Public Power Now
The American Public Power Association’s Public Power Now podcast brings listeners the latest news and insights from key public power utility executives, power industry players and APPA staff.
Public Power Now
Customer Service Has Always Been the Focus at Groton Electric Light Department from “The Top Down”
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American Public Power Association
At Massachusetts public power utility Groton Electric Light Department, “customer service has always been our focus, from the top down,” said Kevin Kelly, General Manager at Groton Electric Light Department, in the latest episode of Public Power Now. The utility was recently recognized by APPA with a Public Power Customer Satisfaction Award for providing excellent service to its community.