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FANCENTRIC - The Fan Journey is the Experience!
About Us
The Innovation Institute for Fan Experience (IIFX) was founded in 2020. IIFX’s vision is to be the leading and most trusted global authority on providing exceptional, memory-making fan experiences for the sports and entertainment industry. The Institute focuses on the fan journey and creating the ideal fan experience for its member organizations, one that results in increased revenue, sustainable growth, operational efficiency, a diversified workforce, new and repeat attendance, and maximized health, safety, and security through best practices, innovative technology solutions, and high-quality services. IIFX produces content and events and facilitates dialogue and collaboration around its core areas of expertise.
Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans throughout their journey. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world. We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.
FANCENTRIC - The Fan Journey is the Experience!
FANCENTRIC - EMERGENCY PREPAREDNESS - ARE YOU AND YOUR VENUE READY
COPYRIGHT 2023 BY IIFX
ALL RIGHTS RESERVED
EMERGENCY PREPAREDNESS - ARE YOU AND YOUR VENUE READY
Recorded: 12/06/2023
Fans, Sports & Entertainment leaders, and anyone with an interest in Emergency Preparedness should watch the IIFX Live Stream event recorded on 6 December 2023.
Dr. Lou Marciani, Director & Co-Founder of IIFX, and Jim Mercurio, former Executive VP & General Manager @ Levi's Stadium, hosted our free FANCENTRIC podcast.
This live stream event explores the importance of emergency preparedness in mitigating risk, creating emergency response teams, training your staff, types of emergencies you should prepare for, and the policies, procedures, and plans you should always have ready to go.
Join Dr. Lou and Jim as they query their guest panel about fan behavior. Our panelists include:
DARCY LEUTZINGER, PhD
Director of Security, UWM
President, Premier Training Services
LINDSAY GIETZEN, PhD
PA-C, PhD | Program Director, DMSc/DHSc
University of the Pacific, School of Health Sciences
Sacramento | Stockton | San Francisco
B. TILMAN JOLLY, MD, FACEP
Principal
KBMA Solutions
Chief Medical Officer & Co-Founder
Columbus Street Partners
JOHN PETRONE II, Esq
Senior Managing Director
Petrone Risk
About the Innovation Institute for Fan Experience
Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.