Episode Player

From Hope to Power Play: The OCM Wake-Up Call

IpX True North Podcast

Chapters
0:00
Setting The Stakes: OCM’s Role
2:30
Leslie’s Path And Early Lessons
5:45
Rework vs Course Correction
9:30
The Missing Foundation Upfront
13:40
Bring OCM In At Wake-Up Call
18:00
Capacity, Resourcing, And Burnout
22:30
Build Capability, Don’t Outsource It All
26:40
Engage Practitioners Early And Often
30:20
Naysayers As Hidden Allies
34:00
Layered Alignment And Incentives
39:00
IT, The Business, And Benefits
43:00
Breaking Silos To Reduce Rework
46:20
Change Rescue And Recovery
51:00
Owning The Reset To Rebuild Trust
IpX True North Podcast
From Hope to Power Play: The OCM Wake-Up Call
Oct 14, 2025 Episode 47
IpX - Institute for Process Excellence

We make the case that organizational change management isn’t a nice-to-have but the painkiller that prevents rework and missed benefits. Leslie Ellis shares how early, human-centered strategy, layered alignment, and capacity planning turn installations into real outcomes.

• involving OCM at the wake-up call, not at go-live
• rework versus course correction and why it matters
• building the foundation upfront: alignment, incentives, capacity
• PM and change leadership in lockstep for shared outcomes
• engaging practitioners early to avoid blind spots
• embracing naysayers to surface truth and improve design
• layered alignment across functions and time
• IT and the business aiming for benefits, not just installation
• breaking silos and coordinating enterprise change
• change rescue and recovery with an honest reset
• change requires effort, not heroics

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