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Is what you’re doing in HR impacting your bottom line? If not, why are you doing it? Pat Acheampong is the founder of Ahumka Digital. He is a self-proclaimed Tech Junkie, a Would be Philanthropist, an Entrepreneur, Bon Vivant, and Aspiring World Changer. 

With over 15 years of experience working in global businesses in the UK, North America, Australia, and Asia, he is currently head of Employee Experience and Service Delivery at Zurich Insurance in Hong Kong.

Any tech-geek is a friend of mine! So let’s dive into the episode and learn about using the employee experience - profit loop to boost your organisation’s bottom line.

[00:01 - 05:17] Opening Segment

• Dwight and I welcome and learn more about Pat Acheampong
• Today’s topic - The Purpose is Profit

[05:18 - 12:31] What’s Broken in HR Data Collection Today

• Lot’s of data, little insight into the employee experience
• What’s missing in employee experience and how to improve it
• Keep people in people analytics - profit loop

[12:32 - 20:57] What You Should be Producing Analytics On

• ‘So What?’ analytics - placing value on a people asset
• Practical evaluations 
• Finding the right turnover

[20:58 - 29:17] What to Measure and How to Do It

• It doesn’t have to be contained into a fixed field 
• Quality data is key, get specific with priorities 
• The right people focused on the right places

[29:18 - 31:30] Closing Segment

• Summary of our conversation and final points

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Produced by Affogato Media