At Massachusetts public power utility Groton Electric Light Department, “customer service has always been our focus, from the top down,” said Kevin Kelly, General Manager at Groton Electric Light Department, in the latest episode of Public Power Now. The utility was recently recognized by APPA with a Public Power Customer Satisfaction Award for providing excellent service to its community.
At Massachusetts public power utility Groton Electric Light Department, “customer service has always been our focus, from the top down,” said Kevin Kelly, General Manager at Groton Electric Light Department, in the latest episode of Public Power Now. The utility was recently recognized by APPA with a Public Power Customer Satisfaction Award for providing excellent service to its community.