How to create a ‘destination office’? with Tom Kegode, Lloyds Banking Group

What if you could have a ‘destination office’ rather than a bland office that people dread coming into? 
How do you create spaces at work that energize people? 
How do you make people look forward to their days in the office? 

It’s not just hitting KPIs that creates value at work. Connection, community, and collaboration create immeasurable value. Tom Kegode and Kursty discuss how to use office spaces to grow social capital and why social capital is a necessary form of productivity.

Tom Kegode is the Work:Lab Lead at Lloyd’s Banking Group where he is creating new imaginations and realities of work. He’s had a 13-year career at Lloyd’s so far.

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What we discussed:
(00:22) How did work at Lloyd Bank change over the years?

(09:09) Collaboration spaces are NOT enough 

(15:10) What’s hard to replicate virtually? 

(17:29) Transactional work vs. joyful work

(23:11) Having a floor dedicated to testing workspace configurations 

(30:33) Building critical mass for rich work experiences 

(33:32) The new way to feel belonging at work 

(41:11) Getting in touch with Tom Kegode 

4 things to remember: 

1. Collaboration is the byproduct of connection and community. Collaboration can happen anywhere as long as you have community and connection.  
2. Productivity isn’t just progressing on your KPI, forming social connections and increasing your social capital are their own forms of productivity. 
3. When work gets reduced to a transactional task, rather than a joyful and energetic experience it becomes easy to quit. 
4. It’s really important for everyone to feel like they’re part of something when they enter their office building. There has to be something meaningful and fulfilling they’re getting by being present there at the office. 

Links 

Connect with Tom Kegode: LinkedIn

Connect with Kursty Groves: LinkedIn | Twitter | Ask a question or pitch an idea: kursty@shapeworklife.com 

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