{"version":"1.0.0","segments":[{"speaker":"Johnny Ray Austin","startTime":0.0,"endTime":1.79,"body":"we talk"},{"speaker":"Johnny Ray Austin","startTime":0.0,"endTime":1.79,"body":"a lot about velocity and"},{"speaker":"Johnny Ray Austin","startTime":2.06,"endTime":4.599,"body":"just moving quickly, and"},{"speaker":"Johnny Ray Austin","startTime":2.06,"endTime":4.599,"body":"I think a lot of teams get"},{"speaker":"Johnny Ray Austin","startTime":4.599,"endTime":6.09,"body":"caught up in moving quickly."},{"speaker":"Johnny Ray Austin","startTime":6.46,"endTime":7.97,"body":"That they, you know,"},{"speaker":"Johnny Ray Austin","startTime":6.46,"endTime":7.97,"body":"forget that they need to"},{"speaker":"Johnny Ray Austin","startTime":7.98,"endTime":9.12,"body":"have a direction as well."},{"speaker":"Johnny Ray Austin","startTime":9.129,"endTime":11.259,"body":"That's right, they're on the"},{"speaker":"Johnny Ray Austin","startTime":9.129,"endTime":11.259,"body":"treadmill of doom, essentially."},{"speaker":"Johnny Ray Austin","startTime":11.519,"endTime":11.83,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":11.83,"endTime":15.24,"body":"Moving real fast, looking real"},{"speaker":"Johnny Ray Austin","startTime":11.83,"endTime":15.24,"body":"busy, but ultimately not getting"},{"speaker":"Johnny Ray Austin","startTime":15.25,"endTime":16.259,"body":"to the outcomes they want."},{"speaker":"Johnny Ray Austin","startTime":16.69,"endTime":19.409,"body":"So you can easily burn"},{"speaker":"Johnny Ray Austin","startTime":16.69,"endTime":19.409,"body":"out a team for a year and"},{"speaker":"Johnny Ray Austin","startTime":19.409,"endTime":20.849,"body":"accomplish absolutely nothing."},{"speaker":"Johnny Ray Austin","startTime":20.899,"endTime":24.129,"body":"And then the idea is like, oh,"},{"speaker":"Johnny Ray Austin","startTime":20.899,"endTime":24.129,"body":"you work really hard, but we"},{"speaker":"Johnny Ray Austin","startTime":24.129,"endTime":26.659,"body":"didn't actually achieve what we"},{"speaker":"Johnny Ray Austin","startTime":24.129,"endTime":26.659,"body":"wanted to because, you know, I,"},{"speaker":"Johnny Ray Austin","startTime":26.659,"endTime":29.47,"body":"as a leader, did not give you"},{"speaker":"Johnny Ray Austin","startTime":26.659,"endTime":29.47,"body":"the right context and I give"},{"speaker":"Johnny Ray Austin","startTime":29.47,"endTime":30.779,"body":"you the right prioritization."},{"speaker":"Johnny Ray Austin","startTime":30.83,"endTime":32.009,"body":"I just kept you busy"},{"speaker":"Johnny Ray Austin","startTime":32.294,"endTime":33.225,"body":"for 12 months."},{"speaker":"Johnny Ray Austin","startTime":33.254,"endTime":36.134,"body":"And so, you know, we see"},{"speaker":"Johnny Ray Austin","startTime":33.254,"endTime":36.134,"body":"that all the time, actually."},{"speaker":"Conor Bronsdon","startTime":36.425,"endTime":38.315,"body":"Gardener"},{"speaker":"Conor Bronsdon","startTime":36.425,"endTime":38.315,"body":"just released their market"},{"speaker":"Conor Bronsdon","startTime":38.315,"endTime":40.595,"body":"guide, showing that software"},{"speaker":"Conor Bronsdon","startTime":38.315,"endTime":40.595,"body":"engineering intelligence"},{"speaker":"Conor Bronsdon","startTime":40.595,"endTime":43.775,"body":"platforms, help engineering"},{"speaker":"Conor Bronsdon","startTime":40.595,"endTime":43.775,"body":"leaders significantly improve"},{"speaker":"Conor Bronsdon","startTime":43.805,"endTime":46.625,"body":"both team productivity"},{"speaker":"Conor Bronsdon","startTime":43.805,"endTime":46.625,"body":"and value delivery."},{"speaker":"Conor Bronsdon","startTime":47.405,"endTime":49.385,"body":"Through Gardner's in-depth"},{"speaker":"Conor Bronsdon","startTime":47.405,"endTime":49.385,"body":"analysis on the critical"},{"speaker":"Conor Bronsdon","startTime":49.385,"endTime":51.875,"body":"features of sci platforms"},{"speaker":"Conor Bronsdon","startTime":49.385,"endTime":51.875,"body":"and how they can be used to"},{"speaker":"Conor Bronsdon","startTime":51.875,"endTime":53.345,"body":"drive engineering excellence."},{"speaker":"Conor Bronsdon","startTime":53.625,"endTime":55.935,"body":"Linear B was named as a"},{"speaker":"Conor Bronsdon","startTime":53.625,"endTime":55.935,"body":"representative vendor."},{"speaker":"Conor Bronsdon","startTime":56.355,"endTime":58.859,"body":"And therefore we're giving"},{"speaker":"Conor Bronsdon","startTime":56.355,"endTime":58.859,"body":"away a complimentary copy of"},{"speaker":"Conor Bronsdon","startTime":58.859,"endTime":60.719,"body":"Gartner's sci market guide."},{"speaker":"Conor Bronsdon","startTime":60.917,"endTime":63.197,"body":"Head to the link in the"},{"speaker":"Conor Bronsdon","startTime":60.917,"endTime":63.197,"body":"show notes to download"},{"speaker":"Conor Bronsdon","startTime":63.197,"endTime":66.347,"body":"your complimentary copy and"},{"speaker":"Conor Bronsdon","startTime":63.197,"endTime":66.347,"body":"learn how you can unlock"},{"speaker":"Conor Bronsdon","startTime":66.347,"endTime":68.447,"body":"the transformative potential"},{"speaker":"Conor Bronsdon","startTime":66.347,"endTime":68.447,"body":"of software engineering"},{"speaker":"Conor Bronsdon","startTime":68.447,"endTime":69.647,"body":"intelligence for your team."},{"speaker":"Conor Bronsdon","startTime":70.292,"endTime":74.342,"body":"Hey everyone, we are back at"},{"speaker":"Conor Bronsdon","startTime":70.292,"endTime":74.342,"body":"Dev Interrupted here live at"},{"speaker":"Conor Bronsdon","startTime":74.352,"endTime":76.032,"body":"Leading Engineering West Coast."},{"speaker":"Conor Bronsdon","startTime":76.357,"endTime":78.847,"body":"I'm your host, Connor"},{"speaker":"Conor Bronsdon","startTime":76.357,"endTime":78.847,"body":"Bronston, and today I'm"},{"speaker":"Conor Bronsdon","startTime":78.852,"endTime":80.227,"body":"joined by Johnny Ray Austin."},{"speaker":"Conor Bronsdon","startTime":80.487,"endTime":83.097,"body":"Johnny is Senior Director"},{"speaker":"Conor Bronsdon","startTime":80.487,"endTime":83.097,"body":"of Product Connected Digital"},{"speaker":"Conor Bronsdon","startTime":83.097,"endTime":85.557,"body":"Experience at Best Egg and"},{"speaker":"Conor Bronsdon","startTime":83.097,"endTime":85.557,"body":"former head of technology there."},{"speaker":"Conor Bronsdon","startTime":85.977,"endTime":87.267,"body":"Johnny, great to"},{"speaker":"Conor Bronsdon","startTime":85.977,"endTime":87.267,"body":"have you with us."},{"speaker":"Johnny Ray Austin","startTime":87.587,"endTime":88.277,"body":"Thanks for having me."},{"speaker":"Johnny Ray Austin","startTime":88.282,"endTime":88.877,"body":"I appreciate it."},{"speaker":"Johnny Ray Austin","startTime":89.177,"endTime":89.387,"body":"I"},{"speaker":"Conor Bronsdon","startTime":89.387,"endTime":90.737,"body":"mean, it's,"},{"speaker":"Conor Bronsdon","startTime":89.387,"endTime":90.737,"body":"it's a distinct pleasure to"},{"speaker":"Conor Bronsdon","startTime":90.737,"endTime":93.977,"body":"have you on because honestly you"},{"speaker":"Conor Bronsdon","startTime":90.737,"endTime":93.977,"body":"have the best talk title that"},{"speaker":"Conor Bronsdon","startTime":93.977,"endTime":95.687,"body":"I have heard in a long time."},{"speaker":"Conor Bronsdon","startTime":96.007,"endTime":97.537,"body":"Space Aliens Are Among Us."},{"speaker":"Conor Bronsdon","startTime":98.047,"endTime":100.327,"body":"Your Product Roadmap"},{"speaker":"Conor Bronsdon","startTime":98.047,"endTime":100.327,"body":"is Realistic and Other"},{"speaker":"Conor Bronsdon","startTime":100.327,"endTime":101.347,"body":"Lies you Believe."},{"speaker":"Conor Bronsdon","startTime":101.467,"endTime":101.707,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":101.857,"endTime":104.047,"body":"And you're an experienced"},{"speaker":"Conor Bronsdon","startTime":101.857,"endTime":104.047,"body":"engineering leader."},{"speaker":"Conor Bronsdon","startTime":104.687,"endTime":107.367,"body":"Who's built and led high"},{"speaker":"Conor Bronsdon","startTime":104.687,"endTime":107.367,"body":"performing teams, globally"},{"speaker":"Conor Bronsdon","startTime":107.367,"endTime":108.867,"body":"distributed engineering teams."},{"speaker":"Conor Bronsdon","startTime":109.067,"endTime":110.457,"body":"You understand the"},{"speaker":"Conor Bronsdon","startTime":109.067,"endTime":110.457,"body":"pressures engineering"},{"speaker":"Conor Bronsdon","startTime":110.457,"endTime":112.857,"body":"leaders face, you know,"},{"speaker":"Conor Bronsdon","startTime":110.457,"endTime":112.857,"body":"pressures we're all feeling."},{"speaker":"Conor Bronsdon","startTime":113.727,"endTime":117.087,"body":"Growth, product innovation,"},{"speaker":"Conor Bronsdon","startTime":113.727,"endTime":117.087,"body":"efficiency, what"},{"speaker":"Conor Bronsdon","startTime":117.087,"endTime":118.187,"body":"competitors are doing."},{"speaker":"Conor Bronsdon","startTime":119.057,"endTime":121.177,"body":"I'd just love to know, how"},{"speaker":"Conor Bronsdon","startTime":119.057,"endTime":121.177,"body":"did you come up with that talk"},{"speaker":"Conor Bronsdon","startTime":121.177,"endTime":121.717,"body":"title?"},{"speaker":"Johnny Ray Austin","startTime":127.528,"endTime":128.948,"body":"But"},{"speaker":"Johnny Ray Austin","startTime":127.528,"endTime":128.948,"body":"given what's going on in"},{"speaker":"Johnny Ray Austin","startTime":128.948,"endTime":130.068,"body":"the actual real world."},{"speaker":"Johnny Ray Austin","startTime":130.068,"endTime":133.548,"body":"So the concept probably started"},{"speaker":"Johnny Ray Austin","startTime":130.068,"endTime":133.548,"body":"back when, you know, the New"},{"speaker":"Johnny Ray Austin","startTime":133.548,"endTime":137.618,"body":"York Times released images"},{"speaker":"Johnny Ray Austin","startTime":133.548,"endTime":137.618,"body":"of like UFOs, like real UFOs."},{"speaker":"Johnny Ray Austin","startTime":137.618,"endTime":139.518,"body":"And so I was just"},{"speaker":"Johnny Ray Austin","startTime":137.618,"endTime":139.518,"body":"like, that's not a UFO."},{"speaker":"Johnny Ray Austin","startTime":139.518,"endTime":140.738,"body":"That's a dot on the screen."},{"speaker":"Johnny Ray Austin","startTime":140.738,"endTime":141.428,"body":"That's not real."},{"speaker":"Johnny Ray Austin","startTime":141.428,"endTime":143.338,"body":"And so I was just like,"},{"speaker":"Johnny Ray Austin","startTime":141.428,"endTime":143.338,"body":"ah, all right, whatever."},{"speaker":"Johnny Ray Austin","startTime":143.758,"endTime":147.298,"body":"So that's where it kind of be,"},{"speaker":"Johnny Ray Austin","startTime":143.758,"endTime":147.298,"body":"you know, uh, originated from, I"},{"speaker":"Johnny Ray Austin","startTime":147.298,"endTime":150.328,"body":"am not lost on the fact that we"},{"speaker":"Johnny Ray Austin","startTime":147.298,"endTime":150.328,"body":"just had a congressional hearing"},{"speaker":"Johnny Ray Austin","startTime":150.688,"endTime":153.778,"body":", and this might actually be a"},{"speaker":"Johnny Ray Austin","startTime":150.688,"endTime":153.778,"body":"thing, but, you know, I figure"},{"speaker":"Johnny Ray Austin","startTime":153.778,"endTime":156.568,"body":"if I'm wrong about aliens, then"},{"speaker":"Johnny Ray Austin","startTime":153.778,"endTime":156.568,"body":"we have a lot more to figure out"},{"speaker":"Johnny Ray Austin","startTime":156.568,"endTime":157.708,"body":"than go to market strategies."},{"speaker":"Conor Bronsdon","startTime":157.768,"endTime":157.978,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":157.978,"endTime":158.668,"body":"At least you'll be funny"},{"speaker":"Conor Bronsdon","startTime":158.668,"endTime":158.963,"body":"about it, right?"},{"speaker":"Conor Bronsdon","startTime":159.033,"endTime":160.168,"body":"Like, all right, we're wrong."},{"speaker":"Conor Bronsdon","startTime":160.168,"endTime":161.128,"body":"Like, I mean, honestly, we're."},{"speaker":"Conor Bronsdon","startTime":161.933,"endTime":165.543,"body":"We're here on a convention floor"},{"speaker":"Conor Bronsdon","startTime":161.933,"endTime":165.543,"body":"in a spaceship looking dome."},{"speaker":"Conor Bronsdon","startTime":165.613,"endTime":166.433,"body":"Yeah, yeah."},{"speaker":"Conor Bronsdon","startTime":166.923,"endTime":167.693,"body":"It all fits."},{"speaker":"Johnny Ray Austin","startTime":167.913,"endTime":169.333,"body":"And, you"},{"speaker":"Johnny Ray Austin","startTime":167.913,"endTime":169.333,"body":"know, the rest of it is just"},{"speaker":"Johnny Ray Austin","startTime":169.333,"endTime":171.823,"body":"all about pulling from, you"},{"speaker":"Johnny Ray Austin","startTime":169.333,"endTime":171.823,"body":"know, my day to day experience."},{"speaker":"Johnny Ray Austin","startTime":171.833,"endTime":175.313,"body":"You know, you talked about"},{"speaker":"Johnny Ray Austin","startTime":171.833,"endTime":175.313,"body":"pressures of delivering and, you"},{"speaker":"Johnny Ray Austin","startTime":175.313,"endTime":178.273,"body":"know, sometimes those pressures"},{"speaker":"Johnny Ray Austin","startTime":175.313,"endTime":178.273,"body":"are fine and reasonable."},{"speaker":"Johnny Ray Austin","startTime":178.293,"endTime":181.433,"body":"Sometimes they're completely"},{"speaker":"Johnny Ray Austin","startTime":178.293,"endTime":181.433,"body":"unreasonable and, you know, if"},{"speaker":"Johnny Ray Austin","startTime":181.433,"endTime":184.623,"body":"you can get a few engineering"},{"speaker":"Johnny Ray Austin","startTime":181.433,"endTime":184.623,"body":"leaders into a bar with a few"},{"speaker":"Johnny Ray Austin","startTime":184.623,"endTime":186.813,"body":"drinks or whatever and, you"},{"speaker":"Johnny Ray Austin","startTime":184.623,"endTime":186.813,"body":"know, they'll talk to you about"},{"speaker":"Johnny Ray Austin","startTime":186.813,"endTime":189.083,"body":"the ridiculous things they've"},{"speaker":"Johnny Ray Austin","startTime":186.813,"endTime":189.083,"body":"been asked to do in the past."},{"speaker":"Johnny Ray Austin","startTime":189.824,"endTime":191.534,"body":"it's a big tongue in cheek,"},{"speaker":"Johnny Ray Austin","startTime":189.824,"endTime":191.534,"body":"there's a little bit of"},{"speaker":"Johnny Ray Austin","startTime":191.534,"endTime":193.364,"body":"comedy in there, so I'm"},{"speaker":"Johnny Ray Austin","startTime":191.534,"endTime":193.364,"body":"hoping to kind of lighten"},{"speaker":"Johnny Ray Austin","startTime":193.364,"endTime":194.184,"body":"the mood a little bit."},{"speaker":"Conor Bronsdon","startTime":194.284,"endTime":194.664,"body":"So"},{"speaker":"Conor Bronsdon","startTime":195.154,"endTime":197.144,"body":"what's one of the ridiculous"},{"speaker":"Conor Bronsdon","startTime":195.154,"endTime":197.144,"body":"things you've been asked to do?"},{"speaker":"Johnny Ray Austin","startTime":197.366,"endTime":201.476,"body":"So I guess"},{"speaker":"Johnny Ray Austin","startTime":197.366,"endTime":201.476,"body":"I was asked to launch a 3D"},{"speaker":"Johnny Ray Austin","startTime":201.486,"endTime":206.606,"body":"world for a conference with"},{"speaker":"Johnny Ray Austin","startTime":201.486,"endTime":206.606,"body":"like a month's head of time."},{"speaker":"Conor Bronsdon","startTime":207.206,"endTime":208.936,"body":"What"},{"speaker":"Conor Bronsdon","startTime":207.206,"endTime":208.936,"body":"was the value driver"},{"speaker":"Conor Bronsdon","startTime":208.936,"endTime":209.786,"body":"behind that, let me ask?"},{"speaker":"Conor Bronsdon","startTime":209.806,"endTime":210.706,"body":"Was it just, this will be cool?"},{"speaker":"Johnny Ray Austin","startTime":211.056,"endTime":211.396,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":211.926,"endTime":212.226,"body":"that's it."},{"speaker":"Johnny Ray Austin","startTime":212.226,"endTime":213.316,"body":"It would be really cool."},{"speaker":"Johnny Ray Austin","startTime":213.316,"endTime":214.386,"body":"It'll look great."},{"speaker":"Johnny Ray Austin","startTime":214.496,"endTime":215.746,"body":"You know, we'll"},{"speaker":"Johnny Ray Austin","startTime":214.496,"endTime":215.746,"body":"show up real nice."},{"speaker":"Conor Bronsdon","startTime":215.746,"endTime":217.056,"body":"We'll get"},{"speaker":"Conor Bronsdon","startTime":215.746,"endTime":217.056,"body":"five people to look at it."},{"speaker":"Johnny Ray Austin","startTime":217.226,"endTime":218.846,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":217.226,"endTime":218.846,"body":"people will look at it."},{"speaker":"Johnny Ray Austin","startTime":218.886,"endTime":220.366,"body":"They'll be like, who built this?"},{"speaker":"Johnny Ray Austin","startTime":220.556,"endTime":221.246,"body":"And yeah."},{"speaker":"Johnny Ray Austin","startTime":221.546,"endTime":221.726,"body":"That."},{"speaker":"Johnny Ray Austin","startTime":221.726,"endTime":222.116,"body":"That's it."},{"speaker":"Johnny Ray Austin","startTime":222.296,"endTime":223.766,"body":"What, uh, how'd you handle that?"},{"speaker":"Johnny Ray Austin","startTime":224.396,"endTime":225.896,"body":"Uh, I mean, I had to do it."},{"speaker":"Johnny Ray Austin","startTime":225.956,"endTime":228.776,"body":"I mean, and I'm, I'm saying me,"},{"speaker":"Johnny Ray Austin","startTime":225.956,"endTime":228.776,"body":"but you know, I had a fantastic"},{"speaker":"Johnny Ray Austin","startTime":228.776,"endTime":230.036,"body":"team who was really behind it."},{"speaker":"Johnny Ray Austin","startTime":230.041,"endTime":231.656,"body":"Really great engineers"},{"speaker":"Johnny Ray Austin","startTime":230.041,"endTime":231.656,"body":"who really came"},{"speaker":"Johnny Ray Austin","startTime":231.656,"endTime":232.466,"body":"together under like a."},{"speaker":"Johnny Ray Austin","startTime":233.336,"endTime":235.646,"body":"Tremendous amount of pressure"},{"speaker":"Johnny Ray Austin","startTime":233.336,"endTime":235.646,"body":"to kind of pull that together"},{"speaker":"Johnny Ray Austin","startTime":235.856,"endTime":237.956,"body":"to this day, I don't know"},{"speaker":"Johnny Ray Austin","startTime":235.856,"endTime":237.956,"body":"how we did it honestly."},{"speaker":"Johnny Ray Austin","startTime":238.196,"endTime":241.286,"body":"Um, you know, even then as"},{"speaker":"Johnny Ray Austin","startTime":238.196,"endTime":241.286,"body":"a manager, I had to kind of"},{"speaker":"Johnny Ray Austin","startTime":241.291,"endTime":243.986,"body":"jump in and do most of the"},{"speaker":"Johnny Ray Austin","startTime":241.291,"endTime":243.986,"body":"dev myself on the back end."},{"speaker":"Johnny Ray Austin","startTime":243.986,"endTime":247.406,"body":"And so it was classic all hands"},{"speaker":"Johnny Ray Austin","startTime":243.986,"endTime":247.406,"body":"on deck type of situation."},{"speaker":"Conor Bronsdon","startTime":247.916,"endTime":248.486,"body":"So"},{"speaker":"Conor Bronsdon","startTime":248.696,"endTime":250.466,"body":"what's the advice you have"},{"speaker":"Conor Bronsdon","startTime":248.696,"endTime":250.466,"body":"for engineering leaders who"},{"speaker":"Conor Bronsdon","startTime":250.466,"endTime":253.706,"body":"are struggling with these same"},{"speaker":"Conor Bronsdon","startTime":250.466,"endTime":253.706,"body":"problems as they try to grapple"},{"speaker":"Conor Bronsdon","startTime":253.706,"endTime":254.876,"body":"with product roadmap realism?"},{"speaker":"Johnny Ray Austin","startTime":255.451,"endTime":255.821,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":255.821,"endTime":259.741,"body":"I mean, you know, it's really"},{"speaker":"Johnny Ray Austin","startTime":255.821,"endTime":259.741,"body":"all about aligning to your,"},{"speaker":"Johnny Ray Austin","startTime":259.771,"endTime":261.721,"body":"so this is the conclusion"},{"speaker":"Johnny Ray Austin","startTime":259.771,"endTime":261.721,"body":"I draw on the talk, right?"},{"speaker":"Johnny Ray Austin","startTime":261.721,"endTime":264.691,"body":"It's about aligning to your,"},{"speaker":"Johnny Ray Austin","startTime":261.721,"endTime":264.691,"body":"your, your common delusion."},{"speaker":"Johnny Ray Austin","startTime":265.081,"endTime":268.551,"body":"So even up until last night,"},{"speaker":"Johnny Ray Austin","startTime":265.081,"endTime":268.551,"body":"I was struggling with how"},{"speaker":"Johnny Ray Austin","startTime":268.551,"endTime":269.561,"body":"to close this talk out."},{"speaker":"Johnny Ray Austin","startTime":270.021,"endTime":273.821,"body":"And the reason was because"},{"speaker":"Johnny Ray Austin","startTime":270.021,"endTime":273.821,"body":"I wanted to end on a,"},{"speaker":"Johnny Ray Austin","startTime":273.841,"endTime":276.121,"body":"how do we stop lying to"},{"speaker":"Johnny Ray Austin","startTime":273.841,"endTime":276.121,"body":"ourselves type of note."},{"speaker":"Johnny Ray Austin","startTime":276.481,"endTime":279.721,"body":"Um, but even then I was lying"},{"speaker":"Johnny Ray Austin","startTime":276.481,"endTime":279.721,"body":"to myself because we won't."},{"speaker":"Johnny Ray Austin","startTime":280.601,"endTime":282.531,"body":"This will continue"},{"speaker":"Johnny Ray Austin","startTime":280.601,"endTime":282.531,"body":"in perpetuity."},{"speaker":"Johnny Ray Austin","startTime":282.871,"endTime":286.821,"body":"And so my task then was to"},{"speaker":"Johnny Ray Austin","startTime":282.871,"endTime":286.821,"body":"figure out, well, how do"},{"speaker":"Johnny Ray Austin","startTime":286.821,"endTime":288.071,"body":"I, how do I justify that?"},{"speaker":"Johnny Ray Austin","startTime":288.071,"endTime":290.771,"body":"How do I walk off the stage"},{"speaker":"Johnny Ray Austin","startTime":288.071,"endTime":290.771,"body":"with that, with that message?"},{"speaker":"Johnny Ray Austin","startTime":290.771,"endTime":293.971,"body":"And, you know, if we're going"},{"speaker":"Johnny Ray Austin","startTime":290.771,"endTime":293.971,"body":"to continue to tell these"},{"speaker":"Johnny Ray Austin","startTime":293.971,"endTime":297.261,"body":"stories about what we can do"},{"speaker":"Johnny Ray Austin","startTime":293.971,"endTime":297.261,"body":"or what we should be doing,"},{"speaker":"Johnny Ray Austin","startTime":297.261,"endTime":298.241,"body":"and some of them are valid."},{"speaker":"Johnny Ray Austin","startTime":298.626,"endTime":301.146,"body":"Um, we just need to be aligned"},{"speaker":"Johnny Ray Austin","startTime":298.626,"endTime":301.146,"body":"in that, in that vision,"},{"speaker":"Johnny Ray Austin","startTime":301.146,"endTime":303.426,"body":"and so if you're gonna, you"},{"speaker":"Johnny Ray Austin","startTime":301.146,"endTime":303.426,"body":"know, do the really hard"},{"speaker":"Johnny Ray Austin","startTime":303.426,"endTime":306.306,"body":"stuff and ask reasonable"},{"speaker":"Johnny Ray Austin","startTime":303.426,"endTime":306.306,"body":"things, you know, just have a"},{"speaker":"Johnny Ray Austin","startTime":306.326,"endTime":309.166,"body":"transparent culture about it"},{"speaker":"Johnny Ray Austin","startTime":306.326,"endTime":309.166,"body":"and, you know, let people know"},{"speaker":"Johnny Ray Austin","startTime":309.166,"endTime":310.146,"body":"what they're walking into."},{"speaker":"Johnny Ray Austin","startTime":310.186,"endTime":312.546,"body":"Some people thrive in that"},{"speaker":"Johnny Ray Austin","startTime":310.186,"endTime":312.546,"body":"situation, in that scenario, and"},{"speaker":"Johnny Ray Austin","startTime":312.546,"endTime":314.476,"body":"so just better to know up front."},{"speaker":"Conor Bronsdon","startTime":315.146,"endTime":315.786,"body":"Why is it"},{"speaker":"Conor Bronsdon","startTime":315.786,"endTime":318.816,"body":"that you think we share this"},{"speaker":"Conor Bronsdon","startTime":315.786,"endTime":318.816,"body":"collective delusion about what"},{"speaker":"Conor Bronsdon","startTime":318.816,"endTime":320.726,"body":"our product roadmap is going"},{"speaker":"Conor Bronsdon","startTime":318.816,"endTime":320.726,"body":"to be and how realistic it"},{"speaker":"Conor Bronsdon","startTime":320.726,"endTime":321.026,"body":"is?"},{"speaker":"Johnny Ray Austin","startTime":321.102,"endTime":323.742,"body":"We're humans,"},{"speaker":"Johnny Ray Austin","startTime":321.102,"endTime":323.742,"body":"we follow incentives, we have"},{"speaker":"Johnny Ray Austin","startTime":323.742,"endTime":324.842,"body":"these incentive structures."},{"speaker":"Johnny Ray Austin","startTime":325.337,"endTime":327.867,"body":"Right, you know, we live"},{"speaker":"Johnny Ray Austin","startTime":325.337,"endTime":327.867,"body":"in a capitalist society"},{"speaker":"Johnny Ray Austin","startTime":327.977,"endTime":332.217,"body":"and, you know, ultimately"},{"speaker":"Johnny Ray Austin","startTime":327.977,"endTime":332.217,"body":"it, it all boils down to,"},{"speaker":"Johnny Ray Austin","startTime":332.227,"endTime":335.297,"body":"you know, chasing those"},{"speaker":"Johnny Ray Austin","startTime":332.227,"endTime":335.297,"body":"metrics quarter by quarter."},{"speaker":"Johnny Ray Austin","startTime":335.297,"endTime":337.577,"body":"If you're a publicly traded"},{"speaker":"Johnny Ray Austin","startTime":335.297,"endTime":337.577,"body":"company, if you're a private"},{"speaker":"Johnny Ray Austin","startTime":337.577,"endTime":340.217,"body":"company, VC backed, you"},{"speaker":"Johnny Ray Austin","startTime":337.577,"endTime":340.217,"body":"know, you got a hundred"},{"speaker":"Johnny Ray Austin","startTime":340.217,"endTime":341.937,"body":"X to growth or whatever."