{"version":"1.0.0","segments":[{"speaker":"Host","startTime":0.0,"endTime":10.38,"body":"Carl, hello and welcome to"},{"speaker":"Host","startTime":0.0,"endTime":10.38,"body":"the IOSH podcast. In this"},{"speaker":"Host","startTime":10.38,"endTime":14.25,"body":"episode, Carl Ennis, chief"},{"speaker":"Host","startTime":10.38,"endTime":14.25,"body":"executive of Siemens, gives us"},{"speaker":"Host","startTime":14.25,"endTime":17.16,"body":"an insight into how the"},{"speaker":"Host","startTime":14.25,"endTime":17.16,"body":"technology giant looks after the"},{"speaker":"Host","startTime":17.16,"endTime":21.75,"body":"health and safety of its 320,000"},{"speaker":"Host","startTime":17.16,"endTime":21.75,"body":"employees globally."},{"speaker":"Stuart Hughes","startTime":23.64,"endTime":26.7,"body":"Welcome to our"},{"speaker":"Stuart Hughes","startTime":23.64,"endTime":26.7,"body":"CEO podcast series. Hopefully,"},{"speaker":"Stuart Hughes","startTime":26.7,"endTime":29.61,"body":"you've enjoyed the ones that"},{"speaker":"Stuart Hughes","startTime":26.7,"endTime":29.61,"body":"you've heard so far, and today,"},{"speaker":"Stuart Hughes","startTime":29.61,"endTime":35.7,"body":"I'm joined by Carl Ennis, who is"},{"speaker":"Stuart Hughes","startTime":29.61,"endTime":35.7,"body":"the CEO at Siemens for their UK"},{"speaker":"Stuart Hughes","startTime":35.7,"endTime":38.28,"body":"and Ireland division. Carl,"},{"speaker":"Stuart Hughes","startTime":35.7,"endTime":38.28,"body":"thank you very much for joining"},{"speaker":"Stuart Hughes","startTime":38.28,"endTime":42.57,"body":"me today. It's a pleasure to"},{"speaker":"Stuart Hughes","startTime":38.28,"endTime":42.57,"body":"speak to you, and I think people"},{"speaker":"Stuart Hughes","startTime":42.57,"endTime":47.52,"body":"probably have an understanding"},{"speaker":"Stuart Hughes","startTime":42.57,"endTime":47.52,"body":"or know the name Siemens, but"},{"speaker":"Stuart Hughes","startTime":47.52,"endTime":50.34,"body":"perhaps don't understand the"},{"speaker":"Stuart Hughes","startTime":47.52,"endTime":50.34,"body":"breadth of what it is that you"},{"speaker":"Stuart Hughes","startTime":50.34,"endTime":54.09,"body":"do. So maybe you could just give"},{"speaker":"Stuart Hughes","startTime":50.34,"endTime":54.09,"body":"us a bit of a introduction into"},{"speaker":"Stuart Hughes","startTime":54.12,"endTime":57.54,"body":"Siemens and the activities that"},{"speaker":"Stuart Hughes","startTime":54.12,"endTime":57.54,"body":"you look after as their CEO?"},{"speaker":"Carl Ennis","startTime":57.81,"endTime":59.79,"body":"Well, I promise not"},{"speaker":"Carl Ennis","startTime":57.81,"endTime":59.79,"body":"to make it too much of a sales"},{"speaker":"Carl Ennis","startTime":59.79,"endTime":63.54,"body":"pitch, but we are quite a large"},{"speaker":"Carl Ennis","startTime":59.79,"endTime":63.54,"body":"organisation. In the UK, we're"},{"speaker":"Carl Ennis","startTime":63.57,"endTime":69.36,"body":"12,000 employee; globally,"},{"speaker":"Carl Ennis","startTime":63.57,"endTime":69.36,"body":"320,000 employees. And we're a"},{"speaker":"Carl Ennis","startTime":69.36,"endTime":73.08,"body":"technology company, bringing"},{"speaker":"Carl Ennis","startTime":69.36,"endTime":73.08,"body":"together a cutting edge"},{"speaker":"Carl Ennis","startTime":73.08,"endTime":77.34,"body":"technology to solve customers'"},{"speaker":"Carl Ennis","startTime":73.08,"endTime":77.34,"body":"challenges in a number of areas"},{"speaker":"Carl Ennis","startTime":77.34,"endTime":85.14,"body":"- in the energy space, in"},{"speaker":"Carl Ennis","startTime":77.34,"endTime":85.14,"body":"industry, in the infrastructure"},{"speaker":"Carl Ennis","startTime":85.41,"endTime":89.7,"body":"business, the built environment,"},{"speaker":"Carl Ennis","startTime":85.41,"endTime":89.7,"body":"across transport and in"},{"speaker":"Carl Ennis","startTime":89.7,"endTime":94.08,"body":"healthcare, so quite a broad"},{"speaker":"Carl Ennis","startTime":89.7,"endTime":94.08,"body":"portfolio delivering hardware"},{"speaker":"Carl Ennis","startTime":94.08,"endTime":97.38,"body":"and software to our customers."},{"speaker":"Carl Ennis","startTime":94.08,"endTime":97.38,"body":"One thing I'm quite proud of is"},{"speaker":"Carl Ennis","startTime":97.38,"endTime":102.51,"body":"just how long we've been in the"},{"speaker":"Carl Ennis","startTime":97.38,"endTime":102.51,"body":"UK. We celebrated our 170th"},{"speaker":"Carl Ennis","startTime":102.54,"endTime":105.09,"body":"birthday a couple of years back."},{"speaker":"Carl Ennis","startTime":102.54,"endTime":105.09,"body":"So we've been around for a"},{"speaker":"Stuart Hughes","startTime":105.0,"endTime":108.36,"body":"Cool. I just read"},{"speaker":"Stuart Hughes","startTime":105.0,"endTime":108.36,"body":"a really great book by a chap"},{"speaker":"Stuart Hughes","startTime":105.09,"endTime":105.51,"body":"while."},{"speaker":"Stuart Hughes","startTime":108.36,"endTime":110.55,"body":"called Alex Hill, called"},{"speaker":"Stuart Hughes","startTime":108.36,"endTime":110.55,"body":"Centennials, and that's all"},{"speaker":"Stuart Hughes","startTime":110.55,"endTime":113.91,"body":"about organisations that are a"},{"speaker":"Stuart Hughes","startTime":110.55,"endTime":113.91,"body":"hundred years plus, and how"},{"speaker":"Stuart Hughes","startTime":115.02,"endTime":118.65,"body":"they've navigated the social and"},{"speaker":"Stuart Hughes","startTime":115.02,"endTime":118.65,"body":"cultural changes across that"},{"speaker":"Stuart Hughes","startTime":118.65,"endTime":124.47,"body":"period of time. Before we dig"},{"speaker":"Stuart Hughes","startTime":118.65,"endTime":124.47,"body":"into the questions, maybe you"},{"speaker":"Stuart Hughes","startTime":124.47,"endTime":128.34,"body":"could just give us a bit of your"},{"speaker":"Stuart Hughes","startTime":124.47,"endTime":128.34,"body":"journey to CEO and whether this"},{"speaker":"Stuart Hughes","startTime":128.37,"endTime":131.76,"body":"has always been life's long"},{"speaker":"Stuart Hughes","startTime":128.37,"endTime":131.76,"body":"ambition for you?"},{"speaker":"Carl Ennis","startTime":132.92,"endTime":135.17,"body":"I worry about people"},{"speaker":"Carl Ennis","startTime":132.92,"endTime":135.17,"body":"who who aspire to be a CEO"},{"speaker":"Carl Ennis","startTime":135.23,"endTime":137.96,"body":"because they don't understand"},{"speaker":"Carl Ennis","startTime":135.23,"endTime":137.96,"body":"what they're getting into! I"},{"speaker":"Carl Ennis","startTime":137.96,"endTime":141.98,"body":"left school at 16. I remember"},{"speaker":"Carl Ennis","startTime":137.96,"endTime":141.98,"body":"having the conversation with my"},{"speaker":"Carl Ennis","startTime":141.98,"endTime":145.46,"body":"dad. I'd done O-levels. Yes, I"},{"speaker":"Carl Ennis","startTime":141.98,"endTime":145.46,"body":"am that old! I did O-levels, and"},{"speaker":"Carl Ennis","startTime":145.52,"endTime":148.49,"body":"had got enough to do A-levels,"},{"speaker":"Carl Ennis","startTime":145.52,"endTime":148.49,"body":"but I didn't enjoy school. I had"},{"speaker":"Carl Ennis","startTime":148.49,"endTime":151.58,"body":"always enjoyed the mechanical,"},{"speaker":"Carl Ennis","startTime":148.49,"endTime":151.58,"body":"trying to get my dad's car to"},{"speaker":"Carl Ennis","startTime":151.58,"endTime":154.4,"body":"wherever it was supposed to be"},{"speaker":"Carl Ennis","startTime":151.58,"endTime":154.4,"body":"going. And I remember telling my"},{"speaker":"Carl Ennis","startTime":154.4,"endTime":156.8,"body":"dad that I didn't want to do"},{"speaker":"Carl Ennis","startTime":154.4,"endTime":156.8,"body":"A-levels, and I wanted to become"},{"speaker":"Carl Ennis","startTime":156.8,"endTime":159.95,"body":"a mechanic, an apprentice"},{"speaker":"Carl Ennis","startTime":156.8,"endTime":159.95,"body":"mechanic. He flipped his lid,"},{"speaker":"Carl Ennis","startTime":160.49,"endTime":164.96,"body":"but I did it anyway. And then I"},{"speaker":"Carl Ennis","startTime":160.49,"endTime":164.96,"body":"didn't quite make it to be an"},{"speaker":"Carl Ennis","startTime":164.96,"endTime":168.8,"body":"apprentice mechanic. I got"},{"speaker":"Carl Ennis","startTime":164.96,"endTime":168.8,"body":"identified to be a technical"},{"speaker":"Carl Ennis","startTime":168.8,"endTime":172.22,"body":"apprentice and, through that,"},{"speaker":"Carl Ennis","startTime":168.8,"endTime":172.22,"body":"followed a route into"},{"speaker":"Carl Ennis","startTime":172.22,"endTime":176.06,"body":"engineering. So I'd never left"},{"speaker":"Carl Ennis","startTime":172.22,"endTime":176.06,"body":"knowing what I really wanted to"},{"speaker":"Carl Ennis","startTime":176.06,"endTime":180.14,"body":"do, other than I was interested"},{"speaker":"Carl Ennis","startTime":176.06,"endTime":180.14,"body":"in how things worked. And then I"},{"speaker":"Carl Ennis","startTime":180.23,"endTime":183.17,"body":"got offered opportunities"},{"speaker":"Carl Ennis","startTime":180.23,"endTime":183.17,"body":"throughout my career to try"},{"speaker":"Carl Ennis","startTime":183.17,"endTime":184.07,"body":"different things."},{"speaker":"Carl Ennis","startTime":184.0,"endTime":188.29,"body":"I joined Siemens 30 years ago,"},{"speaker":"Carl Ennis","startTime":184.0,"endTime":188.29,"body":"so almost 10 years into my"},{"speaker":"Carl Ennis","startTime":188.29,"endTime":194.38,"body":"career, and never looked back,"},{"speaker":"Carl Ennis","startTime":188.29,"endTime":194.38,"body":"accepted every opportunity that"},{"speaker":"Carl Ennis","startTime":194.38,"endTime":200.5,"body":"got given to me and got my head"},{"speaker":"Carl Ennis","startTime":194.38,"endTime":200.5,"body":"down, worked hard. I was really"},{"speaker":"Carl Ennis","startTime":200.5,"endTime":204.13,"body":"lucky on timings, and then the"},{"speaker":"Carl Ennis","startTime":200.5,"endTime":204.13,"body":"next thing you know, you're in"},{"speaker":"Carl Ennis","startTime":204.13,"endTime":209.29,"body":"charge. It was never an"},{"speaker":"Carl Ennis","startTime":204.13,"endTime":209.29,"body":"aspiration. But by heck, it's"},{"speaker":"Carl Ennis","startTime":209.29,"endTime":214.72,"body":"good fun! It's a it's real"},{"speaker":"Carl Ennis","startTime":209.29,"endTime":214.72,"body":"challenge, a real honor to have"},{"speaker":"Carl Ennis","startTime":214.72,"endTime":219.67,"body":"that responsibility for a brand"},{"speaker":"Carl Ennis","startTime":214.72,"endTime":219.67,"body":"that is so well known and the"},{"speaker":"Carl Ennis","startTime":219.67,"endTime":225.13,"body":"heritage that comes with that. I"},{"speaker":"Carl Ennis","startTime":219.67,"endTime":225.13,"body":"didn't aspire to it, but I'm"},{"speaker":"Carl Ennis","startTime":225.13,"endTime":226.09,"body":"thoroughly enjoying it."},{"speaker":"Stuart Hughes","startTime":226.27,"endTime":228.22,"body":"And do you think"},{"speaker":"Stuart Hughes","startTime":226.27,"endTime":228.22,"body":"that's just in your nature to"},{"speaker":"Stuart Hughes","startTime":228.46,"endTime":230.32,"body":"go, 'yeah, right. I'll have a"},{"speaker":"Stuart Hughes","startTime":228.46,"endTime":230.32,"body":"go'?"},{"speaker":"Carl Ennis","startTime":230.93,"endTime":233.24,"body":"I'll go into a"},{"speaker":"Carl Ennis","startTime":230.93,"endTime":233.24,"body":"meeting, and I'll consciously"},{"speaker":"Carl Ennis","startTime":233.24,"endTime":236.6,"body":"say to myself, 'Right Carl, shut"},{"speaker":"Carl Ennis","startTime":233.24,"endTime":236.6,"body":"up and listen,' and the next"},{"speaker":"Carl Ennis","startTime":236.6,"endTime":238.13,"body":"thing you know, I've rolled my"},{"speaker":"Carl Ennis","startTime":236.6,"endTime":238.13,"body":"sleeves up and I've got"},{"speaker":"Carl Ennis","startTime":238.13,"endTime":242.3,"body":"involved. As CEO, you do have to"},{"speaker":"Carl Ennis","startTime":238.13,"endTime":242.3,"body":"be careful of that because you"},{"speaker":"Carl Ennis","startTime":242.3,"endTime":246.56,"body":"can dominate the conversation,"},{"speaker":"Carl Ennis","startTime":242.3,"endTime":246.56,"body":"and that's really very"},{"speaker":"Carl Ennis","startTime":246.56,"endTime":251.15,"body":"dangerous, because then it"},{"speaker":"Carl Ennis","startTime":246.56,"endTime":251.15,"body":"becomes about the CEO's ideas."},{"speaker":"Carl Ennis","startTime":251.24,"endTime":254.99,"body":"And trust me, they're rarely, if"},{"speaker":"Carl Ennis","startTime":251.24,"endTime":254.99,"body":"ever, the smartest person in the"},{"speaker":"Carl Ennis","startTime":254.99,"endTime":259.28,"body":"room! So one of the jobs is to"},{"speaker":"Carl Ennis","startTime":254.99,"endTime":259.28,"body":"make space to listen to ideas."},{"speaker":"Carl Ennis","startTime":259.99,"endTime":263.98,"body":"I have always enjoyed getting"},{"speaker":"Carl Ennis","startTime":259.99,"endTime":263.98,"body":"stuck in and, yeah, I have to"},{"speaker":"Carl Ennis","startTime":263.98,"endTime":266.41,"body":"temper that a little bit. I have"},{"speaker":"Carl Ennis","startTime":263.98,"endTime":266.41,"body":"to know when that's acceptable."},{"speaker":"Carl Ennis","startTime":266.41,"endTime":270.07,"body":"And sometimes it IS acceptable,"},{"speaker":"Carl Ennis","startTime":266.41,"endTime":270.07,"body":"if you see something not"},{"speaker":"Carl Ennis","startTime":270.07,"endTime":275.74,"body":"happening fast enough, or"},{"speaker":"Carl Ennis","startTime":270.07,"endTime":275.74,"body":"watching people struggling, it's"},{"speaker":"Carl Ennis","startTime":275.77,"endTime":278.2,"body":"good to let them struggle a"},{"speaker":"Carl Ennis","startTime":275.77,"endTime":278.2,"body":"little bit and let them find"},{"speaker":"Carl Ennis","startTime":278.2,"endTime":281.98,"body":"their feet and find their style"},{"speaker":"Carl Ennis","startTime":278.2,"endTime":281.98,"body":"and how to problem solve. But"},{"speaker":"Carl Ennis","startTime":281.98,"endTime":284.02,"body":"there is a point where you"},{"speaker":"Carl Ennis","startTime":281.98,"endTime":284.02,"body":"actually say, 'Okay, that was"},{"speaker":"Carl Ennis","startTime":284.02,"endTime":287.86,"body":"enough. Now I think this is the"},{"speaker":"Carl Ennis","startTime":284.02,"endTime":287.86,"body":"right way to go. 'So balancing"},{"speaker":"Carl Ennis","startTime":287.86,"endTime":291.58,"body":"that natural urge to say 'stand"},{"speaker":"Carl Ennis","startTime":287.86,"endTime":291.58,"body":"back - I know how to fix this',"},{"speaker":"Carl Ennis","startTime":292.21,"endTime":297.25,"body":"versus leaving people with far"},{"speaker":"Carl Ennis","startTime":292.21,"endTime":297.25,"body":"more experience and far better"},{"speaker":"Carl Ennis","startTime":297.25,"endTime":300.58,"body":"ideas, giving them space and"},{"speaker":"Carl Ennis","startTime":297.25,"endTime":300.58,"body":"encouragement to bring that to"},{"speaker":"Carl Ennis","startTime":300.58,"endTime":304.12,"body":"the table. That's probably a"},{"speaker":"Carl Ennis","startTime":300.58,"endTime":304.12,"body":"tough balance, but still a work"},{"speaker":"Carl Ennis","startTime":304.12,"endTime":306.67,"body":"in progress. My team would say,"},{"speaker":"Carl Ennis","startTime":304.12,"endTime":306.67,"body":"sometimes I get it right and"},{"speaker":"Carl Ennis","startTime":306.67,"endTime":307.6,"body":"sometimes I don't."},{"speaker":"Stuart Hughes","startTime":307.93,"endTime":310.777,"body":"And I think that"},{"speaker":"Stuart Hughes","startTime":307.93,"endTime":310.777,"body":"it's really interesting there."},{"speaker":"Stuart Hughes","startTime":310.837,"endTime":314.412,"body":"Because a lot of people think"},{"speaker":"Stuart Hughes","startTime":310.837,"endTime":314.412,"body":"once you're at the top of the"},{"speaker":"Stuart Hughes","startTime":314.472,"endTime":318.228,"body":"organisation, you've probably"},{"speaker":"Stuart Hughes","startTime":314.472,"endTime":318.228,"body":"got all of the answers. And that"},{"speaker":"Stuart Hughes","startTime":318.289,"endTime":321.985,"body":"really interesting balance of"},{"speaker":"Stuart Hughes","startTime":318.289,"endTime":321.985,"body":"knowing when to step in because"},{"speaker":"Stuart Hughes","startTime":322.045,"endTime":325.741,"body":"action is required and things"},{"speaker":"Stuart Hughes","startTime":322.045,"endTime":325.741,"body":"need to move along, and when to"},{"speaker":"Stuart Hughes","startTime":325.801,"endTime":329.618,"body":"hang back and be the safety net"},{"speaker":"Stuart Hughes","startTime":325.801,"endTime":329.618,"body":"so people can learn through the"},{"speaker":"Stuart Hughes","startTime":329.678,"endTime":333.132,"body":"failure and grow is a remarkable"},{"speaker":"Stuart Hughes","startTime":329.678,"endTime":333.132,"body":"challenge. What was your"},{"speaker":"Stuart Hughes","startTime":333.192,"endTime":336.04,"body":"favorite thing that you did on"},{"speaker":"Stuart Hughes","startTime":333.192,"endTime":336.04,"body":"your way to CEO?"},{"speaker":"Stuart Hughes","startTime":336.0,"endTime":371.269,"body":"I think you"},{"speaker":"Stuart Hughes","startTime":336.0,"endTime":371.269,"body":"probably can't get too much"},{"speaker":"Carl Ennis","startTime":336.02,"endTime":339.11,"body":"Probably that I"},{"speaker":"Carl Ennis","startTime":336.02,"endTime":339.11,"body":"lived in Shanghai for four"},{"speaker":"Carl Ennis","startTime":337.68,"endTime":407.16,"body":"Every day was"},{"speaker":"Carl Ennis","startTime":337.68,"endTime":407.16,"body":"completely different, and you"},{"speaker":"Carl Ennis","startTime":339.183,"endTime":343.892,"body":"years. I'd gone and run some of"},{"speaker":"Carl Ennis","startTime":339.183,"endTime":343.892,"body":"the bigger businesses in the UK."},{"speaker":"Carl Ennis","startTime":343.966,"endTime":347.644,"body":"In Siemens, we are an"},{"speaker":"Carl Ennis","startTime":343.966,"endTime":347.644,"body":"international company - it's"},{"speaker":"Carl Ennis","startTime":347.718,"endTime":351.397,"body":"good to have had some"},{"speaker":"Carl Ennis","startTime":347.718,"endTime":351.397,"body":"international exposure. Most"},{"speaker":"Carl Ennis","startTime":351.47,"endTime":355.296,"body":"people go and spend a bit of a"},{"speaker":"Carl Ennis","startTime":351.47,"endTime":355.296,"body":"spell in Germany, our"},{"speaker":"Carl Ennis","startTime":355.37,"endTime":359.343,"body":"headquarters. I didn't fancy"},{"speaker":"Carl Ennis","startTime":355.37,"endTime":359.343,"body":"that. I fancied something"},{"speaker":"Carl Ennis","startTime":359.417,"endTime":363.463,"body":"different, and so I went and"},{"speaker":"Carl Ennis","startTime":359.417,"endTime":363.463,"body":"spent four years living in"},{"speaker":"Carl Ennis","startTime":363.537,"endTime":368.025,"body":"Shanghai, being responsible for"},{"speaker":"Carl Ennis","startTime":363.537,"endTime":368.025,"body":"all Asia Pacific. That was my"},{"speaker":"Carl Ennis","startTime":368.098,"endTime":372.439,"body":"first foray into real different"},{"speaker":"Carl Ennis","startTime":368.098,"endTime":372.439,"body":"cultures, and it was such a"},{"speaker":"Carl Ennis","startTime":372.173,"endTime":404.73,"body":"different, can you, from UK culture?"