{"version":"1.0.0","segments":[{"speaker":"Michael Kelley","startTime":5.64,"endTime":7.98,"body":"Welcome to"},{"speaker":"Michael Kelley","startTime":5.64,"endTime":7.98,"body":"Yellow Iron, Black Smoke, your"},{"speaker":"Michael Kelley","startTime":7.98,"endTime":12.15,"body":"podcast for construction heavy"},{"speaker":"Michael Kelley","startTime":7.98,"endTime":12.15,"body":"equipment, economics, and"},{"speaker":"Michael Kelley","startTime":12.18,"endTime":17.55,"body":"management. I'm Michael Kelley,"},{"speaker":"Michael Kelley","startTime":12.18,"endTime":17.55,"body":"your host. Hello, Mike. Glad"},{"speaker":"Michael Kelley","startTime":17.55,"endTime":21.48,"body":"you're back. We're here for the"},{"speaker":"Michael Kelley","startTime":17.55,"endTime":21.48,"body":"second episode talking about"},{"speaker":"Michael Kelley","startTime":21.48,"endTime":24.21,"body":"chapter two of the new book. How"},{"speaker":"Michael Kelley","startTime":21.48,"endTime":24.21,"body":"are you?"},{"speaker":"Mike Vorster","startTime":24.75,"endTime":26.73,"body":"I'm very well,"},{"speaker":"Mike Vorster","startTime":24.75,"endTime":26.73,"body":"indeed, Michael, thank you very"},{"speaker":"Mike Vorster","startTime":26.73,"endTime":30.36,"body":"much good to be with you again,"},{"speaker":"Mike Vorster","startTime":26.73,"endTime":30.36,"body":"all is all is well in, in"},{"speaker":"Mike Vorster","startTime":30.36,"endTime":34.08,"body":"southern Florida. Well, good."},{"speaker":"Mike Vorster","startTime":30.36,"endTime":34.08,"body":"And all is well here in"},{"speaker":"Mike Vorster","startTime":34.08,"endTime":37.74,"body":"battleground Washington as well."},{"speaker":"Mike Vorster","startTime":34.08,"endTime":37.74,"body":"So I'm glad that we're back"},{"speaker":"Mike Vorster","startTime":37.74,"endTime":40.8,"body":"here. I think that it's gonna be"},{"speaker":"Mike Vorster","startTime":37.74,"endTime":40.8,"body":"a good conversation today about"},{"speaker":"Mike Vorster","startTime":40.83,"endTime":44.25,"body":"the second chapter, I think that"},{"speaker":"Mike Vorster","startTime":40.83,"endTime":44.25,"body":"this is this chapter, reading"},{"speaker":"Mike Vorster","startTime":44.25,"endTime":48.9,"body":"through it again, as I was last"},{"speaker":"Mike Vorster","startTime":44.25,"endTime":48.9,"body":"night, it really gets to the"},{"speaker":"Mike Vorster","startTime":48.9,"endTime":53.04,"body":"heart of, of equipment"},{"speaker":"Mike Vorster","startTime":48.9,"endTime":53.04,"body":"management in a lot of ways"},{"speaker":"Mike Vorster","startTime":53.04,"endTime":56.46,"body":"because it's, well, well, it's"},{"speaker":"Mike Vorster","startTime":53.04,"endTime":56.46,"body":"titled success is a team sport."},{"speaker":"Mike Vorster","startTime":57.0,"endTime":60.63,"body":"And, you know, it really talks a"},{"speaker":"Mike Vorster","startTime":57.0,"endTime":60.63,"body":"lot about I think, what people"},{"speaker":"Mike Vorster","startTime":60.63,"endTime":63.87,"body":"are struggling with, as their"},{"speaker":"Mike Vorster","startTime":60.63,"endTime":63.87,"body":"companies are growing, how did"},{"speaker":"Mike Vorster","startTime":63.9,"endTime":69.06,"body":"this chapter, how did this one"},{"speaker":"Mike Vorster","startTime":63.9,"endTime":69.06,"body":"get into a book about economics?"},{"speaker":"Mike Vorster","startTime":75.51,"endTime":79.74,"body":"You really can't, you really"},{"speaker":"Mike Vorster","startTime":75.51,"endTime":79.74,"body":"can't do anything without"},{"speaker":"Mike Vorster","startTime":79.74,"endTime":85.23,"body":"talking about the fact that"},{"speaker":"Mike Vorster","startTime":79.74,"endTime":85.23,"body":"success is a team sport. Okay?"},{"speaker":"Mike Vorster","startTime":85.98,"endTime":89.46,"body":"What it because I think about"},{"speaker":"Mike Vorster","startTime":85.98,"endTime":89.46,"body":"what would happen to a company"},{"speaker":"Mike Vorster","startTime":89.46,"endTime":94.32,"body":"if the CFO was the only person"},{"speaker":"Mike Vorster","startTime":89.46,"endTime":94.32,"body":"in the company that was"},{"speaker":"Mike Vorster","startTime":94.32,"endTime":100.17,"body":"concerned about cost and finance"},{"speaker":"Mike Vorster","startTime":94.32,"endTime":100.17,"body":"and financial performance, or if"},{"speaker":"Mike Vorster","startTime":100.17,"endTime":103.62,"body":"the production manager was the"},{"speaker":"Mike Vorster","startTime":100.17,"endTime":103.62,"body":"only person in the business that"},{"speaker":"Mike Vorster","startTime":103.62,"endTime":107.76,"body":"was kind of responsible, or"},{"speaker":"Mike Vorster","startTime":103.62,"endTime":107.76,"body":"thinking about production, we"},{"speaker":"Mike Vorster","startTime":107.76,"endTime":111.06,"body":"know that won't work. Or if a"},{"speaker":"Mike Vorster","startTime":107.76,"endTime":111.06,"body":"quality manager was the only"},{"speaker":"Mike Vorster","startTime":111.06,"endTime":114.78,"body":"person thinking about quality,"},{"speaker":"Mike Vorster","startTime":111.06,"endTime":114.78,"body":"or heaven forbid, that the"},{"speaker":"Mike Vorster","startTime":114.78,"endTime":118.32,"body":"safety manager is the only"},{"speaker":"Mike Vorster","startTime":114.78,"endTime":118.32,"body":"person who's thinking about"},{"speaker":"Mike Vorster","startTime":118.32,"endTime":124.29,"body":"safety, because we know that, in"},{"speaker":"Mike Vorster","startTime":118.32,"endTime":124.29,"body":"order for things to work, yes,"},{"speaker":"Mike Vorster","startTime":124.29,"endTime":127.83,"body":"there has to be someone that"},{"speaker":"Mike Vorster","startTime":124.29,"endTime":127.83,"body":"carries the flag, there's got to"},{"speaker":"Mike Vorster","startTime":127.83,"endTime":133.71,"body":"be someone who's the champion,"},{"speaker":"Mike Vorster","startTime":127.83,"endTime":133.71,"body":"or the function. But in today's"},{"speaker":"Mike Vorster","startTime":133.71,"endTime":137.49,"body":"construction company, and in"},{"speaker":"Mike Vorster","startTime":133.71,"endTime":137.49,"body":"today's world, everybody's got"},{"speaker":"Mike Vorster","startTime":137.49,"endTime":141.03,"body":"to be making their contribution"},{"speaker":"Mike Vorster","startTime":137.49,"endTime":141.03,"body":"one way or the other. And"},{"speaker":"Mike Vorster","startTime":141.03,"endTime":144.45,"body":"equipment is no different."},{"speaker":"Mike Vorster","startTime":141.03,"endTime":144.45,"body":"Because we Yes, we need good"},{"speaker":"Mike Vorster","startTime":144.45,"endTime":149.76,"body":"leadership in an equipment"},{"speaker":"Mike Vorster","startTime":144.45,"endTime":149.76,"body":"group, to carry the flag, and to"},{"speaker":"Mike Vorster","startTime":149.76,"endTime":154.92,"body":"set the tone and to create the"},{"speaker":"Mike Vorster","startTime":149.76,"endTime":154.92,"body":"frameworks if you wish. But"},{"speaker":"Mike Vorster","startTime":154.95,"endTime":158.22,"body":"everybody in a construction"},{"speaker":"Mike Vorster","startTime":154.95,"endTime":158.22,"body":"company, everybody in a heavy"},{"speaker":"Mike Vorster","startTime":158.49,"endTime":162.57,"body":"civil engineering infrastructure"},{"speaker":"Mike Vorster","startTime":158.49,"endTime":162.57,"body":"company, or any other heavy"},{"speaker":"Mike Vorster","startTime":162.57,"endTime":165.93,"body":"construction company, everybody"},{"speaker":"Mike Vorster","startTime":162.57,"endTime":165.93,"body":"is one way or another,"},{"speaker":"Mike Vorster","startTime":166.38,"endTime":171.84,"body":"responsible or involved in"},{"speaker":"Mike Vorster","startTime":166.38,"endTime":171.84,"body":"equipment, and it can't be only"},{"speaker":"Mike Vorster","startTime":171.84,"endTime":175.08,"body":"the equipment manager, it's got"},{"speaker":"Mike Vorster","startTime":171.84,"endTime":175.08,"body":"to be the team, it's got to be"},{"speaker":"Mike Vorster","startTime":175.17,"endTime":179.37,"body":"the team that creates the"},{"speaker":"Mike Vorster","startTime":175.17,"endTime":179.37,"body":"success. And of course, one of"},{"speaker":"Mike Vorster","startTime":179.37,"endTime":184.47,"body":"the things that we mustn't"},{"speaker":"Mike Vorster","startTime":179.37,"endTime":184.47,"body":"forget, is that the most"},{"speaker":"Mike Vorster","startTime":184.47,"endTime":190.05,"body":"important player in that team is"},{"speaker":"Mike Vorster","startTime":184.47,"endTime":190.05,"body":"the hand that turns the key. And"},{"speaker":"Mike Vorster","startTime":190.05,"endTime":194.7,"body":"that's the operator. Okay. And"},{"speaker":"Mike Vorster","startTime":190.05,"endTime":194.7,"body":"so it's difficult for me to"},{"speaker":"Mike Vorster","startTime":194.7,"endTime":199.56,"body":"think about success in equipment"},{"speaker":"Mike Vorster","startTime":194.7,"endTime":199.56,"body":"management, and think only of"},{"speaker":"Mike Vorster","startTime":199.56,"endTime":204.87,"body":"the equipment manager, I think"},{"speaker":"Mike Vorster","startTime":199.56,"endTime":204.87,"body":"that would be very, very, very,"},{"speaker":"Mike Vorster","startTime":204.87,"endTime":205.98,"body":"very wrong thing to do."},{"speaker":"Michael Kelley","startTime":207.04,"endTime":211.36,"body":"Gotcha. Gotcha."},{"speaker":"Michael Kelley","startTime":207.04,"endTime":211.36,"body":"So, you know, I've been"},{"speaker":"Michael Kelley","startTime":211.36,"endTime":215.98,"body":"listening to all of this hype"},{"speaker":"Michael Kelley","startTime":211.36,"endTime":215.98,"body":"about Tesla and their battery"},{"speaker":"Michael Kelley","startTime":215.98,"endTime":219.25,"body":"day in an Elon Musk always talks"},{"speaker":"Michael Kelley","startTime":215.98,"endTime":219.25,"body":"about the machine that builds"},{"speaker":"Michael Kelley","startTime":219.25,"endTime":223.39,"body":"the machine. And I was thinking"},{"speaker":"Michael Kelley","startTime":219.25,"endTime":223.39,"body":"about that, that, you know, he"},{"speaker":"Michael Kelley","startTime":223.39,"endTime":226.03,"body":"cares so much about the factory"},{"speaker":"Michael Kelley","startTime":223.39,"endTime":226.03,"body":"that builds his Tesla's and he"},{"speaker":"Michael Kelley","startTime":226.03,"endTime":228.61,"body":"talks more about the factory"},{"speaker":"Michael Kelley","startTime":226.03,"endTime":228.61,"body":"than he does about the Tesla's"},{"speaker":"Michael Kelley","startTime":228.61,"endTime":232.15,"body":"themselves. And it's almost the"},{"speaker":"Michael Kelley","startTime":228.61,"endTime":232.15,"body":"same way I feel like in what"},{"speaker":"Michael Kelley","startTime":232.15,"endTime":234.76,"body":"we're doing is that there should"},{"speaker":"Michael Kelley","startTime":232.15,"endTime":234.76,"body":"be more talk about these"},{"speaker":"Michael Kelley","startTime":234.76,"endTime":235.54,"body":"machines."},{"speaker":"Michael Kelley","startTime":237.029,"endTime":239.939,"body":"And, and I shouldn't say less"},{"speaker":"Michael Kelley","startTime":237.029,"endTime":239.939,"body":"talk, but more talk about the"},{"speaker":"Michael Kelley","startTime":239.939,"endTime":242.129,"body":"machines that build the bridges,"},{"speaker":"Michael Kelley","startTime":239.939,"endTime":242.129,"body":"the machines that build the"},{"speaker":"Michael Kelley","startTime":242.129,"endTime":246.149,"body":"roads, and maybe make it to"},{"speaker":"Michael Kelley","startTime":242.129,"endTime":246.149,"body":"bring that in parity with"},{"speaker":"Michael Kelley","startTime":246.209,"endTime":248.249,"body":"talking about the bridges and"},{"speaker":"Michael Kelley","startTime":246.209,"endTime":248.249,"body":"the roads themselves."},{"speaker":"Mike Vorster","startTime":249.9,"endTime":253.14,"body":"Yeah, that you"},{"speaker":"Mike Vorster","startTime":249.9,"endTime":253.14,"body":"know, that's valid, very valid."},{"speaker":"Mike Vorster","startTime":253.14,"endTime":256.74,"body":"And if you think about it from"},{"speaker":"Mike Vorster","startTime":253.14,"endTime":256.74,"body":"a, from a state, straight"},{"speaker":"Mike Vorster","startTime":256.74,"endTime":261.36,"body":"costing and accounting point of"},{"speaker":"Mike Vorster","startTime":256.74,"endTime":261.36,"body":"view, if you running six or"},{"speaker":"Mike Vorster","startTime":261.36,"endTime":265.47,"body":"eight or 10 jobs simultaneously"},{"speaker":"Mike Vorster","startTime":261.36,"endTime":265.47,"body":"out of your company, then your"},{"speaker":"Mike Vorster","startTime":265.47,"endTime":269.43,"body":"equipment account is probably"},{"speaker":"Mike Vorster","startTime":265.47,"endTime":269.43,"body":"the biggest job in your company."},{"speaker":"Mike Vorster","startTime":269.73,"endTime":273.03,"body":"You know, let's let's sincerely"},{"speaker":"Mike Vorster","startTime":269.73,"endTime":273.03,"body":"hope that we're managing the"},{"speaker":"Mike Vorster","startTime":273.21,"endTime":277.14,"body":"equipment account or the same"},{"speaker":"Mike Vorster","startTime":273.21,"endTime":277.14,"body":"skill, care and attention as we"},{"speaker":"Mike Vorster","startTime":277.38,"endTime":281.34,"body":"pay to any of the of the large"},{"speaker":"Mike Vorster","startTime":277.38,"endTime":281.34,"body":"jobs that our companies running."},{"speaker":"Mike Vorster","startTime":281.34,"endTime":284.1,"body":"And then of course, with"},{"speaker":"Mike Vorster","startTime":281.34,"endTime":284.1,"body":"equipment, we've got this thing"},{"speaker":"Mike Vorster","startTime":284.1,"endTime":288.15,"body":"about, the job never ends,"},{"speaker":"Mike Vorster","startTime":284.1,"endTime":288.15,"body":"right. There's no real beginning"},{"speaker":"Mike Vorster","startTime":288.15,"endTime":292.11,"body":"and there's no real end to this"},{"speaker":"Mike Vorster","startTime":288.15,"endTime":292.11,"body":"job called managing the fleet"},{"speaker":"Mike Vorster","startTime":292.11,"endTime":296.34,"body":"and looking after the all the"},{"speaker":"Mike Vorster","startTime":292.11,"endTime":296.34,"body":"transactions associated with"},{"speaker":"Mike Vorster","startTime":296.37,"endTime":300.42,"body":"managing the fleet. Fleet"},{"speaker":"Mike Vorster","startTime":296.37,"endTime":300.42,"body":"Management is critical. Another"},{"speaker":"Mike Vorster","startTime":300.42,"endTime":304.68,"body":"little fascination in it another"},{"speaker":"Mike Vorster","startTime":300.42,"endTime":304.68,"body":"little twist in it. And that is"},{"speaker":"Mike Vorster","startTime":304.68,"endTime":309.12,"body":"that when you look at the fleet,"},{"speaker":"Mike Vorster","startTime":304.68,"endTime":309.12,"body":"or you look at a machine, there"},{"speaker":"Mike Vorster","startTime":309.12,"endTime":312.75,"body":"are the operational aspects of"},{"speaker":"Mike Vorster","startTime":309.12,"endTime":312.75,"body":"owning and operating a machine,"},{"speaker":"Mike Vorster","startTime":313.11,"endTime":316.77,"body":"you know, how hard can it push?"},{"speaker":"Mike Vorster","startTime":313.11,"endTime":316.77,"body":"How hard can it pull? How much"},{"speaker":"Mike Vorster","startTime":316.77,"endTime":321.9,"body":"can it lift, and those aspects"},{"speaker":"Mike Vorster","startTime":316.77,"endTime":321.9,"body":"of the machine that relate to"},{"speaker":"Mike Vorster","startTime":321.9,"endTime":327.12,"body":"the straight production of work,"},{"speaker":"Mike Vorster","startTime":321.9,"endTime":327.12,"body":"right. And then there are the"},{"speaker":"Mike Vorster","startTime":327.15,"endTime":331.02,"body":"mechanical aspects of the"},{"speaker":"Mike Vorster","startTime":327.15,"endTime":331.02,"body":"machine. And that is the oil and"},{"speaker":"Mike Vorster","startTime":331.02,"endTime":334.56,"body":"grease, looking after it,"},{"speaker":"Mike Vorster","startTime":331.02,"endTime":334.56,"body":"repairing it, maintaining it,"},{"speaker":"Mike Vorster","startTime":334.86,"endTime":338.91,"body":"rebuilding it, replacing it, and"},{"speaker":"Mike Vorster","startTime":334.86,"endTime":338.91,"body":"those sorts of things, which is"},{"speaker":"Mike Vorster","startTime":338.91,"endTime":344.07,"body":"really where I've made my focus"},{"speaker":"Mike Vorster","startTime":338.91,"endTime":344.07,"body":"over the years. And then, of"},{"speaker":"Mike Vorster","startTime":344.07,"endTime":348.36,"body":"course, there are the capital"},{"speaker":"Mike Vorster","startTime":344.07,"endTime":348.36,"body":"investment, the financial"},{"speaker":"Mike Vorster","startTime":348.36,"endTime":353.52,"body":"aspects of the machine, and that"},{"speaker":"Mike Vorster","startTime":348.36,"endTime":353.52,"body":"is the dollars and cents aspect"},{"speaker":"Mike Vorster","startTime":353.52,"endTime":357.72,"body":"of the machine. So equipment,"},{"speaker":"Mike Vorster","startTime":353.52,"endTime":357.72,"body":"this machine that builds the"},{"speaker":"Mike Vorster","startTime":357.72,"endTime":363.69,"body":"work lies at the confluence of"},{"speaker":"Mike Vorster","startTime":357.72,"endTime":363.69,"body":"at least three very strong"},{"speaker":"Mike Vorster","startTime":363.69,"endTime":369.3,"body":"forces, or strong disciplines or"},{"speaker":"Mike Vorster","startTime":363.69,"endTime":369.3,"body":"strong mindsets that relate to"},{"speaker":"Mike Vorster","startTime":369.48,"endTime":373.83,"body":"how much can it push and pull?"},{"speaker":"Mike Vorster","startTime":369.48,"endTime":373.83,"body":"Are you oil and grease it? And"},{"speaker":"Mike Vorster","startTime":373.83,"endTime":378.12,"body":"then tell me about the dollars"},{"speaker":"Mike Vorster","startTime":373.83,"endTime":378.12,"body":"and cents, okay? Because and"},{"speaker":"Mike Vorster","startTime":378.12,"endTime":382.53,"body":"those three things can't work"},{"speaker":"Mike Vorster","startTime":378.12,"endTime":382.53,"body":"independently, you can't make a"},{"speaker":"Mike Vorster","startTime":382.86,"endTime":387.18,"body":"decision that makes 100% sense"},{"speaker":"Mike Vorster","startTime":382.86,"endTime":387.18,"body":"from a pushing and pulling point"},{"speaker":"Mike Vorster","startTime":387.18,"endTime":390.33,"body":"of view. But it's a nonsense"},{"speaker":"Mike Vorster","startTime":387.18,"endTime":390.33,"body":"when it comes to oil and grease"},{"speaker":"Mike Vorster","startTime":390.33,"endTime":394.11,"body":"or dollars and cents. And any"},{"speaker":"Mike Vorster","startTime":390.33,"endTime":394.11,"body":"one of those can't be sort of"},{"speaker":"Mike Vorster","startTime":394.53,"endTime":398.91,"body":"optimized relative to any of the"},{"speaker":"Mike Vorster","startTime":394.53,"endTime":398.91,"body":"others. And that's another"},{"speaker":"Mike Vorster","startTime":398.91,"endTime":401.4,"body":"reason why it's a team sport."},{"speaker":"Michael Kelley","startTime":402.56,"endTime":404.72,"body":"It's it's a"},{"speaker":"Michael Kelley","startTime":402.56,"endTime":404.72,"body":"three legged stool. And if one"},{"speaker":"Michael Kelley","startTime":404.72,"endTime":407.33,"body":"of the if one of the legs is"},{"speaker":"Michael Kelley","startTime":404.72,"endTime":407.33,"body":"shorter than the other the"},{"speaker":"Michael Kelley","startTime":407.33,"endTime":409.01,"body":"stools not worth anything."},{"speaker":"Mike Vorster","startTime":409.49,"endTime":414.23,"body":"Yeah, yeah. No,"},{"speaker":"Mike Vorster","startTime":409.49,"endTime":414.23,"body":"you know, you have these three,"},{"speaker":"Mike Vorster","startTime":414.59,"endTime":418.7,"body":"these, these three aspects that"},{"speaker":"Mike Vorster","startTime":414.59,"endTime":418.7,"body":"you just mentioned. But then you"},{"speaker":"Mike Vorster","startTime":418.73,"endTime":424.91,"body":"also talk a lot about the for"},{"speaker":"Mike Vorster","startTime":418.73,"endTime":424.91,"body":"performance areas. Do the is"},{"speaker":"Mike Vorster","startTime":424.91,"endTime":427.61,"body":"this like, this is another way"},{"speaker":"Mike Vorster","startTime":424.91,"endTime":427.61,"body":"of looking at this same thing,"},{"speaker":"Mike Vorster","startTime":427.61,"endTime":427.94,"body":"right?"},{"speaker":"Mike Vorster","startTime":428.55,"endTime":434.31,"body":"Yeah, yeah. And there again, one"},{"speaker":"Mike Vorster","startTime":428.55,"endTime":434.31,"body":"of the things I say fairly, very"},{"speaker":"Mike Vorster","startTime":434.37,"endTime":440.91,"body":"early on in the book is that if"},{"speaker":"Mike Vorster","startTime":434.37,"endTime":440.91,"body":"if you want to know your costs,"},{"speaker":"Mike Vorster","startTime":441.39,"endTime":446.43,"body":"as an equipment person, you"},{"speaker":"Mike Vorster","startTime":441.39,"endTime":446.43,"body":"could never become world class"},{"speaker":"Mike Vorster","startTime":446.43,"endTime":451.08,"body":"at knowing your costs. But that"},{"speaker":"Mike Vorster","startTime":446.43,"endTime":451.08,"body":"you sort of partner with your"},{"speaker":"Mike Vorster","startTime":451.26,"endTime":455.55,"body":"controller and your accounting"},{"speaker":"Mike Vorster","startTime":451.26,"endTime":455.55,"body":"group. And knowing equipment"},{"speaker":"Mike Vorster","startTime":455.55,"endTime":460.83,"body":"cost is a is really a"},{"speaker":"Mike Vorster","startTime":455.55,"endTime":460.83,"body":"partnership between the"},{"speaker":"Mike Vorster","startTime":460.83,"endTime":463.68,"body":"equipment group and the"},{"speaker":"Mike Vorster","startTime":460.83,"endTime":463.68,"body":"accounting group in your"},{"speaker":"Mike Vorster","startTime":463.68,"endTime":467.61,"body":"organization, if you wish, all"},{"speaker":"Mike Vorster","startTime":463.68,"endTime":467.61,"body":"right. How can you do"},{"speaker":"Mike Vorster","startTime":467.61,"endTime":472.47,"body":"utilization? How can you become"},{"speaker":"Mike Vorster","startTime":467.61,"endTime":472.47,"body":"world class at utilization, if"},{"speaker":"Mike Vorster","startTime":472.47,"endTime":476.43,"body":"you don't work with and partner"},{"speaker":"Mike Vorster","startTime":472.47,"endTime":476.43,"body":"with the folks who build the"},{"speaker":"Mike Vorster","startTime":476.43,"endTime":480.42,"body":"work? Because it's the folks who"},{"speaker":"Mike Vorster","startTime":476.43,"endTime":480.42,"body":"build the work that give the"},{"speaker":"Mike Vorster","startTime":480.42,"endTime":484.05,"body":"fleet its utilization, right,"},{"speaker":"Mike Vorster","startTime":480.42,"endTime":484.05,"body":"you've got to have the right"},{"speaker":"Mike Vorster","startTime":484.05,"endTime":487.62,"body":"stuff in the right place at the"},{"speaker":"Mike Vorster","startTime":484.05,"endTime":487.62,"body":"right time, if it's going to be"},{"speaker":"Mike Vorster","startTime":487.62,"endTime":493.23,"body":"utilized. Right. And so your"},{"speaker":"Mike Vorster","startTime":487.62,"endTime":493.23,"body":"ability to maximize utilization"},{"speaker":"Mike Vorster","startTime":493.71,"endTime":497.91,"body":"depends on your ability to"},{"speaker":"Mike Vorster","startTime":493.71,"endTime":497.91,"body":"communicate with, partner with"},{"speaker":"Mike Vorster","startTime":497.91,"endTime":501.51,"body":"and know and understand the"},{"speaker":"Mike Vorster","startTime":497.91,"endTime":501.51,"body":"needs of the folks who are"},{"speaker":"Mike Vorster","startTime":501.54,"endTime":506.04,"body":"building the work. Alright,"},{"speaker":"Mike Vorster","startTime":501.54,"endTime":506.04,"body":"reliability, are you going to"},{"speaker":"Mike Vorster","startTime":506.04,"endTime":510.27,"body":"become world class reliability?"