},{"speaker":"Johnny Ray Austin","startTime":341.937,"endTime":345.657,"body":"And so we have this incentive"},{"speaker":"Johnny Ray Austin","startTime":341.937,"endTime":345.657,"body":"structure that we all live in."},{"speaker":"Johnny Ray Austin","startTime":345.747,"endTime":349.997,"body":"And so ultimately we're going"},{"speaker":"Johnny Ray Austin","startTime":345.747,"endTime":349.997,"body":"to follow those incentives,"},{"speaker":"Johnny Ray Austin","startTime":349.997,"endTime":352.167,"body":"but not just that, you"},{"speaker":"Johnny Ray Austin","startTime":349.997,"endTime":352.167,"body":"know, they're going to be"},{"speaker":"Johnny Ray Austin","startTime":352.357,"endTime":353.677,"body":"perversion of those incentives."},{"speaker":"Johnny Ray Austin","startTime":353.677,"endTime":353.927,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":353.927,"endTime":353.928,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":353.928,"endTime":354.667,"body":"So now it's."},{"speaker":"Johnny Ray Austin","startTime":355.077,"endTime":357.997,"body":"Not just hit the metrics next"},{"speaker":"Johnny Ray Austin","startTime":355.077,"endTime":357.997,"body":"quarter, it's um, you know,"},{"speaker":"Johnny Ray Austin","startTime":357.997,"endTime":360.937,"body":"what are the easiest metrics we"},{"speaker":"Johnny Ray Austin","startTime":357.997,"endTime":360.937,"body":"can possibly hit for the next"},{"speaker":"Johnny Ray Austin","startTime":360.937,"endTime":362.237,"body":"quarter, that sort of thing."},{"speaker":"Johnny Ray Austin","startTime":362.447,"endTime":365.217,"body":"Or what is the most audacious"},{"speaker":"Johnny Ray Austin","startTime":362.447,"endTime":365.217,"body":"thing we can absolutely"},{"speaker":"Johnny Ray Austin","startTime":365.217,"endTime":369.077,"body":"hit so that, you know, um,"},{"speaker":"Johnny Ray Austin","startTime":365.217,"endTime":369.077,"body":"our investors have a 10x"},{"speaker":"Johnny Ray Austin","startTime":369.087,"endTime":370.787,"body":"return on their investment."},{"speaker":"Johnny Ray Austin","startTime":370.797,"endTime":372.817,"body":"So, I think we kind"},{"speaker":"Johnny Ray Austin","startTime":370.797,"endTime":372.817,"body":"of put ourselves in"},{"speaker":"Johnny Ray Austin","startTime":372.817,"endTime":373.917,"body":"this situation, right?"},{"speaker":"Johnny Ray Austin","startTime":373.917,"endTime":375.917,"body":"You know, we kind of look around"},{"speaker":"Johnny Ray Austin","startTime":373.917,"endTime":375.917,"body":"and say, how did we get here?"},{"speaker":"Johnny Ray Austin","startTime":375.917,"endTime":378.137,"body":"It's like, well, we put"},{"speaker":"Johnny Ray Austin","startTime":375.917,"endTime":378.137,"body":"ourselves here, you know."},{"speaker":"Johnny Ray Austin","startTime":378.167,"endTime":379.777,"body":"And it's only partially"},{"speaker":"Johnny Ray Austin","startTime":378.167,"endTime":379.777,"body":"our fault, you know, it's"},{"speaker":"Johnny Ray Austin","startTime":379.777,"endTime":380.867,"body":"how we evolved, you know."},{"speaker":"Johnny Ray Austin","startTime":381.552,"endTime":383.442,"body":"Evolved this way to"},{"speaker":"Johnny Ray Austin","startTime":381.552,"endTime":383.442,"body":"cooperate with each other"},{"speaker":"Johnny Ray Austin","startTime":383.442,"endTime":384.732,"body":"so we can build societies."},{"speaker":"Johnny Ray Austin","startTime":384.732,"endTime":386.562,"body":"And we did that, but"},{"speaker":"Johnny Ray Austin","startTime":384.732,"endTime":386.562,"body":"we haven't stopped."},{"speaker":"Johnny Ray Austin","startTime":386.562,"endTime":387.942,"body":"And so here we are."},{"speaker":"Conor Bronsdon","startTime":388.332,"endTime":391.272,"body":"I think that"},{"speaker":"Conor Bronsdon","startTime":388.332,"endTime":391.272,"body":"nugget around cooperation is,"},{"speaker":"Conor Bronsdon","startTime":391.272,"endTime":391.932,"body":"is really interesting too."},{"speaker":"Conor Bronsdon","startTime":391.962,"endTime":393.402,"body":"'cause yeah, it's"},{"speaker":"Conor Bronsdon","startTime":391.962,"endTime":393.402,"body":"all about aligning"},{"speaker":"Conor Bronsdon","startTime":393.407,"endTime":394.452,"body":"incentives to your point."},{"speaker":"Conor Bronsdon","startTime":394.452,"endTime":394.632,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":394.632,"endTime":397.302,"body":"And it can sometimes be"},{"speaker":"Conor Bronsdon","startTime":394.632,"endTime":397.302,"body":"challenging to kind of"},{"speaker":"Conor Bronsdon","startTime":397.307,"endTime":398.202,"body":"cut through the noise."},{"speaker":"Conor Bronsdon","startTime":398.292,"endTime":400.512,"body":"We get so much signal today"},{"speaker":"Conor Bronsdon","startTime":398.292,"endTime":400.512,"body":"about Oh this matters."},{"speaker":"Conor Bronsdon","startTime":400.542,"endTime":401.142,"body":"That matters."},{"speaker":"Conor Bronsdon","startTime":401.202,"endTime":401.472,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":401.832,"endTime":405.162,"body":"Let alone just speaking about"},{"speaker":"Conor Bronsdon","startTime":401.832,"endTime":405.162,"body":"like the amount of information"},{"speaker":"Conor Bronsdon","startTime":405.162,"endTime":408.372,"body":"our frankly lowly evolved monkey"},{"speaker":"Conor Bronsdon","startTime":405.162,"endTime":408.372,"body":"brains are trying to handle."},{"speaker":"Conor Bronsdon","startTime":408.372,"endTime":408.432,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":408.762,"endTime":411.307,"body":"How do you cut through that"},{"speaker":"Conor Bronsdon","startTime":408.762,"endTime":411.307,"body":"noise and find, not the"},{"speaker":"Conor Bronsdon","startTime":411.307,"endTime":412.717,"body":"metrics that don't matter,"},{"speaker":"Conor Bronsdon","startTime":411.307,"endTime":412.717,"body":"but the ones that do."},{"speaker":"Johnny Ray Austin","startTime":413.327,"endTime":415.507,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":413.327,"endTime":415.507,"body":"it's reorienting ourselves to"},{"speaker":"Johnny Ray Austin","startTime":415.507,"endTime":416.637,"body":"what we're trying to achieve."},{"speaker":"Johnny Ray Austin","startTime":416.927,"endTime":419.137,"body":"You know, I like to"},{"speaker":"Johnny Ray Austin","startTime":416.927,"endTime":419.137,"body":"talk to my teams about"},{"speaker":"Johnny Ray Austin","startTime":419.137,"endTime":420.387,"body":"being outcome driven."},{"speaker":"Johnny Ray Austin","startTime":420.727,"endTime":423.767,"body":"And I think one of the key"},{"speaker":"Johnny Ray Austin","startTime":420.727,"endTime":423.767,"body":"mistakes we make when we talk"},{"speaker":"Johnny Ray Austin","startTime":423.777,"endTime":427.197,"body":"about metrics is we tend to"},{"speaker":"Johnny Ray Austin","startTime":423.777,"endTime":427.197,"body":"think about the inputs, right?"},{"speaker":"Johnny Ray Austin","startTime":427.197,"endTime":429.707,"body":"You know, how many hits to"},{"speaker":"Johnny Ray Austin","startTime":427.197,"endTime":429.707,"body":"the page do we get, right?"},{"speaker":"Johnny Ray Austin","startTime":429.957,"endTime":434.287,"body":"I mean, those things are useful"},{"speaker":"Johnny Ray Austin","startTime":429.957,"endTime":434.287,"body":"for leading indicators, but You"},{"speaker":"Johnny Ray Austin","startTime":434.287,"endTime":437.057,"body":"know, really thinking about what"},{"speaker":"Johnny Ray Austin","startTime":434.287,"endTime":437.057,"body":"are the outcomes and focusing on"},{"speaker":"Johnny Ray Austin","startTime":437.057,"endTime":438.797,"body":"those all the time relentlessly."},{"speaker":"Johnny Ray Austin","startTime":438.997,"endTime":441.737,"body":"I think what you'll find"},{"speaker":"Johnny Ray Austin","startTime":438.997,"endTime":441.737,"body":"is that the, a lot of the"},{"speaker":"Johnny Ray Austin","startTime":441.747,"endTime":444.747,"body":"metrics and the inputs we"},{"speaker":"Johnny Ray Austin","startTime":441.747,"endTime":444.747,"body":"use to sort of try to get to"},{"speaker":"Johnny Ray Austin","startTime":444.747,"endTime":446.457,"body":"those are changing, right?"},{"speaker":"Johnny Ray Austin","startTime":446.457,"endTime":448.387,"body":"Because the environment"},{"speaker":"Johnny Ray Austin","startTime":446.457,"endTime":448.387,"body":"is changing all the time."},{"speaker":"Johnny Ray Austin","startTime":448.387,"endTime":451.437,"body":"And so being focused on the"},{"speaker":"Johnny Ray Austin","startTime":448.387,"endTime":451.437,"body":"outcomes and not what the"},{"speaker":"Johnny Ray Austin","startTime":451.437,"endTime":454.217,"body":"inputs are, are going to be"},{"speaker":"Johnny Ray Austin","startTime":451.437,"endTime":454.217,"body":"like the most important North"},{"speaker":"Johnny Ray Austin","startTime":454.227,"endTime":455.957,"body":"Stars for your, for your teams."},{"speaker":"Conor Bronsdon","startTime":456.174,"endTime":457.314,"body":"Do you"},{"speaker":"Conor Bronsdon","startTime":456.174,"endTime":457.314,"body":"also think about it as"},{"speaker":"Conor Bronsdon","startTime":457.314,"endTime":460.404,"body":"looking at the inputs as"},{"speaker":"Conor Bronsdon","startTime":457.314,"endTime":460.404,"body":"connected to those outputs?"},{"speaker":"Conor Bronsdon","startTime":460.404,"endTime":461.664,"body":"Or do you mostly say,"},{"speaker":"Conor Bronsdon","startTime":460.404,"endTime":461.664,"body":"Hey, let's focus on the"},{"speaker":"Conor Bronsdon","startTime":461.664,"endTime":462.624,"body":"output and work backwards?"},{"speaker":"Conor Bronsdon","startTime":462.624,"endTime":462.984,"body":"How do you think"},{"speaker":"Conor Bronsdon","startTime":462.984,"endTime":463.254,"body":"about it?"},{"speaker":"Johnny Ray Austin","startTime":463.464,"endTime":465.114,"body":"I think"},{"speaker":"Johnny Ray Austin","startTime":463.464,"endTime":465.114,"body":"it's helpful to start"},{"speaker":"Johnny Ray Austin","startTime":465.114,"endTime":467.124,"body":"with the outputs and work"},{"speaker":"Johnny Ray Austin","startTime":465.114,"endTime":467.124,"body":"backwards because if you"},{"speaker":"Johnny Ray Austin","startTime":467.124,"endTime":469.584,"body":"start with inputs, you, you"},{"speaker":"Johnny Ray Austin","startTime":467.124,"endTime":469.584,"body":"make a lot of assumptions."},{"speaker":"Johnny Ray Austin","startTime":469.614,"endTime":469.824,"body":"Mm-Hmm."},{"speaker":"Johnny Ray Austin","startTime":470.004,"endTime":470.394,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":470.394,"endTime":470.604,"body":"True."},{"speaker":"Johnny Ray Austin","startTime":470.664,"endTime":472.704,"body":"And when you'll make a"},{"speaker":"Johnny Ray Austin","startTime":470.664,"endTime":472.704,"body":"lot of ass, and, you know,"},{"speaker":"Johnny Ray Austin","startTime":472.734,"endTime":474.984,"body":"they, they may be true,"},{"speaker":"Johnny Ray Austin","startTime":472.734,"endTime":474.984,"body":"but they may not be true."},{"speaker":"Johnny Ray Austin","startTime":475.014,"endTime":475.374,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":475.434,"endTime":477.414,"body":"But if you start from the"},{"speaker":"Johnny Ray Austin","startTime":475.434,"endTime":477.414,"body":"outcomes and work your way"},{"speaker":"Johnny Ray Austin","startTime":477.414,"endTime":480.384,"body":"backwards, um, it's hard to"},{"speaker":"Johnny Ray Austin","startTime":477.414,"endTime":480.384,"body":"kind of go wrong that way."},{"speaker":"Johnny Ray Austin","startTime":480.714,"endTime":480.864,"body":"Um,"},{"speaker":"Conor Bronsdon","startTime":480.894,"endTime":482.334,"body":"Let's go run"},{"speaker":"Conor Bronsdon","startTime":480.894,"endTime":482.334,"body":"this experiment, see what"},{"speaker":"Conor Bronsdon","startTime":482.334,"endTime":483.354,"body":"it does, and I can go Okay."},{"speaker":"Conor Bronsdon","startTime":483.354,"endTime":483.624,"body":"Like."},{"speaker":"Conor Bronsdon","startTime":484.189,"endTime":485.239,"body":"Why did that happen?"},{"speaker":"Conor Bronsdon","startTime":485.249,"endTime":485.639,"body":"Let's understand."},{"speaker":"Conor Bronsdon","startTime":489.334,"endTime":492.484,"body":"Again, because we're evolved"},{"speaker":"Conor Bronsdon","startTime":489.334,"endTime":492.484,"body":"brains, um, we have a"},{"speaker":"Conor Bronsdon","startTime":492.484,"endTime":495.424,"body":"trouble, uh, deciphering,"},{"speaker":"Conor Bronsdon","startTime":492.484,"endTime":495.424,"body":"you know, causation"},{"speaker":"Conor Bronsdon","startTime":495.424,"endTime":496.544,"body":"from correlation, right?"},{"speaker":"Conor Bronsdon","startTime":496.784,"endTime":498.934,"body":"You get inputs, you start"},{"speaker":"Conor Bronsdon","startTime":496.784,"endTime":498.934,"body":"there, and it's like, oh, this"},{"speaker":"Conor Bronsdon","startTime":498.934,"endTime":500.364,"body":"is correlated to this thing."},{"speaker":"Conor Bronsdon","startTime":500.374,"endTime":502.374,"body":"It's like, yeah, but it"},{"speaker":"Conor Bronsdon","startTime":500.374,"endTime":502.374,"body":"didn't actually cause it."},{"speaker":"Conor Bronsdon","startTime":502.674,"endTime":504.214,"body":"There's something"},{"speaker":"Conor Bronsdon","startTime":502.674,"endTime":504.214,"body":"else going on there."},{"speaker":"Conor Bronsdon","startTime":504.214,"endTime":505.344,"body":"We don't know what it is."},{"speaker":"Johnny Ray Austin","startTime":505.344,"endTime":506.914,"body":"And so"},{"speaker":"Johnny Ray Austin","startTime":505.344,"endTime":506.914,"body":"now we're busy moving that"},{"speaker":"Johnny Ray Austin","startTime":506.914,"endTime":510.304,"body":"front end metric, but not"},{"speaker":"Johnny Ray Austin","startTime":506.914,"endTime":510.304,"body":"really, you know, uh, moving"},{"speaker":"Johnny Ray Austin","startTime":510.304,"endTime":513.024,"body":"the needle on that outcome"},{"speaker":"Johnny Ray Austin","startTime":510.304,"endTime":513.024,"body":"in the way, in the degree of,"},{"speaker":"Johnny Ray Austin","startTime":513.104,"endTime":514.294,"body":"uh, control we would like."},{"speaker":"Johnny Ray Austin","startTime":514.504,"endTime":517.144,"body":"Because we're unaware of"},{"speaker":"Johnny Ray Austin","startTime":514.504,"endTime":517.144,"body":"what's going on in the middle."},{"speaker":"Johnny Ray Austin","startTime":517.364,"endTime":519.494,"body":"So starting from the outcome"},{"speaker":"Johnny Ray Austin","startTime":517.364,"endTime":519.494,"body":"and working your way backwards"},{"speaker":"Johnny Ray Austin","startTime":519.494,"endTime":520.774,"body":"is always a better idea."},{"speaker":"Conor Bronsdon","startTime":521.074,"endTime":523.014,"body":"What are"},{"speaker":"Conor Bronsdon","startTime":521.074,"endTime":523.014,"body":"those outcome metrics that you"},{"speaker":"Conor Bronsdon","startTime":523.024,"endTime":525.134,"body":"think product and engineering"},{"speaker":"Conor Bronsdon","startTime":523.024,"endTime":525.134,"body":"teams should be focused on?"},{"speaker":"Johnny Ray Austin","startTime":525.684,"endTime":526.964,"body":"It kind"},{"speaker":"Johnny Ray Austin","startTime":525.684,"endTime":526.964,"body":"of depends on the stage"},{"speaker":"Johnny Ray Austin","startTime":526.964,"endTime":529.274,"body":"of the company you're in,"},{"speaker":"Johnny Ray Austin","startTime":526.964,"endTime":529.274,"body":"and, you know, what your"},{"speaker":"Johnny Ray Austin","startTime":529.284,"endTime":532.474,"body":"business is looking towards"},{"speaker":"Johnny Ray Austin","startTime":529.284,"endTime":532.474,"body":"and looking to achieve."},{"speaker":"Johnny Ray Austin","startTime":532.834,"endTime":535.424,"body":"But, I mean, you know, thinking"},{"speaker":"Johnny Ray Austin","startTime":532.834,"endTime":535.424,"body":"about, you know, the average"},{"speaker":"Johnny Ray Austin","startTime":535.424,"endTime":537.764,"body":"business, if you're talking"},{"speaker":"Johnny Ray Austin","startTime":535.424,"endTime":537.764,"body":"about, you know, profits."},{"speaker":"Johnny Ray Austin","startTime":538.139,"endTime":540.089,"body":"That's a big one we haven't"},{"speaker":"Johnny Ray Austin","startTime":538.139,"endTime":540.089,"body":"been talking about over the"},{"speaker":"Johnny Ray Austin","startTime":540.089,"endTime":541.999,"body":"past 15 years, but we are now."},{"speaker":"Johnny Ray Austin","startTime":542.379,"endTime":544.959,"body":"Um, you know, what does"},{"speaker":"Johnny Ray Austin","startTime":542.379,"endTime":544.959,"body":"it take to drive an actual"},{"speaker":"Johnny Ray Austin","startTime":544.959,"endTime":545.989,"body":"profitable business?"},{"speaker":"Johnny Ray Austin","startTime":545.989,"endTime":547.659,"body":"And kind of work your"},{"speaker":"Johnny Ray Austin","startTime":545.989,"endTime":547.659,"body":"way backwards from there."},{"speaker":"Johnny Ray Austin","startTime":547.659,"endTime":549.389,"body":"And, you know, you're"},{"speaker":"Johnny Ray Austin","startTime":547.659,"endTime":549.389,"body":"probably dealing with, well,"},{"speaker":"Johnny Ray Austin","startTime":549.689,"endTime":551.689,"body":"what are your customers"},{"speaker":"Johnny Ray Austin","startTime":549.689,"endTime":551.689,"body":"going to actually pay for?"},{"speaker":"Johnny Ray Austin","startTime":551.779,"endTime":553.239,"body":"How much are they"},{"speaker":"Johnny Ray Austin","startTime":551.779,"endTime":553.239,"body":"going to pay for it?"},{"speaker":"Johnny Ray Austin","startTime":553.719,"endTime":555.499,"body":"Why would they actually"},{"speaker":"Johnny Ray Austin","startTime":553.719,"endTime":555.499,"body":"do that, right?"},{"speaker":"Johnny Ray Austin","startTime":555.499,"endTime":557.289,"body":"Are you delivering"},{"speaker":"Johnny Ray Austin","startTime":555.499,"endTime":557.289,"body":"value to them?"},{"speaker":"Johnny Ray Austin","startTime":557.559,"endTime":560.159,"body":"You know, none of these"},{"speaker":"Johnny Ray Austin","startTime":557.559,"endTime":560.159,"body":"things are things that have"},{"speaker":"Johnny Ray Austin","startTime":560.159,"endTime":563.159,"body":"to do with, you know, the"},{"speaker":"Johnny Ray Austin","startTime":560.159,"endTime":563.159,"body":"funnel and things like that."},{"speaker":"Johnny Ray Austin","startTime":563.429,"endTime":564.639,"body":"Again, those are inputs."},{"speaker":"Johnny Ray Austin","startTime":564.994,"endTime":568.384,"body":"Um, and you should track those,"},{"speaker":"Johnny Ray Austin","startTime":564.994,"endTime":568.384,"body":"um, but ultimately I think"},{"speaker":"Johnny Ray Austin","startTime":568.394,"endTime":570.864,"body":"you want to like keep those"},{"speaker":"Johnny Ray Austin","startTime":568.394,"endTime":570.864,"body":"outcomes in front of mind."},{"speaker":"Conor Bronsdon","startTime":571.234,"endTime":571.484,"body":"So"},{"speaker":"Conor Bronsdon","startTime":571.484,"endTime":573.784,"body":"how do you build that"},{"speaker":"Conor Bronsdon","startTime":571.484,"endTime":573.784,"body":"focus on your team so that"},{"speaker":"Conor Bronsdon","startTime":573.794,"endTime":576.614,"body":"they're actually thinking"},{"speaker":"Conor Bronsdon","startTime":573.794,"endTime":576.614,"body":"about the right keys?"},{"speaker":"Johnny Ray Austin","startTime":577.244,"endTime":578.874,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":577.244,"endTime":578.874,"body":"focus is super important."},{"speaker":"Johnny Ray Austin","startTime":578.884,"endTime":582.304,"body":"Um, I think one of the things,"},{"speaker":"Johnny Ray Austin","startTime":578.884,"endTime":582.304,"body":"particularly as senior leaders,"},{"speaker":"Johnny Ray Austin","startTime":582.304,"endTime":585.374,"body":"we need to do is kind of"},{"speaker":"Johnny Ray Austin","startTime":582.304,"endTime":585.374,"body":"recognize that, um, our day"},{"speaker":"Johnny Ray Austin","startTime":585.374,"endTime":588.664,"body":"to day thoughts are not the"},{"speaker":"Johnny Ray Austin","startTime":585.374,"endTime":588.664,"body":"same as our ICs and frontline"},{"speaker":"Johnny Ray Austin","startTime":588.664,"endTime":589.964,"body":"managers day to day thoughts."},{"speaker":"Johnny Ray Austin","startTime":590.384,"endTime":593.004,"body":"And so We have a lot of"},{"speaker":"Johnny Ray Austin","startTime":590.384,"endTime":593.004,"body":"things to kind of keep"},{"speaker":"Johnny Ray Austin","startTime":593.004,"endTime":594.994,"body":"in our head because we're"},{"speaker":"Johnny Ray Austin","startTime":593.004,"endTime":594.994,"body":"always thinking about, you"},{"speaker":"Johnny Ray Austin","startTime":594.994,"endTime":596.434,"body":"know, the far off future."},{"speaker":"Johnny Ray Austin","startTime":596.744,"endTime":600.314,"body":"Um, but on any given day,"},{"speaker":"Johnny Ray Austin","startTime":596.744,"endTime":600.314,"body":"for your ICs and line"},{"speaker":"Johnny Ray Austin","startTime":600.324,"endTime":603.324,"body":"managers, there's probably"},{"speaker":"Johnny Ray Austin","startTime":600.324,"endTime":603.324,"body":"two things worth thinking"},{"speaker":"Johnny Ray Austin","startTime":603.324,"endTime":605.644,"body":"about and probably one"},{"speaker":"Johnny Ray Austin","startTime":603.324,"endTime":605.644,"body":"thing worth acting on."},{"speaker":"Johnny Ray Austin","startTime":606.064,"endTime":608.484,"body":"And so the way I tend to talk"},{"speaker":"Johnny Ray Austin","startTime":606.064,"endTime":608.484,"body":"about it with my teams is, all"},{"speaker":"Johnny Ray Austin","startTime":608.484,"endTime":612.284,"body":"right, this is a very simple"},{"speaker":"Johnny Ray Austin","startTime":608.484,"endTime":612.284,"body":"device, but I find it helpful."},{"speaker":"Johnny Ray Austin","startTime":612.284,"endTime":613.614,"body":"It's like, all right,"},{"speaker":"Johnny Ray Austin","startTime":612.284,"endTime":613.614,"body":"your number one"},{"speaker":"Johnny Ray Austin","startTime":614.554,"endTime":615.794,"body":"priority is thing one."},{"speaker":"Johnny Ray Austin","startTime":616.374,"endTime":618.784,"body":"Your number two"},{"speaker":"Johnny Ray Austin","startTime":616.374,"endTime":618.784,"body":"priority is thing one."},{"speaker":"Johnny Ray Austin","startTime":619.014,"endTime":620.974,"body":"Your number three"},{"speaker":"Johnny Ray Austin","startTime":619.014,"endTime":620.974,"body":"priority is thing two."},{"speaker":"Johnny Ray Austin","startTime":620.984,"endTime":622.834,"body":"Everything else is on a backlog."},{"speaker":"Johnny Ray Austin","startTime":622.834,"endTime":624.944,"body":"Now this is obviously"},{"speaker":"Johnny Ray Austin","startTime":622.834,"endTime":624.944,"body":"ridiculous, right?"},{"speaker":"Johnny Ray Austin","startTime":625.004,"endTime":625.899,"body":"Um, and, you know."},{"speaker":"Conor Bronsdon","startTime":625.899,"endTime":626.724,"body":"It's"},{"speaker":"Conor Bronsdon","startTime":625.899,"endTime":626.724,"body":"a mental framing."},{"speaker":"Johnny Ray Austin","startTime":626.834,"endTime":629.524,"body":"It's a"},{"speaker":"Johnny Ray Austin","startTime":626.834,"endTime":629.524,"body":"mental framing that if you"},{"speaker":"Johnny Ray Austin","startTime":630.164,"endTime":632.854,"body":"challenge your people to"},{"speaker":"Johnny Ray Austin","startTime":630.164,"endTime":632.854,"body":"think about this every single"},{"speaker":"Johnny Ray Austin","startTime":632.864,"endTime":636.124,"body":"day, it really gives them a"},{"speaker":"Johnny Ray Austin","startTime":632.864,"endTime":636.124,"body":"sense of clarity that they"},{"speaker":"Johnny Ray Austin","startTime":636.124,"endTime":637.434,"body":"wouldn't otherwise have, right?"},{"speaker":"Johnny Ray Austin","startTime":637.434,"endTime":638.454,"body":"It gives them permission."},{"speaker":"Johnny Ray Austin","startTime":638.949,"endTime":641.289,"body":"to not think about other"},{"speaker":"Johnny Ray Austin","startTime":638.949,"endTime":641.289,"body":"things that are just not"},{"speaker":"Johnny Ray Austin","startTime":641.289,"endTime":643.799,"body":"relevant or not the focus"},{"speaker":"Johnny Ray Austin","startTime":641.289,"endTime":643.799,"body":"of the business today."},{"speaker":"Johnny Ray Austin","startTime":644.499,"endTime":647.889,"body":"And once you have those people"},{"speaker":"Johnny Ray Austin","startTime":644.499,"endTime":647.889,"body":"focused, and then obviously"},{"speaker":"Johnny Ray Austin","startTime":648.079,"endTime":650.219,"body":"this assumes you're prioritizing"},{"speaker":"Johnny Ray Austin","startTime":648.079,"endTime":650.219,"body":"the right things and the"},{"speaker":"Johnny Ray Austin","startTime":650.219,"endTime":653.149,"body":"right things are in the right"},{"speaker":"Johnny Ray Austin","startTime":650.219,"endTime":653.149,"body":"order, you'd be surprised"},{"speaker":"Johnny Ray Austin","startTime":653.149,"endTime":654.139,"body":"how fast people can move."},{"speaker":"Conor Bronsdon","startTime":666.629,"endTime":668.429,"body":"To, you know,"},{"speaker":"Conor Bronsdon","startTime":666.629,"endTime":668.429,"body":"other folks in the organization."},{"speaker":"Conor Bronsdon","startTime":668.429,"endTime":671.009,"body":"And I see that same thread in"},{"speaker":"Conor Bronsdon","startTime":668.429,"endTime":671.009,"body":"what you're saying of like, yep."