We make the case that organizational change management isn’t a nice-to-have but the painkiller that prevents rework and missed benefits. Leslie Ellis shares how early, human-centered strategy, layered alignment, and capacity planning turn installations into real outcomes.

• involving OCM at the wake-up call, not at go-live
• rework versus course correction and why it matters
• building the foundation upfront: alignment, incentives, capacity
• PM and change leadership in lockstep for shared outcomes
• engaging practitioners early to avoid blind spots
• embracing naysayers to surface truth and improve design
• layered alignment across functions and time
• IT and the business aiming for benefits, not just installation
• breaking silos and coordinating enterprise change
• change rescue and recovery with an honest reset
• change requires effort, not heroics

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For more information on IPX, visit IpX (Institute for Process Excellence)

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We dive into the principles of successful digital transformation by exploring the critical relationship between processes, requirements, and tools. Thomas Miller, Director of Enterprise Systems and Processes at IPX, shares his 20+ years of expertise in bridging the gap between business needs and technical solutions.

• Why processes must lead and tools should follow
• The difference between proper requirements gathering and ineffective brainstorming
• How business requirements differ from functional specifications
• Understanding the CM2-500 standard and how it compares to EIA-649
• Common mistakes organizations make when selecting and implementing enterprise tools
• Strategies for creating lasting change that's embraced rather than resisted
• Real-world examples showing how process-first approaches delivered 40% reduction in change cycle times

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User experience design is not just about aesthetics—it's essential to ensuring adoption of enterprise software and achieving return on technology investments.

• UX is frequently treated as a "nice-to-have" rather than a strategic business necessity
• The double diamond approach combines generative thinking and synthesis to create user-centered solutions
• Early examples like Uber and iPhone demonstrate how thoughtful UX removes barriers to adoption
• When users encounter poor experiences, they create workarounds that introduce costly errors and inefficiencies
• Organizations should build feedback loops throughout implementation, not just at final testing
• AI tools promise to accelerate development but require careful application to avoid magnifying poor decisions
• Successful digital implementations require viewing experiences from the user's perspective, not just meeting business requirements
• Continuous feedback cycles help identify problems before they become embedded in final products
• Enterprise UX should consider the entire digital thread, focusing on connected systems rather than isolated tools

Start integrating user experience considerations from day one of your implementation projects. Visit https://gauge.io/ to learn how to mitigate the risk of project failure through proper UX design and implementation.

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Tony Cahill, the mind behind Crystal Onyx, dives deep into why data readiness is the critical bottleneck preventing successful AI implementations and shares how his platform transforms months of data preparation into weeks.

• Organizations struggle with data readiness when implementing AI projects 
• The AI project cycle consists of five steps: problem identification, data acquisition, modeling, output, and evaluation
• 42% of organizations identify data availability and quality as a top challenge for AI implementation
• Poor data quality costs enterprise companies approximately $10-12 million annually
• Crystal Onyx creates a virtual representation of data across various storage systems without physically moving files
• The platform can scan millions of files per hour to create a comprehensive map of available information
• A customer reduced their data preparation time from 10-12 months to just 8 weeks using Crystal Onyx
• The system allows for custom metadata, data classification, and governance without disrupting existing workflows
• "AI isn't a solution, it's a force multiplier. If your data goals and processes are broken, AI will amplify that chaos"
• Organizations should align technology decisions with business objectives and start with small, low-risk pilots

For more information on Crystal Onyx, visit crystallonyx.com or email info@crystallonyx.com.

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Dr. Avishkar Misra shares his expertise on implementing AI effectively in businesses and explains how his company Berrijam is making AI accessible, explainable, and useful for organizations of all sizes.

