“85% of your success in a consultation comes down to communication and attitude and only 15% to your technical skills,” explains Ashley Latter, an internationally-acclaimed dental business coach with more than 30,000 hours of coaching under his belt. In this episode, he answers the following questions:
• What are the main mistakes that dentists make in their communication?
• How can you successfully build rapport with new patients?
• What are concrete steps that every dentist should take to increase case acceptance?
Looking to increase case acceptance in your practice? Then this is surely an episode not to miss.