FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
REOPENING THE FAN EXPERIENCE: IDENTIFYING ONLINE THREATS THROUGH OSINT TO MITIGATE ACTIONS FROM BAD ACTORS
COPYRIGHT 2021 BY IIFX
ALL RIGHTS RESERVED
This IIFX webinar with Babel Street illuminates the trending behavior and tactics of users across the vast data landscape online. While traditional social media platforms like Twitter, Instagram and Facebook will continue to be popular platforms of interest for sports chatter, this Webinar will also highlight the shift of users, particularly those nefarious in nature, who are moving to uncensored platforms, posting hate speech, planning action, and more. We will take a deep dive into this activity and show examples and use cases focused around the sports and entertainment industry. Babel Street employs a team of experts with backgrounds and real world experience with structured open source and social media discovery and analytics in a variety of public and private sectors.
HOST: Dr. Lou Marciani, Director and Co-Founder of IIFX
PANELISTS:
- Eric Swanfeldt, Director of Commercial Accounts, Babel Street
- Erin Eizenstat, Director of Intelligence, MSA Security
- Justin Kelley, Vice President of International Operations, MSA Security
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.