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FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
FANCENTRIC Live Stream - What is Going on With Fan Behavior?!
COPYRIGHT 2023 BY IIFX
ALL RIGHTS RESERVED
FANCENTRIC Live Stream 1
What is Going on With Fan Behavior?!
Recorded: 11/13/2023
42:31 (minutes:seconds)
Dr. Lou Marciani and Jim Mercurio are the hosts for our FANCENTRIC live stream and podcasts. This inaugural livestream event explores the behavior of fans during sports & entertainment events. Join Dr. Lou and Jim as they query their guest panel about fan behavior. Hear from:
MARIO COUTINHO
Vice President of Stadium Operations and Security
Toronto Blue Jays Baseball Club
DAN DONOVAN
Founder + Managing Partner
Stratoscope
LINDSAY GIETZEN
PA-C, PhD | Program Director, DMSc/DHSc
University of the Pacific, School of Health Sciences
Sacramento | Stockton | San Francisco
DARCY LEUTZINGER
Director of Security, UWM
Owner, Premier Training Services
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.