},{"speaker":"Mike Vorster","startTime":506.04,"endTime":510.27,"body":"Well, that's much more sort of a"},{"speaker":"Mike Vorster","startTime":510.39,"endTime":513.96,"body":"homegrown thing, because the"},{"speaker":"Mike Vorster","startTime":510.39,"endTime":513.96,"body":"equipment guys are close to the"},{"speaker":"Mike Vorster","startTime":513.96,"endTime":517.65,"body":"shops, but you're not going to"},{"speaker":"Mike Vorster","startTime":513.96,"endTime":517.65,"body":"become world class in"},{"speaker":"Mike Vorster","startTime":517.65,"endTime":521.52,"body":"reliability if you don't partner"},{"speaker":"Mike Vorster","startTime":517.65,"endTime":521.52,"body":"with the OEMs. If you don't"},{"speaker":"Mike Vorster","startTime":521.52,"endTime":525.66,"body":"partner with fluid suppliers, if"},{"speaker":"Mike Vorster","startTime":521.52,"endTime":525.66,"body":"you don't partner with all the"},{"speaker":"Mike Vorster","startTime":525.66,"endTime":530.13,"body":"people that provide the inputs"},{"speaker":"Mike Vorster","startTime":525.66,"endTime":530.13,"body":"to the repair and maintenance"},{"speaker":"Mike Vorster","startTime":530.55,"endTime":534.03,"body":"function, alright. And of"},{"speaker":"Mike Vorster","startTime":530.55,"endTime":534.03,"body":"course, there's no way you're"},{"speaker":"Mike Vorster","startTime":534.03,"endTime":537.99,"body":"going to manage age, the fourth"},{"speaker":"Mike Vorster","startTime":534.03,"endTime":537.99,"body":"of our key performance areas,"},{"speaker":"Mike Vorster","startTime":537.99,"endTime":541.38,"body":"all right, if you don't partner"},{"speaker":"Mike Vorster","startTime":537.99,"endTime":541.38,"body":"with your CFO, and with the"},{"speaker":"Mike Vorster","startTime":541.38,"endTime":544.8,"body":"banks, and the lending houses,"},{"speaker":"Mike Vorster","startTime":541.38,"endTime":544.8,"body":"and the lease houses, and do all"},{"speaker":"Mike Vorster","startTime":544.8,"endTime":547.74,"body":"those sorts of things, so that"},{"speaker":"Mike Vorster","startTime":544.8,"endTime":547.74,"body":"you have the financial"},{"speaker":"Mike Vorster","startTime":547.74,"endTime":553.26,"body":"wherewithal to, to, to actually"},{"speaker":"Mike Vorster","startTime":547.74,"endTime":553.26,"body":"bring the replacement decisions"},{"speaker":"Mike Vorster","startTime":553.26,"endTime":557.55,"body":"to fruition. And so there's"},{"speaker":"Mike Vorster","startTime":553.26,"endTime":557.55,"body":"another way of looking at this"},{"speaker":"Mike Vorster","startTime":557.7,"endTime":562.59,"body":"reason for partnering and the"},{"speaker":"Mike Vorster","startTime":557.7,"endTime":562.59,"body":"reason why success is a team"},{"speaker":"Mike Vorster","startTime":562.59,"endTime":567.42,"body":"sport, because equipment"},{"speaker":"Mike Vorster","startTime":562.59,"endTime":567.42,"body":"management stretches way past"},{"speaker":"Mike Vorster","startTime":567.42,"endTime":571.14,"body":"the boundaries of the equipment"},{"speaker":"Mike Vorster","startTime":567.42,"endTime":571.14,"body":"discipline, if you're ever going"},{"speaker":"Mike Vorster","startTime":571.14,"endTime":575.01,"body":"to be world class, any of the,"},{"speaker":"Mike Vorster","startTime":571.14,"endTime":575.01,"body":"in any of those things, it truly"},{"speaker":"Mike Vorster","startTime":575.01,"endTime":579.0,"body":"is a team sport, and the"},{"speaker":"Mike Vorster","startTime":575.01,"endTime":579.0,"body":"description has served me well"},{"speaker":"Mike Vorster","startTime":579.0,"endTime":582.51,"body":"and the description has served a"},{"speaker":"Mike Vorster","startTime":579.0,"endTime":582.51,"body":"lot of folk with whom I work"},{"speaker":"Mike Vorster","startTime":582.51,"endTime":585.87,"body":"well as we as we kind of"},{"speaker":"Mike Vorster","startTime":582.51,"endTime":585.87,"body":"thinking about it."},{"speaker":"Michael Kelley","startTime":586.74,"endTime":590.73,"body":"So, so I think"},{"speaker":"Michael Kelley","startTime":586.74,"endTime":590.73,"body":"that, um, you know, we talked"},{"speaker":"Michael Kelley","startTime":590.73,"endTime":593.52,"body":"about accounting and of course,"},{"speaker":"Michael Kelley","startTime":590.73,"endTime":593.52,"body":"accounting is kind of dear to my"},{"speaker":"Michael Kelley","startTime":593.52,"endTime":599.97,"body":"heart. In a way accounting, in a"},{"speaker":"Michael Kelley","startTime":593.52,"endTime":599.97,"body":"lot of senses is looking back"},{"speaker":"Michael Kelley","startTime":600.0,"endTime":604.05,"body":"Words at what has happened. And"},{"speaker":"Michael Kelley","startTime":600.0,"endTime":604.05,"body":"at its best, it's using that to"},{"speaker":"Michael Kelley","startTime":604.05,"endTime":607.8,"body":"predict the future. But if"},{"speaker":"Michael Kelley","startTime":604.05,"endTime":607.8,"body":"accounting is just looking at"},{"speaker":"Michael Kelley","startTime":607.8,"endTime":613.59,"body":"numbers, and really we have the"},{"speaker":"Michael Kelley","startTime":607.8,"endTime":613.59,"body":"operations, and the equipment"},{"speaker":"Michael Kelley","startTime":613.59,"endTime":617.4,"body":"department that have to play"},{"speaker":"Michael Kelley","startTime":613.59,"endTime":617.4,"body":"together nicely, and if they're"},{"speaker":"Michael Kelley","startTime":617.4,"endTime":620.91,"body":"not playing together nicely,"},{"speaker":"Michael Kelley","startTime":617.4,"endTime":620.91,"body":"then the accountants have a"},{"speaker":"Michael Kelley","startTime":620.91,"endTime":624.03,"body":"really tough job, or rather,"},{"speaker":"Michael Kelley","startTime":620.91,"endTime":624.03,"body":"they have their job might be the"},{"speaker":"Michael Kelley","startTime":624.03,"endTime":625.68,"body":"same, but the numbers are always"},{"speaker":"Michael Kelley","startTime":624.03,"endTime":625.68,"body":"bleak."},{"speaker":"Mike Vorster","startTime":627.96,"endTime":631.59,"body":"There's, there's"},{"speaker":"Mike Vorster","startTime":627.96,"endTime":631.59,"body":"another dimension to to that"},{"speaker":"Mike Vorster","startTime":632.22,"endTime":638.34,"body":"issue. Alright. And I'd like to"},{"speaker":"Mike Vorster","startTime":632.22,"endTime":638.34,"body":"explore that dimension before we"},{"speaker":"Mike Vorster","startTime":638.34,"endTime":641.82,"body":"sort of talk about the"},{"speaker":"Mike Vorster","startTime":638.34,"endTime":641.82,"body":"construction responsibility. And"},{"speaker":"Mike Vorster","startTime":641.82,"endTime":646.17,"body":"the, and the operation"},{"speaker":"Mike Vorster","startTime":641.82,"endTime":646.17,"body":"responsibility, because this"},{"speaker":"Mike Vorster","startTime":646.17,"endTime":650.52,"body":"dimension is has helped me a lot"},{"speaker":"Mike Vorster","startTime":646.17,"endTime":650.52,"body":"as well. And that is, if you"},{"speaker":"Mike Vorster","startTime":650.52,"endTime":653.85,"body":"look at a construction company,"},{"speaker":"Mike Vorster","startTime":650.52,"endTime":653.85,"body":"let's think about it as a big"},{"speaker":"Mike Vorster","startTime":653.85,"endTime":658.53,"body":"matrix. Because the columns in"},{"speaker":"Mike Vorster","startTime":653.85,"endTime":658.53,"body":"the matrix consists of the"},{"speaker":"Mike Vorster","startTime":658.53,"endTime":664.8,"body":"projects, okay. And the projects"},{"speaker":"Mike Vorster","startTime":658.53,"endTime":664.8,"body":"are short term, single use"},{"speaker":"Mike Vorster","startTime":664.8,"endTime":669.96,"body":"teams. And for a construction"},{"speaker":"Mike Vorster","startTime":664.8,"endTime":669.96,"body":"company to be successful, you've"},{"speaker":"Mike Vorster","startTime":669.96,"endTime":675.93,"body":"got to have a lot of enthusiasm,"},{"speaker":"Mike Vorster","startTime":669.96,"endTime":675.93,"body":"and leadership and focus around"},{"speaker":"Mike Vorster","startTime":675.93,"endTime":679.62,"body":"the jobs around the projects,"},{"speaker":"Mike Vorster","startTime":675.93,"endTime":679.62,"body":"you've got to have a team"},{"speaker":"Mike Vorster","startTime":679.62,"endTime":683.46,"body":"that's, that's very focused on"},{"speaker":"Mike Vorster","startTime":679.62,"endTime":683.46,"body":"that project, a team that gets"},{"speaker":"Mike Vorster","startTime":683.46,"endTime":687.78,"body":"in gets done and gets out. Okay,"},{"speaker":"Mike Vorster","startTime":683.46,"endTime":687.78,"body":"yep. When you look at those"},{"speaker":"Mike Vorster","startTime":687.81,"endTime":692.58,"body":"projects, they are really the"},{"speaker":"Mike Vorster","startTime":687.81,"endTime":692.58,"body":"province of single use what I"},{"speaker":"Mike Vorster","startTime":692.58,"endTime":698.55,"body":"call single use plans, your CPM"},{"speaker":"Mike Vorster","startTime":692.58,"endTime":698.55,"body":"is never going to be used again,"},{"speaker":"Mike Vorster","startTime":698.73,"endTime":702.06,"body":"your project budget is never"},{"speaker":"Mike Vorster","startTime":698.73,"endTime":702.06,"body":"going to be used again, the"},{"speaker":"Mike Vorster","startTime":702.06,"endTime":706.92,"body":"project team is never going to"},{"speaker":"Mike Vorster","startTime":702.06,"endTime":706.92,"body":"be constituted in the same way"},{"speaker":"Mike Vorster","startTime":707.25,"endTime":712.05,"body":"ever again. So you've got the"},{"speaker":"Mike Vorster","startTime":707.25,"endTime":712.05,"body":"columns in your matrix. Let's"},{"speaker":"Mike Vorster","startTime":712.05,"endTime":717.12,"body":"now think about the rows in your"},{"speaker":"Mike Vorster","startTime":712.05,"endTime":717.12,"body":"matrix. The rows in your matrix"},{"speaker":"Mike Vorster","startTime":717.15,"endTime":723.48,"body":"are your standing groups, your"},{"speaker":"Mike Vorster","startTime":717.15,"endTime":723.48,"body":"accounting groups, your HR"},{"speaker":"Mike Vorster","startTime":723.48,"endTime":729.42,"body":"groups, your finance groups, and"},{"speaker":"Mike Vorster","startTime":723.48,"endTime":729.42,"body":"equipment is a row because an"},{"speaker":"Mike Vorster","startTime":729.42,"endTime":733.59,"body":"equipment group is a standing"},{"speaker":"Mike Vorster","startTime":729.42,"endTime":733.59,"body":"group, it's the province of"},{"speaker":"Mike Vorster","startTime":733.8,"endTime":738.27,"body":"standing plans, you have"},{"speaker":"Mike Vorster","startTime":733.8,"endTime":738.27,"body":"policies, you have procedures."},{"speaker":"Mike Vorster","startTime":739.05,"endTime":744.03,"body":"And so who's going to govern"},{"speaker":"Mike Vorster","startTime":739.05,"endTime":744.03,"body":"who's going to who's going to"},{"speaker":"Mike Vorster","startTime":744.03,"endTime":748.59,"body":"call the shots, the project"},{"speaker":"Mike Vorster","startTime":744.03,"endTime":748.59,"body":"teams that want machines for a"},{"speaker":"Mike Vorster","startTime":748.59,"endTime":753.0,"body":"short while to do one particular"},{"speaker":"Mike Vorster","startTime":748.59,"endTime":753.0,"body":"function on one particular job,"},{"speaker":"Mike Vorster","startTime":753.33,"endTime":757.95,"body":"or a number of functions on one"},{"speaker":"Mike Vorster","startTime":753.33,"endTime":757.95,"body":"particular job, or the equipment"},{"speaker":"Mike Vorster","startTime":757.95,"endTime":762.78,"body":"team that's responsible for the"},{"speaker":"Mike Vorster","startTime":757.95,"endTime":762.78,"body":"lifecycle of this machine. And"},{"speaker":"Mike Vorster","startTime":762.78,"endTime":765.93,"body":"isn't really all that concerned"},{"speaker":"Mike Vorster","startTime":762.78,"endTime":765.93,"body":"about the fact that it's going"},{"speaker":"Mike Vorster","startTime":765.93,"endTime":770.97,"body":"to go to six projects this year,"},{"speaker":"Mike Vorster","startTime":765.93,"endTime":770.97,"body":"okay. Because they have their"},{"speaker":"Mike Vorster","startTime":770.97,"endTime":774.36,"body":"policies, they have their"},{"speaker":"Mike Vorster","startTime":770.97,"endTime":774.36,"body":"procedures, they have their"},{"speaker":"Mike Vorster","startTime":774.36,"endTime":780.69,"body":"standing plans. And so that is a"},{"speaker":"Mike Vorster","startTime":774.36,"endTime":780.69,"body":"big dimension of this conflict."},{"speaker":"Mike Vorster","startTime":780.72,"endTime":784.2,"body":"I, like I said, I grew up"},{"speaker":"Mike Vorster","startTime":780.72,"endTime":784.2,"body":"building work, I didn't grow up"},{"speaker":"Mike Vorster","startTime":784.35,"endTime":788.16,"body":"running fleets. And I used to"},{"speaker":"Mike Vorster","startTime":784.35,"endTime":788.16,"body":"fight with the fleet guys like"},{"speaker":"Mike Vorster","startTime":788.16,"endTime":791.85,"body":"crazy because I wanted the"},{"speaker":"Mike Vorster","startTime":788.16,"endTime":791.85,"body":"machines to do what I wanted"},{"speaker":"Mike Vorster","startTime":791.85,"endTime":795.69,"body":"them to do on my project, where"},{"speaker":"Mike Vorster","startTime":791.85,"endTime":795.69,"body":"they came from, and where they"},{"speaker":"Mike Vorster","startTime":795.69,"endTime":800.67,"body":"were going to, was actually of"},{"speaker":"Mike Vorster","startTime":795.69,"endTime":800.67,"body":"little concern to me as a"},{"speaker":"Mike Vorster","startTime":800.76,"endTime":806.7,"body":"project team leader. But as an"},{"speaker":"Mike Vorster","startTime":800.76,"endTime":806.7,"body":"equipment manager, I'm really"},{"speaker":"Mike Vorster","startTime":806.7,"endTime":810.21,"body":"interested in that machine"},{"speaker":"Mike Vorster","startTime":806.7,"endTime":810.21,"body":"throughout its lifecycle. Okay."},{"speaker":"Mike Vorster","startTime":810.63,"endTime":814.95,"body":"And so I've called this sort of"},{"speaker":"Mike Vorster","startTime":810.63,"endTime":814.95,"body":"short term team, project focus"},{"speaker":"Mike Vorster","startTime":814.95,"endTime":819.57,"body":"thing. I've called that project"},{"speaker":"Mike Vorster","startTime":814.95,"endTime":819.57,"body":"management. And the long term"},{"speaker":"Mike Vorster","startTime":819.57,"endTime":824.34,"body":"team standing plan focused thing"},{"speaker":"Mike Vorster","startTime":819.57,"endTime":824.34,"body":"is really general management."},{"speaker":"Mike Vorster","startTime":825.72,"endTime":830.91,"body":"And so where is the conflict"},{"speaker":"Mike Vorster","startTime":825.72,"endTime":830.91,"body":"between seeing equipment as a"},{"speaker":"Mike Vorster","startTime":830.94,"endTime":836.52,"body":"project management function? or"},{"speaker":"Mike Vorster","startTime":830.94,"endTime":836.52,"body":"seeing equipment as a standing"},{"speaker":"Mike Vorster","startTime":836.52,"endTime":841.14,"body":"plan world with standing"},{"speaker":"Mike Vorster","startTime":836.52,"endTime":841.14,"body":"policies and standing"},{"speaker":"Mike Vorster","startTime":841.14,"endTime":847.17,"body":"procedures? Okay, so that is one"},{"speaker":"Mike Vorster","startTime":841.14,"endTime":847.17,"body":"of the very first fundamental"},{"speaker":"Mike Vorster","startTime":847.17,"endTime":851.76,"body":"differences between the"},{"speaker":"Mike Vorster","startTime":847.17,"endTime":851.76,"body":"equipment responsibility center"},{"speaker":"Mike Vorster","startTime":851.79,"endTime":855.84,"body":"and a project responsibility"},{"speaker":"Mike Vorster","startTime":851.79,"endTime":855.84,"body":"center, because a project is a"},{"speaker":"Mike Vorster","startTime":855.84,"endTime":859.83,"body":"responsibility center to it's a"},{"speaker":"Mike Vorster","startTime":855.84,"endTime":859.83,"body":"single use responsibility"},{"speaker":"Mike Vorster","startTime":859.83,"endTime":862.86,"body":"center. All right. And"},{"speaker":"Mike Vorster","startTime":859.83,"endTime":862.86,"body":"accounting is a standing"},{"speaker":"Mike Vorster","startTime":862.86,"endTime":866.88,"body":"responsibility center, much more"},{"speaker":"Mike Vorster","startTime":862.86,"endTime":866.88,"body":"interested in this year's"},{"speaker":"Mike Vorster","startTime":866.88,"endTime":868.11,"body":"results than in this"},{"speaker":"Mike Vorster","startTime":868.0,"endTime":869.56,"body":"projects, results."},{"speaker":"Michael Kelley","startTime":869.62,"endTime":872.41,"body":"That's right."},{"speaker":"Michael Kelley","startTime":869.62,"endTime":872.41,"body":"And so and there's a conflict"},{"speaker":"Michael Kelley","startTime":872.41,"endTime":876.07,"body":"there simply because you have"},{"speaker":"Michael Kelley","startTime":872.41,"endTime":876.07,"body":"people who are, are, by"},{"speaker":"Michael Kelley","startTime":876.07,"endTime":879.19,"body":"necessity, short term thinking,"},{"speaker":"Michael Kelley","startTime":876.07,"endTime":879.19,"body":"they're thinking about their"},{"speaker":"Michael Kelley","startTime":879.19,"endTime":881.44,"body":"job, I mean, think about from"},{"speaker":"Michael Kelley","startTime":879.19,"endTime":881.44,"body":"inception to completion of the"},{"speaker":"Michael Kelley","startTime":881.44,"endTime":887.17,"body":"job that has a different dynamic"},{"speaker":"Michael Kelley","startTime":881.44,"endTime":887.17,"body":"than the thinking of this is"},{"speaker":"Michael Kelley","startTime":887.17,"endTime":889.96,"body":"going to be going on forever."},{"speaker":"Michael Kelley","startTime":887.17,"endTime":889.96,"body":"Forever."},{"speaker":"Mike Vorster","startTime":890.01,"endTime":893.73,"body":"Yep. And you want"},{"speaker":"Mike Vorster","startTime":890.01,"endTime":893.73,"body":"those short term teams, you want"},{"speaker":"Mike Vorster","startTime":893.73,"endTime":899.97,"body":"the folks who are really, really"},{"speaker":"Mike Vorster","startTime":893.73,"endTime":899.97,"body":"focused on this challenge. This"},{"speaker":"Mike Vorster","startTime":900.0,"endTime":904.71,"body":"Project, get in, get it done,"},{"speaker":"Mike Vorster","startTime":900.0,"endTime":904.71,"body":"get out, build it safely, build"},{"speaker":"Mike Vorster","startTime":904.71,"endTime":908.28,"body":"it to the required quality,"},{"speaker":"Mike Vorster","startTime":904.71,"endTime":908.28,"body":"build it on time, on budget, and"},{"speaker":"Mike Vorster","startTime":908.28,"endTime":912.51,"body":"then go away. And yeah, and I"},{"speaker":"Mike Vorster","startTime":908.28,"endTime":912.51,"body":"think there's a fundamental"},{"speaker":"Mike Vorster","startTime":912.51,"endTime":915.48,"body":"differences in people. You know,"},{"speaker":"Mike Vorster","startTime":912.51,"endTime":915.48,"body":"there are some folks who will"},{"speaker":"Mike Vorster","startTime":915.48,"endTime":918.81,"body":"work in the post office, and"},{"speaker":"Mike Vorster","startTime":915.48,"endTime":918.81,"body":"sort the mail and deliver the"},{"speaker":"Mike Vorster","startTime":918.81,"endTime":922.65,"body":"mail every day. And there are"},{"speaker":"Mike Vorster","startTime":918.81,"endTime":922.65,"body":"some folks who will be driven"},{"speaker":"Mike Vorster","startTime":922.65,"endTime":927.75,"body":"completely crazy by a job like"},{"speaker":"Mike Vorster","startTime":922.65,"endTime":927.75,"body":"that. If you're standing plan"},{"speaker":"Mike Vorster","startTime":927.75,"endTime":930.63,"body":"environment person, the chances"},{"speaker":"Mike Vorster","startTime":927.75,"endTime":930.63,"body":"are your kids are only going to"},{"speaker":"Mike Vorster","startTime":930.63,"endTime":934.32,"body":"go to two or three schools if"},{"speaker":"Mike Vorster","startTime":930.63,"endTime":934.32,"body":"their lack of school and your"},{"speaker":"Mike Vorster","startTime":934.32,"endTime":937.32,"body":"furniture isn't going to be all"},{"speaker":"Mike Vorster","startTime":934.32,"endTime":937.32,"body":"better to broken because you've"},{"speaker":"Mike Vorster","startTime":937.32,"endTime":940.77,"body":"transported at over time. If"},{"speaker":"Mike Vorster","startTime":937.32,"endTime":940.77,"body":"you're a single use plan, if"},{"speaker":"Mike Vorster","startTime":940.77,"endTime":943.38,"body":"you're a project guy, you're"},{"speaker":"Mike Vorster","startTime":940.77,"endTime":943.38,"body":"going to be like me, I don't"},{"speaker":"Mike Vorster","startTime":943.38,"endTime":947.01,"body":"know how many schools I went to."},{"speaker":"Mike Vorster","startTime":943.38,"endTime":947.01,"body":"Alright, a little bit like a"},{"speaker":"Mike Vorster","startTime":947.01,"endTime":950.31,"body":"military brat. But you know, in"},{"speaker":"Mike Vorster","startTime":947.01,"endTime":950.31,"body":"our furniture was all beaten up,"},{"speaker":"Mike Vorster","startTime":950.31,"endTime":954.6,"body":"because you just moved. Crunchy."},{"speaker":"Mike Vorster","startTime":950.31,"endTime":954.6,"body":"We lived in eight houses, the"},{"speaker":"Mike Vorster","startTime":954.6,"endTime":957.87,"body":"first nine years we were"},{"speaker":"Mike Vorster","startTime":954.6,"endTime":957.87,"body":"married. Now the guy that looked"},{"speaker":"Mike Vorster","startTime":957.87,"endTime":962.1,"body":"after the fleet in our company,"},{"speaker":"Mike Vorster","startTime":957.87,"endTime":962.1,"body":"he lived in one house, the whole"},{"speaker":"Mike Vorster","startTime":962.1,"endTime":966.57,"body":"of his life. just completely"},{"speaker":"Mike Vorster","startTime":962.1,"endTime":966.57,"body":"different kinds of kinds of"},{"speaker":"Mike Vorster","startTime":966.57,"endTime":971.82,"body":"people. Alright, yeah. And you"},{"speaker":"Mike Vorster","startTime":966.57,"endTime":971.82,"body":"want those exciting, change"},{"speaker":"Mike Vorster","startTime":971.82,"endTime":976.62,"body":"driven folk in your business."},{"speaker":"Mike Vorster","startTime":971.82,"endTime":976.62,"body":"But you also want the slow and"},{"speaker":"Mike Vorster","startTime":976.62,"endTime":980.64,"body":"steady guys, you know, we've got"},{"speaker":"Mike Vorster","startTime":976.62,"endTime":980.64,"body":"an organization here, this isn't"},{"speaker":"Mike Vorster","startTime":980.64,"endTime":982.98,"body":"complete anarchy yet."