},{"speaker":"Carl Ennis","startTime":372.513,"endTime":377.148,"body":"learning experience. Every day"},{"speaker":"Carl Ennis","startTime":372.513,"endTime":377.148,"body":"was a learning day. I never want"},{"speaker":"Carl Ennis","startTime":377.222,"endTime":381.636,"body":"to do it again, right? I'm not"},{"speaker":"Carl Ennis","startTime":377.222,"endTime":381.636,"body":"rushing to go back and do it,"},{"speaker":"Carl Ennis","startTime":381.71,"endTime":386.051,"body":"but it was such a learning"},{"speaker":"Carl Ennis","startTime":381.71,"endTime":386.051,"body":"experience. And I am really glad"},{"speaker":"Carl Ennis","startTime":386.124,"endTime":390.686,"body":"I did it. I think it probably"},{"speaker":"Carl Ennis","startTime":386.124,"endTime":390.686,"body":"made me able to do the role I do"},{"speaker":"Carl Ennis","startTime":390.76,"endTime":395.395,"body":"now. I think before then, I was"},{"speaker":"Carl Ennis","startTime":390.76,"endTime":395.395,"body":"perhaps a little bit one style,"},{"speaker":"Carl Ennis","startTime":395.469,"endTime":398.78,"body":"and one style is not always the"},{"speaker":"Carl Ennis","startTime":395.469,"endTime":398.78,"body":"right answer."},{"speaker":"Carl Ennis","startTime":407.16,"endTime":410.19,"body":"were having to flip between"},{"speaker":"Carl Ennis","startTime":407.16,"endTime":410.19,"body":"remembering what was the driver"},{"speaker":"Carl Ennis","startTime":410.19,"endTime":413.88,"body":"in that particular culture, how"},{"speaker":"Carl Ennis","startTime":410.19,"endTime":413.88,"body":"best to be and changing your"},{"speaker":"Carl Ennis","startTime":413.88,"endTime":416.52,"body":"managerial style to address the"},{"speaker":"Carl Ennis","startTime":413.88,"endTime":416.52,"body":"challenge ahead and the"},{"speaker":"Carl Ennis","startTime":416.52,"endTime":420.03,"body":"individuals in the room. And of"},{"speaker":"Carl Ennis","startTime":416.52,"endTime":420.03,"body":"course, it's not one size fits"},{"speaker":"Carl Ennis","startTime":420.03,"endTime":424.35,"body":"all, not all of a nation state"},{"speaker":"Carl Ennis","startTime":420.03,"endTime":424.35,"body":"is the same. Within that, they"},{"speaker":"Carl Ennis","startTime":424.35,"endTime":428.97,"body":"have a background, a culture,"},{"speaker":"Carl Ennis","startTime":424.35,"endTime":428.97,"body":"but then individual behaviours,"},{"speaker":"Carl Ennis","startTime":429.0,"endTime":432.96,"body":"styles, preferences. Managing"},{"speaker":"Carl Ennis","startTime":429.0,"endTime":432.96,"body":"all of that was just hugely"},{"speaker":"Carl Ennis","startTime":434.58,"endTime":438.87,"body":"interesting, challenging and a"},{"speaker":"Carl Ennis","startTime":434.58,"endTime":438.87,"body":"learning experience. But I"},{"speaker":"Carl Ennis","startTime":438.87,"endTime":466.44,"body":"really enjoyed that."},{"speaker":"Stuart Hughes","startTime":439.0,"endTime":442.094,"body":"You mentioned"},{"speaker":"Stuart Hughes","startTime":439.0,"endTime":442.094,"body":"earlier the privilege and the"},{"speaker":"Stuart Hughes","startTime":442.166,"endTime":446.771,"body":"honor of leading such a sizeable"},{"speaker":"Stuart Hughes","startTime":442.166,"endTime":446.771,"body":"organisation that's established"},{"speaker":"Stuart Hughes","startTime":446.843,"endTime":451.52,"body":"as it is within the UK. We often"},{"speaker":"Stuart Hughes","startTime":446.843,"endTime":451.52,"body":"hear that people at the very top"},{"speaker":"Stuart Hughes","startTime":451.592,"endTime":456.053,"body":"of an organisation don't care"},{"speaker":"Stuart Hughes","startTime":451.592,"endTime":456.053,"body":"about people at the ground floor"},{"speaker":"Stuart Hughes","startTime":456.125,"endTime":460.299,"body":"doing the work. I feel it's"},{"speaker":"Stuart Hughes","startTime":456.125,"endTime":460.299,"body":"quite a lazy trope that's kind"},{"speaker":"Stuart Hughes","startTime":460.371,"endTime":464.76,"body":"of pushed around on socials. I"},{"speaker":"Stuart Hughes","startTime":460.371,"endTime":464.76,"body":"just wonder why you think like"},{"speaker":"Stuart Hughes","startTime":464.832,"endTime":469.51,"body":"that might be such a pervasive"},{"speaker":"Stuart Hughes","startTime":464.832,"endTime":469.51,"body":"view amongst the global workforce?"},{"speaker":"Carl Ennis","startTime":469.0,"endTime":472.108,"body":"It is interesting."},{"speaker":"Carl Ennis","startTime":469.0,"endTime":472.108,"body":"And as somebody who started"},{"speaker":"Carl Ennis","startTime":472.176,"endTime":476.433,"body":"their career on the shop floor,"},{"speaker":"Carl Ennis","startTime":472.176,"endTime":476.433,"body":"left to be an apprentice, and I"},{"speaker":"Carl Ennis","startTime":476.5,"endTime":480.825,"body":"worked on the shop floor for the"},{"speaker":"Carl Ennis","startTime":476.5,"endTime":480.825,"body":"first 10 years of my career, so"},{"speaker":"Carl Ennis","startTime":480.893,"endTime":484.947,"body":"it wasn't ' I did it for a day.'"},{"speaker":"Carl Ennis","startTime":480.893,"endTime":484.947,"body":"I've experienced it, I know"},{"speaker":"Carl Ennis","startTime":485.015,"endTime":489.34,"body":"everything. I actually lived it"},{"speaker":"Carl Ennis","startTime":485.015,"endTime":489.34,"body":"and it was my way into the world"},{"speaker":"Carl Ennis","startTime":489.407,"endTime":493.732,"body":"of work. And I think it is lazy."},{"speaker":"Carl Ennis","startTime":489.407,"endTime":493.732,"body":"It's the 'us' and 'them'. I get"},{"speaker":"Carl Ennis","startTime":493.8,"endTime":497.922,"body":"frustrated with that. I try and"},{"speaker":"Carl Ennis","startTime":493.8,"endTime":497.922,"body":"meet most new starters to our"},{"speaker":"Carl Ennis","startTime":497.99,"endTime":502.044,"body":"organisation and spend half an"},{"speaker":"Carl Ennis","startTime":497.99,"endTime":502.044,"body":"hour with them. Often, at the"},{"speaker":"Carl Ennis","startTime":502.112,"endTime":506.436,"body":"end of it, the intern will say,"},{"speaker":"Carl Ennis","startTime":502.112,"endTime":506.436,"body":"'Blimey, you're normal.' And you"},{"speaker":"Carl Ennis","startTime":506.504,"endTime":510.559,"body":"go, 'What were you expecting? I"},{"speaker":"Carl Ennis","startTime":506.504,"endTime":510.559,"body":"didn't get to management and"},{"speaker":"Carl Ennis","startTime":510.626,"endTime":514.546,"body":"suddenly grew another head!'"},{"speaker":"Carl Ennis","startTime":510.626,"endTime":514.546,"body":"That's not how it works. I am"},{"speaker":"Carl Ennis","startTime":514.613,"endTime":519.006,"body":"only one of 12,000 people in our"},{"speaker":"Carl Ennis","startTime":514.613,"endTime":519.006,"body":"organisation. Yes, I'm a visible"},{"speaker":"Carl Ennis","startTime":519.073,"endTime":522.857,"body":"one, but I am no different. I"},{"speaker":"Carl Ennis","startTime":519.073,"endTime":522.857,"body":"have perhaps a little more"},{"speaker":"Carl Ennis","startTime":522.925,"endTime":526.574,"body":"experience than many, but I do"},{"speaker":"Carl Ennis","startTime":522.925,"endTime":526.574,"body":"as many wrong things as"},{"speaker":"Carl Ennis","startTime":526.642,"endTime":529.21,"body":"everybody else, and I'm not different."},{"speaker":"Carl Ennis","startTime":529.0,"endTime":533.417,"body":"I find it frustrating that there"},{"speaker":"Carl Ennis","startTime":529.0,"endTime":533.417,"body":"is the 'us' and 'them'. It does"},{"speaker":"Carl Ennis","startTime":533.487,"endTime":537.697,"body":"exist. Why is it? I don't know."},{"speaker":"Carl Ennis","startTime":533.487,"endTime":537.697,"body":"It's a history thing. It is a"},{"speaker":"Carl Ennis","startTime":537.766,"endTime":541.701,"body":"bit lazy. It's easy to blame"},{"speaker":"Carl Ennis","startTime":537.766,"endTime":541.701,"body":"somebody else and and create"},{"speaker":"Carl Ennis","startTime":541.77,"endTime":545.774,"body":"this 'we're right, you're"},{"speaker":"Carl Ennis","startTime":541.77,"endTime":545.774,"body":"wrong'. In life, it's never that"},{"speaker":"Carl Ennis","startTime":545.843,"endTime":549.709,"body":"straightforward. I think it's"},{"speaker":"Carl Ennis","startTime":545.843,"endTime":549.709,"body":"really important to try to"},{"speaker":"Carl Ennis","startTime":549.778,"endTime":554.127,"body":"address it as an organisation. I"},{"speaker":"Carl Ennis","startTime":549.778,"endTime":554.127,"body":"started by introducing Siemens"},{"speaker":"Carl Ennis","startTime":554.196,"endTime":558.476,"body":"as a tech company - we are. But"},{"speaker":"Carl Ennis","startTime":554.196,"endTime":558.476,"body":"guess how we deliver the tech?"},{"speaker":"Carl Ennis","startTime":558.545,"endTime":562.48,"body":"Through people! So, 300,000"},{"speaker":"Carl Ennis","startTime":558.545,"endTime":562.48,"body":"people globally - each one of"},{"speaker":"Carl Ennis","startTime":562.549,"endTime":566.829,"body":"them, we need them to be firing"},{"speaker":"Carl Ennis","startTime":562.549,"endTime":566.829,"body":"on all cylinders to add value."},{"speaker":"Carl Ennis","startTime":566.898,"endTime":570.418,"body":"And we don't do it"},{"speaker":"Carl Ennis","startTime":566.898,"endTime":570.418,"body":"altruistically. We do it because"},{"speaker":"Carl Ennis","startTime":570.487,"endTime":574.836,"body":"it makes good business sense. If"},{"speaker":"Carl Ennis","startTime":570.487,"endTime":574.836,"body":"all of my 12,000 people in the"},{"speaker":"Carl Ennis","startTime":574.905,"endTime":579.116,"body":"UK are firing on all cylinders,"},{"speaker":"Carl Ennis","startTime":574.905,"endTime":579.116,"body":"I get a better outcome. I get"},{"speaker":"Carl Ennis","startTime":579.185,"endTime":583.603,"body":"better shareholder return, I get"},{"speaker":"Carl Ennis","startTime":579.185,"endTime":583.603,"body":"better customer feedback. These"},{"speaker":"Carl Ennis","startTime":583.672,"endTime":587.814,"body":"are all positive things. I think"},{"speaker":"Carl Ennis","startTime":583.672,"endTime":587.814,"body":"it's how you break down the"},{"speaker":"Carl Ennis","startTime":587.883,"endTime":591.473,"body":"barrier, trying to create"},{"speaker":"Carl Ennis","startTime":587.883,"endTime":591.473,"body":"communications between all"},{"speaker":"Carl Ennis","startTime":591.542,"endTime":595.407,"body":"levels of our organisation for"},{"speaker":"Carl Ennis","startTime":591.542,"endTime":595.407,"body":"them to realise we are no"},{"speaker":"Carl Ennis","startTime":595.476,"endTime":599.756,"body":"different. We've got different"},{"speaker":"Carl Ennis","startTime":595.476,"endTime":599.756,"body":"roles and responsibilities, but"},{"speaker":"Carl Ennis","startTime":599.825,"endTime":604.105,"body":"as individuals, as people, we're"},{"speaker":"Carl Ennis","startTime":599.825,"endTime":604.105,"body":"no different. Trying to break"},{"speaker":"Carl Ennis","startTime":604.174,"endTime":608.8,"body":"that old trope, as you call it,"},{"speaker":"Carl Ennis","startTime":604.174,"endTime":608.8,"body":"because I don't think it's helpful."},{"speaker":"Stuart Hughes","startTime":608.0,"endTime":610.657,"body":"There's this"},{"speaker":"Stuart Hughes","startTime":608.0,"endTime":610.657,"body":"thing isn't there, where you're"},{"speaker":"Carl Ennis","startTime":608.0,"endTime":612.275,"body":"It really is two"},{"speaker":"Carl Ennis","startTime":608.0,"endTime":612.275,"body":"sides of the same coin. The"},{"speaker":"Carl Ennis","startTime":610.717,"endTime":614.401,"body":"all part of the same ecosystem."},{"speaker":"Carl Ennis","startTime":610.717,"endTime":614.401,"body":"And like you say, some of the"},{"speaker":"Carl Ennis","startTime":612.372,"endTime":618.104,"body":"business gets benefit, the"},{"speaker":"Carl Ennis","startTime":612.372,"endTime":618.104,"body":"individuals get benefit, society"},{"speaker":"Carl Ennis","startTime":614.461,"endTime":618.085,"body":"things that you were doing that"},{"speaker":"Carl Ennis","startTime":614.461,"endTime":618.085,"body":"demonstrate care may well be"},{"speaker":"Carl Ennis","startTime":618.145,"endTime":621.768,"body":"driven from the business side of"},{"speaker":"Carl Ennis","startTime":618.145,"endTime":621.768,"body":"things, i.e., we get better"},{"speaker":"Carl Ennis","startTime":618.201,"endTime":624.517,"body":"at large gets benefit. I'm quite"},{"speaker":"Carl Ennis","startTime":618.201,"endTime":624.517,"body":"passionate about the role of big"},{"speaker":"Carl Ennis","startTime":621.829,"endTime":625.452,"body":"performance from people, we"},{"speaker":"Carl Ennis","startTime":621.829,"endTime":625.452,"body":"deliver better returns for those"},{"speaker":"Carl Ennis","startTime":624.614,"endTime":630.541,"body":"business. It's easy to say it's"},{"speaker":"Carl Ennis","startTime":624.614,"endTime":630.541,"body":"just about making money. It's"},{"speaker":"Carl Ennis","startTime":625.512,"endTime":629.317,"body":"that invest in the organisation,"},{"speaker":"Carl Ennis","startTime":625.512,"endTime":629.317,"body":"we serve our customers better."},{"speaker":"Carl Ennis","startTime":629.377,"endTime":632.88,"body":"The flip side of that is, people"},{"speaker":"Carl Ennis","startTime":629.377,"endTime":632.88,"body":"enjoy being in their work"},{"speaker":"Carl Ennis","startTime":630.638,"endTime":636.37,"body":"clearly about making money, and"},{"speaker":"Carl Ennis","startTime":630.638,"endTime":636.37,"body":"I'm not shy about that. The"},{"speaker":"Carl Ennis","startTime":632.94,"endTime":636.02,"body":"environment more. They're"},{"speaker":"Carl Ennis","startTime":632.94,"endTime":636.02,"body":"probably more helpful, as"},{"speaker":"Carl Ennis","startTime":636.081,"endTime":639.462,"body":"members of society, because"},{"speaker":"Carl Ennis","startTime":636.081,"endTime":639.462,"body":"they're fulfilled and all of"},{"speaker":"Carl Ennis","startTime":636.468,"endTime":641.909,"body":"minute we stop making money,"},{"speaker":"Carl Ennis","startTime":636.468,"endTime":641.909,"body":"then we're all out of work."},{"speaker":"Carl Ennis","startTime":639.523,"endTime":642.844,"body":"that stuff. So there's a"},{"speaker":"Carl Ennis","startTime":639.523,"endTime":642.844,"body":"symbiotic relationship between"},{"speaker":"Carl Ennis","startTime":642.006,"endTime":648.03,"body":"That's 12,000 people, and we've"},{"speaker":"Carl Ennis","startTime":642.006,"endTime":648.03,"body":"got about 60,000 people in our"},{"speaker":"Carl Ennis","startTime":642.905,"endTime":645.864,"body":"the two. What are the things"},{"speaker":"Carl Ennis","startTime":642.905,"endTime":645.864,"body":"that you within your"},{"speaker":"Carl Ennis","startTime":645.924,"endTime":649.85,"body":"organisation specifically do to"},{"speaker":"Carl Ennis","startTime":645.924,"endTime":649.85,"body":"demonstrate that care for people?"},{"speaker":"Carl Ennis","startTime":648.127,"endTime":653.665,"body":"supply chains. So I feel a"},{"speaker":"Carl Ennis","startTime":648.127,"endTime":653.665,"body":"responsibility to make sure we"},{"speaker":"Carl Ennis","startTime":653.762,"endTime":659.592,"body":"do make money, because that's"},{"speaker":"Carl Ennis","startTime":653.762,"endTime":659.592,"body":"the entry fee to the game. But"},{"speaker":"Carl Ennis","startTime":659.689,"endTime":665.421,"body":"the game is much bigger than"},{"speaker":"Carl Ennis","startTime":659.689,"endTime":665.421,"body":"that, and so we spend a lot of"},{"speaker":"Carl Ennis","startTime":665.519,"endTime":671.445,"body":"time on (not just from a safety"},{"speaker":"Carl Ennis","startTime":665.519,"endTime":671.445,"body":"perspective, not just talking"},{"speaker":"Carl Ennis","startTime":671.543,"endTime":676.789,"body":"about occupational safety) how"},{"speaker":"Carl Ennis","startTime":671.543,"endTime":676.789,"body":"do we keep people safe,"},{"speaker":"Carl Ennis","startTime":676.886,"endTime":682.327,"body":"physically safe, but also"},{"speaker":"Carl Ennis","startTime":676.886,"endTime":682.327,"body":"psychological safety, cultural"},{"speaker":"Carl Ennis","startTime":682.425,"endTime":687.963,"body":"safety. We spend a lot of time"},{"speaker":"Carl Ennis","startTime":682.425,"endTime":687.963,"body":"not just talking about but"},{"speaker":"Carl Ennis","startTime":688.06,"endTime":693.89,"body":"actually acting on diversity,"},{"speaker":"Carl Ennis","startTime":688.06,"endTime":693.89,"body":"equity and inclusion, employee"},{"speaker":"Carl Ennis","startTime":693.987,"endTime":700.108,"body":"networks, people having a voice,"},{"speaker":"Carl Ennis","startTime":693.987,"endTime":700.108,"body":"accepting that. We do employee"},{"speaker":"Carl Ennis","startTime":700.205,"endTime":705.452,"body":"surveys. We're honest about the"},{"speaker":"Carl Ennis","startTime":700.205,"endTime":705.452,"body":"fact that we can't fix"},{"speaker":"Carl Ennis","startTime":705.549,"endTime":711.573,"body":"everything. So prioritising on"},{"speaker":"Carl Ennis","startTime":705.549,"endTime":711.573,"body":"what's right for our employees,"},{"speaker":"Carl Ennis","startTime":711.67,"endTime":717.111,"body":"and giving time for people to"},{"speaker":"Carl Ennis","startTime":711.67,"endTime":717.111,"body":"learn. A growth mindset is"},{"speaker":"Carl Ennis","startTime":717.208,"endTime":723.135,"body":"really, really important to us"},{"speaker":"Carl Ennis","startTime":717.208,"endTime":723.135,"body":"as an organisation. And again,"},{"speaker":"Carl Ennis","startTime":723.232,"endTime":728.867,"body":"it's about having the most"},{"speaker":"Carl Ennis","startTime":723.232,"endTime":728.867,"body":"enriched employees we can have,"},{"speaker":"Carl Ennis","startTime":728.965,"endTime":732.56,"body":"because it makes good business sense."