FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
Genetec Venue Parking System and the Frictionless Fan Experience
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ALL RIGHTS RESERVED
Frictionless Fan Experience with Genetec Venue Parking
Recorded 2/24/2022
Fans want convenience to go with the spectacle of any great sports or entertainment event. Touchless technologies are making it possible to reduce the time spent in lines, pay for services, and even park. The advent of a frictionless fan experience is here.
Genetec's Venue Parking and Mobile Post Payment Plugin System is making a difference in the fan experience by reducing entry time by 50%, allowing fans to enter a venue and be seated 30-minutes sooner. Happier fans with more time spent in the venue are spending more money, increasing revenue. Compliance and payment for parking stands at a staggeringly high 98%.
The Genetec parking system is built on the premise that a fan journey starts and ends with parking, so they have a system that can help venues deliver a frictionless parking experience.
Join Dr. Lou Marciani and his guest, Chris Yigit, Technology Partnership Manager for Genetec AutoVu License Plate Recognition Solution as they discuss how simple investments in parking technology can create frictionless parking and a better fan experience.
The Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.
Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.