},{"speaker":"Conor Bronsdon","startTime":671.219,"endTime":673.829,"body":"How do we help our teams have"},{"speaker":"Conor Bronsdon","startTime":671.219,"endTime":673.829,"body":"the context they need to be"},{"speaker":"Conor Bronsdon","startTime":673.829,"endTime":676.139,"body":"focused on the right priorities"},{"speaker":"Conor Bronsdon","startTime":673.829,"endTime":676.139,"body":"because yeah, there's so"},{"speaker":"Conor Bronsdon","startTime":676.139,"endTime":677.099,"body":"much change that happens."},{"speaker":"Conor Bronsdon","startTime":677.099,"endTime":679.349,"body":"Maybe it's can be"},{"speaker":"Conor Bronsdon","startTime":677.099,"endTime":679.349,"body":"aliens are truly here."},{"speaker":"Conor Bronsdon","startTime":679.439,"endTime":679.619,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":679.679,"endTime":680.519,"body":"Uh, who knows."},{"speaker":"Conor Bronsdon","startTime":680.579,"endTime":680.729,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":680.789,"endTime":684.059,"body":"And we need to make sure"},{"speaker":"Conor Bronsdon","startTime":680.789,"endTime":684.059,"body":"they're prepared for shifts"},{"speaker":"Conor Bronsdon","startTime":684.089,"endTime":686.579,"body":"by giving them context,"},{"speaker":"Conor Bronsdon","startTime":684.089,"endTime":686.579,"body":"helping them understand"},{"speaker":"Conor Bronsdon","startTime":686.579,"endTime":687.389,"body":"that shifts will happen."},{"speaker":"Conor Bronsdon","startTime":687.389,"endTime":687.479,"body":"Mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":687.869,"endTime":689.099,"body":". And then make the"},{"speaker":"Conor Bronsdon","startTime":687.869,"endTime":689.099,"body":"right decisions."},{"speaker":"Conor Bronsdon","startTime":689.129,"endTime":689.309,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":689.519,"endTime":690.089,"body":"Exactly."},{"speaker":"Conor Bronsdon","startTime":690.324,"endTime":690.594,"body":"Okay."},{"speaker":"Conor Bronsdon","startTime":690.594,"endTime":693.264,"body":"Like we're, we're moving"},{"speaker":"Conor Bronsdon","startTime":690.594,"endTime":693.264,"body":"faster, we're focusing"},{"speaker":"Conor Bronsdon","startTime":693.269,"endTime":694.494,"body":"on output metrics."},{"speaker":"Conor Bronsdon","startTime":695.014,"endTime":696.234,"body":"How do we know if the"},{"speaker":"Conor Bronsdon","startTime":695.014,"endTime":696.234,"body":"outputs are right?"},{"speaker":"Conor Bronsdon","startTime":696.254,"endTime":699.294,"body":"How do we know if we're moving"},{"speaker":"Conor Bronsdon","startTime":696.254,"endTime":699.294,"body":"fast in the right direction?"},{"speaker":"Johnny Ray Austin","startTime":699.834,"endTime":702.204,"body":"Yeah, um,"},{"speaker":"Johnny Ray Austin","startTime":699.834,"endTime":702.204,"body":"that's a really good question."},{"speaker":"Johnny Ray Austin","startTime":702.214,"endTime":705.324,"body":"You know, um, and I'm glad"},{"speaker":"Johnny Ray Austin","startTime":702.214,"endTime":705.324,"body":"you mentioned, um, direction."},{"speaker":"Johnny Ray Austin","startTime":705.344,"endTime":707.844,"body":"Because, you know, we talk"},{"speaker":"Johnny Ray Austin","startTime":705.344,"endTime":707.844,"body":"a lot about velocity and"},{"speaker":"Johnny Ray Austin","startTime":708.114,"endTime":710.654,"body":"just moving quickly, and"},{"speaker":"Johnny Ray Austin","startTime":708.114,"endTime":710.654,"body":"I think a lot of teams get"},{"speaker":"Johnny Ray Austin","startTime":710.654,"endTime":712.144,"body":"caught up in moving quickly."},{"speaker":"Johnny Ray Austin","startTime":712.514,"endTime":714.024,"body":"That they, you know,"},{"speaker":"Johnny Ray Austin","startTime":712.514,"endTime":714.024,"body":"forget that they need to"},{"speaker":"Johnny Ray Austin","startTime":714.034,"endTime":715.174,"body":"have a direction as well."},{"speaker":"Johnny Ray Austin","startTime":715.184,"endTime":717.314,"body":"That's right, they're on the"},{"speaker":"Johnny Ray Austin","startTime":715.184,"endTime":717.314,"body":"treadmill of doom, essentially."},{"speaker":"Johnny Ray Austin","startTime":717.574,"endTime":717.884,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":717.884,"endTime":721.294,"body":"Moving real fast, looking real"},{"speaker":"Johnny Ray Austin","startTime":717.884,"endTime":721.294,"body":"busy, but ultimately not getting"},{"speaker":"Johnny Ray Austin","startTime":721.304,"endTime":722.314,"body":"to the outcomes they want."},{"speaker":"Johnny Ray Austin","startTime":722.744,"endTime":724.514,"body":"So that's why it's important"},{"speaker":"Johnny Ray Austin","startTime":722.744,"endTime":724.514,"body":"to keep those outcomes front"},{"speaker":"Johnny Ray Austin","startTime":724.514,"endTime":726.744,"body":"of mind, because you know if"},{"speaker":"Johnny Ray Austin","startTime":724.514,"endTime":726.744,"body":"you're getting close or not,"},{"speaker":"Johnny Ray Austin","startTime":726.754,"endTime":728.864,"body":"because you can kind of measure"},{"speaker":"Johnny Ray Austin","startTime":726.754,"endTime":728.864,"body":"your progress towards them."},{"speaker":"Johnny Ray Austin","startTime":729.184,"endTime":731.904,"body":"So you can easily burn"},{"speaker":"Johnny Ray Austin","startTime":729.184,"endTime":731.904,"body":"out a team for a year and"},{"speaker":"Johnny Ray Austin","startTime":731.904,"endTime":733.344,"body":"accomplish absolutely nothing."},{"speaker":"Johnny Ray Austin","startTime":733.394,"endTime":736.624,"body":"And then the idea is like, oh,"},{"speaker":"Johnny Ray Austin","startTime":733.394,"endTime":736.624,"body":"you work really hard, but we"},{"speaker":"Johnny Ray Austin","startTime":736.624,"endTime":739.154,"body":"didn't actually achieve what we"},{"speaker":"Johnny Ray Austin","startTime":736.624,"endTime":739.154,"body":"wanted to because, you know, I,"},{"speaker":"Johnny Ray Austin","startTime":739.154,"endTime":741.964,"body":"as a leader, did not give you"},{"speaker":"Johnny Ray Austin","startTime":739.154,"endTime":741.964,"body":"the right context and I give"},{"speaker":"Johnny Ray Austin","startTime":741.964,"endTime":743.274,"body":"you the right prioritization."},{"speaker":"Johnny Ray Austin","startTime":743.324,"endTime":744.504,"body":"I just kept you busy"},{"speaker":"Johnny Ray Austin","startTime":744.789,"endTime":745.719,"body":"for 12 months."},{"speaker":"Johnny Ray Austin","startTime":745.749,"endTime":748.629,"body":"And so, you know, we see"},{"speaker":"Johnny Ray Austin","startTime":745.749,"endTime":748.629,"body":"that all the time, actually."},{"speaker":"Conor Bronsdon","startTime":748.919,"endTime":750.329,"body":"Is that"},{"speaker":"Conor Bronsdon","startTime":748.919,"endTime":750.329,"body":"something you've personally"},{"speaker":"Conor Bronsdon","startTime":750.329,"endTime":750.969,"body":"experienced, kind of"},{"speaker":"Conor Bronsdon","startTime":750.969,"endTime":751.569,"body":"learned from?"},{"speaker":"Johnny Ray Austin","startTime":752.049,"endTime":753.869,"body":"Oh yeah, I"},{"speaker":"Johnny Ray Austin","startTime":752.049,"endTime":753.869,"body":"mean, I've experienced it, you"},{"speaker":"Johnny Ray Austin","startTime":753.869,"endTime":755.589,"body":"know, as an IC in my career."},{"speaker":"Johnny Ray Austin","startTime":755.629,"endTime":758.499,"body":"I probably made some hard"},{"speaker":"Johnny Ray Austin","startTime":755.629,"endTime":758.499,"body":"decisions that, you know,"},{"speaker":"Johnny Ray Austin","startTime":758.499,"endTime":760.629,"body":"weren't the right decisions,"},{"speaker":"Johnny Ray Austin","startTime":758.499,"endTime":760.629,"body":"particularly early in my,"},{"speaker":"Johnny Ray Austin","startTime":760.629,"endTime":761.889,"body":"um, leadership career."},{"speaker":"Johnny Ray Austin","startTime":761.899,"endTime":764.879,"body":"You know, just kind of, Making"},{"speaker":"Johnny Ray Austin","startTime":761.899,"endTime":764.879,"body":"sure teams were really busy, but"},{"speaker":"Johnny Ray Austin","startTime":764.889,"endTime":767.999,"body":"me, myself, not being able to"},{"speaker":"Johnny Ray Austin","startTime":764.889,"endTime":767.999,"body":"kind of focus them on the right"},{"speaker":"Johnny Ray Austin","startTime":767.999,"endTime":770.979,"body":"things, either because I didn't"},{"speaker":"Johnny Ray Austin","startTime":767.999,"endTime":770.979,"body":"know what the prioritized things"},{"speaker":"Johnny Ray Austin","startTime":770.979,"endTime":773.899,"body":"were, or I didn't communicate"},{"speaker":"Johnny Ray Austin","startTime":770.979,"endTime":773.899,"body":"it well enough, right?"},{"speaker":"Johnny Ray Austin","startTime":773.949,"endTime":776.589,"body":"I mean, all of these things"},{"speaker":"Johnny Ray Austin","startTime":773.949,"endTime":776.589,"body":"are factors, but, you know,"},{"speaker":"Johnny Ray Austin","startTime":776.589,"endTime":778.839,"body":"these are all lessons I, you"},{"speaker":"Johnny Ray Austin","startTime":776.589,"endTime":778.839,"body":"know, draw from every day."},{"speaker":"Conor Bronsdon","startTime":779.369,"endTime":781.239,"body":"Yeah,"},{"speaker":"Conor Bronsdon","startTime":779.369,"endTime":781.239,"body":"that constant learning"},{"speaker":"Conor Bronsdon","startTime":781.239,"endTime":782.379,"body":"and growth is so crucial."},{"speaker":"Conor Bronsdon","startTime":782.519,"endTime":782.799,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":783.069,"endTime":786.299,"body":"I'm curious, how do"},{"speaker":"Conor Bronsdon","startTime":783.069,"endTime":786.299,"body":"you think you should"},{"speaker":"Conor Bronsdon","startTime":786.299,"endTime":788.249,"body":"communicate this priority"},{"speaker":"Conor Bronsdon","startTime":786.299,"endTime":788.249,"body":"and context to your teams?"},{"speaker":"Conor Bronsdon","startTime":788.259,"endTime":790.069,"body":"What's the effective way"},{"speaker":"Conor Bronsdon","startTime":788.259,"endTime":790.069,"body":"that you've found to do it?"},{"speaker":"Johnny Ray Austin","startTime":790.699,"endTime":791.819,"body":"You know,"},{"speaker":"Johnny Ray Austin","startTime":790.699,"endTime":791.819,"body":"it depends on the culture of"},{"speaker":"Johnny Ray Austin","startTime":791.829,"endTime":795.539,"body":"the team, but I mean, written"},{"speaker":"Johnny Ray Austin","startTime":791.829,"endTime":795.539,"body":"communication is really great."},{"speaker":"Johnny Ray Austin","startTime":795.829,"endTime":797.249,"body":"I mean, meetings are good."},{"speaker":"Johnny Ray Austin","startTime":797.589,"endTime":799.429,"body":"You want to make sure you"},{"speaker":"Johnny Ray Austin","startTime":797.589,"endTime":799.429,"body":"gather teams, especially for"},{"speaker":"Johnny Ray Austin","startTime":799.429,"endTime":800.669,"body":"really important information."},{"speaker":"Johnny Ray Austin","startTime":801.034,"endTime":804.054,"body":"But what I found out,"},{"speaker":"Johnny Ray Austin","startTime":801.034,"endTime":804.054,"body":"particularly teams of engineers,"},{"speaker":"Johnny Ray Austin","startTime":804.054,"endTime":806.854,"body":"is that people really need to"},{"speaker":"Johnny Ray Austin","startTime":804.054,"endTime":806.854,"body":"kind of sit with information,"},{"speaker":"Johnny Ray Austin","startTime":807.254,"endTime":809.854,"body":"you know, kind of think about"},{"speaker":"Johnny Ray Austin","startTime":807.254,"endTime":809.854,"body":"it, think about what it means,"},{"speaker":"Johnny Ray Austin","startTime":809.924,"endTime":810.924,"body":"you know, for their world."},{"speaker":"Johnny Ray Austin","startTime":810.924,"endTime":813.534,"body":"So I really like written"},{"speaker":"Johnny Ray Austin","startTime":810.924,"endTime":813.534,"body":"communication as well, but"},{"speaker":"Johnny Ray Austin","startTime":813.534,"endTime":814.844,"body":"also frequent communication."},{"speaker":"Johnny Ray Austin","startTime":814.884,"endTime":818.444,"body":"Um, the joke I always tell, you"},{"speaker":"Johnny Ray Austin","startTime":814.884,"endTime":818.444,"body":"know, leaders on my team is,"},{"speaker":"Johnny Ray Austin","startTime":818.504,"endTime":822.619,"body":"I need to say things so many"},{"speaker":"Johnny Ray Austin","startTime":818.504,"endTime":822.619,"body":"times that I need to get sick"},{"speaker":"Johnny Ray Austin","startTime":822.619,"endTime":825.919,"body":"and tired of saying it, then I"},{"speaker":"Johnny Ray Austin","startTime":822.619,"endTime":825.919,"body":"need to say it three more times."},{"speaker":"Johnny Ray Austin","startTime":826.039,"endTime":828.109,"body":"Then people will actually"},{"speaker":"Johnny Ray Austin","startTime":826.039,"endTime":828.109,"body":"start to act on it."},{"speaker":"Conor Bronsdon","startTime":828.349,"endTime":828.589,"body":"That's,"},{"speaker":"Conor Bronsdon","startTime":828.889,"endTime":832.879,"body":"that's good advice that I should"},{"speaker":"Conor Bronsdon","startTime":828.889,"endTime":832.879,"body":"probably listen to more . Yeah."},{"speaker":"Conor Bronsdon","startTime":832.879,"endTime":834.769,"body":"That, uh, that second,"},{"speaker":"Conor Bronsdon","startTime":832.879,"endTime":834.769,"body":"that third time to say"},{"speaker":"Conor Bronsdon","startTime":834.774,"endTime":837.529,"body":"it again, I'm like, ah, I"},{"speaker":"Conor Bronsdon","startTime":834.774,"endTime":837.529,"body":"really have to Yes, yes."},{"speaker":"Conor Bronsdon","startTime":837.679,"endTime":840.919,"body":"Because the, the focus that"},{"speaker":"Conor Bronsdon","startTime":837.679,"endTime":840.919,"body":"you have on that, you're,"},{"speaker":"Conor Bronsdon","startTime":840.919,"endTime":842.239,"body":"you're like, oh, I've been"},{"speaker":"Conor Bronsdon","startTime":840.919,"endTime":842.239,"body":"hearing this from senior"},{"speaker":"Conor Bronsdon","startTime":842.239,"endTime":843.049,"body":"leadership for a while."},{"speaker":"Conor Bronsdon","startTime":843.049,"endTime":843.109,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":843.109,"endTime":844.549,"body":"I've been, you"},{"speaker":"Conor Bronsdon","startTime":843.109,"endTime":844.549,"body":"know, aware of this."},{"speaker":"Conor Bronsdon","startTime":844.909,"endTime":846.259,"body":"But to your point earlier, like."},{"speaker":"Conor Bronsdon","startTime":847.304,"endTime":852.314,"body":"Your ICs, your developers, your,"},{"speaker":"Conor Bronsdon","startTime":847.304,"endTime":852.314,"body":"you know, PMs, they are in it."},{"speaker":"Conor Bronsdon","startTime":852.404,"endTime":854.304,"body":"They are saying, hey, I"},{"speaker":"Conor Bronsdon","startTime":852.404,"endTime":854.304,"body":"have this one priority"},{"speaker":"Conor Bronsdon","startTime":854.304,"endTime":855.594,"body":"and I'm helping you."},{"speaker":"Conor Bronsdon","startTime":855.644,"endTime":858.504,"body":"You're helping them get on"},{"speaker":"Conor Bronsdon","startTime":855.644,"endTime":858.504,"body":"that priority, but it's hard"},{"speaker":"Conor Bronsdon","startTime":858.504,"endTime":860.114,"body":"for them to spend that time"},{"speaker":"Conor Bronsdon","startTime":858.504,"endTime":860.114,"body":"on the context that you do."},{"speaker":"Conor Bronsdon","startTime":860.114,"endTime":862.484,"body":"And it's a very different role,"},{"speaker":"Conor Bronsdon","startTime":860.114,"endTime":862.484,"body":"so I appreciate you bringing"},{"speaker":"Conor Bronsdon","startTime":862.494,"endTime":864.524,"body":"that up, because I think that"},{"speaker":"Conor Bronsdon","startTime":862.494,"endTime":864.524,"body":"is a challenge for a lot of"},{"speaker":"Conor Bronsdon","startTime":864.524,"endTime":864.864,"body":"us."},{"speaker":"Johnny Ray Austin","startTime":867.869,"endTime":869.609,"body":"If your"},{"speaker":"Johnny Ray Austin","startTime":867.869,"endTime":869.609,"body":"team is focused on the right"},{"speaker":"Johnny Ray Austin","startTime":869.609,"endTime":872.899,"body":"things, it's going to take a"},{"speaker":"Johnny Ray Austin","startTime":869.609,"endTime":872.899,"body":"lot to move them off of those"},{"speaker":"Johnny Ray Austin","startTime":872.909,"endTime":875.389,"body":"priorities and get them focused"},{"speaker":"Johnny Ray Austin","startTime":872.909,"endTime":875.389,"body":"on something else, right?"},{"speaker":"Johnny Ray Austin","startTime":875.389,"endTime":876.789,"body":"And it should take a lot, right?"},{"speaker":"Johnny Ray Austin","startTime":876.789,"endTime":879.929,"body":"You know, some Joe Schmo middle"},{"speaker":"Johnny Ray Austin","startTime":876.789,"endTime":879.929,"body":"manager shouldn't be able to"},{"speaker":"Johnny Ray Austin","startTime":879.929,"endTime":882.639,"body":"walk into a conference room"},{"speaker":"Johnny Ray Austin","startTime":879.929,"endTime":882.639,"body":"or hop onto the Zoom and say,"},{"speaker":"Johnny Ray Austin","startTime":882.689,"endTime":885.199,"body":"now you're focused here and"},{"speaker":"Johnny Ray Austin","startTime":882.689,"endTime":885.199,"body":"all the stuff you've been"},{"speaker":"Johnny Ray Austin","startTime":885.199,"endTime":887.429,"body":"doing for the past six months"},{"speaker":"Johnny Ray Austin","startTime":885.199,"endTime":887.429,"body":"is out the window because"},{"speaker":"Johnny Ray Austin","startTime":887.429,"endTime":888.779,"body":"someone said something, right?"},{"speaker":"Johnny Ray Austin","startTime":888.789,"endTime":890.909,"body":"So it should take a lot"},{"speaker":"Johnny Ray Austin","startTime":888.789,"endTime":890.909,"body":"to kind of move that"},{"speaker":"Johnny Ray Austin","startTime":890.909,"endTime":892.279,"body":"focus and concentration."},{"speaker":"Conor Bronsdon","startTime":892.466,"endTime":894.446,"body":"How do you deal"},{"speaker":"Conor Bronsdon","startTime":892.466,"endTime":894.446,"body":"with teams that are getting"},{"speaker":"Conor Bronsdon","startTime":894.446,"endTime":895.526,"body":"the wrong input somehow?"},{"speaker":"Conor Bronsdon","startTime":895.616,"endTime":898.136,"body":"You know, maybe they"},{"speaker":"Conor Bronsdon","startTime":895.616,"endTime":898.136,"body":"misunderstood the context,"},{"speaker":"Conor Bronsdon","startTime":898.136,"endTime":901.006,"body":"or maybe you and your"},{"speaker":"Conor Bronsdon","startTime":898.136,"endTime":901.006,"body":"leadership failed in"},{"speaker":"Conor Bronsdon","startTime":901.006,"endTime":901.936,"body":"communication at some point."},{"speaker":"Conor Bronsdon","startTime":901.936,"endTime":901.996,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":901.996,"endTime":902.926,"body":"How do you realign that?"},{"speaker":"Johnny Ray Austin","startTime":903.466,"endTime":904.546,"body":"Yeah, that's a good one."},{"speaker":"Johnny Ray Austin","startTime":904.636,"endTime":908.086,"body":"I think it starts with first"},{"speaker":"Johnny Ray Austin","startTime":904.636,"endTime":908.086,"body":"acknowledging that, right?"},{"speaker":"Johnny Ray Austin","startTime":908.116,"endTime":910.576,"body":"Um, when those situations"},{"speaker":"Johnny Ray Austin","startTime":908.116,"endTime":910.576,"body":"happen, there's a, tends"},{"speaker":"Johnny Ray Austin","startTime":910.576,"endTime":912.646,"body":"to be a, you know, a big"},{"speaker":"Johnny Ray Austin","startTime":910.576,"endTime":912.646,"body":"blame game that goes around"},{"speaker":"Johnny Ray Austin","startTime":912.646,"endTime":913.816,"body":"like, who messed up, right?"},{"speaker":"Johnny Ray Austin","startTime":913.846,"endTime":914.686,"body":"How do we get here?"},{"speaker":"Johnny Ray Austin","startTime":914.686,"endTime":915.286,"body":"Sort of thing."},{"speaker":"Johnny Ray Austin","startTime":915.286,"endTime":916.156,"body":"And you should retro."},{"speaker":"Johnny Ray Austin","startTime":916.471,"endTime":919.451,"body":"If you think that's important,"},{"speaker":"Johnny Ray Austin","startTime":916.471,"endTime":919.451,"body":"but as a leader, you know,"},{"speaker":"Johnny Ray Austin","startTime":919.451,"endTime":921.821,"body":"I have to take ultimate"},{"speaker":"Johnny Ray Austin","startTime":919.451,"endTime":921.821,"body":"accountability regardless of"},{"speaker":"Johnny Ray Austin","startTime":921.821,"endTime":922.901,"body":"where it went wrong, right?"},{"speaker":"Johnny Ray Austin","startTime":922.981,"endTime":923.251,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":923.411,"endTime":924.551,"body":"It's on me, right?"},{"speaker":"Johnny Ray Austin","startTime":924.561,"endTime":927.951,"body":"So I need to readjust,"},{"speaker":"Johnny Ray Austin","startTime":924.561,"endTime":927.951,"body":"acknowledge to the team that I"},{"speaker":"Johnny Ray Austin","startTime":927.951,"endTime":930.291,"body":"haven't been effective in, you"},{"speaker":"Johnny Ray Austin","startTime":927.951,"endTime":930.291,"body":"know, setting those priorities"},{"speaker":"Johnny Ray Austin","startTime":930.291,"endTime":932.881,"body":"appropriately and just being"},{"speaker":"Johnny Ray Austin","startTime":930.291,"endTime":932.881,"body":"very clear about what my"},{"speaker":"Johnny Ray Austin","startTime":933.251,"endTime":936.066,"body":"priorities are now and what"},{"speaker":"Johnny Ray Austin","startTime":933.251,"endTime":936.066,"body":"the business's priorities are."},{"speaker":"Johnny Ray Austin","startTime":936.266,"endTime":938.386,"body":"And be very clear about"},{"speaker":"Johnny Ray Austin","startTime":936.266,"endTime":938.386,"body":"the things that they have"},{"speaker":"Johnny Ray Austin","startTime":938.386,"endTime":939.766,"body":"permission to stop working on."},{"speaker":"Johnny Ray Austin","startTime":940.006,"endTime":941.976,"body":"A lot of times that's what"},{"speaker":"Johnny Ray Austin","startTime":940.006,"endTime":941.976,"body":"people want to hear as well."},{"speaker":"Johnny Ray Austin","startTime":941.986,"endTime":945.526,"body":"It's like, I hear you Johnny, we"},{"speaker":"Johnny Ray Austin","startTime":941.986,"endTime":945.526,"body":"should be focusing on X, Y, Z."},{"speaker":"Johnny Ray Austin","startTime":945.876,"endTime":947.806,"body":"But I've been doing this, right?"},{"speaker":"Johnny Ray Austin","startTime":947.826,"endTime":949.896,"body":"Are you telling me I can"},{"speaker":"Johnny Ray Austin","startTime":947.826,"endTime":949.896,"body":"just stop working on that?"},{"speaker":"Johnny Ray Austin","startTime":949.906,"endTime":952.236,"body":"Or, you know, it's"},{"speaker":"Johnny Ray Austin","startTime":949.906,"endTime":952.236,"body":"good where it is?"},{"speaker":"Johnny Ray Austin","startTime":952.236,"endTime":954.986,"body":"Yeah, I mean, you need"},{"speaker":"Johnny Ray Austin","startTime":952.236,"endTime":954.986,"body":"to be, you know, specific"},{"speaker":"Johnny Ray Austin","startTime":954.986,"endTime":956.886,"body":"about that and give people"},{"speaker":"Johnny Ray Austin","startTime":954.986,"endTime":956.886,"body":"permission to do that."},{"speaker":"Johnny Ray Austin","startTime":957.186,"endTime":959.016,"body":"So I think that's"},{"speaker":"Johnny Ray Austin","startTime":957.186,"endTime":959.016,"body":"something to think about."},{"speaker":"Conor Bronsdon","startTime":959.406,"endTime":960.606,"body":"I like that"},{"speaker":"Conor Bronsdon","startTime":959.406,"endTime":960.606,"body":"you're bringing up written"},{"speaker":"Conor Bronsdon","startTime":960.606,"endTime":961.566,"body":"communication here too."},{"speaker":"Conor Bronsdon","startTime":961.566,"endTime":961.626,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":961.656,"endTime":963.786,"body":"Because it increases clarity."},{"speaker":"Conor Bronsdon","startTime":963.816,"endTime":963.966,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":964.026,"endTime":966.816,"body":"And it makes something people"},{"speaker":"Conor Bronsdon","startTime":964.026,"endTime":966.816,"body":"can look back to and Yep."},{"speaker":"Conor Bronsdon","startTime":966.876,"endTime":969.426,"body":"To your point, maybe"},{"speaker":"Conor Bronsdon","startTime":966.876,"endTime":969.426,"body":"if something's unclear,"},{"speaker":"Conor Bronsdon","startTime":969.431,"endTime":969.996,"body":"they can respond."},{"speaker":"Conor Bronsdon","startTime":969.996,"endTime":970.386,"body":"Hopefully."},{"speaker":"Conor Bronsdon","startTime":970.416,"endTime":970.596,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":970.776,"endTime":973.176,"body":"Uh, whereas if you do it in"},{"speaker":"Conor Bronsdon","startTime":970.776,"endTime":973.176,"body":"a meeting, maybe you think"},{"speaker":"Conor Bronsdon","startTime":973.536,"endTime":974.916,"body":"you have communicated this."},{"speaker":"Conor Bronsdon","startTime":974.921,"endTime":977.526,"body":"And also this is a mistake I"},{"speaker":"Conor Bronsdon","startTime":974.921,"endTime":977.526,"body":"made earlier in my career as"},{"speaker":"Conor Bronsdon","startTime":977.526,"endTime":978.996,"body":"a manager, is I was like, oh,"},{"speaker":"Conor Bronsdon","startTime":977.526,"endTime":978.996,"body":"I had a meeting with them."},{"speaker":"Conor Bronsdon","startTime":978.996,"endTime":979.746,"body":"I talked to 'em about it."},{"speaker":"Conor Bronsdon","startTime":979.776,"endTime":979.956,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":980.256,"endTime":981.666,"body":"Um, but did I write it down?"},{"speaker":"Conor Bronsdon","startTime":981.666,"endTime":982.956,"body":"Did I really clarify?"