In 2005, Rachael Hyland traded in work with the British Broadcasting Corporation for the world of the British Beauty Council, and since then has grown her incredible, award-winning brand, Radiant Living.

This week’s Real Salon Owner Story is packed with inspiration, tales of turning low moments into golden ones, and The Salonology Show’s first canine star…

Find out more about how you should carefully consider new equipment without the dazzle of marketing, why the customer experience around the treatment is almost more important than the treatment itself, and what we can do to boost the industry’s reputation!

This episode of The Salonology Show covers:

• Rachael’s entry into the beauty industry without the preconceptions of prior experience
• Why buying new machinery isn’t about your dreams, it’s about the return it’ll bring
• The huge ‘pots of good’ you can find in dire situations
• Why it’s absolutely worth putting yourself forward for awards
• The need to boost our industry’s reputation as incredible, talented business owners

This episode of The Salonology Show is sponsored by Timely. Get 50% off for 3 months with discount code SALONOLOGY https://www.gettimely.com/gb/

Links and references at: https://salonology.uk/podcasts/