• AI is not just one solution but a set of tools, techniques, and frameworks that allows for intelligent decision-making at various scales
• Berrijam offers three main services: AI strategy development, custom AI implementation, and their proprietary BerryJam AI focused on analytical applications
• The Berrijam AI5C framework breaks down AI capabilities into five areas: Find, Make, Connect, Predict, and Optimize
• Organizations need to start with their specific pain points and business requirements before selecting AI tools or implementation strategies
• AI will transform jobs rather than simply eliminate them, creating opportunities for those who learn to work alongside AI
• Leadership plays a critical role in successful AI adoption by fostering the right cultural framework and strategic approach
• The future workplace will see AI handling mundane tasks, allowing professionals to focus on higher-value creative work
• The IPX-hosted AI Readiness Workshops will help participants understand AI fundamentals, build business cases, and develop implementation strategies

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In this episode, Brandy sits down with Tony, the visionary behind Crystal Onyx, to discuss how intelligent data management transforms organizations across industries. Learn how Crystal Onyx delivers clarity, protection, and efficiency in managing vast amounts of data, breaking down silos, and enabling businesses to unlock their full potential. From AI initiatives to cybersecurity and cloud migration, discover the cutting-edge solutions shaping the future of data management.

Main Points

 • Tony’s journey from early data management to founding Crystal Onyx.

 • The unique features of Crystal Onyx, including virtualization and metadata-driven workflows.

 • How Crystal Onyx helps organizations manage and protect data seamlessly.

 • Real-world applications: from Hollywood studios to NASA and beyond.

 • Addressing cybersecurity challenges with immutable storage and air-gapped solutions.

 • The ROI of intelligent data management for cloud migration and AI initiatives.

 • A vision for the future of Crystal Onyx in high-performance and AI-driven environments.

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#TrueNorth Podcast | Join our host, IpX's Joseph Anderson and Faruk Oğuz, Engineering Manager of Configuration Management at Turkish Aerospace and CM2-P, as they dive into the intricate world of aerospace innovation, digitalization, and the indispensable role of configuration management. They explore the challenges and opportunities within the industry, emphasizing the critical need for investing in people and maintaining high standards of quality and safety.

Watch on Youtube.

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#TrueNorth Podcast | Join Ray, Brandy, and Ken in Part 2 of a thought-provoking discussion on the intricacies of implementing Configuration Management (CM) within organizational frameworks. They reflect on personal “aha” moments, challenges, and the future landscape of CM amidst technological advancements like AI. The conversation dives into the importance of process ownership, resource allocation, and organizational alignment for successful CM integration.

Watch on YouTube. 

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#TrueNorth Podcast | IpX CEO Joseph Anderson and cyber security expert, CEO and Founder of Center for Information Security Awareness (CFISA), Michael Levin dive into the essential components of cyber security, stressing the importance of accountability, collaboration, and continuous education. Drawing from Michael's extensive experience, they highlight the evolving landscape of cyber threats and the need for comprehensive training programs to combat phishing attacks, AI-driven threats, and other vulnerabilities. Emphasizing the power of community-building and staying relevant in today's digital age, they underscore the significance of proactive measures to safeguard sensitive data and mitigate risks effectively.

Watch this episode on Youtube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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#TrueNorth Podcast | Ken Black and Ray Wozny, renowned IpX experts in the field of configuration management (CM). As they share their wealth of knowledge and experience, listeners gain valuable insights into the world of CM, from its inception to its practical applications in various industries. Through engaging anecdotes and real-world examples, Ken and Ray shed light on some of the most interesting and challenging CM problems they've encountered throughout their careers. From uncovering missing sub-assemblies in newly purchased vehicles to grappling with outdated and cumbersome protocols in corporate settings, they offer a glimpse into the complexities of CM and the importance of common sense in addressing its challenges. Whether discussing the impact of process gaps on product conformance or advocating for streamlined practices to enhance efficiency, Ken and Ray's insights provide listeners with a deeper understanding of CM principles and their practical implications in today's dynamic business landscape.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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IpX VP of Services Brandy Taylor reflects on her own #CM2 journey addressing the gap between education and real-world application of CM2 principles for improving #businessprocesses. Brandy offers practical advice for newly certified individuals, encouraging alignment with leaders, defining clear problem statements, and celebrating quick wins.

