FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
IIFX COVID TECH Playbook - Axis Communications - How to Leverage Technologies to Improve the Fan Experience
COPYRIGHT 2021 BY IIFX
ALL RIGHTS RESERVED
How to Leverage Technologies to Improve the Fan Experience
The amount of new health and safety protocols creates additional challenges while maintaining an enjoyable fan experience during your re-opening efforts. Fans and visitors are excited to get back to their favorite past times, and you need to ensure their safety through every step of your facility. Your existing technology – including IP surveillance cameras, access control, and network audio devices – can support with your efforts by providing solutions beyond traditional security measures.
Join key industry experts for a panel-style discussion about creative surveillance technology uses and lessons learned in maintaining a positive fan experience while adhering to safety and health requirements. You’ll hear from Security Physical Security Specialist, Ahlonko Bruce, as he shares his experience in re-opening Chicago’s beloved United Center. He will be joined by Axis Communications’ Steve Burdet (Solution Management Manager) and Kevin Taylor (Segment Development Manager for Smart Cities) as they uncover unique uses for your existing infrastructure throughout every level of your facility – from your parking lot to fan seating – and every area in between.
Host: Kevin Taylor, Segment Development Manager, Smart Cities, Axis Communications
Panelist: Robert Muehlbauer, Senior Manager, Business Development, Axis Communications
Panelist: Ahlonko Bruce, Security Physical Security Specialist, United Center
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.