Traveler expectations have changed. There is no denying that. As many of us will know personally, what matters now as a traveler may not have been a major priority pre-pandemic all those months ago.
Knowing this, what can operators in the industries do to ensure they are ready for these new expectations?
Pack your bag and let's dive into this new episode of Anyline, Anytime!
Episode Guest: Lindsey Epperly
Podcast Host: Marc Babin
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Mobile applications are everywhere and can do nearly anything that we need, want, or could dream of. But the difference between an app you use all the time and the ones you forget about can be crucial to your success. So what makes an app more likely to succeed? Two words, User Experience.
Host: Marc Babin
Guest: Corina Stirbu
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It is one of the most talked-about industries from the past year, and for good reason. The hospitality industry has been through it all, having suffered this past year from the global pandemic.
But now as we look towards the future, the industry looks to be making a tremendous recovery and will soon be shining brighter than ever before. How can we help to make that happen sooner rather than later?
Host: Marc Babin
Guest: Paulo Dias Inácio
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Shelter in place orders, social distancing, and travel restrictions have kept guests away from hotels for far too long!
Hotel chains wanting to remain relevant essentially had to rethink their business structure. So how can hotels better position themselves for the new future?
Episode Guest: Alex Obertop
Podcast Host: Marc Babin
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The traditional traveler's journey is filled with inconsistencies and inconvenience. We’ve all been there - from what is seemingly one long and endless line of people to the multiple touchpoints that each demand their own process and service levels.
But what if this could all change by simply enhancing the tools that service agents use, making the processes easier, faster, and in turn, significantly improving the traveler’s experience and journey? That is our topic for this episode, and it’s a good one. So get your boarding card ready and welcome to this episode Anyline, Anytime.
Episode Guest: Adam Klimiuk
Podcast Host: Marc Babin
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The healthcare industry, from routine checkups to life-saving surgeries, is heavily relied upon by the majority of the human population. And while current processes are tried and true, the opportunities that exist through digitalization cannot be discounted.
From improved service processes to enabled healthcare workers, the movement towards a digital and mobile system is already largely afoot. But how do we speed up the process and what recent innovations already exist that can assist in the transition?
That is exactly our topic for this episode of Anyline, Anytime.
Episode Guest: Uwe Horstmann & Dr. Daniel Scheider
Podcast Host: Marc Babin
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Finding a tech industry job and career is more popular than ever these days as innovation in this space continues to rise at an exponential rate. And like many companies, we at Anyline believe that bringing in fresh talent from universities not only allows them to get a strong start to their careers, but it also keeps us on our toes and ensures that we stay current with the latest trends.
Having said that, what can applicants do to ensure they stand out when applying for a tech industry job - and why is this topic such an important one for us?
Open Jobs at Anyline
Episode Guests:
Sylvia Grascher
Daniel Albertini
Your Host:
Marc Babin
For boutique hotel and property operators, managing the complex guest journey and experience can be a handful. From booking engines to guest check-in and data collection, not only does this process create a lot of manual work, but it has a significant effect on the guest experience itself.
But what if operators could combine these processes all with a single and customer-focused solution?
We sat down with the Head of Business Development for Sweet Inn and SIBO, Romain Longueville to discuss their recent success story and to chat about the technical innovations surrounding the travel and hospitality industries!
Episode Guest: Romain Longueville
Podcast Host: Marc Babin
Anyline Hotel Solution
Our Sweet Inn Success Story
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While technology is becoming more synonymous with everyday life, the evolution of technology in the retail industry is rapidly becoming a need for many operators' survival.
We spoke to Rachel West, the Principal at RevTech Ventures, a VC firm dedicated to investing in startups that are working to evolve the technology around the retail industry, to get the low down on the innovations driving change within retail today. As you will hear in this episode from Rachel, the time for retailers to make a move is now.
Episode Guest: Rachel West
Podcast Host: Marc Babin
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Technical innovation must be balanced with legal compliance. Further, adhering to the legal requirements is a must when dealing with personal data and privacy concerns.
In this latest podcast episode, we discuss this topic with two special guests. Sabine Konrad, our own Head of Legal, and Prof. Dr. Nikolaus Forgó, the Director of the Institute for Innovation and Digitisation in Law at the University of Vienna.
Episode Guest: Prof. Dr. Nikolaus Forgó, and Sabine Konrad
Podcast Host: Marc Babin
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The hospitality industry is defined by its legendary levels of service. The leading properties around the world pair exceptional offerings with unmatched customer service, giving the ultimate travel experience to its guests on a daily basis.
As guest expectations rise, how do industry leaders continue to raise the bar when it comes to service levels, and what innovations will support this growth? We sat down with Erika Solano of Luxury Hospitality Training & Consulting, to discuss just that.
Episode Guest: Erika Solano
Podcast Host: Marc Babin
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As we head into 2021 and a new normal, it is clear that retail is rapidly changing. For the workforce behind the scenes, this means the importance of making data-based decisions is more important than ever, which is exactly what we will be discussing in this episode.
Our guest is Gary Hawkins, a retail industry expert, and CEO at The Center for Retail and Technology. You can get his latest industry report, RETAIL 4.0: THE AGE OF METAMORPHOSIS, a must-read for retail professionals.
Host and Podcast Producer: Marc Babin
Guest: Gary Hawkins
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Using mobile data capture technology to close existing logistics gaps can not only save time and money, but it enables your logistics processes to become much more controlled and transparent. Looking at Airline Cargo as a prime example, we dive into this podcast to discuss where these gaps exist and how mobile data capture technology can help to close the gaps.
