{"version":"1.0.0","segments":[{"speaker":"Host","startTime":0.0,"endTime":0.36,"body":"Music."},{"speaker":"Host","startTime":6.75,"endTime":11.07,"body":"Hello and welcome to the IOSH"},{"speaker":"Host","startTime":6.75,"endTime":11.07,"body":"podcast. In this episode,"},{"speaker":"Host","startTime":11.16,"endTime":16.47,"body":"Skanska CEO, Katie Dowding talks"},{"speaker":"Host","startTime":11.16,"endTime":16.47,"body":"to IOSH president, Stuart Hughes"},{"speaker":"Host","startTime":16.68,"endTime":20.49,"body":"about her long and varied career"},{"speaker":"Host","startTime":16.68,"endTime":20.49,"body":"in the construction industry and"},{"speaker":"Host","startTime":20.49,"endTime":24.54,"body":"how important health and safety"},{"speaker":"Host","startTime":20.49,"endTime":24.54,"body":"is to her and her organisation."},{"speaker":"Stuart Hughes","startTime":27.15,"endTime":29.88,"body":"It's our CEO"},{"speaker":"Stuart Hughes","startTime":27.15,"endTime":29.88,"body":"podcast series again, and I am"},{"speaker":"Stuart Hughes","startTime":29.88,"endTime":35.1,"body":"super excited to welcome Kay"},{"speaker":"Stuart Hughes","startTime":29.88,"endTime":35.1,"body":"Dowding to our podcast. She is"},{"speaker":"Stuart Hughes","startTime":35.1,"endTime":40.41,"body":"the CEO of Skanska in the UK."},{"speaker":"Stuart Hughes","startTime":35.1,"endTime":40.41,"body":"She's been with Skanska for 21"},{"speaker":"Stuart Hughes","startTime":40.44,"endTime":44.07,"body":"years, and just recently"},{"speaker":"Stuart Hughes","startTime":40.44,"endTime":44.07,"body":"celebrated her first-year"},{"speaker":"Stuart Hughes","startTime":44.07,"endTime":50.49,"body":"anniversary as CEO. So Katy, I'm"},{"speaker":"Stuart Hughes","startTime":44.07,"endTime":50.49,"body":"fairly familiar with what"},{"speaker":"Stuart Hughes","startTime":50.49,"endTime":53.64,"body":"Skanska is and who you are, what"},{"speaker":"Stuart Hughes","startTime":50.49,"endTime":53.64,"body":"you do, but perhaps our"},{"speaker":"Stuart Hughes","startTime":53.64,"endTime":56.22,"body":"listeners might not be. So,"},{"speaker":"Stuart Hughes","startTime":53.64,"endTime":56.22,"body":"could you just give us an"},{"speaker":"Stuart Hughes","startTime":56.22,"endTime":58.74,"body":"introduction into the"},{"speaker":"Stuart Hughes","startTime":56.22,"endTime":58.74,"body":"organisation that you lead?"},{"speaker":"Katy Dowding","startTime":59.97,"endTime":63.72,"body":"Sure. So, Skanska"},{"speaker":"Katy Dowding","startTime":59.97,"endTime":63.72,"body":"internationally work across the"},{"speaker":"Katy Dowding","startTime":63.72,"endTime":67.92,"body":"Americas, in the UK and the rest"},{"speaker":"Katy Dowding","startTime":63.72,"endTime":67.92,"body":"of Europe. We employ about"},{"speaker":"Katy Dowding","startTime":67.95,"endTime":72.18,"body":"30,000 people, and we're a"},{"speaker":"Katy Dowding","startTime":67.95,"endTime":72.18,"body":"constructor and a developer,"},{"speaker":"Katy Dowding","startTime":72.51,"endTime":76.47,"body":"actually in our international"},{"speaker":"Katy Dowding","startTime":72.51,"endTime":76.47,"body":"business here in the UK, we"},{"speaker":"Katy Dowding","startTime":76.47,"endTime":79.44,"body":"employ about three and a half"},{"speaker":"Katy Dowding","startTime":76.47,"endTime":79.44,"body":"1000 people, and work in"},{"speaker":"Katy Dowding","startTime":79.44,"endTime":83.82,"body":"construction, work in the"},{"speaker":"Katy Dowding","startTime":79.44,"endTime":83.82,"body":"infrastructure civils market as"},{"speaker":"Katy Dowding","startTime":83.82,"endTime":87.09,"body":"well as the building market, and"},{"speaker":"Katy Dowding","startTime":83.82,"endTime":87.09,"body":"we work for public sector and"},{"speaker":"Katy Dowding","startTime":87.09,"endTime":91.26,"body":"private sector clients. We also"},{"speaker":"Katy Dowding","startTime":87.09,"endTime":91.26,"body":"offer specialist services,"},{"speaker":"Katy Dowding","startTime":92.04,"endTime":94.5,"body":"facilities management and"},{"speaker":"Katy Dowding","startTime":92.04,"endTime":94.5,"body":"maintenance services."