In this episode of The Leader Show with Lou Carter, Lou interviews John Martins, the president and CEO of Cross Country Healthcare. They discuss the values and culture that make Cross Country Healthcare a Most Loved Workplace, as well as the company's vision and mission. John emphasizes the importance of taking care of team members and creating exceptional experiences for them, which in turn leads to exceptional experiences for clients and clinicians. They also discuss the digital transformation at Cross Country Healthcare and how technology can improve the healthcare industry, particularly in terms of staffing and patient care. Additionally, John shares his passion for AI and machine learning and how they can be used to create more efficiencies and better experiences for nurses and patients. Overall, the conversation highlights the importance of putting people first and doing the right thing in the healthcare industry.