Bob and Ray try to work through some very interesting, but difficult nonverbal behaviors to get a hold of. it's fun stuff and it can really change how you come across to others. We are even going to attach a transcript/worksheet for the first time.
INTERPERSONAL COMMUNICATION MARKERS
I tend to do or be
Status Behaviors
More formal vs More Informal
Non-deferential address vs Deferential address
Detached responses vs Empathetic responses
Expanded & protected space vs Respectful of others space
Non-reciprocal touching vs Mutual touching
Interruptions and talk-overs vs Respectful of conversational turns
Abrupt topic shifts vs Shift topics gradually
Directive gestures vs Acceptance gestures
Nonverbal Style
Inattentiveness vs Attentiveness
Longer talk duration vs Shorter talk duration
Faster speech rate vs Slower speech rate
Higher speech volume vs Lower speech volume
Physical distance vs Physical closeness
Backward lean vs Forward lean
Averted gaze when listening vs Eye contact when listening
Stare in awkward situations vs Break eye contact in awkward situations
Serious expressions vs Happy expressions
Controlled movements vs Natural movements
Verbal Style
More direct vs More indirect
Eloquence and clarity vs Less polished
Fewer non-fluencies vs More frequent pauses and silences
Correct vocabulary vs Colloquial vocabulary
Colorful vocabulary vs Everyday words
Technical jargon vs Personal idioms
Careful pronunciation vs Relaxed pronunciation
Careful syntax vs Simple syntax
Fewer hedges & disclaimers vs More qualifiers
Exclusive language (I, me, my) vs Inclusive language (we, ours)
Humor – sarcasm, joke on others vs Humor – self-deprecating, joke on self