Artificial intelligence has rapidly evolved from an industry buzzword to a business reality. In this episode of Crump Insights, Joe Johns talks with carrier leaders about their use of AI in insurance. They share their experiences moving from experimentation to deployment, where AI adds value, and how technology improves underwriting, service, support, and operations.

The conversation also addresses what these developments mean for financial professionals, the opportunities on the horizon, and why human expertise remains essential despite AI advancements. Whether understanding AI's impact or its future, this discussion offers practical insights from industry leaders.

Crump Host: Joe Johns, Chief Digital & Strategy Officer

Guests:

• Prudential: Dan Jennings, Chief Product Owner, IOI Distribution
• Securian: Chris Owens, Sales & Distribution Leader

This episode is part of Crump’s Insurance Influencer Perspectives series — conversations with carriers, independent financial professionals, and institutional organizations on how risk management solutions are evolving. Episode 3 of 5.

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