},{"speaker":"Conor Bronsdon","startTime":982.956,"endTime":984.456,"body":"Did they make sure"},{"speaker":"Conor Bronsdon","startTime":982.956,"endTime":984.456,"body":"they understand it?"},{"speaker":"Conor Bronsdon","startTime":984.456,"endTime":987.271,"body":"Did I ask them to kind of,"},{"speaker":"Conor Bronsdon","startTime":984.456,"endTime":987.271,"body":"restate it back to me how"},{"speaker":"Conor Bronsdon","startTime":987.271,"endTime":988.091,"body":"the priority stack worked."},{"speaker":"Conor Bronsdon","startTime":988.111,"endTime":991.251,"body":"Because I found myself spending"},{"speaker":"Conor Bronsdon","startTime":988.111,"endTime":991.251,"body":"a lot of time being frustrated"},{"speaker":"Conor Bronsdon","startTime":991.251,"endTime":995.151,"body":"about how those priorities"},{"speaker":"Conor Bronsdon","startTime":991.251,"endTime":995.151,"body":"were still misaligned."},{"speaker":"Conor Bronsdon","startTime":995.151,"endTime":997.401,"body":"I was like, I've been doing"},{"speaker":"Conor Bronsdon","startTime":995.151,"endTime":997.401,"body":"the communication, and I had"},{"speaker":"Conor Bronsdon","startTime":997.401,"endTime":1000.441,"body":"to kind of sit with it and"},{"speaker":"Conor Bronsdon","startTime":997.401,"endTime":1000.441,"body":"realize, Oh, I'm doing the"},{"speaker":"Conor Bronsdon","startTime":1000.441,"endTime":1001.751,"body":"wrong type of communication for"},{"speaker":"Conor Bronsdon","startTime":1001.911,"endTime":1002.501,"body":"the situation."},{"speaker":"Johnny Ray Austin","startTime":1002.741,"endTime":1004.511,"body":"Yeah, the"},{"speaker":"Johnny Ray Austin","startTime":1002.741,"endTime":1004.511,"body":"wrong type of communication."},{"speaker":"Johnny Ray Austin","startTime":1004.991,"endTime":1005.891,"body":"I've been there before as well."},{"speaker":"Johnny Ray Austin","startTime":1005.891,"endTime":1007.711,"body":"I was like, oh yeah, I"},{"speaker":"Johnny Ray Austin","startTime":1005.891,"endTime":1007.711,"body":"just synced with such"},{"speaker":"Johnny Ray Austin","startTime":1007.711,"endTime":1008.921,"body":"and such two days ago."},{"speaker":"Johnny Ray Austin","startTime":1008.921,"endTime":1010.081,"body":"We should be good, right?"},{"speaker":"Johnny Ray Austin","startTime":1010.091,"endTime":1010.831,"body":"And it's like, no."},{"speaker":"Johnny Ray Austin","startTime":1011.351,"endTime":1012.331,"body":"It didn't work."},{"speaker":"Johnny Ray Austin","startTime":1012.331,"endTime":1013.591,"body":"You need to be a"},{"speaker":"Johnny Ray Austin","startTime":1012.331,"endTime":1013.591,"body":"bit more deliberate."},{"speaker":"Johnny Ray Austin","startTime":1014.751,"endTime":1016.451,"body":"You know, delivering that"},{"speaker":"Johnny Ray Austin","startTime":1014.751,"endTime":1016.451,"body":"communication in a one"},{"speaker":"Johnny Ray Austin","startTime":1016.451,"endTime":1018.981,"body":"on one setting is not the"},{"speaker":"Johnny Ray Austin","startTime":1016.451,"endTime":1018.981,"body":"best idea because, you"},{"speaker":"Johnny Ray Austin","startTime":1018.981,"endTime":1020.611,"body":"know, you don't have any"},{"speaker":"Johnny Ray Austin","startTime":1018.981,"endTime":1020.611,"body":"witnesses, especially if you"},{"speaker":"Johnny Ray Austin","startTime":1020.611,"endTime":1021.691,"body":"didn't write anything down."},{"speaker":"Johnny Ray Austin","startTime":1021.901,"endTime":1023.411,"body":"It's just like, did"},{"speaker":"Johnny Ray Austin","startTime":1021.901,"endTime":1023.411,"body":"you really say that?"},{"speaker":"Johnny Ray Austin","startTime":1023.431,"endTime":1024.821,"body":"You know, that person forgot."},{"speaker":"Johnny Ray Austin","startTime":1025.131,"endTime":1028.221,"body":"You talked to them, then you"},{"speaker":"Johnny Ray Austin","startTime":1025.131,"endTime":1028.221,"body":"moved on mentally because you"},{"speaker":"Johnny Ray Austin","startTime":1028.221,"endTime":1030.551,"body":"have a hundred things going on"},{"speaker":"Johnny Ray Austin","startTime":1028.221,"endTime":1030.551,"body":"and so you don't revisit it."},{"speaker":"Johnny Ray Austin","startTime":1030.551,"endTime":1032.331,"body":"You just assume things"},{"speaker":"Johnny Ray Austin","startTime":1030.551,"endTime":1032.331,"body":"are kind of moving in"},{"speaker":"Johnny Ray Austin","startTime":1032.331,"endTime":1033.391,"body":"place, but they're not."},{"speaker":"Johnny Ray Austin","startTime":1033.741,"endTime":1036.301,"body":"So, you know, making sure"},{"speaker":"Johnny Ray Austin","startTime":1033.741,"endTime":1036.301,"body":"that you're prioritizing that"},{"speaker":"Johnny Ray Austin","startTime":1036.301,"endTime":1037.781,"body":"communication with the group."},{"speaker":"Johnny Ray Austin","startTime":1038.131,"endTime":1041.371,"body":"Written communication following"},{"speaker":"Johnny Ray Austin","startTime":1038.131,"endTime":1041.371,"body":"up in one-on-ones to make"},{"speaker":"Johnny Ray Austin","startTime":1041.371,"endTime":1043.711,"body":"sure that people understood it"},{"speaker":"Johnny Ray Austin","startTime":1041.371,"endTime":1043.711,"body":"in a way that you understand"},{"speaker":"Johnny Ray Austin","startTime":1043.711,"endTime":1046.951,"body":"it is important, but kind"},{"speaker":"Johnny Ray Austin","startTime":1043.711,"endTime":1046.951,"body":"of leading with that is not"},{"speaker":"Johnny Ray Austin","startTime":1046.951,"endTime":1048.061,"body":"necessarily the best idea."},{"speaker":"Conor Bronsdon","startTime":1048.271,"endTime":1049.471,"body":"This is also"},{"speaker":"Conor Bronsdon","startTime":1048.271,"endTime":1049.471,"body":"where you need to understand"},{"speaker":"Conor Bronsdon","startTime":1049.471,"endTime":1050.401,"body":"your team's strengths."},{"speaker":"Conor Bronsdon","startTime":1050.406,"endTime":1051.121,"body":"Weaknesses too, right?"},{"speaker":"Conor Bronsdon","startTime":1051.121,"endTime":1051.181,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1051.181,"endTime":1053.071,"body":"Like sometimes you'll"},{"speaker":"Conor Bronsdon","startTime":1051.181,"endTime":1053.071,"body":"have a team member"},{"speaker":"Conor Bronsdon","startTime":1053.071,"endTime":1054.301,"body":"who's incredible memory."},{"speaker":"Conor Bronsdon","startTime":1054.301,"endTime":1055.951,"body":"They're like, okay, I"},{"speaker":"Conor Bronsdon","startTime":1054.301,"endTime":1055.951,"body":"think about prioritization."},{"speaker":"Conor Bronsdon","startTime":1055.981,"endTime":1056.191,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":1056.281,"endTime":1057.901,"body":"And you bring in a new"},{"speaker":"Conor Bronsdon","startTime":1056.281,"endTime":1057.901,"body":"team, team member, and"},{"speaker":"Conor Bronsdon","startTime":1057.901,"endTime":1059.071,"body":"you expect the same thing."},{"speaker":"Conor Bronsdon","startTime":1059.071,"endTime":1061.351,"body":"Maybe you even bring them"},{"speaker":"Conor Bronsdon","startTime":1059.071,"endTime":1061.351,"body":"into a leadership role."},{"speaker":"Conor Bronsdon","startTime":1061.351,"endTime":1063.871,"body":"And yeah, it's a different"},{"speaker":"Conor Bronsdon","startTime":1061.351,"endTime":1063.871,"body":"style of communication"},{"speaker":"Conor Bronsdon","startTime":1063.871,"endTime":1066.511,"body":"that, that, uh, adaption"},{"speaker":"Conor Bronsdon","startTime":1063.871,"endTime":1066.511,"body":"understanding of that is."},{"speaker":"Conor Bronsdon","startTime":1067.141,"endTime":1069.121,"body":", uh, kind of crucial sometimes,"},{"speaker":"Conor Bronsdon","startTime":1067.141,"endTime":1069.121,"body":"and sometimes it's just the"},{"speaker":"Conor Bronsdon","startTime":1069.121,"endTime":1070.171,"body":"wrong fit, frankly, too."},{"speaker":"Johnny Ray Austin","startTime":1070.176,"endTime":1071.491,"body":"Yeah, yeah, for sure."},{"speaker":"Conor Bronsdon","startTime":1071.851,"endTime":1075.151,"body":"How do you make"},{"speaker":"Conor Bronsdon","startTime":1071.851,"endTime":1075.151,"body":"those kind of tougher calls when"},{"speaker":"Conor Bronsdon","startTime":1075.151,"endTime":1076.921,"body":"you're saying, Hey, I'm, I'm"},{"speaker":"Conor Bronsdon","startTime":1075.151,"endTime":1076.921,"body":"trying to provide this context,"},{"speaker":"Conor Bronsdon","startTime":1076.926,"endTime":1077.641,"body":"but it's not getting through."},{"speaker":"Conor Bronsdon","startTime":1077.641,"endTime":1080.311,"body":"Like, what do you do when"},{"speaker":"Conor Bronsdon","startTime":1077.641,"endTime":1080.311,"body":"there's that struggle happening?"},{"speaker":"Conor Bronsdon","startTime":1080.351,"endTime":1082.181,"body":"I feel like all my answers"},{"speaker":"Conor Bronsdon","startTime":1080.351,"endTime":1082.181,"body":"are, oh, it depends."},{"speaker":"Conor Bronsdon","startTime":1082.271,"endTime":1083.141,"body":"Well, it really does."},{"speaker":"Conor Bronsdon","startTime":1083.231,"endTime":1083.741,"body":"Context"},{"speaker":"Conor Bronsdon","startTime":1083.741,"endTime":1085.331,"body":"matters, I think"},{"speaker":"Conor Bronsdon","startTime":1083.741,"endTime":1085.331,"body":"that's fair to say."},{"speaker":"Conor Bronsdon","startTime":1085.331,"endTime":1085.721,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1085.726,"endTime":1085.766,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1085.771,"endTime":1085.926,"body":"I mean."},{"speaker":"Johnny Ray Austin","startTime":1086.661,"endTime":1088.721,"body":"If it's not getting"},{"speaker":"Johnny Ray Austin","startTime":1086.661,"endTime":1088.721,"body":"through, there's got to be"},{"speaker":"Johnny Ray Austin","startTime":1088.721,"endTime":1090.001,"body":"a specific reason, right?"},{"speaker":"Johnny Ray Austin","startTime":1090.381,"endTime":1094.491,"body":"Either there's a competing"},{"speaker":"Johnny Ray Austin","startTime":1090.381,"endTime":1094.491,"body":"priority that, um, you haven't"},{"speaker":"Johnny Ray Austin","startTime":1094.491,"endTime":1097.691,"body":"explicitly given people"},{"speaker":"Johnny Ray Austin","startTime":1094.491,"endTime":1097.691,"body":"permission to not prioritize,"},{"speaker":"Johnny Ray Austin","startTime":1098.061,"endTime":1101.351,"body":"or someone on your leadership"},{"speaker":"Johnny Ray Austin","startTime":1098.061,"endTime":1101.351,"body":"team is delivering, like,"},{"speaker":"Johnny Ray Austin","startTime":1101.351,"endTime":1102.971,"body":"conflicting priorities."},{"speaker":"Johnny Ray Austin","startTime":1103.431,"endTime":1107.151,"body":"Um, like there's something else"},{"speaker":"Johnny Ray Austin","startTime":1103.431,"endTime":1107.151,"body":"there that's not quite clear."},{"speaker":"Johnny Ray Austin","startTime":1107.431,"endTime":1111.421,"body":"Um, your decision making"},{"speaker":"Johnny Ray Austin","startTime":1107.431,"endTime":1111.421,"body":"framework is maybe off, right?"},{"speaker":"Johnny Ray Austin","startTime":1111.431,"endTime":1114.973,"body":"I was going to mention a book,"},{"speaker":"Johnny Ray Austin","startTime":1111.431,"endTime":1114.973,"body":"by that, that journalist used to"},{"speaker":"Johnny Ray Austin","startTime":1114.973,"endTime":1118.053,"body":"work for Newsweek, and he used"},{"speaker":"Johnny Ray Austin","startTime":1114.973,"endTime":1118.053,"body":"to work at HubSpot for a while."},{"speaker":"Johnny Ray Austin","startTime":1118.394,"endTime":1122.114,"body":"talked about a situation where"},{"speaker":"Johnny Ray Austin","startTime":1118.394,"endTime":1122.114,"body":"he sat with, uh, the CEO of Hub"},{"speaker":"Johnny Ray Austin","startTime":1122.174,"endTime":1125.474,"body":"HubSpot and gave him permission"},{"speaker":"Johnny Ray Austin","startTime":1122.174,"endTime":1125.474,"body":"to go, like, work on a thing."},{"speaker":"Johnny Ray Austin","startTime":1125.834,"endTime":1128.414,"body":"And then, you know, he came out"},{"speaker":"Johnny Ray Austin","startTime":1125.834,"endTime":1128.414,"body":"and then like his boss was like,"},{"speaker":"Johnny Ray Austin","startTime":1128.419,"endTime":1129.374,"body":"yeah, we're not gonna do that."},{"speaker":"Johnny Ray Austin","startTime":1129.379,"endTime":1131.654,"body":"And he's like, wait, the"},{"speaker":"Johnny Ray Austin","startTime":1129.379,"endTime":1131.654,"body":"CEO told me, he's like,"},{"speaker":"Johnny Ray Austin","startTime":1131.654,"endTime":1132.644,"body":"what kind of place is this?"},{"speaker":"Johnny Ray Austin","startTime":1132.644,"endTime":1135.134,"body":"Where the CEO says the"},{"speaker":"Johnny Ray Austin","startTime":1132.644,"endTime":1135.134,"body":"thing can happen, but then"},{"speaker":"Johnny Ray Austin","startTime":1135.134,"endTime":1136.124,"body":"like, no one can listen."},{"speaker":"Johnny Ray Austin","startTime":1136.124,"endTime":1138.464,"body":"No one listens to them and"},{"speaker":"Johnny Ray Austin","startTime":1136.124,"endTime":1138.464,"body":"there are no consequences."},{"speaker":"Johnny Ray Austin","startTime":1138.764,"endTime":1139.334,"body":"So anyway."},{"speaker":"Johnny Ray Austin","startTime":1139.739,"endTime":1143.849,"body":"That's a clear breakage in like"},{"speaker":"Johnny Ray Austin","startTime":1139.739,"endTime":1143.849,"body":"how decisions get made, and"},{"speaker":"Johnny Ray Austin","startTime":1143.849,"endTime":1145.169,"body":"it's not clear how that happens."},{"speaker":"Johnny Ray Austin","startTime":1145.169,"endTime":1148.019,"body":"And so if that happens in your"},{"speaker":"Johnny Ray Austin","startTime":1145.169,"endTime":1148.019,"body":"organization, then yeah, people"},{"speaker":"Johnny Ray Austin","startTime":1148.024,"endTime":1150.869,"body":"won't pick up on that clarity"},{"speaker":"Johnny Ray Austin","startTime":1148.024,"endTime":1150.869,"body":"and those, uh, those priorities."},{"speaker":"Conor Bronsdon","startTime":1151.169,"endTime":1151.499,"body":"It's gonna"},{"speaker":"Conor Bronsdon","startTime":1151.499,"endTime":1153.599,"body":"be really tough in"},{"speaker":"Conor Bronsdon","startTime":1151.499,"endTime":1153.599,"body":"founder-led organizations too."},{"speaker":"Conor Bronsdon","startTime":1153.629,"endTime":1153.689,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1153.694,"endTime":1157.129,"body":"Where you, you create this"},{"speaker":"Conor Bronsdon","startTime":1153.694,"endTime":1157.129,"body":"almost like cult of personality"},{"speaker":"Conor Bronsdon","startTime":1157.134,"endTime":1158.989,"body":"around a founder and it's"},{"speaker":"Conor Bronsdon","startTime":1157.134,"endTime":1158.989,"body":"like, oh, their decision goes."},{"speaker":"Conor Bronsdon","startTime":1158.989,"endTime":1161.629,"body":"But sometimes the founder's"},{"speaker":"Conor Bronsdon","startTime":1158.989,"endTime":1161.629,"body":"lacking context too."},{"speaker":"Conor Bronsdon","startTime":1161.629,"endTime":1163.309,"body":"Sometimes there's"},{"speaker":"Conor Bronsdon","startTime":1161.629,"endTime":1163.309,"body":"information the other"},{"speaker":"Conor Bronsdon","startTime":1163.309,"endTime":1164.479,"body":"team members have and Yep."},{"speaker":"Conor Bronsdon","startTime":1164.869,"endTime":1168.319,"body":"Creating these communications"},{"speaker":"Conor Bronsdon","startTime":1164.869,"endTime":1168.319,"body":"and, and making sure that"},{"speaker":"Conor Bronsdon","startTime":1168.319,"endTime":1170.584,"body":"there's two-way flow of"},{"speaker":"Conor Bronsdon","startTime":1168.319,"endTime":1170.584,"body":"it is really crucial."},{"speaker":"Conor Bronsdon","startTime":1170.644,"endTime":1171.064,"body":"Mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":1171.144,"endTime":1173.179,"body":". But to your point, it can"},{"speaker":"Conor Bronsdon","startTime":1171.144,"endTime":1173.179,"body":"be hard to say, well, I"},{"speaker":"Conor Bronsdon","startTime":1173.184,"endTime":1174.169,"body":"mean, I was told to do this."},{"speaker":"Conor Bronsdon","startTime":1174.169,"endTime":1175.939,"body":"In the end, I kind"},{"speaker":"Conor Bronsdon","startTime":1174.169,"endTime":1175.939,"body":"of have to do it."},{"speaker":"Conor Bronsdon","startTime":1175.999,"endTime":1176.269,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1176.329,"endTime":1181.099,"body":"So how, how do you think"},{"speaker":"Conor Bronsdon","startTime":1176.329,"endTime":1181.099,"body":"teams should navigate these"},{"speaker":"Conor Bronsdon","startTime":1181.104,"endTime":1184.639,"body":"kind of tricky communications"},{"speaker":"Conor Bronsdon","startTime":1181.104,"endTime":1184.639,"body":"where maybe you have"},{"speaker":"Conor Bronsdon","startTime":1184.639,"endTime":1186.889,"body":"context that you think you"},{"speaker":"Conor Bronsdon","startTime":1184.639,"endTime":1186.889,"body":"can provide as a leader?"},{"speaker":"Conor Bronsdon","startTime":1186.889,"endTime":1186.979,"body":"Mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":1187.219,"endTime":1189.199,"body":". And you're like, I don't"},{"speaker":"Conor Bronsdon","startTime":1187.219,"endTime":1189.199,"body":"think this director from"},{"speaker":"Conor Bronsdon","startTime":1189.199,"endTime":1190.009,"body":"the c-suite is Right."},{"speaker":"Conor Bronsdon","startTime":1190.249,"endTime":1192.344,"body":"How, how would you"},{"speaker":"Conor Bronsdon","startTime":1190.249,"endTime":1192.344,"body":"approach that situation?"},{"speaker":"Johnny Ray Austin","startTime":1192.804,"endTime":1194.234,"body":"Well, don't"},{"speaker":"Johnny Ray Austin","startTime":1192.804,"endTime":1194.234,"body":"communicate to your team."},{"speaker":"Johnny Ray Austin","startTime":1194.914,"endTime":1197.954,"body":"I think as a leader, you need"},{"speaker":"Johnny Ray Austin","startTime":1194.914,"endTime":1197.954,"body":"to figure out how to get in"},{"speaker":"Johnny Ray Austin","startTime":1197.954,"endTime":1199.694,"body":"alignment with the C suite."},{"speaker":"Johnny Ray Austin","startTime":1200.154,"endTime":1203.584,"body":"You don't want to deliver, you"},{"speaker":"Johnny Ray Austin","startTime":1200.154,"endTime":1203.584,"body":"know, context or information to"},{"speaker":"Johnny Ray Austin","startTime":1203.584,"endTime":1206.794,"body":"your team that is like, well,"},{"speaker":"Johnny Ray Austin","startTime":1203.584,"endTime":1206.794,"body":"we've been told to do this."},{"speaker":"Johnny Ray Austin","startTime":1207.014,"endTime":1207.735,"body":"I disagree."},{"speaker":"Johnny Ray Austin","startTime":1207.735,"endTime":1213.682,"body":"You put the people who"},{"speaker":"Johnny Ray Austin","startTime":1207.735,"endTime":1213.682,"body":"work for you in a very"},{"speaker":"Johnny Ray Austin","startTime":1213.682,"endTime":1215.304,"body":"precarious situation, right?"},{"speaker":"Johnny Ray Austin","startTime":1215.644,"endTime":1218.244,"body":"As you know, you know, you're"},{"speaker":"Johnny Ray Austin","startTime":1215.644,"endTime":1218.244,"body":"their boss, and so, cause they"},{"speaker":"Johnny Ray Austin","startTime":1218.244,"endTime":1221.824,"body":"know what you want, but there's"},{"speaker":"Johnny Ray Austin","startTime":1218.244,"endTime":1221.824,"body":"the, the mandate from on high,"},{"speaker":"Johnny Ray Austin","startTime":1221.824,"endTime":1224.434,"body":"and then they're just like,"},{"speaker":"Johnny Ray Austin","startTime":1221.824,"endTime":1224.434,"body":"oh, who do I, who do I listen"},{"speaker":"Johnny Ray Austin","startTime":1224.434,"endTime":1225.824,"body":"to in this moment, right?"},{"speaker":"Johnny Ray Austin","startTime":1226.144,"endTime":1228.214,"body":"Um, because at the end of"},{"speaker":"Johnny Ray Austin","startTime":1226.144,"endTime":1228.214,"body":"the day, you're gonna do"},{"speaker":"Johnny Ray Austin","startTime":1228.214,"endTime":1230.544,"body":"their performance reviews,"},{"speaker":"Johnny Ray Austin","startTime":1228.214,"endTime":1230.544,"body":"and so, you really put"},{"speaker":"Johnny Ray Austin","startTime":1230.544,"endTime":1231.574,"body":"them in a weird situation."},{"speaker":"Johnny Ray Austin","startTime":1231.574,"endTime":1234.294,"body":"So I would say, don't"},{"speaker":"Johnny Ray Austin","startTime":1231.574,"endTime":1234.294,"body":"communicate the ambiguity"},{"speaker":"Johnny Ray Austin","startTime":1234.294,"endTime":1236.184,"body":"there, align with the C Suite."},{"speaker":"Johnny Ray Austin","startTime":1236.754,"endTime":1241.424,"body":"I think ultimately as leaders,"},{"speaker":"Johnny Ray Austin","startTime":1236.754,"endTime":1241.424,"body":"we won't always agree with"},{"speaker":"Johnny Ray Austin","startTime":1241.804,"endTime":1245.014,"body":"what our bosses want us"},{"speaker":"Johnny Ray Austin","startTime":1241.804,"endTime":1245.014,"body":"to be doing or mandating."},{"speaker":"Johnny Ray Austin","startTime":1245.274,"endTime":1249.624,"body":"It's on us to either get"},{"speaker":"Johnny Ray Austin","startTime":1245.274,"endTime":1249.624,"body":"into alignment or debate,"},{"speaker":"Johnny Ray Austin","startTime":1249.734,"endTime":1252.514,"body":"but commit regardless of"},{"speaker":"Johnny Ray Austin","startTime":1249.734,"endTime":1252.514,"body":"whether or not you agree."},{"speaker":"Johnny Ray Austin","startTime":1253.024,"endTime":1253.664,"body":"That's the job."},{"speaker":"Johnny Ray Austin","startTime":1262.944,"endTime":1265.554,"body":"One of the smaller ones"},{"speaker":"Johnny Ray Austin","startTime":1262.944,"endTime":1265.554,"body":"I'm talking about in the"},{"speaker":"Johnny Ray Austin","startTime":1265.854,"endTime":1268.374,"body":"talk is, uh, you know,"},{"speaker":"Johnny Ray Austin","startTime":1265.854,"endTime":1268.374,"body":"we need to refactor."},{"speaker":"Johnny Ray Austin","startTime":1268.954,"endTime":1269.194,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":1269.194,"endTime":1271.234,"body":"This one comes up all the"},{"speaker":"Johnny Ray Austin","startTime":1269.194,"endTime":1271.234,"body":"time, and I'm making fun of"},{"speaker":"Johnny Ray Austin","startTime":1271.244,"endTime":1275.624,"body":"the engineers here, and I"},{"speaker":"Johnny Ray Austin","startTime":1271.244,"endTime":1275.624,"body":"talk about three categories"},{"speaker":"Johnny Ray Austin","startTime":1275.624,"endTime":1279.364,"body":"of lies, um, and this one"},{"speaker":"Johnny Ray Austin","startTime":1275.624,"endTime":1279.364,"body":"is, uh, one of the delusions."},{"speaker":"Johnny Ray Austin","startTime":1279.839,"endTime":1280.289,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":1280.349,"endTime":1282.449,"body":"It's, you really,"},{"speaker":"Johnny Ray Austin","startTime":1280.349,"endTime":1282.449,"body":"really do believe it."},{"speaker":"Johnny Ray Austin","startTime":1282.599,"endTime":1282.859,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":1282.859,"endTime":1285.569,"body":"In your heart and soul, you"},{"speaker":"Johnny Ray Austin","startTime":1282.859,"endTime":1285.569,"body":"believe it needs to be done."},{"speaker":"Johnny Ray Austin","startTime":1285.919,"endTime":1287.119,"body":"But really, it doesn't."},{"speaker":"Johnny Ray Austin","startTime":1287.309,"endTime":1289.679,"body":"It's delivering the"},{"speaker":"Johnny Ray Austin","startTime":1287.309,"endTime":1289.679,"body":"impact it needs to."},{"speaker":"Johnny Ray Austin","startTime":1290.039,"endTime":1293.619,"body":"Um, you know, it would"},{"speaker":"Johnny Ray Austin","startTime":1290.039,"endTime":1293.619,"body":"be nice to refactor it."},{"speaker":"Johnny Ray Austin","startTime":1293.629,"endTime":1296.419,"body":"It's a brand new programming"},{"speaker":"Johnny Ray Austin","startTime":1293.629,"endTime":1296.419,"body":"language, brand new framework."},{"speaker":"Johnny Ray Austin","startTime":1296.429,"endTime":1298.179,"body":"It'll make your"},{"speaker":"Johnny Ray Austin","startTime":1296.429,"endTime":1298.179,"body":"developers happy."},{"speaker":"Johnny Ray Austin","startTime":1298.589,"endTime":1300.289,"body":"You'll look busy for a while."},{"speaker":"Johnny Ray Austin","startTime":1300.669,"endTime":1304.269,"body":"But the fact of the matter is,"},{"speaker":"Johnny Ray Austin","startTime":1300.669,"endTime":1304.269,"body":"you know, if you can't quantify"},{"speaker":"Johnny Ray Austin","startTime":1304.279,"endTime":1307.159,"body":"the impact, positive impact to"},{"speaker":"Johnny Ray Austin","startTime":1304.279,"endTime":1307.159,"body":"the business or customers, then"},{"speaker":"Johnny Ray Austin","startTime":1307.159,"endTime":1308.309,"body":"you probably shouldn't do it."},{"speaker":"Johnny Ray Austin","startTime":1308.599,"endTime":1309.289,"body":"Ultimately."},{"speaker":"Johnny Ray Austin","startTime":1309.714,"endTime":1313.124,"body":"Um, you know, the dark secret"},{"speaker":"Johnny Ray Austin","startTime":1309.714,"endTime":1313.124,"body":"here is that even with the"},{"speaker":"Johnny Ray Austin","startTime":1313.124,"endTime":1316.764,"body":"modernization of like, banks"},{"speaker":"Johnny Ray Austin","startTime":1313.124,"endTime":1316.764,"body":"being fintech companies,"},{"speaker":"Johnny Ray Austin","startTime":1316.784,"endTime":1320.334,"body":"ultimately their call stacks"},{"speaker":"Johnny Ray Austin","startTime":1316.784,"endTime":1320.334,"body":"lead to a mainframe somewhere."},{"speaker":"Johnny Ray Austin","startTime":1320.744,"endTime":1323.234,"body":"And so, nobody"},{"speaker":"Johnny Ray Austin","startTime":1320.744,"endTime":1323.234,"body":"wants to touch that."