IBS Intelligence Global FinTech Interviews
Go one-on-one with the innovators, disruptors, leaders, and decision-makers driving change in FinTech and financial services. IBS Intelligence delivers exclusive global interviews that uncover strategies, challenges, and the ideas powering the next wave of financial technology.
IBS Intelligence Global FinTech Interviews
EP927: Accessible Credit Through Technology and Trust
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Puja Singh, Chief Executive Officer, Manipal Fintech
In this episode, Vriti Gothi sits down with Puja Abhishek Singh, CEO of Manipal Fintech, to discuss how the company is bridging India’s credit divide. They explore the role of gold loans in providing quick, reliable access to funds, how AI and technology are transforming onboarding, underwriting, and collections, and the importance of designing customer-centric solutions that reach rural and semi-urban populations. Puja also shares insights from her career across Paytm, Mastercard, SBI Cards, and GE, discussing inclusive leadership, fintech-bank partnerships, and the future of lending in India.