},{"speaker":"Stuart Hughes","startTime":96.54,"endTime":101.1,"body":"That’s a broad"},{"speaker":"Stuart Hughes","startTime":96.54,"endTime":101.1,"body":"remit, right? And I imagine"},{"speaker":"Stuart Hughes","startTime":101.1,"endTime":103.74,"body":"that's an interesting thing to"},{"speaker":"Stuart Hughes","startTime":101.1,"endTime":103.74,"body":"keep all on top of. And we were"},{"speaker":"Stuart Hughes","startTime":103.74,"endTime":106.65,"body":"having a brief chat beforehand,"},{"speaker":"Stuart Hughes","startTime":103.74,"endTime":106.65,"body":"and you mentioned some of the"},{"speaker":"Stuart Hughes","startTime":106.89,"endTime":110.79,"body":"collaborative work you're doing"},{"speaker":"Stuart Hughes","startTime":106.89,"endTime":110.79,"body":"on some of those public sector"},{"speaker":"Stuart Hughes","startTime":110.79,"endTime":113.97,"body":"projects across the industry. I"},{"speaker":"Stuart Hughes","startTime":110.79,"endTime":113.97,"body":"just wondered whether you might"},{"speaker":"Stuart Hughes","startTime":113.97,"endTime":116.91,"body":"talk through an example of one"},{"speaker":"Stuart Hughes","startTime":113.97,"endTime":116.91,"body":"of those, because I think that's"},{"speaker":"Stuart Hughes","startTime":116.91,"endTime":119.97,"body":"interesting, where we see people"},{"speaker":"Stuart Hughes","startTime":116.91,"endTime":119.97,"body":"that might normally be"},{"speaker":"Stuart Hughes","startTime":120.18,"endTime":122.85,"body":"competitors come together to"},{"speaker":"Stuart Hughes","startTime":120.18,"endTime":122.85,"body":"deliver something."},{"speaker":"Katy Dowding","startTime":123.84,"endTime":126.84,"body":"Yeah, absolutely,"},{"speaker":"Katy Dowding","startTime":123.84,"endTime":126.84,"body":"probably a theme we'll come back"},{"speaker":"Katy Dowding","startTime":126.84,"endTime":129.24,"body":"to several times across the"},{"speaker":"Katy Dowding","startTime":126.84,"endTime":129.24,"body":"course of this conversation, I"},{"speaker":"Katy Dowding","startTime":129.24,"endTime":132.9,"body":"would imagine. So, for example,"},{"speaker":"Katy Dowding","startTime":129.24,"endTime":132.9,"body":"I believe you had Alex Vaughan"},{"speaker":"Katy Dowding","startTime":132.9,"endTime":136.98,"body":"from Costain on one of your"},{"speaker":"Katy Dowding","startTime":132.9,"endTime":136.98,"body":"earlier podcasts, and he and I"},{"speaker":"Katy Dowding","startTime":136.98,"endTime":142.86,"body":"work closely together in a joint"},{"speaker":"Katy Dowding","startTime":136.98,"endTime":142.86,"body":"venture on high speed too. So we"},{"speaker":"Katy Dowding","startTime":143.13,"endTime":146.28,"body":"work together, doing the"},{"speaker":"Katy Dowding","startTime":143.13,"endTime":146.28,"body":"tunneling from West Ruislip into"},{"speaker":"Katy Dowding","startTime":146.28,"endTime":150.12,"body":"Euston as well. We work very"},{"speaker":"Katy Dowding","startTime":146.28,"endTime":150.12,"body":"closely, not only in delivery,"},{"speaker":"Katy Dowding","startTime":150.12,"endTime":152.28,"body":"but of course, health, safety"},{"speaker":"Katy Dowding","startTime":150.12,"endTime":152.28,"body":"and wellbeing as well."