass, we're doing a"},{"startTime":3178.917,"endTime":3182.877,"body":"ton of prefab, which was standard."},{"startTime":3183.117,"endTime":3184.602,"body":"We rolled out iPads on the job."},{"startTime":3184.977,"endTime":3186.417,"body":"We used the Trimble."},{"startTime":3187.692,"endTime":3191.472,"body":"full last planner system, just full,"},{"startTime":3187.692,"endTime":3191.472,"body":"I shouldn't say full because people"},{"startTime":3191.472,"endTime":3196.062,"body":"will argue that  last planner, my"},{"startTime":3191.472,"endTime":3196.062,"body":"understanding, like we were doing all"},{"startTime":3196.062,"endTime":3199.332,"body":"of these things and it was their pretty"},{"startTime":3196.062,"endTime":3199.332,"body":"much their first exposure to all of it."},{"startTime":3201.762,"endTime":3204.282,"body":"And it was painful for them"},{"startTime":3201.762,"endTime":3204.282,"body":"cuz it, it was all brand new."},{"startTime":3206.422,"endTime":3211.6620000000003,"body":"One of the things we did was what our"},{"startTime":3206.422,"endTime":3211.6620000000003,"body":"deployment or application of 5s was"},{"startTime":3211.6620000000003,"endTime":3216.672,"body":"because we had a problem, all the gang"},{"startTime":3211.6620000000003,"endTime":3216.672,"body":"boxes and it was just the plumbing crew."},{"startTime":3219.282,"endTime":3223.872,"body":"Somebody was hoarding the tools"},{"startTime":3219.282,"endTime":3223.872,"body":"and so every box had its own set"},{"startTime":3223.902,"endTime":3228.522,"body":"of tools, but somebody would hoard"},{"startTime":3223.902,"endTime":3228.522,"body":"'em or take 'em downstairs and"},{"startTime":3228.522,"endTime":3230.022,"body":"never bring them back or whatever."},{"startTime":3230.382,"endTime":3233.382,"body":"And so I said, we're wasting too much"},{"startTime":3230.382,"endTime":3233.382,"body":"time going back and forth trying to"},{"startTime":3233.387,"endTime":3235.602,"body":"hunt down snap cutters and whatever."},{"startTime":3236.082,"endTime":3237.102,"body":"Here's what we're gonna do."},{"startTime":3237.342,"endTime":3239.832,"body":"We're gonna have these spec cuz"},{"startTime":3237.342,"endTime":3239.832,"body":"these are the tools that every"},{"startTime":3239.832,"endTime":3241.422,"body":"floor needs, every crew needs."},{"startTime":3241.9320000000002,"endTime":3244.362,"body":"We're gonna have a standard box of."},{"startTime":3245.232,"endTime":3251.262,"body":"X amount of X and et cetera, and we're"},{"startTime":3245.232,"endTime":3251.262,"body":"going to paint them a specific color."},{"startTime":3252.1620000000003,"endTime":3254.832,"body":"There was the green box and the"},{"startTime":3252.1620000000003,"endTime":3254.832,"body":"blue box and the yellow, like"},{"startTime":3254.832,"endTime":3256.302,"body":"all the tools were painted."},{"startTime":3256.542,"endTime":3262.902,"body":"So it was very easy to see who's hoarding"},{"startTime":3256.542,"endTime":3262.902,"body":"the tools and where do they belong."},{"startTime":3262.9320000000002,"endTime":3265.422,"body":"And so that minimized the up and"},{"startTime":3262.9320000000002,"endTime":3265.422,"body":"down like, well, the next prize"},{"startTime":3265.427,"endTime":3267.852,"body":"was a big project that was coming"},{"startTime":3265.427,"endTime":3267.852,"body":"up and they're like, Hey man,"},{"startTime":3267.852,"endTime":3268.902,"body":"what did y'all do over there?"},{"startTime":3268.902,"endTime":3272.862,"body":"Because we heard y'all didn't lose"},{"startTime":3268.902,"endTime":3272.862,"body":"$90,000 worth of tools, which was"},{"startTime":3272.862,"endTime":3276.582,"body":"like a chronic habit that we had"},{"startTime":3272.862,"endTime":3276.582,"body":"after a job was over, all the tools"},{"startTime":3276.582,"endTime":3278.472,"body":"were gone, and nobody stole 'em."},{"startTime":3278.477,"endTime":3280.332,"body":"Nobody used them, but they're gone."},{"startTime":3280.392,"endTime":3282.102,"body":"So there was a lot of benefits to it."},{"startTime":3282.102,"endTime":3282.552,"body":"And what'd you do?"},{"startTime":3282.552,"endTime":3283.452,"body":"I said, this is what we did."},{"startTime":3284.352,"endTime":3285.372,"body":"So what did they do?"},{"startTime":3285.462,"endTime":3291.402,"body":"They copied and pasted the toolboxes"},{"startTime":3285.462,"endTime":3291.402,"body":"that I was using and applied it"},{"startTime":3291.402,"endTime":3296.292,"body":"to a different job, but that job,"},{"startTime":3291.402,"endTime":3296.292,"body":"it wasn't cast iron, it was pvc,"},{"startTime":3298.1820000000002,"endTime":3301.722,"body":"and they had a very small plumbing"},{"startTime":3298.1820000000002,"endTime":3301.722,"body":"scope and mostly pipe fitting scope."},{"startTime":3301.722,"endTime":3304.002,"body":"So they didn't have the tools"},{"startTime":3301.722,"endTime":3304.002,"body":"they needed for the pipe fitters."},{"startTime":3304.992,"endTime":3308.4120000000003,"body":". And so it was the thinking, the"},{"startTime":3304.992,"endTime":3308.4120000000003,"body":"evaluation of the system that helped"},{"startTime":3308.4120000000003,"endTime":3310.102,"body":"us come up with that solution."},{"startTime":3310.992,"endTime":3313.842,"body":"But the easy thing to do was copy, paste."},{"startTime":3313.9320000000002,"endTime":3314.382,"body":"Yes."},{"startTime":3314.532,"endTime":3315.222,"body":"The tool."},{"startTime":3316.002,"endTime":3317.442,"body":"Long story, but that's what I meant."},{"startTime":3317.772,"endTime":3323.802,"body":"No, you're a hundred percent correct"},{"startTime":3317.772,"endTime":3323.802,"body":"because when you get to optimization,"},{"startTime":3324.732,"endTime":3328.122,"body":"it happens on a very local level."},{"startTime":3329.112,"endTime":3329.442,"body":"Yes."},{"startTime":3329.442,"endTime":3333.852,"body":"And it doesn't always apply because,"},{"startTime":3329.442,"endTime":3333.852,"body":"and the reason why, especially in"},{"startTime":3333.852,"endTime":3335.502,"body":"construction, there's a lot of mix."},{"startTime":3335.982,"endTime":3343.092,"body":"When I say mix, it's even if you're"},{"startTime":3335.982,"endTime":3343.092,"body":"doing highrise work, one highrise is way"},{"startTime":3343.092,"endTime":3345.222,"body":"different than another, just in scope."},{"startTime":3345.372,"endTime":3348.882,"body":"So you can't just say, whatever"},{"startTime":3345.372,"endTime":3348.882,"body":"happened here is gonna happen."},{"startTime":3348.882,"endTime":3349.422,"body":"Exactly."},{"startTime":3349.422,"endTime":3350.622,"body":"Over here, it's impossible."},{"startTime":3350.652,"endTime":3354.792,"body":"We've already proven that through at"},{"startTime":3350.652,"endTime":3354.792,"body":"least 12 hours of talking about it."},{"startTime":3355.692,"endTime":3355.782,"body":". Yeah."},{"startTime":3355.7870000000003,"endTime":3358.632,"body":"You have dependent events and you"},{"startTime":3355.7870000000003,"endTime":3358.632,"body":"have statistical fluctuations."},{"startTime":3359.142,"endTime":3365.712,"body":"So the mindset that we were talking about,"},{"startTime":3359.142,"endTime":3365.712,"body":"if you don't carry that forward, but if"},{"startTime":3365.712,"endTime":3371.562,"body":"you just try to copy and paste the methods"},{"startTime":3365.712,"endTime":3371.562,"body":"or the tactics or the strategy you Yeah."},{"startTime":3371.802,"endTime":3374.922,"body":"And, and in fact it won't even"},{"startTime":3371.802,"endTime":3374.922,"body":"help you, it might even hurt you."},{"startTime":3374.922,"endTime":3375.9120000000003,"body":"Sounded like that one."},{"startTime":3376.872,"endTime":3377.4120000000003,"body":"Oh, it hurt."},{"startTime":3377.417,"endTime":3377.872,"body":"Yeah."},{"startTime":3378.4320000000002,"endTime":3378.702,"body":"Yeah."},{"startTime":3378.702,"endTime":3384.312,"body":"It hurt like long term hurt because"},{"startTime":3378.702,"endTime":3384.312,"body":"the guys that were out there doing the"},{"startTime":3384.312,"endTime":3385.902,"body":"work was like, man, this is stupid."},{"startTime":3385.902,"endTime":3387.522,"body":"Jesse, you, that was a stupid idea."},{"startTime":3387.527,"endTime":3389.952,"body":"I'm like, no, that's not"},{"startTime":3387.527,"endTime":3389.952,"body":"what was supposed to happen."},{"startTime":3390.372,"endTime":3393.462,"body":"And so like, because of that"},{"startTime":3390.372,"endTime":3393.462,"body":"experience, they said, we ain't"},{"startTime":3393.462,"endTime":3394.752,"body":"doing any of that lean crap."},{"startTime":3394.752,"endTime":3395.382,"body":"It doesn't work."},{"startTime":3397.722,"endTime":3400.9320000000002,"body":"let's, yes, chapter 36 kinda lays it out."},{"startTime":3401.862,"endTime":3407.712,"body":"I have another book that has five steps"},{"startTime":3401.862,"endTime":3407.712,"body":"to introduce Theory of Constraints"},{"startTime":3407.712,"endTime":3410.622,"body":"Management System into an organization."},{"startTime":3410.622,"endTime":3415.722,"body":"What you're talking about, take this"},{"startTime":3410.622,"endTime":3415.722,"body":"mindset and introduce it into a system."},{"startTime":3416.472,"endTime":3417.222,"body":"Number one."},{"startTime":3418.242,"endTime":3420.252,"body":"Conduct theory of constraint education."},{"startTime":3420.642,"endTime":3421.762,"body":"That's the first thing thing you do."},{"startTime":3421.762,"endTime":3428.292,"body":"Ooh, you introduce this theory . We'll"},{"startTime":3421.762,"endTime":3428.292,"body":"talk about those universal principles."},{"startTime":3428.802,"endTime":3435.4320000000002,"body":"Then you also train people that when"},{"startTime":3428.802,"endTime":3435.4320000000002,"body":"we're talking about constraints, these"},{"startTime":3435.437,"endTime":3436.9320000000002,"body":"are the fundamental principles of it."},{"startTime":3436.9320000000002,"endTime":3442.332,"body":"So introducing this new concept, I'm"},{"startTime":3436.9320000000002,"endTime":3442.332,"body":"not just gonna give you a constraint"},{"startTime":3442.332,"endTime":3446.892,"body":"log, , I give you last planner system."},{"startTime":3447.072,"endTime":3450.312,"body":"I'm not just gonna give"},{"startTime":3447.072,"endTime":3450.312,"body":"you weekly work plan."},{"startTime":3450.312,"endTime":3451.632,"body":"I'm not gonna give you pole planning."},{"startTime":3451.632,"endTime":3455.472,"body":"I'm gonna be like, Hey, the"},{"startTime":3451.632,"endTime":3455.472,"body":"reason why we do this is to"},{"startTime":3455.472,"endTime":3457.812,"body":"find a problems, find Herbie."},{"startTime":3459.312,"endTime":3463.992,"body":"And when we find Herbie, what we're going"},{"startTime":3459.312,"endTime":3463.992,"body":"to do, we're not gonna blame Herbie."},{"startTime":3464.172,"endTime":3466.062,"body":"We're not gonna make Herbie work harder."},{"startTime":3466.332,"endTime":3470.442,"body":"We're not gonna send delay letters to"},{"startTime":3466.332,"endTime":3470.442,"body":"Herbie's, vice President of Operations,"},{"startTime":3471.552,"endTime":3475.332,"body":"We're not gonna have come"},{"startTime":3471.552,"endTime":3475.332,"body":"to Jesus meeting with Herby."},{"startTime":3476.052,"endTime":3479.592,"body":"We're gonna look in Herbie's backpack"},{"startTime":3476.052,"endTime":3479.592,"body":"and pull out the iron skillet."},{"startTime":3479.772,"endTime":3481.152,"body":"That's what we're gonna do first."},{"startTime":3481.812,"endTime":3484.902,"body":"So you have to teach people"},{"startTime":3481.812,"endTime":3484.902,"body":"that, cuz that's a mindset chip."},{"startTime":3484.902,"endTime":3485.202,"body":"Yes."},{"startTime":3485.202,"endTime":3487.132,"body":"Number one out of the gate."},{"startTime":3487.572,"endTime":3492.312,"body":"So all of a sudden learning and"},{"startTime":3487.572,"endTime":3492.312,"body":"development programs at your company"},{"startTime":3493.092,"endTime":3497.082,"body":"should be incredibly powerful if"},{"startTime":3493.092,"endTime":3497.082,"body":"they're off to the side, if they're"},{"startTime":3497.082,"endTime":3498.822,"body":"pain in the butt, change your mindset."},{"startTime":3499.002,"endTime":3507.012,"body":"Two, integrate theory of constraint"},{"startTime":3499.002,"endTime":3507.012,"body":"into existing management processes."},{"startTime":3507.102,"endTime":3512.202,"body":"This is a scary one because if we"},{"startTime":3507.102,"endTime":3512.202,"body":"have dashboards, if we have meetings,"},{"startTime":3512.232,"endTime":3517.002,"body":"if we have a normal cycle, the way"},{"startTime":3512.232,"endTime":3517.002,"body":"we evaluate construction projects,"},{"startTime":3517.242,"endTime":3518.952,"body":"typically you're a bunch of metrics."},{"startTime":3520.782,"endTime":3525.252,"body":"And if you're using Theory of Constraints,"},{"startTime":3520.782,"endTime":3525.252,"body":"those metrics are now challenged."},{"startTime":3525.257,"endTime":3528.642,"body":"The way we look at the schedule, the way"},{"startTime":3525.257,"endTime":3528.642,"body":"we look at the design, the way we look at."},{"startTime":3528.927,"endTime":3530.727,"body":"How people are interacting"},{"startTime":3528.927,"endTime":3530.727,"body":"with each other."},{"startTime":3530.727,"endTime":3534.237,"body":"The way we look at cleanliness on the"},{"startTime":3530.727,"endTime":3534.237,"body":"job site, everything's now on the table."},{"startTime":3534.507,"endTime":3538.857,"body":"So if you're gonna introduce theory of"},{"startTime":3534.507,"endTime":3538.857,"body":"constraints into your existing management"},{"startTime":3538.857,"endTime":3544.347,"body":"system, your existing management"},{"startTime":3538.857,"endTime":3544.347,"body":"system is now on the table for change."},{"startTime":3546.297,"endTime":3546.747,"body":"Oh yeah."},{"startTime":3547.347,"endTime":3548.967,"body":"Now all of a sudden it's okay."},{"startTime":3549.387,"endTime":3551.3070000000002,"body":"So number one, we gotta"},{"startTime":3549.387,"endTime":3551.3070000000002,"body":"teach people how to do it."},{"startTime":3551.517,"endTime":3553.347,"body":"Two, we gotta do it."},{"startTime":3554.277,"endTime":3554.877,"body":"Yes."},{"startTime":3555.177,"endTime":3557.727,"body":"Number three, financial"},{"startTime":3555.177,"endTime":3557.727,"body":"systems not immune."},{"startTime":3558.987,"endTime":3562.647,"body":"Your financial systems are also, so"},{"startTime":3558.987,"endTime":3562.647,"body":"if your operational systems, the way"},{"startTime":3562.647,"endTime":3568.107,"body":"we schedule work, the way we staff"},{"startTime":3562.647,"endTime":3568.107,"body":"the projects, the way we organize the"},{"startTime":3568.107,"endTime":3572.997,"body":"crane, the way we schedule the hoist,"},{"startTime":3568.107,"endTime":3572.997,"body":"right, that's incredibly important."},{"startTime":3573.387,"endTime":3578.157,"body":"But also how we look at how we"},{"startTime":3573.387,"endTime":3578.157,"body":"financially measure our profitability,"},{"startTime":3578.367,"endTime":3581.3070000000002,"body":"our throughput, and our operating expense."},{"startTime":3582.237,"endTime":3583.437,"body":"Those are now on the table."},{"startTime":3583.497,"endTime":3584.637,"body":"And this is from Dr."},{"startTime":3584.637,"endTime":3585.507,"body":"Golder three."},{"startTime":3587.457,"endTime":3590.757,"body":"complete theory of constraint"},{"startTime":3587.457,"endTime":3590.757,"body":"projects other than major changes"},{"startTime":3590.757,"endTime":3592.527,"body":"to logistics infrastructure."},{"startTime":3592.527,"endTime":3597.747,"body":"That means now all of a sudden, your"},{"startTime":3592.527,"endTime":3597.747,"body":"core processes now have to follow"},{"startTime":3597.747,"endTime":3600.027,"body":"this method of continuous improvement."},{"startTime":3600.957,"endTime":3606.717,"body":"The way we staff projects, it's"},{"startTime":3600.957,"endTime":3606.717,"body":"not about judgment anymore."},{"startTime":3606.777,"endTime":3612.687,"body":"It's a system , the way we make"},{"startTime":3606.777,"endTime":3612.687,"body":"decisions on pursuing clients."},{"startTime":3613.707,"endTime":3615.987,"body":"It's not a judgment call anymore."},{"startTime":3616.227,"endTime":3621.5370000000003,"body":"It's now a part of a system, is"},{"startTime":3616.227,"endTime":3621.5370000000003,"body":"these are now challenging fundamental"},{"startTime":3621.747,"endTime":3623.397,"body":"processes in our organization."},{"startTime":3623.617,"endTime":3629.487,"body":"Yeah, so once you challenge financial,"},{"startTime":3623.617,"endTime":3629.487,"body":"now we challenge the way we get work."},{"startTime":3631.077,"endTime":3637.497,"body":"The fifth step is to establish theory"},{"startTime":3631.077,"endTime":3637.497,"body":"of constraints into logistics with drum"},{"startTime":3637.502,"endTime":3640.2870000000003,"body":"buffer, rope flight chain management."},{"startTime":3641.142,"endTime":3644.772,"body":". So supply chain management in"},{"startTime":3641.142,"endTime":3644.772,"body":"construction is, for me would"},{"startTime":3644.772,"endTime":3647.592,"body":"be us plus trades, plus design."},{"startTime":3648.132,"endTime":3652.692,"body":"Design for me is our capability,"},{"startTime":3648.132,"endTime":3652.692,"body":"the capability for me to get"},{"startTime":3652.692,"endTime":3654.882,"body":"a permit so I can execute."},{"startTime":3655.452,"endTime":3660.732,"body":"Now, I'm not managing an architect, but"},{"startTime":3655.452,"endTime":3660.732,"body":"I'm just saying, I'm giving them feedback."},{"startTime":3660.737,"endTime":3662.382,"body":"Hey, this process is happening."},{"startTime":3662.952,"endTime":3664.962,"body":"You're not an expert in scheduling."},{"startTime":3664.962,"endTime":3665.862,"body":"That's what I do."},{"startTime":3666.042,"endTime":3667.722,"body":"You're an expert in designing."},{"startTime":3668.082,"endTime":3670.002,"body":"So now there's a give take situation."},{"startTime":3670.002,"endTime":3671.652,"body":"So now there's this open communication."