},{"speaker":"Mike Vorster","startTime":986.4,"endTime":990.69,"body":"And I feel like that you have,"},{"speaker":"Mike Vorster","startTime":986.4,"endTime":990.69,"body":"to a certain extent this, this,"},{"speaker":"Mike Vorster","startTime":990.72,"endTime":996.93,"body":"this chapter is about mediating"},{"speaker":"Mike Vorster","startTime":990.72,"endTime":996.93,"body":"between the the, the Yin of the"},{"speaker":"Mike Vorster","startTime":997.02,"endTime":999.99,"body":"of the project managers and the"},{"speaker":"Mike Vorster","startTime":997.02,"endTime":999.99,"body":"Yang of the of the equipment"},{"speaker":"Mike Vorster","startTime":999.99,"endTime":1001.49,"body":"managers, this Yeah,"},{"speaker":"Mike Vorster","startTime":1001.52,"endTime":1005.72,"body":"yeah. And, and it's, it's, it's"},{"speaker":"Mike Vorster","startTime":1001.52,"endTime":1005.72,"body":"that tension. And that tension"},{"speaker":"Mike Vorster","startTime":1005.72,"endTime":1011.93,"body":"is part of the the magic of our"},{"speaker":"Mike Vorster","startTime":1005.72,"endTime":1011.93,"body":"industry. But I'll tell you"},{"speaker":"Mike Vorster","startTime":1011.93,"endTime":1015.98,"body":"something that a very few people"},{"speaker":"Mike Vorster","startTime":1011.93,"endTime":1015.98,"body":"are realizing this might be a"},{"speaker":"Mike Vorster","startTime":1015.98,"endTime":1021.47,"body":"little off track. And that is"},{"speaker":"Mike Vorster","startTime":1015.98,"endTime":1021.47,"body":"that I don't think we realize"},{"speaker":"Mike Vorster","startTime":1021.47,"endTime":1030.53,"body":"the extent to which a corporate"},{"speaker":"Mike Vorster","startTime":1021.47,"endTime":1030.53,"body":"wide computer system must also"},{"speaker":"Mike Vorster","startTime":1030.56,"endTime":1036.32,"body":"accommodate the the wishes of"},{"speaker":"Mike Vorster","startTime":1030.56,"endTime":1036.32,"body":"the single use plan folk, and"},{"speaker":"Mike Vorster","startTime":1036.32,"endTime":1041.84,"body":"the wishes of the standing plan"},{"speaker":"Mike Vorster","startTime":1036.32,"endTime":1041.84,"body":"folk. Okay. Because, you know,"},{"speaker":"Mike Vorster","startTime":1041.87,"endTime":1045.23,"body":"when we did things with pencil"},{"speaker":"Mike Vorster","startTime":1041.87,"endTime":1045.23,"body":"and paper, or even when we did"},{"speaker":"Mike Vorster","startTime":1045.23,"endTime":1048.56,"body":"things with spreadsheets, we"},{"speaker":"Mike Vorster","startTime":1045.23,"endTime":1048.56,"body":"could all do them differently,"},{"speaker":"Mike Vorster","startTime":1049.16,"endTime":1054.71,"body":"right? Because we all had our"},{"speaker":"Mike Vorster","startTime":1049.16,"endTime":1054.71,"body":"own way of recording a cost, or"},{"speaker":"Mike Vorster","startTime":1054.71,"endTime":1058.4,"body":"our own way of recording a"},{"speaker":"Mike Vorster","startTime":1054.71,"endTime":1058.4,"body":"production. We had our own"},{"speaker":"Mike Vorster","startTime":1058.4,"endTime":1061.94,"body":"spreadsheets and our own cost"},{"speaker":"Mike Vorster","startTime":1058.4,"endTime":1061.94,"body":"analysis tools. And then"},{"speaker":"Mike Vorster","startTime":1061.94,"endTime":1065.72,"body":"somebody came in and said,"},{"speaker":"Mike Vorster","startTime":1061.94,"endTime":1065.72,"body":"Sorry, guys, this is now the"},{"speaker":"Mike Vorster","startTime":1065.72,"endTime":1069.23,"body":"standard for the corporation."},{"speaker":"Mike Vorster","startTime":1065.72,"endTime":1069.23,"body":"And he said, No, no, can be the"},{"speaker":"Mike Vorster","startTime":1069.23,"endTime":1073.28,"body":"standard for the corporation."},{"speaker":"Mike Vorster","startTime":1069.23,"endTime":1073.28,"body":"But what about my job? Right."},{"speaker":"Mike Vorster","startTime":1073.85,"endTime":1078.65,"body":"And so I think one of the"},{"speaker":"Mike Vorster","startTime":1073.85,"endTime":1078.65,"body":"challenges of eirp"},{"speaker":"Mike Vorster","startTime":1078.65,"endTime":1082.55,"body":"implementation in a construction"},{"speaker":"Mike Vorster","startTime":1078.65,"endTime":1082.55,"body":"company, and one of the reasons"},{"speaker":"Mike Vorster","startTime":1082.55,"endTime":1087.77,"body":"why it is frequently such a"},{"speaker":"Mike Vorster","startTime":1082.55,"endTime":1087.77,"body":"torturous journey is that you"},{"speaker":"Mike Vorster","startTime":1087.77,"endTime":1094.85,"body":"are imposing on a lot of"},{"speaker":"Mike Vorster","startTime":1087.77,"endTime":1094.85,"body":"Mavericks, some order and"},{"speaker":"Mike Vorster","startTime":1094.85,"endTime":1100.46,"body":"sequence and some discipline,"},{"speaker":"Mike Vorster","startTime":1094.85,"endTime":1100.46,"body":"okay? hammer that discipline out"},{"speaker":"Mike Vorster","startTime":1100.46,"endTime":1104.9,"body":"of your business and they will"},{"speaker":"Mike Vorster","startTime":1100.46,"endTime":1104.9,"body":"business loses its magic. Let"},{"speaker":"Mike Vorster","startTime":1104.93,"endTime":1110.21,"body":"that those differences and those"},{"speaker":"Mike Vorster","startTime":1104.93,"endTime":1110.21,"body":"Mavericks prevail, and your"},{"speaker":"Mike Vorster","startTime":1110.21,"endTime":1111.77,"body":"business is just going to"},{"speaker":"Mike Vorster","startTime":1110.21,"endTime":1111.77,"body":"explode."},{"speaker":"Michael Kelley","startTime":1112.14,"endTime":1113.07,"body":"Well it's just"},{"speaker":"Michael Kelley","startTime":1112.14,"endTime":1113.07,"body":"chaos"},{"speaker":"Mike Vorster","startTime":1113.31,"endTime":1114.15,"body":"whichever one of"},{"speaker":"Mike Vorster","startTime":1113.31,"endTime":1114.15,"body":"them."},{"speaker":"Michael Kelley","startTime":1115.5,"endTime":1117.15,"body":"It just becomes"},{"speaker":"Michael Kelley","startTime":1115.5,"endTime":1117.15,"body":"it just becomes chaos."},{"speaker":"Mike Vorster","startTime":1117.6,"endTime":1117.81,"body":"Chaos"},{"speaker":"Michael Kelley","startTime":1118.11,"endTime":1120.81,"body":"You better you"},{"speaker":"Michael Kelley","startTime":1118.11,"endTime":1120.81,"body":"better be really profitable."},{"speaker":"Michael Kelley","startTime":1120.81,"endTime":1122.76,"body":"Because the only way you know"},{"speaker":"Michael Kelley","startTime":1120.81,"endTime":1122.76,"body":"you are because there's cash in"},{"speaker":"Michael Kelley","startTime":1122.76,"endTime":1123.24,"body":"the bank."},{"speaker":"Mike Vorster","startTime":1123.66,"endTime":1127.44,"body":"Yeah, yeah. And"},{"speaker":"Mike Vorster","startTime":1123.66,"endTime":1127.44,"body":"you know, so part of this sort"},{"speaker":"Mike Vorster","startTime":1127.44,"endTime":1135.66,"body":"of uniform systemized. Data"},{"speaker":"Mike Vorster","startTime":1127.44,"endTime":1135.66,"body":"Processing, computing eirp kind"},{"speaker":"Mike Vorster","startTime":1135.66,"endTime":1141.48,"body":"of world cuts vary substantially"},{"speaker":"Mike Vorster","startTime":1135.66,"endTime":1141.48,"body":"across the province that the"},{"speaker":"Mike Vorster","startTime":1141.48,"endTime":1144.99,"body":"single use plan folk, the way"},{"speaker":"Mike Vorster","startTime":1141.48,"endTime":1144.99,"body":"they see it. And I think that's"},{"speaker":"Mike Vorster","startTime":1144.99,"endTime":1149.01,"body":"one of the problems of"},{"speaker":"Mike Vorster","startTime":1144.99,"endTime":1149.01,"body":"implementing a large database"},{"speaker":"Mike Vorster","startTime":1149.01,"endTime":1152.76,"body":"driven computer system in a"},{"speaker":"Mike Vorster","startTime":1149.01,"endTime":1152.76,"body":"construction company. Yeah, I"},{"speaker":"Mike Vorster","startTime":1153.06,"endTime":1158.1,"body":"don't like those plans. So"},{"speaker":"Mike Vorster","startTime":1153.06,"endTime":1158.1,"body":"standing there, what are you"},{"speaker":"Mike Vorster","startTime":1158.1,"endTime":1161.85,"body":"know, let's come on, you know,"},{"speaker":"Mike Vorster","startTime":1158.1,"endTime":1161.85,"body":"we've lived in this house for"},{"speaker":"Mike Vorster","startTime":1161.85,"endTime":1165.27,"body":"two years, let's change Let's"},{"speaker":"Mike Vorster","startTime":1161.85,"endTime":1165.27,"body":"change they are they are change"},{"speaker":"Mike Vorster","startTime":1165.27,"endTime":1166.14,"body":"driven people."},{"speaker":"Michael Kelley","startTime":1166.53,"endTime":1168.45,"body":"Absolutely. It's"},{"speaker":"Michael Kelley","startTime":1166.53,"endTime":1168.45,"body":"interesting when you get"},{"speaker":"Michael Kelley","startTime":1168.45,"endTime":1171.75,"body":"involved in someone who's"},{"speaker":"Michael Kelley","startTime":1168.45,"endTime":1171.75,"body":"switching over to it to a new"},{"speaker":"Michael Kelley","startTime":1171.75,"endTime":1176.1,"body":"accounting system, is the is the"},{"speaker":"Michael Kelley","startTime":1171.75,"endTime":1176.1,"body":"switch driven by the VP of"},{"speaker":"Michael Kelley","startTime":1176.1,"endTime":1180.57,"body":"operations, or is the switch"},{"speaker":"Michael Kelley","startTime":1176.1,"endTime":1180.57,"body":"driven by the CFO. And there's a"},{"speaker":"Michael Kelley","startTime":1180.57,"endTime":1185.31,"body":"very different implementation,"},{"speaker":"Michael Kelley","startTime":1180.57,"endTime":1185.31,"body":"the same software, it could be"},{"speaker":"Michael Kelley","startTime":1185.31,"endTime":1189.06,"body":"that a very similar construction"},{"speaker":"Michael Kelley","startTime":1185.31,"endTime":1189.06,"body":"company and you would have you"},{"speaker":"Michael Kelley","startTime":1189.06,"endTime":1193.02,"body":"can have a completely different"},{"speaker":"Michael Kelley","startTime":1189.06,"endTime":1193.02,"body":"implementation, process"},{"speaker":"Michael Kelley","startTime":1193.02,"endTime":1194.91,"body":"procedure training, plan"},{"speaker":"Michael Kelley","startTime":1193.02,"endTime":1194.91,"body":"everything"},{"speaker":"Mike Vorster","startTime":1195.66,"endTime":1198.9,"body":"because in the one"},{"speaker":"Mike Vorster","startTime":1195.66,"endTime":1198.9,"body":"case, the implementation is done"},{"speaker":"Mike Vorster","startTime":1198.9,"endTime":1203.79,"body":"to support us. Plan environment."},{"speaker":"Mike Vorster","startTime":1198.9,"endTime":1203.79,"body":"And then the other case, the"},{"speaker":"Mike Vorster","startTime":1203.79,"endTime":1207.72,"body":"implementation is done to"},{"speaker":"Mike Vorster","startTime":1203.79,"endTime":1207.72,"body":"support the columns. The single"},{"speaker":"Mike Vorster","startTime":1207.72,"endTime":1213.81,"body":"use plan. That's exactly project"},{"speaker":"Mike Vorster","startTime":1207.72,"endTime":1213.81,"body":"teams. Okay? And and it's a very"},{"speaker":"Mike Vorster","startTime":1213.81,"endTime":1216.18,"body":"different thing. Are you"},{"speaker":"Mike Vorster","startTime":1213.81,"endTime":1216.18,"body":"interested in the project's"},{"speaker":"Mike Vorster","startTime":1216.18,"endTime":1220.32,"body":"results? Or you're interested in"},{"speaker":"Mike Vorster","startTime":1216.18,"endTime":1220.32,"body":"this year's results? Are you"},{"speaker":"Mike Vorster","startTime":1220.32,"endTime":1224.28,"body":"interested in the performance of"},{"speaker":"Mike Vorster","startTime":1220.32,"endTime":1224.28,"body":"this machine on this job? Or are"},{"speaker":"Mike Vorster","startTime":1224.28,"endTime":1226.47,"body":"you interested in the"},{"speaker":"Mike Vorster","startTime":1224.28,"endTime":1226.47,"body":"performance of the machine"},{"speaker":"Mike Vorster","startTime":1226.47,"endTime":1227.79,"body":"throughout its lifecycle."},{"speaker":"Michael Kelley","startTime":1228.15,"endTime":1230.7,"body":"So one of the"},{"speaker":"Michael Kelley","startTime":1228.15,"endTime":1230.7,"body":"places that comes up in in many"},{"speaker":"Michael Kelley","startTime":1230.7,"endTime":1234.84,"body":"of these implementations is, it"},{"speaker":"Michael Kelley","startTime":1230.7,"endTime":1234.84,"body":"comes at different times at"},{"speaker":"Michael Kelley","startTime":1234.84,"endTime":1237.18,"body":"different places. Sometimes it's"},{"speaker":"Michael Kelley","startTime":1234.84,"endTime":1237.18,"body":"even you're doing payroll, which"},{"speaker":"Michael Kelley","startTime":1237.18,"endTime":1239.52,"body":"is a funny place, you would"},{"speaker":"Michael Kelley","startTime":1237.18,"endTime":1239.52,"body":"never think equipment comes into"},{"speaker":"Michael Kelley","startTime":1239.55,"endTime":1242.7,"body":"payroll. But it's that payroll"},{"speaker":"Michael Kelley","startTime":1239.55,"endTime":1242.7,"body":"time that the foremen have"},{"speaker":"Michael Kelley","startTime":1242.7,"endTime":1246.69,"body":"reported, what equipment is on"},{"speaker":"Michael Kelley","startTime":1242.7,"endTime":1246.69,"body":"their job often, right? And so"},{"speaker":"Michael Kelley","startTime":1246.72,"endTime":1250.23,"body":"so you sit down as an  ERP"},{"speaker":"Michael Kelley","startTime":1246.72,"endTime":1250.23,"body":"implementer? And you say,"},{"speaker":"Michael Kelley","startTime":1250.23,"endTime":1253.89,"body":"Alright, what are you going to"},{"speaker":"Michael Kelley","startTime":1250.23,"endTime":1253.89,"body":"charge the jobs per hour worked?"},{"speaker":"Michael Kelley","startTime":1254.19,"endTime":1259.62,"body":"The revenue rate, more than"},{"speaker":"Michael Kelley","startTime":1254.19,"endTime":1259.62,"body":"once? implementation has got"},{"speaker":"Michael Kelley","startTime":1259.62,"endTime":1263.88,"body":"derailed? Not permanently, but"},{"speaker":"Michael Kelley","startTime":1259.62,"endTime":1263.88,"body":"definitely for several weeks?"},{"speaker":"Michael Kelley","startTime":1264.42,"endTime":1268.62,"body":"While the that question has"},{"speaker":"Michael Kelley","startTime":1264.42,"endTime":1268.62,"body":"rolled around the organization,"},{"speaker":"Michael Kelley","startTime":1269.61,"endTime":1271.92,"body":"it feels like that is kind of"},{"speaker":"Michael Kelley","startTime":1269.61,"endTime":1271.92,"body":"one of the things that's at the"},{"speaker":"Michael Kelley","startTime":1271.92,"endTime":1277.89,"body":"heart of the marriage of your"},{"speaker":"Michael Kelley","startTime":1271.92,"endTime":1277.89,"body":"short term projects. And your"},{"speaker":"Michael Kelley","startTime":1277.89,"endTime":1283.83,"body":"long term equipment is what how"},{"speaker":"Michael Kelley","startTime":1277.89,"endTime":1283.83,"body":"do we how do we get this this"},{"speaker":"Michael Kelley","startTime":1283.83,"endTime":1289.65,"body":"cost recovery from the equipment"},{"speaker":"Michael Kelley","startTime":1283.83,"endTime":1289.65,"body":"department to to the jobs,"},{"speaker":"Mike Vorster","startTime":1289.91,"endTime":1296.21,"body":"the jobs? Well,"},{"speaker":"Mike Vorster","startTime":1289.91,"endTime":1296.21,"body":"that is a very thorny issue, to"},{"speaker":"Mike Vorster","startTime":1296.21,"endTime":1302.63,"body":"say the very least. Because what"},{"speaker":"Mike Vorster","startTime":1296.21,"endTime":1302.63,"body":"folks don't realize, or many"},{"speaker":"Mike Vorster","startTime":1302.63,"endTime":1308.6,"body":"folks don't realize is that in"},{"speaker":"Mike Vorster","startTime":1302.63,"endTime":1308.6,"body":"an equipment account in the cost"},{"speaker":"Mike Vorster","startTime":1308.6,"endTime":1312.26,"body":"structure of a machine or the"},{"speaker":"Mike Vorster","startTime":1308.6,"endTime":1312.26,"body":"cost structure of a fleet, there"},{"speaker":"Mike Vorster","startTime":1312.26,"endTime":1317.72,"body":"are a lot of costs, which are,"},{"speaker":"Mike Vorster","startTime":1312.26,"endTime":1317.72,"body":"which are constant, which are"},{"speaker":"Mike Vorster","startTime":1317.72,"endTime":1323.81,"body":"fixed. And if we wanting to"},{"speaker":"Mike Vorster","startTime":1317.72,"endTime":1323.81,"body":"recover costs on the basis of"},{"speaker":"Mike Vorster","startTime":1324.35,"endTime":1331.01,"body":"hourly usage, then we have to"},{"speaker":"Mike Vorster","startTime":1324.35,"endTime":1331.01,"body":"realize those fixed costs. And"},{"speaker":"Mike Vorster","startTime":1331.01,"endTime":1339.17,"body":"that is one of the huge issues."},{"speaker":"Mike Vorster","startTime":1331.01,"endTime":1339.17,"body":"Because if you build a job on an"},{"speaker":"Mike Vorster","startTime":1339.2,"endTime":1345.8,"body":"hourly basis, only for the hours"},{"speaker":"Mike Vorster","startTime":1339.2,"endTime":1345.8,"body":"worked, then where does the risk"},{"speaker":"Mike Vorster","startTime":1345.8,"endTime":1350.27,"body":"the utilization risk lie?"},{"speaker":"Mike Vorster","startTime":1345.8,"endTime":1350.27,"body":"Because let's imagine that you"},{"speaker":"Mike Vorster","startTime":1350.27,"endTime":1355.64,"body":"set your rate and set your cost"},{"speaker":"Mike Vorster","startTime":1350.27,"endTime":1355.64,"body":"recovery expectation, at 40"},{"speaker":"Mike Vorster","startTime":1355.64,"endTime":1360.62,"body":"hours a week, standard number,"},{"speaker":"Mike Vorster","startTime":1355.64,"endTime":1360.62,"body":"you would then take all your"},{"speaker":"Mike Vorster","startTime":1360.62,"endTime":1365.36,"body":"fixed costs for a week, or a"},{"speaker":"Mike Vorster","startTime":1360.62,"endTime":1365.36,"body":"month and divide them by 40"},{"speaker":"Mike Vorster","startTime":1365.36,"endTime":1370.25,"body":"hours a week. Now, if that"},{"speaker":"Mike Vorster","startTime":1365.36,"endTime":1370.25,"body":"machine works, fewer than 40"},{"speaker":"Mike Vorster","startTime":1370.25,"endTime":1373.22,"body":"hours a week, you're going to"},{"speaker":"Mike Vorster","startTime":1370.25,"endTime":1373.22,"body":"have a bunch of fixed costs that"},{"speaker":"Mike Vorster","startTime":1373.22,"endTime":1378.11,"body":"aren't recovered. And where is"},{"speaker":"Mike Vorster","startTime":1373.22,"endTime":1378.11,"body":"the risk of fixed cost recovery"},{"speaker":"Mike Vorster","startTime":1378.11,"endTime":1382.67,"body":"going to lie? Your project team"},{"speaker":"Mike Vorster","startTime":1378.11,"endTime":1382.67,"body":"is going to say we want only to"},{"speaker":"Mike Vorster","startTime":1382.67,"endTime":1387.35,"body":"pay for this machine when we use"},{"speaker":"Mike Vorster","startTime":1382.67,"endTime":1387.35,"body":"it. The equipment guy who's"},{"speaker":"Mike Vorster","startTime":1387.35,"endTime":1390.38,"body":"responsible for the lifetime"},{"speaker":"Mike Vorster","startTime":1387.35,"endTime":1390.38,"body":"cost recovery of the machine"},{"speaker":"Mike Vorster","startTime":1390.38,"endTime":1393.47,"body":"says there's a bunch of fixed"},{"speaker":"Mike Vorster","startTime":1390.38,"endTime":1393.47,"body":"costs, including a thing called"},{"speaker":"Mike Vorster","startTime":1393.47,"endTime":1396.35,"body":"the purchase price, or including"},{"speaker":"Mike Vorster","startTime":1393.47,"endTime":1396.35,"body":"a thing called the lease"},{"speaker":"Mike Vorster","startTime":1396.35,"endTime":1400.22,"body":"payment, or including the thing"},{"speaker":"Mike Vorster","startTime":1396.35,"endTime":1400.22,"body":"called the loan payment. And"},{"speaker":"Mike Vorster","startTime":1400.22,"endTime":1404.0,"body":"he's going to say look, we want"},{"speaker":"Mike Vorster","startTime":1400.22,"endTime":1404.0,"body":"40 hours that we because that's"},{"speaker":"Mike Vorster","startTime":1404.0,"endTime":1408.08,"body":"what we divided the weekly lease"},{"speaker":"Mike Vorster","startTime":1404.0,"endTime":1408.08,"body":"payment into all what 160 hours,"},{"speaker":"Mike Vorster","startTime":1408.38,"endTime":1411.32,"body":"because that's what we divided"},{"speaker":"Mike Vorster","startTime":1408.38,"endTime":1411.32,"body":"the our the monthly lease"},{"speaker":"Mike Vorster","startTime":1411.32,"endTime":1414.65,"body":"payment into. And if you guys"},{"speaker":"Mike Vorster","startTime":1411.32,"endTime":1414.65,"body":"don't pay for this machine for"},{"speaker":"Mike Vorster","startTime":1414.65,"endTime":1418.04,"body":"160 hours in a month, how we're"},{"speaker":"Mike Vorster","startTime":1414.65,"endTime":1418.04,"body":"going to make the lease"},{"speaker":"Mike Vorster","startTime":1418.04,"endTime":1421.58,"body":"payments, oh no, I'm gonna only"},{"speaker":"Mike Vorster","startTime":1418.04,"endTime":1421.58,"body":"report what you pay for the"},{"speaker":"Mike Vorster","startTime":1421.58,"endTime":1426.26,"body":"machine when I use it. So, you"},{"speaker":"Mike Vorster","startTime":1421.58,"endTime":1426.26,"body":"get that issue, you get all the"},{"speaker":"Mike Vorster","startTime":1426.26,"endTime":1431.57,"body":"issues relating to the risk of"},{"speaker":"Mike Vorster","startTime":1426.26,"endTime":1431.57,"body":"fixed cost recovery, you get all"},{"speaker":"Mike Vorster","startTime":1431.57,"endTime":1435.86,"body":"the issues relating to the"},{"speaker":"Mike Vorster","startTime":1431.57,"endTime":1435.86,"body":"decisions you make when you"},{"speaker":"Mike Vorster","startTime":1436.46,"endTime":1442.34,"body":"perceive a machine, which can"},{"speaker":"Mike Vorster","startTime":1436.46,"endTime":1442.34,"body":"perceive a situation where there"},{"speaker":"Mike Vorster","startTime":1442.37,"endTime":1447.59,"body":"are fixed and variable costs"},{"speaker":"Mike Vorster","startTime":1442.37,"endTime":1447.59,"body":"when you want to recover those"},{"speaker":"Mike Vorster","startTime":1447.59,"endTime":1455.66,"body":"on a variable basis. And so as a"},{"speaker":"Mike Vorster","startTime":1447.59,"endTime":1455.66,"body":"result of that, many companies"},{"speaker":"Mike Vorster","startTime":1455.72,"endTime":1463.04,"body":"are using dual rate machines,"},{"speaker":"Mike Vorster","startTime":1455.72,"endTime":1463.04,"body":"the job site will pay operating"},{"speaker":"Mike Vorster","startTime":1463.19,"endTime":1468.86,"body":"rate for the hours the machine"},{"speaker":"Mike Vorster","startTime":1463.19,"endTime":1468.86,"body":"operates. In other words, the"},{"speaker":"Mike Vorster","startTime":1468.86,"endTime":1474.77,"body":"operating rate covers fuel and"},{"speaker":"Mike Vorster","startTime":1468.86,"endTime":1474.77,"body":"oil parts and labor and"},{"speaker":"Mike Vorster","startTime":1474.83,"endTime":1477.98,"body":"everything associated with"},{"speaker":"Mike Vorster","startTime":1474.83,"endTime":1477.98,"body":"turning the key and putting the"},{"speaker":"Mike Vorster","startTime":1477.98,"endTime":1485.0,"body":"machine to work. Because you"},{"speaker":"Mike Vorster","startTime":1477.98,"endTime":1485.0,"body":"will own you only incur that"},{"speaker":"Mike Vorster","startTime":1485.03,"endTime":1488.3,"body":"those costs when the key is"},{"speaker":"Mike Vorster","startTime":1485.03,"endTime":1488.3,"body":"turned and the machine is"},{"speaker":"Mike Vorster","startTime":1488.3,"endTime":1495.35,"body":"working. Now tell me all owning"},{"speaker":"Mike Vorster","startTime":1488.3,"endTime":1495.35,"body":"costs all costs associated with"},{"speaker":"Mike Vorster","startTime":1495.8,"endTime":1498.74,"body":"keeping a machine in your fleet,"},{"speaker":"Mike Vorster","startTime":1495.8,"endTime":1498.74,"body":"bringing a machine into your"},{"speaker":"Mike Vorster","startTime":1498.74,"endTime":1503.51,"body":"fleet and keeping it there Well,"},{"speaker":"Mike Vorster","startTime":1498.74,"endTime":1503.51,"body":"the vast majority of those costs"},{"speaker":"Mike Vorster","startTime":1503.51,"endTime":1508.28,"body":"don't depend on how many hours"},{"speaker":"Mike Vorster","startTime":1503.51,"endTime":1508.28,"body":"the key is turned. They depend"},{"speaker":"Mike Vorster","startTime":1508.28,"endTime":1513.11,"body":"on how many days, weeks, months"},{"speaker":"Mike Vorster","startTime":1508.28,"endTime":1513.11,"body":"years, the machine is in your"},{"speaker":"Mike Vorster","startTime":1513.11,"endTime":1519.32,"body":"fleet. And so is are you going"},{"speaker":"Mike Vorster","startTime":1513.11,"endTime":1519.32,"body":"to build a job so much an hour"},{"speaker":"Mike Vorster","startTime":1519.35,"endTime":1523.28,"body":"when the key is turned and the"},{"speaker":"Mike Vorster","startTime":1519.35,"endTime":1523.28,"body":"machine is working? Plus so much"},{"speaker":"Mike Vorster","startTime":1523.31,"endTime":1528.98,"body":"a week, when the machine is"},{"speaker":"Mike Vorster","startTime":1523.31,"endTime":1528.98,"body":"residing on your job? Now the"},{"speaker":"Mike Vorster","startTime":1529.01,"endTime":1533.12,"body":"operating guys are going to say,"},{"speaker":"Mike Vorster","startTime":1529.01,"endTime":1533.12,"body":"No, no, no, no, no, we don't"},{"speaker":"Mike Vorster","startTime":1533.12,"endTime":1536.6,"body":"want to do it that way, we only"},{"speaker":"Mike Vorster","startTime":1533.12,"endTime":1536.6,"body":"want to pay when the machine is"},{"speaker":"Mike Vorster","startTime":1536.6,"endTime":1544.28,"body":"being used. And so increasingly,"},{"speaker":"Mike Vorster","startTime":1536.6,"endTime":1544.28,"body":"we seeing estimates made on the"},{"speaker":"Mike Vorster","startTime":1544.28,"endTime":1550.37,"body":"basis of this machine is going"},{"speaker":"Mike Vorster","startTime":1544.28,"endTime":1550.37,"body":"to be on the job for 27 weeks."