In this final episode, we hear about the successful implementation system of the Case Management System (CMS) in Kosovo from Fatmir Rexhepi, and we discuss the experience of creating a unified electronic information system in Bulgaria with Judge Emil Dechev and Bilyana Gyaurova-Wegertseder. This episode focuses on the implementation of case management systems in both Kosovo and Bulgaria. We examine which role digital justice can play in maximizing efficiency, transparency, and accountability in the judiciary. What steps are needed to successfully implement digitalization programs? And who should be involved in the process of developing and implementing case management systems?
In this final episode, we hear about the successful implementation system of the Case Management System (CMS) in Kosovo from Fatmir Rexhepi, and we discuss the experience of creating a unified electronic information system in Bulgaria with Judge Emil Dechev and Bilyana Gyaurova-Wegertseder. Our guests address proper stakeholder engagement in the development and implementation of case management systems, the sort of training and resources needed for success, and the amount of time required to achieve positive, lasting results.