},{"startTime":3671.652,"endTime":3675.582,"body":"So it's like we're gonna change the"},{"startTime":3671.652,"endTime":3675.582,"body":"way we execute the design process."},{"startTime":3676.332,"endTime":3682.122,"body":"So now our sphere of influence"},{"startTime":3676.332,"endTime":3682.122,"body":"or Right, it's gotta grow."},{"startTime":3682.572,"endTime":3683.202,"body":"Yes."},{"startTime":3683.592,"endTime":3687.672,"body":"So now we've changed everything within our"},{"startTime":3683.592,"endTime":3687.672,"body":"own company, within our own organization."},{"startTime":3687.672,"endTime":3693.312,"body":"Now we have to get outboard  and start"},{"startTime":3687.672,"endTime":3693.312,"body":"to mess around with supply chain."},{"startTime":3693.372,"endTime":3697.632,"body":"So supply chain, now we're getting"},{"startTime":3693.372,"endTime":3697.632,"body":"vendors involved, and then all of"},{"startTime":3697.632,"endTime":3699.942,"body":"a sudden we have to get our owner."},{"startTime":3700.542,"endTime":3704.712,"body":", the people who we work for, they"},{"startTime":3700.542,"endTime":3704.712,"body":"need to change their behavior."},{"startTime":3704.712,"endTime":3705.672,"body":"That's scary."},{"startTime":3706.002,"endTime":3706.962,"body":"What do you think about that?"},{"startTime":3707.202,"endTime":3707.922,"body":"So that's Dr."},{"startTime":3708.112,"endTime":3712.242,"body":"Gold's advice of how to get"},{"startTime":3708.112,"endTime":3712.242,"body":"started with theory of constraints."},{"startTime":3712.602,"endTime":3715.782,"body":"This isn't my advice, I'm just reading"},{"startTime":3712.602,"endTime":3715.782,"body":"a chapter out of a book, right?"},{"startTime":3716.142,"endTime":3718.452,"body":"But , what do you think about that?"},{"startTime":3718.452,"endTime":3722.6820000000002,"body":"So one is, I've seen this cycle"},{"startTime":3718.452,"endTime":3722.6820000000002,"body":"so many times with teams, with"},{"startTime":3722.802,"endTime":3730.092,"body":"companies, with business units, or"},{"startTime":3722.802,"endTime":3730.092,"body":"they have a system they may not like."},{"startTime":3730.122,"endTime":3733.632,"body":"They may not completely understand"},{"startTime":3730.122,"endTime":3733.632,"body":"it, but the system is delivering the"},{"startTime":3733.632,"endTime":3735.072,"body":"outcomes that they've been seeking."},{"startTime":3737.052,"endTime":3741.822,"body":"And then they say, okay, that scale,"},{"startTime":3737.052,"endTime":3741.822,"body":"that's expand our revenue target goes up."},{"startTime":3742.722,"endTime":3745.572,"body":"Or let's just say they're disciplined"},{"startTime":3742.722,"endTime":3745.572,"body":"and they say, you know what?"},{"startTime":3745.572,"endTime":3746.742,"body":"We did good this year."},{"startTime":3746.772,"endTime":3752.052,"body":"Let's do it again next year before"},{"startTime":3746.772,"endTime":3752.052,"body":"we reach or overextend ourselves."},{"startTime":3752.832,"endTime":3756.4320000000002,"body":"And then that big, sexy high"},{"startTime":3752.832,"endTime":3756.4320000000002,"body":"profile project comes along."},{"startTime":3756.702,"endTime":3758.802,"body":"It's going to take them"},{"startTime":3756.702,"endTime":3758.802,"body":"way beyond the goal."},{"startTime":3760.017,"endTime":3764.457,"body":", they're target, they're revenue"},{"startTime":3760.017,"endTime":3764.457,"body":"target, but man, it's a big sexy one."},{"startTime":3764.457,"endTime":3767.907,"body":"Their name's gonna be on the tower crane,"},{"startTime":3764.457,"endTime":3767.907,"body":"and everybody's gonna see it all over"},{"startTime":3767.907,"endTime":3770.217,"body":"the city, and it's gonna be in the paper."},{"startTime":3770.217,"endTime":3772.827,"body":"Like all the stuff"},{"startTime":3770.217,"endTime":3772.827,"body":"governor's gonna be there."},{"startTime":3772.832,"endTime":3773.517,"body":"Yeah, all that."},{"startTime":3774.087,"endTime":3779.247,"body":"The president might come by, the president"},{"startTime":3774.087,"endTime":3779.247,"body":"may come by, so they go take that job."},{"startTime":3780.657,"endTime":3784.347,"body":"And now they're, they've, not only did"},{"startTime":3780.657,"endTime":3784.347,"body":"they go past their goal, which everybody"},{"startTime":3784.347,"endTime":3786.687,"body":"say, yay, fireman arsonist syndrome."},{"startTime":3786.687,"endTime":3787.137,"body":"Yay."},{"startTime":3787.167,"endTime":3788.967,"body":"You surpassed the goal."},{"startTime":3790.707,"endTime":3798.957,"body":"But their system is not designed to"},{"startTime":3790.707,"endTime":3798.957,"body":"execute a 30%  extension of a goal."},{"startTime":3798.957,"endTime":3801.687,"body":"That was a stretch goal to begin with."},{"startTime":3802.947,"endTime":3806.637,"body":"So now their resources"},{"startTime":3802.947,"endTime":3806.637,"body":"are extremely stretched."},{"startTime":3807.507,"endTime":3809.547,"body":"They gotta bring a bunch of people in."},{"startTime":3809.607,"endTime":3813.507,"body":"New people that don't understand"},{"startTime":3809.607,"endTime":3813.507,"body":"the system, they haven't"},{"startTime":3813.987,"endTime":3816.327,"body":"codified their current system."},{"startTime":3817.107,"endTime":3822.777,"body":". So now they got all kinds of new things"},{"startTime":3817.107,"endTime":3822.777,"body":"that they're, that's going to screw it up."},{"startTime":3822.927,"endTime":3823.227,"body":"Yeah."},{"startTime":3823.857,"endTime":3825.0570000000002,"body":"They're gonna underperform."},{"startTime":3825.177,"endTime":3829.317,"body":"The client's gonna be pissed and they're"},{"startTime":3825.177,"endTime":3829.317,"body":"gonna be back in the pooper again."},{"startTime":3829.857,"endTime":3831.627,"body":"And that's a cycle that happens."},{"startTime":3831.627,"endTime":3832.977,"body":"Oh, they do good."},{"startTime":3832.977,"endTime":3835.677,"body":"They start building their"},{"startTime":3832.977,"endTime":3835.677,"body":"presence in, in the market."},{"startTime":3836.157,"endTime":3838.5570000000002,"body":"Take on more than they are prepared for."},{"startTime":3838.5570000000002,"endTime":3839.517,"body":"And then back again."},{"startTime":3839.607,"endTime":3841.257,"body":"And oh, and ooh, what's going on?"},{"startTime":3841.317,"endTime":3842.967,"body":"You really don't"},{"startTime":3841.317,"endTime":3842.967,"body":"understand your system yet,"},{"startTime":3844.347,"endTime":3846.177,"body":"You can't bring people in."},{"startTime":3847.437,"endTime":3850.987,"body":"You can't scale without the teaching."},{"startTime":3850.992,"endTime":3851.097,"body":"Right."},{"startTime":3851.102,"endTime":3854.907,"body":"You talked about the teaching piece and"},{"startTime":3851.102,"endTime":3854.907,"body":"helping people understand the thinking."},{"startTime":3854.967,"endTime":3857.0370000000003,"body":"I'll go as far as to say the culture."},{"startTime":3857.0370000000003,"endTime":3859.827,"body":"What is the culture and how do you"},{"startTime":3857.0370000000003,"endTime":3859.827,"body":"integrate people into that culture?"},{"startTime":3860.217,"endTime":3861.687,"body":"Everything is on the table."},{"startTime":3862.467,"endTime":3867.327,"body":"If you're not prepared, if you don't"},{"startTime":3862.467,"endTime":3867.327,"body":"understand it, you're gonna be in trouble."},{"startTime":3867.357,"endTime":3868.617,"body":"We're gonna be in trouble."},{"startTime":3868.647,"endTime":3870.117,"body":"I forgot what my other point was."},{"startTime":3870.147,"endTime":3871.737,"body":"Let's just wrap up the book."},{"startTime":3872.547,"endTime":3875.007,"body":"Stacey is now in charge of the expeditors."},{"startTime":3876.237,"endTime":3880.797,"body":"Of all the, and all Unico,"},{"startTime":3876.237,"endTime":3880.797,"body":"she modifies the tag system."},{"startTime":3881.067,"endTime":3882.687,"body":"So don't do a green tag, red tag."},{"startTime":3883.167,"endTime":3885.897,"body":"She's okay, find bottleneck,"},{"startTime":3883.167,"endTime":3885.897,"body":"blah blah, blah, do this thing."},{"startTime":3886.647,"endTime":3889.497,"body":"And do they have that 10 x order?"},{"startTime":3889.497,"endTime":3892.497,"body":"They find new clients in"},{"startTime":3889.497,"endTime":3892.497,"body":"Europe, this is chapter 38."},{"startTime":3892.502,"endTime":3895.407,"body":"Now through the power of theory"},{"startTime":3892.502,"endTime":3895.407,"body":"of constraints, they've now"},{"startTime":3895.467,"endTime":3896.877,"body":"increased their capacity."},{"startTime":3898.077,"endTime":3900.897,"body":"So they were like, okay,"},{"startTime":3898.077,"endTime":3900.897,"body":"we can make better deals."},{"startTime":3900.897,"endTime":3904.527,"body":"And now we're going global with"},{"startTime":3900.897,"endTime":3904.527,"body":"this unicos going global with this."},{"startTime":3904.532,"endTime":3910.647,"body":"So they're growing their company and uh,"},{"startTime":3904.532,"endTime":3910.647,"body":"Alex does a little bit of retrospective."},{"startTime":3911.277,"endTime":3914.877,"body":"And then remember the fifth"},{"startTime":3911.277,"endTime":3914.877,"body":"step is like you have to start"},{"startTime":3915.117,"endTime":3916.887,"body":"to integrate your supply chain."},{"startTime":3917.637,"endTime":3918.297,"body":"Yes."},{"startTime":3918.302,"endTime":3921.567,"body":"Like now all of a sudden you"},{"startTime":3918.302,"endTime":3921.567,"body":"can't just do optimization with"},{"startTime":3921.572,"endTime":3922.947,"body":"your, within your own company."},{"startTime":3922.947,"endTime":3924.717,"body":"Now you have to spread your wings."},{"startTime":3924.987,"endTime":3928.227,"body":"And I really like what"},{"startTime":3924.987,"endTime":3928.227,"body":"Toyota did they have TSS C?"},{"startTime":3928.647,"endTime":3929.007,"body":"Yes."},{"startTime":3929.012,"endTime":3931.527,"body":"Where they train their vendors."},{"startTime":3933.927,"endTime":3934.927,"body":"I don't know if it's free."},{"startTime":3936.132,"endTime":3940.092,"body":"Probably is to the vendor, maybe"},{"startTime":3936.132,"endTime":3940.092,"body":"not, but they train their vendors"},{"startTime":3940.092,"endTime":3946.9320000000002,"body":"on, Hey, we're, we do big work in the"},{"startTime":3940.092,"endTime":3946.9320000000002,"body":"automotive and, uh, industrial world."},{"startTime":3947.502,"endTime":3948.1620000000003,"body":"Toyota."},{"startTime":3948.552,"endTime":3951.312,"body":"We're training you on how"},{"startTime":3948.552,"endTime":3951.312,"body":"to do business with us."},{"startTime":3951.312,"endTime":3955.6620000000003,"body":"We're gonna teach you how to do it and not"},{"startTime":3951.312,"endTime":3955.6620000000003,"body":"only teach you how to do business with us,"},{"startTime":3955.782,"endTime":3959.172,"body":"but teach you our optimization techniques."},{"startTime":3959.177,"endTime":3959.332,"body":"Yep."},{"startTime":3959.532,"endTime":3959.712,"body":"Yep."},{"startTime":3959.712,"endTime":3964.392,"body":"So that it'll, it, it will"},{"startTime":3959.712,"endTime":3964.392,"body":"infiltrate into your organization"},{"startTime":3964.397,"endTime":3965.952,"body":"and it'll have dual benefit."},{"startTime":3966.522,"endTime":3966.762,"body":"Yes."},{"startTime":3966.767,"endTime":3972.882,"body":"It'll help us because you'll be super"},{"startTime":3966.767,"endTime":3972.882,"body":"reliable on our supply chain, cuz we have"},{"startTime":3972.882,"endTime":3979.407,"body":"this wacky production system at Toyota,"},{"startTime":3972.882,"endTime":3979.407,"body":"but also it elevates Johnson Controls."},{"startTime":3980.322,"endTime":3984.582,"body":"Just as an example, Johnson Controls"},{"startTime":3980.322,"endTime":3984.582,"body":"makes all kinds of components for"},{"startTime":3984.822,"endTime":3989.862,"body":"all kinds of automotive industry, but"},{"startTime":3984.822,"endTime":3989.862,"body":"really they really took off when they"},{"startTime":3989.952,"endTime":3992.372,"body":"got in, introduced to the Toyota."},{"startTime":3993.147,"endTime":3997.197,"body":"Production system, but Johnson"},{"startTime":3993.147,"endTime":3997.197,"body":"Controls is, uh, they do work with us."},{"startTime":3997.922,"endTime":3998.0370000000003,"body":". Yeah."},{"startTime":3998.487,"endTime":3999.957,"body":"So I get to see the benefit."},{"startTime":3999.957,"endTime":4002.747,"body":"They do all kinds of controls"},{"startTime":3999.957,"endTime":4002.747,"body":"for a lot of our, the companies"},{"startTime":4002.747,"endTime":4005.747,"body":"we work for, and they're,"},{"startTime":4002.747,"endTime":4005.747,"body":"sometimes they're a trade partner."},{"startTime":4006.2870000000003,"endTime":4007.547,"body":"We hire them direct."},{"startTime":4007.547,"endTime":4013.397,"body":"So we now they're, how does this, that"},{"startTime":4007.547,"endTime":4013.397,"body":"fifth step get into the supply chain?"},{"startTime":4013.397,"endTime":4015.017,"body":"It ripples out so far."},{"startTime":4015.137,"endTime":4020.777,"body":"All of a sudden, these control contractors"},{"startTime":4015.137,"endTime":4020.777,"body":"that do work with automotive industries,"},{"startTime":4021.107,"endTime":4027.587,"body":"these are sensors and devices that"},{"startTime":4021.107,"endTime":4027.587,"body":"also get installed in buildings, , and"},{"startTime":4027.592,"endTime":4031.547,"body":"now this system, this ecosystem"},{"startTime":4027.592,"endTime":4031.547,"body":"of continuous improvement has now"},{"startTime":4031.547,"endTime":4033.477,"body":"infiltrated the construction ministry."},{"startTime":4033.477,"endTime":4034.247,"body":"It's really cool."},{"startTime":4034.577,"endTime":4034.847,"body":"Yeah."},{"startTime":4034.967,"endTime":4036.767,"body":"That's chapter 37."},{"startTime":4036.767,"endTime":4042.2870000000003,"body":"You gotta go beyond, and it doesn't"},{"startTime":4036.767,"endTime":4042.2870000000003,"body":"matter if it's a competitive advantage"},{"startTime":4042.2870000000003,"endTime":4048.197,"body":"or you start to think about things like a"},{"startTime":4042.2870000000003,"endTime":4048.197,"body":"physicist, and that's Jonah, or that's Dr."},{"startTime":4048.197,"endTime":4049.847,"body":"Gold at the heart of things."},{"startTime":4049.907,"endTime":4052.277,"body":"His formal training is in physics."},{"startTime":4052.607,"endTime":4056.627,"body":"He's a doctor of physics and"},{"startTime":4052.607,"endTime":4056.627,"body":"think about complex systems."},{"startTime":4056.627,"endTime":4060.827,"body":"The most complex system in"},{"startTime":4056.627,"endTime":4060.827,"body":"the universe is the universe."},{"startTime":4062.077,"endTime":4062.497,"body":"Yes."},{"startTime":4062.502,"endTime":4064.097,"body":"And who studies the universe?"},{"startTime":4064.102,"endTime":4065.087,"body":"Those are physicists."},{"startTime":4065.177,"endTime":4065.867,"body":"So it's really cool."},{"startTime":4065.867,"endTime":4067.247,"body":"I'll try to loop it back."},{"startTime":4069.527,"endTime":4073.7870000000003,"body":", you can continuously lower your pricing"},{"startTime":4069.527,"endTime":4073.7870000000003,"body":"and become a competitive advantage"},{"startTime":4073.7870000000003,"endTime":4075.467,"body":"and you can win work that way."},{"startTime":4075.947,"endTime":4080.567,"body":"We can win work with, we'll shorten"},{"startTime":4075.947,"endTime":4080.567,"body":"our schedule and we'll have an"},{"startTime":4080.567,"endTime":4084.2870000000003,"body":"advantage with pricing and then we'll"},{"startTime":4080.567,"endTime":4084.2870000000003,"body":"just beat everybody down to that."},{"startTime":4084.827,"endTime":4085.067,"body":"Yep."},{"startTime":4085.367,"endTime":4086.687,"body":"That's one way to do it."},{"startTime":4088.337,"endTime":4094.217,"body":"The opposite way is let's do this"},{"startTime":4088.337,"endTime":4094.217,"body":"continuous improvement method and"},{"startTime":4094.217,"endTime":4099.047,"body":"not only limit, don't limit the"},{"startTime":4094.217,"endTime":4099.047,"body":"continuous improvement within the walls"},{"startTime":4099.047,"endTime":4105.647,"body":"of our organization, but outside of"},{"startTime":4099.047,"endTime":4105.647,"body":"our industry, outside of our right."},{"startTime":4105.706999999999,"endTime":4105.827,"body":"Yep."},{"startTime":4105.827,"endTime":4110.177,"body":"Think about Toyota like they now"},{"startTime":4105.827,"endTime":4110.177,"body":"influence us in construction."},{"startTime":4110.977,"endTime":4120.137,"body":"Yes, so much where we devised a production"},{"startTime":4110.977,"endTime":4120.137,"body":"system called the Last Planner, and"},{"startTime":4120.197,"endTime":4125.267,"body":"that's now helping us become more"},{"startTime":4120.197,"endTime":4125.267,"body":"optim optimized in our production."},{"startTime":4125.327,"endTime":4129.527,"body":"It's just the way we plan work,"},{"startTime":4125.327,"endTime":4129.527,"body":"and I don't think we stop there,"},{"startTime":4129.977,"endTime":4135.197,"body":"but that's really Chapter 39,"},{"startTime":4129.977,"endTime":4135.197,"body":"almost the end of the book."},{"startTime":4135.947,"endTime":4140.147,"body":"There's new problems at the"},{"startTime":4135.947,"endTime":4140.147,"body":"plan, there's new bottlenecks."},{"startTime":4140.537,"endTime":4149.597,"body":"And then at home, Julie, Alex's wife,"},{"startTime":4140.537,"endTime":4149.597,"body":"remember how his children helped him"},{"startTime":4149.956999999999,"endTime":4152.537,"body":"figure out this drum buffer rope."},{"startTime":4153.1669999999995,"endTime":4156.617,"body":"Julie, who is a, studies."},{"startTime":4156.617,"endTime":4157.637,"body":"Socrates."},{"startTime":4158.177,"endTime":4158.867,"body":"Yes."},{"startTime":4158.872,"endTime":4160.127,"body":"The Socratic method."},{"startTime":4160.347,"endTime":4161.387,"body":"The scientific method."},{"startTime":4161.387,"endTime":4164.967,"body":"So if then, yep."},{"startTime":4165.507,"endTime":4165.927,"body":". Yep."