},{"speaker":"Mike Vorster","startTime":1550.85,"endTime":1555.11,"body":"So let's put into the bird 27"},{"speaker":"Mike Vorster","startTime":1550.85,"endTime":1555.11,"body":"weeks of ownership for this"},{"speaker":"Mike Vorster","startTime":1555.11,"endTime":1562.82,"body":"machine. And in those 27 weeks,"},{"speaker":"Mike Vorster","startTime":1555.11,"endTime":1562.82,"body":"the machine is going to work 800"},{"speaker":"Mike Vorster","startTime":1562.82,"endTime":1563.51,"body":"hours."},{"speaker":"Mike Vorster","startTime":1565.16,"endTime":1571.1,"body":"So let's put into the bid 800"},{"speaker":"Mike Vorster","startTime":1565.16,"endTime":1571.1,"body":"hours of operating costs. So"},{"speaker":"Mike Vorster","startTime":1571.4,"endTime":1575.78,"body":"what's interesting in all of"},{"speaker":"Mike Vorster","startTime":1571.4,"endTime":1575.78,"body":"this is that, that that sounds"},{"speaker":"Mike Vorster","startTime":1575.78,"endTime":1579.53,"body":"like such a rational approach."},{"speaker":"Mike Vorster","startTime":1575.78,"endTime":1579.53,"body":"But these conversations that go"},{"speaker":"Mike Vorster","startTime":1579.53,"endTime":1584.0,"body":"off the rails, they often aren't"},{"speaker":"Mike Vorster","startTime":1579.53,"endTime":1584.0,"body":"super rational, at least at the"},{"speaker":"Mike Vorster","startTime":1584.0,"endTime":1584.51,"body":"beginning."},{"speaker":"Mike Vorster","startTime":1598.44,"endTime":1602.49,"body":"And and how do you? How does a"},{"speaker":"Mike Vorster","startTime":1598.44,"endTime":1602.49,"body":"How does someone who's in charge"},{"speaker":"Mike Vorster","startTime":1602.49,"endTime":1605.37,"body":"the equipment management kind of"},{"speaker":"Mike Vorster","startTime":1602.49,"endTime":1605.37,"body":"bridge the gap there and get to"},{"speaker":"Mike Vorster","startTime":1605.37,"endTime":1607.29,"body":"the point where they can have"},{"speaker":"Mike Vorster","startTime":1605.37,"endTime":1607.29,"body":"that kind of conversation?"},{"speaker":"Mike Vorster","startTime":1607.89,"endTime":1610.26,"body":"Well, you know,"},{"speaker":"Mike Vorster","startTime":1611.63,"endTime":1615.53,"body":"communication is all about"},{"speaker":"Mike Vorster","startTime":1611.63,"endTime":1615.53,"body":"understanding is all about"},{"speaker":"Mike Vorster","startTime":1615.53,"endTime":1621.62,"body":"communication. And frequently,"},{"speaker":"Mike Vorster","startTime":1615.53,"endTime":1621.62,"body":"the equipment guys don't want to"},{"speaker":"Mike Vorster","startTime":1621.77,"endTime":1629.75,"body":"hear the problems associated"},{"speaker":"Mike Vorster","startTime":1621.77,"endTime":1629.75,"body":"with building a job in a tightly"},{"speaker":"Mike Vorster","startTime":1629.75,"endTime":1633.8,"body":"sequenced complex schedule using"},{"speaker":"Mike Vorster","startTime":1629.75,"endTime":1633.8,"body":"a tightly sequence complex"},{"speaker":"Mike Vorster","startTime":1633.8,"endTime":1639.05,"body":"schedule, where there is no such"},{"speaker":"Mike Vorster","startTime":1633.8,"endTime":1639.05,"body":"thing as an eight hour work day"},{"speaker":"Mike Vorster","startTime":1639.05,"endTime":1644.45,"body":"or a 40 hour non interrupted"},{"speaker":"Mike Vorster","startTime":1639.05,"endTime":1644.45,"body":"work week. And frequently, the"},{"speaker":"Mike Vorster","startTime":1644.84,"endTime":1649.31,"body":"operations guys don't want to"},{"speaker":"Mike Vorster","startTime":1644.84,"endTime":1649.31,"body":"hear that, fully a third of the"},{"speaker":"Mike Vorster","startTime":1649.31,"endTime":1652.16,"body":"costs that you encountered any"},{"speaker":"Mike Vorster","startTime":1649.31,"endTime":1652.16,"body":"that you encounter in the"},{"speaker":"Mike Vorster","startTime":1652.16,"endTime":1656.18,"body":"equipment account, are fixed and"},{"speaker":"Mike Vorster","startTime":1652.16,"endTime":1656.18,"body":"are not dependent on the number"},{"speaker":"Mike Vorster","startTime":1656.18,"endTime":1660.17,"body":"of hours the keys turned in the"},{"speaker":"Mike Vorster","startTime":1656.18,"endTime":1660.17,"body":"machine is working. So you know,"},{"speaker":"Mike Vorster","startTime":1660.2,"endTime":1663.11,"body":"you first got to get to the"},{"speaker":"Mike Vorster","startTime":1660.2,"endTime":1663.11,"body":"communication stage. And you"},{"speaker":"Mike Vorster","startTime":1663.11,"endTime":1668.45,"body":"first got to kind of get through"},{"speaker":"Mike Vorster","startTime":1663.11,"endTime":1668.45,"body":"the the age of denial if you"},{"speaker":"Mike Vorster","startTime":1668.45,"endTime":1674.69,"body":"wish, or and remember long ago"},{"speaker":"Mike Vorster","startTime":1668.45,"endTime":1674.69,"body":"and far away when most of our"},{"speaker":"Mike Vorster","startTime":1674.69,"endTime":1678.98,"body":"jobs were Greenfield jobs, when"},{"speaker":"Mike Vorster","startTime":1674.69,"endTime":1678.98,"body":"we were building the interstate"},{"speaker":"Mike Vorster","startTime":1678.98,"endTime":1685.04,"body":"system. They were blown go."},{"speaker":"Mike Vorster","startTime":1678.98,"endTime":1685.04,"body":"Yeah, but not many years ago,"},{"speaker":"Mike Vorster","startTime":1685.04,"endTime":1688.85,"body":"the majority of the jobs were"},{"speaker":"Mike Vorster","startTime":1685.04,"endTime":1688.85,"body":"built in green fields. And you"},{"speaker":"Mike Vorster","startTime":1688.85,"endTime":1693.08,"body":"know, from eight o'clock on"},{"speaker":"Mike Vorster","startTime":1688.85,"endTime":1693.08,"body":"Monday morning till five, six"},{"speaker":"Mike Vorster","startTime":1693.08,"endTime":1697.37,"body":"o'clock on Friday afternoon, you"},{"speaker":"Mike Vorster","startTime":1693.08,"endTime":1697.37,"body":"master of your fate. And you"},{"speaker":"Mike Vorster","startTime":1697.37,"endTime":1701.0,"body":"could use your resources and"},{"speaker":"Mike Vorster","startTime":1697.37,"endTime":1701.0,"body":"plan and schedule your work to"},{"speaker":"Mike Vorster","startTime":1701.0,"endTime":1706.61,"body":"maximize resource utilization."},{"speaker":"Mike Vorster","startTime":1701.0,"endTime":1706.61,"body":"Today, the vast majority of our"},{"speaker":"Mike Vorster","startTime":1706.61,"endTime":1710.78,"body":"jobs are in brownfields in and"},{"speaker":"Mike Vorster","startTime":1706.61,"endTime":1710.78,"body":"around traffic in and around"},{"speaker":"Mike Vorster","startTime":1710.78,"endTime":1714.92,"body":"people tightly sequenced when"},{"speaker":"Mike Vorster","startTime":1710.78,"endTime":1714.92,"body":"other utilities going to be used"},{"speaker":"Mike Vorster","startTime":1715.16,"endTime":1717.62,"body":"or moved and all those sorts of"},{"speaker":"Mike Vorster","startTime":1715.16,"endTime":1717.62,"body":"things."},{"speaker":"Michael Kelley","startTime":1718.13,"endTime":1719.78,"body":"I and I remember"},{"speaker":"Michael Kelley","startTime":1718.13,"endTime":1719.78,"body":"I was doing an accounting"},{"speaker":"Michael Kelley","startTime":1719.99,"endTime":1723.92,"body":"accounting switch with a company"},{"speaker":"Michael Kelley","startTime":1719.99,"endTime":1723.92,"body":"who for the first time was with"},{"speaker":"Michael Kelley","startTime":1723.92,"endTime":1725.66,"body":"dealing with archaeologists."},{"speaker":"Mike Vorster","startTime":1727.279,"endTime":1729.889,"body":"Right, dark, you"},{"speaker":"Mike Vorster","startTime":1727.279,"endTime":1729.889,"body":"know, you're gonna work a 40"},{"speaker":"Mike Vorster","startTime":1729.889,"endTime":1733.729,"body":"hour week when you're dealing"},{"speaker":"Mike Vorster","startTime":1729.889,"endTime":1733.729,"body":"with archaeologists. But they"},{"speaker":"Mike Vorster","startTime":1733.729,"endTime":1737.719,"body":"see the world in millions of"},{"speaker":"Mike Vorster","startTime":1733.729,"endTime":1737.719,"body":"years, all right, not 40 hour"},{"speaker":"Mike Vorster","startTime":1737.719,"endTime":1745.309,"body":"weeks, yes, this this business"},{"speaker":"Mike Vorster","startTime":1737.719,"endTime":1745.309,"body":"of tightly sequenced work and"},{"speaker":"Mike Vorster","startTime":1745.489,"endTime":1752.449,"body":"not being able to be in charge"},{"speaker":"Mike Vorster","startTime":1745.489,"endTime":1752.449,"body":"of or control of the flow and"},{"speaker":"Mike Vorster","startTime":1752.449,"endTime":1757.729,"body":"sequence of work. Alright, this"},{"speaker":"Mike Vorster","startTime":1752.449,"endTime":1757.729,"body":"has caused there to be a lot of"},{"speaker":"Mike Vorster","startTime":1757.729,"endTime":1763.309,"body":"drama on a lot of job sites."},{"speaker":"Mike Vorster","startTime":1757.729,"endTime":1763.309,"body":"Alright. And one of the ways in"},{"speaker":"Mike Vorster","startTime":1763.309,"endTime":1768.589,"body":"which that drama manifests"},{"speaker":"Mike Vorster","startTime":1763.309,"endTime":1768.589,"body":"itself is how do you recover the"},{"speaker":"Mike Vorster","startTime":1768.589,"endTime":1775.189,"body":"fixed cost of ownership of your"},{"speaker":"Mike Vorster","startTime":1768.589,"endTime":1775.189,"body":"fleet. Now, again, you know,"},{"speaker":"Mike Vorster","startTime":1775.189,"endTime":1782.119,"body":"talking construction rather than"},{"speaker":"Mike Vorster","startTime":1775.189,"endTime":1782.119,"body":"equipment. Labor is not a"},{"speaker":"Mike Vorster","startTime":1782.119,"endTime":1791.089,"body":"variable costs, either because"},{"speaker":"Mike Vorster","startTime":1782.119,"endTime":1791.089,"body":"you are duty bound or, you know,"},{"speaker":"Mike Vorster","startTime":1791.119,"endTime":1797.089,"body":"labor you pay 40 hours a week,"},{"speaker":"Mike Vorster","startTime":1791.119,"endTime":1797.089,"body":"right. And now, as someone who"},{"speaker":"Mike Vorster","startTime":1797.089,"endTime":1800.659,"body":"works on the job site is"},{"speaker":"Mike Vorster","startTime":1797.089,"endTime":1800.659,"body":"probably more versatile. tile"},{"speaker":"Mike Vorster","startTime":1800.989,"endTime":1806.149,"body":"than a large dozer. They can be"},{"speaker":"Mike Vorster","startTime":1800.989,"endTime":1806.149,"body":"sent to do all sorts of other"},{"speaker":"Mike Vorster","startTime":1806.149,"endTime":1811.699,"body":"jobs, they can easily be kept"},{"speaker":"Mike Vorster","startTime":1806.149,"endTime":1811.699,"body":"busy. But can they easily be"},{"speaker":"Mike Vorster","startTime":1811.699,"endTime":1818.359,"body":"kept revenue producing? Right."},{"speaker":"Mike Vorster","startTime":1811.699,"endTime":1818.359,"body":"Okay. And so where do we build"},{"speaker":"Mike Vorster","startTime":1818.359,"endTime":1824.509,"body":"in the all the all the"},{"speaker":"Mike Vorster","startTime":1818.359,"endTime":1824.509,"body":"inefficiencies that arise from"},{"speaker":"Mike Vorster","startTime":1825.049,"endTime":1830.989,"body":"tightly sequenced job sites,"},{"speaker":"Mike Vorster","startTime":1825.049,"endTime":1830.989,"body":"okay? Your equipment guys are"},{"speaker":"Mike Vorster","startTime":1830.989,"endTime":1834.949,"body":"going to say we do not want to"},{"speaker":"Mike Vorster","startTime":1830.989,"endTime":1834.949,"body":"carry the risk of utilization,"},{"speaker":"Mike Vorster","startTime":1835.549,"endTime":1839.029,"body":"because equipment Superintendent"},{"speaker":"Mike Vorster","startTime":1835.549,"endTime":1839.029,"body":"can't go to a job superintendent"},{"speaker":"Mike Vorster","startTime":1839.029,"endTime":1843.589,"body":"and say, improve the utilization"},{"speaker":"Mike Vorster","startTime":1839.029,"endTime":1843.589,"body":"on this machine. It's only the"},{"speaker":"Mike Vorster","startTime":1843.589,"endTime":1850.549,"body":"job team that can manage the"},{"speaker":"Mike Vorster","startTime":1843.589,"endTime":1850.549,"body":"utilization of a resource."},{"speaker":"Mike Vorster","startTime":1851.299,"endTime":1855.649,"body":"Therefore, the risk of"},{"speaker":"Mike Vorster","startTime":1851.299,"endTime":1855.649,"body":"utilization must lie with the"},{"speaker":"Mike Vorster","startTime":1855.649,"endTime":1858.079,"body":"job team. Right."},{"speaker":"Mike Vorster","startTime":1858.14,"endTime":1863.78,"body":"It was an interesting case was"},{"speaker":"Mike Vorster","startTime":1858.14,"endTime":1863.78,"body":"when there was a, there was a"},{"speaker":"Mike Vorster","startTime":1864.77,"endTime":1868.82,"body":"team that was really focused on"},{"speaker":"Mike Vorster","startTime":1864.77,"endTime":1868.82,"body":"utilization. And they had pushed"},{"speaker":"Mike Vorster","startTime":1868.82,"endTime":1873.5,"body":"this out so hard that the the"},{"speaker":"Mike Vorster","startTime":1868.82,"endTime":1873.5,"body":"employees were leaving their"},{"speaker":"Mike Vorster","startTime":1873.5,"endTime":1879.47,"body":"machines idling in order to"},{"speaker":"Mike Vorster","startTime":1873.5,"endTime":1879.47,"body":"increase their utilization on"},{"speaker":"Mike Vorster","startTime":1879.47,"endTime":1880.01,"body":"paper."},{"speaker":"Mike Vorster","startTime":1882.2,"endTime":1887.39,"body":"Yeah, and now you've introduced"},{"speaker":"Mike Vorster","startTime":1882.2,"endTime":1887.39,"body":"a whole nother subject and that"},{"speaker":"Mike Vorster","startTime":1887.39,"endTime":1890.42,"body":"sort of gamesmanship and"},{"speaker":"Mike Vorster","startTime":1887.39,"endTime":1890.42,"body":"dysfunctional behavior."},{"speaker":"Mike Vorster","startTime":1890.839,"endTime":1894.289,"body":"Right, because then when they"},{"speaker":"Mike Vorster","startTime":1890.839,"endTime":1894.289,"body":"were caught, because they caught"},{"speaker":"Mike Vorster","startTime":1894.289,"endTime":1897.469,"body":"it, because the on the"},{"speaker":"Mike Vorster","startTime":1894.289,"endTime":1897.469,"body":"telematics, it showed that there"},{"speaker":"Mike Vorster","startTime":1897.469,"endTime":1900.079,"body":"was you know, it was just idling"},{"speaker":"Mike Vorster","startTime":1897.469,"endTime":1900.079,"body":"the machines, they started"},{"speaker":"Mike Vorster","startTime":1900.079,"endTime":1905.269,"body":"idling at full throttle. Yeah,"},{"speaker":"Mike Vorster","startTime":1900.079,"endTime":1905.269,"body":"yeah. You know, it was it was a"},{"speaker":"Mike Vorster","startTime":1905.269,"endTime":1907.549,"body":"problem at the top, it wasn't a"},{"speaker":"Mike Vorster","startTime":1905.269,"endTime":1907.549,"body":"problem, you know, that they"},{"speaker":"Mike Vorster","startTime":1907.549,"endTime":1909.889,"body":"were forcing this utilization,"},{"speaker":"Mike Vorster","startTime":1907.549,"endTime":1909.889,"body":"pushing, pushing, pushing"},{"speaker":"Mike Vorster","startTime":1909.889,"endTime":1910.969,"body":"without true understanding."},{"speaker":"Mike Vorster","startTime":1911.359,"endTime":1916.729,"body":"Yes, yes. And when you write"},{"speaker":"Mike Vorster","startTime":1911.359,"endTime":1916.729,"body":"those kinds of rules, remember"},{"speaker":"Mike Vorster","startTime":1916.729,"endTime":1921.589,"body":"that one of the things we really"},{"speaker":"Mike Vorster","startTime":1916.729,"endTime":1921.589,"body":"want, with our focus, we want"},{"speaker":"Mike Vorster","startTime":1921.589,"endTime":1925.159,"body":"them to be creative,"},{"speaker":"Mike Vorster","startTime":1921.589,"endTime":1925.159,"body":"imaginative, we want them to,"},{"speaker":"Mike Vorster","startTime":1925.759,"endTime":1933.379,"body":"to, to come up with solutions."},{"speaker":"Mike Vorster","startTime":1925.759,"endTime":1933.379,"body":"And so we have to as as as folks"},{"speaker":"Mike Vorster","startTime":1933.379,"endTime":1935.959,"body":"who are responsible for the"},{"speaker":"Mike Vorster","startTime":1933.379,"endTime":1935.959,"body":"leadership of the thing, or for"},{"speaker":"Mike Vorster","startTime":1935.959,"endTime":1939.589,"body":"setting the rule, you know, what"},{"speaker":"Mike Vorster","startTime":1935.959,"endTime":1939.589,"body":"do I say to somebody the other"},{"speaker":"Mike Vorster","startTime":1939.589,"endTime":1946.549,"body":"day, people will always do the"},{"speaker":"Mike Vorster","startTime":1939.589,"endTime":1946.549,"body":"smart thing. It's your job to"},{"speaker":"Mike Vorster","startTime":1946.549,"endTime":1949.879,"body":"make the smart thing and the"},{"speaker":"Mike Vorster","startTime":1946.549,"endTime":1949.879,"body":"right thing, the same thing."},{"speaker":"Mike Vorster","startTime":1951.019,"endTime":1954.739,"body":"Because people will do the smart"},{"speaker":"Mike Vorster","startTime":1951.019,"endTime":1954.739,"body":"thing, and hopefully, the smart"},{"speaker":"Mike Vorster","startTime":1954.739,"endTime":1958.999,"body":"thing and the right thing are"},{"speaker":"Mike Vorster","startTime":1954.739,"endTime":1958.999,"body":"the same thing. Now, if you tell"},{"speaker":"Mike Vorster","startTime":1958.999,"endTime":1963.919,"body":"them you don't want idle, idling"},{"speaker":"Mike Vorster","startTime":1958.999,"endTime":1963.919,"body":"recorded, or you know, what they"},{"speaker":"Mike Vorster","startTime":1963.919,"endTime":1967.339,"body":"will do is they will do the"},{"speaker":"Mike Vorster","startTime":1963.919,"endTime":1967.339,"body":"smart thing and and solve that"},{"speaker":"Mike Vorster","startTime":1967.339,"endTime":1970.459,"body":"immediate problem. Their"},{"speaker":"Mike Vorster","startTime":1967.339,"endTime":1970.459,"body":"solution to that immediate"},{"speaker":"Mike Vorster","startTime":1970.459,"endTime":1974.719,"body":"problem will not be the right"},{"speaker":"Mike Vorster","startTime":1970.459,"endTime":1974.719,"body":"thing. Right. So that Yep,"},{"speaker":"Mike Vorster","startTime":1974.749,"endTime":1978.559,"body":"you've introduced the whole"},{"speaker":"Mike Vorster","startTime":1974.749,"endTime":1978.559,"body":"subject of gamesmanship and"},{"speaker":"Mike Vorster","startTime":1978.559,"endTime":1983.959,"body":"dysfunctional behavior. And"},{"speaker":"Mike Vorster","startTime":1978.559,"endTime":1983.959,"body":"that's another thing associated"},{"speaker":"Mike Vorster","startTime":1983.959,"endTime":1988.969,"body":"with guys. It's a team sport,"},{"speaker":"Mike Vorster","startTime":1983.959,"endTime":1988.969,"body":"right? Yes."},{"speaker":"Mike Vorster","startTime":1990.34,"endTime":1994.93,"body":"And you get abuse too. And and"},{"speaker":"Mike Vorster","startTime":1990.34,"endTime":1994.93,"body":"so, you know, in managing abuses"},{"speaker":"Mike Vorster","startTime":1994.93,"endTime":1997.93,"body":"is part of that, you know, there"},{"speaker":"Mike Vorster","startTime":1994.93,"endTime":1997.93,"body":"was a, there was a product"},{"speaker":"Mike Vorster","startTime":1997.93,"endTime":2001.47,"body":"manager who is famous for his"},{"speaker":"Mike Vorster","startTime":1997.93,"endTime":2001.47,"body":"high productivity in the case"},{"speaker":"Mike Vorster","startTime":2001.5,"endTime":2004.29,"body":"manager said, Yeah, but the"},{"speaker":"Mike Vorster","startTime":2001.5,"endTime":2004.29,"body":"equipment comes back. thrashed"},{"speaker":"Unknown","startTime":2004.71,"endTime":2005.28,"body":"trashed?"},{"speaker":"Mike Vorster","startTime":2005.349,"endTime":2010.779,"body":"Yeah. Yeah, abuse"},{"speaker":"Mike Vorster","startTime":2005.349,"endTime":2010.779,"body":"under reporting hours, is"},{"speaker":"Mike Vorster","startTime":2010.779,"endTime":2014.739,"body":"another sort of part of it"},{"speaker":"Mike Vorster","startTime":2010.779,"endTime":2014.739,"body":"another piece of dysfunctional"},{"speaker":"Mike Vorster","startTime":2014.739,"endTime":2019.719,"body":"behavior that, that appears very"},{"speaker":"Mike Vorster","startTime":2014.739,"endTime":2019.719,"body":"often. And it arises because,"},{"speaker":"Mike Vorster","startTime":2020.019,"endTime":2024.909,"body":"you know, folks don't understand"},{"speaker":"Mike Vorster","startTime":2020.019,"endTime":2024.909,"body":"that you might be optimizing"},{"speaker":"Mike Vorster","startTime":2024.909,"endTime":2028.869,"body":"your little responsibility"},{"speaker":"Mike Vorster","startTime":2024.909,"endTime":2028.869,"body":"center or the results from your"},{"speaker":"Mike Vorster","startTime":2028.869,"endTime":2032.859,"body":"responsibility center. But you"},{"speaker":"Mike Vorster","startTime":2028.869,"endTime":2032.859,"body":"are sure, as hangs sub"},{"speaker":"Mike Vorster","startTime":2032.859,"endTime":2039.669,"body":"optimizing the results of our"},{"speaker":"Mike Vorster","startTime":2032.859,"endTime":2039.669,"body":"company. And so another phrase"},{"speaker":"Mike Vorster","startTime":2039.669,"endTime":2044.019,"body":"that I use frequently is, you"},{"speaker":"Mike Vorster","startTime":2039.669,"endTime":2044.019,"body":"know, take care that there's job"},{"speaker":"Mike Vorster","startTime":2044.019,"endTime":2048.129,"body":"margin that you creating,"},{"speaker":"Mike Vorster","startTime":2044.019,"endTime":2048.129,"body":"through over applying the"},{"speaker":"Mike Vorster","startTime":2048.129,"endTime":2052.839,"body":"equipment under reporting the"},{"speaker":"Mike Vorster","startTime":2048.129,"endTime":2052.839,"body":"equipment, and all those sorts"},{"speaker":"Mike Vorster","startTime":2052.839,"endTime":2057.549,"body":"of gamesmanship that you might"},{"speaker":"Mike Vorster","startTime":2052.839,"endTime":2057.549,"body":"be embarking in, in order to"},{"speaker":"Mike Vorster","startTime":2057.639,"endTime":2064.599,"body":"optimize job margins, take care,"},{"speaker":"Mike Vorster","startTime":2057.639,"endTime":2064.599,"body":"that those aren't sub optimizing"},{"speaker":"Mike Vorster","startTime":2064.599,"endTime":2069.489,"body":"the results in the equipment"},{"speaker":"Mike Vorster","startTime":2064.599,"endTime":2069.489,"body":"group, because as a company, I"},{"speaker":"Mike Vorster","startTime":2069.489,"endTime":2074.439,"body":"bring the Operations Group and"},{"speaker":"Mike Vorster","startTime":2069.489,"endTime":2074.439,"body":"equipment grouped together. And"},{"speaker":"Mike Vorster","startTime":2074.469,"endTime":2079.479,"body":"my margins on my job sites might"},{"speaker":"Mike Vorster","startTime":2074.469,"endTime":2079.479,"body":"end up by being a mirage, by the"},{"speaker":"Mike Vorster","startTime":2079.479,"endTime":2085.659,"body":"time I have to consolidate them"},{"speaker":"Mike Vorster","startTime":2079.479,"endTime":2085.659,"body":"into the consolidate in the"},{"speaker":"Mike Vorster","startTime":2085.659,"endTime":2090.459,"body":"results of the of the equipment"},{"speaker":"Mike Vorster","startTime":2085.659,"endTime":2090.459,"body":"group. Okay, so there's a thing"},{"speaker":"Mike Vorster","startTime":2090.459,"endTime":2094.989,"body":"called margin mirage. And that's"},{"speaker":"Mike Vorster","startTime":2090.459,"endTime":2094.989,"body":"very much part of the deal."