Keeping IT Brief: The Power Perspective
Government is changing fast.
Technology is evolving. Procurement is shifting. Missions are becoming more complex. And the way government and industry work together is creating new opportunities, new challenges, and entirely new ways of thinking.
Keeping IT Brief: The Power Perspective, hosted by Tracey Aubey, brings you candid conversations with the leaders, innovators, and changemakers shaping the future of the federal government, government contracting, and GovCon. From federal technology, cybersecurity, artificial intelligence (AI), and digital transformation to procurement, acquisitions, and public-sector leadership, each episode explores what's changing, what's working, and what's coming next.
Whether you're a government leader, government contractor, GovCon professional, entrepreneur, or technology executive, you'll get practical insights, fresh perspectives, and real-world strategies to help you stay informed, adapt faster, and lead with confidence.
The future belongs to those willing to rethink what's possible, and that future is powered by perspective.
Visit govforum.io to explore more shows from the FORUM Media Network and upcoming webinars featuring today's leading voices in GovCon, government, technology, and business leadership.
Keeping IT Brief: The Power Perspective
Revolutionizing Federal Workflows: iTech AG Drives AI Support for CMS’s Customer Service Management
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
As the federal government looks to modernize IT solutions to better support citizens and create efficiencies, they often face challenges in adopting emerging technologies like AI due to complex compliance requirements and integration barriers. It’s key that organizations have the ability to help government teams navigate these complexities and deliver measurable outcomes that modernize operations and maximize value for federal missions.
In December 2024, iTech AG achieved a milestone in federal innovation by implementing its first ServiceNow Generative AI integration for Customer Service Management at the Centers for Medicare & Medicaid Services Center for Clinical Standards and Quality. As a ServiceNow Elite Partner with a Product Line Achievement in Customer Service Management, iTech AG leads the first-ever Federal Civilian go-live of ServiceNow’s Now Assist, enhancing efficiency and customer outcomes.
iTech AG provides the government and federal health community with leading-edge technology solutions to help agencies modernize systems to fit their needs, enable organizations to better serve citizens, and optimize results.
Jeremy Tipton
Jeremy Tipton is a digital solutions leader with over 12 years of experience in federal government contracting. As Director of Digital Platforms at iTech AG, he drives innovation to enhance operations, streamline processes, and improve service delivery for public and private sector customers.
Jeremy ensures the successful implementation of digital strategies that optimize efficiency and user experience. His expertise in data analytics and process improvement enables organizations to harness technology for smarter decision making and operational success. Passionate about digital transformation, Jeremy collaborates with key stakeholders to implement leading-edge solutions that align with evolving business needs. His strategic leadership empowers organizations to adapt, innovate, and achieve long-term success in an ever-changing digital landscape.
iTech AG
iTech AG is a Washington, D.C. area-based technology consulting firm that helps federal, state, local and private organizations streamline operations through a wide range of customized and innovative solutions. Combining strategic IT management consulting, zero trust security, human-centered design and a customer experience approach to facilitate digital modernization, agile framework adoption, enterprise platform implementation, and automation through AI to achieve mission-critical results.
Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.
Don’t miss an episode—follow the show on your favorite podcast app.
Explore all episodes and learn more: https://www.govforum.io/tags/podcasts