},{"speaker":"Stuart Hughes","startTime":153.39,"endTime":156.72,"body":"Awesome. Look,"},{"speaker":"Stuart Hughes","startTime":153.39,"endTime":156.72,"body":"I'm going to dive straight into"},{"speaker":"Stuart Hughes","startTime":156.72,"endTime":159.66,"body":"the first question, which is the"},{"speaker":"Stuart Hughes","startTime":156.72,"endTime":159.66,"body":"one that intrigues me perhaps"},{"speaker":"Stuart Hughes","startTime":159.66,"endTime":164.16,"body":"the most, because I don't"},{"speaker":"Stuart Hughes","startTime":159.66,"endTime":164.16,"body":"believe it's true, but it seems"},{"speaker":"Stuart Hughes","startTime":164.16,"endTime":168.63,"body":"to be pervasive and won't die."},{"speaker":"Stuart Hughes","startTime":164.16,"endTime":168.63,"body":"And that is that people at the"},{"speaker":"Stuart Hughes","startTime":168.63,"endTime":171.15,"body":"top of organisations don't care"},{"speaker":"Stuart Hughes","startTime":168.63,"endTime":171.15,"body":"about the people that are"},{"speaker":"Stuart Hughes","startTime":171.15,"endTime":173.79,"body":"actually doing the work. And I"},{"speaker":"Stuart Hughes","startTime":171.15,"endTime":173.79,"body":"wonder how that kind of"},{"speaker":"Stuart Hughes","startTime":173.79,"endTime":177.18,"body":"resonates with you, how you"},{"speaker":"Stuart Hughes","startTime":173.79,"endTime":177.18,"body":"react when you hear that, and"},{"speaker":"Stuart Hughes","startTime":177.18,"endTime":181.11,"body":"why you think it might still be"},{"speaker":"Stuart Hughes","startTime":177.18,"endTime":181.11,"body":"as pervasive as it seems to be."},{"speaker":"Katy Dowding","startTime":181.98,"endTime":184.38,"body":"Yeah. I mean, in"},{"speaker":"Katy Dowding","startTime":181.98,"endTime":184.38,"body":"terms of reaction, I know it's"},{"speaker":"Katy Dowding","startTime":184.38,"endTime":191.61,"body":"not true for sure, but if you"},{"speaker":"Katy Dowding","startTime":184.38,"endTime":191.61,"body":"talk about construction at"},{"speaker":"Katy Dowding","startTime":191.61,"endTime":197.04,"body":"large, we’re an enormous"},{"speaker":"Katy Dowding","startTime":191.61,"endTime":197.04,"body":"industry, you never think from"},{"speaker":"Katy Dowding","startTime":197.04,"endTime":200.67,"body":"one man in a band to companies"},{"speaker":"Katy Dowding","startTime":197.04,"endTime":200.67,"body":"like Skanska, Costain and"},{"speaker":"Katy Dowding","startTime":200.7,"endTime":206.79,"body":"Balfour and the like in the UK."},{"speaker":"Katy Dowding","startTime":200.7,"endTime":206.79,"body":"And so it's a broad touch. So, I"},{"speaker":"Katy Dowding","startTime":206.79,"endTime":210.78,"body":"can't comment on the whole of"},{"speaker":"Katy Dowding","startTime":206.79,"endTime":210.78,"body":"the industry, and I think, you"},{"speaker":"Katy Dowding","startTime":210.78,"endTime":214.53,"body":"know, I do think there is a bad"},{"speaker":"Katy Dowding","startTime":210.78,"endTime":214.53,"body":"rap quite often about what"},{"speaker":"Katy Dowding","startTime":214.53,"endTime":217.11,"body":"happens with health, safety and"},{"speaker":"Katy Dowding","startTime":214.53,"endTime":217.11,"body":"wellbeing that's misunderstood."},{"speaker":"Katy Dowding","startTime":217.71,"endTime":220.92,"body":"So, probably what I would talk"},{"speaker":"Katy Dowding","startTime":217.71,"endTime":220.92,"body":"about is what we do in Skanska,"},{"speaker":"Katy Dowding","startTime":221.61,"endTime":227.43,"body":"and how do we tackle that issue."