In this episode of Impact on the Ground, Tiia explores the role of communication in conflict resolution with Maria Arpa, the founder and CEO of The Centre for Peaceful Solutions. They dive deep into Maria's creation of the 'Dialogue Road Map' and her work in helping improve conflict resolution and communication in different places like schools, prisons, families and communities. How can you be actively focusing on heart-based communication and supporting your community? Listen to this episode to find out!