},{"speaker":"Conor Bronsdon","startTime":1323.474,"endTime":1326.624,"body":"Yeah, there's"},{"speaker":"Conor Bronsdon","startTime":1323.474,"endTime":1326.624,"body":"uh, that very famous XKCD"},{"speaker":"Conor Bronsdon","startTime":1326.664,"endTime":1330.199,"body":"comic of This giant technology"},{"speaker":"Conor Bronsdon","startTime":1326.664,"endTime":1330.199,"body":"stack, and like one senior"},{"speaker":"Conor Bronsdon","startTime":1330.199,"endTime":1334.009,"body":"engineer who knows Unix,"},{"speaker":"Conor Bronsdon","startTime":1330.199,"endTime":1334.009,"body":"who's doing this little piece"},{"speaker":"Conor Bronsdon","startTime":1334.009,"endTime":1335.389,"body":"here and when they're gone."},{"speaker":"Conor Bronsdon","startTime":1335.449,"endTime":1336.079,"body":"Uh oh."},{"speaker":"Johnny Ray Austin","startTime":1336.079,"endTime":1337.699,"body":"So"},{"speaker":"Johnny Ray Austin","startTime":1336.079,"endTime":1337.699,"body":"yeah, exactly, exactly."},{"speaker":"Conor Bronsdon","startTime":1337.759,"endTime":1339.049,"body":"What are"},{"speaker":"Conor Bronsdon","startTime":1337.759,"endTime":1339.049,"body":"the other delusions you"},{"speaker":"Conor Bronsdon","startTime":1339.049,"endTime":1341.119,"body":"mentioned two other categories"},{"speaker":"Conor Bronsdon","startTime":1339.049,"endTime":1341.119,"body":"that Yeah, so we're kind"},{"speaker":"Conor Bronsdon","startTime":1341.119,"endTime":1341.989,"body":"of telling ourselves."},{"speaker":"Johnny Ray Austin","startTime":1342.019,"endTime":1342.169,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1342.169,"endTime":1342.499,"body":"So there's"},{"speaker":"Johnny Ray Austin","startTime":1342.499,"endTime":1343.639,"body":"the boldface lie."},{"speaker":"Johnny Ray Austin","startTime":1343.699,"endTime":1344.839,"body":"That's, that's the easiest."},{"speaker":"Johnny Ray Austin","startTime":1344.844,"endTime":1346.459,"body":"That's just, you"},{"speaker":"Johnny Ray Austin","startTime":1344.844,"endTime":1346.459,"body":"know, it's not true."},{"speaker":"Johnny Ray Austin","startTime":1346.489,"endTime":1347.479,"body":"You know, it's not true."},{"speaker":"Johnny Ray Austin","startTime":1347.479,"endTime":1348.859,"body":"Your boss knows it's not true."},{"speaker":"Johnny Ray Austin","startTime":1349.219,"endTime":1350.899,"body":"You know, these are"},{"speaker":"Johnny Ray Austin","startTime":1349.219,"endTime":1350.899,"body":"the ones that can get"},{"speaker":"Johnny Ray Austin","startTime":1350.899,"endTime":1351.739,"body":"you in trouble, right?"},{"speaker":"Johnny Ray Austin","startTime":1351.769,"endTime":1351.829,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1351.829,"endTime":1354.859,"body":"You know, misreporting"},{"speaker":"Johnny Ray Austin","startTime":1351.829,"endTime":1354.859,"body":"earnings and users and"},{"speaker":"Johnny Ray Austin","startTime":1354.859,"endTime":1355.789,"body":"all this other stuff."},{"speaker":"Johnny Ray Austin","startTime":1356.259,"endTime":1359.849,"body":"Um, then there's the,"},{"speaker":"Johnny Ray Austin","startTime":1356.259,"endTime":1359.849,"body":"there's the betrayal, right?"},{"speaker":"Johnny Ray Austin","startTime":1359.859,"endTime":1363.509,"body":"This is the one you know deep"},{"speaker":"Johnny Ray Austin","startTime":1359.859,"endTime":1363.509,"body":"down inside is not true, but you"},{"speaker":"Johnny Ray Austin","startTime":1363.509,"endTime":1365.284,"body":"have trouble articulating it."},{"speaker":"Johnny Ray Austin","startTime":1365.674,"endTime":1368.304,"body":"And so, and you operate"},{"speaker":"Johnny Ray Austin","startTime":1365.674,"endTime":1368.304,"body":"it in a world where you"},{"speaker":"Johnny Ray Austin","startTime":1368.514,"endTime":1369.494,"body":"actually believe it."},{"speaker":"Conor Bronsdon","startTime":1370.084,"endTime":1370.504,"body":"Interesting."},{"speaker":"Conor Bronsdon","startTime":1370.504,"endTime":1372.804,"body":"Can you give me an example of"},{"speaker":"Conor Bronsdon","startTime":1370.504,"endTime":1372.804,"body":"what a betrayal looks like?"},{"speaker":"Johnny Ray Austin","startTime":1372.904,"endTime":1374.404,"body":"If you"},{"speaker":"Johnny Ray Austin","startTime":1372.904,"endTime":1374.404,"body":"build it, they will come."},{"speaker":"Johnny Ray Austin","startTime":1375.154,"endTime":1377.784,"body":"The idea that, you know,"},{"speaker":"Johnny Ray Austin","startTime":1375.154,"endTime":1377.784,"body":"yeah, yeah, yeah, I'm"},{"speaker":"Johnny Ray Austin","startTime":1377.794,"endTime":1378.764,"body":"going to build this thing."},{"speaker":"Johnny Ray Austin","startTime":1379.024,"endTime":1379.894,"body":"It's going to be great."},{"speaker":"Johnny Ray Austin","startTime":1379.894,"endTime":1380.744,"body":"Yeah, yeah."},{"speaker":"Conor Bronsdon","startTime":1381.694,"endTime":1382.344,"body":"If you, like"},{"speaker":"Conor Bronsdon","startTime":1382.384,"endTime":1383.944,"body":"me, are in the audience"},{"speaker":"Conor Bronsdon","startTime":1382.384,"endTime":1383.944,"body":"and listening here and"},{"speaker":"Conor Bronsdon","startTime":1383.944,"endTime":1386.734,"body":"are a little triggered by"},{"speaker":"Conor Bronsdon","startTime":1383.944,"endTime":1386.734,"body":"some of these things, I'd"},{"speaker":"Conor Bronsdon","startTime":1386.784,"endTime":1388.204,"body":"say just sit with that."},{"speaker":"Conor Bronsdon","startTime":1388.614,"endTime":1389.734,"body":"Think about the impact."},{"speaker":"Conor Bronsdon","startTime":1390.194,"endTime":1391.154,"body":"Johnny, I appreciate you,"},{"speaker":"Conor Bronsdon","startTime":1391.509,"endTime":1393.689,"body":"bring this up because you are,"},{"speaker":"Conor Bronsdon","startTime":1391.509,"endTime":1393.689,"body":"uh, you're holding our feet"},{"speaker":"Conor Bronsdon","startTime":1393.689,"endTime":1394.919,"body":"to the fire a little bit here."},{"speaker":"Johnny Ray Austin","startTime":1396.119,"endTime":1397.389,"body":"You"},{"speaker":"Johnny Ray Austin","startTime":1396.119,"endTime":1397.389,"body":"know, and it's all, it's"},{"speaker":"Johnny Ray Austin","startTime":1397.389,"endTime":1398.559,"body":"all done in love, right?"},{"speaker":"Johnny Ray Austin","startTime":1398.589,"endTime":1400.509,"body":"Because, you know, we've been"},{"speaker":"Johnny Ray Austin","startTime":1398.589,"endTime":1400.509,"body":"doing this for a long time"},{"speaker":"Johnny Ray Austin","startTime":1400.509,"endTime":1404.669,"body":"and, you know, over the past 10"},{"speaker":"Johnny Ray Austin","startTime":1400.509,"endTime":1404.669,"body":"years or so with, you know, 0"},{"speaker":"Johnny Ray Austin","startTime":1404.709,"endTime":1407.959,"body":"percent interest rates, we've"},{"speaker":"Johnny Ray Austin","startTime":1404.709,"endTime":1407.959,"body":"just gotten really out of"},{"speaker":"Johnny Ray Austin","startTime":1407.959,"endTime":1410.719,"body":"hand and we're suffering the"},{"speaker":"Johnny Ray Austin","startTime":1407.959,"endTime":1410.719,"body":"consequences of it right now."},{"speaker":"Johnny Ray Austin","startTime":1410.719,"endTime":1414.669,"body":"A lot of folks, you know,"},{"speaker":"Johnny Ray Austin","startTime":1410.719,"endTime":1414.669,"body":"built their careers in an era"},{"speaker":"Johnny Ray Austin","startTime":1414.689,"endTime":1417.899,"body":"that is just not reflective"},{"speaker":"Johnny Ray Austin","startTime":1414.689,"endTime":1417.899,"body":"of kind of normal times where"},{"speaker":"Johnny Ray Austin","startTime":1417.899,"endTime":1420.309,"body":"we're actually trying to build"},{"speaker":"Johnny Ray Austin","startTime":1417.899,"endTime":1420.309,"body":"businesses to generate profit."},{"speaker":"Johnny Ray Austin","startTime":1420.799,"endTime":1422.449,"body":"Deliver real value to users."},{"speaker":"Johnny Ray Austin","startTime":1422.449,"endTime":1424.009,"body":"And so they're finding"},{"speaker":"Johnny Ray Austin","startTime":1422.449,"endTime":1424.009,"body":"themselves kind of"},{"speaker":"Johnny Ray Austin","startTime":1424.009,"endTime":1424.909,"body":"struggling right now."},{"speaker":"Johnny Ray Austin","startTime":1424.969,"endTime":1425.239,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1425.479,"endTime":1427.369,"body":"To know how to, how to proceed."},{"speaker":"Johnny Ray Austin","startTime":1427.369,"endTime":1427.699,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":1427.699,"endTime":1431.179,"body":"You know, startups are shutting"},{"speaker":"Johnny Ray Austin","startTime":1427.699,"endTime":1431.179,"body":"down, you know, um, venture"},{"speaker":"Johnny Ray Austin","startTime":1431.179,"endTime":1434.989,"body":"capital money just really"},{"speaker":"Johnny Ray Austin","startTime":1431.179,"endTime":1434.989,"body":"isn't there like it used to be."},{"speaker":"Johnny Ray Austin","startTime":1435.049,"endTime":1438.049,"body":"Um, and just people are, are"},{"speaker":"Johnny Ray Austin","startTime":1435.049,"endTime":1438.049,"body":"really struggling and they're."},{"speaker":"Johnny Ray Austin","startTime":1438.559,"endTime":1440.719,"body":"Searching within"},{"speaker":"Johnny Ray Austin","startTime":1438.559,"endTime":1440.719,"body":"themselves for solutions."},{"speaker":"Johnny Ray Austin","startTime":1440.719,"endTime":1442.939,"body":"And you know, I think we have to"},{"speaker":"Johnny Ray Austin","startTime":1440.719,"endTime":1442.939,"body":"kind of show ourselves a little"},{"speaker":"Johnny Ray Austin","startTime":1442.939,"endTime":1445.849,"body":"bit of grace here, but you"},{"speaker":"Johnny Ray Austin","startTime":1442.939,"endTime":1445.849,"body":"know, it's kind of time to wake"},{"speaker":"Johnny Ray Austin","startTime":1445.849,"endTime":1449.519,"body":"up to reality and kind of, you"},{"speaker":"Johnny Ray Austin","startTime":1445.849,"endTime":1449.519,"body":"know, take everything in stride."},{"speaker":"Conor Bronsdon","startTime":1450.129,"endTime":1450.609,"body":"Absolutely."},{"speaker":"Conor Bronsdon","startTime":1450.609,"endTime":1454.569,"body":"We have, I mean, we're, we're"},{"speaker":"Conor Bronsdon","startTime":1450.609,"endTime":1454.569,"body":"in the technology business."},{"speaker":"Conor Bronsdon","startTime":1454.574,"endTime":1455.919,"body":"It's a, it's a change"},{"speaker":"Conor Bronsdon","startTime":1454.574,"endTime":1455.919,"body":"focused business."},{"speaker":"Conor Bronsdon","startTime":1455.919,"endTime":1457.749,"body":"The only constant"},{"speaker":"Conor Bronsdon","startTime":1455.919,"endTime":1457.749,"body":"in life is change."},{"speaker":"Conor Bronsdon","startTime":1457.929,"endTime":1458.109,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1458.499,"endTime":1461.709,"body":"And when we're doing"},{"speaker":"Conor Bronsdon","startTime":1458.499,"endTime":1461.709,"body":"engineering, we're continuous"},{"speaker":"Conor Bronsdon","startTime":1461.709,"endTime":1463.389,"body":"learning, continuous iterations."},{"speaker":"Conor Bronsdon","startTime":1463.389,"endTime":1464.709,"body":"That's what, how we"},{"speaker":"Conor Bronsdon","startTime":1463.389,"endTime":1464.709,"body":"should approach it."},{"speaker":"Conor Bronsdon","startTime":1465.039,"endTime":1467.449,"body":"We need to apply that same"},{"speaker":"Conor Bronsdon","startTime":1465.039,"endTime":1467.449,"body":"phenomenon to how we lead,"},{"speaker":"Conor Bronsdon","startTime":1467.449,"endTime":1469.849,"body":"how we construct teams, how"},{"speaker":"Conor Bronsdon","startTime":1467.449,"endTime":1469.849,"body":"we think about our businesses."},{"speaker":"Conor Bronsdon","startTime":1469.849,"endTime":1472.989,"body":"Because the circumstances"},{"speaker":"Conor Bronsdon","startTime":1469.849,"endTime":1472.989,"body":"on the ground today are very"},{"speaker":"Conor Bronsdon","startTime":1472.989,"endTime":1475.809,"body":"different than two years"},{"speaker":"Conor Bronsdon","startTime":1472.989,"endTime":1475.809,"body":"ago, six months ago even."},{"speaker":"Conor Bronsdon","startTime":1476.339,"endTime":1480.959,"body":"And to your point, I think"},{"speaker":"Conor Bronsdon","startTime":1476.339,"endTime":1480.959,"body":"a lot of us have struggled"},{"speaker":"Conor Bronsdon","startTime":1480.959,"endTime":1484.299,"body":"with, how do we make"},{"speaker":"Conor Bronsdon","startTime":1480.959,"endTime":1484.299,"body":"that transition to this?"},{"speaker":"Conor Bronsdon","startTime":1484.979,"endTime":1488.959,"body":"And, you know, we were"},{"speaker":"Conor Bronsdon","startTime":1484.979,"endTime":1488.959,"body":"incentivized by all these zero"},{"speaker":"Conor Bronsdon","startTime":1488.959,"endTime":1492.169,"body":"interest rate phenomenon to"},{"speaker":"Conor Bronsdon","startTime":1488.959,"endTime":1492.169,"body":"make these other decisions."},{"speaker":"Conor Bronsdon","startTime":1494.789,"endTime":1498.419,"body":"Public, private that thought"},{"speaker":"Conor Bronsdon","startTime":1494.789,"endTime":1498.419,"body":"this would continue forever."},{"speaker":"Conor Bronsdon","startTime":1498.419,"endTime":1501.359,"body":"And uh, yeah, I mean, look"},{"speaker":"Conor Bronsdon","startTime":1498.419,"endTime":1501.359,"body":"at what happened to crypto."},{"speaker":"Conor Bronsdon","startTime":1501.419,"endTime":1501.689,"body":"Look."},{"speaker":"Conor Bronsdon","startTime":1501.899,"endTime":1502.079,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":1502.079,"endTime":1505.139,"body":"Look at, you know, many"},{"speaker":"Conor Bronsdon","startTime":1502.079,"endTime":1505.139,"body":"companies that thought"},{"speaker":"Conor Bronsdon","startTime":1505.739,"endTime":1507.689,"body":"Covid related demand would"},{"speaker":"Conor Bronsdon","startTime":1505.739,"endTime":1507.689,"body":"just continue forever."},{"speaker":"Conor Bronsdon","startTime":1507.719,"endTime":1507.959,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1508.319,"endTime":1510.929,"body":"Um, zoom, for example,"},{"speaker":"Conor Bronsdon","startTime":1508.319,"endTime":1510.929,"body":"has had some issues."},{"speaker":"Conor Bronsdon","startTime":1510.929,"endTime":1512.399,"body":"Pelotons has some issues."},{"speaker":"Conor Bronsdon","startTime":1512.429,"endTime":1512.519,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1512.519,"endTime":1514.499,"body":"Plenty of other names wouldn't"},{"speaker":"Conor Bronsdon","startTime":1512.519,"endTime":1514.499,"body":"just pick one out of the hat."},{"speaker":"Conor Bronsdon","startTime":1515.489,"endTime":1520.559,"body":"and it's, it's okay to have"},{"speaker":"Conor Bronsdon","startTime":1515.489,"endTime":1520.559,"body":"been wrong and to make mistakes."},{"speaker":"Conor Bronsdon","startTime":1520.559,"endTime":1521.009,"body":"We all do that."},{"speaker":"Conor Bronsdon","startTime":1521.009,"endTime":1522.539,"body":"It's now, now though, we"},{"speaker":"Conor Bronsdon","startTime":1521.009,"endTime":1522.539,"body":"have to learn from it."},{"speaker":"Conor Bronsdon","startTime":1522.629,"endTime":1522.809,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1522.809,"endTime":1525.809,"body":"And the failure to now learn"},{"speaker":"Conor Bronsdon","startTime":1522.809,"endTime":1525.809,"body":"and change and iterate,"},{"speaker":"Conor Bronsdon","startTime":1526.469,"endTime":1527.429,"body":"that's where problems come in."},{"speaker":"Johnny Ray Austin","startTime":1527.609,"endTime":1528.359,"body":"Yep, yep."},{"speaker":"Johnny Ray Austin","startTime":1528.419,"endTime":1528.989,"body":"Exactly."},{"speaker":"Johnny Ray Austin","startTime":1528.989,"endTime":1531.539,"body":"You know, everything you"},{"speaker":"Johnny Ray Austin","startTime":1528.989,"endTime":1531.539,"body":"said is, is, is spot on."},{"speaker":"Johnny Ray Austin","startTime":1531.989,"endTime":1533.789,"body":"And you know, and a lot"},{"speaker":"Johnny Ray Austin","startTime":1531.989,"endTime":1533.789,"body":"of those companies are"},{"speaker":"Johnny Ray Austin","startTime":1533.789,"endTime":1534.839,"body":"making changes, right."},{"speaker":"Johnny Ray Austin","startTime":1534.839,"endTime":1535.859,"body":"They're hard changes."},{"speaker":"Johnny Ray Austin","startTime":1536.249,"endTime":1539.789,"body":"Um, but they are, and you"},{"speaker":"Johnny Ray Austin","startTime":1536.249,"endTime":1539.789,"body":"know, a lot of employees."},{"speaker":"Johnny Ray Austin","startTime":1539.789,"endTime":1541.439,"body":"The other thing about it"},{"speaker":"Johnny Ray Austin","startTime":1539.789,"endTime":1541.439,"body":"is, you know, they felt."},{"speaker":"Johnny Ray Austin","startTime":1541.939,"endTime":1544.509,"body":"They feel betrayed by a lot"},{"speaker":"Johnny Ray Austin","startTime":1541.939,"endTime":1544.509,"body":"of the companies, right?"},{"speaker":"Johnny Ray Austin","startTime":1544.509,"endTime":1546.939,"body":"Because they've been, you know,"},{"speaker":"Johnny Ray Austin","startTime":1544.509,"endTime":1546.939,"body":"delivering a certain narrative"},{"speaker":"Johnny Ray Austin","startTime":1546.939,"endTime":1547.429,"body":"over the past 10 years."},{"speaker":"Johnny Ray Austin","startTime":1547.429,"endTime":1548.449,"body":"Overhiring."},{"speaker":"Johnny Ray Austin","startTime":1548.499,"endTime":1551.789,"body":"Overhiring, um, making"},{"speaker":"Johnny Ray Austin","startTime":1548.499,"endTime":1551.789,"body":"a lot of promises."},{"speaker":"Johnny Ray Austin","startTime":1551.799,"endTime":1555.829,"body":"Um, you know, a lot of folks"},{"speaker":"Johnny Ray Austin","startTime":1551.799,"endTime":1555.829,"body":"were, you know, really banking"},{"speaker":"Johnny Ray Austin","startTime":1555.829,"endTime":1558.139,"body":"on this idea of, you know,"},{"speaker":"Johnny Ray Austin","startTime":1555.829,"endTime":1558.139,"body":"we're going to go public"},{"speaker":"Johnny Ray Austin","startTime":1558.139,"endTime":1560.759,"body":"and I'm going to be said"},{"speaker":"Johnny Ray Austin","startTime":1558.139,"endTime":1560.759,"body":"and all this other stuff."},{"speaker":"Johnny Ray Austin","startTime":1560.769,"endTime":1560.939,"body":"That's nice."},{"speaker":"Johnny Ray Austin","startTime":1560.939,"endTime":1563.119,"body":"I mean, it's, it's, you"},{"speaker":"Johnny Ray Austin","startTime":1560.939,"endTime":1563.119,"body":"know, and it's tough."},{"speaker":"Johnny Ray Austin","startTime":1563.139,"endTime":1563.869,"body":"It really is."},{"speaker":"Johnny Ray Austin","startTime":1563.869,"endTime":1564.589,"body":"It really is."},{"speaker":"Johnny Ray Austin","startTime":1564.589,"endTime":1566.979,"body":"And so, and now it's the"},{"speaker":"Johnny Ray Austin","startTime":1564.589,"endTime":1566.979,"body":"opposite, you know, it's"},{"speaker":"Johnny Ray Austin","startTime":1567.039,"endTime":1569.569,"body":"laid off and, you know, um."},{"speaker":"Johnny Ray Austin","startTime":1570.189,"endTime":1571.989,"body":"Your role has been"},{"speaker":"Johnny Ray Austin","startTime":1570.189,"endTime":1571.989,"body":"eliminated, that sort of"},{"speaker":"Johnny Ray Austin","startTime":1571.989,"endTime":1574.079,"body":"thing, and people haven't"},{"speaker":"Johnny Ray Austin","startTime":1571.989,"endTime":1574.079,"body":"really lived through that."},{"speaker":"Johnny Ray Austin","startTime":1574.079,"endTime":1577.069,"body":"It's funny, you know, it was"},{"speaker":"Johnny Ray Austin","startTime":1574.079,"endTime":1577.069,"body":"still sort of towards the"},{"speaker":"Johnny Ray Austin","startTime":1577.099,"endTime":1578.959,"body":"beginning of my career, but"},{"speaker":"Johnny Ray Austin","startTime":1577.099,"endTime":1578.959,"body":"I remember going through the"},{"speaker":"Johnny Ray Austin","startTime":1578.959,"endTime":1582.859,"body":"financial crisis and like, when"},{"speaker":"Johnny Ray Austin","startTime":1578.959,"endTime":1582.859,"body":"things were in a downturn then."},{"speaker":"Johnny Ray Austin","startTime":1582.859,"endTime":1586.199,"body":"Um, you know, and so to"},{"speaker":"Johnny Ray Austin","startTime":1582.859,"endTime":1586.199,"body":"see it come back around,"},{"speaker":"Johnny Ray Austin","startTime":1586.199,"endTime":1587.919,"body":"it's like, oh yeah, we've"},{"speaker":"Johnny Ray Austin","startTime":1586.199,"endTime":1587.919,"body":"kind of seen this before."},{"speaker":"Johnny Ray Austin","startTime":1588.199,"endTime":1589.999,"body":"Um, but a lot of people haven't."},{"speaker":"Johnny Ray Austin","startTime":1590.099,"endTime":1593.419,"body":"I mean, they're having a real"},{"speaker":"Johnny Ray Austin","startTime":1590.099,"endTime":1593.419,"body":"hard time kind of, you know,"},{"speaker":"Johnny Ray Austin","startTime":1593.429,"endTime":1596.689,"body":"reconciling what they've been"},{"speaker":"Johnny Ray Austin","startTime":1593.429,"endTime":1596.689,"body":"told the past few years versus"},{"speaker":"Johnny Ray Austin","startTime":1596.689,"endTime":1597.749,"body":"what's actually happening."},{"speaker":"Johnny Ray Austin","startTime":1597.805,"endTime":1601.314,"body":"Yeah,"},{"speaker":"Conor Bronsdon","startTime":1601.314,"endTime":1602.304,"body":"And let's be clear."},{"speaker":"Conor Bronsdon","startTime":1602.304,"endTime":1604.444,"body":"Like, Johnny and I aren't"},{"speaker":"Conor Bronsdon","startTime":1602.304,"endTime":1604.444,"body":"blaming these people."},{"speaker":"Conor Bronsdon","startTime":1604.444,"endTime":1606.774,"body":"These people, some of"},{"speaker":"Conor Bronsdon","startTime":1604.444,"endTime":1606.774,"body":"you probably listening,"},{"speaker":"Conor Bronsdon","startTime":1607.084,"endTime":1608.124,"body":"are feeling this way."},{"speaker":"Conor Bronsdon","startTime":1608.424,"endTime":1609.964,"body":"This is a tough situation."},{"speaker":"Conor Bronsdon","startTime":1611.924,"endTime":1612.974,"body":"We want to be here to help."},{"speaker":"Conor Bronsdon","startTime":1621.124,"endTime":1623.104,"body":"Built the skills to now"},{"speaker":"Conor Bronsdon","startTime":1621.124,"endTime":1623.104,"body":"iterate based off of"},{"speaker":"Conor Bronsdon","startTime":1623.194,"endTime":1625.594,"body":"changing market conditions,"},{"speaker":"Conor Bronsdon","startTime":1623.194,"endTime":1625.594,"body":"understanding the context of"},{"speaker":"Conor Bronsdon","startTime":1625.594,"endTime":1626.914,"body":"the business and other pieces."},{"speaker":"Conor Bronsdon","startTime":1627.094,"endTime":1627.364,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1627.454,"endTime":1630.664,"body":"Uh, and maybe eventually we'll"},{"speaker":"Conor Bronsdon","startTime":1627.454,"endTime":1630.664,"body":"go a product roadmap, right?"},{"speaker":"Conor Bronsdon","startTime":1630.694,"endTime":1630.994,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":1631.054,"endTime":1631.354,"body":"yeah,"},{"speaker":"Johnny Ray Austin","startTime":1631.414,"endTime":1632.014,"body":"exactly."},{"speaker":"Johnny Ray Austin","startTime":1632.224,"endTime":1634.234,"body":"I mean, the good news is"},{"speaker":"Johnny Ray Austin","startTime":1632.224,"endTime":1634.234,"body":"these things are cyclical."},{"speaker":"Johnny Ray Austin","startTime":1634.354,"endTime":1634.474,"body":"Yes."},{"speaker":"Johnny Ray Austin","startTime":1634.474,"endTime":1634.744,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":1635.044,"endTime":1637.294,"body":"The markets will come back,"},{"speaker":"Johnny Ray Austin","startTime":1635.044,"endTime":1637.294,"body":"you know, companies will"},{"speaker":"Johnny Ray Austin","startTime":1637.299,"endTime":1638.644,"body":"start to raise money again."},{"speaker":"Johnny Ray Austin","startTime":1639.049,"endTime":1641.389,"body":"But I think that, you know,"},{"speaker":"Johnny Ray Austin","startTime":1639.049,"endTime":1641.389,"body":"the people who are going"},{"speaker":"Johnny Ray Austin","startTime":1641.389,"endTime":1643.669,"body":"through this for the first"},{"speaker":"Johnny Ray Austin","startTime":1641.389,"endTime":1643.669,"body":"time now will be wiser."},{"speaker":"Johnny Ray Austin","startTime":1643.909,"endTime":1644.359,"body":"Yeah, right."},{"speaker":"Johnny Ray Austin","startTime":1644.359,"endTime":1647.239,"body":"They'll know in their heads,"},{"speaker":"Johnny Ray Austin","startTime":1644.359,"endTime":1647.239,"body":"like, you know, times are"},{"speaker":"Johnny Ray Austin","startTime":1647.239,"endTime":1649.699,"body":"great, but it's only a matter"},{"speaker":"Johnny Ray Austin","startTime":1647.239,"endTime":1649.699,"body":"of time before, you know,"},{"speaker":"Johnny Ray Austin","startTime":1649.699,"endTime":1651.019,"body":"we're in another down cycle."},{"speaker":"Johnny Ray Austin","startTime":1651.379,"endTime":1654.589,"body":"Um, and so they'll have a new"},{"speaker":"Johnny Ray Austin","startTime":1651.379,"endTime":1654.589,"body":"generation of people to kind of"},{"speaker":"Johnny Ray Austin","startTime":1654.619,"endTime":1656.029,"body":"help walk through that process."},{"speaker":"Johnny Ray Austin","startTime":1656.029,"endTime":1656.569,"body":"But"},{"speaker":"Conor Bronsdon","startTime":1656.659,"endTime":1658.309,"body":"Yeah, and I"},{"speaker":"Conor Bronsdon","startTime":1656.659,"endTime":1658.309,"body":"think there's this concept"},{"speaker":"Conor Bronsdon","startTime":1658.309,"endTime":1661.529,"body":"of, you know, hedging"},{"speaker":"Conor Bronsdon","startTime":1658.309,"endTime":1661.529,"body":"in financial markets or"},{"speaker":"Conor Bronsdon","startTime":1661.529,"endTime":1664.294,"body":"de-risking, uh, at a, at a"},{"speaker":"Conor Bronsdon","startTime":1661.529,"endTime":1664.294,"body":"company level where we think."