},{"speaker":"Katy Dowding","startTime":221.61,"endTime":227.43,"body":"I think for me, it's about"},{"speaker":"Katy Dowding","startTime":227.43,"endTime":230.73,"body":"putting it the core values of"},{"speaker":"Katy Dowding","startTime":227.43,"endTime":230.73,"body":"what you stand for as an"},{"speaker":"Katy Dowding","startTime":230.76,"endTime":234.78,"body":"organisation. I mean two of our"},{"speaker":"Katy Dowding","startTime":230.76,"endTime":234.78,"body":"core values around care for"},{"speaker":"Katy Dowding","startTime":234.78,"endTime":239.1,"body":"life, ethically and"},{"speaker":"Katy Dowding","startTime":234.78,"endTime":239.1,"body":"transparently. And that's really"},{"speaker":"Katy Dowding","startTime":239.1,"endTime":242.73,"body":"about being open and forming"},{"speaker":"Katy Dowding","startTime":239.1,"endTime":242.73,"body":"those lines of communication. I"},{"speaker":"Katy Dowding","startTime":242.73,"endTime":246.48,"body":"think that's what's in two-way"},{"speaker":"Katy Dowding","startTime":242.73,"endTime":246.48,"body":"communication. I think actually,"},{"speaker":"Katy Dowding","startTime":246.48,"endTime":249.69,"body":"for your employees to know what"},{"speaker":"Katy Dowding","startTime":246.48,"endTime":249.69,"body":"you talk about in terms of your"},{"speaker":"Katy Dowding","startTime":249.69,"endTime":253.47,"body":"values and your standards, they"},{"speaker":"Katy Dowding","startTime":249.69,"endTime":253.47,"body":"have to hear it firsthand, and"},{"speaker":"Katy Dowding","startTime":253.47,"endTime":256.32,"body":"they have to feel that they have"},{"speaker":"Katy Dowding","startTime":253.47,"endTime":256.32,"body":"an input into it as well, that"},{"speaker":"Katy Dowding","startTime":256.32,"endTime":261.96,"body":"they’re listened to for sure."},{"speaker":"Katy Dowding","startTime":256.32,"endTime":261.96,"body":"And we test that. We test that"},{"speaker":"Katy Dowding","startTime":261.96,"endTime":264.96,"body":"with our people and the people"},{"speaker":"Katy Dowding","startTime":261.96,"endTime":264.96,"body":"who work with the organisation."},{"speaker":"Katy Dowding","startTime":265.17,"endTime":268.59,"body":"So, we test it with supplier"},{"speaker":"Katy Dowding","startTime":265.17,"endTime":268.59,"body":"feedback, with our supply chain,"},{"speaker":"Katy Dowding","startTime":269.1,"endTime":273.63,"body":"but also in our engagement"},{"speaker":"Katy Dowding","startTime":269.1,"endTime":273.63,"body":"survey, where we ask that"},{"speaker":"Katy Dowding","startTime":273.63,"endTime":277.68,"body":"question, and we get scored in"},{"speaker":"Katy Dowding","startTime":273.63,"endTime":277.68,"body":"terms of this, and then we look"},{"speaker":"Katy Dowding","startTime":277.68,"endTime":282.78,"body":"at improvements and so we ask"},{"speaker":"Katy Dowding","startTime":277.68,"endTime":282.78,"body":"our employees if they believe"},{"speaker":"Katy Dowding","startTime":282.78,"endTime":285.42,"body":"there's management commitment to"},{"speaker":"Katy Dowding","startTime":282.78,"endTime":285.42,"body":"health and safety in the"},{"speaker":"Katy Dowding","startTime":285.42,"endTime":289.5,"body":"organisation? Do they believe"},{"speaker":"Katy Dowding","startTime":285.42,"endTime":289.5,"body":"that their concerns are"},{"speaker":"Katy Dowding","startTime":289.5,"endTime":293.79,"body":"understood in the organisation?"},{"speaker":"Katy Dowding","startTime":289.5,"endTime":293.79,"body":"Currently, we score really well"},{"speaker":"Katy Dowding","startTime":293.79,"endTime":297.72,"body":"in that, we never sit on our"},{"speaker":"Katy Dowding","startTime":293.79,"endTime":297.72,"body":"laurels. We always make sure"},{"speaker":"Katy Dowding","startTime":297.72,"endTime":301.05,"body":"that that's fed back. But I"},{"speaker":"Katy Dowding","startTime":297.72,"endTime":301.05,"body":"think one of the things that's"},{"speaker":"Katy Dowding","startTime":301.05,"endTime":307.02,"body":"been important for us is we run"},{"speaker":"Katy Dowding","startTime":301.05,"endTime":307.02,"body":"our injury free environment"},{"speaker":"Katy Dowding","startTime":307.35,"endTime":310.74,"body":"program, and