Read more in her latest blog, "I am CM2 Certified! Now What?" https://bit.ly/3SfaiO6

#ChangeManagement #CM2Certification #ProcessImprovement #bestpractices #PLM #DigitalThread #continuous improvement #AlwaysEvolve

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#TrueNorth Podcast | In this podcast, Joseph Anderson, Jorge Camba, David Ewing, and Travis Fuerst discuss their new co-authored textbook,The CM2 Approach To Change and Configuration Management. The conversation explores the importance of CM2 in academia and industry, emphasizing its role in ensuring product quality, addressing challenges in teaching, and implementing these foundational processes. They explore the importance of teaching students what it means to understand configuration and change management in an evolving industry and why it is crucial for companies to implement them.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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#TrueNorth Podcast | IpX experts Brandy Taylor and Michael Benning explore the challenges and strategies of aligning processes across diverse divisions and products while designing them with business goals in mind, maintaining balance, and considering deviations when necessary. They highlight communication, stakeholder support, and adaptability as key factors to success and provide insights into the complexities of achieving process harmonization while emphasizing strategic problem-solving and effective communication. This episode is hosted by IpX's Deanna Hensley.

Watch this episode on YouTube.

​​This podcast was based Michael Benning's blog, "Finding and Achieving the Appropriate Level of Process Standardization."

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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#TrueNorth Podcast | Lisa Levy, Founder Lcubed talked with IpX’s Brandy Taylor on aligning people, processes, and technology to drive strategic results. Discover her insights on disrupting the status quo to achieve positive change and strategic goals. Together they discuss how engaging with employees at all levels is key to continuous improvement and adaptation. Lisa also emphasizes the importance of leadership traits, transparent innovation, and empowering employees to challenge outdated processes. Tune in for valuable advice on organizational change management and building strong leadership teams!

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Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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#TrueNorth Podcast | Ravi Kurani, CEO of Sutro, joins IpX’s Brandy Taylor to discuss the journey of starting a startup company and the importance of data-driven decisions. He emphasizes the need to adapt business processes over time and identifies the confirmation loop as a crucial factor. Ravi shares insights into the evolution of Sutro's structure and goals, the utilization of data in decision-making, and the broader applications of their technology. He also highlights the significance of customer interviews and leadership support. Together they explore how Sutro's technology can extend beyond swimming pools to address more significant global challenges in agriculture, cooling towers, and drinking water.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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In this #TrueNorth Podcast episode, cybersecurity expert Michael Levin, CEO/Founder CFISA shares with IpX President Joseph Anderson shares best practices for cybersecurity including slowing down, verifying communications, and employing two-factor authentication to mitigate cyber risks. Michael also offers resolutions for reducing risks and discusses the need for training to navigate threats effectively.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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In this #TrueNorth Podcast episode, Purdue University’s Dr. Nathan Hartman and IpX President Joseph Anderson explore the importance of utilizing workforce data to inform education and training programs. They discuss how workforce development professionals can use data to identify skills gaps and design effective training initiatives that align with employer needs. They also consider technology's role in facilitating data access and the ethical considerations surrounding data collection and use.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

The views expressed in this podcast audio and video series are solely from Dr. Hartman himself and do not reflect that of Purdue University.

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#TrueNorth Podcast: IpX VP of Services Brandy Taylor “closes the loop” with a recent CM2-Comprehensive graduate, Bob Rieswitz, Senior Manager Enterprise PLM at Chamberlain Group. They share their experiences and challenges associated with change management in business transformation. They also highlight the benefits of implementing CM2, the challenges of cultural change, the role of leadership, and the benefits of training to improve organizational efficiency.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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In this IpX #TrueNorth Podcast, Dr. Nathan Hartman, Purdue, and IpX President Joseph Anderson delve into the benefits and challenges of artificial intelligence and machine learning. They discuss the various types of AI and how it is integrated into everyday products, emphasizing the importance of data protection, safeguards, and unbiased machine learning algorithms. They also explore the impact of automation on technology, manufacturing, healthcare, and education, highlighting the potential for AI to enhance traditional learning and work environments.