},{"speaker":"Conor Bronsdon","startTime":1665.129,"endTime":1666.779,"body":"You know, leaders should look"},{"speaker":"Conor Bronsdon","startTime":1665.129,"endTime":1666.779,"body":"around corners and think about"},{"speaker":"Conor Bronsdon","startTime":1666.779,"endTime":1669.209,"body":"how to de-risk and, and be"},{"speaker":"Conor Bronsdon","startTime":1666.779,"endTime":1669.209,"body":"prepared for these situations."},{"speaker":"Conor Bronsdon","startTime":1669.209,"endTime":1671.159,"body":"And sometimes you can be, and"},{"speaker":"Conor Bronsdon","startTime":1669.209,"endTime":1671.159,"body":"sometimes it's hard to be."},{"speaker":"Conor Bronsdon","startTime":1671.429,"endTime":1671.549,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1671.579,"endTime":1673.559,"body":"Um, but it's also something"},{"speaker":"Conor Bronsdon","startTime":1671.579,"endTime":1673.559,"body":"we need to think about"},{"speaker":"Conor Bronsdon","startTime":1673.559,"endTime":1674.609,"body":"in our own careers even."},{"speaker":"Conor Bronsdon","startTime":1674.609,"endTime":1674.699,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1674.699,"endTime":1677.789,"body":"It's like, okay, like, yes, do"},{"speaker":"Conor Bronsdon","startTime":1674.699,"endTime":1677.789,"body":"it for your business, do it for,"},{"speaker":"Conor Bronsdon","startTime":1677.789,"endTime":1681.059,"body":"for your work, but think about"},{"speaker":"Conor Bronsdon","startTime":1677.789,"endTime":1681.059,"body":"yourself too and say like, I,"},{"speaker":"Conor Bronsdon","startTime":1681.119,"endTime":1682.259,"body":"it won't be this way forever."},{"speaker":"Conor Bronsdon","startTime":1682.259,"endTime":1685.169,"body":"Change is that constant we"},{"speaker":"Conor Bronsdon","startTime":1682.259,"endTime":1685.169,"body":"keep talking about, like, how"},{"speaker":"Conor Bronsdon","startTime":1685.169,"endTime":1687.419,"body":"do I need to think differently"},{"speaker":"Conor Bronsdon","startTime":1685.169,"endTime":1687.419,"body":"about how I lead my team?"},{"speaker":"Conor Bronsdon","startTime":1687.419,"endTime":1688.559,"body":"How do I need to think"},{"speaker":"Conor Bronsdon","startTime":1687.419,"endTime":1688.559,"body":"differently about the"},{"speaker":"Conor Bronsdon","startTime":1688.559,"endTime":1689.939,"body":"decisions I make, whether it's."},{"speaker":"Conor Bronsdon","startTime":1690.524,"endTime":1690.764,"body":"I dunno."},{"speaker":"Conor Bronsdon","startTime":1690.764,"endTime":1692.144,"body":"Saving more or Yeah."},{"speaker":"Conor Bronsdon","startTime":1692.204,"endTime":1695.414,"body":"You know, your career track,"},{"speaker":"Conor Bronsdon","startTime":1692.204,"endTime":1695.414,"body":"uh, learning new skills."},{"speaker":"Conor Bronsdon","startTime":1695.474,"endTime":1695.714,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":1695.834,"endTime":1698.324,"body":"Um, it's a, it's a tough"},{"speaker":"Conor Bronsdon","startTime":1695.834,"endTime":1698.324,"body":"topic, but it's, it's a"},{"speaker":"Conor Bronsdon","startTime":1698.329,"endTime":1699.284,"body":"necessary conversation."},{"speaker":"Johnny Ray Austin","startTime":1699.284,"endTime":1699.884,"body":"Yeah, for sure."},{"speaker":"Conor Bronsdon","startTime":1700.514,"endTime":1702.644,"body":"And I know"},{"speaker":"Conor Bronsdon","startTime":1700.514,"endTime":1702.644,"body":"you have also been confronted"},{"speaker":"Conor Bronsdon","startTime":1702.644,"endTime":1704.594,"body":"with some new challenges"},{"speaker":"Conor Bronsdon","startTime":1702.644,"endTime":1704.594,"body":"here, which seems like are"},{"speaker":"Conor Bronsdon","startTime":1704.594,"endTime":1705.854,"body":"driving growth and excitement."},{"speaker":"Conor Bronsdon","startTime":1705.859,"endTime":1708.434,"body":"I mentioned that your, your"},{"speaker":"Conor Bronsdon","startTime":1705.859,"endTime":1708.434,"body":"role has recently changed."},{"speaker":"Conor Bronsdon","startTime":1708.524,"endTime":1708.974,"body":"Um, yeah."},{"speaker":"Conor Bronsdon","startTime":1709.214,"endTime":1711.344,"body":"Because it sounds like"},{"speaker":"Conor Bronsdon","startTime":1709.214,"endTime":1711.344,"body":"Best Egg is building out."},{"speaker":"Conor Bronsdon","startTime":1711.809,"endTime":1714.699,"body":"Uh, a new product organization"},{"speaker":"Conor Bronsdon","startTime":1711.809,"endTime":1714.699,"body":"which you are taking a leading"},{"speaker":"Conor Bronsdon","startTime":1714.699,"endTime":1715.099,"body":"role in."},{"speaker":"Johnny Ray Austin","startTime":1721.809,"endTime":1724.999,"body":"Success, you"},{"speaker":"Johnny Ray Austin","startTime":1721.809,"endTime":1724.999,"body":"know, in fits and starts, um,"},{"speaker":"Johnny Ray Austin","startTime":1725.009,"endTime":1727.589,"body":"started off as a single product"},{"speaker":"Johnny Ray Austin","startTime":1725.009,"endTime":1727.589,"body":"company and kind of found, found"},{"speaker":"Johnny Ray Austin","startTime":1727.589,"endTime":1730.839,"body":"its way into a multi product"},{"speaker":"Johnny Ray Austin","startTime":1727.589,"endTime":1730.839,"body":"company, but the organization"},{"speaker":"Johnny Ray Austin","startTime":1730.889,"endTime":1733.789,"body":"kind of lagged behind in terms"},{"speaker":"Johnny Ray Austin","startTime":1730.889,"endTime":1733.789,"body":"of adjusting to that multi"},{"speaker":"Johnny Ray Austin","startTime":1733.789,"endTime":1737.979,"body":"product world, um, and so the"},{"speaker":"Johnny Ray Austin","startTime":1733.789,"endTime":1737.979,"body":"way things had been getting"},{"speaker":"Johnny Ray Austin","startTime":1737.979,"endTime":1740.699,"body":"prioritized and done in the"},{"speaker":"Johnny Ray Austin","startTime":1737.979,"endTime":1740.699,"body":"past just wasn't really scaling"},{"speaker":"Johnny Ray Austin","startTime":1740.699,"endTime":1741.969,"body":"to what was needed, right?"},{"speaker":"Johnny Ray Austin","startTime":1742.249,"endTime":1744.919,"body":"You know, I think the, the"},{"speaker":"Johnny Ray Austin","startTime":1742.249,"endTime":1744.919,"body":"big inflection point was, um,"},{"speaker":"Johnny Ray Austin","startTime":1745.249,"endTime":1747.929,"body":"you know, the company I was a"},{"speaker":"Johnny Ray Austin","startTime":1745.249,"endTime":1747.929,"body":"part of, uh, till when we were"},{"speaker":"Johnny Ray Austin","startTime":1747.929,"endTime":1749.619,"body":"acquired by Best Egg last year."},{"speaker":"Johnny Ray Austin","startTime":1749.974,"endTime":1752.564,"body":"Um, coming on board and all"},{"speaker":"Johnny Ray Austin","startTime":1749.974,"endTime":1752.564,"body":"of a sudden, you know, us"},{"speaker":"Johnny Ray Austin","startTime":1752.564,"endTime":1754.944,"body":"having to integrate, you"},{"speaker":"Johnny Ray Austin","startTime":1752.564,"endTime":1754.944,"body":"know, our technology, but"},{"speaker":"Johnny Ray Austin","startTime":1754.944,"endTime":1757.544,"body":"also our users, and figuring"},{"speaker":"Johnny Ray Austin","startTime":1754.944,"endTime":1757.544,"body":"out how we add value to the"},{"speaker":"Johnny Ray Austin","startTime":1757.544,"endTime":1759.194,"body":"rest of the organization,"},{"speaker":"Johnny Ray Austin","startTime":1757.544,"endTime":1759.194,"body":"that sort of thing."},{"speaker":"Johnny Ray Austin","startTime":1759.574,"endTime":1761.574,"body":"Um, and figuring"},{"speaker":"Johnny Ray Austin","startTime":1759.574,"endTime":1761.574,"body":"out prioritization."},{"speaker":"Johnny Ray Austin","startTime":1761.914,"endTime":1764.964,"body":"It became clear that we needed"},{"speaker":"Johnny Ray Austin","startTime":1761.914,"endTime":1764.964,"body":"a new way to kind of operate."},{"speaker":"Johnny Ray Austin","startTime":1765.399,"endTime":1768.859,"body":"That allowed us to, um,"},{"speaker":"Johnny Ray Austin","startTime":1765.399,"endTime":1768.859,"body":"empower people to make"},{"speaker":"Johnny Ray Austin","startTime":1768.859,"endTime":1771.359,"body":"decisions for their"},{"speaker":"Johnny Ray Austin","startTime":1768.859,"endTime":1771.359,"body":"particular lines of business."},{"speaker":"Johnny Ray Austin","startTime":1771.699,"endTime":1774.159,"body":"And, you know, normally,"},{"speaker":"Johnny Ray Austin","startTime":1771.699,"endTime":1774.159,"body":"that's, you know, the"},{"speaker":"Johnny Ray Austin","startTime":1774.159,"endTime":1776.209,"body":"product organization,"},{"speaker":"Johnny Ray Austin","startTime":1774.159,"endTime":1776.209,"body":"you know, doing that."},{"speaker":"Johnny Ray Austin","startTime":1776.209,"endTime":1779.109,"body":"But, since one did not"},{"speaker":"Johnny Ray Austin","startTime":1776.209,"endTime":1779.109,"body":"exist, it was really hard"},{"speaker":"Johnny Ray Austin","startTime":1779.109,"endTime":1781.379,"body":"to kind of enable that"},{"speaker":"Johnny Ray Austin","startTime":1779.109,"endTime":1781.379,"body":"for the rest of the org."},{"speaker":"Johnny Ray Austin","startTime":1781.729,"endTime":1784.179,"body":"And so, we decided to,"},{"speaker":"Johnny Ray Austin","startTime":1781.729,"endTime":1784.179,"body":"um, create a product"},{"speaker":"Johnny Ray Austin","startTime":1784.179,"endTime":1785.449,"body":"organization, and so."},{"speaker":"Johnny Ray Austin","startTime":1786.024,"endTime":1789.444,"body":"My new role has taken up one"},{"speaker":"Johnny Ray Austin","startTime":1786.024,"endTime":1789.444,"body":"of the leadership roles, um, as"},{"speaker":"Johnny Ray Austin","startTime":1789.444,"endTime":1791.934,"body":"senior director of product for"},{"speaker":"Johnny Ray Austin","startTime":1789.444,"endTime":1791.934,"body":"Connected digital experience and"},{"speaker":"Johnny Ray Austin","startTime":1791.934,"endTime":1794.064,"body":"helping to kind of drive that"},{"speaker":"Johnny Ray Austin","startTime":1791.934,"endTime":1794.064,"body":"change throughout the company."},{"speaker":"Conor Bronsdon","startTime":1794.394,"endTime":1794.874,"body":"What have you"},{"speaker":"Conor Bronsdon","startTime":1794.874,"endTime":1797.154,"body":"learned from both the"},{"speaker":"Conor Bronsdon","startTime":1794.874,"endTime":1797.154,"body":"acquisition process,"},{"speaker":"Conor Bronsdon","startTime":1797.154,"endTime":1797.244,"body":"mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":1797.489,"endTime":1799.974,"body":", which is always a interesting"},{"speaker":"Conor Bronsdon","startTime":1797.489,"endTime":1799.974,"body":"one for folks that come"},{"speaker":"Conor Bronsdon","startTime":1799.974,"endTime":1800.664,"body":"into a new company."},{"speaker":"Conor Bronsdon","startTime":1800.664,"endTime":1800.724,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1800.724,"endTime":1803.754,"body":"And then now creating a"},{"speaker":"Conor Bronsdon","startTime":1800.724,"endTime":1803.754,"body":"new business unit or being"},{"speaker":"Conor Bronsdon","startTime":1803.754,"endTime":1805.884,"body":"part of creating the new"},{"speaker":"Conor Bronsdon","startTime":1803.754,"endTime":1805.884,"body":"business unit within Best Egg."},{"speaker":"Johnny Ray Austin","startTime":1806.604,"endTime":1806.994,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1806.994,"endTime":1808.344,"body":"Um, change is hard."},{"speaker":"Johnny Ray Austin","startTime":1808.794,"endTime":1811.224,"body":", I mean, this is something"},{"speaker":"Johnny Ray Austin","startTime":1808.794,"endTime":1811.224,"body":"I knew, you know, mentally,"},{"speaker":"Conor Bronsdon","startTime":1811.224,"endTime":1812.364,"body":"but, but"},{"speaker":"Conor Bronsdon","startTime":1811.224,"endTime":1812.364,"body":"you're feeling it right now?"},{"speaker":"Johnny Ray Austin","startTime":1812.514,"endTime":1812.724,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":1812.724,"endTime":1813.714,"body":"Really, really feeling it."},{"speaker":"Johnny Ray Austin","startTime":1813.714,"endTime":1814.344,"body":"Um."},{"speaker":"Johnny Ray Austin","startTime":1815.039,"endTime":1819.914,"body":"Change is hard, but you know,"},{"speaker":"Johnny Ray Austin","startTime":1815.039,"endTime":1819.914,"body":"one of the things that Really"},{"speaker":"Johnny Ray Austin","startTime":1819.914,"endTime":1822.954,"body":"sunk in for me over the past"},{"speaker":"Johnny Ray Austin","startTime":1819.914,"endTime":1822.954,"body":"eight months or so is that,"},{"speaker":"Johnny Ray Austin","startTime":1822.984,"endTime":1825.924,"body":"you know, having a really"},{"speaker":"Johnny Ray Austin","startTime":1822.984,"endTime":1825.924,"body":"strong team Really helps"},{"speaker":"Johnny Ray Austin","startTime":1825.924,"endTime":1827.144,"body":"make things a lot easier."},{"speaker":"Johnny Ray Austin","startTime":1827.544,"endTime":1832.444,"body":"The team that we hired over at"},{"speaker":"Johnny Ray Austin","startTime":1827.544,"endTime":1832.444,"body":"Till and brought over is super,"},{"speaker":"Johnny Ray Austin","startTime":1832.444,"endTime":1835.125,"body":"super resilient To think about"},{"speaker":"Johnny Ray Austin","startTime":1832.444,"endTime":1835.125,"body":"all the things that they had to"},{"speaker":"Johnny Ray Austin","startTime":1835.135,"endTime":1838.035,"body":"go through, you know last year"},{"speaker":"Johnny Ray Austin","startTime":1835.135,"endTime":1838.035,"body":"when we actually started talking"},{"speaker":"Johnny Ray Austin","startTime":1838.035,"endTime":1841.425,"body":"about acquisition Building a"},{"speaker":"Johnny Ray Austin","startTime":1838.035,"endTime":1841.425,"body":"product knowing that that's"},{"speaker":"Johnny Ray Austin","startTime":1841.425,"endTime":1844.215,"body":"a thing that's probably gonna"},{"speaker":"Johnny Ray Austin","startTime":1841.425,"endTime":1844.215,"body":"happen, but maybe not happen"},{"speaker":"Johnny Ray Austin","startTime":1844.225,"endTime":1846.817,"body":"what happens if it doesn't"},{"speaker":"Johnny Ray Austin","startTime":1844.225,"endTime":1846.817,"body":"happen Integrating into a new"},{"speaker":"Johnny Ray Austin","startTime":1846.817,"endTime":1850.167,"body":"company, a new company culture,"},{"speaker":"Johnny Ray Austin","startTime":1846.817,"endTime":1850.167,"body":"new ways of doing things,"},{"speaker":"Johnny Ray Austin","startTime":1850.167,"endTime":1851.597,"body":"new ways of making decisions."},{"speaker":"Johnny Ray Austin","startTime":1852.347,"endTime":1855.507,"body":"By the way, relaunching the"},{"speaker":"Johnny Ray Austin","startTime":1852.347,"endTime":1855.507,"body":"product, um, signing new"},{"speaker":"Johnny Ray Austin","startTime":1855.517,"endTime":1858.717,"body":"partners, you know, all in the"},{"speaker":"Johnny Ray Austin","startTime":1855.517,"endTime":1858.717,"body":"span of like six months or so."},{"speaker":"Johnny Ray Austin","startTime":1859.017,"endTime":1861.117,"body":"Um, and they were like,"},{"speaker":"Johnny Ray Austin","startTime":1859.017,"endTime":1861.117,"body":"able to hit every single"},{"speaker":"Johnny Ray Austin","startTime":1861.117,"endTime":1862.017,"body":"one of those goals."},{"speaker":"Johnny Ray Austin","startTime":1862.017,"endTime":1866.757,"body":"And so, I think it was because"},{"speaker":"Johnny Ray Austin","startTime":1862.017,"endTime":1866.757,"body":"the team we had was so strong."},{"speaker":"Johnny Ray Austin","startTime":1866.857,"endTime":1869.227,"body":"And that's something"},{"speaker":"Johnny Ray Austin","startTime":1866.857,"endTime":1869.227,"body":"I think about a lot."},{"speaker":"Johnny Ray Austin","startTime":1870.397,"endTime":1872.287,"body":"That's something I'm bringing"},{"speaker":"Johnny Ray Austin","startTime":1870.397,"endTime":1872.287,"body":"with me in a new product"},{"speaker":"Johnny Ray Austin","startTime":1872.287,"endTime":1875.737,"body":"organization at Best Egg and"},{"speaker":"Johnny Ray Austin","startTime":1872.287,"endTime":1875.737,"body":"really starting from basics and"},{"speaker":"Johnny Ray Austin","startTime":1875.737,"endTime":1878.557,"body":"figuring out how we can build"},{"speaker":"Johnny Ray Austin","startTime":1875.737,"endTime":1878.557,"body":"the strongest team possible."},{"speaker":"Johnny Ray Austin","startTime":1878.917,"endTime":1881.107,"body":"Um, 'cause product orgs"},{"speaker":"Johnny Ray Austin","startTime":1878.917,"endTime":1881.107,"body":"are gonna be like the"},{"speaker":"Johnny Ray Austin","startTime":1881.112,"endTime":1884.197,"body":"backbone of any organization"},{"speaker":"Johnny Ray Austin","startTime":1881.112,"endTime":1884.197,"body":"that's trying to actually"},{"speaker":"Johnny Ray Austin","startTime":1884.497,"endTime":1885.847,"body":"deliver customer value."},{"speaker":"Johnny Ray Austin","startTime":1885.967,"endTime":1888.577,"body":"And so it's something that"},{"speaker":"Johnny Ray Austin","startTime":1885.967,"endTime":1888.577,"body":"we're taking seriously."},{"speaker":"Conor Bronsdon","startTime":1888.907,"endTime":1890.092,"body":"How do"},{"speaker":"Conor Bronsdon","startTime":1888.907,"endTime":1890.092,"body":"you approach building"},{"speaker":"Conor Bronsdon","startTime":1890.167,"endTime":1892.387,"body":"that resiliency within"},{"speaker":"Conor Bronsdon","startTime":1890.167,"endTime":1892.387,"body":"an organization?"},{"speaker":"Johnny Ray Austin","startTime":1892.722,"endTime":1895.452,"body":"It's about"},{"speaker":"Johnny Ray Austin","startTime":1892.722,"endTime":1895.452,"body":"embracing ambiguity as it"},{"speaker":"Johnny Ray Austin","startTime":1895.452,"endTime":1902.712,"body":"exists, but also focusing hard"},{"speaker":"Johnny Ray Austin","startTime":1895.452,"endTime":1902.712,"body":"on rewarding the, um, the, you"},{"speaker":"Johnny Ray Austin","startTime":1902.712,"endTime":1905.542,"body":"know, the clarity that comes"},{"speaker":"Johnny Ray Austin","startTime":1902.712,"endTime":1905.542,"body":"with the product organization."},{"speaker":"Johnny Ray Austin","startTime":1905.542,"endTime":1908.382,"body":"So one of the, the key tenants"},{"speaker":"Johnny Ray Austin","startTime":1905.542,"endTime":1908.382,"body":"that we used to work with"},{"speaker":"Johnny Ray Austin","startTime":1908.382,"endTime":1910.642,"body":"at Till and coming in the"},{"speaker":"Johnny Ray Austin","startTime":1908.382,"endTime":1910.642,"body":"best day was, you know, we"},{"speaker":"Johnny Ray Austin","startTime":1910.642,"endTime":1913.342,"body":"have to destroy ambiguity"},{"speaker":"Johnny Ray Austin","startTime":1910.642,"endTime":1913.342,"body":"at, at all costs, right?"},{"speaker":"Johnny Ray Austin","startTime":1913.857,"endTime":1917.367,"body":"So, not being able to, you"},{"speaker":"Johnny Ray Austin","startTime":1913.857,"endTime":1917.367,"body":"know, not being afraid of it,"},{"speaker":"Johnny Ray Austin","startTime":1917.397,"endTime":1920.057,"body":"you know, being able to deal"},{"speaker":"Johnny Ray Austin","startTime":1917.397,"endTime":1920.057,"body":"with it is one thing, but"},{"speaker":"Johnny Ray Austin","startTime":1920.067,"endTime":1922.697,"body":"actually actively going out,"},{"speaker":"Johnny Ray Austin","startTime":1920.067,"endTime":1922.697,"body":"finding it and destroying it"},{"speaker":"Johnny Ray Austin","startTime":1922.997,"endTime":1924.307,"body":"is really, really important."},{"speaker":"Johnny Ray Austin","startTime":1924.627,"endTime":1927.757,"body":"And so teams that have"},{"speaker":"Johnny Ray Austin","startTime":1924.627,"endTime":1927.757,"body":"practiced doing this become"},{"speaker":"Johnny Ray Austin","startTime":1927.757,"endTime":1928.907,"body":"very, very resilient."},{"speaker":"Johnny Ray Austin","startTime":1928.907,"endTime":1932.182,"body":"It's hard to shake a team"},{"speaker":"Johnny Ray Austin","startTime":1928.907,"endTime":1932.182,"body":"that absolutely, you know, uh,"},{"speaker":"Johnny Ray Austin","startTime":1932.182,"endTime":1934.197,"body":"annihilates ambiguity on site."},{"speaker":"Johnny Ray Austin","startTime":1934.707,"endTime":1939.347,"body":"Um, because, you know, most"},{"speaker":"Johnny Ray Austin","startTime":1934.707,"endTime":1939.347,"body":"things that go wrong, you"},{"speaker":"Johnny Ray Austin","startTime":1939.347,"endTime":1941.367,"body":"know, originate from some"},{"speaker":"Johnny Ray Austin","startTime":1939.347,"endTime":1941.367,"body":"level of ambiguity, right?"},{"speaker":"Johnny Ray Austin","startTime":1949.582,"endTime":1950.152,"body":"Whatever."},{"speaker":"Johnny Ray Austin","startTime":1950.212,"endTime":1952.462,"body":"Um, and a lot of that is"},{"speaker":"Johnny Ray Austin","startTime":1950.212,"endTime":1952.462,"body":"born through ambiguity,"},{"speaker":"Johnny Ray Austin","startTime":1952.462,"endTime":1954.832,"body":"so I think that's the root"},{"speaker":"Johnny Ray Austin","startTime":1952.462,"endTime":1954.832,"body":"of a, a lot of issues that"},{"speaker":"Johnny Ray Austin","startTime":1954.832,"endTime":1955.792,"body":"a lot of companies face."},{"speaker":"Conor Bronsdon","startTime":1956.122,"endTime":1957.652,"body":"To your point,"},{"speaker":"Conor Bronsdon","startTime":1956.122,"endTime":1957.652,"body":"I think one of the crucial"},{"speaker":"Conor Bronsdon","startTime":1957.652,"endTime":1960.532,"body":"skills that I look for when I"},{"speaker":"Conor Bronsdon","startTime":1957.652,"endTime":1960.532,"body":"am trying to bring on talent"},{"speaker":"Conor Bronsdon","startTime":1960.537,"endTime":1963.352,"body":"is, is this someone who can"},{"speaker":"Conor Bronsdon","startTime":1960.537,"endTime":1963.352,"body":"go into ambiguity and help"},{"speaker":"Conor Bronsdon","startTime":1963.352,"endTime":1964.462,"body":"bring, order that chaos?"},{"speaker":"Conor Bronsdon","startTime":1964.492,"endTime":1964.582,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":1964.642,"endTime":1968.632,"body":"Because some people are"},{"speaker":"Conor Bronsdon","startTime":1964.642,"endTime":1968.632,"body":"really great at that and it"},{"speaker":"Conor Bronsdon","startTime":1968.637,"endTime":1972.142,"body":"is such a, a necessary skill,"},{"speaker":"Conor Bronsdon","startTime":1968.637,"endTime":1972.142,"body":"especially in startups where"},{"speaker":"Conor Bronsdon","startTime":1972.142,"endTime":1973.192,"body":"there's so much ambiguity."},{"speaker":"Conor Bronsdon","startTime":1973.192,"endTime":1974.512,"body":"You have to have that"},{"speaker":"Conor Bronsdon","startTime":1973.192,"endTime":1974.512,"body":"comfort level coming in."},{"speaker":"Conor Bronsdon","startTime":1975.012,"endTime":1977.792,"body":"And then being impactful to"},{"speaker":"Conor Bronsdon","startTime":1975.012,"endTime":1977.792,"body":"help take it from, you know,"},{"speaker":"Conor Bronsdon","startTime":1985.997,"endTime":1989.917,"body":"You can spend time trying"},{"speaker":"Conor Bronsdon","startTime":1985.997,"endTime":1989.917,"body":"to train people on this, and"},{"speaker":"Conor Bronsdon","startTime":1990.047,"endTime":1991.967,"body":"there's some opportunities"},{"speaker":"Conor Bronsdon","startTime":1990.047,"endTime":1991.967,"body":"to improve on this, but"},{"speaker":"Conor Bronsdon","startTime":1992.567,"endTime":1994.667,"body":"some people simply aren't"},{"speaker":"Conor Bronsdon","startTime":1992.567,"endTime":1994.667,"body":"comfortable with that level"},{"speaker":"Conor Bronsdon","startTime":1994.667,"endTime":1997.177,"body":"of ambiguity, and it's not a"},{"speaker":"Conor Bronsdon","startTime":1994.667,"endTime":1997.177,"body":"good fit for the resiliency"},{"speaker":"Conor Bronsdon","startTime":1997.177,"endTime":1998.697,"body":"you need in that organization."},{"speaker":"Johnny Ray Austin","startTime":1998.857,"endTime":1999.827,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":1998.857,"endTime":1999.827,"body":"and it's one of those"},{"speaker":"Johnny Ray Austin","startTime":1999.827,"endTime":2001.327,"body":"things, it's a common skill."},{"speaker":"Johnny Ray Austin","startTime":2001.527,"endTime":2003.267,"body":"It really doesn't matter"},{"speaker":"Johnny Ray Austin","startTime":2001.527,"endTime":2003.267,"body":"what you do, right?"},{"speaker":"Johnny Ray Austin","startTime":2003.267,"endTime":2007.237,"body":"Whether you're working in"},{"speaker":"Johnny Ray Austin","startTime":2003.267,"endTime":2007.237,"body":"product or tech or finance"},{"speaker":"Johnny Ray Austin","startTime":2007.237,"endTime":2012.077,"body":"or whatever, the ability to"},{"speaker":"Johnny Ray Austin","startTime":2007.237,"endTime":2012.077,"body":"deal and sort out ambiguity"},{"speaker":"Johnny Ray Austin","startTime":2012.097,"endTime":2015.017,"body":"is, you know, that's a"},{"speaker":"Johnny Ray Austin","startTime":2012.097,"endTime":2015.017,"body":"superpower in any business."