},{"speaker":"Mike Vorster","startTime":2095.019,"endTime":2095.349,"body":"Yeah."},{"speaker":"Michael Kelley","startTime":2095.6,"endTime":2099.98,"body":"Well, and I feel"},{"speaker":"Michael Kelley","startTime":2095.6,"endTime":2099.98,"body":"like some that's part of the the"},{"speaker":"Michael Kelley","startTime":2099.98,"endTime":2104.18,"body":"The responsibility of the"},{"speaker":"Michael Kelley","startTime":2099.98,"endTime":2104.18,"body":"accounting team is to, is to"},{"speaker":"Michael Kelley","startTime":2104.18,"endTime":2108.89,"body":"illustrate the some of that"},{"speaker":"Michael Kelley","startTime":2104.18,"endTime":2108.89,"body":"margin mirage, sometimes to say,"},{"speaker":"Michael Kelley","startTime":2109.1,"endTime":2111.08,"body":"and maybe maybe I have this a"},{"speaker":"Michael Kelley","startTime":2109.1,"endTime":2111.08,"body":"little bit backwards, but"},{"speaker":"Michael Kelley","startTime":2111.08,"endTime":2114.62,"body":"sometimes numbers in front of"},{"speaker":"Michael Kelley","startTime":2111.08,"endTime":2114.62,"body":"people and to say, this is what"},{"speaker":"Michael Kelley","startTime":2114.62,"endTime":2119.54,"body":"happened. And this is, you know,"},{"speaker":"Michael Kelley","startTime":2114.62,"endTime":2119.54,"body":"yes, you had great profitability"},{"speaker":"Michael Kelley","startTime":2119.54,"endTime":2123.05,"body":"in your jobs. But look at the"},{"speaker":"Michael Kelley","startTime":2119.54,"endTime":2123.05,"body":"equipment department, or, yes,"},{"speaker":"Michael Kelley","startTime":2123.05,"endTime":2125.69,"body":"you made a lot of money on your"},{"speaker":"Michael Kelley","startTime":2123.05,"endTime":2125.69,"body":"equipment departments, but look"},{"speaker":"Michael Kelley","startTime":2125.69,"endTime":2128.6,"body":"at how the jobs have been faring"},{"speaker":"Michael Kelley","startTime":2125.69,"endTime":2128.6,"body":"compared to estimate, or is"},{"speaker":"Michael Kelley","startTime":2128.6,"endTime":2131.24,"body":"there? I mean, that's, you know,"},{"speaker":"Michael Kelley","startTime":2128.6,"endTime":2131.24,"body":"what, what role does the"},{"speaker":"Michael Kelley","startTime":2131.51,"endTime":2134.36,"body":"accounting team play in all"},{"speaker":"Michael Kelley","startTime":2131.51,"endTime":2134.36,"body":"this? I feel like that they're,"},{"speaker":"Michael Kelley","startTime":2134.96,"endTime":2136.79,"body":"they're often overlooked in"},{"speaker":"Michael Kelley","startTime":2134.96,"endTime":2136.79,"body":"this?"},{"speaker":"Mike Vorster","startTime":2137.44,"endTime":2140.65,"body":"Well, there's no"},{"speaker":"Mike Vorster","startTime":2137.44,"endTime":2140.65,"body":"doubt, there's no doubt that"},{"speaker":"Mike Vorster","startTime":2142.63,"endTime":2146.62,"body":"accounting is much more than"},{"speaker":"Mike Vorster","startTime":2142.63,"endTime":2146.62,"body":"looking backwards. Okay. We"},{"speaker":"Mike Vorster","startTime":2146.62,"endTime":2149.41,"body":"don't drive our motorcar by"},{"speaker":"Mike Vorster","startTime":2146.62,"endTime":2149.41,"body":"looking through the rearview"},{"speaker":"Mike Vorster","startTime":2149.41,"endTime":2154.78,"body":"mirror. And that counting must"},{"speaker":"Mike Vorster","startTime":2149.41,"endTime":2154.78,"body":"tell us, certainly where we've"},{"speaker":"Mike Vorster","startTime":2154.78,"endTime":2160.33,"body":"been and where we are with good"},{"speaker":"Mike Vorster","startTime":2154.78,"endTime":2160.33,"body":"degrees of accuracy. But they"},{"speaker":"Mike Vorster","startTime":2160.36,"endTime":2165.55,"body":"also are responsible for"},{"speaker":"Mike Vorster","startTime":2160.36,"endTime":2165.55,"body":"navigating the aeroplane. And"},{"speaker":"Mike Vorster","startTime":2165.55,"endTime":2170.86,"body":"for the headlights that we've"},{"speaker":"Mike Vorster","startTime":2165.55,"endTime":2170.86,"body":"got. Okay. And so I would, I"},{"speaker":"Mike Vorster","startTime":2170.86,"endTime":2175.75,"body":"think job one is the headlights,"},{"speaker":"Mike Vorster","startTime":2170.86,"endTime":2175.75,"body":"and there's no way that you're"},{"speaker":"Mike Vorster","startTime":2175.75,"endTime":2180.25,"body":"going to drive a motor car."},{"speaker":"Mike Vorster","startTime":2175.75,"endTime":2180.25,"body":"without, without these, these"},{"speaker":"Mike Vorster","startTime":2180.25,"endTime":2186.37,"body":"headlights. I tell you a story,"},{"speaker":"Mike Vorster","startTime":2180.25,"endTime":2186.37,"body":"right? So I'm a young, upstart,"},{"speaker":"Mike Vorster","startTime":2186.91,"endTime":2190.45,"body":"General Superintendent on a job"},{"speaker":"Mike Vorster","startTime":2186.91,"endTime":2190.45,"body":"and flying and driving a job."},{"speaker":"Mike Vorster","startTime":2191.2,"endTime":2194.74,"body":"And nobody had ever taught me"},{"speaker":"Mike Vorster","startTime":2191.2,"endTime":2194.74,"body":"about metrics and measuring"},{"speaker":"Mike Vorster","startTime":2194.74,"endTime":2197.11,"body":"stuff. And that sort of thing."},{"speaker":"Mike Vorster","startTime":2194.74,"endTime":2197.11,"body":"You got up early in the morning,"},{"speaker":"Mike Vorster","startTime":2197.11,"endTime":2200.26,"body":"you worked as hard as you could."},{"speaker":"Mike Vorster","startTime":2197.11,"endTime":2200.26,"body":"And you went to bed tired. And"},{"speaker":"Mike Vorster","startTime":2200.26,"endTime":2205.45,"body":"that was called success. Okay. I"},{"speaker":"Mike Vorster","startTime":2200.26,"endTime":2205.45,"body":"was just blessed to work with"},{"speaker":"Mike Vorster","startTime":2205.75,"endTime":2209.47,"body":"the most incredible vice"},{"speaker":"Mike Vorster","startTime":2205.75,"endTime":2209.47,"body":"president of our operating"},{"speaker":"Mike Vorster","startTime":2209.47,"endTime":2214.51,"body":"division who had been a"},{"speaker":"Mike Vorster","startTime":2209.47,"endTime":2214.51,"body":"hurricane pilot in North Africa"},{"speaker":"Mike Vorster","startTime":2214.51,"endTime":2219.55,"body":"in World War Two. So I've got"},{"speaker":"Mike Vorster","startTime":2214.51,"endTime":2219.55,"body":"lots of airplane stories. So my"},{"speaker":"Mike Vorster","startTime":2219.55,"endTime":2222.43,"body":"office on the job used to visit"},{"speaker":"Mike Vorster","startTime":2219.55,"endTime":2222.43,"body":"my job once a month, because we"},{"speaker":"Mike Vorster","startTime":2222.43,"endTime":2226.42,"body":"were in the bowels of Africa."},{"speaker":"Mike Vorster","startTime":2222.43,"endTime":2226.42,"body":"And it was a big trip for him to"},{"speaker":"Mike Vorster","startTime":2226.42,"endTime":2230.02,"body":"come up from South Africa to"},{"speaker":"Mike Vorster","startTime":2226.42,"endTime":2230.02,"body":"Malawi to visit. He walked into"},{"speaker":"Mike Vorster","startTime":2230.02,"endTime":2232.72,"body":"my office on one of his monthly"},{"speaker":"Mike Vorster","startTime":2230.02,"endTime":2232.72,"body":"visits. And he looked around,"},{"speaker":"Mike Vorster","startTime":2232.72,"endTime":2235.18,"body":"there was nothing on the wall,"},{"speaker":"Mike Vorster","startTime":2232.72,"endTime":2235.18,"body":"no charts, no graphs, no"},{"speaker":"Mike Vorster","startTime":2235.18,"endTime":2240.16,"body":"nothing. And he said, Mike, you"},{"speaker":"Mike Vorster","startTime":2235.18,"endTime":2240.16,"body":"know, how do you do this and"},{"speaker":"Mike Vorster","startTime":2240.16,"endTime":2242.95,"body":"produce all these results. I"},{"speaker":"Mike Vorster","startTime":2240.16,"endTime":2242.95,"body":"said, Well, I get up early in"},{"speaker":"Mike Vorster","startTime":2242.95,"endTime":2246.1,"body":"the morning, I work like stink,"},{"speaker":"Mike Vorster","startTime":2242.95,"endTime":2246.1,"body":"I've got a lot of good people"},{"speaker":"Mike Vorster","startTime":2246.1,"endTime":2249.82,"body":"working with me. We all go to"},{"speaker":"Mike Vorster","startTime":2246.1,"endTime":2249.82,"body":"bed tired. And we believe that"},{"speaker":"Mike Vorster","startTime":2249.82,"endTime":2253.57,"body":"successful. And that's how"},{"speaker":"Mike Vorster","startTime":2249.82,"endTime":2253.57,"body":"that's how things happen is that"},{"speaker":"Mike Vorster","startTime":2253.57,"endTime":2259.9,"body":"you know, I would like you to"},{"speaker":"Mike Vorster","startTime":2253.57,"endTime":2259.9,"body":"start using instruments. They"},{"speaker":"Mike Vorster","startTime":2259.9,"endTime":2263.62,"body":"said, because what you are"},{"speaker":"Mike Vorster","startTime":2259.9,"endTime":2263.62,"body":"currently doing is you flying a"},{"speaker":"Mike Vorster","startTime":2263.62,"endTime":2268.51,"body":"single engine biplane. And you"},{"speaker":"Mike Vorster","startTime":2263.62,"endTime":2268.51,"body":"sitting there with a stick in"},{"speaker":"Mike Vorster","startTime":2268.51,"endTime":2271.18,"body":"your hand and you see the"},{"speaker":"Mike Vorster","startTime":2268.51,"endTime":2271.18,"body":"horizon, you listen to the"},{"speaker":"Mike Vorster","startTime":2271.18,"endTime":2274.36,"body":"engine, and you see the wing and"},{"speaker":"Mike Vorster","startTime":2271.18,"endTime":2274.36,"body":"you can bang on the fuel tank"},{"speaker":"Mike Vorster","startTime":2274.36,"endTime":2278.26,"body":"and find whether you've got fuel"},{"speaker":"Mike Vorster","startTime":2274.36,"endTime":2278.26,"body":"in that fuel tank. And you can"},{"speaker":"Mike Vorster","startTime":2278.26,"endTime":2283.18,"body":"actually fly this airplane by"},{"speaker":"Mike Vorster","startTime":2278.26,"endTime":2283.18,"body":"the seat of your pants. But I"},{"speaker":"Mike Vorster","startTime":2283.18,"endTime":2286.9,"body":"have this ambition that one day,"},{"speaker":"Mike Vorster","startTime":2283.18,"endTime":2286.9,"body":"you're going to fly a four"},{"speaker":"Mike Vorster","startTime":2286.9,"endTime":2292.87,"body":"engine airliner. Right now, if"},{"speaker":"Mike Vorster","startTime":2286.9,"endTime":2292.87,"body":"you crash, there's only one or"},{"speaker":"Mike Vorster","startTime":2292.87,"endTime":2296.05,"body":"two of you. But one day you're"},{"speaker":"Mike Vorster","startTime":2292.87,"endTime":2296.05,"body":"going to fly for engine airliner"},{"speaker":"Mike Vorster","startTime":2296.05,"endTime":2299.08,"body":"with a lot of people sitting in"},{"speaker":"Mike Vorster","startTime":2296.05,"endTime":2299.08,"body":"the bank, in the banks that are"},{"speaker":"Mike Vorster","startTime":2299.08,"endTime":2302.74,"body":"going to be relying on you. I'm"},{"speaker":"Mike Vorster","startTime":2299.08,"endTime":2302.74,"body":"going to want you to learn to"},{"speaker":"Mike Vorster","startTime":2302.74,"endTime":2307.9,"body":"fly by instruments. One day, you"},{"speaker":"Mike Vorster","startTime":2302.74,"endTime":2307.9,"body":"right now you can see the"},{"speaker":"Mike Vorster","startTime":2307.9,"endTime":2311.62,"body":"horizon your jobs in the clear,"},{"speaker":"Mike Vorster","startTime":2307.9,"endTime":2311.62,"body":"you will one day fly into a"},{"speaker":"Mike Vorster","startTime":2311.62,"endTime":2315.52,"body":"cloud, you will one day fly at"},{"speaker":"Mike Vorster","startTime":2311.62,"endTime":2315.52,"body":"night, you will one day fly an"},{"speaker":"Mike Vorster","startTime":2315.52,"endTime":2318.19,"body":"airplane that's got a lot to"},{"speaker":"Mike Vorster","startTime":2315.52,"endTime":2318.19,"body":"engines and you'd better learn"},{"speaker":"Mike Vorster","startTime":2318.19,"endTime":2322.42,"body":"how to fly by instruments. So I"},{"speaker":"Mike Vorster","startTime":2318.19,"endTime":2322.42,"body":"said yes, yes, yes. And the next"},{"speaker":"Mike Vorster","startTime":2322.42,"endTime":2325.39,"body":"time it came, there was one"},{"speaker":"Mike Vorster","startTime":2322.42,"endTime":2325.39,"body":"graph up on my office wall"},{"speaker":"Mike Vorster","startTime":2328.18,"endTime":2332.5,"body":"versus time and said Hi, your"},{"speaker":"Mike Vorster","startTime":2328.18,"endTime":2332.5,"body":"first instrument as it."},{"speaker":"Mike Vorster","startTime":2335.98,"endTime":2340.6,"body":"And so yes, I think one of the"},{"speaker":"Mike Vorster","startTime":2335.98,"endTime":2340.6,"body":"things that quantitative"},{"speaker":"Mike Vorster","startTime":2340.63,"endTime":2343.27,"body":"performance measurement"},{"speaker":"Mike Vorster","startTime":2340.63,"endTime":2343.27,"body":"accounting folk have got to do"},{"speaker":"Mike Vorster","startTime":2343.78,"endTime":2347.56,"body":"is encourage people to learn to"},{"speaker":"Mike Vorster","startTime":2343.78,"endTime":2347.56,"body":"fly by instruments and provide"},{"speaker":"Mike Vorster","startTime":2347.56,"endTime":2349.75,"body":"them with the instruments"},{"speaker":"Mike Vorster","startTime":2347.56,"endTime":2349.75,"body":"provide them with the"},{"speaker":"Mike Vorster","startTime":2349.75,"endTime":2355.06,"body":"headlights. Because if you"},{"speaker":"Mike Vorster","startTime":2349.75,"endTime":2355.06,"body":"haven't got a headlights, you"},{"speaker":"Mike Vorster","startTime":2355.06,"endTime":2358.63,"body":"can't drive when it's dark if"},{"speaker":"Mike Vorster","startTime":2355.06,"endTime":2358.63,"body":"you haven't got a headlight so"},{"speaker":"Mike Vorster","startTime":2358.63,"endTime":2361.27,"body":"if you can't drive by"},{"speaker":"Mike Vorster","startTime":2358.63,"endTime":2361.27,"body":"instruments, you're not going to"},{"speaker":"Mike Vorster","startTime":2361.27,"endTime":2365.98,"body":"be able to fly when it's dark or"},{"speaker":"Mike Vorster","startTime":2361.27,"endTime":2365.98,"body":"when the cards come in. If you"},{"speaker":"Mike Vorster","startTime":2365.98,"endTime":2370.21,"body":"haven't got headlights or you"},{"speaker":"Mike Vorster","startTime":2365.98,"endTime":2370.21,"body":"can't fly by instruments, you're"},{"speaker":"Mike Vorster","startTime":2370.24,"endTime":2373.51,"body":"not going to be able to fly when"},{"speaker":"Mike Vorster","startTime":2370.24,"endTime":2373.51,"body":"your windscreen breaks one day"},{"speaker":"Mike Vorster","startTime":2373.51,"endTime":2379.27,"body":"and you can't something happens."},{"speaker":"Mike Vorster","startTime":2373.51,"endTime":2379.27,"body":"Okay? So we've got to learn how"},{"speaker":"Mike Vorster","startTime":2379.27,"endTime":2383.83,"body":"to do that. And the bigger the"},{"speaker":"Mike Vorster","startTime":2379.27,"endTime":2383.83,"body":"airplane, the more complex the"},{"speaker":"Mike Vorster","startTime":2383.83,"endTime":2387.43,"body":"journey, the more important that"},{"speaker":"Mike Vorster","startTime":2383.83,"endTime":2387.43,"body":"becomes. Okay."},{"speaker":"Mike Vorster","startTime":2387.97,"endTime":2392.47,"body":"So, construction generally not"},{"speaker":"Mike Vorster","startTime":2387.97,"endTime":2392.47,"body":"equipment, right? For sure."},{"speaker":"Mike Vorster","startTime":2394.21,"endTime":2399.85,"body":"But I feel like that I feel like"},{"speaker":"Mike Vorster","startTime":2394.21,"endTime":2399.85,"body":"that the the accounting team can"},{"speaker":"Mike Vorster","startTime":2399.85,"endTime":2405.64,"body":"learn What those instruments are"},{"speaker":"Mike Vorster","startTime":2399.85,"endTime":2405.64,"body":"for equipment? And I don't think"},{"speaker":"Mike Vorster","startTime":2405.64,"endTime":2409.69,"body":"that it's it's well understood."},{"speaker":"Mike Vorster","startTime":2405.64,"endTime":2409.69,"body":"Because, you know, there, there"},{"speaker":"Mike Vorster","startTime":2409.69,"endTime":2413.17,"body":"is no generally accepted"},{"speaker":"Mike Vorster","startTime":2409.69,"endTime":2413.17,"body":"accounting principles for the"},{"speaker":"Mike Vorster","startTime":2413.17,"endTime":2416.65,"body":"maintenance of equipment. Now"},{"speaker":"Mike Vorster","startTime":2413.17,"endTime":2416.65,"body":"there are for for the asset"},{"speaker":"Mike Vorster","startTime":2416.65,"endTime":2420.97,"body":"depreciation, right? Yeah,"},{"speaker":"Mike Vorster","startTime":2416.65,"endTime":2420.97,"body":"that's only one little piece of"},{"speaker":"Mike Vorster","startTime":2420.97,"endTime":2421.78,"body":"this, isn't it?"},{"speaker":"Mike Vorster","startTime":2421.87,"endTime":2425.05,"body":"Yeah. And you know, what, what"},{"speaker":"Mike Vorster","startTime":2421.87,"endTime":2425.05,"body":"measure? How do you measure"},{"speaker":"Mike Vorster","startTime":2425.05,"endTime":2429.25,"body":"success in an equipment group?"},{"speaker":"Mike Vorster","startTime":2425.05,"endTime":2429.25,"body":"Okay. Right. There's another"},{"speaker":"Mike Vorster","startTime":2429.25,"endTime":2432.94,"body":"thing that adds a lot of"},{"speaker":"Mike Vorster","startTime":2429.25,"endTime":2432.94,"body":"complexity to that subject. And"},{"speaker":"Mike Vorster","startTime":2432.94,"endTime":2439.0,"body":"that is that, if you, if you are"},{"speaker":"Mike Vorster","startTime":2432.94,"endTime":2439.0,"body":"doing Job Costing, and you've"},{"speaker":"Mike Vorster","startTime":2439.0,"endTime":2443.47,"body":"got a crew that's building a"},{"speaker":"Mike Vorster","startTime":2439.0,"endTime":2443.47,"body":"piece of retaining wall, at the"},{"speaker":"Mike Vorster","startTime":2443.47,"endTime":2448.36,"body":"end of the shift, you can"},{"speaker":"Mike Vorster","startTime":2443.47,"endTime":2448.36,"body":"measure labor, materials and"},{"speaker":"Mike Vorster","startTime":2448.36,"endTime":2451.72,"body":"equipment that went into that"},{"speaker":"Mike Vorster","startTime":2448.36,"endTime":2451.72,"body":"piece of retaining wall, and you"},{"speaker":"Mike Vorster","startTime":2451.72,"endTime":2455.86,"body":"can measure how much retaining"},{"speaker":"Mike Vorster","startTime":2451.72,"endTime":2455.86,"body":"wall came out. And you can do"},{"speaker":"Mike Vorster","startTime":2455.86,"endTime":2460.39,"body":"your job cost by seven o'clock"},{"speaker":"Mike Vorster","startTime":2455.86,"endTime":2460.39,"body":"in the evening, you've got an"},{"speaker":"Mike Vorster","startTime":2460.42,"endTime":2464.62,"body":"you're able to know what it"},{"speaker":"Mike Vorster","startTime":2460.42,"endTime":2464.62,"body":"costs you to produce that piece"},{"speaker":"Mike Vorster","startTime":2464.62,"endTime":2470.92,"body":"of retaining wall today. With"},{"speaker":"Mike Vorster","startTime":2464.62,"endTime":2470.92,"body":"equipment, you don't know what"},{"speaker":"Mike Vorster","startTime":2470.92,"endTime":2475.39,"body":"it costs you to run that machine"},{"speaker":"Mike Vorster","startTime":2470.92,"endTime":2475.39,"body":"that day. Because you might have"},{"speaker":"Mike Vorster","startTime":2476.29,"endTime":2479.2,"body":"put a half a teaspoon or a"},{"speaker":"Mike Vorster","startTime":2476.29,"endTime":2479.2,"body":"quarter of a teaspoon of dirt"},{"speaker":"Mike Vorster","startTime":2479.2,"endTime":2484.57,"body":"into the engine, when you topped"},{"speaker":"Mike Vorster","startTime":2479.2,"endTime":2484.57,"body":"up the oil. And that is going to"},{"speaker":"Mike Vorster","startTime":2484.57,"endTime":2491.41,"body":"come home to cost you $60,000 in"},{"speaker":"Mike Vorster","startTime":2484.57,"endTime":2491.41,"body":"a month's time. You might have"},{"speaker":"Mike Vorster","startTime":2491.41,"endTime":2493.99,"body":"damaged the machine, you might"},{"speaker":"Mike Vorster","startTime":2491.41,"endTime":2493.99,"body":"have done this, you might have"},{"speaker":"Mike Vorster","startTime":2493.99,"endTime":2496.66,"body":"done that you might have done"},{"speaker":"Mike Vorster","startTime":2493.99,"endTime":2496.66,"body":"the other. So there's our"},{"speaker":"Mike Vorster","startTime":2496.69,"endTime":2501.25,"body":"equipment and equipment costing."},{"speaker":"Mike Vorster","startTime":2496.69,"endTime":2501.25,"body":"There's a lot of latency between"},{"speaker":"Mike Vorster","startTime":2501.25,"endTime":2505.48,"body":"cause and effect. Job Costing"},{"speaker":"Mike Vorster","startTime":2501.25,"endTime":2505.48,"body":"there's relatively little"},{"speaker":"Mike Vorster","startTime":2505.48,"endTime":2509.65,"body":"latency between cause and"},{"speaker":"Mike Vorster","startTime":2505.48,"endTime":2509.65,"body":"effect, your true up your labor"},{"speaker":"Mike Vorster","startTime":2509.65,"endTime":2515.17,"body":"costs on a weekly basis when you"},{"speaker":"Mike Vorster","startTime":2509.65,"endTime":2515.17,"body":"do payroll, right? Yep. Yep. Can"},{"speaker":"Mike Vorster","startTime":2515.23,"endTime":2519.49,"body":"only true up the cost of owning"},{"speaker":"Mike Vorster","startTime":2515.23,"endTime":2519.49,"body":"and operating a machine once"},{"speaker":"Mike Vorster","startTime":2519.49,"endTime":2523.75,"body":"you've sold it? After three"},{"speaker":"Mike Vorster","startTime":2519.49,"endTime":2523.75,"body":"years? Exactly. Alright."},{"speaker":"Michael Kelley","startTime":2523.78,"endTime":2526.93,"body":"Yeah, after"},{"speaker":"Michael Kelley","startTime":2523.78,"endTime":2526.93,"body":"10,000 hours of you know, you"},{"speaker":"Michael Kelley","startTime":2527.02,"endTime":2530.95,"body":"have work, you finally sell the"},{"speaker":"Michael Kelley","startTime":2527.02,"endTime":2530.95,"body":"machine and you realize that"},{"speaker":"Michael Kelley","startTime":2531.01,"endTime":2534.16,"body":"Well, it turns out that we made"},{"speaker":"Michael Kelley","startTime":2531.01,"endTime":2534.16,"body":"a bad decision eight years ago."