},{"speaker":"Carl Ennis","startTime":733.6,"endTime":735.94,"body":"We do a lot on our social side"},{"speaker":"Carl Ennis","startTime":733.6,"endTime":735.94,"body":"too, so we spend a lot of time"},{"speaker":"Carl Ennis","startTime":736.63,"endTime":739.72,"body":"allowing our employees to"},{"speaker":"Carl Ennis","startTime":736.63,"endTime":739.72,"body":"volunteer in all sorts of"},{"speaker":"Carl Ennis","startTime":739.72,"endTime":744.76,"body":"different walks of life, from"},{"speaker":"Carl Ennis","startTime":739.72,"endTime":744.76,"body":"painting the local social club"},{"speaker":"Carl Ennis","startTime":744.76,"endTime":753.25,"body":"through to sitting on boards for"},{"speaker":"Carl Ennis","startTime":744.76,"endTime":753.25,"body":"industry bodies and working with"},{"speaker":"Carl Ennis","startTime":753.25,"endTime":756.94,"body":"schools, universities. Trying to"},{"speaker":"Carl Ennis","startTime":753.25,"endTime":756.94,"body":"convince people into the world"},{"speaker":"Carl Ennis","startTime":756.94,"endTime":759.73,"body":"of engineering as well, is"},{"speaker":"Carl Ennis","startTime":756.94,"endTime":759.73,"body":"another important one. Engineers"},{"speaker":"Carl Ennis","startTime":759.73,"endTime":767.23,"body":"have another old trope of dirty"},{"speaker":"Carl Ennis","startTime":759.73,"endTime":767.23,"body":"fingernails. You'd be pleased to"},{"speaker":"Carl Ennis","startTime":767.26,"endTime":770.47,"body":"hear that I haven't got dirty"},{"speaker":"Carl Ennis","startTime":767.26,"endTime":770.47,"body":"fingernails this morning, but"},{"speaker":"Carl Ennis","startTime":771.1,"endTime":776.02,"body":"it's much broader than that, and"},{"speaker":"Carl Ennis","startTime":771.1,"endTime":776.02,"body":"a much more exciting role. How"},{"speaker":"Carl Ennis","startTime":776.02,"endTime":780.85,"body":"do we get the next generation of"},{"speaker":"Carl Ennis","startTime":776.02,"endTime":780.85,"body":"people into that, so all of the"},{"speaker":"Carl Ennis","startTime":781.3,"endTime":784.0,"body":"12,000 employees we have, we"},{"speaker":"Carl Ennis","startTime":781.3,"endTime":784.0,"body":"give them opportunities to get"},{"speaker":"Carl Ennis","startTime":784.0,"endTime":786.76,"body":"involved in that. We don't force"},{"speaker":"Carl Ennis","startTime":784.0,"endTime":786.76,"body":"anybody to get involved. If"},{"speaker":"Carl Ennis","startTime":786.76,"endTime":790.24,"body":"there are some people who are"},{"speaker":"Carl Ennis","startTime":786.76,"endTime":790.24,"body":"happy coming at nine o'clock and"},{"speaker":"Carl Ennis","startTime":790.24,"endTime":792.37,"body":"going home at five in the"},{"speaker":"Carl Ennis","startTime":790.24,"endTime":792.37,"body":"evening and feeling that that"},{"speaker":"Carl Ennis","startTime":792.37,"endTime":796.72,"body":"was a day well done, we're"},{"speaker":"Carl Ennis","startTime":792.37,"endTime":796.72,"body":"appreciative of that. But if"},{"speaker":"Carl Ennis","startTime":796.72,"endTime":798.85,"body":"somebody wants to do more, if"},{"speaker":"Carl Ennis","startTime":796.72,"endTime":798.85,"body":"they want to get more widely"},{"speaker":"Carl Ennis","startTime":798.85,"endTime":802.93,"body":"involved, our job is to create"},{"speaker":"Carl Ennis","startTime":798.85,"endTime":802.93,"body":"an environment where they can do"},{"speaker":"Carl Ennis","startTime":802.93,"endTime":804.91,"body":"that and are supported in doing"},{"speaker":"Carl Ennis","startTime":802.93,"endTime":804.91,"body":"that."},{"speaker":"Stuart Hughes","startTime":805.68,"endTime":807.45,"body":"In essence,"},{"speaker":"Stuart Hughes","startTime":805.68,"endTime":807.45,"body":"creating that culture that"},{"speaker":"Stuart Hughes","startTime":807.45,"endTime":811.77,"body":"enables people to do those"},{"speaker":"Stuart Hughes","startTime":807.45,"endTime":811.77,"body":"things, that they might not have"},{"speaker":"Stuart Hughes","startTime":811.77,"endTime":814.86,"body":"another avenue to do it, and you"},{"speaker":"Stuart Hughes","startTime":811.77,"endTime":814.86,"body":"can facilitate that through the"},{"speaker":"Stuart Hughes","startTime":814.86,"endTime":815.85,"body":"organisation."},{"speaker":"Carl Ennis","startTime":819.36,"endTime":821.88,"body":"It's my least"},{"speaker":"Carl Ennis","startTime":819.36,"endTime":821.88,"body":"favorite word, 'culture',"},{"speaker":"Carl Ennis","startTime":822.06,"endTime":824.37,"body":"because it's this amorphous"},{"speaker":"Carl Ennis","startTime":822.06,"endTime":824.37,"body":"thing. It's another one that"},{"speaker":"Carl Ennis","startTime":824.37,"endTime":827.52,"body":"gets used very vaguely. And it's"},{"speaker":"Carl Ennis","startTime":824.37,"endTime":827.52,"body":"behaviours, for me. How we"},{"speaker":"Carl Ennis","startTime":827.52,"endTime":830.52,"body":"create space for people to be"},{"speaker":"Carl Ennis","startTime":827.52,"endTime":830.52,"body":"and how we behave as an"},{"speaker":"Carl Ennis","startTime":830.52,"endTime":834.12,"body":"organisation. But it is"},{"speaker":"Carl Ennis","startTime":830.52,"endTime":834.12,"body":"important that people feel safe,"},{"speaker":"Carl Ennis","startTime":834.33,"endTime":839.55,"body":"feel trusted, feel empowered,"},{"speaker":"Carl Ennis","startTime":834.33,"endTime":839.55,"body":"and that sounds a bit all"},{"speaker":"Carl Ennis","startTime":839.58,"endTime":843.93,"body":"happy-clappy. And there are"},{"speaker":"Carl Ennis","startTime":839.58,"endTime":843.93,"body":"still hard work things to be"},{"speaker":"Carl Ennis","startTime":843.93,"endTime":846.84,"body":"done. There are still actions"},{"speaker":"Carl Ennis","startTime":843.93,"endTime":846.84,"body":"that people have to deliver, on"},{"speaker":"Carl Ennis","startTime":847.11,"endTime":850.32,"body":"contracts that have to be"},{"speaker":"Carl Ennis","startTime":847.11,"endTime":850.32,"body":"delivered, but in the space of"},{"speaker":"Carl Ennis","startTime":850.32,"endTime":855.3,"body":"that, you can do it in a manner"},{"speaker":"Carl Ennis","startTime":850.32,"endTime":855.3,"body":"that adds value, as opposed to"},{"speaker":"Stuart Hughes","startTime":855.0,"endTime":857.729,"body":"I think it's"},{"speaker":"Stuart Hughes","startTime":855.0,"endTime":857.729,"body":"really refreshing to hear. I'm"},{"speaker":"Stuart Hughes","startTime":855.3,"endTime":855.96,"body":"destroys value."},{"speaker":"Stuart Hughes","startTime":857.792,"endTime":861.728,"body":"equally a big champion of big"},{"speaker":"Stuart Hughes","startTime":857.792,"endTime":861.728,"body":"businesses being able to utilise"},{"speaker":"Stuart Hughes","startTime":861.791,"endTime":865.663,"body":"their footprint, to have that"},{"speaker":"Stuart Hughes","startTime":861.791,"endTime":865.663,"body":"ability to make improvements in"},{"speaker":"Stuart Hughes","startTime":865.727,"endTime":869.218,"body":"people's lives and show people"},{"speaker":"Stuart Hughes","startTime":865.727,"endTime":869.218,"body":"what's in the art of the"},{"speaker":"Stuart Hughes","startTime":869.281,"endTime":873.28,"body":"possible. Some people come from"},{"speaker":"Stuart Hughes","startTime":869.281,"endTime":873.28,"body":"a background where you've never"},{"speaker":"Stuart Hughes","startTime":873.344,"endTime":876.835,"body":"heard of a non-executive"},{"speaker":"Stuart Hughes","startTime":873.344,"endTime":876.835,"body":"director, right? So you've got"},{"speaker":"Stuart Hughes","startTime":876.898,"endTime":880.516,"body":"no idea it exists, and then all"},{"speaker":"Stuart Hughes","startTime":876.898,"endTime":880.516,"body":"of a sudden, you're in an"},{"speaker":"Stuart Hughes","startTime":880.58,"endTime":884.198,"body":"organisation and it's promoted,"},{"speaker":"Stuart Hughes","startTime":880.58,"endTime":884.198,"body":"and you're thinking, 'Oh,"},{"speaker":"Stuart Hughes","startTime":884.261,"endTime":888.07,"body":"actually, here's a way for me to"},{"speaker":"Stuart Hughes","startTime":884.261,"endTime":888.07,"body":"make a difference that I've"},{"speaker":"Stuart Hughes","startTime":888.133,"endTime":892.195,"body":"never, ever thought about.' And"},{"speaker":"Stuart Hughes","startTime":888.133,"endTime":892.195,"body":"I think that broadening people's"},{"speaker":"Stuart Hughes","startTime":892.259,"endTime":895.56,"body":"horizons is really important, so"},{"speaker":"Stuart Hughes","startTime":892.259,"endTime":895.56,"body":"super-cool to hear."},{"speaker":"Stuart Hughes","startTime":896.32,"endTime":899.5,"body":"You spoke a little bit there"},{"speaker":"Stuart Hughes","startTime":896.32,"endTime":899.5,"body":"about a few facets of"},{"speaker":"Stuart Hughes","startTime":899.53,"endTime":902.5,"body":"occupational safety and health"},{"speaker":"Stuart Hughes","startTime":899.53,"endTime":902.5,"body":"in terms of keeping people safe"},{"speaker":"Stuart Hughes","startTime":902.5,"endTime":906.49,"body":"and psychological safety -"},{"speaker":"Stuart Hughes","startTime":902.5,"endTime":906.49,"body":"again, really important, and I"},{"speaker":"Stuart Hughes","startTime":906.49,"endTime":910.3,"body":"suppose that kind of"},{"speaker":"Stuart Hughes","startTime":906.49,"endTime":910.3,"body":"organisational safety, as in, 'I"},{"speaker":"Stuart Hughes","startTime":910.33,"endTime":915.34,"body":"feel comfortable to be in my"},{"speaker":"Stuart Hughes","startTime":910.33,"endTime":915.34,"body":"environment.' We get a lot in"},{"speaker":"Stuart Hughes","startTime":915.34,"endTime":918.82,"body":"the profession now of IOSH"},{"speaker":"Stuart Hughes","startTime":915.34,"endTime":918.82,"body":"professionals who are clamouring"},{"speaker":"Stuart Hughes","startTime":918.82,"endTime":957.97,"body":"for a seat on the board, or to"},{"speaker":"Stuart Hughes","startTime":918.82,"endTime":957.97,"body":"be heard at the C-suite and to"},{"speaker":"Carl Ennis","startTime":931.84,"endTime":935.044,"body":"Well, we have one."},{"speaker":"Carl Ennis","startTime":931.84,"endTime":935.044,"body":"Our director of environment,"},{"speaker":"Carl Ennis","startTime":935.113,"endTime":939.341,"body":"health and safety sits on our UK"},{"speaker":"Carl Ennis","startTime":935.113,"endTime":939.341,"body":"board and he's present in the"},{"speaker":"Carl Ennis","startTime":939.409,"endTime":942.955,"body":"meetings. I think it's"},{"speaker":"Carl Ennis","startTime":939.409,"endTime":942.955,"body":"absolutely critical if you're"},{"speaker":"Carl Ennis","startTime":943.023,"endTime":947.319,"body":"serious about the broadest sense"},{"speaker":"Carl Ennis","startTime":943.023,"endTime":947.319,"body":"of health and safety. From two"},{"speaker":"Carl Ennis","startTime":947.387,"endTime":951.206,"body":"points. There is a governance"},{"speaker":"Carl Ennis","startTime":947.387,"endTime":951.206,"body":"side to this. I am legally"},{"speaker":"Carl Ennis","startTime":951.274,"endTime":955.297,"body":"responsible for the health and"},{"speaker":"Carl Ennis","startTime":951.274,"endTime":955.297,"body":"safety of the people who are"},{"speaker":"Carl Ennis","startTime":955.365,"endTime":959.661,"body":"employed by our organisation, so"},{"speaker":"Carl Ennis","startTime":955.365,"endTime":959.661,"body":"I want to have confidence that"},{"speaker":"Carl Ennis","startTime":958.12,"endTime":962.83,"body":"be present, not just heard. What"},{"speaker":"Carl Ennis","startTime":958.12,"endTime":962.83,"body":"do you think? What are your"},{"speaker":"Carl Ennis","startTime":959.73,"endTime":963.957,"body":"there is a governance structure"},{"speaker":"Carl Ennis","startTime":959.73,"endTime":963.957,"body":"in place to know that if there"},{"speaker":"Carl Ennis","startTime":963.73,"endTime":991.96,"body":"thoughts on having a an IOSH"},{"speaker":"Carl Ennis","startTime":963.73,"endTime":991.96,"body":"person at the board?"},{"speaker":"Carl Ennis","startTime":964.026,"endTime":968.322,"body":"was a problem, that I would know"},{"speaker":"Carl Ennis","startTime":964.026,"endTime":968.322,"body":"about it, and that's only done"},{"speaker":"Carl Ennis","startTime":968.39,"endTime":972.481,"body":"by having a strong link between"},{"speaker":"Carl Ennis","startTime":968.39,"endTime":972.481,"body":"the board and the health and"},{"speaker":"Carl Ennis","startTime":972.55,"endTime":976.505,"body":"safety team. But I think it's"},{"speaker":"Carl Ennis","startTime":972.55,"endTime":976.505,"body":"also much broader than that."},{"speaker":"Carl Ennis","startTime":976.573,"endTime":980.869,"body":"It's two-sided, it's about the"},{"speaker":"Carl Ennis","startTime":976.573,"endTime":980.869,"body":"broader risks that are in there,"},{"speaker":"Carl Ennis","startTime":980.937,"endTime":984.892,"body":"beyond the governance topics"},{"speaker":"Carl Ennis","startTime":980.937,"endTime":984.892,"body":"around the psychological risk"},{"speaker":"Carl Ennis","startTime":984.96,"endTime":989.188,"body":"and psychological safety of our"},{"speaker":"Carl Ennis","startTime":984.96,"endTime":989.188,"body":"employees. I think that that's"},{"speaker":"Carl Ennis","startTime":989.256,"endTime":992.53,"body":"an important thing that the"},{"speaker":"Carl Ennis","startTime":989.256,"endTime":992.53,"body":"board needs to hear."},{"speaker":"Carl Ennis","startTime":992.0,"endTime":996.097,"body":"The other thing that's not often"},{"speaker":"Carl Ennis","startTime":992.0,"endTime":996.097,"body":"enough talked about is the"},{"speaker":"Carl Ennis","startTime":992.6,"endTime":999.657,"body":"The other important thing is for"},{"speaker":"Carl Ennis","startTime":992.6,"endTime":999.657,"body":"them to understand what's"},{"speaker":"Carl Ennis","startTime":996.166,"endTime":999.986,"body":"opportunity that they bring."},{"speaker":"Carl Ennis","startTime":996.166,"endTime":999.986,"body":"Where we can differentiate"},{"speaker":"Carl Ennis","startTime":999.779,"endTime":1007.202,"body":"happening in the business. We"},{"speaker":"Carl Ennis","startTime":999.779,"endTime":1007.202,"body":"don't just wheel them in for 10"},{"speaker":"Carl Ennis","startTime":1000.056,"endTime":1004.292,"body":"ourselves from our competitors."},{"speaker":"Carl Ennis","startTime":1000.056,"endTime":1004.292,"body":"It's a competitive landscape."},{"speaker":"Carl Ennis","startTime":1004.361,"endTime":1008.32,"body":"We, like every other company,"},{"speaker":"Carl Ennis","startTime":1004.361,"endTime":1008.32,"body":"have competitors. How do we"},{"speaker":"Carl Ennis","startTime":1007.324,"endTime":1014.868,"body":"minutes, 'Give us a health and"},{"speaker":"Carl Ennis","startTime":1007.324,"endTime":1014.868,"body":"safety moment. Now, get out and"},{"speaker":"Carl Ennis","startTime":1008.389,"endTime":1012.556,"body":"differentiate ourselves? Make"},{"speaker":"Carl Ennis","startTime":1008.389,"endTime":1012.556,"body":"sure that we use all levers to"},{"speaker":"Carl Ennis","startTime":1012.626,"endTime":1017.001,"body":"win the next order. We use all"},{"speaker":"Carl Ennis","startTime":1012.626,"endTime":1017.001,"body":"levers to recruit the best staff"},{"speaker":"Carl Ennis","startTime":1014.99,"endTime":1022.535,"body":"carry on'! That's not what we"},{"speaker":"Carl Ennis","startTime":1014.99,"endTime":1022.535,"body":"do. They're part of the meeting."},{"speaker":"Carl Ennis","startTime":1017.071,"endTime":1021.515,"body":"that we can. I think that that's"},{"speaker":"Carl Ennis","startTime":1017.071,"endTime":1021.515,"body":"another reason. And I think the"},{"speaker":"Carl Ennis","startTime":1021.585,"endTime":1025.613,"body":"other thing is the added value"},{"speaker":"Carl Ennis","startTime":1021.585,"endTime":1025.613,"body":"in having somebody who is a"},{"speaker":"Carl Ennis","startTime":1022.657,"endTime":1029.836,"body":"They are a standing item on the"},{"speaker":"Carl Ennis","startTime":1022.657,"endTime":1029.836,"body":"agenda but they sit through"},{"speaker":"Carl Ennis","startTime":1025.682,"endTime":1029.641,"body":"professional in occupational"},{"speaker":"Carl Ennis","startTime":1025.682,"endTime":1029.641,"body":"health and safety around the"},{"speaker":"Carl Ennis","startTime":1029.71,"endTime":1033.877,"body":"table, making sure that when"},{"speaker":"Carl Ennis","startTime":1029.71,"endTime":1033.877,"body":"we're making decisions that are"},{"speaker":"Carl Ennis","startTime":1029.958,"endTime":1037.624,"body":"everything else that's going on"},{"speaker":"Carl Ennis","startTime":1029.958,"endTime":1037.624,"body":"there. We had our board meeting"},{"speaker":"Carl Ennis","startTime":1033.947,"endTime":1038.322,"body":"not necessarily directly related"},{"speaker":"Carl Ennis","startTime":1033.947,"endTime":1038.322,"body":"to health and safety, but that"},{"speaker":"Carl Ennis","startTime":1037.746,"endTime":1044.926,"body":"last week, and nobody gets a"},{"speaker":"Carl Ennis","startTime":1037.746,"endTime":1044.926,"body":"free lunch. I expect everybody"},{"speaker":"Carl Ennis","startTime":1038.391,"endTime":1042.628,"body":"they're being given a lens of"},{"speaker":"Carl Ennis","startTime":1038.391,"endTime":1042.628,"body":"health and safety at the table."},{"speaker":"Carl Ennis","startTime":1042.697,"endTime":1044.92,"body":"I think that's really important."},{"speaker":"Stuart Hughes","startTime":1044.0,"endTime":1077.93,"body":"I think it's"},{"speaker":"Stuart Hughes","startTime":1044.0,"endTime":1077.93,"body":"great to hear. One of the"},{"speaker":"Stuart Hughes","startTime":1045.047,"endTime":1051.862,"body":"to be vocal. If I think"},{"speaker":"Stuart Hughes","startTime":1045.047,"endTime":1051.862,"body":"anybody's going to nod off that,"},{"speaker":"Stuart Hughes","startTime":1051.983,"endTime":1059.65,"body":"not that they ever do, because"},{"speaker":"Stuart Hughes","startTime":1051.983,"endTime":1059.65,"body":"they're far too entertaining for"},{"speaker":"Stuart Hughes","startTime":1059.772,"endTime":1067.073,"body":"that. But I expect people to"},{"speaker":"Stuart Hughes","startTime":1059.772,"endTime":1067.073,"body":"have a voice, and that can make"},{"speaker":"Stuart Hughes","startTime":1067.195,"endTime":1074.861,"body":"the meetings quite entertaining,"},{"speaker":"Stuart Hughes","startTime":1067.195,"endTime":1074.861,"body":"because we don't always agree,"},{"speaker":"Stuart Hughes","startTime":1074.983,"endTime":1082.284,"body":"but we always ultimately decide"},{"speaker":"Stuart Hughes","startTime":1074.983,"endTime":1082.284,"body":"on a way forward, and having"},{"speaker":"Stuart Hughes","startTime":1082.406,"endTime":1088.368,"body":"somebody with who is a"},{"speaker":"Stuart Hughes","startTime":1082.406,"endTime":1088.368,"body":"professional in health and"},{"speaker":"Stuart Hughes","startTime":1088.49,"endTime":1094.94,"body":"safety as part of that team, I"},{"speaker":"Stuart Hughes","startTime":1088.49,"endTime":1094.94,"body":"think it's invaluable."