},{"startTime":4166.037,"endTime":4168.107,"body":"If you have, if then deduction."},{"startTime":4168.497,"endTime":4169.067,"body":"She explains."},{"startTime":4170.407,"endTime":4176.897,"body":"Consider the scenarios that can arise"},{"startTime":4170.407,"endTime":4176.897,"body":"and how to prepare for all the effects."},{"startTime":4177.0470000000005,"endTime":4179.147,"body":"So if this happens, then this happens."},{"startTime":4179.147,"endTime":4180.257,"body":"If this happens, then that's it."},{"startTime":4180.827,"endTime":4186.437,"body":"So you do this method of evaluation and"},{"startTime":4180.827,"endTime":4186.437,"body":"all of a sudden now at the divisional"},{"startTime":4186.437,"endTime":4189.017,"body":"level, they don't use metrics anymore."},{"startTime":4189.017,"endTime":4191.267,"body":"They use these methods of evaluation."},{"startTime":4191.2970000000005,"endTime":4195.497,"body":"And all of a sudden now it's,"},{"startTime":4191.2970000000005,"endTime":4195.497,"body":"Hey, let's apply this cycle time"},{"startTime":4195.527,"endTime":4197.087,"body":"not only to the production side."},{"startTime":4197.237,"endTime":4199.577,"body":"Let's start to trim inventory in sales."},{"startTime":4200.267,"endTime":4203.507,"body":"Let's start to engineer"},{"startTime":4200.267,"endTime":4203.507,"body":"sales on a big scale."},{"startTime":4203.867,"endTime":4208.727,"body":"And instead of fulfilling customer orders"},{"startTime":4203.867,"endTime":4208.727,"body":"on a four week cycle, let's do two."},{"startTime":4208.787,"endTime":4210.647,"body":"What kind of sales can"},{"startTime":4208.787,"endTime":4210.647,"body":"we generate on that?"},{"startTime":4210.647,"endTime":4212.507,"body":"And obviously it'll scale up from there."},{"startTime":4212.567,"endTime":4217.127,"body":"And like now all of a sudden"},{"startTime":4212.567,"endTime":4217.127,"body":"their confident level is increased"},{"startTime":4217.132,"endTime":4219.197,"body":"as in the same, same realm."},{"startTime":4219.707,"endTime":4222.377,"body":"So it's, Hey, we can cut our"},{"startTime":4219.707,"endTime":4222.377,"body":"inventory and we can cut our lead"},{"startTime":4222.377,"endTime":4225.257,"body":"times in half, but also we got this."},{"startTime":4225.707,"endTime":4228.107,"body":"Yeah, no problems."},{"startTime":4228.167,"endTime":4229.037,"body":"Piece of cake."},{"startTime":4229.217,"endTime":4232.577,"body":"So chapter 40, I just want"},{"startTime":4229.217,"endTime":4232.577,"body":"to put a, just hammer it."},{"startTime":4233.177,"endTime":4237.497,"body":"This is the end of the book"},{"startTime":4233.177,"endTime":4237.497,"body":"and Alex and Lou, man, they're"},{"startTime":4237.502,"endTime":4238.847,"body":"sitting in that corporate office."},{"startTime":4238.847,"endTime":4242.867,"body":"Like I, I imagine Alex has got the"},{"startTime":4238.847,"endTime":4242.867,"body":"corner office and the high rise,"},{"startTime":4242.872,"endTime":4244.757,"body":"like he's got his feet up chilling."},{"startTime":4244.997,"endTime":4246.257,"body":"Yeah, yeah."},{"startTime":4246.257,"endTime":4249.197,"body":"He's got the, yeah, he's"},{"startTime":4246.257,"endTime":4249.197,"body":"got the big wig job now."},{"startTime":4249.827,"endTime":4255.827,"body":"And Lou the cfo, he is probably got a"},{"startTime":4249.827,"endTime":4255.827,"body":"pint stripe suit on pint stripe suit."},{"startTime":4255.832,"endTime":4257.687,"body":"Talking to JP Morgan."},{"startTime":4258.407,"endTime":4258.947,"body":"Oh, yeah."},{"startTime":4259.007,"endTime":4259.607,"body":"Himself."},{"startTime":4259.612,"endTime":4263.357,"body":"I don't know if he probably wasn't"},{"startTime":4259.612,"endTime":4263.357,"body":"around in the eighties, but definitely,"},{"startTime":4263.447,"endTime":4265.487,"body":"definitely some Wall Street analyst."},{"startTime":4265.907,"endTime":4268.997,"body":"And they basically, they come down"},{"startTime":4265.907,"endTime":4268.997,"body":"to this, they're like, all right,"},{"startTime":4269.057,"endTime":4272.537,"body":"what are we gonna, what are we, if we"},{"startTime":4269.057,"endTime":4272.537,"body":"could summarize this, what do we do?"},{"startTime":4272.542,"endTime":4277.397,"body":"So they, they put three points and"},{"startTime":4272.542,"endTime":4277.397,"body":"they ponder these three questions."},{"startTime":4277.397,"endTime":4280.367,"body":"The first question is, what to change?"},{"startTime":4284.132,"endTime":4287.432,"body":"And the second question"},{"startTime":4284.132,"endTime":4287.432,"body":"is what to change to?"},{"startTime":4289.1720000000005,"endTime":4293.612,"body":"And the third question is"},{"startTime":4289.1720000000005,"endTime":4293.612,"body":"how to cause the change."},{"startTime":4294.4220000000005,"endTime":4295.232,"body":"Yes."},{"startTime":4296.372,"endTime":4302.552,"body":"And as the fundamental theory of"},{"startTime":4296.372,"endTime":4302.552,"body":"constraint is, decide what to change"},{"startTime":4302.552,"endTime":4307.682,"body":"to and then what resources are we"},{"startTime":4302.552,"endTime":4307.682,"body":"gonna apply to cause the change."},{"startTime":4308.072,"endTime":4310.112,"body":"And that is the theory of constraints."},{"startTime":4310.862,"endTime":4315.002,"body":"And he realizes at the end of the"},{"startTime":4310.862,"endTime":4315.002,"body":"last few paragraphs of the book,"},{"startTime":4316.322,"endTime":4318.302,"body":"he can't keep running back to Jonah"},{"startTime":4320.192,"endTime":4320.492,"body":"Yep."},{"startTime":4320.522,"endTime":4325.892,"body":"And all of a sudden Alex"},{"startTime":4320.522,"endTime":4325.892,"body":"realizes he must become Jonah."},{"startTime":4326.632,"endTime":4328.682,"body":"Oh, I think that's great."},{"startTime":4328.682,"endTime":4334.202,"body":"I think it's, it blows my mind that"},{"startTime":4328.682,"endTime":4334.202,"body":"when you're in a leadership position,"},{"startTime":4334.322,"endTime":4339.032,"body":"if you're still relying on third party"},{"startTime":4334.322,"endTime":4339.032,"body":"people, and definitely we need third"},{"startTime":4339.032,"endTime":4340.652,"body":"parties to get us outta sticky spots."},{"startTime":4341.167,"endTime":4345.887,"body":"But we gotta start to master the"},{"startTime":4341.167,"endTime":4345.887,"body":"art of being complex situations."},{"startTime":4346.867,"endTime":4353.147,"body":"Confronting our fear, confronting"},{"startTime":4346.867,"endTime":4353.147,"body":"new problems, confronting, being"},{"startTime":4353.147,"endTime":4357.347,"body":"brave, being courageous, being"},{"startTime":4353.147,"endTime":4357.347,"body":"assertive, being masculine."},{"startTime":4358.457,"endTime":4359.897,"body":"We have to do these things."},{"startTime":4359.897,"endTime":4361.307,"body":"These are things we have to do."},{"startTime":4362.087,"endTime":4365.717,"body":"Yes, we have to do these things"},{"startTime":4362.087,"endTime":4365.717,"body":"though, . And if you're a true"},{"startTime":4365.717,"endTime":4367.247,"body":"leader, you will do those things."},{"startTime":4367.252,"endTime":4367.427,"body":"Yeah."},{"startTime":4367.997,"endTime":4368.657,"body":"What do you think about that?"},{"startTime":4369.377,"endTime":4369.977,"body":"That's the boom."},{"startTime":4369.982,"endTime":4370.757,"body":"That's the goal."},{"startTime":4371.147,"endTime":4371.807,"body":"That's the goal."},{"startTime":4371.812,"endTime":4375.257,"body":"Baby just dropped off."},{"startTime":4376.277,"endTime":4376.787,"body":"four hours."},{"startTime":4376.787,"endTime":4380.177,"body":"Yeah, no, I got, I'm running."},{"startTime":4380.687,"endTime":4386.147,"body":"My brain is low on calories cuz I've"},{"startTime":4380.687,"endTime":4386.147,"body":"bumped, doubled down on my training."},{"startTime":4386.147,"endTime":4389.227,"body":"Got a five mile run in"},{"startTime":4386.147,"endTime":4389.227,"body":"yesterday, three mile in today."},{"startTime":4389.727,"endTime":4393.827,"body":"And I have been disciplined about"},{"startTime":4389.727,"endTime":4393.827,"body":"eating my prepped meals Only."},{"startTime":4393.977,"endTime":4394.367,"body":"No snacks."},{"startTime":4395.387,"endTime":4395.927,"body":"What's that?"},{"startTime":4396.197,"endTime":4397.157,"body":"No snacks."},{"startTime":4397.397,"endTime":4397.847,"body":"Yes."},{"startTime":4397.847,"endTime":4399.917,"body":"Snacks, broccoli and carrots."},{"startTime":4399.917,"endTime":4399.947,"body":"Oh."},{"startTime":4401.147,"endTime":4405.527,"body":"because I like crunchy and"},{"startTime":4401.147,"endTime":4405.527,"body":"I'm like, I'll do that."},{"startTime":4405.527,"endTime":4407.537,"body":"And that's not getting, that's"},{"startTime":4405.527,"endTime":4407.537,"body":"not leading you to the goal."},{"startTime":4407.537,"endTime":4411.137,"body":"Yeah, like that, that Hershey"},{"startTime":4407.537,"endTime":4411.137,"body":"bar or the number, yeah, the"},{"startTime":4411.142,"endTime":4412.5470000000005,"body":"chips, the pork rice chips."},{"startTime":4412.5470000000005,"endTime":4414.107,"body":"That, that, that's not helping."},{"startTime":4414.107,"endTime":4417.287,"body":"So anyways, as you were talking,"},{"startTime":4414.107,"endTime":4417.287,"body":"you reminded me of my two points"},{"startTime":4417.437,"endTime":4420.917,"body":"that I forgot about earlier, but"},{"startTime":4417.437,"endTime":4420.917,"body":"are totally relevant to this."},{"startTime":4420.917,"endTime":4423.767,"body":"We're talking about the courage and"},{"startTime":4420.917,"endTime":4423.767,"body":"getting out there and changing one of"},{"startTime":4423.767,"endTime":4426.317,"body":"'em as it goes to client selection."},{"startTime":4426.347,"endTime":4430.217,"body":"I gave that scenario, that wheel"},{"startTime":4426.347,"endTime":4430.217,"body":"of death that companies like to do."},{"startTime":4430.307,"endTime":4435.197,"body":"And I've asked this of leaders before"},{"startTime":4430.307,"endTime":4435.197,"body":"and , you can guess what the answer is."},{"startTime":4436.007,"endTime":4441.587,"body":"Are we going to pick a client"},{"startTime":4436.007,"endTime":4441.587,"body":"that drives our culture or that"},{"startTime":4441.947,"endTime":4445.757,"body":"forces a culture contrary to the"},{"startTime":4441.947,"endTime":4445.757,"body":"culture we're working to achieve?"},{"startTime":4447.227,"endTime":4453.107,"body":"And because right now the hot"},{"startTime":4447.227,"endTime":4453.107,"body":"word is culture, but when it comes"},{"startTime":4453.107,"endTime":4454.817,"body":"down to it, the answer is yes."},{"startTime":4454.817,"endTime":4457.937,"body":"We're gonna pick that client even"},{"startTime":4454.817,"endTime":4457.937,"body":"though it's contrary to our culture."},{"startTime":4458.732,"endTime":4462.872,"body":"Because we need the money or we need"},{"startTime":4458.732,"endTime":4462.872,"body":"the revenue, whatever it is, back to the"},{"startTime":4462.872,"endTime":4465.4220000000005,"body":"Hollywood metrics, do we really need it?"},{"startTime":4465.4220000000005,"endTime":4468.692,"body":"Because we know on the back end"},{"startTime":4465.4220000000005,"endTime":4468.692,"body":"of that, we know the cost of"},{"startTime":4468.692,"endTime":4473.912,"body":"working for a client that is better"},{"startTime":4468.692,"endTime":4473.912,"body":"served by another contractor."},{"startTime":4474.692,"endTime":4479.612,"body":"And so then the distillation of the"},{"startTime":4474.692,"endTime":4479.612,"body":"system, I'm in business for myself and"},{"startTime":4479.612,"endTime":4484.562,"body":"I've been critical of leaders making"},{"startTime":4479.612,"endTime":4484.562,"body":"poor decisions for the sake of revenue."},{"startTime":4486.092,"endTime":4486.302,"body":"Yeah."},{"startTime":4486.572,"endTime":4491.162,"body":"Okay, so what are my selection"},{"startTime":4486.572,"endTime":4491.162,"body":"criteria gonna be for clients so"},{"startTime":4491.167,"endTime":4498.032,"body":"that they don't drive my culture and"},{"startTime":4491.167,"endTime":4498.032,"body":"my business and it's super simple."},{"startTime":4498.452,"endTime":4504.722,"body":"One, is the leader prepared"},{"startTime":4498.452,"endTime":4504.722,"body":"to get involved in the change?"},{"startTime":4505.412,"endTime":4506.792,"body":"Ooh, what's change?"},{"startTime":4506.852,"endTime":4509.762,"body":"We're gonna fig if you want me,"},{"startTime":4506.852,"endTime":4509.762,"body":"if you want somebody to come in"},{"startTime":4509.762,"endTime":4511.502,"body":"and fix your problem for you."},{"startTime":4512.432,"endTime":4515.732,"body":"There's plenty of other consultants"},{"startTime":4512.432,"endTime":4515.732,"body":"out there that W are happy to do that."},{"startTime":4515.912,"endTime":4516.662,"body":"I am not."},{"startTime":4518.282,"endTime":4522.932,"body":", if I'm gonna come in, we're going to"},{"startTime":4518.282,"endTime":4522.932,"body":"work together to identify what to change,"},{"startTime":4523.262,"endTime":4525.932,"body":"where to go, and how to make it happen."},{"startTime":4526.9220000000005,"endTime":4528.722,"body":"And ooh, we're gonna get here."},{"startTime":4528.722,"endTime":4531.182,"body":"Second question, what to change to?"},{"startTime":4531.752,"endTime":4532.442,"body":"Yes."},{"startTime":4532.532,"endTime":4532.9220000000005,"body":"Yes."},{"startTime":4532.9220000000005,"endTime":4533.582,"body":"Where are we going?"},{"startTime":4533.582,"endTime":4533.852,"body":"Where?"},{"startTime":4533.857,"endTime":4538.412,"body":"What's the intended outcome and"},{"startTime":4533.857,"endTime":4538.412,"body":"what needs to happen to get there?"},{"startTime":4539.762,"endTime":4545.072,"body":"The second criteria is, do they have"},{"startTime":4539.762,"endTime":4545.072,"body":"more cool people than butt heads?"},{"startTime":4547.112,"endTime":4548.192,"body":", super simple."},{"startTime":4548.552,"endTime":4555.152,"body":"The leader prepared to get involved and"},{"startTime":4548.552,"endTime":4555.152,"body":"contribute to the change they're seeking."},{"startTime":4555.902,"endTime":4558.272,"body":"And do they have more cool"},{"startTime":4555.902,"endTime":4558.272,"body":"people than buttheads?"},{"startTime":4559.022,"endTime":4561.902,"body":"If the answer is yes to both of"},{"startTime":4559.022,"endTime":4561.902,"body":"those, let's work together, right?"},{"startTime":4561.902,"endTime":4563.792,"body":"We can work on a long-term relationship."},{"startTime":4563.852,"endTime":4570.362,"body":"And so the whole point of that"},{"startTime":4563.852,"endTime":4570.362,"body":"little goofy story is we get to"},{"startTime":4570.362,"endTime":4573.632,"body":"choose the clients that we serve."},{"startTime":4574.382,"endTime":4580.562,"body":", but for some reason we pretend that"},{"startTime":4574.382,"endTime":4580.562,"body":"we don't, we absolutely get to choose"},{"startTime":4580.562,"endTime":4586.382,"body":"them, but because of these Hollywood"},{"startTime":4580.562,"endTime":4586.382,"body":"metrics that lends itself to us being"},{"startTime":4586.382,"endTime":4593.432,"body":"mediocre in our adherence to the values"},{"startTime":4586.382,"endTime":4593.432,"body":"and the mission of the organization."},{"startTime":4593.462,"endTime":4597.272,"body":"So hopefully, if that stings you a"},{"startTime":4593.462,"endTime":4597.272,"body":"little bit, I intended to sting you."},{"startTime":4597.272,"endTime":4599.732,"body":"And I'm not talking to you, Thomas,"},{"startTime":4597.272,"endTime":4599.732,"body":"I'm talking to the listener."},{"startTime":4599.762,"endTime":4605.072,"body":"The other thing is, again, as it re we"},{"startTime":4599.762,"endTime":4605.072,"body":"were talking about supply chain and one"},{"startTime":4605.072,"endTime":4609.662,"body":"of the, like the things that needs to"},{"startTime":4605.072,"endTime":4609.662,"body":"happen and as it relates to our industry."},{"startTime":4610.232,"endTime":4613.112,"body":"I, man, I, there's this guy, I"},{"startTime":4610.232,"endTime":4613.112,"body":"can't remember his last name."},{"startTime":4613.112,"endTime":4613.892,"body":"His name was Tommy."},{"startTime":4614.222,"endTime":4617.852,"body":"He's the only superintendent"},{"startTime":4614.222,"endTime":4617.852,"body":"I ever threw my hard hat at."},{"startTime":4618.4220000000005,"endTime":4622.292,"body":"Like I've had superintendents, GC"},{"startTime":4618.4220000000005,"endTime":4622.292,"body":"superintendents threatened to stab"},{"startTime":4622.2970000000005,"endTime":4627.782,"body":"me three times, throw hard hats at"},{"startTime":4622.2970000000005,"endTime":4627.782,"body":"me across the table in a meeting"},{"startTime":4628.352,"endTime":4629.402,"body":"cuz I was a pain in the butt."},{"startTime":4630.302,"endTime":4635.342,"body":", I ne I only threw my hard hat at one"},{"startTime":4630.302,"endTime":4635.342,"body":"superintendent and it was at Tommy and"},{"startTime":4635.342,"endTime":4639.662,"body":"we worked so many projects together"},{"startTime":4635.342,"endTime":4639.662,"body":"and I, it was never a pleasurable"},{"startTime":4639.662,"endTime":4641.222,"body":"experience for either one of us."},{"startTime":4641.702,"endTime":4644.582,"body":"And he would always like, damn"},{"startTime":4641.702,"endTime":4644.582,"body":"it, I don't know why the hell,"},{"startTime":4644.852,"endTime":4645.932,"body":"why I gotta deal with you."},{"startTime":4645.932,"endTime":4647.072,"body":"I hate working with y'all."},{"startTime":4647.132,"endTime":4650.402,"body":"It was just always this kind"},{"startTime":4647.132,"endTime":4650.402,"body":"of berating, I guess that was"},{"startTime":4650.402,"endTime":4651.692,"body":"the way he motivated people."},{"startTime":4651.692,"endTime":4652.142,"body":"I don't know."},{"startTime":4653.102,"endTime":4655.052,"body":"And I'm like, bro, like what"},{"startTime":4653.102,"endTime":4655.052,"body":"are you complaining about?"