Ever feel a conversation snap from “let’s talk” to “we’re yelling” in seconds? When you find yourself butting heads with someone over a "sensitive" topic, it can seem impossible to get on the same page. In this episode, I unpack a research-backed way to dissolve stalemates and actually influence change without steamrolling the person you love. The trick isn’t the perfect comeback: it’s validation, or "tactical empathy."
I talk about the clinical science behind validation that reveals why it's so powerful biologically. Then I talk through practical steps for using validation to go from talking AT each other to talking TO each other. These strategies lowers defensiveness, overwhelm, and hostility. Then, I walk through everyday examples (from talking about drinking and mental health to bedtime battles with a stubborn toddler)and show how to pivot from adversaries to teammates facing the same problem.
I also cover what to do when someone shuts down entirely, how to validate the wall itself, and why this approach is especially powerful with sadness and shame. If you’ve been stuck in circular fights, these tools can open a path to collaboration, progress, and a little peace at home.