},{"speaker":"Stuart Hughes","startTime":1096.8,"endTime":1102.32,"body":"biggest challenges is safety as"},{"speaker":"Stuart Hughes","startTime":1096.8,"endTime":1102.32,"body":"a whole is seen as a bolt-on,"},{"speaker":"Stuart Hughes","startTime":1102.59,"endTime":1105.98,"body":"and sometimes very much feels"},{"speaker":"Stuart Hughes","startTime":1102.59,"endTime":1105.98,"body":"like that in organisations. And"},{"speaker":"Stuart Hughes","startTime":1105.98,"endTime":1109.7,"body":"I think that that key piece of"},{"speaker":"Stuart Hughes","startTime":1105.98,"endTime":1109.7,"body":"alignment - having somebody"},{"speaker":"Stuart Hughes","startTime":1109.7,"endTime":1113.21,"body":"that's not just wheeled out for"},{"speaker":"Stuart Hughes","startTime":1109.7,"endTime":1113.21,"body":"the safety moment and off they"},{"speaker":"Stuart Hughes","startTime":1113.21,"endTime":1117.44,"body":"go again for their five minutes"},{"speaker":"Stuart Hughes","startTime":1113.21,"endTime":1117.44,"body":"of fame - but that true"},{"speaker":"Stuart Hughes","startTime":1117.44,"endTime":1120.59,"body":"understanding of the business"},{"speaker":"Stuart Hughes","startTime":1117.44,"endTime":1120.59,"body":"direction, what's happening,"},{"speaker":"Stuart Hughes","startTime":1120.59,"endTime":1123.41,"body":"where the challenges are and"},{"speaker":"Stuart Hughes","startTime":1120.59,"endTime":1123.41,"body":"where they may be able to help,"},{"speaker":"Stuart Hughes","startTime":1123.41,"endTime":1126.14,"body":"or also actually where there"},{"speaker":"Stuart Hughes","startTime":1123.41,"endTime":1126.14,"body":"might be conflict with other"},{"speaker":"Stuart Hughes","startTime":1126.14,"endTime":1128.36,"body":"things they're trying to do in"},{"speaker":"Stuart Hughes","startTime":1126.14,"endTime":1128.36,"body":"their programmess. I think it"},{"speaker":"Stuart Hughes","startTime":1128.36,"endTime":1132.11,"body":"really helps navigate that"},{"speaker":"Stuart Hughes","startTime":1128.36,"endTime":1132.11,"body":"landscape. Is it something you"},{"speaker":"Stuart Hughes","startTime":1132.11,"endTime":1134.84,"body":"inherited? Were they already on"},{"speaker":"Stuart Hughes","startTime":1132.11,"endTime":1134.84,"body":"the board when you became CEO?"},{"speaker":"Stuart Hughes","startTime":1134.84,"endTime":1136.28,"body":"Is it something that you've"},{"speaker":"Stuart Hughes","startTime":1134.84,"endTime":1136.28,"body":"driven?"},{"speaker":"Carl Ennis","startTime":1139.12,"endTime":1143.11,"body":"They've been on the"},{"speaker":"Carl Ennis","startTime":1139.12,"endTime":1143.11,"body":"board since I started to be"},{"speaker":"Carl Ennis","startTime":1143.11,"endTime":1147.04,"body":"aware of the board-level"},{"speaker":"Carl Ennis","startTime":1143.11,"endTime":1147.04,"body":"composition, so sort of from"},{"speaker":"Carl Ennis","startTime":1147.34,"endTime":1151.21,"body":"2010, they've definitely been"},{"speaker":"Carl Ennis","startTime":1147.34,"endTime":1151.21,"body":"around there. I think that"},{"speaker":"Carl Ennis","startTime":1151.24,"endTime":1154.81,"body":"perhaps, as an organisation,"},{"speaker":"Carl Ennis","startTime":1151.24,"endTime":1154.81,"body":"we've been on a journey of"},{"speaker":"Carl Ennis","startTime":1154.81,"endTime":1161.29,"body":"change. There have been periods"},{"speaker":"Carl Ennis","startTime":1154.81,"endTime":1161.29,"body":"in our history where we have had"},{"speaker":"Carl Ennis","startTime":1161.29,"endTime":1164.92,"body":"incidents that have made us"},{"speaker":"Carl Ennis","startTime":1161.29,"endTime":1164.92,"body":"think, actually, we need to take"},{"speaker":"Carl Ennis","startTime":1164.92,"endTime":1168.88,"body":"this a little bit more"},{"speaker":"Carl Ennis","startTime":1164.92,"endTime":1168.88,"body":"seriously, and if there were any"},{"speaker":"Carl Ennis","startTime":1168.88,"endTime":1173.98,"body":"wood around here, I would touch"},{"speaker":"Carl Ennis","startTime":1168.88,"endTime":1173.98,"body":"it. You know, hope is a poor"},{"speaker":"Carl Ennis","startTime":1173.98,"endTime":1178.51,"body":"strategy. But we don't have"},{"speaker":"Carl Ennis","startTime":1173.98,"endTime":1178.51,"body":"major incidents like that any"},{"speaker":"Carl Ennis","startTime":1178.51,"endTime":1181.72,"body":"more. Tend not to have them, but"},{"speaker":"Carl Ennis","startTime":1178.51,"endTime":1181.72,"body":"that's not by accident. It is by"},{"speaker":"Carl Ennis","startTime":1181.72,"endTime":1188.83,"body":"focus. It's by effort, but I"},{"speaker":"Carl Ennis","startTime":1181.72,"endTime":1188.83,"body":"think we have had that role for"},{"speaker":"Carl Ennis","startTime":1188.83,"endTime":1193.93,"body":"quite a while. It has developed."},{"speaker":"Carl Ennis","startTime":1188.83,"endTime":1193.93,"body":"So when we started having health"},{"speaker":"Carl Ennis","startTime":1193.93,"endTime":1197.65,"body":"and safety present at the"},{"speaker":"Carl Ennis","startTime":1193.93,"endTime":1197.65,"body":"management board, it was a"},{"speaker":"Carl Ennis","startTime":1197.65,"endTime":1200.08,"body":"little bit of 'bring them in,"},{"speaker":"Carl Ennis","startTime":1197.65,"endTime":1200.08,"body":"talk about it for a while. I'll"},{"speaker":"Carl Ennis","startTime":1200.08,"endTime":1204.31,"body":"now go off,' but today, it isn't"},{"speaker":"Carl Ennis","startTime":1200.08,"endTime":1204.31,"body":"that. It is about the added"},{"speaker":"Carl Ennis","startTime":1204.31,"endTime":1208.36,"body":"value, and also they're part of"},{"speaker":"Carl Ennis","startTime":1204.31,"endTime":1208.36,"body":"the team. It's much more than"},{"speaker":"Carl Ennis","startTime":1208.36,"endTime":1211.63,"body":"just the board meeting. You"},{"speaker":"Carl Ennis","startTime":1208.36,"endTime":1211.63,"body":"create relationships that exist"},{"speaker":"Carl Ennis","startTime":1211.63,"endTime":1216.37,"body":"outside of the board meeting,"},{"speaker":"Carl Ennis","startTime":1211.63,"endTime":1216.37,"body":"that are challenging and add"},{"speaker":"Carl Ennis","startTime":1216.37,"endTime":1219.28,"body":"value as well. I think it's"},{"speaker":"Carl Ennis","startTime":1216.37,"endTime":1219.28,"body":"really, really healthy."},{"speaker":"Stuart Hughes","startTime":1219.64,"endTime":1221.83,"body":"As the leader of"},{"speaker":"Stuart Hughes","startTime":1219.64,"endTime":1221.83,"body":"an organisation, what is it that"},{"speaker":"Stuart Hughes","startTime":1221.83,"endTime":1224.62,"body":"you need from your IOSH"},{"speaker":"Stuart Hughes","startTime":1221.83,"endTime":1224.62,"body":"professionals?"},{"speaker":"Carl Ennis","startTime":1225.88,"endTime":1230.14,"body":"I think it's"},{"speaker":"Carl Ennis","startTime":1225.88,"endTime":1230.14,"body":"twofold. I want to know if"},{"speaker":"Carl Ennis","startTime":1230.14,"endTime":1232.96,"body":"somebody's worried about"},{"speaker":"Carl Ennis","startTime":1230.14,"endTime":1232.96,"body":"something. I want to know that"},{"speaker":"Carl Ennis","startTime":1232.96,"endTime":1236.89,"body":"they've got a direct route and"},{"speaker":"Carl Ennis","startTime":1232.96,"endTime":1236.89,"body":"our current director of health"},{"speaker":"Carl Ennis","startTime":1236.89,"endTime":1240.7,"body":"and safety has no question about"},{"speaker":"Carl Ennis","startTime":1236.89,"endTime":1240.7,"body":"having a direct route to me. She"},{"speaker":"Carl Ennis","startTime":1240.7,"endTime":1242.92,"body":"will come to me and she'll tell"},{"speaker":"Carl Ennis","startTime":1240.7,"endTime":1242.92,"body":"me what she honestly thinks. And"},{"speaker":"Carl Ennis","startTime":1242.92,"endTime":1247.54,"body":"I don't need it in a politically"},{"speaker":"Carl Ennis","startTime":1242.92,"endTime":1247.54,"body":"careful manner. I need it warts"},{"speaker":"Carl Ennis","startTime":1247.54,"endTime":1252.91,"body":"and all. I need that honesty,"},{"speaker":"Carl Ennis","startTime":1247.54,"endTime":1252.91,"body":"that trust and, as I said,"},{"speaker":"Carl Ennis","startTime":1252.94,"endTime":1257.26,"body":"that's almost a given now in our"},{"speaker":"Carl Ennis","startTime":1252.94,"endTime":1257.26,"body":"organisation, perhaps not in"},{"speaker":"Carl Ennis","startTime":1257.26,"endTime":1259.78,"body":"every organisation, but it's a"},{"speaker":"Carl Ennis","startTime":1257.26,"endTime":1259.78,"body":"given that we would get that."},{"speaker":"Carl Ennis","startTime":1260.14,"endTime":1266.14,"body":"What I also need on top is that"},{"speaker":"Carl Ennis","startTime":1260.14,"endTime":1266.14,"body":"added challenge, to allow us to"},{"speaker":"Carl Ennis","startTime":1266.14,"endTime":1269.23,"body":"differentiate ourselves, to use"},{"speaker":"Carl Ennis","startTime":1266.14,"endTime":1269.23,"body":"health and safety not as just a"},{"speaker":"Carl Ennis","startTime":1269.23,"endTime":1272.83,"body":"threat, but as an opportunity,"},{"speaker":"Carl Ennis","startTime":1269.23,"endTime":1272.83,"body":"not just a risk, but a valuable"},{"speaker":"Carl Ennis","startTime":1272.83,"endTime":1278.2,"body":"addition to everything else that"},{"speaker":"Carl Ennis","startTime":1272.83,"endTime":1278.2,"body":"we bring. They've got to be"},{"speaker":"Carl Ennis","startTime":1278.26,"endTime":1282.16,"body":"comfortable in talking about"},{"speaker":"Carl Ennis","startTime":1278.26,"endTime":1282.16,"body":"things way outside of perhaps"},{"speaker":"Carl Ennis","startTime":1282.16,"endTime":1287.02,"body":"their specialism and what might"},{"speaker":"Carl Ennis","startTime":1282.16,"endTime":1287.02,"body":"happen, and they've got to build"},{"speaker":"Carl Ennis","startTime":1287.02,"endTime":1292.03,"body":"their confidence in that role."},{"speaker":"Carl Ennis","startTime":1287.02,"endTime":1292.03,"body":"We're lucky in Siemens that we"},{"speaker":"Carl Ennis","startTime":1292.03,"endTime":1296.95,"body":"have a relatively stable team."},{"speaker":"Carl Ennis","startTime":1292.03,"endTime":1296.95,"body":"We've built that confidence to"},{"speaker":"Carl Ennis","startTime":1296.95,"endTime":1301.12,"body":"be honest with ourselves in the"},{"speaker":"Carl Ennis","startTime":1296.95,"endTime":1301.12,"body":"board and beyond, and allow"},{"speaker":"Carl Ennis","startTime":1301.12,"endTime":1304.51,"body":"ourselves to be challenged. I"},{"speaker":"Carl Ennis","startTime":1301.12,"endTime":1304.51,"body":"really enjoy it when we have"},{"speaker":"Carl Ennis","startTime":1304.51,"endTime":1307.45,"body":"town halls and people throw"},{"speaker":"Carl Ennis","startTime":1304.51,"endTime":1307.45,"body":"questions at you. You don't"},{"speaker":"Carl Ennis","startTime":1307.45,"endTime":1309.43,"body":"always know the answer, and they"},{"speaker":"Carl Ennis","startTime":1307.45,"endTime":1309.43,"body":"might not always like the"},{"speaker":"Carl Ennis","startTime":1309.43,"endTime":1311.89,"body":"answer, but you know that those"},{"speaker":"Carl Ennis","startTime":1309.43,"endTime":1311.89,"body":"are really important"},{"speaker":"Carl Ennis","startTime":1311.89,"endTime":1314.38,"body":"interactions to have. To be able"},{"speaker":"Carl Ennis","startTime":1311.89,"endTime":1314.38,"body":"to do that in the board and"},{"speaker":"Carl Ennis","startTime":1314.38,"endTime":1319.06,"body":"outside of the board, and the"},{"speaker":"Carl Ennis","startTime":1314.38,"endTime":1319.06,"body":"role that the health and safety"},{"speaker":"Carl Ennis","startTime":1319.06,"endTime":1322.66,"body":"professional and the health and"},{"speaker":"Carl Ennis","startTime":1319.06,"endTime":1322.66,"body":"safety team at large can bring"},{"speaker":"Carl Ennis","startTime":1322.66,"endTime":1323.68,"body":"to it is really valuable."},{"speaker":"Stuart Hughes","startTime":1323.81,"endTime":1326.72,"body":"And it sounds"},{"speaker":"Stuart Hughes","startTime":1323.81,"endTime":1326.72,"body":"like to me that you get what you"},{"speaker":"Stuart Hughes","startTime":1326.72,"endTime":1329.87,"body":"need. You've just very"},{"speaker":"Stuart Hughes","startTime":1326.72,"endTime":1329.87,"body":"eloquently described what it is"},{"speaker":"Stuart Hughes","startTime":1329.87,"endTime":1333.47,"body":"that brings value from from your"},{"speaker":"Stuart Hughes","startTime":1329.87,"endTime":1333.47,"body":"safety people within your"},{"speaker":"Stuart Hughes","startTime":1333.47,"endTime":1337.28,"body":"organisation. Is there anything"},{"speaker":"Stuart Hughes","startTime":1333.47,"endTime":1337.28,"body":"else you think they could do"},{"speaker":"Stuart Hughes","startTime":1337.97,"endTime":1340.37,"body":"that they're not doing? Or is"},{"speaker":"Stuart Hughes","startTime":1337.97,"endTime":1340.37,"body":"there a direction that you think"},{"speaker":"Stuart Hughes","startTime":1340.37,"endTime":1343.76,"body":"that the safety profession"},{"speaker":"Stuart Hughes","startTime":1340.37,"endTime":1343.76,"body":"should be travelling in to"},{"speaker":"Stuart Hughes","startTime":1343.82,"endTime":1346.7,"body":"increase that value add to the"},{"speaker":"Stuart Hughes","startTime":1343.82,"endTime":1346.7,"body":"organisation?"},{"speaker":"Carl Ennis","startTime":1346.97,"endTime":1349.73,"body":"I think it's this"},{"speaker":"Carl Ennis","startTime":1346.97,"endTime":1349.73,"body":"move away from the governance"},{"speaker":"Carl Ennis","startTime":1349.73,"endTime":1356.15,"body":"side. I'm not a health safety"},{"speaker":"Carl Ennis","startTime":1349.73,"endTime":1356.15,"body":"expert, right? So, I get a"},{"speaker":"Carl Ennis","startTime":1356.15,"endTime":1358.01,"body":"little bit uncomfortable when we"},{"speaker":"Carl Ennis","startTime":1356.15,"endTime":1358.01,"body":"start talking about"},{"speaker":"Carl Ennis","startTime":1358.01,"endTime":1360.53,"body":"psychological safety, and what"},{"speaker":"Carl Ennis","startTime":1358.01,"endTime":1360.53,"body":"does that really mean for an"},{"speaker":"Carl Ennis","startTime":1360.53,"endTime":1365.09,"body":"engineer. Helping an"},{"speaker":"Carl Ennis","startTime":1360.53,"endTime":1365.09,"body":"organisation on its journey"},{"speaker":"Carl Ennis","startTime":1365.09,"endTime":1370.01,"body":"through that - our team do that"},{"speaker":"Carl Ennis","startTime":1365.09,"endTime":1370.01,"body":"through the expertise that they"},{"speaker":"Carl Ennis","startTime":1370.01,"endTime":1373.19,"body":"have, but also being open to"},{"speaker":"Carl Ennis","startTime":1370.01,"endTime":1373.19,"body":"look into the marketplace, what"},{"speaker":"Carl Ennis","startTime":1373.19,"endTime":1377.6,"body":"other people are doing, what's"},{"speaker":"Carl Ennis","startTime":1373.19,"endTime":1377.6,"body":"the current direction, and"},{"speaker":"Carl Ennis","startTime":1377.6,"endTime":1381.77,"body":"bringing those in so they act as"},{"speaker":"Carl Ennis","startTime":1377.6,"endTime":1381.77,"body":"a link between the broader"},{"speaker":"Carl Ennis","startTime":1383.0,"endTime":1387.98,"body":"changing landscape of health and"},{"speaker":"Carl Ennis","startTime":1383.0,"endTime":1387.98,"body":"safety and the board. I think"},{"speaker":"Carl Ennis","startTime":1387.98,"endTime":1392.93,"body":"that's an extremely important"},{"speaker":"Carl Ennis","startTime":1387.98,"endTime":1392.93,"body":"link to have. As the CEO, you'd"},{"speaker":"Carl Ennis","startTime":1392.93,"endTime":1395.48,"body":"like to think you could cover"},{"speaker":"Carl Ennis","startTime":1392.93,"endTime":1395.48,"body":"everything. You just can't be"},{"speaker":"Carl Ennis","startTime":1395.48,"endTime":1398.54,"body":"across everything, and you rely"},{"speaker":"Carl Ennis","startTime":1395.48,"endTime":1398.54,"body":"on your board members to bring"},{"speaker":"Carl Ennis","startTime":1398.54,"endTime":1400.97,"body":"to your attention things that"},{"speaker":"Carl Ennis","startTime":1398.54,"endTime":1400.97,"body":"happening, that they think we"},{"speaker":"Carl Ennis","startTime":1400.97,"endTime":1406.7,"body":"should be considering because we"},{"speaker":"Carl Ennis","startTime":1400.97,"endTime":1406.7,"body":"want to get even better."},{"speaker":"Carl Ennis","startTime":1408.56,"endTime":1413.93,"body":"The whole change into hybrid"},{"speaker":"Carl Ennis","startTime":1408.56,"endTime":1413.93,"body":"working, which is an opportunity"},{"speaker":"Carl Ennis","startTime":1413.93,"endTime":1416.3,"body":"and a risk from a health and"},{"speaker":"Carl Ennis","startTime":1413.93,"endTime":1416.3,"body":"safety perspective. Then we"},{"speaker":"Carl Ennis","startTime":1416.3,"endTime":1419.72,"body":"start to talk about mental"},{"speaker":"Carl Ennis","startTime":1416.3,"endTime":1419.72,"body":"health and well-being, and how"},{"speaker":"Carl Ennis","startTime":1419.72,"endTime":1425.48,"body":"does that fit into the whole"},{"speaker":"Carl Ennis","startTime":1419.72,"endTime":1425.48,"body":"piece. The health and safety"},{"speaker":"Carl Ennis","startTime":1425.57,"endTime":1429.77,"body":"director on our board is the"},{"speaker":"Carl Ennis","startTime":1425.57,"endTime":1429.77,"body":"person who helps guide the team"},{"speaker":"Carl Ennis","startTime":1430.22,"endTime":1433.04,"body":"in what can often be an"},{"speaker":"Carl Ennis","startTime":1430.22,"endTime":1433.04,"body":"uncomfortable conversation,"},{"speaker":"Carl Ennis","startTime":1433.04,"endTime":1436.04,"body":"because we don't know where it's"},{"speaker":"Carl Ennis","startTime":1433.04,"endTime":1436.04,"body":"going, but we've got to start"},{"speaker":"Carl Ennis","startTime":1436.04,"endTime":1438.74,"body":"that conversation and go"},{"speaker":"Carl Ennis","startTime":1436.04,"endTime":1438.74,"body":"together as a team down there."},{"speaker":"Carl Ennis","startTime":1438.74,"endTime":1442.22,"body":"It's just the same conversation"},{"speaker":"Carl Ennis","startTime":1438.74,"endTime":1442.22,"body":"we'll have on from a diversity"},{"speaker":"Carl Ennis","startTime":1442.25,"endTime":1445.61,"body":"and inclusion perspective; we"},{"speaker":"Carl Ennis","startTime":1442.25,"endTime":1445.61,"body":"talk about things that I am not"},{"speaker":"Carl Ennis","startTime":1445.7,"endTime":1450.14,"body":"an expert at, and they are"},{"speaker":"Carl Ennis","startTime":1445.7,"endTime":1450.14,"body":"uncomfortable conversations, but"},{"speaker":"Carl Ennis","startTime":1450.14,"endTime":1455.51,"body":"we have to have them, because"},{"speaker":"Carl Ennis","startTime":1450.14,"endTime":1455.51,"body":"that's how you learn. I think"},{"speaker":"Carl Ennis","startTime":1455.6,"endTime":1458.87,"body":"that the experts around the"},{"speaker":"Carl Ennis","startTime":1455.6,"endTime":1458.87,"body":"board table are there to act as"},{"speaker":"Carl Ennis","startTime":1458.87,"endTime":1463.13,"body":"that link to what's going on and"},{"speaker":"Carl Ennis","startTime":1458.87,"endTime":1463.13,"body":"hold the board's hand through"},{"speaker":"Carl Ennis","startTime":1463.13,"endTime":1464.6,"body":"those initial conversations."