},{"startTime":4655.112,"endTime":4660.242,"body":"You picked us and you actually have,"},{"startTime":4655.112,"endTime":4660.242,"body":"it's in the contractor, in the specs or"},{"startTime":4660.242,"endTime":4666.242,"body":"something where you can tell, like you can"},{"startTime":4660.242,"endTime":4666.242,"body":"select the leader or de-select the leader."},{"startTime":4666.632,"endTime":4670.652,"body":"So please call the office and tell"},{"startTime":4666.632,"endTime":4670.652,"body":"'em you don't wanna work with me  and"},{"startTime":4670.652,"endTime":4674.342,"body":"tell your procurement department"},{"startTime":4670.652,"endTime":4674.342,"body":"to stop contracting with us."},{"startTime":4674.342,"endTime":4676.742,"body":"If you hate us that"},{"startTime":4674.342,"endTime":4676.742,"body":"much, you're picking us."},{"startTime":4677.012,"endTime":4681.272,"body":"And so the point of that is general"},{"startTime":4677.012,"endTime":4681.272,"body":"contractors, superintendents,"},{"startTime":4681.277,"endTime":4684.392,"body":"project managers will complain and"},{"startTime":4681.277,"endTime":4684.392,"body":"complain about the trade partners."},{"startTime":4684.4220000000005,"endTime":4687.962,"body":"So first of all, you're"},{"startTime":4684.4220000000005,"endTime":4687.962,"body":"selecting them, you pick them."},{"startTime":4689.462,"endTime":4690.092,"body":"don't like."},{"startTime":4690.242,"endTime":4691.052,"body":"Own that."},{"startTime":4691.082,"endTime":4692.552,"body":"You pick them now."},{"startTime":4692.552,"endTime":4693.062,"body":"Yes."},{"startTime":4693.782,"endTime":4697.202,"body":"Somebody in the organization"},{"startTime":4693.782,"endTime":4697.202,"body":"probably made the decision based"},{"startTime":4697.207,"endTime":4699.632,"body":"on some dumb metric, right?"},{"startTime":4699.632,"endTime":4700.952,"body":"Low cost or whatever."},{"startTime":4703.382,"endTime":4706.202,"body":"But a lot of the complaints about"},{"startTime":4703.382,"endTime":4706.202,"body":"the last planner system, man,"},{"startTime":4706.202,"endTime":4707.552,"body":"we gotta teach 'em all the time."},{"startTime":4707.552,"endTime":4708.4220000000005,"body":"Like you."},{"startTime":4708.4220000000005,"endTime":4709.142,"body":"You know why?"},{"startTime":4709.862,"endTime":4712.862,"body":"Because you keep bringing"},{"startTime":4709.862,"endTime":4712.862,"body":"different people to the party."},{"startTime":4713.912,"endTime":4718.262,"body":"How about building some strategic"},{"startTime":4713.912,"endTime":4718.262,"body":"relationships with specific"},{"startTime":4718.267,"endTime":4722.792,"body":"trades or trade contractors"},{"startTime":4718.267,"endTime":4722.792,"body":"and go down this path together?"},{"startTime":4722.792,"endTime":4725.342,"body":"Unified, but we won't."},{"startTime":4725.912,"endTime":4726.4220000000005,"body":"Why?"},{"startTime":4726.427,"endTime":4731.582,"body":"Because the next job with the client"},{"startTime":4726.427,"endTime":4731.582,"body":"that may or may not align with our"},{"startTime":4731.582,"endTime":4735.662,"body":"values is asking for something different."},{"startTime":4735.872,"endTime":4739.352,"body":"And so we're gonna deviate from our"},{"startTime":4735.872,"endTime":4739.352,"body":"values, which is going to undermine"},{"startTime":4739.352,"endTime":4743.522,"body":"the strategic rela or potential"},{"startTime":4739.352,"endTime":4743.522,"body":"for strategic relationships, which"},{"startTime":4743.522,"endTime":4746.432,"body":"is gonna increase the variation."},{"startTime":4746.792,"endTime":4752.522,"body":"On the job and steepen the learning curve"},{"startTime":4746.792,"endTime":4752.522,"body":"for anybody that comes onto that project."},{"startTime":4752.942,"endTime":4753.122,"body":"Yeah."},{"startTime":4753.182,"endTime":4755.012,"body":"It doesn't happen by accident."},{"startTime":4755.6720000000005,"endTime":4759.122,"body":"Like we are doing it on"},{"startTime":4755.6720000000005,"endTime":4759.122,"body":"purpose over and over again."},{"startTime":4759.752,"endTime":4766.472,"body":"And again, the complexity, because"},{"startTime":4759.752,"endTime":4766.472,"body":"the effort it's going to take to get"},{"startTime":4766.472,"endTime":4770.702,"body":"in there and really assess and adjust"},{"startTime":4766.472,"endTime":4770.702,"body":"to, to minimize all that garbage."},{"startTime":4772.1720000000005,"endTime":4776.132,"body":"Let's just add another metric and"},{"startTime":4772.1720000000005,"endTime":4776.132,"body":"another system and some more stuff."},{"startTime":4776.162,"endTime":4776.222,"body":"Yeah."},{"startTime":4776.522,"endTime":4779.972,"body":"To distract us so that we feel"},{"startTime":4776.522,"endTime":4779.972,"body":"really smart, but we're having"},{"startTime":4779.972,"endTime":4782.282,"body":"worse and worse experiences."},{"startTime":4782.312,"endTime":4785.652,"body":"Like life is sucking more."},{"startTime":4786.662,"endTime":4788.522,"body":"Like what other metric do you need?"},{"startTime":4788.522,"endTime":4789.572,"body":"That would be a hell."},{"startTime":4789.572,"endTime":4794.102,"body":"The Power BI dashboard, the , yes."},{"startTime":4795.002,"endTime":4795.452,"body":"Life."},{"startTime":4795.452,"endTime":4797.432,"body":"Are we gaining or are we losing?"},{"startTime":4797.522,"endTime":4798.812,"body":"Um, that would be."},{"startTime":4799.442,"endTime":4800.822,"body":"There'd be a lot to go into that."},{"startTime":4800.822,"endTime":4801.932,"body":"A lot of data points."},{"startTime":4802.382,"endTime":4802.832,"body":". Yes."},{"startTime":4802.892,"endTime":4808.232,"body":"You know what if we had like selection"},{"startTime":4802.892,"endTime":4808.232,"body":"criteria for trades, it's, I'm just like,"},{"startTime":4808.232,"endTime":4811.763,"body":"like it should be more complex or there"},{"startTime":4808.232,"endTime":4811.763,"body":"should be more criteria, but let's just"},{"startTime":4811.768,"endTime":4818.942,"body":"say safety, communication, production."},{"startTime":4820.742,"endTime":4827.762,"body":"And they either get a happy face"},{"startTime":4820.742,"endTime":4827.762,"body":"or a . Oh, it's a one or a zero."},{"startTime":4828.542,"endTime":4828.962,"body":"Yeah."},{"startTime":4828.967,"endTime":4833.402,"body":"If you wanna get like super"},{"startTime":4828.967,"endTime":4833.402,"body":"fancy, what are their pr, their"},{"startTime":4834.812,"endTime":4837.902,"body":"offsite fabrication capabilities?"},{"startTime":4838.532,"endTime":4840.722,"body":"What is their BIM capabilities?"},{"startTime":4840.812,"endTime":4843.212,"body":"Is it a smiley face or is it a sad face?"},{"startTime":4843.932,"endTime":4847.772,"body":"Do they have a leadership development"},{"startTime":4843.932,"endTime":4847.772,"body":"program, smiley face, sad face?"},{"startTime":4848.6720000000005,"endTime":4849.602,"body":"Do they have a work?"},{"startTime":4849.602,"endTime":4852.482,"body":"What is, how robust is their"},{"startTime":4849.602,"endTime":4852.482,"body":"workforce development program?"},{"startTime":4852.482,"endTime":4853.862,"body":"Is there an apprenticeship program?"},{"startTime":4854.042,"endTime":4855.332,"body":"Happy face, sad face."},{"startTime":4855.332,"endTime":4855.392,"body":"Yeah."},{"startTime":4855.632,"endTime":4858.332,"body":"You're asking the third"},{"startTime":4855.632,"endTime":4858.332,"body":"question, how to cause change."},{"startTime":4858.932,"endTime":4859.412,"body":". Yes."},{"startTime":4859.412,"endTime":4861.842,"body":"All of those things that you're"},{"startTime":4859.412,"endTime":4861.842,"body":"talking about, how to implement the,"},{"startTime":4861.842,"endTime":4865.772,"body":"in the workforce or in the workplace,"},{"startTime":4861.842,"endTime":4865.772,"body":"have a really good BIM department."},{"startTime":4865.772,"endTime":4869.822,"body":"Cuz now we can use machines to"},{"startTime":4865.772,"endTime":4869.822,"body":"validate locations of things."},{"startTime":4869.852,"endTime":4870.062,"body":"Yeah."},{"startTime":4870.062,"endTime":4870.992,"body":"And minimize risk."},{"startTime":4871.382,"endTime":4871.802,"body":"Yes."},{"startTime":4871.802,"endTime":4873.632,"body":"How to improve communication."},{"startTime":4874.742,"endTime":4877.1720000000005,"body":"You teach people how to"},{"startTime":4874.742,"endTime":4877.1720000000005,"body":"communicate effectively."},{"startTime":4877.562,"endTime":4880.482,"body":"How to have conflict resolution . Yes."},{"startTime":4880.992,"endTime":4881.482,"body":"Yeah."},{"startTime":4881.912,"endTime":4883.1720000000005,"body":"That's how you create change."},{"startTime":4883.1720000000005,"endTime":4883.472,"body":"Yes."},{"startTime":4883.472,"endTime":4886.362,"body":"That's, I'm trying to loop"},{"startTime":4883.472,"endTime":4886.362,"body":"gold wrap back into your Yep."},{"startTime":4887.012,"endTime":4891.452,"body":"Yes, that's exactly, and the three"},{"startTime":4887.012,"endTime":4891.452,"body":"lessons from the goal for me."},{"startTime":4893.012,"endTime":4894.272,"body":"Thomas LeMay here."},{"startTime":4894.992,"endTime":4896.132,"body":"Number one, throughput."},{"startTime":4898.1720000000005,"endTime":4898.9220000000005,"body":"That's flow."},{"startTime":4899.912,"endTime":4900.512,"body":"Yeah."},{"startTime":4900.512,"endTime":4904.052,"body":"If you're obsessed with flow, Adam Hoots."},{"startTime":4904.682,"endTime":4905.012,"body":"Yep."},{"startTime":4905.402,"endTime":4907.052,"body":"It's just an hour away from me."},{"startTime":4907.052,"endTime":4907.9220000000005,"body":"Just an expert."},{"startTime":4907.9220000000005,"endTime":4908.6720000000005,"body":"Spencer East."},{"startTime":4908.677,"endTime":4909.272,"body":"Another one."},{"startTime":4909.362,"endTime":4912.122,"body":"Obsessed with flow because"},{"startTime":4909.362,"endTime":4912.122,"body":"flow is throughput."},{"startTime":4912.122,"endTime":4914.882,"body":"It's the Boy Scouts walking on the trail."},{"startTime":4915.452,"endTime":4915.632,"body":"Yes."},{"startTime":4917.087,"endTime":4923.027,"body":"Meet the goal of the hike until the"},{"startTime":4917.087,"endTime":4923.027,"body":"last boy scout gets to the campsite."},{"startTime":4923.267,"endTime":4926.927,"body":"Otherwise, we have to send out a"},{"startTime":4923.267,"endTime":4926.927,"body":"search party and Amber alert goes off."},{"startTime":4926.927,"endTime":4928.097,"body":"It's a serious situation."},{"startTime":4928.622,"endTime":4929.027,"body":". Yes."},{"startTime":4929.867,"endTime":4931.577,"body":"We have to achieve the goal."},{"startTime":4931.967,"endTime":4933.017,"body":". It's a big deal."},{"startTime":4933.022,"endTime":4936.347,"body":"So throughput is flow."},{"startTime":4936.827,"endTime":4937.247,"body":"Yes."},{"startTime":4937.247,"endTime":4942.827,"body":"Anything that upsets flow, anything upsets"},{"startTime":4937.247,"endTime":4942.827,"body":"flow should trigger all kinds of emotion."},{"startTime":4944.417,"endTime":4946.397,"body":"The trash on the job site."},{"startTime":4946.487,"endTime":4947.837,"body":"Puddles of water."},{"startTime":4948.947,"endTime":4949.487,"body":"Oh yeah."},{"startTime":4950.117,"endTime":4950.537,"body":"Mud."},{"startTime":4951.317,"endTime":4951.737,"body":"Mud."},{"startTime":4951.737,"endTime":4952.137,"body":"Mud."},{"startTime":4952.967,"endTime":4955.007,"body":"How often we clean porta-potties."},{"startTime":4955.067,"endTime":4959.687,"body":"The are the way we use the hoist"},{"startTime":4955.067,"endTime":4959.687,"body":"with a mathematical equation."},{"startTime":4959.687,"endTime":4962.387,"body":"The crane booking time system."},{"startTime":4962.447,"endTime":4964.157,"body":"I can go on and on, but flow."},{"startTime":4964.967,"endTime":4969.227,"body":"If we're not obsessed with flow, if"},{"startTime":4964.967,"endTime":4969.227,"body":"we're only obsessed with the schedule"},{"startTime":4970.277,"endTime":4972.197,"body":"and we're not obsessed with flow."},{"startTime":4974.222,"endTime":4974.402,"body":". Yeah."},{"startTime":4974.402,"endTime":4977.252,"body":"We don't make any impact on"},{"startTime":4974.402,"endTime":4977.252,"body":"throughput and throughput."},{"startTime":4977.252,"endTime":4978.512,"body":"Here's the thing about schedule."},{"startTime":4978.932,"endTime":4985.472,"body":"You're not done until you're done . You"},{"startTime":4978.932,"endTime":4985.472,"body":"don't get occupancy until you meet all the"},{"startTime":4985.472,"endTime":4988.082,"body":"criteria that is required for occupancy."},{"startTime":4988.082,"endTime":4990.062,"body":"That means that the fire"},{"startTime":4988.082,"endTime":4990.062,"body":"alarms gotta go off."},{"startTime":4990.122,"endTime":4991.982,"body":"You've gotta have permanent"},{"startTime":4990.122,"endTime":4991.982,"body":"power on the building."},{"startTime":4992.252,"endTime":4996.572,"body":"The permanent power on the building"},{"startTime":4992.252,"endTime":4996.572,"body":"requires a utility company to do"},{"startTime":4996.572,"endTime":4999.812,"body":"action that's outside of your,"},{"startTime":4996.572,"endTime":4999.812,"body":"that's now in the supply chain."},{"startTime":5000.292,"endTime":5005.542,"body":"If we're only apathetic to the"},{"startTime":5000.292,"endTime":5005.542,"body":"supply chain, we're not proactive in"},{"startTime":5005.5470000000005,"endTime":5011.722,"body":"that effort, then we're just pawns"},{"startTime":5005.5470000000005,"endTime":5011.722,"body":"in this giant chess game that's"},{"startTime":5011.722,"endTime":5013.462,"body":"called the supply chain, right?"},{"startTime":5013.762,"endTime":5016.402,"body":"We're not being proactive,"},{"startTime":5013.762,"endTime":5016.402,"body":"we're just reporting the news."},{"startTime":5017.122,"endTime":5020.902,"body":"So we have to now all of a sudden,"},{"startTime":5017.122,"endTime":5020.902,"body":"and we're, if we're thinking about"},{"startTime":5020.902,"endTime":5023.842,"body":"flow, we have to go find Herbie."},{"startTime":5024.532,"endTime":5024.852,"body":"Constantly."},{"startTime":5025.312,"endTime":5025.852,"body":"Yes."},{"startTime":5026.932,"endTime":5027.682,"body":"Constantly."},{"startTime":5028.6720000000005,"endTime":5030.772,"body":"And in a, in a organization."},{"startTime":5031.987,"endTime":5035.857,"body":"Herby could be anywhere, could be in"},{"startTime":5031.987,"endTime":5035.857,"body":"hr, could be in sales, could be in"},{"startTime":5035.857,"endTime":5039.127,"body":"marketing, could be in accounting."},{"startTime":5039.517,"endTime":5041.167,"body":"Everything's on the table really."},{"startTime":5041.167,"endTime":5045.187,"body":"Throughput is about what's"},{"startTime":5041.167,"endTime":5045.187,"body":"adding value and what's not."},{"startTime":5046.807,"endTime":5052.537,"body":"And once you make honest determination"},{"startTime":5046.807,"endTime":5052.537,"body":"of what's adding value and what's"},{"startTime":5052.537,"endTime":5054.037,"body":"not adding value, what's waste?"},{"startTime":5054.727,"endTime":5056.107,"body":"And we have to make decisions."},{"startTime":5056.107,"endTime":5058.057,"body":"And those decisions have consequences."},{"startTime":5059.017,"endTime":5060.817,"body":", and then those consequences."},{"startTime":5060.822,"endTime":5063.217,"body":"The consequence, there's"},{"startTime":5060.822,"endTime":5063.217,"body":"fear involved, right?"},{"startTime":5063.817,"endTime":5063.967,"body":"Yes."},{"startTime":5063.967,"endTime":5069.667,"body":"So throughput is, you have to be,"},{"startTime":5063.967,"endTime":5069.667,"body":"you have to be obsessive about it."},{"startTime":5069.847,"endTime":5075.037,"body":"And I definitely, I don't know if I embody"},{"startTime":5069.847,"endTime":5075.037,"body":"that trait, but I, I, I'm in the realm"},{"startTime":5075.847,"endTime":5078.787,"body":", I'm obsessive about throughput inventory."},{"startTime":5080.017,"endTime":5084.067,"body":"Go look in the trash,"},{"startTime":5080.017,"endTime":5084.067,"body":"be a CSI investigator."},{"startTime":5084.097,"endTime":5087.237,"body":"Look at piles of things."},{"startTime":5087.967,"endTime":5089.497,"body":"If you have a bottleneck."},{"startTime":5090.592,"endTime":5091.282,"body":", how do you know?"},{"startTime":5091.282,"endTime":5093.112,"body":"Because there will be"},{"startTime":5091.282,"endTime":5093.112,"body":"inventory in front of him."},{"startTime":5093.112,"endTime":5095.4220000000005,"body":"So we have to be a complete investigator."},{"startTime":5095.482,"endTime":5101.392,"body":"All of your money in your system,"},{"startTime":5095.482,"endTime":5101.392,"body":"it flows through inventory."},{"startTime":5102.212,"endTime":5102.632,"body":"Yes."},{"startTime":5102.822,"endTime":5104.512,"body":"It's, you can't escape that."},{"startTime":5104.722,"endTime":5108.052,"body":"You can't bill for something"},{"startTime":5104.722,"endTime":5108.052,"body":"that, that you did not create."},{"startTime":5108.892,"endTime":5109.072,"body":"Yep."},{"startTime":5109.072,"endTime":5110.062,"body":"That's called fraud."},{"startTime":5110.062,"endTime":5110.872,"body":"That's a crime."},{"startTime":5112.752,"endTime":5113.662,"body":"don't do that."},{"startTime":5114.622,"endTime":5118.372,"body":"Also, not financial advice here,"},{"startTime":5114.622,"endTime":5118.372,"body":"but inventory is, it's also"},{"startTime":5118.372,"endTime":5121.702,"body":"something, inventory is something"},{"startTime":5118.372,"endTime":5121.702,"body":"that you have not sold yet."},{"startTime":5121.762,"endTime":5123.682,"body":"You've made it, but you"},{"startTime":5121.762,"endTime":5123.682,"body":"haven't sold it yet."},{"startTime":5124.142,"endTime":5124.632,"body":"Yeah."},{"startTime":5124.642,"endTime":5128.512,"body":"So it, it doesn't turn into"},{"startTime":5124.642,"endTime":5128.512,"body":"cash until you've sold it."