Hari Prasad grew up in Madras, India and moved to a small town in West Virginia to go to school at age 19. From there he focused on healthcare economics and held a series of jobs where he analyzed the patient journey and created the infrastructure for success under accountable care.
But the idea for Yosi Health https://yosi.health/ came from his own experience. After dislocating his shoulder he had the very painful experience of filling out all sorts of paperwork before being seen. Ouch!
Yosi --which means 'awareness' or 'think'-- was created to improve the front end experience for patients and providers. The results --reduced patient no shows, higher collection rates, and improved online reputation-- are attractive to practices that generally provide great care coupled with poor customer service.
Host David E. Williams is president of healthcare strategy consulting firm Health Business Group. Produced by Dafna Williams.