},{"speaker":"Stuart Hughes","startTime":1464.65,"endTime":1469.66,"body":"I often describe"},{"speaker":"Stuart Hughes","startTime":1464.65,"endTime":1469.66,"body":"it as being a Sherpa. You're on"},{"speaker":"Stuart Hughes","startTime":1469.66,"endTime":1472.78,"body":"the journey with everybody,"},{"speaker":"Stuart Hughes","startTime":1469.66,"endTime":1472.78,"body":"helping with the guidance and"},{"speaker":"Stuart Hughes","startTime":1472.78,"endTime":1476.02,"body":"direction. Periodically, you're"},{"speaker":"Stuart Hughes","startTime":1472.78,"endTime":1476.02,"body":"doing some heavy lifting, but"},{"speaker":"Stuart Hughes","startTime":1476.02,"endTime":1480.43,"body":"ultimately, you're steering them"},{"speaker":"Stuart Hughes","startTime":1476.02,"endTime":1480.43,"body":"to that end destination of the"},{"speaker":"Stuart Hughes","startTime":1480.43,"endTime":1485.44,"body":"journey. So I think it's really"},{"speaker":"Stuart Hughes","startTime":1480.43,"endTime":1485.44,"body":"interesting to hear that. I"},{"speaker":"Stuart Hughes","startTime":1485.44,"endTime":1488.5,"body":"think if you were genuinely"},{"speaker":"Stuart Hughes","startTime":1485.44,"endTime":1488.5,"body":"across absolutely everything,"},{"speaker":"Stuart Hughes","startTime":1488.5,"endTime":1490.96,"body":"you'd be wafer thin, wouldn't"},{"speaker":"Stuart Hughes","startTime":1488.5,"endTime":1490.96,"body":"you? It's impossible."},{"speaker":"Carl Ennis","startTime":1491.56,"endTime":1494.83,"body":"to think I had an"},{"speaker":"Carl Ennis","startTime":1491.56,"endTime":1494.83,"body":"impact, but sometimes I think to"},{"speaker":"Carl Ennis","startTime":1495.37,"endTime":1505.57,"body":"myself, 'Blimey, that was a busy"},{"speaker":"Carl Ennis","startTime":1495.37,"endTime":1505.57,"body":"day, and I'm not sure I did'."},{"speaker":"Carl Ennis","startTime":1505.78,"endTime":1510.07,"body":"And then you come to realise, my"},{"speaker":"Carl Ennis","startTime":1505.78,"endTime":1510.07,"body":"job is not to DO anything, in"},{"speaker":"Carl Ennis","startTime":1510.07,"endTime":1512.56,"body":"inverted commas. My job is to"},{"speaker":"Carl Ennis","startTime":1510.07,"endTime":1512.56,"body":"create an environment where"},{"speaker":"Carl Ennis","startTime":1512.56,"endTime":1518.77,"body":"things get done. Now that can be"},{"speaker":"Carl Ennis","startTime":1512.56,"endTime":1518.77,"body":"flipping hard work. But because"},{"speaker":"Carl Ennis","startTime":1518.77,"endTime":1521.65,"body":"of my background, I like rolling"},{"speaker":"Carl Ennis","startTime":1518.77,"endTime":1521.65,"body":"my sleeves up and doing stuff."},{"speaker":"Carl Ennis","startTime":1521.74,"endTime":1525.04,"body":"It's quite fulfilling. I put an"},{"speaker":"Carl Ennis","startTime":1521.74,"endTime":1525.04,"body":"effort in - I saw the outcome of"},{"speaker":"Carl Ennis","startTime":1525.04,"endTime":1529.39,"body":"that effort. I don't do that"},{"speaker":"Carl Ennis","startTime":1525.04,"endTime":1529.39,"body":"anymore but I have learned to"},{"speaker":"Carl Ennis","startTime":1529.39,"endTime":1534.01,"body":"get as much satisfaction from"},{"speaker":"Carl Ennis","startTime":1529.39,"endTime":1534.01,"body":"watching other people grow. I"},{"speaker":"Carl Ennis","startTime":1534.01,"endTime":1538.93,"body":"look at my team four years ago,"},{"speaker":"Carl Ennis","startTime":1534.01,"endTime":1538.93,"body":"when I took over the reins, and"},{"speaker":"Carl Ennis","startTime":1538.93,"endTime":1545.47,"body":"look at them now and I hope they"},{"speaker":"Carl Ennis","startTime":1538.93,"endTime":1545.47,"body":"would say they've changed - I'm"},{"speaker":"Carl Ennis","startTime":1545.47,"endTime":1546.55,"body":"sure they would, becuase we talk"},{"speaker":"Carl Ennis","startTime":1545.47,"endTime":1546.55,"body":"openly. They've grown, and I've"},{"speaker":"Carl Ennis","startTime":1546.55,"endTime":1551.05,"body":"grown in that as well. And so"},{"speaker":"Carl Ennis","startTime":1546.55,"endTime":1551.05,"body":"it's a different lever I have to"},{"speaker":"Carl Ennis","startTime":1551.05,"endTime":1554.83,"body":"pull now to get the source of"},{"speaker":"Carl Ennis","startTime":1551.05,"endTime":1554.83,"body":"gratification, but we all want"},{"speaker":"Carl Ennis","startTime":1554.83,"endTime":1556.48,"body":"to feel as though we're doing"},{"speaker":"Carl Ennis","startTime":1554.83,"endTime":1556.48,"body":"the decent jobs."},{"speaker":"Stuart Hughes","startTime":1557.89,"endTime":1561.22,"body":"person that was"},{"speaker":"Stuart Hughes","startTime":1557.89,"endTime":1561.22,"body":"doing everything, because I was"},{"speaker":"Stuart Hughes","startTime":1561.22,"endTime":1571.81,"body":"a one-man band, and then you get"},{"speaker":"Stuart Hughes","startTime":1561.22,"endTime":1571.81,"body":"a team and, all of a sudden,"},{"speaker":"Stuart Hughes","startTime":1572.14,"endTime":1575.74,"body":"your job is not in the nuts and"},{"speaker":"Stuart Hughes","startTime":1572.14,"endTime":1575.74,"body":"bolts of doing stuff. You're"},{"speaker":"Stuart Hughes","startTime":1575.83,"endTime":1580.6,"body":"watching them do things, helping"},{"speaker":"Stuart Hughes","startTime":1575.83,"endTime":1580.6,"body":"them, giving them the kind of"},{"speaker":"Stuart Hughes","startTime":1580.6,"endTime":1584.86,"body":"room to take the tumbles, but"},{"speaker":"Stuart Hughes","startTime":1580.6,"endTime":1584.86,"body":"lessen their frequency, and all"},{"speaker":"Stuart Hughes","startTime":1584.86,"endTime":1588.34,"body":"of that kind of stuff. How did"},{"speaker":"Stuart Hughes","startTime":1584.86,"endTime":1588.34,"body":"you find that transition? And"},{"speaker":"Stuart Hughes","startTime":1588.61,"endTime":1590.35,"body":"what was the thing that helped"},{"speaker":"Stuart Hughes","startTime":1588.61,"endTime":1590.35,"body":"you the most?"},{"speaker":"Carl Ennis","startTime":1590.36,"endTime":1594.86,"body":"I think I was forced"},{"speaker":"Carl Ennis","startTime":1590.36,"endTime":1594.86,"body":"into it. In my earlier career in"},{"speaker":"Carl Ennis","startTime":1594.86,"endTime":1597.2,"body":"Siemens, I used to run some of"},{"speaker":"Carl Ennis","startTime":1594.86,"endTime":1597.2,"body":"the big facilities, big"},{"speaker":"Carl Ennis","startTime":1597.2,"endTime":1600.35,"body":"factories, and I would manage"},{"speaker":"Carl Ennis","startTime":1597.2,"endTime":1600.35,"body":"it, because I could put my arms"},{"speaker":"Carl Ennis","startTime":1600.35,"endTime":1604.04,"body":"around everybody. I used to run"},{"speaker":"Carl Ennis","startTime":1600.35,"endTime":1604.04,"body":"a factory in Newcastle, and"},{"speaker":"Carl Ennis","startTime":1604.04,"endTime":1606.08,"body":"there were a thousand people"},{"speaker":"Carl Ennis","startTime":1604.04,"endTime":1606.08,"body":"on-site. Now, I couldn't"},{"speaker":"Carl Ennis","startTime":1606.08,"endTime":1608.66,"body":"remember all their names, but I"},{"speaker":"Carl Ennis","startTime":1606.08,"endTime":1608.66,"body":"could go and touch almost every"},{"speaker":"Carl Ennis","startTime":1608.66,"endTime":1611.21,"body":"one of them. So you can have a"},{"speaker":"Carl Ennis","startTime":1608.66,"endTime":1611.21,"body":"direct influence on them. And"},{"speaker":"Carl Ennis","startTime":1611.21,"endTime":1614.21,"body":"then I ended up living in"},{"speaker":"Carl Ennis","startTime":1611.21,"endTime":1614.21,"body":"Shanghai, being responsible for"},{"speaker":"Carl Ennis","startTime":1614.21,"endTime":1618.41,"body":"all of Asia Pacific. I realised"},{"speaker":"Carl Ennis","startTime":1614.21,"endTime":1618.41,"body":"quickly that I'd got 2000 people"},{"speaker":"Carl Ennis","startTime":1618.41,"endTime":1621.32,"body":"there responsible for me, but"},{"speaker":"Carl Ennis","startTime":1618.41,"endTime":1621.32,"body":"none of them, or only 10 of them"},{"speaker":"Carl Ennis","startTime":1621.38,"endTime":1627.89,"body":"were in Shanghai. You couldn't"},{"speaker":"Carl Ennis","startTime":1621.38,"endTime":1627.89,"body":"have that direct influence. You"},{"speaker":"Carl Ennis","startTime":1627.89,"endTime":1632.09,"body":"learn management by cooperation"},{"speaker":"Carl Ennis","startTime":1627.89,"endTime":1632.09,"body":"and by collaboration, as opposed"},{"speaker":"Carl Ennis","startTime":1632.09,"endTime":1636.41,"body":"to by direction and control, so"},{"speaker":"Carl Ennis","startTime":1632.09,"endTime":1636.41,"body":"I'd sort of done it a little"},{"speaker":"Carl Ennis","startTime":1636.41,"endTime":1640.61,"body":"bit. And coming into this role,"},{"speaker":"Carl Ennis","startTime":1636.41,"endTime":1640.61,"body":"I'd got the bones of how I"},{"speaker":"Carl Ennis","startTime":1640.61,"endTime":1643.61,"body":"thought I could make it work,"},{"speaker":"Carl Ennis","startTime":1640.61,"endTime":1643.61,"body":"but practicing it is a different"},{"speaker":"Carl Ennis","startTime":1644.15,"endTime":1645.08,"body":"gig altogether."},{"speaker":"Carl Ennis","startTime":1645.32,"endTime":1649.28,"body":"I think the other thing I do is,"},{"speaker":"Carl Ennis","startTime":1645.32,"endTime":1649.28,"body":"in my private life, I still like"},{"speaker":"Carl Ennis","startTime":1649.28,"endTime":1651.74,"body":"to do things where I can see a"},{"speaker":"Carl Ennis","startTime":1649.28,"endTime":1651.74,"body":"physical outcome, right? So I"},{"speaker":"Carl Ennis","startTime":1651.74,"endTime":1655.79,"body":"play around with motorbikes and"},{"speaker":"Carl Ennis","startTime":1651.74,"endTime":1655.79,"body":"build things, and I still allow"},{"speaker":"Carl Ennis","startTime":1655.79,"endTime":1657.98,"body":"myself to get my hands dirty."},{"speaker":"Carl Ennis","startTime":1655.79,"endTime":1657.98,"body":"And I think my team appreciates"},{"speaker":"Carl Ennis","startTime":1658.01,"endTime":1661.88,"body":"it because that desire to see"},{"speaker":"Carl Ennis","startTime":1658.01,"endTime":1661.88,"body":"the outcome is done in a private"},{"speaker":"Carl Ennis","startTime":1661.88,"endTime":1665.42,"body":"space. So I tend not to do it so"},{"speaker":"Carl Ennis","startTime":1661.88,"endTime":1665.42,"body":"much in my day job."},{"speaker":"Stuart Hughes","startTime":1665.51,"endTime":1668.51,"body":"Yeah, I'm"},{"speaker":"Stuart Hughes","startTime":1665.51,"endTime":1668.51,"body":"fascinated by motorbikes."},{"speaker":"Carl Ennis","startTime":1668.45,"endTime":1673.52,"body":"You are very aware"},{"speaker":"Carl Ennis","startTime":1668.45,"endTime":1673.52,"body":"of how exposed you are, and it's"},{"speaker":"Carl Ennis","startTime":1673.52,"endTime":1677.54,"body":"not how good a driver you are,"},{"speaker":"Carl Ennis","startTime":1673.52,"endTime":1677.54,"body":"it's what's going on around you."},{"speaker":"Carl Ennis","startTime":1677.57,"endTime":1680.21,"body":"That's another good analogy for"},{"speaker":"Carl Ennis","startTime":1677.57,"endTime":1680.21,"body":"my job. I will have to watch"},{"speaker":"Carl Ennis","startTime":1680.21,"endTime":1683.75,"body":"what's going on around me. I"},{"speaker":"Carl Ennis","startTime":1680.21,"endTime":1683.75,"body":"could be the best rider in the"},{"speaker":"Carl Ennis","startTime":1683.75,"endTime":1686.9,"body":"world, and if some numpty in"},{"speaker":"Carl Ennis","startTime":1683.75,"endTime":1686.9,"body":"front of me pulls out"},{"speaker":"Carl Ennis","startTime":1686.96,"endTime":1690.98,"body":"inappropriately, they might have"},{"speaker":"Carl Ennis","startTime":1686.96,"endTime":1690.98,"body":"a dint in their car, and I might"},{"speaker":"Carl Ennis","startTime":1690.98,"endTime":1694.13,"body":"be dead. So that awareness of"},{"speaker":"Carl Ennis","startTime":1690.98,"endTime":1694.13,"body":"what's going on around you is"},{"speaker":"Carl Ennis","startTime":1694.13,"endTime":1697.79,"body":"incredibly important. I think"},{"speaker":"Carl Ennis","startTime":1694.13,"endTime":1697.79,"body":"that's really important as a"},{"speaker":"Carl Ennis","startTime":1697.79,"endTime":1701.0,"body":"CEO, that awareness of what's"},{"speaker":"Carl Ennis","startTime":1697.79,"endTime":1701.0,"body":"going on - not in the detail,"},{"speaker":"Carl Ennis","startTime":1701.15,"endTime":1703.85,"body":"but having a sense and a feeling"},{"speaker":"Carl Ennis","startTime":1701.15,"endTime":1703.85,"body":"for when somebody's going to do"},{"speaker":"Carl Ennis","startTime":1703.85,"endTime":1706.64,"body":"something. So I can guess when"},{"speaker":"Carl Ennis","startTime":1703.85,"endTime":1706.64,"body":"somebody's going to pull out"},{"speaker":"Carl Ennis","startTime":1706.64,"endTime":1709.43,"body":"because of the road conditions,"},{"speaker":"Carl Ennis","startTime":1706.64,"endTime":1709.43,"body":"even probably before they know"},{"speaker":"Carl Ennis","startTime":1709.43,"endTime":1713.06,"body":"they're going to do it, and"},{"speaker":"Carl Ennis","startTime":1709.43,"endTime":1713.06,"body":"anticipate it. It's a really"},{"speaker":"Carl Ennis","startTime":1713.06,"endTime":1713.63,"body":"useful skill,"},{"speaker":"Stuart Hughes","startTime":1713.66,"endTime":1716.33,"body":"That peripheral"},{"speaker":"Stuart Hughes","startTime":1713.66,"endTime":1716.33,"body":"vision. Yeah, I can see how that"},{"speaker":"Stuart Hughes","startTime":1716.33,"endTime":1722.51,"body":"would translate into the"},{"speaker":"Stuart Hughes","startTime":1716.33,"endTime":1722.51,"body":"leadership role. Nice segue, I"},{"speaker":"Stuart Hughes","startTime":1722.51,"endTime":1725.42,"body":"suppose, because you speak about"},{"speaker":"Stuart Hughes","startTime":1722.51,"endTime":1725.42,"body":"things there that might concern"},{"speaker":"Stuart Hughes","startTime":1725.42,"endTime":1728.66,"body":"you whilst you're on the road"},{"speaker":"Stuart Hughes","startTime":1725.42,"endTime":1728.66,"body":"and paying attention to a"},{"speaker":"Stuart Hughes","startTime":1728.66,"endTime":1732.32,"body":"plethora of different things."},{"speaker":"Stuart Hughes","startTime":1728.66,"endTime":1732.32,"body":"What are the things, from a"},{"speaker":"Stuart Hughes","startTime":1732.44,"endTime":1736.16,"body":"health and safety perspective,"},{"speaker":"Stuart Hughes","startTime":1732.44,"endTime":1736.16,"body":"that cause you concern as a"},{"speaker":"Stuart Hughes","startTime":1736.16,"endTime":1736.58,"body":"leader?"},{"speaker":"Carl Ennis","startTime":1740.14,"endTime":1744.34,"body":"One of the journeys"},{"speaker":"Carl Ennis","startTime":1740.14,"endTime":1744.34,"body":"we're on as organisation is this"},{"speaker":"Carl Ennis","startTime":1744.34,"endTime":1748.87,"body":"role of working with partners."},{"speaker":"Carl Ennis","startTime":1744.34,"endTime":1748.87,"body":"It seem there's a real depth of"},{"speaker":"Carl Ennis","startTime":1748.87,"endTime":1751.87,"body":"engineering and for many years,"},{"speaker":"Carl Ennis","startTime":1748.87,"endTime":1751.87,"body":"it was quite confident that it"},{"speaker":"Carl Ennis","startTime":1751.87,"endTime":1754.51,"body":"could solve any problem it"},{"speaker":"Carl Ennis","startTime":1751.87,"endTime":1754.51,"body":"needed on its own. In the last"},{"speaker":"Carl Ennis","startTime":1754.51,"endTime":1757.81,"body":"10 years, it's realised that,"},{"speaker":"Carl Ennis","startTime":1754.51,"endTime":1757.81,"body":"actually, that's not true. We're"},{"speaker":"Carl Ennis","startTime":1757.81,"endTime":1760.54,"body":"really good at a lot of things,"},{"speaker":"Carl Ennis","startTime":1757.81,"endTime":1760.54,"body":"but there are other companies"},{"speaker":"Carl Ennis","startTime":1760.54,"endTime":1766.3,"body":"that are better in our white"},{"speaker":"Carl Ennis","startTime":1760.54,"endTime":1766.3,"body":"spots. And so working together"},{"speaker":"Carl Ennis","startTime":1766.3,"endTime":1769.96,"body":"with partners has become a more"},{"speaker":"Carl Ennis","startTime":1766.3,"endTime":1769.96,"body":"important element, and that's a"},{"speaker":"Carl Ennis","startTime":1769.96,"endTime":1772.36,"body":"worry from a health and safety"},{"speaker":"Carl Ennis","startTime":1769.96,"endTime":1772.36,"body":"perspective, because do your"},{"speaker":"Carl Ennis","startTime":1772.36,"endTime":1776.05,"body":"partners have the same cultural"},{"speaker":"Carl Ennis","startTime":1772.36,"endTime":1776.05,"body":"approach to health and safety in"},{"speaker":"Carl Ennis","startTime":1776.05,"endTime":1779.38,"body":"its broadest term? And so making"},{"speaker":"Carl Ennis","startTime":1776.05,"endTime":1779.38,"body":"sure that we're on the same"},{"speaker":"Carl Ennis","startTime":1779.38,"endTime":1784.81,"body":"page, that is work in progress."},{"speaker":"Carl Ennis","startTime":1779.38,"endTime":1784.81,"body":"I think we're starting to really"},{"speaker":"Carl Ennis","startTime":1784.81,"endTime":1788.92,"body":"hone our skills at that, but"},{"speaker":"Carl Ennis","startTime":1784.81,"endTime":1788.92,"body":"that is something we're going to"},{"speaker":"Carl Ennis","startTime":1788.92,"endTime":1791.26,"body":"have to get good at, because the"},{"speaker":"Carl Ennis","startTime":1788.92,"endTime":1791.26,"body":"answer going forward is about"},{"speaker":"Carl Ennis","startTime":1791.26,"endTime":1794.98,"body":"collaboration in all these"},{"speaker":"Carl Ennis","startTime":1791.26,"endTime":1794.98,"body":"forms. If you start from there,"},{"speaker":"Carl Ennis","startTime":1795.61,"endTime":1798.85,"body":"how do you collaborate and not"},{"speaker":"Carl Ennis","startTime":1795.61,"endTime":1798.85,"body":"drop a standard? We don't want"},{"speaker":"Carl Ennis","startTime":1799.09,"endTime":1801.67,"body":"standards to be the lowest"},{"speaker":"Carl Ennis","startTime":1799.09,"endTime":1801.67,"body":"common denominator. It has to be"},{"speaker":"Carl Ennis","startTime":1801.67,"endTime":1805.69,"body":"the highest common denominator."},{"speaker":"Carl Ennis","startTime":1801.67,"endTime":1805.69,"body":"So that's important to us."