FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
XC Tech Talk with Guardian Zone
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XC TECH TALK WITH GUARDIAN ZONE
Recorded on 12/09/2022
Dr. Lou Marciani, the Director and Co-Founder of the Innovation Institute for Fan Experience (IIFX) discusses the power of "safety in the palm of your hand" provided by the Guardian Zone app and security platform with Sheryl Pinckney-Maas, the Chief Executive Officer of Guardian Zone. Topics include:
- Sports and Entertainment Industry Use Cases
- Safety and Security Challenges that Guardian Zone addresses at sports and entertainment venues, festivals, concerts, universities, and high schools
- Guardian Zone's unique capabilities empowering fans to document and report what they see to security in real-time
- What fans, particularly Millennials and Gen Z, expect from event producers and venues in terms of their safety and security
- Duty of care
Guardian Zone is a woman-and-minority-owned security software-as-a-service (SaaS) company located in Colleyville, Texas that has created a new digital security platform that enhances public safety at medium and large facilities and venues.
Guardian Zone technology gathers crowdsourced intelligence in real-time from staff, vendors, and fans at concerts, festivals, and stadiums to support on-site security personnel. It is a force multiplier that allows event security to respond faster to incidents while encouraging fan engagement before, during and after an incident.
Guardian Zone's goal is to put safety in every hand.
Guardian Zone's cloud-based technology is easy-to-use, easy-to-deploy and interactive with mass notification capabilities. It provides security with actionable intelligence, location, and other key information for a quicker response.
Guardian Zone's mobile app and software allow patrons with a smartphone to connect immediately with on-site security via the security portal to alert them to crowd flow problems, egregious behavior (e.g., fights, thefts, and sexual assault) medical emergencies and active shooters.
Guardian Zone is a member of the Security Industry Association (SIA), SIA’s Women In Security Forum (WISF), Innovation Institute of Fan Experience (IIFX), and the National Center for Spectator Sports Safety and Security (NCS4)
#fansafety #concerts #festivals #events #crowdflow #safety #security #WISF #IIFX #SIA #NCS4 #fanengagement #crowdsourcedinformation
XC Tech Talk is a podcast series produced by the Innovation Institute for Fan Experience and its Xperience Consortium.
About the Innovation Institute for Fan Experience
Founded in 2020, IIFX’s vision is to be the leading and most trusted global authority on providing exceptional fan experience for sports and entertainment. The focus is on creating the ideal fan experience for our members and partners resulting in measurable revenue growth, new and repeat attendance, workforce professional growth and development, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content, events, and facilitates dialogue and collaboration in the sport and entrainment industry around its core areas of expertise.
About the Xperience Consortium
The
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.