},{"speaker":"Michael Kelley","startTime":2534.85,"endTime":2536.14,"body":"Or it turns out"},{"speaker":"Mike Vorster","startTime":2536.17,"endTime":2538.42,"body":"that we thought"},{"speaker":"Mike Vorster","startTime":2536.17,"endTime":2538.42,"body":"this machine would have no"},{"speaker":"Mike Vorster","startTime":2538.42,"endTime":2542.05,"body":"residual market value when we"},{"speaker":"Mike Vorster","startTime":2538.42,"endTime":2542.05,"body":"said it's right. And she was"},{"speaker":"Mike Vorster","startTime":2542.05,"endTime":2548.44,"body":"looking at this $80,000 bucks we"},{"speaker":"Mike Vorster","startTime":2542.05,"endTime":2548.44,"body":"sold at for. And you know, when"},{"speaker":"Mike Vorster","startTime":2548.44,"endTime":2553.69,"body":"do you do that? Or do you assume"},{"speaker":"Mike Vorster","startTime":2548.44,"endTime":2553.69,"body":"you're going to sell it for 80"},{"speaker":"Mike Vorster","startTime":2553.75,"endTime":2557.2,"body":"in calculating your internal"},{"speaker":"Mike Vorster","startTime":2553.75,"endTime":2557.2,"body":"transfer price for the machine."},{"speaker":"Mike Vorster","startTime":2557.56,"endTime":2561.34,"body":"And it finally comes out at 20?"},{"speaker":"Mike Vorster","startTime":2557.56,"endTime":2561.34,"body":"Well, you're going to go back to"},{"speaker":"Mike Vorster","startTime":2561.34,"endTime":2564.91,"body":"the jobs that machine worked on"},{"speaker":"Mike Vorster","startTime":2561.34,"endTime":2564.91,"body":"three years ago and said, Gee"},{"speaker":"Mike Vorster","startTime":2564.91,"endTime":2567.88,"body":"was sorry, guys, your margin"},{"speaker":"Mike Vorster","startTime":2564.91,"endTime":2567.88,"body":"wasn't what you thought it was."},{"speaker":"Mike Vorster","startTime":2569.77,"endTime":2574.75,"body":"called back bonuses. And you"},{"speaker":"Mike Vorster","startTime":2569.77,"endTime":2574.75,"body":"know, I often think about big"},{"speaker":"Mike Vorster","startTime":2574.75,"endTime":2579.01,"body":"muskie that stripped overburden"},{"speaker":"Mike Vorster","startTime":2574.75,"endTime":2579.01,"body":"and the coal mines in Ohio for"},{"speaker":"Mike Vorster","startTime":2579.37,"endTime":2582.58,"body":"15 years. And when they finally"},{"speaker":"Mike Vorster","startTime":2579.37,"endTime":2582.58,"body":"sold it, they knew what big"},{"speaker":"Mike Vorster","startTime":2582.58,"endTime":2586.24,"body":"muskie custom, that they go back"},{"speaker":"Mike Vorster","startTime":2582.58,"endTime":2586.24,"body":"to the people who bought coal"},{"speaker":"Mike Vorster","startTime":2586.24,"endTime":2590.47,"body":"from them 10 years ago, and so"},{"speaker":"Mike Vorster","startTime":2586.24,"endTime":2590.47,"body":"he has a rebate. But muskie was"},{"speaker":"Mike Vorster","startTime":2590.47,"endTime":2594.91,"body":"really cheap. Alright, and so"},{"speaker":"Mike Vorster","startTime":2590.47,"endTime":2594.91,"body":"cause and effect equipment"},{"speaker":"Mike Vorster","startTime":2594.91,"endTime":2599.02,"body":"costing is is incredibly"},{"speaker":"Mike Vorster","startTime":2594.91,"endTime":2599.02,"body":"complex. And I think that it can"},{"speaker":"Mike Vorster","startTime":2599.02,"endTime":2604.93,"body":"folk need to realize that it is"},{"speaker":"Mike Vorster","startTime":2599.02,"endTime":2604.93,"body":"a discipline all of its own. And"},{"speaker":"Mike Vorster","startTime":2604.93,"endTime":2609.43,"body":"I think another thing that you"},{"speaker":"Mike Vorster","startTime":2604.93,"endTime":2609.43,"body":"can in groups can really do is"},{"speaker":"Mike Vorster","startTime":2609.43,"endTime":2614.02,"body":"talk about this business of"},{"speaker":"Mike Vorster","startTime":2609.43,"endTime":2614.02,"body":"transfer pricing. And the"},{"speaker":"Mike Vorster","startTime":2614.02,"endTime":2620.23,"body":"difference between a cost and a"},{"speaker":"Mike Vorster","startTime":2614.02,"endTime":2620.23,"body":"charge are where, you know, cost"},{"speaker":"Mike Vorster","startTime":2620.23,"endTime":2622.69,"body":"is when you write out a check"},{"speaker":"Mike Vorster","startTime":2620.23,"endTime":2622.69,"body":"and you pay somebody in the"},{"speaker":"Mike Vorster","startTime":2622.69,"endTime":2626.02,"body":"money leaves the business. The"},{"speaker":"Mike Vorster","startTime":2622.69,"endTime":2626.02,"body":"charge is when one"},{"speaker":"Mike Vorster","startTime":2626.02,"endTime":2630.37,"body":"responsibility Center, the"},{"speaker":"Mike Vorster","startTime":2626.02,"endTime":2630.37,"body":"equipment group provides a"},{"speaker":"Mike Vorster","startTime":2630.37,"endTime":2633.55,"body":"service to another"},{"speaker":"Mike Vorster","startTime":2630.37,"endTime":2633.55,"body":"responsibility Center, the"},{"speaker":"Mike Vorster","startTime":2633.55,"endTime":2637.87,"body":"construction group, and where"},{"speaker":"Mike Vorster","startTime":2633.55,"endTime":2637.87,"body":"they then charge for the"},{"speaker":"Mike Vorster","startTime":2637.87,"endTime":2642.61,"body":"provision of that service. And"},{"speaker":"Mike Vorster","startTime":2637.87,"endTime":2642.61,"body":"we're in the fullness of time,"},{"speaker":"Mike Vorster","startTime":2643.21,"endTime":2647.56,"body":"all those internal charges are"},{"speaker":"Mike Vorster","startTime":2643.21,"endTime":2647.56,"body":"chewed up and washed out of the"},{"speaker":"Mike Vorster","startTime":2647.68,"endTime":2654.16,"body":"of the corporate results."},{"speaker":"Mike Vorster","startTime":2647.68,"endTime":2654.16,"body":"Alright. And I think to sort of"},{"speaker":"Mike Vorster","startTime":2654.82,"endTime":2664.36,"body":"keep the competitive juices"},{"speaker":"Mike Vorster","startTime":2654.82,"endTime":2664.36,"body":"flowing. But don't ratchet up"},{"speaker":"Mike Vorster","startTime":2664.36,"endTime":2668.29,"body":"the competitive business to such"},{"speaker":"Mike Vorster","startTime":2664.36,"endTime":2668.29,"body":"a level that you get all this,"},{"speaker":"Mike Vorster","startTime":2668.83,"endTime":2674.5,"body":"this this functional behavior"},{"speaker":"Mike Vorster","startTime":2668.83,"endTime":2674.5,"body":"and counterproductive kinds of"},{"speaker":"Mike Vorster","startTime":2674.53,"endTime":2678.04,"body":"misalignments that you"},{"speaker":"Mike Vorster","startTime":2674.53,"endTime":2678.04,"body":"frequently see in very"},{"speaker":"Mike Vorster","startTime":2678.04,"endTime":2681.91,"body":"aggressive competitive"},{"speaker":"Mike Vorster","startTime":2678.04,"endTime":2681.91,"body":"organizations where they do"},{"speaker":"Mike Vorster","startTime":2681.91,"endTime":2688.0,"body":"confuse internal transfer prices"},{"speaker":"Mike Vorster","startTime":2681.91,"endTime":2688.0,"body":"and the cost recovery process"},{"speaker":"Mike Vorster","startTime":2688.3,"endTime":2692.5,"body":"with the with a regular"},{"speaker":"Mike Vorster","startTime":2688.3,"endTime":2692.5,"body":"commercial transaction. It's a"},{"speaker":"Mike Vorster","startTime":2692.5,"endTime":2695.65,"body":"different kind of thing. Yeah."},{"speaker":"Michael Kelley","startTime":2695.98,"endTime":2701.47,"body":"So. So in in the"},{"speaker":"Michael Kelley","startTime":2695.98,"endTime":2701.47,"body":"book you summarize These into"},{"speaker":"Michael Kelley","startTime":2701.47,"endTime":2705.85,"body":"five groups. The big I think you"},{"speaker":"Michael Kelley","startTime":2701.47,"endTime":2705.85,"body":"call them the Big Five in there."},{"speaker":"Michael Kelley","startTime":2706.51,"endTime":2711.25,"body":"Yeah. How do you handle that?"},{"speaker":"Michael Kelley","startTime":2706.51,"endTime":2711.25,"body":"And I guess why? How did you"},{"speaker":"Michael Kelley","startTime":2711.25,"endTime":2713.35,"body":"come up with those? those"},{"speaker":"Michael Kelley","startTime":2711.25,"endTime":2713.35,"body":"particular five?"},{"speaker":"Mike Vorster","startTime":2714.64,"endTime":2718.39,"body":"The Big Five, that"},{"speaker":"Mike Vorster","startTime":2714.64,"endTime":2718.39,"body":"kind of kind of makes that"},{"speaker":"Mike Vorster","startTime":2719.08,"endTime":2723.07,"body":"makes, the things that make the"},{"speaker":"Mike Vorster","startTime":2719.08,"endTime":2723.07,"body":"things work? Okay. Well,"},{"speaker":"Mike Vorster","startTime":2723.07,"endTime":2730.48,"body":"firstly, amongst those big five,"},{"speaker":"Mike Vorster","startTime":2723.07,"endTime":2730.48,"body":"is the job charging system."},{"speaker":"Mike Vorster","startTime":2731.14,"endTime":2736.51,"body":"Okay. How do you set the rates?"},{"speaker":"Mike Vorster","startTime":2731.14,"endTime":2736.51,"body":"How do you set the transfer"},{"speaker":"Mike Vorster","startTime":2736.51,"endTime":2745.69,"body":"price? And how do you handle the"},{"speaker":"Mike Vorster","startTime":2736.51,"endTime":2745.69,"body":"utilization risk? Okay. You have"},{"speaker":"Mike Vorster","startTime":2745.69,"endTime":2750.73,"body":"to, you have to have a"},{"speaker":"Mike Vorster","startTime":2745.69,"endTime":2750.73,"body":"sufficient communication and"},{"speaker":"Mike Vorster","startTime":2750.73,"endTime":2755.74,"body":"sufficient understanding of"},{"speaker":"Mike Vorster","startTime":2750.73,"endTime":2755.74,"body":"that. And that kind of brings us"},{"speaker":"Mike Vorster","startTime":2755.74,"endTime":2759.73,"body":"back to this communication"},{"speaker":"Mike Vorster","startTime":2755.74,"endTime":2759.73,"body":"thing. You know, folks have to"},{"speaker":"Mike Vorster","startTime":2759.73,"endTime":2764.2,"body":"understand why, in the early"},{"speaker":"Mike Vorster","startTime":2759.73,"endTime":2764.2,"body":"ages of machine, you might have"},{"speaker":"Mike Vorster","startTime":2764.2,"endTime":2768.79,"body":"to overcast it, because in the"},{"speaker":"Mike Vorster","startTime":2764.2,"endTime":2768.79,"body":"later stages, it's gonna cost a"},{"speaker":"Mike Vorster","startTime":2768.79,"endTime":2774.85,"body":"bunch of money. Right? And so,"},{"speaker":"Mike Vorster","startTime":2768.79,"endTime":2774.85,"body":"understanding and transparency"},{"speaker":"Mike Vorster","startTime":2774.85,"endTime":2778.45,"body":"with regards to the right"},{"speaker":"Mike Vorster","startTime":2774.85,"endTime":2778.45,"body":"calculation, understanding and"},{"speaker":"Mike Vorster","startTime":2778.45,"endTime":2783.73,"body":"transparency, with regards to"},{"speaker":"Mike Vorster","startTime":2778.45,"endTime":2783.73,"body":"how the equipment"},{"speaker":"Mike Vorster","startTime":2783.73,"endTime":2788.29,"body":"responsibilities, center, bills,"},{"speaker":"Mike Vorster","startTime":2783.73,"endTime":2788.29,"body":"if you wish the construction"},{"speaker":"Mike Vorster","startTime":2788.29,"endTime":2792.46,"body":"responsibility center up, and"},{"speaker":"Mike Vorster","startTime":2788.29,"endTime":2792.46,"body":"what happens to, to that to"},{"speaker":"Mike Vorster","startTime":2792.46,"endTime":2796.9,"body":"those to the flow of those funds"},{"speaker":"Mike Vorster","startTime":2792.46,"endTime":2796.9,"body":"through the organization, right."},{"speaker":"Mike Vorster","startTime":2798.16,"endTime":2802.27,"body":"Number two in the Big Five, if I"},{"speaker":"Mike Vorster","startTime":2798.16,"endTime":2802.27,"body":"remember, rightly, is certainly"},{"speaker":"Mike Vorster","startTime":2802.27,"endTime":2808.18,"body":"the utilization risk. Okay. who"},{"speaker":"Mike Vorster","startTime":2802.27,"endTime":2808.18,"body":"carries the utilization risk?"},{"speaker":"Mike Vorster","startTime":2809.92,"endTime":2817.33,"body":"Are do we handle the risk of"},{"speaker":"Mike Vorster","startTime":2809.92,"endTime":2817.33,"body":"fixed cost recovery? Now, with"},{"speaker":"Mike Vorster","startTime":2817.33,"endTime":2820.24,"body":"regards to the equipment"},{"speaker":"Mike Vorster","startTime":2817.33,"endTime":2820.24,"body":"account, like I've said, that"},{"speaker":"Mike Vorster","startTime":2820.24,"endTime":2825.52,"body":"could be up to at least a third"},{"speaker":"Mike Vorster","startTime":2820.24,"endTime":2825.52,"body":"of the total costs? And how are"},{"speaker":"Mike Vorster","startTime":2825.52,"endTime":2829.15,"body":"we going to handle fixed cost"},{"speaker":"Mike Vorster","startTime":2825.52,"endTime":2829.15,"body":"recovery? construction, of"},{"speaker":"Mike Vorster","startTime":2829.15,"endTime":2832.18,"body":"course, being one of these"},{"speaker":"Mike Vorster","startTime":2829.15,"endTime":2832.18,"body":"businesses that is subject to a"},{"speaker":"Mike Vorster","startTime":2832.18,"endTime":2836.89,"body":"lot of booms and busts? And how"},{"speaker":"Mike Vorster","startTime":2832.18,"endTime":2836.89,"body":"are we going to minimize the"},{"speaker":"Mike Vorster","startTime":2836.89,"endTime":2841.24,"body":"fixed cost recovery risk? How"},{"speaker":"Mike Vorster","startTime":2836.89,"endTime":2841.24,"body":"are we going to handle the fixed"},{"speaker":"Mike Vorster","startTime":2841.24,"endTime":2844.99,"body":"cost recovery risk? How are we"},{"speaker":"Mike Vorster","startTime":2841.24,"endTime":2844.99,"body":"going to handle the waste"},{"speaker":"Mike Vorster","startTime":2845.47,"endTime":2850.36,"body":"associated with unrecovered?"},{"speaker":"Mike Vorster","startTime":2845.47,"endTime":2850.36,"body":"fixed costs? You know, the"},{"speaker":"Mike Vorster","startTime":2850.36,"endTime":2857.29,"body":"principle about waste, measure"},{"speaker":"Mike Vorster","startTime":2850.36,"endTime":2857.29,"body":"it and place the responsibility"},{"speaker":"Mike Vorster","startTime":2857.29,"endTime":2861.13,"body":"for that waste at the feet of"},{"speaker":"Mike Vorster","startTime":2857.29,"endTime":2861.13,"body":"the people who can manage it."},{"speaker":"Mike Vorster","startTime":2861.7,"endTime":2865.45,"body":"Right. And it's utilization"},{"speaker":"Mike Vorster","startTime":2861.7,"endTime":2865.45,"body":"risk. It's got to be placed at"},{"speaker":"Mike Vorster","startTime":2865.45,"endTime":2868.33,"body":"the feet of the project teams"},{"speaker":"Mike Vorster","startTime":2865.45,"endTime":2868.33,"body":"who can manage it because the"},{"speaker":"Mike Vorster","startTime":2868.33,"endTime":2873.61,"body":"equipment guards can't. Okay."},{"speaker":"Mike Vorster","startTime":2868.33,"endTime":2873.61,"body":"Number three, you've also we've"},{"speaker":"Mike Vorster","startTime":2873.61,"endTime":2876.7,"body":"also discussed to some extent,"},{"speaker":"Mike Vorster","startTime":2873.61,"endTime":2876.7,"body":"you see we've kind of gone round"},{"speaker":"Mike Vorster","startTime":2876.7,"endTime":2881.98,"body":"and round, but we've got to"},{"speaker":"Mike Vorster","startTime":2876.7,"endTime":2881.98,"body":"number three, get the reporting,"},{"speaker":"Mike Vorster","startTime":2881.98,"endTime":2887.68,"body":"right. Be honest with yourself."},{"speaker":"Mike Vorster","startTime":2881.98,"endTime":2887.68,"body":"All right. Because under"},{"speaker":"Mike Vorster","startTime":2887.68,"endTime":2893.17,"body":"reporting hours worked under"},{"speaker":"Mike Vorster","startTime":2887.68,"endTime":2893.17,"body":"reporting utilization, you're"},{"speaker":"Mike Vorster","startTime":2893.17,"endTime":2897.37,"body":"just kidding yourself, you're"},{"speaker":"Mike Vorster","startTime":2893.17,"endTime":2897.37,"body":"introducing a cancer into the"},{"speaker":"Mike Vorster","startTime":2897.37,"endTime":2901.63,"body":"business, that's going to affect"},{"speaker":"Mike Vorster","startTime":2897.37,"endTime":2901.63,"body":"a lots of parts of the business."},{"speaker":"Mike Vorster","startTime":2902.35,"endTime":2906.73,"body":"And nothing's achieved by lying"},{"speaker":"Mike Vorster","startTime":2902.35,"endTime":2906.73,"body":"to yourself about the hours the"},{"speaker":"Mike Vorster","startTime":2906.73,"endTime":2910.72,"body":"machines worked or the cubic"},{"speaker":"Mike Vorster","startTime":2906.73,"endTime":2910.72,"body":"meters, it's it's moved or"},{"speaker":"Mike Vorster","startTime":2910.72,"endTime":2915.28,"body":"whatever the deal might be, you"},{"speaker":"Mike Vorster","startTime":2910.72,"endTime":2915.28,"body":"introduce inaccuracy is that you"},{"speaker":"Mike Vorster","startTime":2915.28,"endTime":2919.39,"body":"absolutely don't need or want or"},{"speaker":"Mike Vorster","startTime":2915.28,"endTime":2919.39,"body":"that actually just, you know,"},{"speaker":"Mike Vorster","startTime":2919.39,"endTime":2924.43,"body":"subvert the whole process, you"},{"speaker":"Mike Vorster","startTime":2919.39,"endTime":2924.43,"body":"you effectively switch out your"},{"speaker":"Mike Vorster","startTime":2924.43,"endTime":2929.26,"body":"headlights. When you have errors"},{"speaker":"Mike Vorster","startTime":2924.43,"endTime":2929.26,"body":"in your reporting system. You"},{"speaker":"Mike Vorster","startTime":2929.26,"endTime":2932.14,"body":"know, where you dim your"},{"speaker":"Mike Vorster","startTime":2929.26,"endTime":2932.14,"body":"headlights, I think you switch"},{"speaker":"Mike Vorster","startTime":2932.14,"endTime":2935.47,"body":"them out, you just blow the"},{"speaker":"Mike Vorster","startTime":2932.14,"endTime":2935.47,"body":"filament in the glow under"},{"speaker":"Mike Vorster","startTime":2935.47,"endTime":2938.8,"body":"report when he when you know"},{"speaker":"Mike Vorster","startTime":2935.47,"endTime":2938.8,"body":"when you have errors in your"},{"speaker":"Mike Vorster","startTime":2938.8,"endTime":2947.44,"body":"reporting system. abuse."},{"speaker":"Mike Vorster","startTime":2938.8,"endTime":2947.44,"body":"Interestingly, again, if you"},{"speaker":"Mike Vorster","startTime":2947.44,"endTime":2950.62,"body":"don't understand the impact of"},{"speaker":"Mike Vorster","startTime":2947.44,"endTime":2950.62,"body":"costs, if you're a little bit"},{"speaker":"Mike Vorster","startTime":2951.22,"endTime":2956.53,"body":"annoyed about things because you"},{"speaker":"Mike Vorster","startTime":2951.22,"endTime":2956.53,"body":"think things are unfair, then"},{"speaker":"Mike Vorster","startTime":2956.53,"endTime":2961.6,"body":"one of the ways you make the"},{"speaker":"Mike Vorster","startTime":2956.53,"endTime":2961.6,"body":"game a little more fair is to"},{"speaker":"Mike Vorster","startTime":2961.6,"endTime":2969.43,"body":"abuse the equipment. You know"},{"speaker":"Mike Vorster","startTime":2961.6,"endTime":2969.43,"body":"what they say about abuse? Why?"},{"speaker":"Mike Vorster","startTime":2969.46,"endTime":2974.11,"body":"Why is Disney World clean?"},{"speaker":"Mike Vorster","startTime":2969.46,"endTime":2974.11,"body":"Because they pick up the first"},{"speaker":"Mike Vorster","startTime":2974.11,"endTime":2978.94,"body":"wrapper. If you don't pick up"},{"speaker":"Mike Vorster","startTime":2974.11,"endTime":2978.94,"body":"the first wrapper, what's going"},{"speaker":"Mike Vorster","startTime":2978.94,"endTime":2983.08,"body":"to happen? It becomes that much"},{"speaker":"Mike Vorster","startTime":2978.94,"endTime":2983.08,"body":"more easy to drop the second"},{"speaker":"Mike Vorster","startTime":2983.08,"endTime":2986.92,"body":"wrapper. And if there are two"},{"speaker":"Mike Vorster","startTime":2983.08,"endTime":2986.92,"body":"wrappers and dropping the third"},{"speaker":"Mike Vorster","startTime":2986.92,"endTime":2993.73,"body":"wrapper is not a big concern. So"},{"speaker":"Mike Vorster","startTime":2986.92,"endTime":2993.73,"body":"if there's a ding or a scratch"},{"speaker":"Mike Vorster","startTime":2993.73,"endTime":2998.44,"body":"on a pickup truck, take it up."},{"speaker":"Mike Vorster","startTime":2993.73,"endTime":2998.44,"body":"If there's a cracked windscreen,"},{"speaker":"Mike Vorster","startTime":2998.47,"endTime":3003.9,"body":"fix it or Right, if the back end"},{"speaker":"Mike Vorster","startTime":2998.47,"endTime":3003.9,"body":"of your excavators or beaten up"},{"speaker":"Mike Vorster","startTime":3003.9,"endTime":3008.76,"body":"because somebody swung it into a"},{"speaker":"Mike Vorster","startTime":3003.9,"endTime":3008.76,"body":"dead pile, fix it, because if"},{"speaker":"Mike Vorster","startTime":3008.76,"endTime":3012.27,"body":"you don't, swinging it into a"},{"speaker":"Mike Vorster","startTime":3008.76,"endTime":3012.27,"body":"dirt pile is going to become the"},{"speaker":"Mike Vorster","startTime":3012.27,"endTime":3012.81,"body":"norm."},{"speaker":"Mike Vorster","startTime":3014.79,"endTime":3018.78,"body":"So what I say is nip abuse in"},{"speaker":"Mike Vorster","startTime":3014.79,"endTime":3018.78,"body":"the bud, pick up the first candy"},{"speaker":"Mike Vorster","startTime":3018.78,"endTime":3025.41,"body":"wrapper, right. And we've spoken"},{"speaker":"Mike Vorster","startTime":3018.78,"endTime":3025.41,"body":"about abuse as well. All right,"},{"speaker":"Mike Vorster","startTime":3025.5,"endTime":3030.09,"body":"one of the ones we haven't"},{"speaker":"Mike Vorster","startTime":3025.5,"endTime":3030.09,"body":"spoken about is, is on my list"},{"speaker":"Mike Vorster","startTime":3030.09,"endTime":3037.92,"body":"of the Big Five is eliminate the"},{"speaker":"Mike Vorster","startTime":3030.09,"endTime":3037.92,"body":"hostage mentality. Okay. Now, if"},{"speaker":"Mike Vorster","startTime":3037.92,"endTime":3044.25,"body":"you say to your operations, your"},{"speaker":"Mike Vorster","startTime":3037.92,"endTime":3044.25,"body":"construction guys, you can only"},{"speaker":"Mike Vorster","startTime":3044.25,"endTime":3049.56,"body":"use our equipment. And if you"},{"speaker":"Mike Vorster","startTime":3044.25,"endTime":3049.56,"body":"say your equipment, guys, you"},{"speaker":"Mike Vorster","startTime":3049.56,"endTime":3055.26,"body":"can only supply equipment to our"},{"speaker":"Mike Vorster","startTime":3049.56,"endTime":3055.26,"body":"team, then you making them"},{"speaker":"Mike Vorster","startTime":3055.26,"endTime":3062.04,"body":"hostage to each other? Sure, you"},{"speaker":"Mike Vorster","startTime":3055.26,"endTime":3062.04,"body":"don't want free trading. But you"},{"speaker":"Mike Vorster","startTime":3062.04,"endTime":3068.13,"body":"do want folks to have the"},{"speaker":"Mike Vorster","startTime":3062.04,"endTime":3068.13,"body":"ability to calibrate themselves"},{"speaker":"Mike Vorster","startTime":3068.13,"endTime":3072.93,"body":"by trading with outside"},{"speaker":"Mike Vorster","startTime":3068.13,"endTime":3072.93,"body":"entities. Not only do you"},{"speaker":"Mike Vorster","startTime":3072.93,"endTime":3077.82,"body":"calibrate the, you know,"},{"speaker":"Mike Vorster","startTime":3072.93,"endTime":3077.82,"body":"performance and behavior, but"},{"speaker":"Mike Vorster","startTime":3077.82,"endTime":3082.77,"body":"you eliminate the hostage"},{"speaker":"Mike Vorster","startTime":3077.82,"endTime":3082.77,"body":"mentality. If I believe I only"},{"speaker":"Mike Vorster","startTime":3082.77,"endTime":3087.9,"body":"have one equipment supplier,"},{"speaker":"Mike Vorster","startTime":3082.77,"endTime":3087.9,"body":"that it is unlikely I'm going to"},{"speaker":"Mike Vorster","startTime":3087.9,"endTime":3091.59,"body":"have a good relationship with"},{"speaker":"Mike Vorster","startTime":3087.9,"endTime":3091.59,"body":"that one equipment supplier."