},{"startTime":5128.512,"endTime":5133.132,"body":"So if you can't get it out of your"},{"startTime":5128.512,"endTime":5133.132,"body":"factory or your, you can't install the"},{"startTime":5133.132,"endTime":5140.992,"body":"drywall on, on your wall because of"},{"startTime":5133.132,"endTime":5140.992,"body":"design issues or because of it's dirty or"},{"startTime":5140.992,"endTime":5144.352,"body":"because, hey, we're missing the backing"},{"startTime":5140.992,"endTime":5144.352,"body":"or we're missing information if we're"},{"startTime":5144.357,"endTime":5149.362,"body":"not understanding our issues and our"},{"startTime":5144.357,"endTime":5149.362,"body":"quality problems and our change orders."},{"startTime":5150.322,"endTime":5152.362,"body":"then we don't understand anyone."},{"startTime":5153.832,"endTime":5154.012,"body":"Yep."},{"startTime":5156.832,"endTime":5158.782,"body":"The last one is operating expense."},{"startTime":5160.882,"endTime":5168.502,"body":"If we have to be financially sane,  what"},{"startTime":5160.882,"endTime":5168.502,"body":"I mean, financially sane , that's,"},{"startTime":5168.502,"endTime":5170.332,"body":"uh, that's, that's a Thomas term."},{"startTime":5171.062,"endTime":5175.132,"body":"But I mean, my, what I mean by that, it's"},{"startTime":5171.062,"endTime":5175.132,"body":"not a gold rat term, it's a Thomas term."},{"startTime":5175.192,"endTime":5180.592,"body":"Financially sane is being like all"},{"startTime":5175.192,"endTime":5180.592,"body":"the money your system spends in order"},{"startTime":5180.592,"endTime":5182.602,"body":"to turn inventory into throughput."},{"startTime":5183.9220000000005,"endTime":5184.822,"body":"Start measuring that."},{"startTime":5186.232,"endTime":5191.482,"body":"If you have traditional metrics"},{"startTime":5186.232,"endTime":5191.482,"body":"and we all have them, we have"},{"startTime":5191.482,"endTime":5193.042,"body":"them in our personal lives."},{"startTime":5193.312,"endTime":5193.642,"body":"Yes."},{"startTime":5193.642,"endTime":5203.102,"body":"We put those things like rent, salaries,"},{"startTime":5193.642,"endTime":5203.102,"body":"taxes, your Spotify account, , like"},{"startTime":5203.162,"endTime":5204.982,"body":"all, you gotta factor it all in."},{"startTime":5204.982,"endTime":5206.182,"body":"It all adds up."},{"startTime":5206.272,"endTime":5208.822,"body":"What you, the little Amazon purchases."},{"startTime":5209.582,"endTime":5211.762,"body":"Here and there because it's convenient."},{"startTime":5212.122,"endTime":5212.842,"body":"It adds up."},{"startTime":5212.932,"endTime":5216.442,"body":"You gotta put 'em all on the table"},{"startTime":5212.932,"endTime":5216.442,"body":"and we have to look at them, whether"},{"startTime":5216.502,"endTime":5219.232,"body":"it helps turn inventory into sales."},{"startTime":5220.072,"endTime":5220.552,"body":"Yes."},{"startTime":5220.852,"endTime":5225.412,"body":"So now all of a sudden, our operating"},{"startTime":5220.852,"endTime":5225.412,"body":"expense, it's, you can't ever escape that."},{"startTime":5226.282,"endTime":5227.932,"body":"You can't escape operating expense."},{"startTime":5227.932,"endTime":5229.402,"body":"We have to pay people salaries."},{"startTime":5230.182,"endTime":5234.382,"body":"We have to pay people a very good"},{"startTime":5230.182,"endTime":5234.382,"body":"wage for the work that they do."},{"startTime":5235.192,"endTime":5240.322,"body":"But if we can eliminate the wasteful"},{"startTime":5235.192,"endTime":5240.322,"body":"parts of operating expense, like"},{"startTime":5240.322,"endTime":5244.642,"body":"chasing down Hollywood metrics,  Yes."},{"startTime":5244.647,"endTime":5248.4220000000005,"body":"Hours long operational review meanings."},{"startTime":5249.112,"endTime":5250.132,"body":"Oh my goodness."},{"startTime":5250.132,"endTime":5252.682,"body":"Where we're just regurgitating"},{"startTime":5250.132,"endTime":5252.682,"body":"metrics that already exist that"},{"startTime":5252.682,"endTime":5256.552,"body":"you can just go fine look at"},{"startTime":5252.682,"endTime":5256.552,"body":"on your own, in your own time."},{"startTime":5256.552,"endTime":5262.252,"body":"We don't need to have 25 people"},{"startTime":5256.552,"endTime":5262.252,"body":"explain how the schedule works."},{"startTime":5262.792,"endTime":5263.032,"body":"Yeah."},{"startTime":5263.242,"endTime":5267.022,"body":"Or the time that they spend"},{"startTime":5263.242,"endTime":5267.022,"body":"polishing up that report."},{"startTime":5267.052,"endTime":5267.262,"body":"Yes."},{"startTime":5267.262,"endTime":5268.762,"body":"So that you don't know."},{"startTime":5269.152,"endTime":5272.692,"body":"There's a problem or Heidi, yes, there"},{"startTime":5269.152,"endTime":5272.692,"body":"are hiding problems because here's"},{"startTime":5272.692,"endTime":5274.102,"body":"the thing about getting in trouble."},{"startTime":5274.462,"endTime":5274.732,"body":"All."},{"startTime":5274.732,"endTime":5277.642,"body":"If I have to get in trouble 25"},{"startTime":5274.732,"endTime":5277.642,"body":"times or I have to get in trouble"},{"startTime":5277.642,"endTime":5281.342,"body":"once, I'll pick the once , right?"},{"startTime":5281.572,"endTime":5282.112,"body":"Absolutely."},{"startTime":5282.202,"endTime":5282.892,"body":"All day."},{"startTime":5283.162,"endTime":5287.872,"body":"And then even if once is worse than 25"},{"startTime":5283.162,"endTime":5287.872,"body":"little ones, whatever, it's all in one."},{"startTime":5287.877,"endTime":5292.102,"body":"Go get it over with . So don't"},{"startTime":5287.877,"endTime":5292.102,"body":"rely on traditional methods."},{"startTime":5292.102,"endTime":5294.772,"body":"And then also, hey, if we're"},{"startTime":5292.102,"endTime":5294.772,"body":"spending a bunch of time looking"},{"startTime":5294.772,"endTime":5298.042,"body":"at Hollywood metrics, we gotta trim"},{"startTime":5294.772,"endTime":5298.042,"body":"that and put that on the table."},{"startTime":5298.0470000000005,"endTime":5303.802,"body":"So that's the, my three takeaways from"},{"startTime":5298.0470000000005,"endTime":5303.802,"body":"the goal is if we have issues and you"},{"startTime":5303.802,"endTime":5310.402,"body":"have a schedule, set your due date of"},{"startTime":5303.802,"endTime":5310.402,"body":"your issue according to the schedule."},{"startTime":5310.402,"endTime":5315.202,"body":"And then if you can't achieve, if you"},{"startTime":5310.402,"endTime":5315.202,"body":"can't remove that issue by the time the"},{"startTime":5315.202,"endTime":5317.302,"body":"schedule says it, change the schedule."},{"startTime":5318.352,"endTime":5318.9220000000005,"body":". Yes."},{"startTime":5319.162,"endTime":5321.022,"body":"Cause that's what we need"},{"startTime":5319.162,"endTime":5321.022,"body":"to if we It's gonna happen."},{"startTime":5321.082,"endTime":5321.502,"body":"Yes."},{"startTime":5321.502,"endTime":5325.972,"body":"So if, if we don't apply the"},{"startTime":5321.502,"endTime":5325.972,"body":"resources to remove the bottleneck"},{"startTime":5325.972,"endTime":5332.107,"body":"or alleviate the bottleneck, And"},{"startTime":5325.972,"endTime":5332.107,"body":"we don't change the throughput, be"},{"startTime":5332.107,"endTime":5333.907,"body":"like, we don't make the modification."},{"startTime":5333.997,"endTime":5336.847,"body":"We're in a, a course of disaster."},{"startTime":5336.847,"endTime":5340.567,"body":"We are heading into a place where"},{"startTime":5336.847,"endTime":5340.567,"body":"it's, it's not gonna, whatever"},{"startTime":5340.567,"endTime":5342.997,"body":"happens, it's not gonna be good."},{"startTime":5342.997,"endTime":5345.097,"body":"So we have to make those decisions."},{"startTime":5345.217,"endTime":5347.317,"body":"Those are my three"},{"startTime":5345.217,"endTime":5347.317,"body":"takeaways from the goal."},{"startTime":5347.317,"endTime":5351.5470000000005,"body":"And once you start to do that"},{"startTime":5347.317,"endTime":5351.5470000000005,"body":"and do that on a loop, yeah."},{"startTime":5353.347,"endTime":5357.097,"body":"I put these pictures behind me"},{"startTime":5353.347,"endTime":5357.097,"body":"today because our, this mindset"},{"startTime":5357.097,"endTime":5358.987,"body":"has now infiltrated our industry."},{"startTime":5359.197,"endTime":5361.117,"body":"And I talk about the"},{"startTime":5359.197,"endTime":5361.117,"body":"goal every single day."},{"startTime":5361.117,"endTime":5361.897,"body":"Every single day."},{"startTime":5362.7970000000005,"endTime":5364.687,"body":"Uh, throughput, especially throughput."},{"startTime":5364.687,"endTime":5367.357,"body":"And, uh, it makes a huge difference."},{"startTime":5367.837,"endTime":5371.227,"body":"And when we make a huge difference"},{"startTime":5367.837,"endTime":5371.227,"body":"in throughput and inventory and"},{"startTime":5371.227,"endTime":5375.877,"body":"operating expense, we make a huge"},{"startTime":5371.227,"endTime":5375.877,"body":"difference in alleviating problems"},{"startTime":5376.147,"endTime":5378.727,"body":"of individual workers on job sites."},{"startTime":5378.817,"endTime":5383.167,"body":"It's like Thomas, breaking the rule"},{"startTime":5378.817,"endTime":5383.167,"body":"of don't allow anybody on the job site"},{"speaker":"before 6","startTime":5383.167,"endTime":5385.267,"body":"00 AM because that's the rule."},{"speaker":"before 6","startTime":5386.122,"endTime":5387.772,"body":", but who's gonna, who's the referee?"},{"speaker":"before 6","startTime":5387.892,"endTime":5388.462,"body":"That goal?"},{"speaker":"before 6","startTime":5388.702,"endTime":5389.152,"body":"Me."},{"speaker":"before 6","startTime":5389.932,"endTime":5390.352,"body":". Yep."},{"speaker":"before 6","startTime":5391.042,"endTime":5391.762,"body":"So guess what?"},{"speaker":"before 6","startTime":5391.762,"endTime":5392.602,"body":"I'm breaking the rule."},{"speaker":"before 6","startTime":5392.602,"endTime":5395.212,"body":"I'm letting these guys on so they"},{"speaker":"before 6","startTime":5392.602,"endTime":5395.212,"body":"can go home to their families."},{"speaker":"before 6","startTime":5395.542,"endTime":5400.942,"body":"That's the only, the consequence is I"},{"speaker":"before 6","startTime":5395.542,"endTime":5400.942,"body":"might get yelled at, whoopty, do yell at"},{"speaker":"before 6","startTime":5400.942,"endTime":5403.072,"body":"me if these people could go home and quit."},{"speaker":"before 6","startTime":5403.072,"endTime":5403.252,"body":"Yeah."},{"speaker":"before 6","startTime":5403.252,"endTime":5404.512,"body":"So, yes."},{"speaker":"before 6","startTime":5405.442,"endTime":5406.432,"body":"So that's the goal."},{"speaker":"before 6","startTime":5406.942,"endTime":5407.482,"body":"Yeah, man."},{"speaker":"before 6","startTime":5408.532,"endTime":5412.432,"body":"What do you think, so I'll talk"},{"speaker":"before 6","startTime":5408.532,"endTime":5412.432,"body":"about my takeaways, but you as,"},{"speaker":"before 6","startTime":5412.432,"endTime":5415.282,"body":"when you were talking about you"},{"speaker":"before 6","startTime":5412.432,"endTime":5415.282,"body":"gotta change the schedule, right?"},{"speaker":"before 6","startTime":5415.287,"endTime":5418.822,"body":"You gotta account for what's gonna"},{"speaker":"before 6","startTime":5415.287,"endTime":5418.822,"body":"happen because it's gonna happen."},{"speaker":"before 6","startTime":5419.002,"endTime":5421.192,"body":"The second question, what to change?"},{"speaker":"before 6","startTime":5421.462,"endTime":5421.792,"body":"Two."},{"speaker":"before 6","startTime":5422.362,"endTime":5422.662,"body":"Yep."},{"speaker":"before 6","startTime":5423.142,"endTime":5426.832,"body":"And it reminded me of, I was"},{"speaker":"before 6","startTime":5423.142,"endTime":5426.832,"body":"working with the plumbing foreman."},{"speaker":"before 6","startTime":5426.832,"endTime":5428.002,"body":"I was a plumber at the time."},{"speaker":"before 6","startTime":5428.602,"endTime":5429.802,"body":"We were installing fixtures."},{"speaker":"before 6","startTime":5429.802,"endTime":5432.622,"body":"It was a school, I don't"},{"speaker":"before 6","startTime":5429.802,"endTime":5432.622,"body":"know, middle school anyways."},{"speaker":"before 6","startTime":5434.752,"endTime":5438.832,"body":"And I didn't have all the pieces I needed"},{"speaker":"before 6","startTime":5434.752,"endTime":5438.832,"body":"to finish hooking up the laboratories."},{"speaker":"before 6","startTime":5439.867,"endTime":5442.777,"body":". And so I, I'm like, Hey"},{"speaker":"before 6","startTime":5439.867,"endTime":5442.777,"body":"dude, I need these things."},{"speaker":"before 6","startTime":5442.777,"endTime":5444.5470000000005,"body":"I need some extensions,"},{"speaker":"before 6","startTime":5442.777,"endTime":5444.5470000000005,"body":"I need blah, blah, blah."},{"speaker":"before 6","startTime":5444.577,"endTime":5445.147,"body":"No you don't."},{"speaker":"before 6","startTime":5445.152,"endTime":5448.207,"body":"I'm like, and I was like, it's okay."},{"speaker":"before 6","startTime":5448.207,"endTime":5449.167,"body":"So then what do you want me to do?"},{"speaker":"before 6","startTime":5449.167,"endTime":5449.947,"body":"I want you to finish."},{"speaker":"before 6","startTime":5449.997,"endTime":5452.437,"body":"I was like, I can't finish"},{"speaker":"before 6","startTime":5449.997,"endTime":5452.437,"body":"without these things."},{"speaker":"before 6","startTime":5452.467,"endTime":5453.907,"body":"And so we, we went back and forth."},{"speaker":"before 6","startTime":5453.907,"endTime":5454.867,"body":"I said, look, lemme show you."},{"speaker":"before 6","startTime":5454.867,"endTime":5456.307,"body":"I showed, I said, here's what I'm missing."},{"speaker":"before 6","startTime":5456.517,"endTime":5456.817,"body":"Okay?"},{"speaker":"before 6","startTime":5456.837,"endTime":5459.247,"body":"Times 50, whatever it was."},{"speaker":"before 6","startTime":5461.317,"endTime":5463.717,"body":"And Jesse, but there's"},{"speaker":"before 6","startTime":5461.317,"endTime":5463.717,"body":"no money in the budget."},{"speaker":"before 6","startTime":5465.247,"endTime":5472.417,"body":"And I said, okay, so do we just, when they"},{"speaker":"before 6","startTime":5465.247,"endTime":5472.417,"body":"have the punch walk, do we just put a sign"},{"speaker":"before 6","startTime":5472.417,"endTime":5476.917,"body":"on the sink that says, sorry there was no"},{"speaker":"before 6","startTime":5472.417,"endTime":5476.917,"body":"money in the budget and I don't understand"},{"speaker":"before 6","startTime":5476.917,"endTime":5482.227,"body":"you're gonna spend the money , let's"},{"speaker":"before 6","startTime":5476.917,"endTime":5482.227,"body":"just spend the money and get it done."},{"speaker":"before 6","startTime":5483.127,"endTime":5485.167,"body":"Anyways, the whole problem,"},{"speaker":"before 6","startTime":5483.127,"endTime":5485.167,"body":"I'm creating an expense."},{"speaker":"before 6","startTime":5485.227,"endTime":5485.527,"body":"Yes."},{"speaker":"before 6","startTime":5485.587,"endTime":5486.517,"body":"We gotta get it done."},{"speaker":"before 6","startTime":5486.522,"endTime":5493.267,"body":"And because, and like I found this problem"},{"speaker":"before 6","startTime":5486.522,"endTime":5493.267,"body":"on the first three, we got 47 more to go."},{"speaker":"before 6","startTime":5493.267,"endTime":5496.747,"body":"So buy me 47 of 'em cuz I"},{"speaker":"before 6","startTime":5493.267,"endTime":5496.747,"body":"already checked our inventory."},{"speaker":"before 6","startTime":5496.747,"endTime":5498.157,"body":"We don't have anything here."},{"speaker":"before 6","startTime":5498.577,"endTime":5500.107,"body":"These are the extensions."},{"speaker":"before 6","startTime":5500.167,"endTime":5503.077,"body":"Yeah, the tailpiece"},{"speaker":"before 6","startTime":5500.167,"endTime":5503.077,"body":"extension for the drain."},{"speaker":"before 6","startTime":5503.137,"endTime":5508.057,"body":"And we needed some, a different"},{"speaker":"before 6","startTime":5503.137,"endTime":5508.057,"body":"kind of ADA boot on the prap because"},{"speaker":"before 6","startTime":5508.057,"endTime":5512.617,"body":"it had this funky turn on it, so I"},{"speaker":"before 6","startTime":5508.057,"endTime":5512.617,"body":"needed another piece there times 50"},{"speaker":"before 6","startTime":5513.367,"endTime":5515.347,"body":"and yeah, it wasn't in the budget."},{"speaker":"before 6","startTime":5515.527,"endTime":5518.437,"body":"And so when we looked at it anyways,"},{"speaker":"before 6","startTime":5515.527,"endTime":5518.437,"body":"there's a lot of reasons why"},{"speaker":"before 6","startTime":5518.437,"endTime":5519.817,"body":"it wasn't in the budget, right?"},{"speaker":"before 6","startTime":5519.817,"endTime":5521.887,"body":"It so we were able to remedy that."},{"speaker":"before 6","startTime":5521.887,"endTime":5524.347,"body":"But pay me now."},{"speaker":"before 6","startTime":5524.347,"endTime":5525.127,"body":"Pay me later."},{"speaker":"before 6","startTime":5525.127,"endTime":5527.137,"body":"You're gonna pay if you don't"},{"speaker":"before 6","startTime":5525.127,"endTime":5527.137,"body":"want to get those things."},{"speaker":"before 6","startTime":5527.137,"endTime":5532.237,"body":"Now I'm gonna continue installing and"},{"speaker":"before 6","startTime":5527.137,"endTime":5532.237,"body":"I'm gonna have to come back 50 times."},{"speaker":"before 6","startTime":5532.237,"endTime":5534.097,"body":"Which is compounding the cost."},{"speaker":"before 6","startTime":5534.427,"endTime":5534.697,"body":"Yeah."},{"speaker":"before 6","startTime":5534.697,"endTime":5536.707,"body":"You moved the bottleneck to the end."},{"speaker":"before 6","startTime":5536.707,"endTime":5538.867,"body":"You don't remove it, you just moved it."},{"speaker":"before 6","startTime":5539.0470000000005,"endTime":5539.827,"body":"You just moved it."},{"speaker":"before 6","startTime":5540.257,"endTime":5542.257,"body":". I gotta come back now."},{"speaker":"before 6","startTime":5542.497,"endTime":5548.317,"body":"So like my takeaways one like the"},{"speaker":"before 6","startTime":5542.497,"endTime":5548.317,"body":"big one be, and it helped me be"},{"speaker":"before 6","startTime":5548.317,"endTime":5555.757,"body":"more human to people when it came to"},{"speaker":"before 6","startTime":5548.317,"endTime":5555.757,"body":"change, because I'm a fanatic, right?"