},{"speaker":"Carl Ennis","startTime":1806.23,"endTime":1809.396,"body":"I've touched on a little bit on"},{"speaker":"Carl Ennis","startTime":1806.23,"endTime":1809.396,"body":"this movement of health and"},{"speaker":"Carl Ennis","startTime":1809.45,"endTime":1812.67,"body":"safety, to the soft side, to"},{"speaker":"Carl Ennis","startTime":1809.45,"endTime":1812.67,"body":"psychological safety, to mental"},{"speaker":"Carl Ennis","startTime":1812.724,"endTime":1816.051,"body":"well-being. Those are areas that"},{"speaker":"Carl Ennis","startTime":1812.724,"endTime":1816.051,"body":"I'm not an expert on, and I'm"},{"speaker":"Carl Ennis","startTime":1816.105,"endTime":1819.218,"body":"learning as we go along that"},{"speaker":"Carl Ennis","startTime":1816.105,"endTime":1819.218,"body":"journey. I think it's healthy"},{"speaker":"Carl Ennis","startTime":1819.271,"endTime":1822.438,"body":"that I'm a little bit nervous"},{"speaker":"Carl Ennis","startTime":1819.271,"endTime":1822.438,"body":"about those things, and we're"},{"speaker":"Carl Ennis","startTime":1822.492,"endTime":1824.8,"body":"learning, and we'll get better"},{"speaker":"Carl Ennis","startTime":1822.492,"endTime":1824.8,"body":"as we go on."},{"speaker":"Carl Ennis","startTime":1824.0,"endTime":1828.218,"body":"I guess the other one is just"},{"speaker":"Carl Ennis","startTime":1824.0,"endTime":1828.218,"body":"the whole topic of of"},{"speaker":"Carl Ennis","startTime":1828.301,"endTime":1833.098,"body":"environmental and the broader"},{"speaker":"Carl Ennis","startTime":1828.301,"endTime":1833.098,"body":"societal impact we're having"},{"speaker":"Carl Ennis","startTime":1833.181,"endTime":1838.144,"body":"from an environmental health and"},{"speaker":"Carl Ennis","startTime":1833.181,"endTime":1838.144,"body":"safety perspective, and the"},{"speaker":"Carl Ennis","startTime":1838.227,"endTime":1843.107,"body":"opportunities it brings. But"},{"speaker":"Carl Ennis","startTime":1838.227,"endTime":1843.107,"body":"also, not just our operations."},{"speaker":"Carl Ennis","startTime":1843.19,"endTime":1848.318,"body":"We have a big operation in the"},{"speaker":"Carl Ennis","startTime":1843.19,"endTime":1848.318,"body":"UK, so it has a big impact. How"},{"speaker":"Carl Ennis","startTime":1848.401,"endTime":1853.612,"body":"do we look at the reuse of our"},{"speaker":"Carl Ennis","startTime":1848.401,"endTime":1853.612,"body":"products and reducing that. It's"},{"speaker":"Carl Ennis","startTime":1853.695,"endTime":1858.575,"body":"not by accident that the old"},{"speaker":"Carl Ennis","startTime":1853.695,"endTime":1858.575,"body":"adage of environmentalists was"},{"speaker":"Carl Ennis","startTime":1858.658,"endTime":1863.703,"body":"reduce, reuse, recycle. We're"},{"speaker":"Carl Ennis","startTime":1858.658,"endTime":1863.703,"body":"not very good at the first and,"},{"speaker":"Carl Ennis","startTime":1863.786,"endTime":1868.666,"body":"as a nation, we need to get"},{"speaker":"Carl Ennis","startTime":1863.786,"endTime":1868.666,"body":"better at that. I sleep well as"},{"speaker":"Carl Ennis","startTime":1868.749,"endTime":1873.629,"body":"an individual, but there are a"},{"speaker":"Carl Ennis","startTime":1868.749,"endTime":1873.629,"body":"few things that I'm aware we"},{"speaker":"Carl Ennis","startTime":1873.712,"endTime":1878.51,"body":"still need to have on our radar"},{"speaker":"Carl Ennis","startTime":1873.712,"endTime":1878.51,"body":"and need to get better at."},{"speaker":"Stuart Hughes","startTime":1878.75,"endTime":1881.54,"body":"Yeah, I often"},{"speaker":"Stuart Hughes","startTime":1878.75,"endTime":1881.54,"body":"describe it as 'the infinite"},{"speaker":"Stuart Hughes","startTime":1881.54,"endTime":1885.86,"body":"game'. Safety is not something"},{"speaker":"Stuart Hughes","startTime":1881.54,"endTime":1885.86,"body":"you can complete. It's that"},{"speaker":"Stuart Hughes","startTime":1885.86,"endTime":1889.16,"body":"continual journey of development"},{"speaker":"Stuart Hughes","startTime":1885.86,"endTime":1889.16,"body":"and growth."},{"speaker":"Carl Ennis","startTime":1889.0,"endTime":1892.317,"body":"It's that spinning"},{"speaker":"Carl Ennis","startTime":1889.0,"endTime":1892.317,"body":"plate, and the spinning plate"},{"speaker":"Carl Ennis","startTime":1892.386,"endTime":1896.878,"body":"always reverses so, even now, we"},{"speaker":"Carl Ennis","startTime":1892.386,"endTime":1896.878,"body":"will go back and do some basics."},{"speaker":"Carl Ennis","startTime":1896.947,"endTime":1900.748,"body":"We will go back and talk about"},{"speaker":"Carl Ennis","startTime":1896.947,"endTime":1900.748,"body":"the basics of contractor"},{"speaker":"Carl Ennis","startTime":1900.817,"endTime":1904.825,"body":"management, or the basics of"},{"speaker":"Carl Ennis","startTime":1900.817,"endTime":1904.825,"body":"Lean and 5S and the impact of"},{"speaker":"Carl Ennis","startTime":1904.894,"endTime":1908.903,"body":"reducing slips, trips and falls."},{"speaker":"Carl Ennis","startTime":1904.894,"endTime":1908.903,"body":"These have not gone away,"},{"speaker":"Carl Ennis","startTime":1908.972,"endTime":1912.911,"body":"because actually, they still"},{"speaker":"Carl Ennis","startTime":1908.972,"endTime":1912.911,"body":"happen. So you're going back"},{"speaker":"Carl Ennis","startTime":1912.98,"endTime":1917.127,"body":"every now and again and just"},{"speaker":"Carl Ennis","startTime":1912.98,"endTime":1917.127,"body":"giving that plate another nudge"},{"speaker":"Carl Ennis","startTime":1917.196,"endTime":1921.55,"body":"whilst trying to get another one"},{"speaker":"Carl Ennis","startTime":1917.196,"endTime":1921.55,"body":"going. And that's interesting,"},{"speaker":"Stuart Hughes","startTime":1921.99,"endTime":1924.536,"body":"We've got a bit"},{"speaker":"Stuart Hughes","startTime":1921.99,"endTime":1924.536,"body":"of a reputation, I think,"},{"speaker":"Stuart Hughes","startTime":1924.598,"endTime":1928.449,"body":"particularly in the UK, we've"},{"speaker":"Stuart Hughes","startTime":1924.598,"endTime":1928.449,"body":"been unfairly tarnished by press"},{"speaker":"Stuart Hughes","startTime":1928.512,"endTime":1932.425,"body":"and didn't defend ourselves well"},{"speaker":"Stuart Hughes","startTime":1928.512,"endTime":1932.425,"body":"enough, in my opinion, but the"},{"speaker":"Stuart Hughes","startTime":1932.487,"endTime":1936.276,"body":"safety professions got a bit of"},{"speaker":"Stuart Hughes","startTime":1932.487,"endTime":1936.276,"body":"a badge of stopping work from"},{"speaker":"Stuart Hughes","startTime":1936.338,"endTime":1940.003,"body":"happening and being a bit of an"},{"speaker":"Stuart Hughes","startTime":1936.338,"endTime":1940.003,"body":"inconvenience. Now, I don't"},{"speaker":"Stuart Hughes","startTime":1940.065,"endTime":1943.792,"body":"think that's a fair label. I see"},{"speaker":"Stuart Hughes","startTime":1940.065,"endTime":1943.792,"body":"it very much as an enabling"},{"speaker":"Stuart Hughes","startTime":1943.854,"endTime":1947.643,"body":"profession. If you align with"},{"speaker":"Stuart Hughes","startTime":1943.854,"endTime":1947.643,"body":"the organisation, you should be"},{"speaker":"Stuart Hughes","startTime":1947.705,"endTime":1951.556,"body":"helping them to achieve their"},{"speaker":"Stuart Hughes","startTime":1947.705,"endTime":1951.556,"body":"end goals in a way that provides"},{"speaker":"Stuart Hughes","startTime":1951.618,"endTime":1955.283,"body":"a nice frame around to keep"},{"speaker":"Stuart Hughes","startTime":1951.618,"endTime":1955.283,"body":"people away from harm. What are"},{"speaker":"Stuart Hughes","startTime":1955.345,"endTime":1959.88,"body":"your thoughts on that reputation"},{"speaker":"Stuart Hughes","startTime":1955.345,"endTime":1959.88,"body":"and how do you view the IOSH profession?"},{"speaker":"Carl Ennis","startTime":1959.0,"endTime":1962.345,"body":"It is unfair. I've"},{"speaker":"Carl Ennis","startTime":1959.0,"endTime":1962.345,"body":"worked in the engineering"},{"speaker":"Carl Ennis","startTime":1962.421,"endTime":1967.211,"body":"industry for 40 years, so I've"},{"speaker":"Carl Ennis","startTime":1962.421,"endTime":1967.211,"body":"seen it when it was a police and"},{"speaker":"Carl Ennis","startTime":1967.287,"endTime":1971.925,"body":"it was used as a red card. In"},{"speaker":"Carl Ennis","startTime":1967.287,"endTime":1971.925,"body":"fact, in previous incarnations,"},{"speaker":"Carl Ennis","startTime":1972.001,"endTime":1976.563,"body":"the health and safety guy would"},{"speaker":"Carl Ennis","startTime":1972.001,"endTime":1976.563,"body":"have a yellow card and a red"},{"speaker":"Carl Ennis","startTime":1976.639,"endTime":1981.429,"body":"card. How unempowering is that?"},{"speaker":"Carl Ennis","startTime":1976.639,"endTime":1981.429,"body":"He felt his job was to stop you"},{"speaker":"Carl Ennis","startTime":1981.505,"endTime":1985.991,"body":"from hurting yourself. I think"},{"speaker":"Carl Ennis","startTime":1981.505,"endTime":1985.991,"body":"it's history, but how do you"},{"speaker":"Carl Ennis","startTime":1986.067,"endTime":1990.857,"body":"change the perception of it? And"},{"speaker":"Carl Ennis","startTime":1986.067,"endTime":1990.857,"body":"it's the responsibility of the"},{"speaker":"Carl Ennis","startTime":1990.933,"endTime":1993.29,"body":"profession to change the reset."},{"speaker":"Carl Ennis","startTime":1993.29,"endTime":1997.16,"body":"Going back to some of my early"},{"speaker":"Carl Ennis","startTime":1993.29,"endTime":1997.16,"body":"points, how do you identify the"},{"speaker":"Carl Ennis","startTime":1997.222,"endTime":2001.092,"body":"value of having you around the"},{"speaker":"Carl Ennis","startTime":1997.222,"endTime":2001.092,"body":"table? You shouldn't be, 'Oh, I"},{"speaker":"Carl Ennis","startTime":2001.155,"endTime":2004.9,"body":"expect to be around the table"},{"speaker":"Carl Ennis","startTime":2001.155,"endTime":2004.9,"body":"because of my title.' Well, as"},{"speaker":"Carl Ennis","startTime":2004.962,"endTime":2008.832,"body":"I'm concerned, that's a quick"},{"speaker":"Carl Ennis","startTime":2004.962,"endTime":2008.832,"body":"direction to the exit door! It's"},{"speaker":"Carl Ennis","startTime":2008.895,"endTime":2012.89,"body":"what value are you going to add?"},{"speaker":"Carl Ennis","startTime":2008.895,"endTime":2012.89,"body":"And how are you selling that to"},{"speaker":"Carl Ennis","startTime":2012.952,"endTime":2016.323,"body":"your leadership team? How are"},{"speaker":"Carl Ennis","startTime":2012.952,"endTime":2016.323,"body":"you convincing them that"},{"speaker":"Carl Ennis","startTime":2016.385,"endTime":2020.131,"body":"actually there is value to be"},{"speaker":"Carl Ennis","startTime":2016.385,"endTime":2020.131,"body":"had, there's an opportunity to"},{"speaker":"Carl Ennis","startTime":2020.193,"endTime":2023.564,"body":"be had, as much as risk"},{"speaker":"Carl Ennis","startTime":2020.193,"endTime":2023.564,"body":"management. So I think the way"},{"speaker":"Carl Ennis","startTime":2023.626,"endTime":2027.559,"body":"you change perception is by what"},{"speaker":"Carl Ennis","startTime":2023.626,"endTime":2027.559,"body":"you do, not by what you say. I"},{"speaker":"Carl Ennis","startTime":2027.621,"endTime":2031.616,"body":"think there's a little bit of a"},{"speaker":"Carl Ennis","startTime":2027.621,"endTime":2031.616,"body":"responsibility. And, by the way,"},{"speaker":"Carl Ennis","startTime":2031.679,"endTime":2035.299,"body":"I see brilliant health and"},{"speaker":"Carl Ennis","startTime":2031.679,"endTime":2035.299,"body":"safety professionals, and I see"},{"speaker":"Carl Ennis","startTime":2035.361,"endTime":2038.607,"body":"average health and safety"},{"speaker":"Carl Ennis","startTime":2035.361,"endTime":2038.607,"body":"professionals. That's true"},{"speaker":"Carl Ennis","startTime":2038.67,"endTime":2042.353,"body":"across professionals of every"},{"speaker":"Carl Ennis","startTime":2038.67,"endTime":2042.353,"body":"kind. There are great people,"},{"speaker":"Carl Ennis","startTime":2042.415,"endTime":2046.41,"body":"and there are some averages, and"},{"speaker":"Carl Ennis","startTime":2042.415,"endTime":2046.41,"body":"we need to up our average to be"},{"speaker":"Carl Ennis","startTime":2046.472,"endTime":2050.405,"body":"able to differentiate ourselves"},{"speaker":"Carl Ennis","startTime":2046.472,"endTime":2050.405,"body":"and say why we should be at the"},{"speaker":"Carl Ennis","startTime":2050.467,"endTime":2053.651,"body":"table. I think that that will"},{"speaker":"Carl Ennis","startTime":2050.467,"endTime":2053.651,"body":"build trust and build"},{"speaker":"Carl Ennis","startTime":2053.713,"endTime":2056.71,"body":"confidence, and that will change"},{"speaker":"Carl Ennis","startTime":2053.713,"endTime":2056.71,"body":"the perception."},{"speaker":"Stuart Hughes","startTime":2056.0,"endTime":2059.195,"body":"I changed my"},{"speaker":"Stuart Hughes","startTime":2056.0,"endTime":2059.195,"body":"language around this, probably"},{"speaker":"Stuart Hughes","startTime":2059.27,"endTime":2063.358,"body":"in 2020. We all got quite"},{"speaker":"Stuart Hughes","startTime":2059.27,"endTime":2063.358,"body":"excited about the R number in"},{"speaker":"Stuart Hughes","startTime":2063.432,"endTime":2068.04,"body":"2020 because of COVID and the"},{"speaker":"Stuart Hughes","startTime":2063.432,"endTime":2068.04,"body":"influence that has on contagion,"},{"speaker":"Stuart Hughes","startTime":2068.114,"endTime":2071.682,"body":"if you like. So, I've often"},{"speaker":"Stuart Hughes","startTime":2068.114,"endTime":2071.682,"body":"thought, as a safety"},{"speaker":"Stuart Hughes","startTime":2071.756,"endTime":2076.141,"body":"professional, what's your R"},{"speaker":"Stuart Hughes","startTime":2071.756,"endTime":2076.141,"body":"number? How many people are you"},{"speaker":"Stuart Hughes","startTime":2076.216,"endTime":2080.824,"body":"influencing? What's your reach?"},{"speaker":"Stuart Hughes","startTime":2076.216,"endTime":2080.824,"body":"And every interaction you have"},{"speaker":"Stuart Hughes","startTime":2080.898,"endTime":2083.945,"body":"with somebody is a"},{"speaker":"Stuart Hughes","startTime":2080.898,"endTime":2083.945,"body":"representation of your"},{"speaker":"Stuart Hughes","startTime":2084.02,"endTime":2088.628,"body":"profession. So, I think all of"},{"speaker":"Stuart Hughes","startTime":2084.02,"endTime":2088.628,"body":"us being conscious of that, and"},{"speaker":"Stuart Hughes","startTime":2088.702,"endTime":2092.715,"body":"how we all elevate the"},{"speaker":"Stuart Hughes","startTime":2088.702,"endTime":2092.715,"body":"profession is really important."},{"speaker":"Stuart Hughes","startTime":2092.79,"endTime":2097.101,"body":"How do you balance the very"},{"speaker":"Stuart Hughes","startTime":2092.79,"endTime":2097.101,"body":"prominent need for governance,"},{"speaker":"Stuart Hughes","startTime":2097.175,"endTime":2101.783,"body":"because an organisation wants to"},{"speaker":"Stuart Hughes","startTime":2097.175,"endTime":2101.783,"body":"know that it's got the things"},{"speaker":"Stuart Hughes","startTime":2101.857,"endTime":2106.54,"body":"that are in place that will keep"},{"speaker":"Stuart Hughes","startTime":2101.857,"endTime":2106.54,"body":"it protected from the stronger"},{"speaker":"Stuart Hughes","startTime":2106.614,"endTime":2111.148,"body":"arm of the law, but at the same"},{"speaker":"Stuart Hughes","startTime":2106.614,"endTime":2111.148,"body":"time, have that same piece of"},{"speaker":"Stuart Hughes","startTime":2111.222,"endTime":2115.384,"body":"we're adding value, we're"},{"speaker":"Stuart Hughes","startTime":2111.222,"endTime":2115.384,"body":"driving performance, and we're"},{"speaker":"Stuart Hughes","startTime":2115.458,"endTime":2120.29,"body":"enabling our employees to thrive"},{"speaker":"Stuart Hughes","startTime":2115.458,"endTime":2120.29,"body":"and flourish in the environment?"},{"speaker":"Carl Ennis","startTime":2121.07,"endTime":2122.93,"body":"It can be done"},{"speaker":"Carl Ennis","startTime":2121.07,"endTime":2122.93,"body":"because I've seen it done, and I"},{"speaker":"Carl Ennis","startTime":2123.08,"endTime":2126.47,"body":"won't embarrass my director of"},{"speaker":"Carl Ennis","startTime":2123.08,"endTime":2126.47,"body":"health and safety by naming her,"},{"speaker":"Carl Ennis","startTime":2126.47,"endTime":2132.8,"body":"but she's able to to act as that"},{"speaker":"Carl Ennis","startTime":2126.47,"endTime":2132.8,"body":"governance owner, but also to"},{"speaker":"Carl Ennis","startTime":2132.83,"endTime":2135.65,"body":"add the value beyond that. And"},{"speaker":"Carl Ennis","startTime":2132.83,"endTime":2135.65,"body":"it's an interesting thing to"},{"speaker":"Carl Ennis","startTime":2135.65,"endTime":2138.71,"body":"watch, and it's not easy to see."},{"speaker":"Carl Ennis","startTime":2135.65,"endTime":2138.71,"body":"Not everybody can do it, but I"},{"speaker":"Carl Ennis","startTime":2138.71,"endTime":2144.59,"body":"think when people do it, you"},{"speaker":"Carl Ennis","startTime":2138.71,"endTime":2144.59,"body":"really see the value of having"},{"speaker":"Carl Ennis","startTime":2144.59,"endTime":2149.03,"body":"that role, and that individual"},{"speaker":"Carl Ennis","startTime":2144.59,"endTime":2149.03,"body":"playing that role around the"},{"speaker":"Carl Ennis","startTime":2149.03,"endTime":2150.38,"body":"table, and the value it can"},{"speaker":"Carl Ennis","startTime":2149.03,"endTime":2150.38,"body":"bring."},{"speaker":"Stuart Hughes","startTime":2150.0,"endTime":2152.64,"body":"It's also a"},{"speaker":"Stuart Hughes","startTime":2150.0,"endTime":2152.64,"body":"willingness to change, right?"},{"speaker":"Stuart Hughes","startTime":2154.38,"endTime":2158.46,"body":"It's quite easy to look back,"},{"speaker":"Stuart Hughes","startTime":2154.38,"endTime":2158.46,"body":"isn't it, and lambast somebody"},{"speaker":"Stuart Hughes","startTime":2158.46,"endTime":2162.03,"body":"that was rolling around with a"},{"speaker":"Stuart Hughes","startTime":2158.46,"endTime":2162.03,"body":"red and yellow card and think"},{"speaker":"Stuart Hughes","startTime":2162.81,"endTime":2166.08,"body":"'that was pretty yucky', and it"},{"speaker":"Stuart Hughes","startTime":2162.81,"endTime":2166.08,"body":"is, but they were probably just"},{"speaker":"Stuart Hughes","startTime":2166.08,"endTime":2169.47,"body":"doing what they thought was"},{"speaker":"Stuart Hughes","startTime":2166.08,"endTime":2169.47,"body":"right at that point in time. And"},{"speaker":"Stuart Hughes","startTime":2169.47,"endTime":2174.03,"body":"I think as a profession, we've"},{"speaker":"Stuart Hughes","startTime":2169.47,"endTime":2174.03,"body":"got to acknowledge some of the"},{"speaker":"Stuart Hughes","startTime":2174.03,"endTime":2177.27,"body":"mistakes that we've made in the"},{"speaker":"Stuart Hughes","startTime":2174.03,"endTime":2177.27,"body":"past to be better in the future."