},{"speaker":"Mike Vorster","startTime":3092.16,"endTime":3097.95,"body":"Right? If I only have one place"},{"speaker":"Mike Vorster","startTime":3092.16,"endTime":3097.95,"body":"where my staff can go to work,"},{"speaker":"Mike Vorster","startTime":3098.31,"endTime":3102.0,"body":"then it's unlikely I'm going to"},{"speaker":"Mike Vorster","startTime":3098.31,"endTime":3102.0,"body":"have a good relationship with"},{"speaker":"Mike Vorster","startTime":3102.0,"endTime":3105.3,"body":"that places, there's seldom be"},{"speaker":"Mike Vorster","startTime":3102.0,"endTime":3105.3,"body":"another psychologist talk about"},{"speaker":"Mike Vorster","startTime":3105.3,"endTime":3109.14,"body":"some, but there's seldom a good"},{"speaker":"Mike Vorster","startTime":3105.3,"endTime":3109.14,"body":"relationship between the hostage"},{"speaker":"Mike Vorster","startTime":3109.14,"endTime":3110.97,"body":"and the hostage taker."},{"speaker":"Michael Kelley","startTime":3113.19,"endTime":3115.62,"body":"And we are"},{"speaker":"Michael Kelley","startTime":3113.19,"endTime":3115.62,"body":"talking about the Stockholm"},{"speaker":"Michael Kelley","startTime":3115.62,"endTime":3120.03,"body":"Syndrome here if we if we really"},{"speaker":"Michael Kelley","startTime":3115.62,"endTime":3120.03,"body":"want to, I have to say"},{"speaker":"Mike Vorster","startTime":3121.56,"endTime":3125.67,"body":"so. So give folks"},{"speaker":"Mike Vorster","startTime":3121.56,"endTime":3125.67,"body":"the ability to give folks the"},{"speaker":"Mike Vorster","startTime":3125.67,"endTime":3129.48,"body":"impression at least with the"},{"speaker":"Mike Vorster","startTime":3125.67,"endTime":3129.48,"body":"ability to trade outside"},{"speaker":"Mike Vorster","startTime":3129.48,"endTime":3133.74,"body":"calibrate behavior, find out if"},{"speaker":"Mike Vorster","startTime":3129.48,"endTime":3133.74,"body":"indeed the grass is greener"},{"speaker":"Mike Vorster","startTime":3133.74,"endTime":3140.67,"body":"other side of the fence. It does"},{"speaker":"Mike Vorster","startTime":3133.74,"endTime":3140.67,"body":"us all a lot of good to, to go"},{"speaker":"Mike Vorster","startTime":3140.67,"endTime":3144.57,"body":"up, don't go outside the fence"},{"speaker":"Mike Vorster","startTime":3140.67,"endTime":3144.57,"body":"and and see how things are on"},{"speaker":"Mike Vorster","startTime":3144.57,"endTime":3149.85,"body":"the other side of the fence."},{"speaker":"Mike Vorster","startTime":3144.57,"endTime":3149.85,"body":"Okay, so transparency in the"},{"speaker":"Mike Vorster","startTime":3149.85,"endTime":3158.01,"body":"transfer pricing process, okay?"},{"speaker":"Mike Vorster","startTime":3149.85,"endTime":3158.01,"body":"manage your utilization risk."},{"speaker":"Mike Vorster","startTime":3160.32,"endTime":3164.04,"body":"Don't mess with reporting,"},{"speaker":"Mike Vorster","startTime":3160.32,"endTime":3164.04,"body":"you're only lying to yourself"},{"speaker":"Mike Vorster","startTime":3164.04,"endTime":3170.43,"body":"and everybody else, pick up the"},{"speaker":"Mike Vorster","startTime":3164.04,"endTime":3170.43,"body":"first candy wrapper and visit"},{"speaker":"Mike Vorster","startTime":3170.43,"endTime":3173.58,"body":"the other side of the fence from"},{"speaker":"Mike Vorster","startTime":3170.43,"endTime":3173.58,"body":"time to time to see what it's"},{"speaker":"Mike Vorster","startTime":3173.58,"endTime":3178.8,"body":"actually like. Those are kind of"},{"speaker":"Mike Vorster","startTime":3173.58,"endTime":3178.8,"body":"the ones that experiences has"},{"speaker":"Mike Vorster","startTime":3178.8,"endTime":3185.73,"body":"taught me really, really do help"},{"speaker":"Mike Vorster","startTime":3178.8,"endTime":3185.73,"body":"to keep folk understanding each"},{"speaker":"Mike Vorster","startTime":3185.73,"endTime":3188.43,"body":"other working with each other"},{"speaker":"Mike Vorster","startTime":3185.73,"endTime":3188.43,"body":"understanding they're all on the"},{"speaker":"Mike Vorster","startTime":3188.43,"endTime":3194.4,"body":"same team working towards the"},{"speaker":"Mike Vorster","startTime":3188.43,"endTime":3194.4,"body":"big picture, as opposed to"},{"speaker":"Mike Vorster","startTime":3194.4,"endTime":3200.31,"body":"working towards the success of"},{"speaker":"Mike Vorster","startTime":3194.4,"endTime":3200.31,"body":"their little responsibility"},{"speaker":"Mike Vorster","startTime":3200.31,"endTime":3205.5,"body":"center their little, their"},{"speaker":"Mike Vorster","startTime":3200.31,"endTime":3205.5,"body":"little stuffed stove pipe. Now"},{"speaker":"Mike Vorster","startTime":3205.5,"endTime":3208.23,"body":"there are technical aspects to"},{"speaker":"Mike Vorster","startTime":3205.5,"endTime":3208.23,"body":"that. But then there is of"},{"speaker":"Mike Vorster","startTime":3208.23,"endTime":3214.8,"body":"course, the leadership aspect."},{"speaker":"Mike Vorster","startTime":3208.23,"endTime":3214.8,"body":"All right. You have to have the"},{"speaker":"Mike Vorster","startTime":3214.8,"endTime":3218.13,"body":"strategic vision, you have to"},{"speaker":"Mike Vorster","startTime":3214.8,"endTime":3218.13,"body":"know what the big pictures are,"},{"speaker":"Mike Vorster","startTime":3218.4,"endTime":3222.12,"body":"you have to have the big picture"},{"speaker":"Mike Vorster","startTime":3218.4,"endTime":3222.12,"body":"sort of constantly in front of"},{"speaker":"Mike Vorster","startTime":3222.12,"endTime":3223.98,"body":"you one way or the other."},{"speaker":"Michael Kelley","startTime":3225.66,"endTime":3234.06,"body":"So on that note,"},{"speaker":"Michael Kelley","startTime":3225.66,"endTime":3234.06,"body":"on the strategic portion. This"},{"speaker":"Michael Kelley","startTime":3234.06,"endTime":3238.74,"body":"is this wasn't specifically"},{"speaker":"Michael Kelley","startTime":3234.06,"endTime":3238.74,"body":"talked about in the Big Five,"},{"speaker":"Michael Kelley","startTime":3239.01,"endTime":3241.41,"body":"although you talked you kind of"},{"speaker":"Michael Kelley","startTime":3239.01,"endTime":3241.41,"body":"hit on this a few different"},{"speaker":"Michael Kelley","startTime":3241.41,"endTime":3246.99,"body":"places. What's the role of the"},{"speaker":"Michael Kelley","startTime":3241.41,"endTime":3246.99,"body":"CEO? Where does the where does"},{"speaker":"Michael Kelley","startTime":3246.99,"endTime":3253.38,"body":"the chief executive? What is"},{"speaker":"Michael Kelley","startTime":3246.99,"endTime":3253.38,"body":"what is that that role in all of"},{"speaker":"Michael Kelley","startTime":3253.38,"endTime":3255.9,"body":"this making sure that the"},{"speaker":"Michael Kelley","startTime":3253.38,"endTime":3255.9,"body":"everybody's playing together?"},{"speaker":"Michael Kelley","startTime":3255.9,"endTime":3259.05,"body":"And of course, you know, the"},{"speaker":"Michael Kelley","startTime":3255.9,"endTime":3259.05,"body":"CEO, that they're responsible"},{"speaker":"Michael Kelley","startTime":3259.05,"endTime":3263.28,"body":"for the bottom line for the for"},{"speaker":"Michael Kelley","startTime":3259.05,"endTime":3263.28,"body":"the protecting the integrity of"},{"speaker":"Michael Kelley","startTime":3263.28,"endTime":3267.33,"body":"the balance sheet, like as a"},{"speaker":"Michael Kelley","startTime":3263.28,"endTime":3267.33,"body":"whole, not individual jobs, not"},{"speaker":"Michael Kelley","startTime":3267.33,"endTime":3271.68,"body":"just the equipment department"},{"speaker":"Michael Kelley","startTime":3267.33,"endTime":3271.68,"body":"not you know, but what, what"},{"speaker":"Michael Kelley","startTime":3271.68,"endTime":3274.23,"body":"what role Have you seen, I guess"},{"speaker":"Michael Kelley","startTime":3271.68,"endTime":3274.23,"body":"that maybe maybe this is more"},{"speaker":"Michael Kelley","startTime":3274.29,"endTime":3276.63,"body":"the question, what role Have you"},{"speaker":"Michael Kelley","startTime":3274.29,"endTime":3276.63,"body":"seen them play when it's worked"},{"speaker":"Michael Kelley","startTime":3276.63,"endTime":3277.17,"body":"out well?"},{"speaker":"Mike Vorster","startTime":3278.7,"endTime":3283.53,"body":"Well, you know the"},{"speaker":"Mike Vorster","startTime":3278.7,"endTime":3283.53,"body":"story about seek first to"},{"speaker":"Mike Vorster","startTime":3283.53,"endTime":3291.96,"body":"understand before you seek to be"},{"speaker":"Mike Vorster","startTime":3283.53,"endTime":3291.96,"body":"understood, okay. I think that"},{"speaker":"Mike Vorster","startTime":3294.09,"endTime":3302.25,"body":"the first thing we have to do is"},{"speaker":"Mike Vorster","startTime":3294.09,"endTime":3302.25,"body":"to ensure that I'm going to use"},{"speaker":"Mike Vorster","startTime":3302.25,"endTime":3305.43,"body":"their why I'm hesitating is I"},{"speaker":"Mike Vorster","startTime":3302.25,"endTime":3305.43,"body":"don't want to say I want to, we"},{"speaker":"Mike Vorster","startTime":3305.43,"endTime":3309.0,"body":"need to ensure that the CEO"},{"speaker":"Mike Vorster","startTime":3305.43,"endTime":3309.0,"body":"understands, we need to ensure"},{"speaker":"Mike Vorster","startTime":3309.0,"endTime":3311.88,"body":"that to ensure that it is a"},{"speaker":"Mike Vorster","startTime":3309.0,"endTime":3311.88,"body":"common language. And everybody"},{"speaker":"Mike Vorster","startTime":3311.88,"endTime":3317.34,"body":"understands. I think that the"},{"speaker":"Mike Vorster","startTime":3311.88,"endTime":3317.34,"body":"the equipment manager, the Vice"},{"speaker":"Mike Vorster","startTime":3317.34,"endTime":3320.91,"body":"President of the fleet, the"},{"speaker":"Mike Vorster","startTime":3317.34,"endTime":3320.91,"body":"president of equipment, needs to"},{"speaker":"Mike Vorster","startTime":3320.91,"endTime":3325.74,"body":"understand the CEO, the CEOs"},{"speaker":"Mike Vorster","startTime":3320.91,"endTime":3325.74,"body":"role, how a balance sheet works,"},{"speaker":"Mike Vorster","startTime":3325.74,"endTime":3329.85,"body":"how a p\u0026l sheet works, and all"},{"speaker":"Mike Vorster","startTime":3325.74,"endTime":3329.85,"body":"those sorts of things in exactly"},{"speaker":"Mike Vorster","startTime":3329.85,"endTime":3333.51,"body":"the same way as the CEO needs to"},{"speaker":"Mike Vorster","startTime":3329.85,"endTime":3333.51,"body":"understand that, you know, you"},{"speaker":"Mike Vorster","startTime":3333.51,"endTime":3338.25,"body":"can't make the assumption of a"},{"speaker":"Mike Vorster","startTime":3333.51,"endTime":3338.25,"body":"$2,000 working here, when it"},{"speaker":"Mike Vorster","startTime":3338.31,"endTime":3340.98,"body":"snows and it rains, and we've"},{"speaker":"Mike Vorster","startTime":3338.31,"endTime":3340.98,"body":"got traffic and you've got"},{"speaker":"Mike Vorster","startTime":3340.98,"endTime":3344.46,"body":"utilities, and you've got"},{"speaker":"Mike Vorster","startTime":3340.98,"endTime":3344.46,"body":"tightly sequence work. The CEO"},{"speaker":"Mike Vorster","startTime":3344.46,"endTime":3349.98,"body":"needs to understand how things"},{"speaker":"Mike Vorster","startTime":3344.46,"endTime":3349.98,"body":"flow and what the realities of"},{"speaker":"Mike Vorster","startTime":3349.98,"endTime":3352.95,"body":"the of the business are. And I'm"},{"speaker":"Mike Vorster","startTime":3349.98,"endTime":3352.95,"body":"sure they do understand the"},{"speaker":"Mike Vorster","startTime":3352.95,"endTime":3357.39,"body":"realities of the business from"},{"speaker":"Mike Vorster","startTime":3352.95,"endTime":3357.39,"body":"their office, but do they"},{"speaker":"Mike Vorster","startTime":3357.39,"endTime":3362.22,"body":"understand the realities of the"},{"speaker":"Mike Vorster","startTime":3357.39,"endTime":3362.22,"body":"business? from, from everybody"},{"speaker":"Mike Vorster","startTime":3362.22,"endTime":3367.92,"body":"else's office? Okay. And so,"},{"speaker":"Mike Vorster","startTime":3362.22,"endTime":3367.92,"body":"it's a really important"},{"speaker":"Mike Vorster","startTime":3368.55,"endTime":3373.23,"body":"question. And it's something"},{"speaker":"Mike Vorster","startTime":3368.55,"endTime":3373.23,"body":"that works, when encounters"},{"speaker":"Mike Vorster","startTime":3374.13,"endTime":3379.68,"body":"almost everywhere, that is, once"},{"speaker":"Mike Vorster","startTime":3374.13,"endTime":3379.68,"body":"you have folk who understand"},{"speaker":"Mike Vorster","startTime":3379.68,"endTime":3385.83,"body":"something about the whole"},{"speaker":"Mike Vorster","startTime":3379.68,"endTime":3385.83,"body":"business, and who have, you"},{"speaker":"Mike Vorster","startTime":3385.83,"endTime":3389.25,"body":"know, sought to understand"},{"speaker":"Mike Vorster","startTime":3385.83,"endTime":3389.25,"body":"before they have sought to be"},{"speaker":"Mike Vorster","startTime":3389.25,"endTime":3393.84,"body":"understood, you get a much"},{"speaker":"Mike Vorster","startTime":3389.25,"endTime":3393.84,"body":"healthier organization, you get"},{"speaker":"Mike Vorster","startTime":3394.23,"endTime":3396.87,"body":"an organization where the"},{"speaker":"Mike Vorster","startTime":3394.23,"endTime":3396.87,"body":"hygiene is just a whole lot"},{"speaker":"Mike Vorster","startTime":3396.87,"endTime":3401.67,"body":"better. Okay. And that, I think"},{"speaker":"Mike Vorster","startTime":3396.87,"endTime":3401.67,"body":"that goes for all of us in all"},{"speaker":"Mike Vorster","startTime":3401.67,"endTime":3405.33,"body":"walks of life. And that is,"},{"speaker":"Mike Vorster","startTime":3401.67,"endTime":3405.33,"body":"understand what the constraints"},{"speaker":"Mike Vorster","startTime":3405.33,"endTime":3409.32,"body":"are and where the other person's"},{"speaker":"Mike Vorster","startTime":3405.33,"endTime":3409.32,"body":"pinch points on what they're"},{"speaker":"Mike Vorster","startTime":3409.35,"endTime":3414.9,"body":"what keeps them awake at night."},{"speaker":"Mike Vorster","startTime":3409.35,"endTime":3414.9,"body":"And I think, then, then you will"},{"speaker":"Mike Vorster","startTime":3414.9,"endTime":3422.01,"body":"understand thing, a whole lot"},{"speaker":"Mike Vorster","startTime":3414.9,"endTime":3422.01,"body":"better. And the CEO, I think,"},{"speaker":"Mike Vorster","startTime":3422.91,"endTime":3426.78,"body":"needs to needs to be a little"},{"speaker":"Mike Vorster","startTime":3422.91,"endTime":3426.78,"body":"bit of a gearhead in exactly the"},{"speaker":"Mike Vorster","startTime":3426.78,"endTime":3430.05,"body":"same way as the vice president"},{"speaker":"Mike Vorster","startTime":3426.78,"endTime":3430.05,"body":"of equipment needs to be a"},{"speaker":"Mike Vorster","startTime":3430.05,"endTime":3434.94,"body":"little bit of a CEO. Alright. So"},{"speaker":"Mike Vorster","startTime":3430.05,"endTime":3434.94,"body":"that's why all the courses I've"},{"speaker":"Mike Vorster","startTime":3434.94,"endTime":3439.5,"body":"ever taught, you know, have had"},{"speaker":"Mike Vorster","startTime":3434.94,"endTime":3439.5,"body":"a piece in them under the head"},{"speaker":"Mike Vorster","startTime":3439.53,"endTime":3443.85,"body":"for equipment, guys, under the"},{"speaker":"Mike Vorster","startTime":3439.53,"endTime":3443.85,"body":"heading of, you know, how does"},{"speaker":"Mike Vorster","startTime":3443.85,"endTime":3450.6,"body":"equipment affect the balance"},{"speaker":"Mike Vorster","startTime":3443.85,"endTime":3450.6,"body":"sheet? Because we it's quick"},{"speaker":"Mike Vorster","startTime":3450.6,"endTime":3455.61,"body":"enough, and we bump into p\u0026l is"},{"speaker":"Mike Vorster","startTime":3450.6,"endTime":3455.61,"body":"often enough, but very few"},{"speaker":"Mike Vorster","startTime":3455.61,"endTime":3460.23,"body":"people really understand how"},{"speaker":"Mike Vorster","startTime":3455.61,"endTime":3460.23,"body":"equipment impacts the balance"},{"speaker":"Mike Vorster","startTime":3460.23,"endTime":3464.73,"body":"sheet. And just look at how much"},{"speaker":"Mike Vorster","startTime":3460.23,"endTime":3464.73,"body":"of the left hand side of your"},{"speaker":"Mike Vorster","startTime":3464.73,"endTime":3470.58,"body":"balance sheet is represented by"},{"speaker":"Mike Vorster","startTime":3464.73,"endTime":3470.58,"body":"net pp. Right. And you need to"},{"speaker":"Mike Vorster","startTime":3470.58,"endTime":3474.96,"body":"understand how that how that all"},{"speaker":"Mike Vorster","startTime":3470.58,"endTime":3474.96,"body":"kind of kind of fits fits"},{"speaker":"Mike Vorster","startTime":3474.96,"endTime":3475.47,"body":"together?"},{"speaker":"Michael Kelley","startTime":3478.14,"endTime":3483.57,"body":"Well, right at"},{"speaker":"Michael Kelley","startTime":3478.14,"endTime":3483.57,"body":"the end of the chapter, you, you"},{"speaker":"Michael Kelley","startTime":3483.57,"endTime":3486.18,"body":"talk you what the words you say"},{"speaker":"Michael Kelley","startTime":3483.57,"endTime":3486.18,"body":"something along the lines of"},{"speaker":"Michael Kelley","startTime":3486.18,"endTime":3492.72,"body":"that it truly is a partnership."},{"speaker":"Michael Kelley","startTime":3486.18,"endTime":3492.72,"body":"So I guess, to wrap up our our"},{"speaker":"Michael Kelley","startTime":3492.72,"endTime":3498.21,"body":"conversation here about, we've"},{"speaker":"Michael Kelley","startTime":3492.72,"endTime":3498.21,"body":"touched just about everything in"},{"speaker":"Michael Kelley","startTime":3498.21,"endTime":3501.42,"body":"this last little bit here, but"},{"speaker":"Michael Kelley","startTime":3498.21,"endTime":3501.42,"body":"what are some of the things, I"},{"speaker":"Michael Kelley","startTime":3501.42,"endTime":3507.36,"body":"guess, the lessons that, that we"},{"speaker":"Michael Kelley","startTime":3501.42,"endTime":3507.36,"body":"all can learn the things that"},{"speaker":"Michael Kelley","startTime":3507.36,"endTime":3510.57,"body":"you that that strengthen that"},{"speaker":"Michael Kelley","startTime":3507.36,"endTime":3510.57,"body":"that partnership,"},{"speaker":"Mike Vorster","startTime":3512.25,"endTime":3514.47,"body":"is really, you"},{"speaker":"Mike Vorster","startTime":3512.25,"endTime":3514.47,"body":"know, it's really what we've"},{"speaker":"Mike Vorster","startTime":3514.47,"endTime":3518.13,"body":"spoken about, seek first to"},{"speaker":"Mike Vorster","startTime":3514.47,"endTime":3518.13,"body":"understand before you seek to"},{"speaker":"Mike Vorster","startTime":3518.13,"endTime":3521.7,"body":"understood knowing that, you"},{"speaker":"Mike Vorster","startTime":3518.13,"endTime":3521.7,"body":"know, you share a lot of common"},{"speaker":"Mike Vorster","startTime":3521.7,"endTime":3525.48,"body":"interests. Here's another one"},{"speaker":"Mike Vorster","startTime":3521.7,"endTime":3525.48,"body":"that folk don't understand,"},{"speaker":"Mike Vorster","startTime":3525.48,"endTime":3527.88,"body":"especially when they when they"},{"speaker":"Mike Vorster","startTime":3525.48,"endTime":3527.88,"body":"say, Well, you know, running an"},{"speaker":"Mike Vorster","startTime":3527.88,"endTime":3530.88,"body":"equipment feeders, maybe I"},{"speaker":"Mike Vorster","startTime":3527.88,"endTime":3530.88,"body":"running it, looking after those"},{"speaker":"Mike Vorster","startTime":3530.88,"endTime":3534.15,"body":"as much like we're looking after"},{"speaker":"Mike Vorster","startTime":3530.88,"endTime":3534.15,"body":"a motorcar, right? Because it's"},{"speaker":"Mike Vorster","startTime":3534.15,"endTime":3538.05,"body":"just just a big motor car. Well,"},{"speaker":"Mike Vorster","startTime":3534.15,"endTime":3538.05,"body":"I'll tell you what it is. And"},{"speaker":"Mike Vorster","startTime":3538.05,"endTime":3542.4,"body":"that is that, by the time a"},{"speaker":"Mike Vorster","startTime":3538.05,"endTime":3542.4,"body":"motorcar has run 100,000 miles"},{"speaker":"Mike Vorster","startTime":3542.4,"endTime":3545.76,"body":"at an average speed of 50 miles"},{"speaker":"Mike Vorster","startTime":3542.4,"endTime":3545.76,"body":"an hour, it's probably done"},{"speaker":"Mike Vorster","startTime":3545.76,"endTime":3550.62,"body":"$2,000 of work. Now $2,000 is"},{"speaker":"Mike Vorster","startTime":3545.76,"endTime":3550.62,"body":"not a respectable years worth of"},{"speaker":"Mike Vorster","startTime":3550.62,"endTime":3553.71,"body":"work for a piece of construction"},{"speaker":"Mike Vorster","startTime":3550.62,"endTime":3553.71,"body":"equipment. Right? And so"},{"speaker":"Mike Vorster","startTime":3553.71,"endTime":3558.54,"body":"construction equipment is wears"},{"speaker":"Mike Vorster","startTime":3553.71,"endTime":3558.54,"body":"out a lot more quickly. And it"},{"speaker":"Mike Vorster","startTime":3558.54,"endTime":3562.83,"body":"requires a lot more love care"},{"speaker":"Mike Vorster","startTime":3558.54,"endTime":3562.83,"body":"and attention. And I think one"},{"speaker":"Mike Vorster","startTime":3562.83,"endTime":3568.02,"body":"needs to understand that."},{"speaker":"Mike Vorster","startTime":3562.83,"endTime":3568.02,"body":"Alright. Of course, there's the"},{"speaker":"Mike Vorster","startTime":3568.02,"endTime":3571.05,"body":"old adage of the match between"},{"speaker":"Mike Vorster","startTime":3568.02,"endTime":3571.05,"body":"responsibility and"},{"speaker":"Mike Vorster","startTime":3571.05,"endTime":3577.08,"body":"accountability. That forms that"},{"speaker":"Mike Vorster","startTime":3571.05,"endTime":3577.08,"body":"works. This partnership. manage"},{"speaker":"Mike Vorster","startTime":3577.08,"endTime":3580.44,"body":"the abuse thing is another thing"},{"speaker":"Mike Vorster","startTime":3577.08,"endTime":3580.44,"body":"that really impacts the"},{"speaker":"Mike Vorster","startTime":3580.44,"endTime":3585.66,"body":"partnership. But really, I think"},{"speaker":"Mike Vorster","startTime":3580.44,"endTime":3585.66,"body":"the partnership depends on this"},{"speaker":"Mike Vorster","startTime":3585.66,"endTime":3590.49,"body":"sort of common vision, common"},{"speaker":"Mike Vorster","startTime":3585.66,"endTime":3590.49,"body":"language, understanding that"},{"speaker":"Mike Vorster","startTime":3590.49,"endTime":3595.05,"body":"there's a common goal,"},{"speaker":"Mike Vorster","startTime":3590.49,"endTime":3595.05,"body":"understanding the way our"},{"speaker":"Mike Vorster","startTime":3595.05,"endTime":3600.75,"body":"paychecks are all signed by the"},{"speaker":"Mike Vorster","startTime":3595.05,"endTime":3600.75,"body":"same person and That's"},{"speaker":"Mike Vorster","startTime":3600.78,"endTime":3607.35,"body":"regardless of how we actually"},{"speaker":"Mike Vorster","startTime":3600.78,"endTime":3607.35,"body":"exercise our talents in support"},{"speaker":"Mike Vorster","startTime":3607.41,"endTime":3612.72,"body":"of the organization, our"},{"speaker":"Mike Vorster","startTime":3607.41,"endTime":3612.72,"body":"paychecks are all signed by the"},{"speaker":"Mike Vorster","startTime":3612.72,"endTime":3614.1,"body":"same person in the end."},{"speaker":"Michael Kelley","startTime":3614.7,"endTime":3617.85,"body":"Yeah, yeah. One."