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The views expressed in this podcast audio and video series are solely from Dr. Hartman himself and do not reflect that of Purdue University.

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Following their previous discussion on building a supportive network for innovation within the workforce, IpX President Joseph Anderson and Dr. Nate Hartman, Purdue University, discuss the importance of end-to-end assessments in US manufacturing. They cover the need for federal and state support mechanisms, the role of assessments in education and provider levels, and the ability to assess the operational ecosystem of any business or corporation.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

The views expressed in this podcast audio and video series are solely from Dr. Hartman himself and do not reflect that of Purdue University.

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In this episode of True North, IpX President Joseph Anderson and Dr. Nate Hartman of Purdue University delve into the crucial role of a supportive network in the education and workforce sectors. They explore ways to foster innovation and capability, while overcoming challenges such as funding, scalability, and access to information. Topics include the power of community practices, the integration of machine learning, and the importance of evaluating the impact of educational initiatives. Joseph and Dr. Hartman encourage listeners to take an active role in creating this network, rather than just observing from the sidelines.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

The views expressed in this podcast audio and video series are solely from Dr. Hartman himself and do not reflect that of Purdue University.

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This week on the IpX #TrueNorth Podcast: Join us for another animated discussion with IpX President Joseph Anderson as he reconvenes with Martin Haket & Martijn Dullart, ASML, on the challenges and impact of data integrity and interoperability in the industrial ecosystem. They also delve into the value proposition of business process hierarchy, CM2, configuration identification, and how favoring new product development over process transformation leads to poor quality.

Watch this episode on YouTube

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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This week on the IpX #TrueNorth Podcast: Dr. Nathan Hartman, Purdue University, and IpX President Joseph Anderson meet up live at the Dauch Alumni Center to discuss the importance of considering both the technological and human elements of digital transformation. Dr. Hartman shares how the Indiana Manufacturing Competitiveness Center (IN-MaC) is impacting workforce development and future employees with partnerships between industry and academia to address technological challenges and advance digital manufacturing and design.

Together they examine the importance of investing in both the incumbent workforce and the pipeline of new workers in order to realize the potential of new technologies starting with K-12 education. Dr. Hartman emphasizes the importance of helping workers understand the connections between their tasks and the larger system in which they operate, as well as the need for them to be adaptable and flexible in the face of changing technologies.

Watch this episode on YouTube

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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This week on the IpX True North Podcast we continue our multipart series on Redefining the Ecosystem of Tomorrow with Martin Haket & Martijn Dullaart, Lead Configuration Management Architects at ASML, with a focus on building and linking an effective and efficient digital thread. Along with IpX President Joseph Anderson, they discuss how the digital thread touches all areas of a business - from your suppliers, to your products and processes, to being able to simulate future configurations of your products for production and risk analysis.

Watch this episode on YouTube.

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

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IpX True North Podcast: Dr. Nathan Hartman, Purdue University, and IpX President Joseph Anderson meet again to focus this time on the future of digital engineering and digital manufacturing. Dr. Hartman and Joseph discuss the nuances between digital transformation and digital manufacturing, as well as the social & technological phenomenon that is happening in today’s workforce.

Watch this episode on YouTube

Connect with IpX to hear more industry thought leaders. Learn how IpX can help your organization evolve with our functional blueprint for the ecosystem of tomorrow. Drive innovation, create a better customer experience, and enable your workforce as an organization built for change, speed, quality and resiliency. www.IpXhq.com

The views expressed in this podcast audio and video series are solely from Dr. Hartman himself and do not reflect that of Purdue University.

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