Episode Guest: Michael Pichler
Podcast Host: Marc Babin
Anyline Logistics Solutions
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Convenience is King: Customer Expectations for Retail for a world post COVID19. We are joined by a retail expert, best-selling author, and Podcast Host, Steve Dennis to break down why retail operators need to re-think how they approach their customers and why convenience is king.
You can pre-order Steves new book here: https://www.amazon.com/Remarkable-Retail-Keep-Customers-Disruption/dp/1928055923/ref=zg_bsnr_2656_6?_encoding=UTF8&psc=1&refRID=EZSXQKDJRHZFCEAA66B2
Check out the Remarkable Retail Podcast: https://remarkable-retail-a0721f60.simplecast.com/
Steve on Linkedin: https://www.linkedin.com/in/stevenpdennis/
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In 2020, we partnered with Johannes Kepler University to pair a globally recognized research program with industry-leading data capture technology, all with the hope of taking big steps forward for the world of machine learning and mobile data capture.
The areas in focus include Few Shot Learning and Transformer Engineering. Both will have a large focus on machine learning, allowing for better mobile data capture solutions in industries around the world.
We are joined by our research partner at JKU, Hubert Ramsauer, a Ph.D. student who started his career as a Stone Mason! He will be joined by our very own Senior Machine Learning Engineer, Dmytro Kotsur.
There is no question that digital transformation has hit the supply and value chain worlds over the past years. And because of this, those within the industry have seen some incredible trends develop that are driving change and driving change it quickly.
That is exactly what we dive into with this episode of Anyline, Anytime.
Joining us is Richard Sandall from Innovapptive.
Richards Profile: https://www.linkedin.com/in/richard-sandall/
Innovapptive: https://www.innovapptive.com/
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Augmented Reality (AR) has taken the world by storm in recent years. Applications like Snapchat, TikTok, Pokemon Go, etc. brought AR to our everyday lives, but what about AR within business integration and processes?
In this talk, we speak with the Head of Marketing at Wikitude, Paula Perrichot, to discuss the potential when combining AR and OCR Mobile Data Capture technology. The convenience of mobile data capture with the engagement of AR is a powerful combination that would benefit any industry.
How can AR and OCR help your business? Listen and find out!
Covid19 made a mark on many industries around the world, and while many took a hit, the event's industry came to an abrupt halt in 2020.
What was the true impact for those involved in the industry and what pivots had to be made to keep revenue in the green? We dive into this and much more, including what the industry will look like in the future, from experts within!
Enjoy this short podcast!
What is the true impact of Artificial Intelligence on business operations?
No, we are not talking about robots and self-driving cars, but something much more practical and relatable to many business owners. From data capture processes to safety and security protocols, AI has the power to create a new sense of efficiency that is far beyond what you think is currently capable. In fact, its effects are so profound that by NOT embracing these solutions, you could be giving yourself a serious business handicap in the future.
We sit down with the founder at Enlight AI, Clemens Wasner, to discuss everything AI and business integration. Whether small or large, your business needs to take special note of this conversation before it is too late.
Have you considered ISO Certification in your business?
That is the BIG question addressed in this podcast episode. If your company deals with any type of personal data or data collection, we break down why you need to consider ISO certification and why it is key driver in taking the next step in your growth.
We are joined by David Rieger and Mario-Valentin Trompeter from SEC Consult, a cybersecurity company that has specialized in the ISO certification process, among other IT Security Services. We recently worked with SEC Consult for our ISO 27001 certification!
Enjoy this great episode and feel free to contact us for any questions.
In this exciting episode, we talk travel! A topic we are all eager to hear more about as the global pandemic comes to an end.
What will travel look like in 2021? We sat down with global travel leader and the owner a Hawkins Internal PR, Jennifer Hawkins, to discuss the topic. From the challenges faced in 2020 to what she thinks the industry will need to do in 2021 to survive, this interview will have you packing your suitcase and ready to hit the road (or sky).
You can sign up for Jennifers "TrendHawk" report here.
To see what Anyline is doing to help the industry, you can click here to learn more!
Welcome to the first Anyline, Anytime podcast of 2021!
We are kicking the year off with a very interesting topic and looking at AI within the automotive industry. From self-driving cars to the AI processes behind the scenes, we get to have a deep look into the developing technology and the importance AI plays within the industry. Our guest, Peter Fintl, is the Director of Technology & Innovation, Communication at Capgemini Engineering and R&D Central Europe, and lends his insight into the discussion.
In the last Anyline, Anytime of 2020, we sit down with Anyline CEO and Co-Founder, Lukas Kinigadner. This great discussion looks back to the start of 2020 and the expectations that were rapidly changed when the global pandemic hit the world in March.
Despite the challenges throughout the year, we have much to celebrate and we highlight some of our top highlights of the year, including quotes from Anyline team members!
In this holiday episode of Anyline, Anytime, we are honored to be joined by the one and only, Santa Claus! As a long time supporter of Anyline, Santa has adopted mobile data scanning throughout his operations and share some of the secrets to his success!
From logistics and candy cane management to reindeer identification and offline functionality, we break down the entirety of the north pole operations!
Join us for this great and fun holiday podcast.
In this Anyline, Anytime interview, we are joined by our own CXO and account lead for PepsiCo, a long time partner of Anyline. Kristina Orosz sits down with us to discuss the development of our relationship with the retail giant and how they are using Anyline Serial Number and Barcode scanning to enhance their customer engagement campaigns.
Whether looking to do simple promotions or global campaigns, PepsiCo shows us just how accessible mobile scanning can be and how they can make a real difference in the engagement received from customers!