},{"speaker":"Carl Ennis","startTime":2176.74,"endTime":2180.02,"body":"I wouldn't even go"},{"speaker":"Carl Ennis","startTime":2176.74,"endTime":2180.02,"body":"as strong as to say it was a"},{"speaker":"Stuart Hughes","startTime":2177.33,"endTime":2185.285,"body":"I think that's a"},{"speaker":"Stuart Hughes","startTime":2177.33,"endTime":2185.285,"body":"really valuable piece of advice."},{"speaker":"Stuart Hughes","startTime":2180.09,"endTime":2184.208,"body":"mistake. It was just what was"},{"speaker":"Stuart Hughes","startTime":2180.09,"endTime":2184.208,"body":"perhaps needed then, but what"},{"speaker":"Stuart Hughes","startTime":2184.277,"endTime":2188.605,"body":"was needed then is not what's"},{"speaker":"Stuart Hughes","startTime":2184.277,"endTime":2188.605,"body":"needed now, right? And it's this"},{"speaker":"Stuart Hughes","startTime":2185.448,"endTime":2195.514,"body":"And not everybody in the safety"},{"speaker":"Stuart Hughes","startTime":2185.448,"endTime":2195.514,"body":"profession is fortunate enough"},{"speaker":"Stuart Hughes","startTime":2188.675,"endTime":2193.072,"body":"holding on. Accepting change and"},{"speaker":"Stuart Hughes","startTime":2188.675,"endTime":2193.072,"body":"embracing change - it's in all"},{"speaker":"Stuart Hughes","startTime":2193.142,"endTime":2196.98,"body":"humans that we don't like"},{"speaker":"Stuart Hughes","startTime":2193.142,"endTime":2196.98,"body":"change. We like stability. We"},{"speaker":"Stuart Hughes","startTime":2195.677,"endTime":2206.068,"body":"to have either a direct line to"},{"speaker":"Stuart Hughes","startTime":2195.677,"endTime":2206.068,"body":"leadership or what sounds like a"},{"speaker":"Stuart Hughes","startTime":2197.05,"endTime":2200.749,"body":"like knowing what tomorrow is"},{"speaker":"Stuart Hughes","startTime":2197.05,"endTime":2200.749,"body":"going to look like, and"},{"speaker":"Stuart Hughes","startTime":2200.819,"endTime":2205.146,"body":"hopefully it's not going to look"},{"speaker":"Stuart Hughes","startTime":2200.819,"endTime":2205.146,"body":"too different from today. But"},{"speaker":"Stuart Hughes","startTime":2205.216,"endTime":2209.404,"body":"the reality is that sometimes"},{"speaker":"Stuart Hughes","startTime":2205.216,"endTime":2209.404,"body":"you need to change. Change can"},{"speaker":"Stuart Hughes","startTime":2206.23,"endTime":2215.648,"body":"very healthy relationship"},{"speaker":"Stuart Hughes","startTime":2206.23,"endTime":2215.648,"body":"between yourself and your safety"},{"speaker":"Stuart Hughes","startTime":2209.474,"endTime":2213.522,"body":"be a positive experience, but"},{"speaker":"Stuart Hughes","startTime":2209.474,"endTime":2213.522,"body":"it's recognising that, if we"},{"speaker":"Stuart Hughes","startTime":2213.592,"endTime":2217.57,"body":"hark back to history, there are"},{"speaker":"Stuart Hughes","startTime":2213.592,"endTime":2217.57,"body":"lessons in there, but not"},{"speaker":"Stuart Hughes","startTime":2215.81,"endTime":2224.415,"body":"director. Have you got any"},{"speaker":"Stuart Hughes","startTime":2215.81,"endTime":2224.415,"body":"advice that you'd give for"},{"speaker":"Stuart Hughes","startTime":2217.64,"endTime":2221.2,"body":"lessons, perhaps, of what we"},{"speaker":"Stuart Hughes","startTime":2217.64,"endTime":2221.2,"body":"should be doing today."},{"speaker":"Stuart Hughes","startTime":2224.578,"endTime":2234.157,"body":"listeners that want to enhance"},{"speaker":"Stuart Hughes","startTime":2224.578,"endTime":2234.157,"body":"their relationship with with"},{"speaker":"Stuart Hughes","startTime":2234.32,"endTime":2242.6,"body":"senior leaders in an"},{"speaker":"Stuart Hughes","startTime":2234.32,"endTime":2242.6,"body":"organisation, or to build that"},{"speaker":"Stuart Hughes","startTime":2242.763,"endTime":2249.42,"body":"relationship, if it's"},{"speaker":"Stuart Hughes","startTime":2242.763,"endTime":2249.42,"body":"non-existent today?"},{"speaker":"Carl Ennis","startTime":2249.66,"endTime":2253.98,"body":"Yeah, go back to"},{"speaker":"Carl Ennis","startTime":2249.66,"endTime":2253.98,"body":"some of the stuff I said about"},{"speaker":"Carl Ennis","startTime":2254.28,"endTime":2260.55,"body":"showing that added value."},{"speaker":"Carl Ennis","startTime":2254.28,"endTime":2260.55,"body":"Arguing, 'I should be around the"},{"speaker":"Carl Ennis","startTime":2260.55,"endTime":2263.1,"body":"table because I'm the director"},{"speaker":"Carl Ennis","startTime":2260.55,"endTime":2263.1,"body":"of health and safety'; that's"},{"speaker":"Carl Ennis","startTime":2263.1,"endTime":2272.82,"body":"never going to win in most"},{"speaker":"Carl Ennis","startTime":2263.1,"endTime":2272.82,"body":"organisations today. Perhaps a"},{"speaker":"Carl Ennis","startTime":2272.82,"endTime":2275.85,"body":"non-enlightened CEO can get that"},{"speaker":"Carl Ennis","startTime":2272.82,"endTime":2275.85,"body":"by asking you to rock in for"},{"speaker":"Carl Ennis","startTime":2275.85,"endTime":2280.14,"body":"five minutes, 'Tell me the"},{"speaker":"Carl Ennis","startTime":2275.85,"endTime":2280.14,"body":"governance, what do my stats"},{"speaker":"Carl Ennis","startTime":2280.14,"endTime":2284.22,"body":"look like, and can you leave the"},{"speaker":"Carl Ennis","startTime":2280.14,"endTime":2284.22,"body":"room now?' You've got to push to"},{"speaker":"Carl Ennis","startTime":2284.22,"endTime":2287.31,"body":"say the value that you add and"},{"speaker":"Carl Ennis","startTime":2284.22,"endTime":2287.31,"body":"it's not for shrinking violets."},{"speaker":"Carl Ennis","startTime":2287.67,"endTime":2290.49,"body":"If you're really passionate"},{"speaker":"Carl Ennis","startTime":2287.67,"endTime":2290.49,"body":"about this, you have to draw our"},{"speaker":"Carl Ennis","startTime":2290.49,"endTime":2295.74,"body":"attention to it. Most CEOs have"},{"speaker":"Carl Ennis","startTime":2290.49,"endTime":2295.74,"body":"a plethora of tasks on their"},{"speaker":"Carl Ennis","startTime":2295.74,"endTime":2298.86,"body":"desk, of which health and safety"},{"speaker":"Carl Ennis","startTime":2295.74,"endTime":2298.86,"body":"is an important one. And, in"},{"speaker":"Carl Ennis","startTime":2298.86,"endTime":2302.22,"body":"this environment, we will"},{"speaker":"Carl Ennis","startTime":2298.86,"endTime":2302.22,"body":"probably say the most, but it is"},{"speaker":"Carl Ennis","startTime":2302.22,"endTime":2308.22,"body":"one of many. How do you make it"},{"speaker":"Carl Ennis","startTime":2302.22,"endTime":2308.22,"body":"stand out? And CEOs, we're"},{"speaker":"Carl Ennis","startTime":2308.22,"endTime":2313.89,"body":"fickle individuals! If somebody"},{"speaker":"Carl Ennis","startTime":2308.22,"endTime":2313.89,"body":"wants to add value, we will take"},{"speaker":"Carl Ennis","startTime":2313.89,"endTime":2318.21,"body":"you in every day of the week."},{"speaker":"Carl Ennis","startTime":2313.89,"endTime":2318.21,"body":"So, how can you articulate to"},{"speaker":"Carl Ennis","startTime":2318.21,"endTime":2322.23,"body":"the CEO, and to the broader"},{"speaker":"Carl Ennis","startTime":2318.21,"endTime":2322.23,"body":"board of a company, the value"},{"speaker":"Carl Ennis","startTime":2322.23,"endTime":2326.37,"body":"that this can add, as opposed to"},{"speaker":"Carl Ennis","startTime":2322.23,"endTime":2326.37,"body":"it being just the policing? And"},{"speaker":"Carl Ennis","startTime":2326.37,"endTime":2328.68,"body":"I think sometimes that's"},{"speaker":"Carl Ennis","startTime":2326.37,"endTime":2328.68,"body":"difficult if you're not already"},{"speaker":"Carl Ennis","startTime":2328.68,"endTime":2332.22,"body":"at the board. How do you do"},{"speaker":"Carl Ennis","startTime":2328.68,"endTime":2332.22,"body":"that? That's a tough gig, right?"},{"speaker":"Carl Ennis","startTime":2333.78,"endTime":2341.58,"body":"But it's actually showing you"},{"speaker":"Carl Ennis","startTime":2333.78,"endTime":2341.58,"body":"can do it - taking those steps"},{"speaker":"Carl Ennis","startTime":2341.58,"endTime":2344.58,"body":"to show added value lower down"},{"speaker":"Carl Ennis","startTime":2341.58,"endTime":2344.58,"body":"the organisation, and then"},{"speaker":"Carl Ennis","startTime":2345.09,"endTime":2348.06,"body":"communicate it and shout about"},{"speaker":"Carl Ennis","startTime":2345.09,"endTime":2348.06,"body":"it, and get the leaders lower"},{"speaker":"Carl Ennis","startTime":2348.06,"endTime":2351.87,"body":"down the organisation to shout"},{"speaker":"Carl Ennis","startTime":2348.06,"endTime":2351.87,"body":"about the benefits there. And"},{"speaker":"Carl Ennis","startTime":2351.87,"endTime":2354.84,"body":"then somebody will say, 'Hold on"},{"speaker":"Carl Ennis","startTime":2351.87,"endTime":2354.84,"body":"a minute'. The senior managers"},{"speaker":"Carl Ennis","startTime":2354.84,"endTime":2356.67,"body":"will start saying, 'That's"},{"speaker":"Carl Ennis","startTime":2354.84,"endTime":2356.67,"body":"working. Well, there's a lot of"},{"speaker":"Carl Ennis","startTime":2356.76,"endTime":2358.92,"body":"positive noise going on in"},{"speaker":"Carl Ennis","startTime":2356.76,"endTime":2358.92,"body":"there. Let me go and have a"},{"speaker":"Carl Ennis","startTime":2359.07,"endTime":2362.43,"body":"mooch around there to see if I"},{"speaker":"Carl Ennis","startTime":2359.07,"endTime":2362.43,"body":"can't steal and replicate that"},{"speaker":"Carl Ennis","startTime":2362.43,"endTime":2365.4,"body":"somewhere else'. All of a"},{"speaker":"Carl Ennis","startTime":2362.43,"endTime":2365.4,"body":"sudden, you've highlighted it"},{"speaker":"Carl Ennis","startTime":2365.4,"endTime":2369.9,"body":"and it's got visibility. I'm a"},{"speaker":"Carl Ennis","startTime":2365.4,"endTime":2369.9,"body":"great believer in the best way"},{"speaker":"Carl Ennis","startTime":2369.9,"endTime":2373.23,"body":"to show value is by doing, as"},{"speaker":"Carl Ennis","startTime":2369.9,"endTime":2373.23,"body":"opposed by saying what you could"},{"speaker":"Carl Ennis","startTime":2373.23,"endTime":2375.81,"body":"do. Don't tell me what you could"},{"speaker":"Carl Ennis","startTime":2373.23,"endTime":2375.81,"body":"do. Get on and do it, and then"},{"speaker":"Carl Ennis","startTime":2375.81,"endTime":2378.93,"body":"I'll have a look. And I think"},{"speaker":"Carl Ennis","startTime":2375.81,"endTime":2378.93,"body":"that's possibly the best way in."},{"speaker":"Stuart Hughes","startTime":2380.76,"endTime":2384.3,"body":"Can you recall a"},{"speaker":"Stuart Hughes","startTime":2380.76,"endTime":2384.3,"body":"specific conversation or"},{"speaker":"Stuart Hughes","startTime":2385.47,"endTime":2388.23,"body":"something that somebody's"},{"speaker":"Stuart Hughes","startTime":2385.47,"endTime":2388.23,"body":"brought to you that maybe"},{"speaker":"Stuart Hughes","startTime":2388.23,"endTime":2391.32,"body":"changed your mind on where"},{"speaker":"Stuart Hughes","startTime":2388.23,"endTime":2391.32,"body":"safety really added value?"},{"speaker":"Carl Ennis","startTime":2391.75,"endTime":2396.07,"body":"I think it's all"},{"speaker":"Carl Ennis","startTime":2391.75,"endTime":2396.07,"body":"around at the moment - this move"},{"speaker":"Carl Ennis","startTime":2396.07,"endTime":2399.64,"body":"from the physical safety to the"},{"speaker":"Carl Ennis","startTime":2396.07,"endTime":2399.64,"body":"psychological safety, and just"},{"speaker":"Carl Ennis","startTime":2399.64,"endTime":2404.68,"body":"how little we understood about"},{"speaker":"Carl Ennis","startTime":2399.64,"endTime":2404.68,"body":"that. We had some external"},{"speaker":"Carl Ennis","startTime":2404.77,"endTime":2410.5,"body":"speakers, again, led by our"},{"speaker":"Carl Ennis","startTime":2404.77,"endTime":2410.5,"body":"health and safety director, come"},{"speaker":"Carl Ennis","startTime":2410.5,"endTime":2413.23,"body":"in to talk to us about"},{"speaker":"Carl Ennis","startTime":2410.5,"endTime":2413.23,"body":"psychological safety. And you're"},{"speaker":"Carl Ennis","startTime":2413.23,"endTime":2416.62,"body":"thinking, 'Oh, this is a really"},{"speaker":"Carl Ennis","startTime":2413.23,"endTime":2416.62,"body":"different approach. We're gonna"},{"speaker":"Carl Ennis","startTime":2416.62,"endTime":2420.1,"body":"have to take my brain out and"},{"speaker":"Carl Ennis","startTime":2416.62,"endTime":2420.1,"body":"turn it 180 degrees and think"},{"speaker":"Carl Ennis","startTime":2420.1,"endTime":2423.4,"body":"about this slightly"},{"speaker":"Carl Ennis","startTime":2420.1,"endTime":2423.4,"body":"differently.' That only happened"},{"speaker":"Carl Ennis","startTime":2423.4,"endTime":2427.87,"body":"a few years ago and it's still"},{"speaker":"Carl Ennis","startTime":2423.4,"endTime":2427.87,"body":"something we're learning from."},{"speaker":"Carl Ennis","startTime":2428.53,"endTime":2432.19,"body":"That was a real value-add that,"},{"speaker":"Carl Ennis","startTime":2428.53,"endTime":2432.19,"body":"had it not been for the health"},{"speaker":"Carl Ennis","startTime":2432.19,"endTime":2434.47,"body":"and safety professional in our"},{"speaker":"Carl Ennis","startTime":2432.19,"endTime":2434.47,"body":"organisation, we wouldn't"},{"speaker":"Carl Ennis","startTime":2434.47,"endTime":2438.49,"body":"necessarily be talking about it,"},{"speaker":"Carl Ennis","startTime":2434.47,"endTime":2438.49,"body":"because it wasn't on our radar."},{"speaker":"Carl Ennis","startTime":2439.03,"endTime":2441.79,"body":"Maybe because of post-COVID, and"},{"speaker":"Carl Ennis","startTime":2439.03,"endTime":2441.79,"body":"the challenges that brought, it"},{"speaker":"Carl Ennis","startTime":2441.79,"endTime":2444.31,"body":"would have been but actually we"},{"speaker":"Carl Ennis","startTime":2441.79,"endTime":2444.31,"body":"were probably slightly ahead of"},{"speaker":"Carl Ennis","startTime":2444.31,"endTime":2448.36,"body":"the curve, and it allowed us to"},{"speaker":"Carl Ennis","startTime":2444.31,"endTime":2448.36,"body":"act during COVID perhaps in a"},{"speaker":"Carl Ennis","startTime":2448.36,"endTime":2454.24,"body":"manner that was more considerate"},{"speaker":"Carl Ennis","startTime":2448.36,"endTime":2454.24,"body":"of the mental challenges than it"},{"speaker":"Carl Ennis","startTime":2454.24,"endTime":2457.78,"body":"would have done had we not been"},{"speaker":"Carl Ennis","startTime":2454.24,"endTime":2457.78,"body":"already on our journey before"},{"speaker":"Carl Ennis","startTime":2457.78,"endTime":2458.02,"body":"that."},{"speaker":"Stuart Hughes","startTime":2458.66,"endTime":2461.93,"body":"Great. I think"},{"speaker":"Stuart Hughes","startTime":2458.66,"endTime":2461.93,"body":"things like that are really"},{"speaker":"Stuart Hughes","startTime":2461.93,"endTime":2466.34,"body":"interesting to hear. And I"},{"speaker":"Stuart Hughes","startTime":2461.93,"endTime":2466.34,"body":"really like the example of don't"},{"speaker":"Stuart Hughes","startTime":2466.34,"endTime":2469.07,"body":"tell me, show me, because"},{"speaker":"Stuart Hughes","startTime":2466.34,"endTime":2469.07,"body":"actually, that's the piece that"},{"speaker":"Stuart Hughes","startTime":2469.88,"endTime":2474.29,"body":"you can really get hold of and"},{"speaker":"Stuart Hughes","startTime":2469.88,"endTime":2474.29,"body":"extrapolate that, put it into"},{"speaker":"Stuart Hughes","startTime":2474.29,"endTime":2477.53,"body":"other parts of the organisation"},{"speaker":"Stuart Hughes","startTime":2474.29,"endTime":2477.53,"body":"and replicate. And then all of a"},{"speaker":"Stuart Hughes","startTime":2477.53,"endTime":2483.83,"body":"sudden, what was done in the"},{"speaker":"Stuart Hughes","startTime":2477.53,"endTime":2483.83,"body":"micro level is spread."},{"speaker":"Carl Ennis","startTime":2484.38,"endTime":2488.4,"body":"Managers, we want an"},{"speaker":"Carl Ennis","startTime":2484.38,"endTime":2488.4,"body":"easy life. So if I see something"},{"speaker":"Carl Ennis","startTime":2488.4,"endTime":2493.23,"body":"good over in business A, I will"},{"speaker":"Carl Ennis","startTime":2488.4,"endTime":2493.23,"body":"want to put it in all my other"},{"speaker":"Carl Ennis","startTime":2493.23,"endTime":2496.56,"body":"businesses. Because why would"},{"speaker":"Carl Ennis","startTime":2493.23,"endTime":2496.56,"body":"you not? And so it's about"},{"speaker":"Carl Ennis","startTime":2496.56,"endTime":2500.07,"body":"showing it. Don't convince me by"},{"speaker":"Carl Ennis","startTime":2496.56,"endTime":2500.07,"body":"telling me - you'll never do"},{"speaker":"Carl Ennis","startTime":2500.07,"endTime":2504.9,"body":"that. Actually get on and do it,"},{"speaker":"Carl Ennis","startTime":2500.07,"endTime":2504.9,"body":"and if it doesn't work, you'll"},{"speaker":"Carl Ennis","startTime":2504.9,"endTime":2507.57,"body":"have learned something from it"},{"speaker":"Carl Ennis","startTime":2504.9,"endTime":2507.57,"body":"anyway. So, rather than"},{"speaker":"Carl Ennis","startTime":2507.57,"endTime":2512.19,"body":"spouting, do it and you will"},{"speaker":"Carl Ennis","startTime":2507.57,"endTime":2512.19,"body":"learn as well as me learning"},{"speaker":"Carl Ennis","startTime":2512.19,"endTime":2512.67,"body":"from it."},{"speaker":"Stuart Hughes","startTime":2513.09,"endTime":2515.55,"body":"Great, thank you"},{"speaker":"Stuart Hughes","startTime":2513.09,"endTime":2515.55,"body":"very much. I've got some"},{"speaker":"Stuart Hughes","startTime":2515.64,"endTime":2519.51,"body":"quick-fire closers, if we can"},{"speaker":"Stuart Hughes","startTime":2515.64,"endTime":2519.51,"body":"hit those. What's the best piece"},{"speaker":"Stuart Hughes","startTime":2519.51,"endTime":2520.74,"body":"of advice you've ever been"},{"speaker":"Stuart Hughes","startTime":2519.51,"endTime":2520.74,"body":"given?"},{"speaker":"Carl Ennis","startTime":2521.85,"endTime":2524.85,"body":"That's easy, because"},{"speaker":"Carl Ennis","startTime":2521.85,"endTime":2524.85,"body":"I tell it to most of my interns,"},{"speaker":"Carl Ennis","startTime":2524.85,"endTime":2527.19,"body":"whether they want to hear it or"},{"speaker":"Carl Ennis","startTime":2524.85,"endTime":2527.19,"body":"not, and that is, grab every"},{"speaker":"Carl Ennis","startTime":2527.19,"endTime":2530.55,"body":"challenge that's given to you."