Heads Talk ยฎ
A Fly on the Boardroom Wall
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๐๐ฎ๐ข๐๐ค ๐๐ข๐ฉ: Tune in to our 100th episode for a sneak peek at the exceptional guests featured on the show.
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Heads Talk ยฎ
280 - Felipe Schwartzmann, SVP: BRICS Series, Genesys - As Intelligence Anchors into Infrastructure the Real Power of Cloud and AI Emerges
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Episode Title: ๐จ๐ฑAs Intelligence Anchors into Infrastructure the Real Power of Cloud and AI Emerges๐จ๐ฑ
As we close this yearโs BRICS & Geopolitics Series on Heads Talkยฎ, Iโm delighted to introduce a conversation with a guest who is right at the centre of one of the most urgent themes of recent months: keeping a true โHuman in the Loopโ as technology accelerates around us.
It was an incredibly fluid and engaging exchange, and I encourage you to listen closely to the insights he shared.
Felipe Schwartzmann is the Senior Vice President for LATAM and the Caribbean at Genesys, where he has led the region to standout performance and earned recognition as the companyโs Global Sales Leader of the Year.
With more than two decades of experience, Felipe brings a rare blend of commercial acuity, technological depth, and a real commitment to customer-centred innovation. Earlier in his career, he held senior commercial and sales leadership roles across the region, building sophisticated go-to-market models, launching cloud CX platforms, and steering large-scale enterprise transformations.
Topics Covered:
โฝ๏ธ The evolution of cloud as the new intelligence layer of business
โฝ๏ธ Agentic AI and the shift toward autonomous, context-aware decision systems
โฝ๏ธ LATAMโs accelerated cloud and AI adoption and its distinct innovation patterns
โฝ๏ธ Financial-sector cloud transformation and the new foundations of digital trust
โฝ๏ธ Data localisation, AI governance and the geopolitics of distributed cloud
โฝ๏ธ BRICS-aligned cloud and AI ecosystems and the race for technological independence
โฝ๏ธ AI as the new electricity: everywhere and nowhere at the same time
โฝ๏ธ Trust, explainability and human oversight as core pillars of enterprise AI
โฝ๏ธ The future of cloud and AI in 2035 and the co-evolution of humans and digital agents
So downloadโณgrab a cup of Bird & Blend Tea Co. - Peppy Mint Tea โ๏ธ& have a listen๐
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