},{"speaker":"before 6","startTime":5555.757,"endTime":5557.527,"body":"I am one of the afflicted."},{"speaker":"before 6","startTime":5558.007,"endTime":5559.957,"body":"And I can't help but throughput."},{"speaker":"before 6","startTime":5560.167,"endTime":5566.467,"body":"Yeah, let's get, and so one of the"},{"speaker":"before 6","startTime":5560.167,"endTime":5566.467,"body":"hugest takeaways I got from the book"},{"speaker":"before 6","startTime":5566.472,"endTime":5569.287,"body":"was the bottlenecks never go away."},{"speaker":"before 6","startTime":5569.287,"endTime":5572.857,"body":"They just move because you've optimized."},{"speaker":"before 6","startTime":5572.857,"endTime":5574.957,"body":"So now you're an optimized system."},{"speaker":"before 6","startTime":5574.957,"endTime":5578.827,"body":"What was functioning before is"},{"speaker":"before 6","startTime":5574.957,"endTime":5578.827,"body":"that may become the bottleneck"},{"speaker":"before 6","startTime":5579.5470000000005,"endTime":5581.377,"body":"and it will always move."},{"speaker":"before 6","startTime":5582.637,"endTime":5587.677,"body":"And so that was so big to me because"},{"speaker":"before 6","startTime":5582.637,"endTime":5587.677,"body":"when we made changes to on site or"},{"speaker":"before 6","startTime":5587.682,"endTime":5592.567,"body":"whatever, something else would fall"},{"speaker":"before 6","startTime":5587.682,"endTime":5592.567,"body":"apart and I would accuse the person"},{"speaker":"before 6","startTime":5592.572,"endTime":5593.677,"body":"like, man, you used to be good."},{"speaker":"before 6","startTime":5593.682,"endTime":5594.457,"body":"Now you suck."},{"speaker":"before 6","startTime":5594.787,"endTime":5595.597,"body":"Was it that simple?"},{"speaker":"before 6","startTime":5595.597,"endTime":5599.527,"body":"But basically it's what it"},{"speaker":"before 6","startTime":5595.597,"endTime":5599.527,"body":"was it, they don't suck."},{"speaker":"before 6","startTime":5599.677,"endTime":5601.147,"body":"The bottleneck just moved."},{"speaker":"before 6","startTime":5601.777,"endTime":5607.2970000000005,"body":"Help them take something out of"},{"speaker":"before 6","startTime":5601.777,"endTime":5607.2970000000005,"body":"their pack so we can stabilize"},{"speaker":"before 6","startTime":5607.302,"endTime":5608.977,"body":"and even out the flow again."},{"speaker":"before 6","startTime":5609.067,"endTime":5611.737,"body":"That was a huge takeaway for"},{"speaker":"before 6","startTime":5609.067,"endTime":5611.737,"body":"me because again, it helped."},{"speaker":"before 6","startTime":5612.007,"endTime":5613.657,"body":"It changed the way I show up."},{"speaker":"before 6","startTime":5614.167,"endTime":5617.137,"body":"It changed the way I"},{"speaker":"before 6","startTime":5614.167,"endTime":5617.137,"body":"treat people gigantic."},{"speaker":"before 6","startTime":5617.917,"endTime":5620.107,"body":"The other is the inventory, right?"},{"speaker":"before 6","startTime":5620.107,"endTime":5627.907,"body":"Like wherever the in look for inventory"},{"speaker":"before 6","startTime":5620.107,"endTime":5627.907,"body":"and let inventory be a signal."},{"speaker":"before 6","startTime":5627.967,"endTime":5630.637,"body":"You said this in your"},{"speaker":"before 6","startTime":5627.967,"endTime":5630.637,"body":"fives in relationships too."},{"speaker":"before 6","startTime":5631.417,"endTime":5631.807,"body":"Really?"},{"speaker":"before 6","startTime":5631.807,"endTime":5633.697,"body":"That was my T take away."},{"speaker":"before 6","startTime":5634.057,"endTime":5636.247,"body":"Was the clutter in your relationships?"},{"speaker":"before 6","startTime":5636.277,"endTime":5636.597,"body":"Oh yeah."},{"speaker":"before 6","startTime":5637.627,"endTime":5638.137,"body":"Yeah."},{"speaker":"before 6","startTime":5638.142,"endTime":5643.147,"body":"I was like that all of a sudden"},{"speaker":"before 6","startTime":5638.142,"endTime":5643.147,"body":"I was like, not only is this, we"},{"speaker":"before 6","startTime":5643.147,"endTime":5644.887,"body":"can put this in our work lives."},{"speaker":"before 6","startTime":5645.007,"endTime":5646.2970000000005,"body":"Oh, like, oh my God."},{"speaker":"before 6","startTime":5646.2970000000005,"endTime":5651.637,"body":"We can put this in our daily,"},{"speaker":"before 6","startTime":5646.2970000000005,"endTime":5651.637,"body":"like human interaction lives."},{"speaker":"before 6","startTime":5651.757,"endTime":5654.5470000000005,"body":"If you're curious and I'd go"},{"speaker":"before 6","startTime":5651.757,"endTime":5654.5470000000005,"body":"Please, please go purchase."},{"speaker":"before 6","startTime":5654.5470000000005,"endTime":5658.747,"body":"Please purchase Lean Love"},{"speaker":"before 6","startTime":5654.5470000000005,"endTime":5658.747,"body":"fives in relationships."},{"speaker":"before 6","startTime":5658.747,"endTime":5659.707,"body":"Yes, clean in love."},{"speaker":"before 6","startTime":5660.307,"endTime":5660.667,"body":"Yes."},{"speaker":"before 6","startTime":5661.087,"endTime":5663.157,"body":"Maybe we'll do another recap of that one."},{"speaker":"before 6","startTime":5665.017,"endTime":5665.587,"body":". Yes."},{"speaker":"before 6","startTime":5665.977,"endTime":5667.447,"body":"It's so universal."},{"speaker":"before 6","startTime":5667.452,"endTime":5668.637,"body":"This is so universal."},{"speaker":"before 6","startTime":5668.637,"endTime":5668.977,"body":"That's the point."},{"speaker":"before 6","startTime":5669.037,"endTime":5671.557,"body":"It'll trickle into your home."},{"speaker":"before 6","startTime":5672.187,"endTime":5672.817,"body":"Yes."},{"speaker":"before 6","startTime":5672.997,"endTime":5675.247,"body":"So thank you Steve Turner"},{"speaker":"before 6","startTime":5672.997,"endTime":5675.247,"body":"for the daily huddle."},{"speaker":"before 6","startTime":5676.087,"endTime":5676.567,"body":"Oh yeah."},{"speaker":"before 6","startTime":5676.572,"endTime":5677.077,"body":"Oh man."},{"speaker":"before 6","startTime":5677.077,"endTime":5677.737,"body":"Huge."},{"speaker":"before 6","startTime":5678.697,"endTime":5679.177,"body":"Yeah, man."},{"speaker":"before 6","startTime":5679.237,"endTime":5680.287,"body":"Nothing but good stuff."},{"speaker":"before 6","startTime":5681.067,"endTime":5684.217,"body":"I don't know if Chris Davis,"},{"speaker":"before 6","startTime":5681.067,"endTime":5684.217,"body":"he was, he's with Turner still."},{"speaker":"before 6","startTime":5684.217,"endTime":5685.777,"body":"He's another lean maniac."},{"speaker":"before 6","startTime":5686.137,"endTime":5688.657,"body":"Huge theories of constraints, man."},{"speaker":"before 6","startTime":5688.687,"endTime":5688.927,"body":"Okay."},{"speaker":"before 6","startTime":5688.927,"endTime":5691.417,"body":"I think I did a huge fan of the goal."},{"speaker":"before 6","startTime":5692.077,"endTime":5695.407,"body":"I called him, I think the other day I"},{"speaker":"before 6","startTime":5692.077,"endTime":5695.407,"body":"was running and he jumped in my head."},{"speaker":"before 6","startTime":5696.127,"endTime":5696.937,"body":"Give him a heads up."},{"speaker":"before 6","startTime":5696.937,"endTime":5700.267,"body":"Gabriel, we got a collab"},{"speaker":"before 6","startTime":5696.937,"endTime":5700.267,"body":"session on the goal."},{"speaker":"before 6","startTime":5700.717,"endTime":5703.987,"body":"Be ready baby be He's a biker bicyclist."},{"speaker":"before 6","startTime":5704.0470000000005,"endTime":5708.307,"body":"So I think I'm excited just to get his"},{"speaker":"before 6","startTime":5704.0470000000005,"endTime":5708.307,"body":"feedback on all this content because"},{"speaker":"before 6","startTime":5708.307,"endTime":5709.417,"body":"it's a lot of really great stuff."},{"speaker":"before 6","startTime":5709.567,"endTime":5710.677,"body":"We're gonna do a live stream."},{"speaker":"before 6","startTime":5710.677,"endTime":5718.237,"body":"So Chris, an eye baby, you wanna"},{"speaker":"before 6","startTime":5710.677,"endTime":5718.237,"body":"pepper this guy me with some bullets?"},{"speaker":"before 6","startTime":5718.267,"endTime":5718.747,"body":"Hit me."},{"speaker":"before 6","startTime":5718.977,"endTime":5720.667,"body":"Yeah, that's great."},{"speaker":"before 6","startTime":5720.787,"endTime":5721.387,"body":"That's great."},{"speaker":"before 6","startTime":5721.7970000000005,"endTime":5722.427,"body":"Oh man."},{"speaker":"before 6","startTime":5724.267,"endTime":5725.497,"body":"So I want to wrap this."},{"speaker":"before 6","startTime":5726.202,"endTime":5731.242,"body":"Let's do it with a couple things, and"},{"speaker":"before 6","startTime":5726.202,"endTime":5731.242,"body":"this is a bit of a teaser Ooh, little"},{"speaker":"before 6","startTime":5731.242,"endTime":5736.6720000000005,"body":"teaser, because Jesse's encouraged me"},{"speaker":"before 6","startTime":5731.242,"endTime":5736.6720000000005,"body":"to put my words into ink and paper."},{"speaker":"before 6","startTime":5737.122,"endTime":5739.162,"body":"So I think I, I think"},{"speaker":"before 6","startTime":5737.122,"endTime":5739.162,"body":"I'm going to do that."},{"speaker":"before 6","startTime":5739.162,"endTime":5740.632,"body":"And maybe I'll just make"},{"speaker":"before 6","startTime":5739.162,"endTime":5740.632,"body":"the announcement here."},{"speaker":"before 6","startTime":5740.632,"endTime":5744.022,"body":"So we're gonna make this a, a"},{"speaker":"before 6","startTime":5740.632,"endTime":5744.022,"body":"series, I think this is gonna"},{"speaker":"before 6","startTime":5744.022,"endTime":5745.882,"body":"be a series of publication."},{"speaker":"before 6","startTime":5745.882,"endTime":5749.572,"body":"First, we're gonna start with"},{"speaker":"before 6","startTime":5745.882,"endTime":5749.572,"body":"some white papers with I glc,"},{"speaker":"before 6","startTime":5749.602,"endTime":5751.822,"body":"and just to start the process."},{"speaker":"before 6","startTime":5751.822,"endTime":5754.402,"body":"I, so that, that's already happening."},{"speaker":"before 6","startTime":5754.792,"endTime":5757.102,"body":"And then next thing is"},{"speaker":"before 6","startTime":5754.792,"endTime":5757.102,"body":"probably a, a formal book."},{"speaker":"before 6","startTime":5757.552,"endTime":5757.6720000000005,"body":"Yeah."},{"speaker":"before 6","startTime":5757.732,"endTime":5763.522,"body":"And so what we're gonna do, so I'm gonna,"},{"speaker":"before 6","startTime":5757.732,"endTime":5763.522,"body":"I'll tease it here because there is a"},{"speaker":"before 6","startTime":5763.522,"endTime":5769.132,"body":"method construction that we can link to"},{"speaker":"before 6","startTime":5763.522,"endTime":5769.132,"body":"theory of constraints and we'll, basically"},{"speaker":"before 6","startTime":5769.222,"endTime":5772.522,"body":"we'll talk about the principles that"},{"speaker":"before 6","startTime":5769.222,"endTime":5772.522,"body":"we spent hours and hours talking about."},{"speaker":"before 6","startTime":5772.762,"endTime":5776.542,"body":"Those will be each chapters, and it'll"},{"speaker":"before 6","startTime":5772.762,"endTime":5776.542,"body":"be basically introduced like the."},{"speaker":"before 6","startTime":5777.427,"endTime":5779.977,"body":"But it'll be talking about"},{"speaker":"before 6","startTime":5777.427,"endTime":5779.977,"body":"my project in San Francisco."},{"speaker":"before 6","startTime":5781.517,"endTime":5781.937,"body":". Yes."},{"speaker":"before 6","startTime":5782.497,"endTime":5787.207,"body":"And then from there we'll have another"},{"speaker":"before 6","startTime":5782.497,"endTime":5787.207,"body":"follow up that'll talk about like the"},{"speaker":"before 6","startTime":5787.777,"endTime":5792.397,"body":"specific tactics that you can apply"},{"speaker":"before 6","startTime":5787.777,"endTime":5792.397,"body":"on your construction project tomorrow."},{"speaker":"before 6","startTime":5792.397,"endTime":5795.427,"body":"I don't care if you're a trade"},{"speaker":"before 6","startTime":5792.397,"endTime":5795.427,"body":"partner, I don't care if you're,"},{"speaker":"before 6","startTime":5795.487,"endTime":5796.657,"body":"if you're in the supply chain."},{"speaker":"before 6","startTime":5796.657,"endTime":5800.167,"body":"So if you're a millwork manufacturer,"},{"speaker":"before 6","startTime":5796.657,"endTime":5800.167,"body":"these, all of this is universal."},{"speaker":"before 6","startTime":5800.167,"endTime":5803.137,"body":"If you're a field office coordinator Yes."},{"speaker":"before 6","startTime":5803.317,"endTime":5806.377,"body":"And you just, or an office manager"},{"speaker":"before 6","startTime":5803.317,"endTime":5806.377,"body":"in the construction industry,"},{"speaker":"before 6","startTime":5806.377,"endTime":5807.817,"body":"you can apply this stuff to."},{"speaker":"before 6","startTime":5807.877,"endTime":5809.467,"body":"And so line this out."},{"speaker":"before 6","startTime":5809.527,"endTime":5812.017,"body":"I'm just gonna very summarize"},{"speaker":"before 6","startTime":5809.527,"endTime":5812.017,"body":"this very lightly here."},{"speaker":"before 6","startTime":5812.2970000000005,"endTime":5812.577,"body":". Yeah."},{"speaker":"before 6","startTime":5812.577,"endTime":5814.237,"body":"But this is the start of that."},{"speaker":"before 6","startTime":5814.237,"endTime":5817.987,"body":"And thank you, Jesse, for getting"},{"speaker":"before 6","startTime":5814.237,"endTime":5817.987,"body":"me over the tipping point."},{"speaker":"before 6","startTime":5817.987,"endTime":5819.157,"body":"Yeah, baby."},{"speaker":"before 6","startTime":5819.277,"endTime":5819.997,"body":"I love it."},{"speaker":"before 6","startTime":5820.477,"endTime":5824.617,"body":"But, uh, you just made my day . I"},{"speaker":"before 6","startTime":5820.477,"endTime":5824.617,"body":"can do one five more miles right now."},{"speaker":"before 6","startTime":5824.707,"endTime":5825.097,"body":"Oh yeah."},{"speaker":"before 6","startTime":5825.097,"endTime":5825.697,"body":"But it happened."},{"speaker":"before 6","startTime":5825.727,"endTime":5826.207,"body":"Tease it here."},{"speaker":"before 6","startTime":5826.447,"endTime":5827.767,"body":"We're talking about the goal."},{"speaker":"before 6","startTime":5827.767,"endTime":5831.937,"body":"So the first step of the"},{"speaker":"before 6","startTime":5827.767,"endTime":5831.937,"body":"process, these focusing steps, is"},{"speaker":"before 6","startTime":5831.937,"endTime":5834.127,"body":"identifying your system constraints."},{"speaker":"before 6","startTime":5835.207,"endTime":5837.067,"body":"So identify all of your"},{"speaker":"before 6","startTime":5835.207,"endTime":5837.067,"body":"system constraints."},{"speaker":"before 6","startTime":5837.067,"endTime":5840.487,"body":"So there's all kinds of chapters"},{"speaker":"before 6","startTime":5837.067,"endTime":5840.487,"body":"in there, but the way we do that"},{"speaker":"before 6","startTime":5840.487,"endTime":5844.957,"body":"in our constriction world is in our"},{"speaker":"before 6","startTime":5840.487,"endTime":5844.957,"body":"scheduling and planning methods."},{"speaker":"before 6","startTime":5845.557,"endTime":5849.967,"body":"And they're, I'm not gonna go into all"},{"speaker":"before 6","startTime":5845.557,"endTime":5849.967,"body":"of the diatribe and all of the methods"},{"speaker":"before 6","startTime":5849.967,"endTime":5853.087,"body":"and tactics that go into scheduling"},{"speaker":"before 6","startTime":5849.967,"endTime":5853.087,"body":"and planning, but there's a lot."},{"speaker":"before 6","startTime":5853.657,"endTime":5857.677,"body":"And really what that comes into is"},{"speaker":"before 6","startTime":5853.657,"endTime":5857.677,"body":"what it talks about what's behind"},{"speaker":"before 6","startTime":5857.677,"endTime":5866.467,"body":"me here, and that's understand"},{"speaker":"before 6","startTime":5857.677,"endTime":5866.467,"body":"where things are difficult, , and"},{"speaker":"before 6","startTime":5866.467,"endTime":5869.377,"body":"give those difficult areas names."},{"speaker":"before 6","startTime":5869.767,"endTime":5873.247,"body":"So it's like if we have a, and I"},{"speaker":"before 6","startTime":5869.767,"endTime":5873.247,"body":"call it density and we'll talk about"},{"speaker":"before 6","startTime":5873.247,"endTime":5878.707,"body":"density in the book, but start to"},{"speaker":"before 6","startTime":5873.247,"endTime":5878.707,"body":"focus your energy, start to focus our"},{"speaker":"before 6","startTime":5878.707,"endTime":5884.197,"body":"efforts, start planning our efforts,"},{"speaker":"before 6","startTime":5878.707,"endTime":5884.197,"body":"identify constraints by location."},{"speaker":"before 6","startTime":5885.502,"endTime":5887.002,"body":"So you gotta draw cartoons."},{"speaker":"before 6","startTime":5887.002,"endTime":5891.112,"body":"Here's a, here's something that you wanna"},{"speaker":"before 6","startTime":5887.002,"endTime":5891.112,"body":"do that you learned in kindergarten."},{"speaker":"before 6","startTime":5891.112,"endTime":5892.372,"body":"Draw inside the lines."},{"speaker":"before 6","startTime":5892.372,"endTime":5892.582,"body":"Yeah."},{"speaker":"before 6","startTime":5892.612,"endTime":5900.592,"body":"We'll talk about why a location based"},{"speaker":"before 6","startTime":5892.612,"endTime":5900.592,"body":"management system is key to both, like"},{"speaker":"before 6","startTime":5900.592,"endTime":5903.892,"body":"a CPM method and less planner and tact."},{"speaker":"before 6","startTime":5903.952,"endTime":5904.732,"body":"It applies."},{"speaker":"before 6","startTime":5904.732,"endTime":5905.512,"body":"It's universal."},{"speaker":"before 6","startTime":5906.112,"endTime":5907.732,"body":"Second thing, last planner system."},{"speaker":"before 6","startTime":5908.122,"endTime":5908.662,"body":"It's effective."},{"speaker":"before 6","startTime":5908.902,"endTime":5909.892,"body":"It it works."},{"speaker":"before 6","startTime":5910.372,"endTime":5913.372,"body":"And the reason why it works,"},{"speaker":"before 6","startTime":5910.372,"endTime":5913.372,"body":"because it's collaborative."