},{"speaker":"Johnny Ray Austin","startTime":2015.397,"endTime":2018.607,"body":"And so it's one of the things"},{"speaker":"Johnny Ray Austin","startTime":2015.397,"endTime":2018.607,"body":"that I tend to look for when"},{"speaker":"Johnny Ray Austin","startTime":2018.607,"endTime":2021.537,"body":"I'm hiring, regardless of"},{"speaker":"Johnny Ray Austin","startTime":2018.607,"endTime":2021.537,"body":"the role and getting a feel"},{"speaker":"Johnny Ray Austin","startTime":2021.537,"endTime":2024.407,"body":"for how people deal in those"},{"speaker":"Johnny Ray Austin","startTime":2021.537,"endTime":2024.407,"body":"situations and in how they"},{"speaker":"Johnny Ray Austin","startTime":2024.407,"endTime":2027.037,"body":"act on them is one of like"},{"speaker":"Johnny Ray Austin","startTime":2024.407,"endTime":2027.037,"body":"the most important things."},{"speaker":"Conor Bronsdon","startTime":2027.297,"endTime":2027.947,"body":"How do you go"},{"speaker":"Conor Bronsdon","startTime":2027.947,"endTime":2029.117,"body":"about identifying that?"},{"speaker":"Conor Bronsdon","startTime":2029.177,"endTime":2033.077,"body":"And then secondarily, if you"},{"speaker":"Conor Bronsdon","startTime":2029.177,"endTime":2033.077,"body":"identify, let's say a couple"},{"speaker":"Conor Bronsdon","startTime":2033.077,"endTime":2035.547,"body":"months into someone being on"},{"speaker":"Conor Bronsdon","startTime":2033.077,"endTime":2035.547,"body":"a team that they don't have"},{"speaker":"Conor Bronsdon","startTime":2035.547,"endTime":2037.547,"body":"that, what's your approach?"},{"speaker":"Johnny Ray Austin","startTime":2037.617,"endTime":2038.412,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2038.412,"endTime":2039.207,"body":"So"},{"speaker":"Johnny Ray Austin","startTime":2039.207,"endTime":2042.537,"body":"dealing with ambiguity,"},{"speaker":"Johnny Ray Austin","startTime":2039.207,"endTime":2042.537,"body":"it's really hard to fake"},{"speaker":"Johnny Ray Austin","startTime":2042.537,"endTime":2043.967,"body":"those in interviews, right?"},{"speaker":"Johnny Ray Austin","startTime":2043.977,"endTime":2046.207,"body":"Because I won't say, okay, now"},{"speaker":"Johnny Ray Austin","startTime":2043.977,"endTime":2046.207,"body":"I'm going to ask you how you"},{"speaker":"Johnny Ray Austin","startTime":2046.207,"endTime":2048.207,"body":"deal with ambiguity, right?"},{"speaker":"Johnny Ray Austin","startTime":2048.337,"endTime":2051.307,"body":"It's really digging into"},{"speaker":"Johnny Ray Austin","startTime":2048.337,"endTime":2051.307,"body":"someone's, uh, experience"},{"speaker":"Johnny Ray Austin","startTime":2051.577,"endTime":2054.957,"body":"and, you know, asking the"},{"speaker":"Johnny Ray Austin","startTime":2051.577,"endTime":2054.957,"body":"hard questions about how they"},{"speaker":"Johnny Ray Austin","startTime":2054.957,"endTime":2056.277,"body":"behaved in those situations."},{"speaker":"Johnny Ray Austin","startTime":2057.047,"endTime":2059.037,"body":"It's very clear when you're"},{"speaker":"Johnny Ray Austin","startTime":2057.047,"endTime":2059.037,"body":"dealing with someone who"},{"speaker":"Johnny Ray Austin","startTime":2059.037,"endTime":2063.097,"body":"can deal with ambiguity"},{"speaker":"Johnny Ray Austin","startTime":2059.037,"endTime":2063.097,"body":"and drive clarity, because"},{"speaker":"Johnny Ray Austin","startTime":2063.097,"endTime":2065.627,"body":"that's, that's really the"},{"speaker":"Johnny Ray Austin","startTime":2063.097,"endTime":2065.627,"body":"only thing they do, right?"},{"speaker":"Johnny Ray Austin","startTime":2065.637,"endTime":2068.187,"body":"They talk in terms of"},{"speaker":"Johnny Ray Austin","startTime":2065.637,"endTime":2068.187,"body":"generating clarity, right?"},{"speaker":"Johnny Ray Austin","startTime":2068.187,"endTime":2070.682,"body":"If it's a senior engineer,"},{"speaker":"Johnny Ray Austin","startTime":2068.187,"endTime":2070.682,"body":"It's like, oh yeah,"},{"speaker":"Johnny Ray Austin","startTime":2070.682,"endTime":2071.532,"body":"we had this problem."},{"speaker":"Johnny Ray Austin","startTime":2071.532,"endTime":2072.522,"body":"We couldn't scale this."},{"speaker":"Johnny Ray Austin","startTime":2072.522,"endTime":2075.082,"body":"And, you know, I found that we"},{"speaker":"Johnny Ray Austin","startTime":2072.522,"endTime":2075.082,"body":"had to dig in and, you know,"},{"speaker":"Johnny Ray Austin","startTime":2075.082,"endTime":2077.462,"body":"we were getting these many"},{"speaker":"Johnny Ray Austin","startTime":2075.082,"endTime":2077.462,"body":"requests per second and our"},{"speaker":"Johnny Ray Austin","startTime":2077.682,"endTime":2079.552,"body":"ECS cluster thing didn't scale."},{"speaker":"Johnny Ray Austin","startTime":2079.552,"endTime":2080.512,"body":"And so this is what I did."},{"speaker":"Johnny Ray Austin","startTime":2080.512,"endTime":2083.432,"body":"And so it's very clear that"},{"speaker":"Johnny Ray Austin","startTime":2080.512,"endTime":2083.432,"body":"this person thought through"},{"speaker":"Johnny Ray Austin","startTime":2083.432,"endTime":2086.262,"body":"what was happening and was"},{"speaker":"Johnny Ray Austin","startTime":2083.432,"endTime":2086.262,"body":"able to kind of figure out"},{"speaker":"Johnny Ray Austin","startTime":2086.262,"endTime":2087.292,"body":"a solution to the problem."},{"speaker":"Johnny Ray Austin","startTime":2087.292,"endTime":2090.322,"body":"Same thing with product people"},{"speaker":"Johnny Ray Austin","startTime":2087.292,"endTime":2090.322,"body":"and design folks and dealing"},{"speaker":"Johnny Ray Austin","startTime":2090.322,"endTime":2093.092,"body":"with users and, you know,"},{"speaker":"Johnny Ray Austin","startTime":2090.322,"endTime":2093.092,"body":"separating what they ask"},{"speaker":"Johnny Ray Austin","startTime":2093.092,"endTime":2094.452,"body":"for versus what they need."},{"speaker":"Johnny Ray Austin","startTime":2095.102,"endTime":2095.982,"body":"That comes through."},{"speaker":"Johnny Ray Austin","startTime":2096.392,"endTime":2098.912,"body":"Conversely, it's very easy"},{"speaker":"Johnny Ray Austin","startTime":2096.392,"endTime":2098.912,"body":"to kind of know when you're"},{"speaker":"Johnny Ray Austin","startTime":2098.912,"endTime":2101.112,"body":"talking to someone who doesn't"},{"speaker":"Johnny Ray Austin","startTime":2098.912,"endTime":2101.112,"body":"have really good experience"},{"speaker":"Johnny Ray Austin","startTime":2101.112,"endTime":2102.272,"body":"dealing with ambiguity."},{"speaker":"Johnny Ray Austin","startTime":2102.682,"endTime":2104.972,"body":"Because a lot of their"},{"speaker":"Johnny Ray Austin","startTime":2102.682,"endTime":2104.972,"body":"stories are around, well,"},{"speaker":"Johnny Ray Austin","startTime":2104.992,"endTime":2107.612,"body":"such and such told me to"},{"speaker":"Johnny Ray Austin","startTime":2104.992,"endTime":2107.612,"body":"do X, so then I did it."},{"speaker":"Johnny Ray Austin","startTime":2108.122,"endTime":2110.452,"body":"Then they told me to do"},{"speaker":"Johnny Ray Austin","startTime":2108.122,"endTime":2110.452,"body":"Y, and then I did that."},{"speaker":"Johnny Ray Austin","startTime":2110.462,"endTime":2112.542,"body":"Or they won't talk about what"},{"speaker":"Johnny Ray Austin","startTime":2110.462,"endTime":2112.542,"body":"they did, they'll talk about"},{"speaker":"Johnny Ray Austin","startTime":2112.542,"endTime":2113.882,"body":"what the team did, right?"},{"speaker":"Johnny Ray Austin","startTime":2114.902,"endTime":2117.452,"body":"It's kind of indicative"},{"speaker":"Johnny Ray Austin","startTime":2114.902,"endTime":2117.452,"body":"of, you know, either they"},{"speaker":"Johnny Ray Austin","startTime":2117.452,"endTime":2119.862,"body":"don't have the ability to"},{"speaker":"Johnny Ray Austin","startTime":2117.452,"endTime":2119.862,"body":"deal with the ambiguity, or"},{"speaker":"Johnny Ray Austin","startTime":2119.862,"endTime":2121.122,"body":"maybe they run away from it."},{"speaker":"Johnny Ray Austin","startTime":2121.122,"endTime":2122.512,"body":"And this is not"},{"speaker":"Johnny Ray Austin","startTime":2121.122,"endTime":2122.512,"body":"universally true."},{"speaker":"Johnny Ray Austin","startTime":2122.892,"endTime":2125.782,"body":"But, like, these are high"},{"speaker":"Johnny Ray Austin","startTime":2122.892,"endTime":2125.782,"body":"markers, I think, for"},{"speaker":"Johnny Ray Austin","startTime":2125.812,"endTime":2126.912,"body":"looking for that skill set."},{"speaker":"Johnny Ray Austin","startTime":2127.302,"endTime":2130.402,"body":"But if you do make the wrong"},{"speaker":"Johnny Ray Austin","startTime":2127.302,"endTime":2130.402,"body":"decision and, you know, you"},{"speaker":"Johnny Ray Austin","startTime":2130.402,"endTime":2132.902,"body":"found that you hired someone"},{"speaker":"Johnny Ray Austin","startTime":2130.402,"endTime":2132.902,"body":"who can't deal in the level of"},{"speaker":"Johnny Ray Austin","startTime":2132.902,"endTime":2136.332,"body":"ambiguity that you need them"},{"speaker":"Johnny Ray Austin","startTime":2132.902,"endTime":2136.332,"body":"to in your organization, the"},{"speaker":"Johnny Ray Austin","startTime":2136.332,"endTime":2138.962,"body":"most compassionate thing to do"},{"speaker":"Johnny Ray Austin","startTime":2136.332,"endTime":2138.962,"body":"is to kind of help them figure"},{"speaker":"Johnny Ray Austin","startTime":2138.962,"endTime":2140.067,"body":"out what their next move is."},{"speaker":"Conor Bronsdon","startTime":2140.337,"endTime":2140.997,"body":"Because"},{"speaker":"Conor Bronsdon","startTime":2140.337,"endTime":2140.997,"body":"otherwise they're"},{"speaker":"Conor Bronsdon","startTime":2140.997,"endTime":2142.887,"body":"gonna spend so much time"},{"speaker":"Conor Bronsdon","startTime":2140.997,"endTime":2142.887,"body":"spinning their wheels and"},{"speaker":"Conor Bronsdon","startTime":2142.887,"endTime":2143.367,"body":"struggling."},{"speaker":"Johnny Ray Austin","startTime":2143.397,"endTime":2143.727,"body":"They are."},{"speaker":"Johnny Ray Austin","startTime":2143.727,"endTime":2145.167,"body":"And people know when"},{"speaker":"Johnny Ray Austin","startTime":2143.727,"endTime":2145.167,"body":"they're not performing."},{"speaker":"Johnny Ray Austin","startTime":2145.377,"endTime":2145.527,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2145.527,"endTime":2145.917,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2145.917,"endTime":2147.417,"body":"And they're not happy about it."},{"speaker":"Johnny Ray Austin","startTime":2147.567,"endTime":2152.127,"body":"And so, you know, the best"},{"speaker":"Johnny Ray Austin","startTime":2147.567,"endTime":2152.127,"body":"thing you can do is figure out"},{"speaker":"Johnny Ray Austin","startTime":2152.132,"endTime":2155.157,"body":"how to help them get to the"},{"speaker":"Johnny Ray Austin","startTime":2152.132,"endTime":2155.157,"body":"place where they can excel."},{"speaker":"Johnny Ray Austin","startTime":2155.517,"endTime":2157.377,"body":"Um, 'cause they're, they're"},{"speaker":"Johnny Ray Austin","startTime":2155.517,"endTime":2157.377,"body":"gonna be happier and your"},{"speaker":"Johnny Ray Austin","startTime":2157.377,"endTime":2159.687,"body":"team's gonna be happier because"},{"speaker":"Johnny Ray Austin","startTime":2157.377,"endTime":2159.687,"body":"you're gonna get someone else"},{"speaker":"Johnny Ray Austin","startTime":2159.687,"endTime":2162.567,"body":"in that role who can actually"},{"speaker":"Johnny Ray Austin","startTime":2159.687,"endTime":2162.567,"body":"make their, their lives easier."},{"speaker":"Johnny Ray Austin","startTime":2162.957,"endTime":2165.717,"body":"Um, and you're gonna"},{"speaker":"Johnny Ray Austin","startTime":2162.957,"endTime":2165.717,"body":"have a lot less stress"},{"speaker":"Johnny Ray Austin","startTime":2165.807,"endTime":2167.037,"body":"on your plate as well."},{"speaker":"Johnny Ray Austin","startTime":2167.037,"endTime":2169.977,"body":"So, um, it's a hard thing"},{"speaker":"Johnny Ray Austin","startTime":2167.037,"endTime":2169.977,"body":"to do in the moment."},{"speaker":"Johnny Ray Austin","startTime":2170.222,"endTime":2172.622,"body":"But it's always the best"},{"speaker":"Johnny Ray Austin","startTime":2170.222,"endTime":2172.622,"body":"thing to do in a long term."},{"speaker":"Conor Bronsdon","startTime":2172.982,"endTime":2173.462,"body":"You brought up"},{"speaker":"Conor Bronsdon","startTime":2173.462,"endTime":2176.192,"body":"something about interviewing"},{"speaker":"Conor Bronsdon","startTime":2173.462,"endTime":2176.192,"body":"that I think is really"},{"speaker":"Conor Bronsdon","startTime":2176.192,"endTime":2176.792,"body":"crucial to note too."},{"speaker":"Conor Bronsdon","startTime":2176.792,"endTime":2176.882,"body":"Mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":2177.122,"endTime":2180.992,"body":", which is, I think a lot of"},{"speaker":"Conor Bronsdon","startTime":2177.122,"endTime":2180.992,"body":"us struggle when we are going"},{"speaker":"Conor Bronsdon","startTime":2180.992,"endTime":2184.742,"body":"into interview processes with"},{"speaker":"Conor Bronsdon","startTime":2180.992,"endTime":2184.742,"body":"claiming the credit, um, and"},{"speaker":"Conor Bronsdon","startTime":2184.747,"endTime":2187.352,"body":"saying, I helped build this"},{"speaker":"Conor Bronsdon","startTime":2184.747,"endTime":2187.352,"body":"thing, or I built this thing."},{"speaker":"Conor Bronsdon","startTime":2187.472,"endTime":2187.622,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2187.802,"endTime":2189.092,"body":"I just said that I"},{"speaker":"Conor Bronsdon","startTime":2187.802,"endTime":2189.092,"body":"helped build this thing."},{"speaker":"Conor Bronsdon","startTime":2189.122,"endTime":2189.272,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2189.272,"endTime":2192.092,"body":"My, my team did X like,"},{"speaker":"Conor Bronsdon","startTime":2189.272,"endTime":2192.092,"body":"particularly folks who are"},{"speaker":"Conor Bronsdon","startTime":2192.092,"endTime":2195.092,"body":"like, I'd say egalitarian"},{"speaker":"Conor Bronsdon","startTime":2192.092,"endTime":2195.092,"body":"leadership styles."},{"speaker":"Conor Bronsdon","startTime":2195.122,"endTime":2195.302,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2195.302,"endTime":2196.742,"body":"Uh, and are kind of moving"},{"speaker":"Conor Bronsdon","startTime":2195.302,"endTime":2196.742,"body":"in those leadership roles"},{"speaker":"Conor Bronsdon","startTime":2196.742,"endTime":2199.382,"body":"we're like, oh, my team"},{"speaker":"Conor Bronsdon","startTime":2196.742,"endTime":2199.382,"body":"did y my team did x."},{"speaker":"Conor Bronsdon","startTime":2199.952,"endTime":2202.122,"body":"There's some value in that,"},{"speaker":"Conor Bronsdon","startTime":2199.952,"endTime":2202.122,"body":"but when you are interviewing,"},{"speaker":"Conor Bronsdon","startTime":2202.122,"endTime":2204.812,"body":"you need to be able to"},{"speaker":"Conor Bronsdon","startTime":2202.122,"endTime":2204.812,"body":"translate that to like, this"},{"speaker":"Conor Bronsdon","startTime":2204.812,"endTime":2207.052,"body":"is what we deliver, this is"},{"speaker":"Conor Bronsdon","startTime":2204.812,"endTime":2207.052,"body":"how we identify the problem."},{"speaker":"Conor Bronsdon","startTime":2207.052,"endTime":2208.332,"body":"And here I'm using we"},{"speaker":"Conor Bronsdon","startTime":2207.052,"endTime":2208.332,"body":"language here, because"},{"speaker":"Conor Bronsdon","startTime":2208.332,"endTime":2209.042,"body":"I'm like thinking of this."},{"speaker":"Conor Bronsdon","startTime":2209.042,"endTime":2211.032,"body":"But like, that needs to be"},{"speaker":"Conor Bronsdon","startTime":2209.042,"endTime":2211.032,"body":"reframed when you're doing"},{"speaker":"Conor Bronsdon","startTime":2211.032,"endTime":2212.772,"body":"an interview and approached"},{"speaker":"Conor Bronsdon","startTime":2211.032,"endTime":2212.772,"body":"a little differently to"},{"speaker":"Conor Bronsdon","startTime":2212.792,"endTime":2213.822,"body":"convey the right message, it"},{"speaker":"Conor Bronsdon","startTime":2213.822,"endTime":2214.282,"body":"sounds like."},{"speaker":"Johnny Ray Austin","startTime":2214.352,"endTime":2216.952,"body":"Yeah, yeah,"},{"speaker":"Johnny Ray Austin","startTime":2214.352,"endTime":2216.952,"body":"and this is something I struggle"},{"speaker":"Johnny Ray Austin","startTime":2216.952,"endTime":2218.292,"body":"with, and still struggle with."},{"speaker":"Johnny Ray Austin","startTime":2218.332,"endTime":2220.662,"body":"Um, I received coaching"},{"speaker":"Johnny Ray Austin","startTime":2218.332,"endTime":2220.662,"body":"about this, you know, months"},{"speaker":"Johnny Ray Austin","startTime":2220.662,"endTime":2221.742,"body":"ago as a matter of fact."},{"speaker":"Johnny Ray Austin","startTime":2222.082,"endTime":2224.53,"body":"It's really about"},{"speaker":"Johnny Ray Austin","startTime":2222.082,"endTime":2224.53,"body":"Not quantifying, but"},{"speaker":"Johnny Ray Austin","startTime":2224.53,"endTime":2226.82,"body":"really specifying your"},{"speaker":"Johnny Ray Austin","startTime":2224.53,"endTime":2226.82,"body":"impact to the team."},{"speaker":"Johnny Ray Austin","startTime":2226.83,"endTime":2229.06,"body":"Because even as a leader,"},{"speaker":"Johnny Ray Austin","startTime":2226.83,"endTime":2229.06,"body":"you may not have been"},{"speaker":"Johnny Ray Austin","startTime":2229.06,"endTime":2231.25,"body":"the one rolling up your"},{"speaker":"Johnny Ray Austin","startTime":2229.06,"endTime":2231.25,"body":"sleeve, getting things done."},{"speaker":"Johnny Ray Austin","startTime":2231.25,"endTime":2234.67,"body":"But if you were achieving"},{"speaker":"Johnny Ray Austin","startTime":2231.25,"endTime":2234.67,"body":"the right outcome like"},{"speaker":"Johnny Ray Austin","startTime":2234.68,"endTime":2236.98,"body":"that in and of itself is"},{"speaker":"Johnny Ray Austin","startTime":2234.68,"endTime":2236.98,"body":"an achievement, right?"},{"speaker":"Johnny Ray Austin","startTime":2236.98,"endTime":2238.46,"body":"Because the team"},{"speaker":"Johnny Ray Austin","startTime":2236.98,"endTime":2238.46,"body":"knew what to do."},{"speaker":"Johnny Ray Austin","startTime":2238.47,"endTime":2240.63,"body":"They knew what was"},{"speaker":"Johnny Ray Austin","startTime":2238.47,"endTime":2240.63,"body":"important, right?"},{"speaker":"Johnny Ray Austin","startTime":2240.77,"endTime":2242.93,"body":"As the leader, did you"},{"speaker":"Johnny Ray Austin","startTime":2240.77,"endTime":2242.93,"body":"not drive that clarity?"},{"speaker":"Johnny Ray Austin","startTime":2242.93,"endTime":2247.66,"body":"And so staking a claim and, you"},{"speaker":"Johnny Ray Austin","startTime":2242.93,"endTime":2247.66,"body":"know, helping guide the team in"},{"speaker":"Johnny Ray Austin","startTime":2247.66,"endTime":2251.21,"body":"the right direction is important"},{"speaker":"Johnny Ray Austin","startTime":2247.66,"endTime":2251.21,"body":"because when I'm hiring leaders."},{"speaker":"Johnny Ray Austin","startTime":2251.5,"endTime":2252.25,"body":"That's what I want."},{"speaker":"Johnny Ray Austin","startTime":2252.34,"endTime":2252.73,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2253.27,"endTime":2255.97,"body":"A lot of leaders will come in"},{"speaker":"Johnny Ray Austin","startTime":2253.27,"endTime":2255.97,"body":"and say, well, I can do X, Y, Z."},{"speaker":"Johnny Ray Austin","startTime":2255.97,"endTime":2257.53,"body":"Like, great, I"},{"speaker":"Johnny Ray Austin","startTime":2255.97,"endTime":2257.53,"body":"know you can do it."},{"speaker":"Johnny Ray Austin","startTime":2257.98,"endTime":2259.84,"body":"Can you have a team"},{"speaker":"Johnny Ray Austin","startTime":2257.98,"endTime":2259.84,"body":"of 10 people do it?"},{"speaker":"Johnny Ray Austin","startTime":2259.99,"endTime":2260.23,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2260.29,"endTime":2260.71,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2260.8,"endTime":2263.17,"body":"Because if you can do it,"},{"speaker":"Johnny Ray Austin","startTime":2260.8,"endTime":2263.17,"body":"but you can't get a team of"},{"speaker":"Johnny Ray Austin","startTime":2263.17,"endTime":2265.75,"body":"10 people to do it, this is"},{"speaker":"Johnny Ray Austin","startTime":2263.17,"endTime":2265.75,"body":"not the right role for you."},{"speaker":"Johnny Ray Austin","startTime":2265.81,"endTime":2266.02,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2266.02,"endTime":2268.06,"body":"I'm very proud of your"},{"speaker":"Johnny Ray Austin","startTime":2266.02,"endTime":2268.06,"body":"skillset, but this is not"},{"speaker":"Johnny Ray Austin","startTime":2268.06,"endTime":2268.93,"body":"the right role for you."},{"speaker":"Johnny Ray Austin","startTime":2269.23,"endTime":2271.51,"body":"And so one of the things I tend"},{"speaker":"Johnny Ray Austin","startTime":2269.23,"endTime":2271.51,"body":"to talk about when I'm talking"},{"speaker":"Johnny Ray Austin","startTime":2271.51,"endTime":2274.72,"body":"to product leaders especially,"},{"speaker":"Johnny Ray Austin","startTime":2271.51,"endTime":2274.72,"body":"but even you know, tech leaders,"},{"speaker":"Johnny Ray Austin","startTime":2274.72,"endTime":2278.47,"body":"is um, do you lead through"},{"speaker":"Johnny Ray Austin","startTime":2274.72,"endTime":2278.47,"body":"example or through influence?"},{"speaker":"Johnny Ray Austin","startTime":2279.055,"endTime":2279.535,"body":"Right?"},{"speaker":"Johnny Ray Austin","startTime":2279.855,"endTime":2282.405,"body":"And so that's a, generally a"},{"speaker":"Johnny Ray Austin","startTime":2279.855,"endTime":2282.405,"body":"question that gets a lot of,"},{"speaker":"Johnny Ray Austin","startTime":2282.405,"endTime":2285.535,"body":"hmm, ha, and thinking about,"},{"speaker":"Johnny Ray Austin","startTime":2282.405,"endTime":2285.535,"body":"you know, the times where"},{"speaker":"Johnny Ray Austin","startTime":2285.535,"endTime":2288.345,"body":"they were, you know, jumping"},{"speaker":"Johnny Ray Austin","startTime":2285.535,"endTime":2288.345,"body":"in, leading by example versus"},{"speaker":"Johnny Ray Austin","startTime":2288.355,"endTime":2290.075,"body":"when they were able to kind"},{"speaker":"Johnny Ray Austin","startTime":2288.355,"endTime":2290.075,"body":"of move other people to get"},{"speaker":"Johnny Ray Austin","startTime":2290.075,"endTime":2293.255,"body":"things done and figuring out"},{"speaker":"Johnny Ray Austin","startTime":2290.075,"endTime":2293.255,"body":"if they have that skill set or"},{"speaker":"Johnny Ray Austin","startTime":2293.255,"endTime":2296.905,"body":"if they don't, you know, can we"},{"speaker":"Johnny Ray Austin","startTime":2293.255,"endTime":2296.905,"body":"develop that skill set to such"},{"speaker":"Johnny Ray Austin","startTime":2297.075,"endTime":2298.57,"body":"a place that we need it to be."},{"speaker":"Conor Bronsdon","startTime":2299.32,"endTime":2301.51,"body":"What about"},{"speaker":"Conor Bronsdon","startTime":2299.32,"endTime":2301.51,"body":"when you're maybe earlier in"},{"speaker":"Conor Bronsdon","startTime":2301.51,"endTime":2303.7,"body":"your career as a manager and"},{"speaker":"Conor Bronsdon","startTime":2301.51,"endTime":2303.7,"body":"your team that you're bringing"},{"speaker":"Conor Bronsdon","startTime":2303.7,"endTime":2304.54,"body":"on board is more junior?"},{"speaker":"Conor Bronsdon","startTime":2304.875,"endTime":2305.295,"body":"Mm-Hmm."},{"speaker":"Conor Bronsdon","startTime":2305.38,"endTime":2307.9,"body":". And it's harder to identify"},{"speaker":"Conor Bronsdon","startTime":2305.38,"endTime":2307.9,"body":"when you're making those hires."},{"speaker":"Conor Bronsdon","startTime":2308.02,"endTime":2308.26,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2308.32,"endTime":2309.31,"body":"Do they have ambiguity?"},{"speaker":"Conor Bronsdon","startTime":2309.31,"endTime":2310.15,"body":"Do they have the skill sets?"},{"speaker":"Conor Bronsdon","startTime":2310.15,"endTime":2311.29,"body":"How do you approach those?"},{"speaker":"Conor Bronsdon","startTime":2311.29,"endTime":2314.47,"body":"More junior hires and the"},{"speaker":"Conor Bronsdon","startTime":2311.29,"endTime":2314.47,"body":"more necessary training"},{"speaker":"Conor Bronsdon","startTime":2314.47,"endTime":2316.42,"body":"and opportunities,"},{"speaker":"Conor Bronsdon","startTime":2314.47,"endTime":2316.42,"body":"different opportunities"},{"speaker":"Conor Bronsdon","startTime":2316.42,"endTime":2318.455,"body":"you have to provide them"},{"speaker":"Conor Bronsdon","startTime":2316.42,"endTime":2318.455,"body":"to have the opportunity to"},{"speaker":"Conor Bronsdon","startTime":2319.195,"endTime":2321.295,"body":"grow that skillset"},{"speaker":"Conor Bronsdon","startTime":2319.195,"endTime":2321.295,"body":"around ambiguity."},{"speaker":"Johnny Ray Austin","startTime":2321.565,"endTime":2321.955,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2321.955,"endTime":2324.205,"body":"So juniors are tricky"},{"speaker":"Johnny Ray Austin","startTime":2321.955,"endTime":2324.205,"body":"because they don't have"},{"speaker":"Johnny Ray Austin","startTime":2324.205,"endTime":2325.435,"body":"experience to draw from."},{"speaker":"Johnny Ray Austin","startTime":2325.465,"endTime":2327.025,"body":"They may not even know"},{"speaker":"Johnny Ray Austin","startTime":2325.465,"endTime":2327.025,"body":"whether or not they're good"},{"speaker":"Johnny Ray Austin","startTime":2327.025,"endTime":2328.345,"body":"at dealing in ambiguity."},{"speaker":"Johnny Ray Austin","startTime":2328.375,"endTime":2328.645,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2328.795,"endTime":2332.065,"body":"Um, so the things that I tend"},{"speaker":"Johnny Ray Austin","startTime":2328.795,"endTime":2332.065,"body":"to look for are more about,"},{"speaker":"Johnny Ray Austin","startTime":2332.425,"endTime":2335.005,"body":"are more related to, you"},{"speaker":"Johnny Ray Austin","startTime":2332.425,"endTime":2335.005,"body":"know, passion and curiosity."