},{"speaker":"Michael Kelley","startTime":3614.7,"endTime":3617.85,"body":"One thing you you touched on"},{"speaker":"Michael Kelley","startTime":3617.85,"endTime":3620.49,"body":"here that we haven't talked"},{"speaker":"Michael Kelley","startTime":3617.85,"endTime":3620.49,"body":"about a lot is that common"},{"speaker":"Michael Kelley","startTime":3620.49,"endTime":3624.51,"body":"language? But I do feel like"},{"speaker":"Michael Kelley","startTime":3620.49,"endTime":3624.51,"body":"that that's sometimes when I'm"},{"speaker":"Michael Kelley","startTime":3624.81,"endTime":3628.17,"body":"coming in with, with this new"},{"speaker":"Michael Kelley","startTime":3624.81,"endTime":3628.17,"body":"accounting system, right? And"},{"speaker":"Michael Kelley","startTime":3628.17,"endTime":3632.52,"body":"people are asking me that I hear"},{"speaker":"Michael Kelley","startTime":3628.17,"endTime":3632.52,"body":"one group of people say one"},{"speaker":"Michael Kelley","startTime":3632.52,"endTime":3635.13,"body":"thing. And another group people"},{"speaker":"Michael Kelley","startTime":3632.52,"endTime":3635.13,"body":"say another thing, but they're"},{"speaker":"Michael Kelley","startTime":3635.13,"endTime":3639.12,"body":"talking about the same thing"},{"speaker":"Michael Kelley","startTime":3635.13,"endTime":3639.12,"body":"with different words. And"},{"speaker":"Michael Kelley","startTime":3639.12,"endTime":3643.02,"body":"sometimes just those the words"},{"speaker":"Michael Kelley","startTime":3639.12,"endTime":3643.02,"body":"alone, it's like, we need to"},{"speaker":"Michael Kelley","startTime":3643.02,"endTime":3648.12,"body":"write a dictionary for Acme"},{"speaker":"Michael Kelley","startTime":3643.02,"endTime":3648.12,"body":"construction company. This is"},{"speaker":"Michael Kelley","startTime":3648.15,"endTime":3650.37,"body":"what we mean, when we say this."},{"speaker":"Mike Vorster","startTime":3650.79,"endTime":3656.91,"body":"Yeah. Well, I've,"},{"speaker":"Mike Vorster","startTime":3650.79,"endTime":3656.91,"body":"you know, when one frequently"},{"speaker":"Mike Vorster","startTime":3656.91,"endTime":3664.83,"body":"finds that internal partnering,"},{"speaker":"Mike Vorster","startTime":3656.91,"endTime":3664.83,"body":"or partnering, intra company,"},{"speaker":"Mike Vorster","startTime":3664.83,"endTime":3671.94,"body":"partnering is as important as"},{"speaker":"Mike Vorster","startTime":3664.83,"endTime":3671.94,"body":"intercompany partner. And"},{"speaker":"Mike Vorster","startTime":3672.0,"endTime":3678.0,"body":"knowing what happens inside of"},{"speaker":"Mike Vorster","startTime":3672.0,"endTime":3678.0,"body":"your organization, is often as"},{"speaker":"Mike Vorster","startTime":3678.0,"endTime":3681.93,"body":"clouded as what happens between"},{"speaker":"Mike Vorster","startTime":3678.0,"endTime":3681.93,"body":"your organization and another"},{"speaker":"Mike Vorster","startTime":3681.93,"endTime":3686.64,"body":"organization. And so if you're"},{"speaker":"Mike Vorster","startTime":3681.93,"endTime":3686.64,"body":"talking about working with an"},{"speaker":"Mike Vorster","startTime":3686.64,"endTime":3690.72,"body":"organization, in software"},{"speaker":"Mike Vorster","startTime":3686.64,"endTime":3690.72,"body":"implementation, or in systems"},{"speaker":"Mike Vorster","startTime":3690.72,"endTime":3696.84,"body":"design, or in something like"},{"speaker":"Mike Vorster","startTime":3690.72,"endTime":3696.84,"body":"that, we that exercise"},{"speaker":"Mike Vorster","startTime":3697.14,"endTime":3702.51,"body":"frequently produces more stress"},{"speaker":"Mike Vorster","startTime":3697.14,"endTime":3702.51,"body":"with intra within the company"},{"speaker":"Mike Vorster","startTime":3702.84,"endTime":3707.82,"body":"partnering and understanding"},{"speaker":"Mike Vorster","startTime":3702.84,"endTime":3707.82,"body":"then between your company and a"},{"speaker":"Mike Vorster","startTime":3707.82,"endTime":3713.61,"body":"third company, you know, how do"},{"speaker":"Mike Vorster","startTime":3707.82,"endTime":3713.61,"body":"you actually how do your systems"},{"speaker":"Mike Vorster","startTime":3713.61,"endTime":3719.19,"body":"work? Right? And yeah, yeah, the"},{"speaker":"Mike Vorster","startTime":3713.61,"endTime":3719.19,"body":"language, the common language,"},{"speaker":"Mike Vorster","startTime":3719.49,"endTime":3724.32,"body":"and the intro partnering, intra"},{"speaker":"Mike Vorster","startTime":3719.49,"endTime":3724.32,"body":"company, partnering is often"},{"speaker":"Mike Vorster","startTime":3724.32,"endTime":3728.64,"body":"more is more is more important"},{"speaker":"Mike Vorster","startTime":3724.32,"endTime":3728.64,"body":"than is often more difficult"},{"speaker":"Mike Vorster","startTime":3729.06,"endTime":3732.06,"body":"than the intercompany partner."},{"speaker":"Mike Vorster","startTime":3729.06,"endTime":3732.06,"body":"intercompany."},{"speaker":"Michael Kelley","startTime":3733.35,"endTime":3735.96,"body":"Well, I think"},{"speaker":"Michael Kelley","startTime":3733.35,"endTime":3735.96,"body":"that, you know, anybody who's"},{"speaker":"Michael Kelley","startTime":3736.59,"endTime":3740.34,"body":"been married for any length of"},{"speaker":"Michael Kelley","startTime":3736.59,"endTime":3740.34,"body":"time knows that it takes a lot"},{"speaker":"Michael Kelley","startTime":3740.34,"endTime":3743.4,"body":"of effort and work and"},{"speaker":"Michael Kelley","startTime":3740.34,"endTime":3743.4,"body":"communication, but it's worth"},{"speaker":"Michael Kelley","startTime":3743.4,"endTime":3748.47,"body":"it. And, and I think that the"},{"speaker":"Michael Kelley","startTime":3743.4,"endTime":3748.47,"body":"same goes for this intra partner"},{"speaker":"Michael Kelley","startTime":3748.5,"endTime":3751.92,"body":"partnering intercompany"},{"speaker":"Michael Kelley","startTime":3748.5,"endTime":3751.92,"body":"partnering is that, you know,"},{"speaker":"Michael Kelley","startTime":3751.95,"endTime":3755.1,"body":"the companies where you walk in,"},{"speaker":"Michael Kelley","startTime":3751.95,"endTime":3755.1,"body":"and you can feel that you can"},{"speaker":"Michael Kelley","startTime":3755.1,"endTime":3758.28,"body":"feel the difference when"},{"speaker":"Michael Kelley","startTime":3755.1,"endTime":3758.28,"body":"everybody's working together,"},{"speaker":"Michael Kelley","startTime":3758.34,"endTime":3761.01,"body":"and you can feel the difference"},{"speaker":"Michael Kelley","startTime":3758.34,"endTime":3761.01,"body":"and you walk in and it's closed"},{"speaker":"Michael Kelley","startTime":3761.01,"endTime":3764.94,"body":"and people are not working"},{"speaker":"Michael Kelley","startTime":3761.01,"endTime":3764.94,"body":"together. And it goes a long"},{"speaker":"Michael Kelley","startTime":3764.94,"endTime":3770.73,"body":"ways. Absolutely. Absolutely."},{"speaker":"Michael Kelley","startTime":3764.94,"endTime":3770.73,"body":"Yeah. In truck intra family"},{"speaker":"Michael Kelley","startTime":3770.73,"endTime":3775.86,"body":"communication is way more"},{"speaker":"Michael Kelley","startTime":3770.73,"endTime":3775.86,"body":"important than inter family"},{"speaker":"Michael Kelley","startTime":3775.86,"endTime":3777.51,"body":"communication and understand."},{"speaker":"Mike Vorster","startTime":3779.67,"endTime":3783.03,"body":"It's, you can feel"},{"speaker":"Mike Vorster","startTime":3779.67,"endTime":3783.03,"body":"it, and will tell a story one"},{"speaker":"Mike Vorster","startTime":3783.03,"endTime":3787.26,"body":"day, it's it's a little late for"},{"speaker":"Mike Vorster","startTime":3783.03,"endTime":3787.26,"body":"a new story today, but"},{"speaker":"Mike Vorster","startTime":3787.38,"endTime":3790.68,"body":"I think I think everybody will"},{"speaker":"Mike Vorster","startTime":3787.38,"endTime":3790.68,"body":"hang on for a new story. It's"},{"speaker":"Mike Vorster","startTime":3790.68,"endTime":3793.08,"body":"called, it's called felt"},{"speaker":"Mike Vorster","startTime":3790.68,"endTime":3793.08,"body":"leadership."},{"speaker":"Mike Vorster","startTime":3794.64,"endTime":3798.75,"body":"It's called felt leadership. And"},{"speaker":"Mike Vorster","startTime":3794.64,"endTime":3798.75,"body":"for a long time, I spent a lot"},{"speaker":"Mike Vorster","startTime":3798.75,"endTime":3802.59,"body":"of time talking about felt"},{"speaker":"Mike Vorster","startTime":3798.75,"endTime":3802.59,"body":"leadership. The story goes like"},{"speaker":"Mike Vorster","startTime":3802.59,"endTime":3808.59,"body":"this that at one stage, I had a"},{"speaker":"Mike Vorster","startTime":3802.59,"endTime":3808.59,"body":"consultancy, where we were asked"},{"speaker":"Mike Vorster","startTime":3808.62,"endTime":3813.57,"body":"to look at fireproofing"},{"speaker":"Mike Vorster","startTime":3808.62,"endTime":3813.57,"body":"underground in deep level minds."},{"speaker":"Mike Vorster","startTime":3814.08,"endTime":3817.71,"body":"Okay. Now, let me tell you a"},{"speaker":"Mike Vorster","startTime":3814.08,"endTime":3817.71,"body":"little about underground deep"},{"speaker":"Mike Vorster","startTime":3817.71,"endTime":3820.89,"body":"level mines. No, no underground"},{"speaker":"Mike Vorster","startTime":3817.71,"endTime":3820.89,"body":"deep level mines, you have your"},{"speaker":"Mike Vorster","startTime":3820.89,"endTime":3824.76,"body":"drives and your and your edits,"},{"speaker":"Mike Vorster","startTime":3820.89,"endTime":3824.76,"body":"but you, you remove a vein of"},{"speaker":"Mike Vorster","startTime":3824.79,"endTime":3832.14,"body":"ore. So it's kind of like taking"},{"speaker":"Mike Vorster","startTime":3824.79,"endTime":3832.14,"body":"the hammer out of a ham sandwich"},{"speaker":"Mike Vorster","startTime":3832.83,"endTime":3838.17,"body":"without having the bread"},{"speaker":"Mike Vorster","startTime":3832.83,"endTime":3838.17,"body":"collapse. And so you put in"},{"speaker":"Mike Vorster","startTime":3838.17,"endTime":3843.42,"body":"these props of of stack props of"},{"speaker":"Mike Vorster","startTime":3838.17,"endTime":3843.42,"body":"wood, as you take the hammer out"},{"speaker":"Mike Vorster","startTime":3843.42,"endTime":3847.65,"body":"to keep the bread apart. And of"},{"speaker":"Mike Vorster","startTime":3843.42,"endTime":3847.65,"body":"course, your bread is in some"},{"speaker":"Mike Vorster","startTime":3847.65,"endTime":3852.99,"body":"instances, a mile below the"},{"speaker":"Mike Vorster","startTime":3847.65,"endTime":3852.99,"body":"surface. So it's not a pretty"},{"speaker":"Mike Vorster","startTime":3852.99,"endTime":3858.48,"body":"place and it's not a nice place."},{"speaker":"Mike Vorster","startTime":3852.99,"endTime":3858.48,"body":"And there is a huge amount of"},{"speaker":"Mike Vorster","startTime":3858.48,"endTime":3865.62,"body":"timber in a deep level drift and"},{"speaker":"Mike Vorster","startTime":3858.48,"endTime":3865.62,"body":"Stoke kind of mind. That timber"},{"speaker":"Mike Vorster","startTime":3865.62,"endTime":3870.18,"body":"Of course gets full of oil and"},{"speaker":"Mike Vorster","startTime":3865.62,"endTime":3870.18,"body":"grease and diesel and anything"},{"speaker":"Mike Vorster","startTime":3870.18,"endTime":3874.86,"body":"that burns as hot as all hang"},{"speaker":"Mike Vorster","startTime":3870.18,"endTime":3874.86,"body":"down there. And the fire risk is"},{"speaker":"Mike Vorster","startTime":3874.86,"endTime":3881.94,"body":"huge. And you can imagine the"},{"speaker":"Mike Vorster","startTime":3874.86,"endTime":3881.94,"body":"fire going up the stope and it's"},{"speaker":"Mike Vorster","startTime":3881.94,"endTime":3884.97,"body":"not not something you want, you"},{"speaker":"Mike Vorster","startTime":3881.94,"endTime":3884.97,"body":"just get out and you leave it"},{"speaker":"Mike Vorster","startTime":3885.0,"endTime":3889.62,"body":"You never go back. Because once"},{"speaker":"Mike Vorster","startTime":3885.0,"endTime":3889.62,"body":"the props have burned, the ham"},{"speaker":"Mike Vorster","startTime":3889.62,"endTime":3892.62,"body":"sandwich will close and you'll"},{"speaker":"Mike Vorster","startTime":3889.62,"endTime":3892.62,"body":"never be able to get back to"},{"speaker":"Mike Vorster","startTime":3892.62,"endTime":3896.97,"body":"take the rest of the ham out. So"},{"speaker":"Mike Vorster","startTime":3892.62,"endTime":3896.97,"body":"we had this very extensive"},{"speaker":"Mike Vorster","startTime":3896.97,"endTime":3900.21,"body":"consultancy about how to"},{"speaker":"Mike Vorster","startTime":3896.97,"endTime":3900.21,"body":"fireproof the property. You"},{"speaker":"Mike Vorster","startTime":3900.21,"endTime":3904.29,"body":"spray them with vermiculite to"},{"speaker":"Mike Vorster","startTime":3900.21,"endTime":3904.29,"body":"fireproof, the outside of these"},{"speaker":"Mike Vorster","startTime":3904.32,"endTime":3910.95,"body":"props, stacks of wood. We talk"},{"speaker":"Mike Vorster","startTime":3904.32,"endTime":3910.95,"body":"on the surface with a mind"},{"speaker":"Mike Vorster","startTime":3910.95,"endTime":3913.35,"body":"manager about what their"},{"speaker":"Mike Vorster","startTime":3910.95,"endTime":3913.35,"body":"policies were, what their"},{"speaker":"Mike Vorster","startTime":3913.35,"endTime":3916.56,"body":"procedures were, are they did"},{"speaker":"Mike Vorster","startTime":3913.35,"endTime":3916.56,"body":"it, are they maintained it, how"},{"speaker":"Mike Vorster","startTime":3916.56,"endTime":3920.22,"body":"they checked on it, and so on"},{"speaker":"Mike Vorster","startTime":3916.56,"endTime":3920.22,"body":"and so forth. We would then say"},{"speaker":"Mike Vorster","startTime":3920.22,"endTime":3923.58,"body":"something dumb, full of stupid"},{"speaker":"Mike Vorster","startTime":3920.22,"endTime":3923.58,"body":"like, like, well, let's go"},{"speaker":"Mike Vorster","startTime":3923.58,"endTime":3929.04,"body":"underground and look, you'd go"},{"speaker":"Mike Vorster","startTime":3923.58,"endTime":3929.04,"body":"yourself three quarters of a"},{"speaker":"Mike Vorster","startTime":3929.04,"endTime":3932.43,"body":"mile down or a mile down, and"},{"speaker":"Mike Vorster","startTime":3929.04,"endTime":3932.43,"body":"you'd have a look at what's"},{"speaker":"Mike Vorster","startTime":3932.43,"endTime":3937.32,"body":"happening. On some minds, what"},{"speaker":"Mike Vorster","startTime":3932.43,"endTime":3937.32,"body":"you were told on the surface."},{"speaker":"Mike Vorster","startTime":3937.8,"endTime":3943.32,"body":"And what you saw underground"},{"speaker":"Mike Vorster","startTime":3937.8,"endTime":3943.32,"body":"were identical. On some mines,"},{"speaker":"Mike Vorster","startTime":3944.55,"endTime":3946.95,"body":"what you saw underground and"},{"speaker":"Mike Vorster","startTime":3944.55,"endTime":3946.95,"body":"what you were told on the"},{"speaker":"Mike Vorster","startTime":3946.95,"endTime":3952.83,"body":"surface were completely"},{"speaker":"Mike Vorster","startTime":3946.95,"endTime":3952.83,"body":"different. Because the mine"},{"speaker":"Mike Vorster","startTime":3952.83,"endTime":3957.78,"body":"manager was unable to make his"},{"speaker":"Mike Vorster","startTime":3952.83,"endTime":3957.78,"body":"leadership felt underground."},{"speaker":"Mike Vorster","startTime":3959.07,"endTime":3965.46,"body":"Okay, now, that's, you know,"},{"speaker":"Mike Vorster","startTime":3959.07,"endTime":3965.46,"body":"going underground is, is at the"},{"speaker":"Mike Vorster","startTime":3965.46,"endTime":3969.03,"body":"far extreme of looking at your"},{"speaker":"Mike Vorster","startTime":3965.46,"endTime":3969.03,"body":"work, looking at looking at"},{"speaker":"Mike Vorster","startTime":3969.03,"endTime":3972.12,"body":"things and working with things."},{"speaker":"Mike Vorster","startTime":3969.03,"endTime":3972.12,"body":"And it's much easier to get your"},{"speaker":"Mike Vorster","startTime":3972.12,"endTime":3975.18,"body":"leadership felt when you're in"},{"speaker":"Mike Vorster","startTime":3972.12,"endTime":3975.18,"body":"the next door office, or in the"},{"speaker":"Mike Vorster","startTime":3975.18,"endTime":3979.29,"body":"next office building than when"},{"speaker":"Mike Vorster","startTime":3975.18,"endTime":3979.29,"body":"you're underground. Okay, right."},{"speaker":"Mike Vorster","startTime":3980.61,"endTime":3983.97,"body":"And the underground shifts work"},{"speaker":"Mike Vorster","startTime":3980.61,"endTime":3983.97,"body":"different hours to the surface"},{"speaker":"Mike Vorster","startTime":3983.97,"endTime":3988.23,"body":"shifts, and so on and so forth."},{"speaker":"Mike Vorster","startTime":3983.97,"endTime":3988.23,"body":"And so we came up with a lot of"},{"speaker":"Mike Vorster","startTime":3988.23,"endTime":3992.49,"body":"conversation about how do you"},{"speaker":"Mike Vorster","startTime":3988.23,"endTime":3992.49,"body":"get leadership set through an"},{"speaker":"Mike Vorster","startTime":3992.49,"endTime":3996.51,"body":"organization? I don't know that"},{"speaker":"Mike Vorster","startTime":3992.49,"endTime":3996.51,"body":"there's anybody who's"},{"speaker":"Mike Vorster","startTime":3996.51,"endTime":4000.71,"body":"successful, who doesn't talk"},{"speaker":"Mike Vorster","startTime":3996.51,"endTime":4000.71,"body":"about integrated teams"},{"speaker":"Mike Vorster","startTime":4000.71,"endTime":4004.28,"body":"communication, eliminate"},{"speaker":"Mike Vorster","startTime":4000.71,"endTime":4004.28,"body":"dysfunctional behavior, have a"},{"speaker":"Mike Vorster","startTime":4004.28,"endTime":4008.84,"body":"strategic vision, cooperate,"},{"speaker":"Mike Vorster","startTime":4004.28,"endTime":4008.84,"body":"talk, communicate, but how do"},{"speaker":"Mike Vorster","startTime":4008.84,"endTime":4014.33,"body":"they then get those messages"},{"speaker":"Mike Vorster","startTime":4008.84,"endTime":4014.33,"body":"felt? Same as there isn't a mind"},{"speaker":"Mike Vorster","startTime":4014.33,"endTime":4018.26,"body":"manager in the in, in the world"},{"speaker":"Mike Vorster","startTime":4014.33,"endTime":4018.26,"body":"that's responsible for a deep"},{"speaker":"Mike Vorster","startTime":4018.26,"endTime":4020.93,"body":"level mind where there's a lot"},{"speaker":"Mike Vorster","startTime":4018.26,"endTime":4020.93,"body":"of timber on the ground, that"},{"speaker":"Mike Vorster","startTime":4020.93,"endTime":4024.35,"body":"doesn't say you should maintain"},{"speaker":"Mike Vorster","startTime":4020.93,"endTime":4024.35,"body":"your vermiculite spray, you"},{"speaker":"Mike Vorster","startTime":4024.35,"endTime":4027.53,"body":"should maintain the fireproofing"},{"speaker":"Mike Vorster","startTime":4024.35,"endTime":4027.53,"body":"of your props, you should"},{"speaker":"Mike Vorster","startTime":4027.53,"endTime":4032.18,"body":"eliminate diesel and oil and all"},{"speaker":"Mike Vorster","startTime":4027.53,"endTime":4032.18,"body":"those sorts of things. But which"},{"speaker":"Mike Vorster","startTime":4032.18,"endTime":4037.25,"body":"of those managers can cause that"},{"speaker":"Mike Vorster","startTime":4032.18,"endTime":4037.25,"body":"to be felt? Right?"},{"speaker":"Michael Kelley","startTime":4038.39,"endTime":4040.67,"body":"It's and it's"},{"speaker":"Michael Kelley","startTime":4038.39,"endTime":4040.67,"body":"the it is the ones that can make"},{"speaker":"Michael Kelley","startTime":4040.67,"endTime":4044.27,"body":"it felt that don't have the"},{"speaker":"Michael Kelley","startTime":4040.67,"endTime":4044.27,"body":"underground fire?"},{"speaker":"Mike Vorster","startTime":4044.9,"endTime":4050.42,"body":"Yes, yes. And it's"},{"speaker":"Mike Vorster","startTime":4044.9,"endTime":4050.42,"body":"the one who can make the leaders"},{"speaker":"Mike Vorster","startTime":4050.42,"endTime":4054.74,"body":"who can make their vision and"},{"speaker":"Mike Vorster","startTime":4050.42,"endTime":4054.74,"body":"their style felt at the"},{"speaker":"Mike Vorster","startTime":4054.74,"endTime":4061.31,"body":"workplace, who don't have losing"},{"speaker":"Mike Vorster","startTime":4054.74,"endTime":4061.31,"body":"jobs, losing companies, bad"},{"speaker":"Mike Vorster","startTime":4061.31,"endTime":4063.32,"body":"issues, and all those sorts of"},{"speaker":"Mike Vorster","startTime":4061.31,"endTime":4063.32,"body":"things."},{"speaker":"Mike Vorster","startTime":4066.05,"endTime":4069.53,"body":"Well, perfect. I think that's an"},{"speaker":"Mike Vorster","startTime":4066.05,"endTime":4069.53,"body":"excellent story to wrap up on."},{"speaker":"Mike Vorster","startTime":4071.15,"endTime":4073.73,"body":"Because it gets to the heart of"},{"speaker":"Mike Vorster","startTime":4071.15,"endTime":4073.73,"body":"what we've been talking about"},{"speaker":"Mike Vorster","startTime":4073.73,"endTime":4077.93,"body":"today about making all of these"},{"speaker":"Mike Vorster","startTime":4073.73,"endTime":4077.93,"body":"things actually happen. We can"},{"speaker":"Mike Vorster","startTime":4077.96,"endTime":4082.46,"body":"we can sit in a in a boardroom."},{"speaker":"Mike Vorster","startTime":4077.96,"endTime":4082.46,"body":"Right with nice clean walls, a"},{"speaker":"Mike Vorster","startTime":4082.46,"endTime":4085.55,"body":"whiteboard or two, we get we"},{"speaker":"Mike Vorster","startTime":4082.46,"endTime":4085.55,"body":"could have plans for"},{"speaker":"Mike Vorster","startTime":4085.55,"endTime":4090.23,"body":"utilization, we could say we are"},{"speaker":"Mike Vorster","startTime":4085.55,"endTime":4090.23,"body":"against abuse, hashtag no more"},{"speaker":"Mike Vorster","startTime":4090.23,"endTime":4095.12,"body":"abuse. And we could you know, we"},{"speaker":"Mike Vorster","startTime":4090.23,"endTime":4095.12,"body":"could make promises. But if in"},{"speaker":"Mike Vorster","startTime":4095.12,"endTime":4100.31,"body":"the end, like you said, it's a"},{"speaker":"Mike Vorster","startTime":4095.12,"endTime":4100.31,"body":"guy who turns the key is the guy"},{"speaker":"Mike Vorster","startTime":4100.31,"endTime":4104.12,"body":"who turns the key. What is he"},{"speaker":"Mike Vorster","startTime":4100.31,"endTime":4104.12,"body":"doing? How and how are the"},{"speaker":"Mike Vorster","startTime":4104.12,"endTime":4106.91,"body":"mechanics? Are they actually"},{"speaker":"Mike Vorster","startTime":4104.12,"endTime":4106.91,"body":"taking care of things? How are"},{"speaker":"Mike Vorster","startTime":4106.91,"endTime":4110.96,"body":"the fuelers at what are they"},{"speaker":"Mike Vorster","startTime":4106.91,"endTime":4110.96,"body":"actually doing? And and so we"},{"speaker":"Mike Vorster","startTime":4110.96,"endTime":4114.41,"body":"can't just sit in a boardroom."},{"speaker":"Mike Vorster","startTime":4110.96,"endTime":4114.41,"body":"It has to go all the way down."},{"speaker":"Mike Vorster","startTime":4114.0,"endTime":4117.33,"body":"It's like in our world  when"},{"speaker":"Mike Vorster","startTime":4114.0,"endTime":4117.33,"body":"Walt Disney through walked"},{"speaker":"Mike Vorster","startTime":4117.33,"endTime":4123.24,"body":"through Disney World and picked"},{"speaker":"Mike Vorster","startTime":4117.33,"endTime":4123.24,"body":"up candy wrappers boom. Yep."},{"speaker":"Mike Vorster","startTime":4123.89,"endTime":4128.69,"body":"Oh, well, thank you, Mike. I"},{"speaker":"Mike Vorster","startTime":4123.89,"endTime":4128.69,"body":"sure appreciate it. It's been"},{"speaker":"Mike Vorster","startTime":4128.69,"endTime":4135.11,"body":"another good conversation. Yes,"},{"speaker":"Mike Vorster","startTime":4128.69,"endTime":4135.11,"body":"we'll, we'll do it again. That's"},{"speaker":"Mike Vorster","startTime":4135.11,"endTime":4137.06,"body":"it for today, folks. See you"},{"speaker":"Mike Vorster","startTime":4135.11,"endTime":4137.06,"body":"next time."}]}