},{"speaker":"before 6","startTime":5913.432,"endTime":5917.722,"body":"If you think about collaboration,"},{"speaker":"before 6","startTime":5913.432,"endTime":5917.722,"body":"it's one plus one equals three, or we"},{"speaker":"before 6","startTime":5917.727,"endTime":5922.342,"body":"were talking about one plus one to the"},{"speaker":"before 6","startTime":5917.727,"endTime":5922.342,"body":"N minus one, like it's exponential."},{"speaker":"before 6","startTime":5922.852,"endTime":5928.072,"body":"The reason why, which you've now organized"},{"speaker":"before 6","startTime":5922.852,"endTime":5928.072,"body":"your work by location, now you can zoom"},{"speaker":"before 6","startTime":5928.072,"endTime":5932.392,"body":"in into a specific phase of work and now"},{"speaker":"before 6","startTime":5928.072,"endTime":5932.392,"body":"get the experts, get those trades in."},{"speaker":"before 6","startTime":5933.112,"endTime":5936.712,"body":"And don't confuse them with"},{"speaker":"before 6","startTime":5933.112,"endTime":5936.712,"body":"this master schedule thing."},{"speaker":"before 6","startTime":5936.712,"endTime":5937.642,"body":"Get that out of there."},{"speaker":"before 6","startTime":5937.882,"endTime":5940.822,"body":"Just look at the visual"},{"speaker":"before 6","startTime":5937.882,"endTime":5940.822,"body":"aspects of that work."},{"speaker":"before 6","startTime":5940.822,"endTime":5944.752,"body":"So we gotta get the BIM model"},{"speaker":"before 6","startTime":5940.822,"endTime":5944.752,"body":"extruded, we gotta get plans"},{"speaker":"before 6","startTime":5944.752,"endTime":5946.342,"body":"colored up, those kind of things."},{"speaker":"before 6","startTime":5947.412,"endTime":5954.052,"body":"Sequence that up and then you get into"},{"speaker":"before 6","startTime":5947.412,"endTime":5954.052,"body":"this cycle . And that is a step two."},{"speaker":"before 6","startTime":5954.052,"endTime":5957.592,"body":"If you're Eli Gold, that's how"},{"speaker":"before 6","startTime":5954.052,"endTime":5957.592,"body":"you, that's how you decide how"},{"speaker":"before 6","startTime":5957.592,"endTime":5960.082,"body":"to exploit the system constraints"},{"speaker":"before 6","startTime":5961.702,"endTime":5965.752,"body":"So exploiting the system constraints,"},{"speaker":"before 6","startTime":5961.702,"endTime":5965.752,"body":"you input your pull plan, you have"},{"speaker":"before 6","startTime":5965.752,"endTime":5969.142,"body":"the series of, I call 'em cartoons"},{"speaker":"before 6","startTime":5965.752,"endTime":5969.142,"body":"and we're gonna call 'em cartoons."},{"speaker":"before 6","startTime":5969.952,"endTime":5971.932,"body":"And then you do the optimization thing."},{"speaker":"before 6","startTime":5971.932,"endTime":5975.112,"body":"So you say, okay, we have the"},{"speaker":"before 6","startTime":5971.932,"endTime":5975.112,"body":"system constraints, we have these"},{"speaker":"before 6","startTime":5975.472,"endTime":5978.742,"body":"dates, we have these locations,"},{"speaker":"before 6","startTime":5975.472,"endTime":5978.742,"body":"we have the supply chain, we have"},{"speaker":"before 6","startTime":5978.747,"endTime":5981.1720000000005,"body":"these things input into the system."},{"speaker":"before 6","startTime":5981.352,"endTime":5983.332,"body":"We now introduce our locations."},{"speaker":"before 6","startTime":5983.337,"endTime":5986.812,"body":"So now we understand where, how"},{"speaker":"before 6","startTime":5983.337,"endTime":5986.812,"body":"things are gonna move towards stuff."},{"speaker":"before 6","startTime":5986.812,"endTime":5988.072,"body":"We're going to do that things."},{"speaker":"before 6","startTime":5988.612,"endTime":5992.362,"body":"and then all of a sudden we're gonna"},{"speaker":"before 6","startTime":5988.612,"endTime":5992.362,"body":"integrate our BIM models or our VDC"},{"speaker":"before 6","startTime":5992.362,"endTime":5998.602,"body":"departments or the design, the design"},{"speaker":"before 6","startTime":5992.362,"endTime":5998.602,"body":"aspects that if we have a complicated"},{"speaker":"before 6","startTime":5998.602,"endTime":6001.062,"body":"waterproofing system or we have a"},{"speaker":"before 6","startTime":5998.602,"endTime":6001.062,"body":"complicated curtain wall system, we"},{"speaker":"before 6","startTime":6001.062,"endTime":6005.292,"body":"have a roofing system, all of these"},{"speaker":"before 6","startTime":6001.062,"endTime":6005.292,"body":"expectations that these systems need,"},{"speaker":"before 6","startTime":6005.532,"endTime":6007.302,"body":"we're also gonna understand that."},{"speaker":"before 6","startTime":6007.302,"endTime":6011.832,"body":"So that feeds into our so  that"},{"speaker":"before 6","startTime":6007.302,"endTime":6011.832,"body":"feeds into our planning, that feeds"},{"speaker":"before 6","startTime":6011.832,"endTime":6014.802,"body":"into our execution, that feeds"},{"speaker":"before 6","startTime":6011.832,"endTime":6014.802,"body":"into our communication systems."},{"speaker":"before 6","startTime":6015.342,"endTime":6018.312,"body":"And then the last, I don't, and"},{"speaker":"before 6","startTime":6015.342,"endTime":6018.312,"body":"that's the last thing, but it's the"},{"speaker":"before 6","startTime":6018.312,"endTime":6023.682,"body":"most important piece of input into"},{"speaker":"before 6","startTime":6018.312,"endTime":6023.682,"body":"the system, is talking to trades."},{"speaker":"before 6","startTime":6024.642,"endTime":6028.632,"body":"So we're gonna talk about effective"},{"speaker":"before 6","startTime":6024.642,"endTime":6028.632,"body":"methods of how to talk to the Jesse"},{"speaker":"before 6","startTime":6028.632,"endTime":6034.002,"body":"Hernandezes of the world watch"},{"speaker":"before 6","startTime":6028.632,"endTime":6034.002,"body":"out tactics, that it's different."},{"speaker":"before 6","startTime":6034.092,"endTime":6037.002,"body":"You have to approach"},{"speaker":"before 6","startTime":6034.092,"endTime":6037.002,"body":"communicating with a plumber."},{"speaker":"before 6","startTime":6037.752,"endTime":6044.592,"body":"The language that you use, the visuals"},{"speaker":"before 6","startTime":6037.752,"endTime":6044.592,"body":"that you use are different than the"},{"speaker":"before 6","startTime":6044.592,"endTime":6046.272,"body":"tactics that you use with an architect."},{"speaker":"before 6","startTime":6047.232,"endTime":6047.622,"body":", yes."},{"speaker":"before 6","startTime":6047.682,"endTime":6052.452,"body":"The language, and it's not completely"},{"speaker":"before 6","startTime":6047.682,"endTime":6052.452,"body":"separate, but it is, no, we have to use"},{"speaker":"before 6","startTime":6052.452,"endTime":6059.682,"body":"our words  in a specific way, and we have"},{"speaker":"before 6","startTime":6052.452,"endTime":6059.682,"body":"to, my thing is give Jesse a microphone."},{"speaker":"before 6","startTime":6060.522,"endTime":6065.202,"body":"So we're gonna record Jesse's voice"},{"speaker":"before 6","startTime":6060.522,"endTime":6065.202,"body":"as part of our planning and execution"},{"speaker":"before 6","startTime":6066.192,"endTime":6071.202,"body":"and optimization system, and only"},{"speaker":"before 6","startTime":6066.192,"endTime":6071.202,"body":"then will we do any kind of look"},{"speaker":"before 6","startTime":6071.202,"endTime":6074.052,"body":"ahead schedule, look ahead plan."},{"speaker":"before 6","startTime":6074.832,"endTime":6080.442,"body":"And once we get into look ahead planning,"},{"speaker":"before 6","startTime":6074.832,"endTime":6080.442,"body":"there's, that's not the end all, be all."},{"speaker":"before 6","startTime":6080.802,"endTime":6084.582,"body":"We now carry forth our"},{"speaker":"before 6","startTime":6080.802,"endTime":6084.582,"body":"constraints, our bottlenecks,"},{"speaker":"before 6","startTime":6084.732,"endTime":6086.262,"body":"and we're gonna exploit those."},{"speaker":"before 6","startTime":6086.652,"endTime":6086.742,"body":"Yeah."},{"speaker":"before 6","startTime":6088.032,"endTime":6092.292,"body":"So I'm gonna, we'll break this"},{"speaker":"before 6","startTime":6088.032,"endTime":6092.292,"body":"out into a system and Thomas, like"},{"speaker":"before 6","startTime":6092.292,"endTime":6096.042,"body":"you, you've probably done this, but"},{"speaker":"before 6","startTime":6092.292,"endTime":6096.042,"body":"I've never put pen to paper before."},{"speaker":"before 6","startTime":6097.542,"endTime":6103.302,"body":"all the way to how to, what"},{"speaker":"before 6","startTime":6097.542,"endTime":6103.302,"body":"are the fundamental principles"},{"speaker":"before 6","startTime":6103.512,"endTime":6105.402,"body":"of executing a daily."},{"speaker":"before 6","startTime":6106.017,"endTime":6111.777,"body":"Huddle, like how to stand which"},{"speaker":"before 6","startTime":6106.017,"endTime":6111.777,"body":"way to, what you're looking for"},{"speaker":"before 6","startTime":6111.777,"endTime":6116.187,"body":"if you were the facilitator, what"},{"speaker":"before 6","startTime":6111.777,"endTime":6116.187,"body":"are your eyeballs looking for?"},{"speaker":"before 6","startTime":6116.277,"endTime":6119.277,"body":"What are the things to"},{"speaker":"before 6","startTime":6116.277,"endTime":6119.277,"body":"do and talk about that."},{"speaker":"before 6","startTime":6119.607,"endTime":6127.227,"body":"And um, if I was Eli Gold red, that's"},{"speaker":"before 6","startTime":6119.607,"endTime":6127.227,"body":"subordinate everything to the constraints."},{"speaker":"before 6","startTime":6127.917,"endTime":6131.577,"body":"So it's like I'm taking these"},{"speaker":"before 6","startTime":6127.917,"endTime":6131.577,"body":"constraints and I'm having the people"},{"speaker":"before 6","startTime":6131.577,"endTime":6137.517,"body":"who are doing the work helping me"},{"speaker":"before 6","startTime":6131.577,"endTime":6137.517,"body":"helping as part of the design of the"},{"speaker":"before 6","startTime":6137.517,"endTime":6144.767,"body":"system, helping us move this project"},{"speaker":"before 6","startTime":6137.517,"endTime":6144.767,"body":"forward in a very systematic method."},{"speaker":"before 6","startTime":6145.237,"endTime":6145.727,"body":"Yeah."},{"speaker":"before 6","startTime":6145.807,"endTime":6149.277,"body":"And how to do that, how to execute that,"},{"speaker":"before 6","startTime":6145.807,"endTime":6149.277,"body":"what to look out for, what are pitfalls,"},{"speaker":"before 6","startTime":6149.277,"endTime":6151.317,"body":"what are traps, all those kind of things."},{"speaker":"before 6","startTime":6151.317,"endTime":6155.007,"body":"We'll talk about that and give"},{"speaker":"before 6","startTime":6151.317,"endTime":6155.007,"body":"people advice on how to go execute"},{"speaker":"before 6","startTime":6155.097,"endTime":6159.207,"body":"the plan of the day and then how to."},{"speaker":"before 6","startTime":6160.0470000000005,"endTime":6164.667,"body":", do the CSI inventory, go"},{"speaker":"before 6","startTime":6160.0470000000005,"endTime":6164.667,"body":"look through the trash."},{"speaker":"before 6","startTime":6165.417,"endTime":6166.347,"body":"Oh dude, yes."},{"speaker":"before 6","startTime":6167.007,"endTime":6168.567,"body":"Time and motion studies."},{"speaker":"before 6","startTime":6168.567,"endTime":6170.907,"body":"Like why does that feed into the system?"},{"speaker":"before 6","startTime":6171.327,"endTime":6174.477,"body":"And that's really it's step four"},{"speaker":"before 6","startTime":6171.327,"endTime":6174.477,"body":"in the theory of constraints is"},{"speaker":"before 6","startTime":6174.477,"endTime":6175.947,"body":"elevate the system constraints."},{"speaker":"before 6","startTime":6175.947,"endTime":6179.517,"body":"So if you know you have constraints,"},{"speaker":"before 6","startTime":6175.947,"endTime":6179.517,"body":"exploit them, but then go study them."},{"speaker":"before 6","startTime":6179.517,"endTime":6181.647,"body":"So I'm like, I'm gonna"},{"speaker":"before 6","startTime":6179.517,"endTime":6181.647,"body":"go look in the trash."},{"speaker":"before 6","startTime":6181.917,"endTime":6185.637,"body":"So I'll teach people why it's"},{"speaker":"before 6","startTime":6181.917,"endTime":6185.637,"body":"important to look in dumpsters, because"},{"speaker":"before 6","startTime":6185.642,"endTime":6189.687,"body":"that'll indicator of what, what's"},{"speaker":"before 6","startTime":6185.642,"endTime":6189.687,"body":"happening and what's not happening,"},{"speaker":"before 6","startTime":6190.887,"endTime":6192.627,"body":"So we'll teach people about that."},{"speaker":"before 6","startTime":6193.077,"endTime":6195.267,"body":"And then the last thing is elevation."},{"speaker":"before 6","startTime":6195.267,"endTime":6199.377,"body":"So there's a leadership component"},{"speaker":"before 6","startTime":6195.267,"endTime":6199.377,"body":"and I'm gonna need some serious help."},{"speaker":"before 6","startTime":6199.377,"endTime":6200.127,"body":"So here's the thing."},{"speaker":"before 6","startTime":6200.127,"endTime":6205.347,"body":"I can need Jesse's help . I'm gonna"},{"speaker":"before 6","startTime":6200.127,"endTime":6205.347,"body":"need many people's help to give us"},{"speaker":"before 6","startTime":6205.587,"endTime":6207.717,"body":"really good leadership components."},{"speaker":"before 6","startTime":6207.717,"endTime":6212.457,"body":"And that leadership is not only on the"},{"speaker":"before 6","startTime":6207.717,"endTime":6212.457,"body":"project leadership, like your senior"},{"speaker":"before 6","startTime":6212.457,"endTime":6214.737,"body":"superintendent's level, it's everywhere."},{"speaker":"before 6","startTime":6214.737,"endTime":6216.267,"body":"It's all aspects."},{"speaker":"before 6","startTime":6216.357,"endTime":6218.447,"body":"It's down to like first grade apprentices."},{"speaker":"before 6","startTime":6218.862,"endTime":6218.9220000000005,"body":"Yeah."},{"speaker":"before 6","startTime":6219.302,"endTime":6223.862,"body":"Uh, what to onboard them to do . Yeah."},{"speaker":"before 6","startTime":6224.112,"endTime":6225.162,"body":"We'll start this process."},{"speaker":"before 6","startTime":6225.162,"endTime":6228.852,"body":"So thank you, Jesse, for just"},{"speaker":"before 6","startTime":6225.162,"endTime":6228.852,"body":"giving me that little nudge, dude."},{"speaker":"before 6","startTime":6228.942,"endTime":6229.962,"body":"Um, but we'll work on that."},{"speaker":"before 6","startTime":6229.967,"endTime":6233.412,"body":"It's gonna be a while, but, uh, hopefully"},{"speaker":"before 6","startTime":6229.967,"endTime":6233.412,"body":"like people are interested in that."},{"speaker":"before 6","startTime":6233.417,"endTime":6233.862,"body":"And Yes."},{"speaker":"before 6","startTime":6233.867,"endTime":6239.302,"body":"So my ask is like, if you're interested"},{"speaker":"before 6","startTime":6233.867,"endTime":6239.302,"body":"in that, like comment, let us know"},{"speaker":"before 6","startTime":6239.382,"endTime":6243.792,"body":"what exactly what you're seeing,"},{"speaker":"before 6","startTime":6239.382,"endTime":6243.792,"body":"what you're hearing, and if the goal"},{"speaker":"before 6","startTime":6244.182,"endTime":6248.202,"body":"could apply to construction, what"},{"speaker":"before 6","startTime":6244.182,"endTime":6248.202,"body":"you, what you'd want to apply it to."},{"speaker":"before 6","startTime":6248.382,"endTime":6249.182,"body":"What do you think about that?"},{"speaker":"before 6","startTime":6249.182,"endTime":6249.302,"body":"Yeah."},{"speaker":"before 6","startTime":6249.302,"endTime":6249.942,"body":"Crazy about it."},{"speaker":"before 6","startTime":6249.947,"endTime":6255.492,"body":"So I'm gonna get after it here in the"},{"speaker":"before 6","startTime":6249.947,"endTime":6255.492,"body":"next probably year, possibly two years."},{"speaker":"before 6","startTime":6255.492,"endTime":6256.542,"body":"We'll see how it's long it takes."},{"speaker":"before 6","startTime":6256.542,"endTime":6256.782,"body":"Yeah."},{"speaker":"before 6","startTime":6256.782,"endTime":6257.222,"body":"Yeah."},{"speaker":"before 6","startTime":6257.222,"endTime":6258.132,"body":"Get it started, baby."},{"speaker":"before 6","startTime":6258.192,"endTime":6259.242,"body":"Get, I love."},{"speaker":"before 6","startTime":6259.242,"endTime":6264.072,"body":"So idea to action the space."},{"speaker":"before 6","startTime":6264.072,"endTime":6269.472,"body":"The people that I appreciate are the"},{"speaker":"before 6","startTime":6264.072,"endTime":6269.472,"body":"people that have the least amount"},{"speaker":"before 6","startTime":6269.472,"endTime":6271.4220000000005,"body":"of space between idea to action."},{"speaker":"before 6","startTime":6272.322,"endTime":6277.302,"body":"And so what you outlined was,"},{"speaker":"before 6","startTime":6272.322,"endTime":6277.302,"body":"I'm gonna write a book and I'm"},{"speaker":"before 6","startTime":6277.302,"endTime":6278.462,"body":"gonna start with white papers."},{"speaker":"before 6","startTime":6279.357,"endTime":6281.607,"body":"that gets you in that direction."},{"speaker":"before 6","startTime":6281.607,"endTime":6283.977,"body":"And once you get that bad"},{"speaker":"before 6","startTime":6281.607,"endTime":6283.977,"body":"boy going, it's gonna go."},{"speaker":"before 6","startTime":6284.367,"endTime":6287.667,"body":"And the white paper is the"},{"speaker":"before 6","startTime":6284.367,"endTime":6287.667,"body":"get the feedback mechanism."},{"speaker":"before 6","startTime":6287.757,"endTime":6292.857,"body":"It doesn't take long to get a 30"},{"speaker":"before 6","startTime":6287.757,"endTime":6292.857,"body":"page white paper out, but the, the"},{"speaker":"before 6","startTime":6292.857,"endTime":6296.157,"body":"idea is get it out there and then"},{"speaker":"before 6","startTime":6292.857,"endTime":6296.157,"body":"give it to experts and then they"},{"speaker":"before 6","startTime":6296.157,"endTime":6297.567,"body":"give us feedback and then, okay."},{"speaker":"before 6","startTime":6297.567,"endTime":6298.0470000000005,"body":"Got it."},{"speaker":"before 6","startTime":6298.0470000000005,"endTime":6299.217,"body":"Don't go down that path."