Voices of Experience | Electrification & Equity
Voices of Experience (VOE) is produced by the Department of Energy's Advanced Grid Research and Development division. Realizing the benefits of bringing utilities together to share their experiences, the VOE initiative collects and shares the experiences, insights, and lessons learned of utility representatives implementing emerging technology. VOE is unique in that it compiles the valuable insights and advice provided directly by utility personnel at the forefront who are working the challenges, interconnecting the new resources, and testing the emerging technology. Utilities participated in working group discussions, regional meetings and individual interviews with the purpose of sharing industry knowledge so that all utilities can better prepare for the operational challenges they face in this changing industry.
Voices of Experience | Electrification & Equity
Closing the Disparity Gap
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Grid Talk
What does it mean to apply an equity lens to designing and implementing new customer programs with the goal of closing the disparity gap? How are utilities like Austin Energy working to develop programs that best serve the community starting with addressing the most vulnerable communities first? This discussion focuses on lessons learned when designing and implementing programs that are community driven and customer focused, including Austin Energy’s innovative e-mobility program: EV’s for Everyone.
Presenters:
Keree Brannen, Equity & Inclusion Program Manager
Amy Atchley, Senior Lead EV Equity Program