},{"speaker":"Johnny Ray Austin","startTime":2335.545,"endTime":2339.415,"body":"Um, if they're passionate, if"},{"speaker":"Johnny Ray Austin","startTime":2335.545,"endTime":2339.415,"body":"they're curious, chances are"},{"speaker":"Johnny Ray Austin","startTime":2339.415,"endTime":2342.655,"body":"they're gonna ask the right"},{"speaker":"Johnny Ray Austin","startTime":2339.415,"endTime":2342.655,"body":"questions to help drive clarity."},{"speaker":"Johnny Ray Austin","startTime":2342.805,"endTime":2342.895,"body":"Mm-Hmm."},{"speaker":"Johnny Ray Austin","startTime":2342.925,"endTime":2343.195,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2343.195,"endTime":2344.755,"body":"Even if it's just"},{"speaker":"Johnny Ray Austin","startTime":2343.195,"endTime":2344.755,"body":"for themselves."},{"speaker":"Johnny Ray Austin","startTime":2344.755,"endTime":2344.965,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2344.965,"endTime":2347.005,"body":"Leaders drive clarity"},{"speaker":"Johnny Ray Austin","startTime":2344.965,"endTime":2347.005,"body":"for their teams."},{"speaker":"Johnny Ray Austin","startTime":2347.325,"endTime":2349.485,"body":"You know, people who are"},{"speaker":"Johnny Ray Austin","startTime":2347.325,"endTime":2349.485,"body":"more junior drive clarity"},{"speaker":"Johnny Ray Austin","startTime":2349.485,"endTime":2352.475,"body":"for themselves so that they"},{"speaker":"Johnny Ray Austin","startTime":2349.485,"endTime":2352.475,"body":"can operate at their level."},{"speaker":"Johnny Ray Austin","startTime":2352.705,"endTime":2355.945,"body":"And so, if they're good"},{"speaker":"Johnny Ray Austin","startTime":2352.705,"endTime":2355.945,"body":"or showing the indicators"},{"speaker":"Johnny Ray Austin","startTime":2355.955,"endTime":2358.935,"body":"that they're going to drive"},{"speaker":"Johnny Ray Austin","startTime":2355.955,"endTime":2358.935,"body":"clarity for themselves, um,"},{"speaker":"Johnny Ray Austin","startTime":2358.945,"endTime":2362.015,"body":"that's a really good bet to"},{"speaker":"Johnny Ray Austin","startTime":2358.945,"endTime":2362.015,"body":"make on someone who is, uh,"},{"speaker":"Johnny Ray Austin","startTime":2362.035,"endTime":2364.195,"body":"pretty junior and they have"},{"speaker":"Johnny Ray Austin","startTime":2362.035,"endTime":2364.195,"body":"no experience to draw on."},{"speaker":"Johnny Ray Austin","startTime":2364.195,"endTime":2366.935,"body":"So, obviously, you still need"},{"speaker":"Johnny Ray Austin","startTime":2364.195,"endTime":2366.935,"body":"to do all the training and"},{"speaker":"Johnny Ray Austin","startTime":2366.935,"endTime":2369.305,"body":"make sure they understand"},{"speaker":"Johnny Ray Austin","startTime":2366.935,"endTime":2369.305,"body":"what the expectations are."},{"speaker":"Johnny Ray Austin","startTime":2369.305,"endTime":2371.775,"body":"You need to have a good"},{"speaker":"Johnny Ray Austin","startTime":2369.305,"endTime":2371.775,"body":"onboarding process, you know,"},{"speaker":"Johnny Ray Austin","startTime":2371.775,"endTime":2373.865,"body":"give them an opportunity"},{"speaker":"Johnny Ray Austin","startTime":2371.775,"endTime":2373.865,"body":"to be successful there."},{"speaker":"Johnny Ray Austin","startTime":2374.225,"endTime":2377.655,"body":"Um, but, you know, they need"},{"speaker":"Johnny Ray Austin","startTime":2374.225,"endTime":2377.655,"body":"to show those signs as well."},{"speaker":"Conor Bronsdon","startTime":2377.975,"endTime":2378.975,"body":"Johnny,"},{"speaker":"Conor Bronsdon","startTime":2377.975,"endTime":2378.975,"body":"I've really enjoyed"},{"speaker":"Conor Bronsdon","startTime":2378.975,"endTime":2379.705,"body":"this conversation."},{"speaker":"Conor Bronsdon","startTime":2379.705,"endTime":2381.735,"body":"I appreciate you ranging"},{"speaker":"Conor Bronsdon","startTime":2379.705,"endTime":2381.735,"body":"so broadly with me."},{"speaker":"Conor Bronsdon","startTime":2381.835,"endTime":2384.295,"body":"You know, from how to approach"},{"speaker":"Conor Bronsdon","startTime":2381.835,"endTime":2384.295,"body":"that product strategy,"},{"speaker":"Conor Bronsdon","startTime":2384.295,"endTime":2386.875,"body":"understand the lies you"},{"speaker":"Conor Bronsdon","startTime":2384.295,"endTime":2386.875,"body":"tell yourself, into the kind"},{"speaker":"Conor Bronsdon","startTime":2386.875,"endTime":2388.985,"body":"of more specifics of team"},{"speaker":"Conor Bronsdon","startTime":2386.875,"endTime":2388.985,"body":"management and recruitment."},{"speaker":"Conor Bronsdon","startTime":2389.475,"endTime":2391.255,"body":"Are there other concepts"},{"speaker":"Conor Bronsdon","startTime":2389.475,"endTime":2391.255,"body":"that you want to"},{"speaker":"Conor Bronsdon","startTime":2391.255,"endTime":2391.905,"body":"highlight?"},{"speaker":"Johnny Ray Austin","startTime":2392.345,"endTime":2393.905,"body":"You"},{"speaker":"Johnny Ray Austin","startTime":2392.345,"endTime":2393.905,"body":"know, um, I don't think so."},{"speaker":"Johnny Ray Austin","startTime":2393.945,"endTime":2398.245,"body":"Um, You know, nothing I'm going"},{"speaker":"Johnny Ray Austin","startTime":2393.945,"endTime":2398.245,"body":"to get on stage here in a couple"},{"speaker":"Johnny Ray Austin","startTime":2398.245,"endTime":2401.345,"body":"hours and talk about is going to"},{"speaker":"Johnny Ray Austin","startTime":2398.245,"endTime":2401.345,"body":"be, you know, earth shattering"},{"speaker":"Johnny Ray Austin","startTime":2401.345,"endTime":2402.335,"body":"or anything like that."},{"speaker":"Johnny Ray Austin","startTime":2402.465,"endTime":2402.575,"body":"I"},{"speaker":"Conor Bronsdon","startTime":2402.575,"endTime":2403.385,"body":"don't know,"},{"speaker":"Conor Bronsdon","startTime":2402.575,"endTime":2403.385,"body":"man, if you told us about"},{"speaker":"Conor Bronsdon","startTime":2403.535,"endTime":2404.805,"body":"the aliens, that would"},{"speaker":"Conor Bronsdon","startTime":2403.535,"endTime":2404.805,"body":"be really interesting."},{"speaker":"Johnny Ray Austin","startTime":2404.855,"endTime":2405.395,"body":"That's something I don't"},{"speaker":"Johnny Ray Austin","startTime":2405.405,"endTime":2406.385,"body":"have information on."},{"speaker":"Johnny Ray Austin","startTime":2406.465,"endTime":2410.675,"body":"Um, you know, it's the stuff"},{"speaker":"Johnny Ray Austin","startTime":2406.465,"endTime":2410.675,"body":"that we all know intuitively."},{"speaker":"Johnny Ray Austin","startTime":2410.715,"endTime":2413.565,"body":"I'm just going to shine a light"},{"speaker":"Johnny Ray Austin","startTime":2410.715,"endTime":2413.565,"body":"on it, you know, make some"},{"speaker":"Johnny Ray Austin","startTime":2413.565,"endTime":2417.145,"body":"jokes and hopefully we can, you"},{"speaker":"Johnny Ray Austin","startTime":2413.565,"endTime":2417.145,"body":"know, um, just be a little bit"},{"speaker":"Johnny Ray Austin","startTime":2417.155,"endTime":2419.545,"body":"more open about these things"},{"speaker":"Johnny Ray Austin","startTime":2417.155,"endTime":2419.545,"body":"and, you know, open with our"},{"speaker":"Johnny Ray Austin","startTime":2419.545,"endTime":2422.11,"body":"teams in particular about, you"},{"speaker":"Johnny Ray Austin","startTime":2419.545,"endTime":2422.11,"body":"know, The type of environment"},{"speaker":"Johnny Ray Austin","startTime":2422.11,"endTime":2424.87,"body":"we're operating in now, so"},{"speaker":"Johnny Ray Austin","startTime":2422.11,"endTime":2424.87,"body":"that they can, you know, adjust"},{"speaker":"Johnny Ray Austin","startTime":2424.87,"endTime":2426.46,"body":"their expectations accordingly."},{"speaker":"Johnny Ray Austin","startTime":2426.46,"endTime":2429.31,"body":"And so it allows you to kind"},{"speaker":"Johnny Ray Austin","startTime":2426.46,"endTime":2429.31,"body":"of free your mental capacity"},{"speaker":"Johnny Ray Austin","startTime":2429.315,"endTime":2431.89,"body":"up to kinda lead in the times"},{"speaker":"Johnny Ray Austin","startTime":2429.315,"endTime":2431.89,"body":"we're in now and not harping"},{"speaker":"Johnny Ray Austin","startTime":2431.89,"endTime":2433.24,"body":"on the, the good old days."},{"speaker":"Conor Bronsdon","startTime":2433.63,"endTime":2434.95,"body":"Well,"},{"speaker":"Conor Bronsdon","startTime":2433.63,"endTime":2434.95,"body":"speaking of freeing up mental"},{"speaker":"Conor Bronsdon","startTime":2434.955,"endTime":2437.89,"body":"capacity, I know my, uh, my"},{"speaker":"Conor Bronsdon","startTime":2434.955,"endTime":2437.89,"body":"producers absolutely love it"},{"speaker":"Conor Bronsdon","startTime":2437.89,"endTime":2438.88,"body":"when I ask people about ai."},{"speaker":"Conor Bronsdon","startTime":2438.88,"endTime":2440.65,"body":"Why don't you tell us some"},{"speaker":"Conor Bronsdon","startTime":2438.88,"endTime":2440.65,"body":"thoughts on AI to close us?"},{"speaker":"Conor Bronsdon","startTime":2441.64,"endTime":2442.84,"body":"they're shaking their"},{"speaker":"Conor Bronsdon","startTime":2441.64,"endTime":2442.84,"body":"heads behind us."},{"speaker":"Conor Bronsdon","startTime":2442.84,"endTime":2443.505,"body":"You don't have to"},{"speaker":"Conor Bronsdon","startTime":2444.625,"endTime":2445.265,"body":","},{"speaker":"Conor Bronsdon","startTime":2444.625,"endTime":2445.265,"body":"Johnny Ray Austin: I mean, yeah."},{"speaker":"Conor Bronsdon","startTime":2445.99,"endTime":2446.38,"body":"I don't know."},{"speaker":"Conor Bronsdon","startTime":2446.385,"endTime":2447.58,"body":"Speaking of aliens."},{"speaker":"Conor Bronsdon","startTime":2447.64,"endTime":2448.335,"body":"Yeah, there we go."},{"speaker":"Conor Bronsdon","startTime":2448.495,"endTime":2451.367,"body":"I think, you know, we, uh,"},{"speaker":"Conor Bronsdon","startTime":2448.495,"endTime":2451.367,"body":"I just don't buy the ais."},{"speaker":"Conor Bronsdon","startTime":2451.667,"endTime":2452.447,"body":"Ooh, okay."},{"speaker":"Conor Bronsdon","startTime":2452.452,"endTime":2452.657,"body":"This,"},{"speaker":"Conor Bronsdon","startTime":2452.657,"endTime":2454.007,"body":"this is the take on actually."},{"speaker":"Conor Bronsdon","startTime":2454.007,"endTime":2454.127,"body":"Yeah,"},{"speaker":"Johnny Ray Austin","startTime":2454.127,"endTime":2457.307,"body":"No, it's,"},{"speaker":"Johnny Ray Austin","startTime":2454.127,"endTime":2457.307,"body":"um, it's a productivity hack"},{"speaker":"Johnny Ray Austin","startTime":2457.337,"endTime":2460.847,"body":"and it's great, but it, it's"},{"speaker":"Johnny Ray Austin","startTime":2457.337,"endTime":2460.847,"body":"a very fancy, at least the way"},{"speaker":"Johnny Ray Austin","startTime":2460.847,"endTime":2463.577,"body":"it exists today, it's a very"},{"speaker":"Johnny Ray Austin","startTime":2460.847,"endTime":2463.577,"body":"fancy auto complete, right?"},{"speaker":"Johnny Ray Austin","startTime":2463.577,"endTime":2463.667,"body":"Yes."},{"speaker":"Johnny Ray Austin","startTime":2464.342,"endTime":2465.002,"body":"ai."},{"speaker":"Johnny Ray Austin","startTime":2465.062,"endTime":2466.742,"body":"Part of the problem is we"},{"speaker":"Johnny Ray Austin","startTime":2465.062,"endTime":2466.742,"body":"call it ai, it's not, and"},{"speaker":"Conor Bronsdon","startTime":2466.742,"endTime":2467.222,"body":"we're talking about a"},{"speaker":"Conor Bronsdon","startTime":2467.222,"endTime":2468.152,"body":"GI really like"},{"speaker":"Johnny Ray Austin","startTime":2468.182,"endTime":2468.813,"body":"Yeah, yeah, yeah."},{"speaker":"Conor Bronsdon","startTime":2468.818,"endTime":2470.222,"body":"Artificial"},{"speaker":"Conor Bronsdon","startTime":2468.818,"endTime":2470.222,"body":"general intelligence versus,"},{"speaker":"Conor Bronsdon","startTime":2470.227,"endTime":2470.457,"body":"yeah."},{"speaker":"Conor Bronsdon","startTime":2470.457,"endTime":2470.458,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2470.463,"endTime":2472.202,"body":"And it, and"},{"speaker":"Johnny Ray Austin","startTime":2470.463,"endTime":2472.202,"body":"it's, it's not intelligent."},{"speaker":"Johnny Ray Austin","startTime":2472.305,"endTime":2476.505,"body":"it's, it's clever I guess,"},{"speaker":"Johnny Ray Austin","startTime":2472.305,"endTime":2476.505,"body":"but it's, it's based on data."},{"speaker":"Johnny Ray Austin","startTime":2477.09,"endTime":2478.71,"body":"That we have given it."},{"speaker":"Johnny Ray Austin","startTime":2478.74,"endTime":2479.07,"body":"Right."},{"speaker":"Johnny Ray Austin","startTime":2479.07,"endTime":2482.01,"body":"It can only be as"},{"speaker":"Johnny Ray Austin","startTime":2479.07,"endTime":2482.01,"body":"smart as you know."},{"speaker":"Conor Bronsdon","startTime":2482.8,"endTime":2483.55,"body":"How was it trained?"},{"speaker":"Johnny Ray Austin","startTime":2483.58,"endTime":2483.79,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2483.79,"endTime":2485.29,"body":"How was it trained, essentially?"},{"speaker":"Johnny Ray Austin","startTime":2485.67,"endTime":2491.21,"body":"Um, I think the danger is"},{"speaker":"Johnny Ray Austin","startTime":2485.67,"endTime":2491.21,"body":"that we continue to generate"},{"speaker":"Johnny Ray Austin","startTime":2491.3,"endTime":2495.47,"body":"AI generated data that"},{"speaker":"Johnny Ray Austin","startTime":2491.3,"endTime":2495.47,"body":"it uses to feed itself,"},{"speaker":"Johnny Ray Austin","startTime":2495.47,"endTime":2499.46,"body":"and we get in this weird"},{"speaker":"Johnny Ray Austin","startTime":2495.47,"endTime":2499.46,"body":"recursive, cycle of junk data,"},{"speaker":"Johnny Ray Austin","startTime":2499.46,"endTime":2499.79,"body":"like that's,"},{"speaker":"Conor Bronsdon","startTime":2499.79,"endTime":2501.2,"body":"or gonna be"},{"speaker":"Conor Bronsdon","startTime":2499.79,"endTime":2501.2,"body":"there really quick with how"},{"speaker":"Conor Bronsdon","startTime":2501.2,"endTime":2503.3,"body":"much AI generated content's"},{"speaker":"Conor Bronsdon","startTime":2501.2,"endTime":2503.3,"body":"on the internet now."},{"speaker":"Johnny Ray Austin","startTime":2503.3,"endTime":2503.84,"body":"Exactly."},{"speaker":"Johnny Ray Austin","startTime":2503.84,"endTime":2504.05,"body":"So I"},{"speaker":"Johnny Ray Austin","startTime":2504.05,"endTime":2504.98,"body":"think that's the danger."},{"speaker":"Johnny Ray Austin","startTime":2504.98,"endTime":2506.87,"body":"I don't think it's"},{"speaker":"Johnny Ray Austin","startTime":2504.98,"endTime":2506.87,"body":"Terminator two."},{"speaker":"Johnny Ray Austin","startTime":2506.96,"endTime":2510.157,"body":"You know, I think it's just, I"},{"speaker":"Johnny Ray Austin","startTime":2506.96,"endTime":2510.157,"body":"don't, I can't even predict what"},{"speaker":"Conor Bronsdon","startTime":2510.157,"endTime":2511.237,"body":"it's data integrity."},{"speaker":"Johnny Ray Austin","startTime":2511.237,"endTime":2512.437,"body":"Data integrity."},{"speaker":"Johnny Ray Austin","startTime":2512.442,"endTime":2514.957,"body":"We are already suffering"},{"speaker":"Johnny Ray Austin","startTime":2512.442,"endTime":2514.957,"body":"from, you know, what's"},{"speaker":"Johnny Ray Austin","startTime":2514.957,"endTime":2516.517,"body":"true versus not."},{"speaker":"Johnny Ray Austin","startTime":2516.847,"endTime":2519.277,"body":"And then we have like"},{"speaker":"Johnny Ray Austin","startTime":2516.847,"endTime":2519.277,"body":"junk AI data and you know,"},{"speaker":"Johnny Ray Austin","startTime":2519.277,"endTime":2521.347,"body":"generating it data for itself."},{"speaker":"Johnny Ray Austin","startTime":2521.347,"endTime":2522.427,"body":"And yeah, I think."},{"speaker":"Johnny Ray Austin","startTime":2522.892,"endTime":2525.742,"body":"You know, and, and that"},{"speaker":"Johnny Ray Austin","startTime":2522.892,"endTime":2525.742,"body":"threatens our relationships and"},{"speaker":"Johnny Ray Austin","startTime":2525.742,"endTime":2527.182,"body":"how we interact with each other."},{"speaker":"Johnny Ray Austin","startTime":2527.722,"endTime":2529.372,"body":"Draw connections online."},{"speaker":"Johnny Ray Austin","startTime":2529.762,"endTime":2533.572,"body":"I think that combined with, you"},{"speaker":"Johnny Ray Austin","startTime":2529.762,"endTime":2533.572,"body":"know, advertise based engagement"},{"speaker":"Johnny Ray Austin","startTime":2533.577,"endTime":2536.572,"body":"algorithms, like that's where"},{"speaker":"Johnny Ray Austin","startTime":2533.577,"endTime":2536.572,"body":"the real danger is, you know, us"},{"speaker":"Johnny Ray Austin","startTime":2536.577,"endTime":2539.782,"body":"kind of not being able to kind"},{"speaker":"Johnny Ray Austin","startTime":2536.577,"endTime":2539.782,"body":"of live with each other and not,"},{"speaker":"Johnny Ray Austin","startTime":2539.842,"endTime":2543.622,"body":"you know, Arnold Schwarzenegger"},{"speaker":"Johnny Ray Austin","startTime":2539.842,"endTime":2543.622,"body":"coming back in time and blowing"},{"speaker":"Johnny Ray Austin","startTime":2543.622,"endTime":2544.192,"body":"us away or anything."},{"speaker":"Conor Bronsdon","startTime":2544.192,"endTime":2544.252,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2544.252,"endTime":2546.652,"body":"Arnold Arnold's more exciting"},{"speaker":"Conor Bronsdon","startTime":2544.252,"endTime":2546.652,"body":"so people think about that more."},{"speaker":"Conor Bronsdon","startTime":2546.652,"endTime":2548.752,"body":"But yeah, I mean, we've"},{"speaker":"Conor Bronsdon","startTime":2546.652,"endTime":2548.752,"body":"seen some of these impacts"},{"speaker":"Conor Bronsdon","startTime":2548.752,"endTime":2549.592,"body":"already online, right?"},{"speaker":"Conor Bronsdon","startTime":2549.862,"endTime":2550.687,"body":"Like the way we've."},{"speaker":"Conor Bronsdon","startTime":2551.397,"endTime":2553.737,"body":"Adjusted our social"},{"speaker":"Conor Bronsdon","startTime":2551.397,"endTime":2553.737,"body":"communication systems."},{"speaker":"Conor Bronsdon","startTime":2553.737,"endTime":2553.797,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2553.827,"endTime":2556.317,"body":"And some of the misinformation"},{"speaker":"Conor Bronsdon","startTime":2553.827,"endTime":2556.317,"body":"that's gone into them."},{"speaker":"Conor Bronsdon","startTime":2556.407,"endTime":2556.617,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":2556.707,"endTime":2559.587,"body":"And we talked about it from a"},{"speaker":"Conor Bronsdon","startTime":2556.707,"endTime":2559.587,"body":"team perspective earlier, but"},{"speaker":"Conor Bronsdon","startTime":2560.067,"endTime":2561.747,"body":"that is a giant risk for a team."},{"speaker":"Conor Bronsdon","startTime":2561.752,"endTime":2564.627,"body":"And I'll say like, I like"},{"speaker":"Conor Bronsdon","startTime":2561.752,"endTime":2564.627,"body":"to think about humanity"},{"speaker":"Conor Bronsdon","startTime":2564.627,"endTime":2566.577,"body":"as a giant team that maybe"},{"speaker":"Conor Bronsdon","startTime":2564.627,"endTime":2566.577,"body":"squabbles a little bit."},{"speaker":"Conor Bronsdon","startTime":2566.667,"endTime":2566.817,"body":"Yep."},{"speaker":"Conor Bronsdon","startTime":2566.877,"endTime":2572.037,"body":"Um, and I know not everyone"},{"speaker":"Conor Bronsdon","startTime":2566.877,"endTime":2572.037,"body":"feels that way, but we have huge"},{"speaker":"Conor Bronsdon","startTime":2572.037,"endTime":2574.467,"body":"opportunities with productivity"},{"speaker":"Conor Bronsdon","startTime":2572.037,"endTime":2574.467,"body":"and these things that we can."},{"speaker":"Conor Bronsdon","startTime":2574.822,"endTime":2577.192,"body":"Help with, but we have"},{"speaker":"Conor Bronsdon","startTime":2574.822,"endTime":2577.192,"body":"a lot of risks and we"},{"speaker":"Conor Bronsdon","startTime":2577.192,"endTime":2577.942,"body":"need to consider that to"},{"speaker":"Conor Bronsdon","startTime":2577.942,"endTime":2578.302,"body":"your point."},{"speaker":"Conor Bronsdon","startTime":2578.307,"endTime":2578.447,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2578.542,"endTime":2578.902,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2579.022,"endTime":2581.332,"body":"If the aliens are real,"},{"speaker":"Johnny Ray Austin","startTime":2579.022,"endTime":2581.332,"body":"maybe it'll unify us as"},{"speaker":"Johnny Ray Austin","startTime":2581.332,"endTime":2583.522,"body":"a species and we can turn"},{"speaker":"Johnny Ray Austin","startTime":2581.332,"endTime":2583.522,"body":"this whole thing around."},{"speaker":"Conor Bronsdon","startTime":2583.522,"endTime":2583.912,"body":"Maybe."},{"speaker":"Conor Bronsdon","startTime":2583.917,"endTime":2584.422,"body":"I mean, that, that's"},{"speaker":"Conor Bronsdon","startTime":2584.872,"endTime":2586.222,"body":"my favorite sci-fi honestly."},{"speaker":"Conor Bronsdon","startTime":2586.312,"endTime":2586.372,"body":"Yeah."},{"speaker":"Conor Bronsdon","startTime":2586.377,"endTime":2588.322,"body":"It's like, oh, the aliens"},{"speaker":"Conor Bronsdon","startTime":2586.377,"endTime":2588.322,"body":"shop, humanity unifies."},{"speaker":"Conor Bronsdon","startTime":2588.327,"endTime":2589.642,"body":"So yeah, it'd be fun."},{"speaker":"Conor Bronsdon","startTime":2589.642,"endTime":2591.112,"body":"I, I, I wanna live"},{"speaker":"Conor Bronsdon","startTime":2589.642,"endTime":2591.112,"body":"in that future."},{"speaker":"Johnny Ray Austin","startTime":2591.142,"endTime":2591.322,"body":"Yeah."},{"speaker":"Johnny Ray Austin","startTime":2591.322,"endTime":2591.742,"body":"Me too."},{"speaker":"Johnny Ray Austin","startTime":2591.982,"endTime":2592.192,"body":"Cool."},{"speaker":"Conor Bronsdon","startTime":2592.612,"endTime":2593.512,"body":"Well,"},{"speaker":"Conor Bronsdon","startTime":2592.612,"endTime":2593.512,"body":"Johnny, thanks so much."},{"speaker":"Conor Bronsdon","startTime":2593.512,"endTime":2595.462,"body":"I appreciate you coming"},{"speaker":"Conor Bronsdon","startTime":2593.512,"endTime":2595.462,"body":"on the chat aliens, teams,"},{"speaker":"Conor Bronsdon","startTime":2595.822,"endTime":2596.932,"body":"and everything in between."},{"speaker":"Conor Bronsdon","startTime":2596.962,"endTime":2598.342,"body":"I've really enjoyed"},{"speaker":"Conor Bronsdon","startTime":2596.962,"endTime":2598.342,"body":"our conversation."},{"speaker":"Conor Bronsdon","startTime":2598.672,"endTime":2600.322,"body":"Uh, if you want to check"},{"speaker":"Conor Bronsdon","startTime":2598.672,"endTime":2600.322,"body":"out more of Johnny's"},{"speaker":"Conor Bronsdon","startTime":2600.322,"endTime":2601.582,"body":"talk here at Lead Dev."},{"speaker":"Conor Bronsdon","startTime":2601.897,"endTime":2603.487,"body":"I'm sure it'll be"},{"speaker":"Conor Bronsdon","startTime":2601.897,"endTime":2603.487,"body":"online at some point."},{"speaker":"Conor Bronsdon","startTime":2603.757,"endTime":2605.467,"body":"And if not, uh, this"},{"speaker":"Conor Bronsdon","startTime":2603.757,"endTime":2605.467,"body":"is a great primer."},{"speaker":"Conor Bronsdon","startTime":2605.467,"endTime":2607.447,"body":"And, uh, Johnny, where can we"},{"speaker":"Conor Bronsdon","startTime":2605.467,"endTime":2607.447,"body":"find you on the internet if we"},{"speaker":"Conor Bronsdon","startTime":2607.447,"endTime":2608.047,"body":"wanna learn more?"},{"speaker":"Johnny Ray Austin","startTime":2608.257,"endTime":2610.837,"body":"Yeah, you"},{"speaker":"Johnny Ray Austin","startTime":2608.257,"endTime":2610.837,"body":"can reach me on Twitter at, uh,"},{"speaker":"Johnny Ray Austin","startTime":2610.867,"endTime":2612.697,"body":"recursive Funk, funk with the K."},{"speaker":"Johnny Ray Austin","startTime":2612.757,"endTime":2614.227,"body":"Yeah, so check me out."},{"speaker":"Conor Bronsdon","startTime":2614.497,"endTime":2615.877,"body":"Alright, you've"},{"speaker":"Conor Bronsdon","startTime":2614.497,"endTime":2615.877,"body":"got a way cooler app than I"},{"speaker":"Conor Bronsdon","startTime":2615.877,"endTime":2619.177,"body":"do , um, . Well, you can also"},{"speaker":"Conor Bronsdon","startTime":2615.877,"endTime":2619.177,"body":"find Dev interrupted on, on"},{"speaker":"Conor Bronsdon","startTime":2619.177,"endTime":2622.777,"body":"Twitter at Dev Interrupted, uh,"},{"speaker":"Conor Bronsdon","startTime":2619.177,"endTime":2622.777,"body":"or check us out on, uh, YouTube."},{"speaker":"Conor Bronsdon","startTime":2622.987,"endTime":2625.267,"body":"Uh, if you're not watching"},{"speaker":"Conor Bronsdon","startTime":2622.987,"endTime":2625.267,"body":"this, it's a great conversation."},{"speaker":"Conor Bronsdon","startTime":2625.267,"endTime":2625.567,"body":"John."},{"speaker":"Conor Bronsdon","startTime":2625.567,"endTime":2627.427,"body":"He's a cool dude, and I"},{"speaker":"Conor Bronsdon","startTime":2625.567,"endTime":2627.427,"body":"think you'd, you'd really"},{"speaker":"Conor Bronsdon","startTime":2627.427,"endTime":2629.287,"body":"enjoy checking out some"},{"speaker":"Conor Bronsdon","startTime":2627.427,"endTime":2629.287,"body":"of the clips as well."},{"speaker":"Conor Bronsdon","startTime":2629.287,"endTime":2630.697,"body":"So thanks so much"},{"speaker":"Conor Bronsdon","startTime":2629.287,"endTime":2630.697,"body":"for listening folks."},{"speaker":"Johnny Ray Austin","startTime":2631.047,"endTime":2631.727,"body":"Thanks for having me."}]}