},{"speaker":"before 6","startTime":6299.307,"endTime":6300.057,"body":"Change it up."},{"speaker":"before 6","startTime":6301.227,"endTime":6303.537,"body":"I'm exploring constraints . Yes."},{"speaker":"before 6","startTime":6303.997,"endTime":6304.417,"body":"Yes."},{"speaker":"before 6","startTime":6304.4220000000005,"endTime":6306.867,"body":"What's a constraint and a"},{"speaker":"before 6","startTime":6304.4220000000005,"endTime":6306.867,"body":"constraint to publication?"},{"speaker":"before 6","startTime":6307.077,"endTime":6309.147,"body":"It's a lot of editing, A lot of classic."},{"speaker":"before 6","startTime":6309.152,"endTime":6310.227,"body":"Oh nice."},{"speaker":"before 6","startTime":6310.467,"endTime":6310.947,"body":"Yeah."},{"speaker":"before 6","startTime":6311.277,"endTime":6312.117,"body":"So processing."},{"speaker":"before 6","startTime":6312.122,"endTime":6313.017,"body":"That's what I call it."},{"speaker":"before 6","startTime":6313.557,"endTime":6316.287,"body":"Just lippe you Scrum to do his book."},{"speaker":"before 6","startTime":6316.377,"endTime":6319.077,"body":"I'm gonna use t o C to do mine."},{"speaker":"before 6","startTime":6319.077,"endTime":6319.407,"body":"Nice."},{"speaker":"before 6","startTime":6319.857,"endTime":6320.037,"body":"Yes."},{"speaker":"before 6","startTime":6320.817,"endTime":6325.887,"body":". Dude, I think if there's anybody"},{"speaker":"before 6","startTime":6320.817,"endTime":6325.887,"body":"suited out there to do this, it's you."},{"speaker":"before 6","startTime":6325.947,"endTime":6329.067,"body":"The exciting thing is you're"},{"speaker":"before 6","startTime":6325.947,"endTime":6329.067,"body":"gonna contextualize all of this."},{"speaker":"before 6","startTime":6331.032,"endTime":6335.862,"body":"and color it with your real"},{"speaker":"before 6","startTime":6331.032,"endTime":6335.862,"body":"life experience of doing"},{"speaker":"before 6","startTime":6335.862,"endTime":6338.232,"body":"the damn thing in your work."},{"speaker":"before 6","startTime":6338.322,"endTime":6343.242,"body":"You know what it smells like, tell"},{"speaker":"before 6","startTime":6338.322,"endTime":6343.242,"body":"you, feels like you from the role"},{"speaker":"before 6","startTime":6343.302,"endTime":6348.792,"body":"of responsibility to deliver the"},{"speaker":"before 6","startTime":6343.302,"endTime":6348.792,"body":"project, not from an observer role."},{"speaker":"before 6","startTime":6349.812,"endTime":6354.042,"body":"You had responsibility in making"},{"speaker":"before 6","startTime":6349.812,"endTime":6354.042,"body":"the damn thing happen and you"},{"speaker":"before 6","startTime":6354.042,"endTime":6355.962,"body":"chose these tools and applied them."},{"speaker":"before 6","startTime":6355.962,"endTime":6357.912,"body":"You chose the thinking and you applied it."},{"speaker":"before 6","startTime":6358.122,"endTime":6360.432,"body":"You, it's not a summary"},{"speaker":"before 6","startTime":6358.122,"endTime":6360.432,"body":"of your observations."},{"speaker":"before 6","startTime":6361.992,"endTime":6365.322,"body":"Yeah, it's about breaking rules"},{"speaker":"before 6","startTime":6361.992,"endTime":6365.322,"body":"and open ended gate at 5:00 AM man."},{"speaker":"before 6","startTime":6365.322,"endTime":6372.342,"body":"Yes, it is a transfer of the experience"},{"speaker":"before 6","startTime":6365.322,"endTime":6372.342,"body":"that you learned, that you earned."},{"speaker":"before 6","startTime":6373.692,"endTime":6375.742,"body":"That is gonna be so powerful."},{"speaker":"before 6","startTime":6375.747,"endTime":6376.332,"body":"So that's one."},{"speaker":"before 6","startTime":6376.392,"endTime":6377.052,"body":"That's another thing."},{"speaker":"before 6","startTime":6377.052,"endTime":6381.402,"body":"Last thing is in terms of"},{"speaker":"before 6","startTime":6377.052,"endTime":6381.402,"body":"celebration, cuz now I'm lit up."},{"speaker":"before 6","startTime":6381.402,"endTime":6382.302,"body":"I'm freaking excited."},{"speaker":"before 6","startTime":6383.082,"endTime":6385.092,"body":", I'm excited cuz I like to help people."},{"speaker":"before 6","startTime":6386.832,"endTime":6388.212,"body":"I think what I'm what?"},{"speaker":"before 6","startTime":6388.212,"endTime":6389.082,"body":"Like my next."},{"speaker":"before 6","startTime":6389.487,"endTime":6394.857,"body":"The body of work that I'm understanding"},{"speaker":"before 6","startTime":6389.487,"endTime":6394.857,"body":"right now that will help me make the"},{"speaker":"before 6","startTime":6394.857,"endTime":6401.487,"body":"biggest contribution into the future"},{"speaker":"before 6","startTime":6394.857,"endTime":6401.487,"body":"is helping people or introducing people"},{"speaker":"before 6","startTime":6401.492,"endTime":6403.587,"body":"to the promise they are intended to be."},{"speaker":"before 6","startTime":6404.307,"endTime":6407.487,"body":"And so that's like getting past the"},{"speaker":"before 6","startTime":6404.307,"endTime":6407.487,"body":"little hangups and taking big steps"},{"speaker":"before 6","startTime":6407.517,"endTime":6409.347,"body":"and courageous stuff like this thing."},{"speaker":"before 6","startTime":6409.347,"endTime":6414.747,"body":"So for me, you just saying that"},{"speaker":"before 6","startTime":6409.347,"endTime":6414.747,"body":"is like the is so fulfilling, man."},{"speaker":"before 6","startTime":6414.777,"endTime":6415.817,"body":"I feel valuable."},{"speaker":"before 6","startTime":6415.817,"endTime":6418.677,"body":"I, I feel like I am of value"},{"speaker":"before 6","startTime":6415.817,"endTime":6418.677,"body":"and I'm serving my purpose."},{"speaker":"before 6","startTime":6419.307,"endTime":6425.727,"body":"Two, Keon and Joe, when they wrote their"},{"speaker":"before 6","startTime":6419.307,"endTime":6425.727,"body":"book, part of their like crazy idea, part"},{"speaker":"before 6","startTime":6425.727,"endTime":6430.287,"body":"of their vision was like, man, we need"},{"speaker":"before 6","startTime":6425.727,"endTime":6430.287,"body":"more stuff like this for construction."},{"speaker":"before 6","startTime":6430.317,"endTime":6430.677,"body":"Yeah."},{"speaker":"before 6","startTime":6431.097,"endTime":6437.247,"body":"And how awesome would it be if in"},{"speaker":"before 6","startTime":6431.097,"endTime":6437.247,"body":"three to five years all of these expert"},{"speaker":"before 6","startTime":6437.247,"endTime":6440.007,"body":"builders, there you go, lean builders."},{"speaker":"before 6","startTime":6441.237,"endTime":6445.947,"body":"How awesome would it be if all of a"},{"speaker":"before 6","startTime":6441.237,"endTime":6445.947,"body":"sudden a whole bunch of other people start"},{"speaker":"before 6","startTime":6446.157,"endTime":6448.827,"body":"publishing content to help our industry?"},{"speaker":"before 6","startTime":6449.412,"endTime":6450.282,"body":"and here we are."},{"speaker":"before 6","startTime":6450.402,"endTime":6452.712,"body":"Like it, it's amazing, man."},{"speaker":"before 6","startTime":6452.717,"endTime":6456.492,"body":"This is, they were right before we started"},{"speaker":"before 6","startTime":6452.717,"endTime":6456.492,"body":"recording, we were talking about how Dr."},{"speaker":"before 6","startTime":6456.492,"endTime":6458.562,"body":"Gold, he passed away in 2011."},{"speaker":"before 6","startTime":6458.562,"endTime":6462.942,"body":"He missed kind of the golden"},{"speaker":"before 6","startTime":6458.562,"endTime":6462.942,"body":"era where really this, these"},{"speaker":"before 6","startTime":6462.942,"endTime":6465.552,"body":"concepts started taking hold."},{"speaker":"before 6","startTime":6465.942,"endTime":6466.212,"body":"Yeah."},{"speaker":"before 6","startTime":6466.212,"endTime":6467.802,"body":"At least in the conversation."},{"speaker":"before 6","startTime":6467.9220000000005,"endTime":6471.042,"body":"Maybe they haven't taken hold in the"},{"speaker":"before 6","startTime":6467.9220000000005,"endTime":6471.042,"body":"mainstream, but uh, they're all of"},{"speaker":"before 6","startTime":6471.042,"endTime":6476.532,"body":"a sudden Chris Davis of the world"},{"speaker":"before 6","startTime":6471.042,"endTime":6476.532,"body":"now has a platform to stand on."},{"speaker":"before 6","startTime":6476.802,"endTime":6477.102,"body":"Yes."},{"speaker":"before 6","startTime":6478.382,"endTime":6478.872,"body":"Yeah."},{"speaker":"before 6","startTime":6478.872,"endTime":6479.392,"body":"Hell yeah."},{"speaker":"before 6","startTime":6479.397,"endTime":6480.702,"body":"Told them totally."},{"speaker":"before 6","startTime":6480.702,"endTime":6483.042,"body":"Em, and like Joe and Keon,"},{"speaker":"before 6","startTime":6480.702,"endTime":6483.042,"body":"they're like big shots now."},{"speaker":"before 6","startTime":6483.717,"endTime":6484.192,"body":". Oh yeah."},{"speaker":"before 6","startTime":6484.332,"endTime":6485.232,"body":"But they kill words."},{"speaker":"before 6","startTime":6485.612,"endTime":6492.282,"body":"But they, Joe and Keon respect, you've,"},{"speaker":"before 6","startTime":6485.612,"endTime":6492.282,"body":"if without you I wouldn't have gone"},{"speaker":"before 6","startTime":6492.287,"endTime":6497.592,"body":"down this path and then Jen and Jess,"},{"speaker":"before 6","startTime":6492.287,"endTime":6497.592,"body":"without your step into the fray, I"},{"speaker":"before 6","startTime":6497.597,"endTime":6498.852,"body":"wouldn't have gone down this path."},{"speaker":"before 6","startTime":6499.122,"endTime":6501.732,"body":"So this is all, it's a cumulative thing."},{"speaker":"before 6","startTime":6501.737,"endTime":6503.382,"body":"So it's, it's a one plus one."},{"speaker":"before 6","startTime":6504.042,"endTime":6504.642,"body":"Yes, people."},{"speaker":"before 6","startTime":6504.942,"endTime":6506.292,"body":"It's an exponential thing."},{"speaker":"before 6","startTime":6506.352,"endTime":6510.972,"body":"And hopefully the idea is again,"},{"speaker":"before 6","startTime":6506.352,"endTime":6510.972,"body":"it's to give some people some tactics"},{"speaker":"before 6","startTime":6510.972,"endTime":6515.652,"body":"and some inspiration, but also let's"},{"speaker":"before 6","startTime":6510.972,"endTime":6515.652,"body":"go inspire the next generation."},{"speaker":"before 6","startTime":6516.402,"endTime":6517.092,"body":"Hell yes."},{"speaker":"before 6","startTime":6517.092,"endTime":6522.282,"body":"So like Davis and Walker, maybe"},{"speaker":"before 6","startTime":6517.092,"endTime":6522.282,"body":"those guys are pretty inspirational."},{"speaker":"before 6","startTime":6523.002,"endTime":6525.552,"body":"Yes, and we're definitely, yeah."},{"speaker":"before 6","startTime":6525.612,"endTime":6526.182,"body":"Hell yeah."},{"speaker":"before 6","startTime":6526.332,"endTime":6530.592,"body":"And we're definitely gonna talk about"},{"speaker":"before 6","startTime":6526.332,"endTime":6530.592,"body":"like how being super disciplined"},{"speaker":"before 6","startTime":6530.592,"endTime":6532.682,"body":"with your control points,  Ooh."},{"speaker":"before 6","startTime":6533.142,"endTime":6534.732,"body":"Leads to productivity."},{"speaker":"before 6","startTime":6534.792,"endTime":6535.482,"body":"Yeah."},{"speaker":"before 6","startTime":6535.482,"endTime":6536.292,"body":"Yes."},{"speaker":"before 6","startTime":6536.372,"endTime":6537.162,"body":"So yeah."},{"speaker":"before 6","startTime":6537.162,"endTime":6538.032,"body":"So here we go."},{"speaker":"before 6","startTime":6538.032,"endTime":6539.112,"body":"Lean surveyor."},{"speaker":"before 6","startTime":6539.1720000000005,"endTime":6539.442,"body":"Hello."},{"speaker":"before 6","startTime":6539.802,"endTime":6543.342,"body":"Gonna take some that same with Jason"},{"speaker":"before 6","startTime":6539.802,"endTime":6543.342,"body":"Schroeder if you break off from"},{"speaker":"before 6","startTime":6543.342,"endTime":6545.352,"body":"the company that I work for now."},{"speaker":"before 6","startTime":6545.802,"endTime":6545.982,"body":"Yep."},{"speaker":"before 6","startTime":6546.072,"endTime":6548.1720000000005,"body":"And do your inspirational thing."},{"speaker":"before 6","startTime":6548.1720000000005,"endTime":6549.552,"body":"I don't think I would be inspired."},{"speaker":"before 6","startTime":6549.552,"endTime":6552.562,"body":"So thank you Jason and your organiz."},{"speaker":"before 6","startTime":6553.122,"endTime":6556.242,"body":"And Katie especially, probably,"},{"speaker":"before 6","startTime":6553.122,"endTime":6556.242,"body":"she's probably the primary"},{"speaker":"before 6","startTime":6556.392,"endTime":6560.682,"body":"motivator, . And I'm Katie, just"},{"speaker":"before 6","startTime":6556.392,"endTime":6560.682,"body":"to just narrate my life because she"},{"speaker":"before 6","startTime":6560.682,"endTime":6562.032,"body":"has a very good way of doing that."},{"speaker":"before 6","startTime":6562.037,"endTime":6565.512,"body":"But yes, so thank you everybody for"},{"speaker":"before 6","startTime":6562.037,"endTime":6565.512,"body":"doing that and we're gonna get after"},{"speaker":"before 6","startTime":6565.512,"endTime":6569.442,"body":"it and hopefully we'll see some"},{"speaker":"before 6","startTime":6565.512,"endTime":6569.442,"body":"white purpose in the next cycle."},{"speaker":"before 6","startTime":6569.532,"endTime":6571.4220000000005,"body":"I, GLC and L C I."},{"speaker":"before 6","startTime":6571.932,"endTime":6574.242,"body":"So that'll be the first"},{"speaker":"before 6","startTime":6571.932,"endTime":6574.242,"body":"opportunity for some feedback."},{"speaker":"before 6","startTime":6574.242,"endTime":6574.932,"body":"So I'll look for that."},{"speaker":"before 6","startTime":6575.562,"endTime":6576.492,"body":"Look for that soon."},{"speaker":"before 6","startTime":6577.002,"endTime":6577.752,"body":"Yes sir."},{"speaker":"before 6","startTime":6577.992,"endTime":6580.542,"body":"Damn, I think we just close on that shit."},{"speaker":"before 6","startTime":6581.022,"endTime":6583.122,"body":"We're gonna do livestream,"},{"speaker":"before 6","startTime":6581.022,"endTime":6583.122,"body":"so come at me bro."},{"speaker":"before 6","startTime":6583.272,"endTime":6585.042,"body":"Yeah babe, it's good."},{"speaker":"before 6","startTime":6585.402,"endTime":6586.4220000000005,"body":"Ask me anything."},{"speaker":"before 6","startTime":6586.782,"endTime":6587.712,"body":"Ask me anything."},{"speaker":"before 6","startTime":6587.717,"endTime":6588.312,"body":"Really."},{"speaker":"before 6","startTime":6588.402,"endTime":6589.272,"body":"This the goal."},{"speaker":"before 6","startTime":6589.272,"endTime":6590.112,"body":"I picked this up."},{"speaker":"before 6","startTime":6590.1720000000005,"endTime":6591.762,"body":"I picked it up off of a desk."},{"speaker":"before 6","startTime":6592.032,"endTime":6596.382,"body":"I was just walking, I was on my way"},{"speaker":"before 6","startTime":6592.032,"endTime":6596.382,"body":"out of work and I looked at a desk and"},{"speaker":"before 6","startTime":6596.382,"endTime":6598.722,"body":"I saw this book and I was like, I'm"},{"speaker":"before 6","startTime":6596.382,"endTime":6598.722,"body":"gonna pick it up and I'm gonna read it."},{"speaker":"before 6","startTime":6598.992,"endTime":6600.852,"body":"And then, so I didn't buy it."},{"speaker":"before 6","startTime":6600.852,"endTime":6603.492,"body":"I wasn't inspired, I"},{"speaker":"before 6","startTime":6600.852,"endTime":6603.492,"body":"just was like curious."},{"speaker":"before 6","startTime":6603.762,"endTime":6608.382,"body":"And from being curious, it took"},{"speaker":"before 6","startTime":6603.762,"endTime":6608.382,"body":"me into a whole different path."},{"speaker":"before 6","startTime":6609.087,"endTime":6613.197,"body":"and, and introduce me to some"},{"speaker":"before 6","startTime":6609.087,"endTime":6613.197,"body":"awesome people, yourself included."},{"speaker":"before 6","startTime":6613.257,"endTime":6616.407,"body":"And now I just surround myself"},{"speaker":"before 6","startTime":6613.257,"endTime":6616.407,"body":"with those people and I'm just so"},{"speaker":"before 6","startTime":6616.407,"endTime":6619.437,"body":"grateful to, to be able to do that."},{"speaker":"before 6","startTime":6619.527,"endTime":6623.247,"body":"I'm very passionate about it, but also I"},{"speaker":"before 6","startTime":6619.527,"endTime":6623.247,"body":"want to pay it for, but, so here we go."},{"speaker":"before 6","startTime":6624.027,"endTime":6624.807,"body":"Let's do it, man."},{"speaker":"before 6","startTime":6625.137,"endTime":6625.7970000000005,"body":"Hell yeah."},{"speaker":"before 6","startTime":6626.667,"endTime":6627.657,"body":"Do all right."},{"speaker":"before 6","startTime":6627.957,"endTime":6628.317,"body":"Done."},{"speaker":"before 6","startTime":6634.241,"endTime":6638.831,"body":"Man, you are one dedicated listener"},{"speaker":"before 6","startTime":6634.241,"endTime":6638.831,"body":"sticking with us all the way"},{"speaker":"before 6","startTime":6638.831,"endTime":6641.561,"body":"through to the very, very end."},{"speaker":"before 6","startTime":6641.951,"endTime":6647.591,"body":"Please know that this podcast dies without"},{"speaker":"before 6","startTime":6641.951,"endTime":6647.591,"body":"you, and we invite you to share how the"},{"speaker":"before 6","startTime":6647.591,"endTime":6652.001,"body":"episode's impacting you, along with your"},{"speaker":"before 6","startTime":6647.591,"endTime":6652.001,"body":"thoughts, questions, and suggestions."},{"speaker":"before 6","startTime":6652.181,"endTime":6655.571,"body":"You have been gracious with your"},{"speaker":"before 6","startTime":6652.181,"endTime":6655.571,"body":"times, so we added social media"},{"speaker":"before 6","startTime":6655.571,"endTime":6659.321,"body":"links in the show notes to make it"},{"speaker":"before 6","startTime":6655.571,"endTime":6659.321,"body":"super easy for you to connect with."},{"speaker":"before 6","startTime":6660.291,"endTime":6661.466,"body":"be kind to yourself."},{"speaker":"before 6","startTime":6661.706,"endTime":6664.246,"body":"Stay cool and we'll talk at you next time."}]}