},{"speaker":"Carl Ennis","startTime":2527.19,"endTime":2530.55,"body":"Now, often people are reluctant"},{"speaker":"Carl Ennis","startTime":2530.55,"endTime":2532.14,"body":"to grab the challenge because"},{"speaker":"Carl Ennis","startTime":2530.55,"endTime":2532.14,"body":"they're not sure if they're"},{"speaker":"Carl Ennis","startTime":2532.14,"endTime":2535.5,"body":"capable of it. And my advice is,"},{"speaker":"Carl Ennis","startTime":2532.14,"endTime":2535.5,"body":"the person who's giving it to"},{"speaker":"Carl Ennis","startTime":2535.5,"endTime":2539.1,"body":"you thinks you're capable of it,"},{"speaker":"Carl Ennis","startTime":2535.5,"endTime":2539.1,"body":"they're probably better"},{"speaker":"Carl Ennis","startTime":2539.31,"endTime":2542.4,"body":"positioned to evaluate that. So"},{"speaker":"Carl Ennis","startTime":2539.31,"endTime":2542.4,"body":"just embrace it and get on with"},{"speaker":"Carl Ennis","startTime":2542.4,"endTime":2542.55,"body":"it."},{"speaker":"Stuart Hughes","startTime":2543.0,"endTime":2545.4,"body":"I think that's"},{"speaker":"Stuart Hughes","startTime":2543.0,"endTime":2545.4,"body":"quality advice. I really like"},{"speaker":"Stuart Hughes","startTime":2545.4,"endTime":2547.86,"body":"that. And the flip side to that,"},{"speaker":"Stuart Hughes","startTime":2545.4,"endTime":2547.86,"body":"then, what's the worst bit of"},{"speaker":"Stuart Hughes","startTime":2547.86,"endTime":2549.03,"body":"advice you've ever been given?"},{"speaker":"Carl Ennis","startTime":2549.84,"endTime":2552.39,"body":"I'm not sure I've"},{"speaker":"Carl Ennis","startTime":2549.84,"endTime":2552.39,"body":"ever had a worst piece of advice"},{"speaker":"Carl Ennis","startTime":2552.39,"endTime":2558.27,"body":"but, speaking of old tropes, we"},{"speaker":"Carl Ennis","startTime":2552.39,"endTime":2558.27,"body":"used to talk about seeing things"},{"speaker":"Carl Ennis","startTime":2558.27,"endTime":2561.36,"body":"through to the bitter end, and a"},{"speaker":"Carl Ennis","startTime":2558.27,"endTime":2561.36,"body":"measure of somebody's calibre"},{"speaker":"Carl Ennis","startTime":2561.36,"endTime":2564.18,"body":"was to see it through to the"},{"speaker":"Carl Ennis","startTime":2561.36,"endTime":2564.18,"body":"bitter end. I think that's a"},{"speaker":"Carl Ennis","startTime":2564.42,"endTime":2568.62,"body":"misnomer. I've done that on a"},{"speaker":"Carl Ennis","startTime":2564.42,"endTime":2568.62,"body":"couple of occasions, flogged a"},{"speaker":"Carl Ennis","startTime":2568.62,"endTime":2572.19,"body":"horse way beyond its sell-by"},{"speaker":"Carl Ennis","startTime":2568.62,"endTime":2572.19,"body":"date, and things have not"},{"speaker":"Carl Ennis","startTime":2572.19,"endTime":2577.38,"body":"worked. My view now is hold"},{"speaker":"Carl Ennis","startTime":2572.19,"endTime":2577.38,"body":"things lightly and be prepared"},{"speaker":"Carl Ennis","startTime":2577.38,"endTime":2580.62,"body":"to change everything. Because"},{"speaker":"Carl Ennis","startTime":2577.38,"endTime":2580.62,"body":"you might not want to but you"},{"speaker":"Carl Ennis","startTime":2580.62,"endTime":2583.77,"body":"might have to, so hold your"},{"speaker":"Carl Ennis","startTime":2580.62,"endTime":2583.77,"body":"ideas lightly, and I think"},{"speaker":"Carl Ennis","startTime":2583.77,"endTime":2585.99,"body":"that's a healthy way to go about"},{"speaker":"Carl Ennis","startTime":2583.77,"endTime":2585.99,"body":"it."},{"speaker":"Stuart Hughes","startTime":2586.35,"endTime":2590.4,"body":"Yeah, the flip to"},{"speaker":"Stuart Hughes","startTime":2586.35,"endTime":2590.4,"body":"that is the 'fail fast.' What's"},{"speaker":"Stuart Hughes","startTime":2590.4,"endTime":2593.97,"body":"one book that you constantly"},{"speaker":"Stuart Hughes","startTime":2590.4,"endTime":2593.97,"body":"return to or gift most often?"},{"speaker":"Carl Ennis","startTime":2594.44,"endTime":2596.36,"body":"This is an easy one"},{"speaker":"Carl Ennis","startTime":2594.44,"endTime":2596.36,"body":"for me, because I was reading it"},{"speaker":"Carl Ennis","startTime":2596.36,"endTime":2599.24,"body":"on holiday again recently, and"},{"speaker":"Carl Ennis","startTime":2596.36,"endTime":2599.24,"body":"it's Bill Bryson. I'm not a"},{"speaker":"Carl Ennis","startTime":2599.24,"endTime":2602.87,"body":"great reader and when I do read,"},{"speaker":"Carl Ennis","startTime":2599.24,"endTime":2602.87,"body":"I want to learn something. It's"},{"speaker":"Carl Ennis","startTime":2602.87,"endTime":2606.68,"body":"a skill I wish I'd have listened"},{"speaker":"Carl Ennis","startTime":2602.87,"endTime":2606.68,"body":"to a little bit more closely at"},{"speaker":"Carl Ennis","startTime":2606.68,"endTime":2609.26,"body":"school, but I never got the bug"},{"speaker":"Carl Ennis","startTime":2606.68,"endTime":2609.26,"body":"of reading. So when I read, I"},{"speaker":"Carl Ennis","startTime":2609.26,"endTime":2613.7,"body":"want to read something that"},{"speaker":"Carl Ennis","startTime":2609.26,"endTime":2613.7,"body":"learns, and the book 'A Short"},{"speaker":"Carl Ennis","startTime":2613.7,"endTime":2617.36,"body":"History Of Nearly Everything' is"},{"speaker":"Carl Ennis","startTime":2613.7,"endTime":2617.36,"body":"flipping brilliant, because he's"},{"speaker":"Carl Ennis","startTime":2617.36,"endTime":2619.94,"body":"a great orator. I've also read"},{"speaker":"Carl Ennis","startTime":2617.36,"endTime":2619.94,"body":"many of his other books as well."},{"speaker":"Carl Ennis","startTime":2619.94,"endTime":2627.47,"body":"He's a great storyteller, whilst"},{"speaker":"Carl Ennis","startTime":2619.94,"endTime":2627.47,"body":"in imparting facts on you to"},{"speaker":"Carl Ennis","startTime":2627.47,"endTime":2629.84,"body":"make you smile, I think that's"},{"speaker":"Carl Ennis","startTime":2627.47,"endTime":2629.84,"body":"great. The other thing is, it"},{"speaker":"Carl Ennis","startTime":2629.84,"endTime":2634.07,"body":"makes you realise how"},{"speaker":"Carl Ennis","startTime":2629.84,"endTime":2634.07,"body":"insignificant we are as a being"},{"speaker":"Carl Ennis","startTime":2634.07,"endTime":2638.54,"body":"on this planet and how transient"},{"speaker":"Carl Ennis","startTime":2634.07,"endTime":2638.54,"body":"our impact is. And it puts it"},{"speaker":"Carl Ennis","startTime":2638.54,"endTime":2639.29,"body":"into perspective."},{"speaker":"Stuart Hughes","startTime":2639.72,"endTime":2643.92,"body":"Yeah, things that"},{"speaker":"Stuart Hughes","startTime":2639.72,"endTime":2643.92,"body":"put things into perspective, I'm"},{"speaker":"Stuart Hughes","startTime":2643.92,"endTime":2648.27,"body":"all for. I read a book called"},{"speaker":"Stuart Hughes","startTime":2643.92,"endTime":2648.27,"body":"'4000 Weeks', which, in essence,"},{"speaker":"Stuart Hughes","startTime":2648.27,"endTime":2652.32,"body":"is how long you averagely get on"},{"speaker":"Stuart Hughes","startTime":2648.27,"endTime":2652.32,"body":"the planet. When you start to"},{"speaker":"Stuart Hughes","startTime":2652.32,"endTime":2654.69,"body":"think about that and where you"},{"speaker":"Stuart Hughes","startTime":2652.32,"endTime":2654.69,"body":"are in your kind of countdown"},{"speaker":"Stuart Hughes","startTime":2654.69,"endTime":2659.31,"body":"clock, it's very sobering. And I"},{"speaker":"Stuart Hughes","startTime":2654.69,"endTime":2659.31,"body":"think the other thing there that"},{"speaker":"Stuart Hughes","startTime":2659.31,"endTime":2661.98,"body":"I think is probably really good"},{"speaker":"Stuart Hughes","startTime":2659.31,"endTime":2661.98,"body":"advice for the profession as a"},{"speaker":"Stuart Hughes","startTime":2661.98,"endTime":2665.43,"body":"whole is like, how can you"},{"speaker":"Stuart Hughes","startTime":2661.98,"endTime":2665.43,"body":"impart factual information with"},{"speaker":"Stuart Hughes","startTime":2665.43,"endTime":2672.54,"body":"a smile? If somebody will then"},{"speaker":"Stuart Hughes","startTime":2665.43,"endTime":2672.54,"body":"repeat your story in a way that"},{"speaker":"Stuart Hughes","startTime":2672.54,"endTime":2677.22,"body":"other people will appreciate."},{"speaker":"Stuart Hughes","startTime":2672.54,"endTime":2677.22,"body":"There's a fine art to it. But I"},{"speaker":"Stuart Hughes","startTime":2677.22,"endTime":2680.19,"body":"think if we can get better at"},{"speaker":"Stuart Hughes","startTime":2677.22,"endTime":2680.19,"body":"that as a profession, our"},{"speaker":"Stuart Hughes","startTime":2680.79,"endTime":2682.95,"body":"message will travel a bit"},{"speaker":"Stuart Hughes","startTime":2680.79,"endTime":2682.95,"body":"better."},{"speaker":"Carl Ennis","startTime":2683.0,"endTime":2685.19,"body":"Storytelling is"},{"speaker":"Carl Ennis","startTime":2683.0,"endTime":2685.19,"body":"really, really important. It's"},{"speaker":"Carl Ennis","startTime":2685.19,"endTime":2688.76,"body":"not by accident that that's the"},{"speaker":"Carl Ennis","startTime":2685.19,"endTime":2688.76,"body":"way that we have delivered our"},{"speaker":"Carl Ennis","startTime":2688.76,"endTime":2692.06,"body":"culture over thousands of years."},{"speaker":"Carl Ennis","startTime":2688.76,"endTime":2692.06,"body":"It's on the back of stories. And"},{"speaker":"Carl Ennis","startTime":2692.06,"endTime":2698.06,"body":"I'm reminded of fairy tales and"},{"speaker":"Carl Ennis","startTime":2692.06,"endTime":2698.06,"body":"the impact they have. There's a"},{"speaker":"Carl Ennis","startTime":2698.06,"endTime":2701.84,"body":"real deep meaning to them. It"},{"speaker":"Carl Ennis","startTime":2698.06,"endTime":2701.84,"body":"was how that knowledge got"},{"speaker":"Carl Ennis","startTime":2702.2,"endTime":2706.13,"body":"transferred and, as a society,"},{"speaker":"Carl Ennis","startTime":2702.2,"endTime":2706.13,"body":"we've lost the art of"},{"speaker":"Carl Ennis","startTime":2706.13,"endTime":2708.71,"body":"storytelling. Getting it back, I"},{"speaker":"Carl Ennis","startTime":2706.13,"endTime":2708.71,"body":"think, will be really useful."},{"speaker":"Stuart Hughes","startTime":2708.96,"endTime":2711.75,"body":"And then just one"},{"speaker":"Stuart Hughes","startTime":2708.96,"endTime":2711.75,"body":"final thing: what's your biggest"},{"speaker":"Stuart Hughes","startTime":2711.75,"endTime":2713.85,"body":"failure that's provided you with"},{"speaker":"Stuart Hughes","startTime":2711.75,"endTime":2713.85,"body":"the most learning?"},{"speaker":"Carl Ennis","startTime":2716.63,"endTime":2720.08,"body":"I have crashed and"},{"speaker":"Carl Ennis","startTime":2716.63,"endTime":2720.08,"body":"burned on several occasions."},{"speaker":"Carl Ennis","startTime":2720.08,"endTime":2723.92,"body":"It's not been a linear route"},{"speaker":"Carl Ennis","startTime":2720.08,"endTime":2723.92,"body":"through my career. I won't"},{"speaker":"Carl Ennis","startTime":2723.92,"endTime":2727.82,"body":"embarrass myself by detailing"},{"speaker":"Carl Ennis","startTime":2723.92,"endTime":2727.82,"body":"them, but I still fail on a"},{"speaker":"Carl Ennis","startTime":2727.82,"endTime":2730.34,"body":"regular basis. Thankfully, they"},{"speaker":"Carl Ennis","startTime":2727.82,"endTime":2730.34,"body":"tend not to be quite as"},{"speaker":"Carl Ennis","startTime":2730.34,"endTime":2737.03,"body":"spectacular as perhaps they were"},{"speaker":"Carl Ennis","startTime":2730.34,"endTime":2737.03,"body":"in my earlier career. If I"},{"speaker":"Carl Ennis","startTime":2737.03,"endTime":2742.25,"body":"reflect, when I \"fail\", what is"},{"speaker":"Carl Ennis","startTime":2737.03,"endTime":2742.25,"body":"the common factor? And it's"},{"speaker":"Carl Ennis","startTime":2742.25,"endTime":2744.98,"body":"about me not watching what's"},{"speaker":"Carl Ennis","startTime":2742.25,"endTime":2744.98,"body":"going on around - back to this"},{"speaker":"Carl Ennis","startTime":2744.98,"endTime":2748.73,"body":"peripheral vision. You will be"},{"speaker":"Carl Ennis","startTime":2744.98,"endTime":2748.73,"body":"doing something, the game has"},{"speaker":"Carl Ennis","startTime":2748.73,"endTime":2752.24,"body":"changed, and you've not realised"},{"speaker":"Carl Ennis","startTime":2748.73,"endTime":2752.24,"body":"the game has changed. And then"},{"speaker":"Carl Ennis","startTime":2752.24,"endTime":2758.12,"body":"you come a cropper. And that's"},{"speaker":"Carl Ennis","startTime":2752.24,"endTime":2758.12,"body":"the common reason behind it. If"},{"speaker":"Carl Ennis","startTime":2758.12,"endTime":2762.11,"body":"I look at the big failures of my"},{"speaker":"Carl Ennis","startTime":2758.12,"endTime":2762.11,"body":"earlier career and the smaller"},{"speaker":"Carl Ennis","startTime":2762.11,"endTime":2766.88,"body":"failures of my everyday career -"},{"speaker":"Carl Ennis","startTime":2762.11,"endTime":2766.88,"body":"today's career - it's the same"},{"speaker":"Carl Ennis","startTime":2766.88,"endTime":2770.06,"body":"thing. It's that situational"},{"speaker":"Carl Ennis","startTime":2766.88,"endTime":2770.06,"body":"awareness, watching what's going"},{"speaker":"Carl Ennis","startTime":2770.06,"endTime":2774.08,"body":"on around you and don't get so"},{"speaker":"Carl Ennis","startTime":2770.06,"endTime":2774.08,"body":"taken in what you're doing that"},{"speaker":"Carl Ennis","startTime":2774.11,"endTime":2777.95,"body":"you're not impacted by the"},{"speaker":"Carl Ennis","startTime":2774.11,"endTime":2777.95,"body":"broader sense of what's going on"},{"speaker":"Carl Ennis","startTime":2777.95,"endTime":2784.04,"body":"in the business. Be aware of"},{"speaker":"Carl Ennis","startTime":2777.95,"endTime":2784.04,"body":"that, and be prepared to pivot"},{"speaker":"Carl Ennis","startTime":2784.22,"endTime":2786.59,"body":"and try something different. It"},{"speaker":"Carl Ennis","startTime":2784.22,"endTime":2786.59,"body":"might not be wholesale change,"},{"speaker":"Carl Ennis","startTime":2786.59,"endTime":2789.08,"body":"but tweak it, and you might"},{"speaker":"Carl Ennis","startTime":2786.59,"endTime":2789.08,"body":"still get an outcome, and you"},{"speaker":"Carl Ennis","startTime":2789.08,"endTime":2792.53,"body":"can still get to success from"},{"speaker":"Carl Ennis","startTime":2789.08,"endTime":2792.53,"body":"the jaws of defeat."},{"speaker":"Carl Ennis","startTime":2794.87,"endTime":2798.901,"body":"I am a quite an ardent believer"},{"speaker":"Carl Ennis","startTime":2794.87,"endTime":2798.901,"body":"of the 'fail fast' - although I"},{"speaker":"Carl Ennis","startTime":2798.965,"endTime":2802.932,"body":"think it's sort of suggesting"},{"speaker":"Carl Ennis","startTime":2798.965,"endTime":2802.932,"body":"that failure is a good thing and"},{"speaker":"Carl Ennis","startTime":2802.996,"endTime":2806.707,"body":"it's not -  but when you do"},{"speaker":"Carl Ennis","startTime":2802.996,"endTime":2806.707,"body":"fail, fail fast and learn from"},{"speaker":"Carl Ennis","startTime":2806.771,"endTime":2810.483,"body":"it. I think that's really"},{"speaker":"Carl Ennis","startTime":2806.771,"endTime":2810.483,"body":"important. I don't think I would"},{"speaker":"Carl Ennis","startTime":2810.547,"endTime":2814.578,"body":"still be here if I'd have done"},{"speaker":"Carl Ennis","startTime":2810.547,"endTime":2814.578,"body":"some of my early career failures"},{"speaker":"Carl Ennis","startTime":2814.642,"endTime":2817.97,"body":"twice; I'm sure I wouldn't be"},{"speaker":"Carl Ennis","startTime":2814.642,"endTime":2817.97,"body":"sat here with you now."},{"speaker":"Stuart Hughes","startTime":2817.0,"endTime":2820.191,"body":"I think there's"},{"speaker":"Stuart Hughes","startTime":2817.0,"endTime":2820.191,"body":"one bit there that stands out to"},{"speaker":"Stuart Hughes","startTime":2820.257,"endTime":2824.179,"body":"me, which is this idea of not"},{"speaker":"Stuart Hughes","startTime":2820.257,"endTime":2824.179,"body":"focusing on how things should"},{"speaker":"Stuart Hughes","startTime":2824.246,"endTime":2828.368,"body":"be, because you miss out on how"},{"speaker":"Stuart Hughes","startTime":2824.246,"endTime":2828.368,"body":"things really are. And I think"},{"speaker":"Stuart Hughes","startTime":2828.434,"endTime":2832.423,"body":"that piece of advice at the end"},{"speaker":"Stuart Hughes","startTime":2828.434,"endTime":2832.423,"body":"there, which is broaden your"},{"speaker":"Stuart Hughes","startTime":2832.49,"endTime":2836.279,"body":"horizons, pay attention to"},{"speaker":"Stuart Hughes","startTime":2832.49,"endTime":2836.279,"body":"what's going on around you, as"},{"speaker":"Stuart Hughes","startTime":2836.345,"endTime":2840.334,"body":"well as delivering the thing it"},{"speaker":"Stuart Hughes","startTime":2836.345,"endTime":2840.334,"body":"is that you're there to do -"},{"speaker":"Stuart Hughes","startTime":2840.401,"endTime":2844.456,"body":"that's really sage advice for"},{"speaker":"Stuart Hughes","startTime":2840.401,"endTime":2844.456,"body":"the profession. Really grateful"},{"speaker":"Stuart Hughes","startTime":2844.523,"endTime":2848.378,"body":"for your time today. Really"},{"speaker":"Stuart Hughes","startTime":2844.523,"endTime":2848.378,"body":"enjoyed the conversation. It's"},{"speaker":"Stuart Hughes","startTime":2848.445,"endTime":2852.234,"body":"been fascinating to hear from"},{"speaker":"Stuart Hughes","startTime":2848.445,"endTime":2852.234,"body":"you. And also, I think that"},{"speaker":"Stuart Hughes","startTime":2852.301,"endTime":2856.29,"body":"piece of long tacit knowledge"},{"speaker":"Stuart Hughes","startTime":2852.301,"endTime":2856.29,"body":"with an organisation, and then"},{"speaker":"Stuart Hughes","startTime":2856.356,"endTime":2860.345,"body":"working your way up to lead it."},{"speaker":"Stuart Hughes","startTime":2856.356,"endTime":2860.345,"body":"And then the change from the"},{"speaker":"Stuart Hughes","startTime":2860.411,"endTime":2864.6,"body":"enjoyment of getting your hands"},{"speaker":"Stuart Hughes","startTime":2860.411,"endTime":2864.6,"body":"dirty to getting your enjoyment"},{"speaker":"Stuart Hughes","startTime":2864.666,"endTime":2868.323,"body":"of seeing people grow is a"},{"speaker":"Stuart Hughes","startTime":2864.666,"endTime":2868.323,"body":"really fascinating thing for"},{"speaker":"Stuart Hughes","startTime":2868.389,"endTime":2872.312,"body":"people to hear. So thank you"},{"speaker":"Stuart Hughes","startTime":2868.389,"endTime":2872.312,"body":"very much for that. I wish you"},{"speaker":"Stuart Hughes","startTime":2872.378,"endTime":2874.24,"body":"every success in the future."},{"speaker":"Carl Ennis","startTime":2874.63,"endTime":2875.47,"body":"Thank you very much."},{"speaker":"Host","startTime":2876.46,"endTime":2879.67,"body":"Thanks for listening. Tune"},{"speaker":"Host","startTime":2876.46,"endTime":2879.67,"body":"in again soon for more"},{"speaker":"Host","startTime":2879.67,"endTime":2882.31,"body":"conversations on all things"},{"speaker":"Host","startTime":2879.67,"endTime":2882.31,"body":"health and safety."}]}