that really looks"},{"speaker":"Katy Dowding","startTime":307.35,"endTime":310.74,"body":"at the behavioral side, the"},{"speaker":"Katy Dowding","startTime":310.74,"endTime":314.04,"body":"safety as well as the process"},{"speaker":"Katy Dowding","startTime":310.74,"endTime":314.04,"body":"side, and that's very much about"},{"speaker":"Katy Dowding","startTime":314.04,"endTime":317.46,"body":"those communications, those"},{"speaker":"Katy Dowding","startTime":314.04,"endTime":317.46,"body":"relationships, getting the"},{"speaker":"Katy Dowding","startTime":317.46,"endTime":320.82,"body":"two-way feedback. We've been"},{"speaker":"Katy Dowding","startTime":317.46,"endTime":320.82,"body":"running that for 14 years now,"},{"speaker":"Katy Dowding","startTime":321.63,"endTime":325.17,"body":"and you really grow to"},{"speaker":"Katy Dowding","startTime":321.63,"endTime":325.17,"body":"understand what that means about"},{"speaker":"Katy Dowding","startTime":325.2,"endTime":329.4,"body":"behavior and culture, making the"},{"speaker":"Katy Dowding","startTime":325.2,"endTime":329.4,"body":"relationship with safety two way"},{"speaker":"Katy Dowding","startTime":329.4,"endTime":333.3,"body":"between the organisation and the"},{"speaker":"Katy Dowding","startTime":329.4,"endTime":333.3,"body":"employees as well."},{"speaker":"Stuart Hughes","startTime":334.23,"endTime":337.8,"body":"In the last 12"},{"speaker":"Stuart Hughes","startTime":334.23,"endTime":337.8,"body":"months that you've led the"},{"speaker":"Stuart Hughes","startTime":337.8,"endTime":341.73,"body":"organisation, is there anything"},{"speaker":"Stuart Hughes","startTime":337.8,"endTime":341.73,"body":"specifically different that"},{"speaker":"Stuart Hughes","startTime":341.73,"endTime":346.17,"body":"you've done in that space, or is"},{"speaker":"Stuart Hughes","startTime":341.73,"endTime":346.17,"body":"there anything that I don't"},{"speaker":"Stuart Hughes","startTime":346.17,"endTime":349.56,"body":"know, maybe in any interactions"},{"speaker":"Stuart Hughes","startTime":346.17,"endTime":349.56,"body":"or feedback that you've had that"},{"speaker":"Stuart Hughes","startTime":349.56,"endTime":351.33,"body":"you found surprising?"},{"speaker":"Katy Dowding","startTime":355.83,"endTime":357.99,"body":"One of the things"},{"speaker":"Katy Dowding","startTime":355.83,"endTime":357.99,"body":"that's always been important to"},{"speaker":"Katy Dowding","startTime":357.99,"endTime":361.23,"body":"me, I'm not sure I've done this"},{"speaker":"Katy Dowding","startTime":357.99,"endTime":361.23,"body":"differently, but it takes on"},{"speaker":"Katy Dowding","startTime":361.23,"endTime":365.13,"body":"different condos. I think"},{"speaker":"Katy Dowding","startTime":361.23,"endTime":365.13,"body":"visibility of leadership's"},{"speaker":"Katy Dowding","startTime":365.13,"endTime":370.2,"body":"really important. I will always"},{"speaker":"Katy Dowding","startTime":365.13,"endTime":370.2,"body":"try and maximize the number of"},{"speaker":"Katy Dowding","startTime":370.2,"endTime":373.5,"body":"site visits I carry out a year."},{"speaker":"Katy Dowding","startTime":370.2,"endTime":373.5,"body":"I typically carry out between"},{"speaker":"Katy Dowding","startTime":373.5,"endTime":379.23,"body":"2526 site visits a year. But"},{"speaker":"Katy Dowding","startTime":373.5,"endTime":379.23,"body":"really making those meaningful."},{"speaker":"Katy Dowding","startTime":379.98,"endTime":382.62,"body":"And actually, when I go out to a"},{"speaker":"Katy Dowding","startTime":379.98,"endTime":382.62,"body":"project, you don't just walk"},{"speaker":"Katy Dowding","startTime":382.62,"endTime":385.59,"body":"around with the project lead."},{"speaker":"Katy Dowding","startTime":382.62,"endTime":385.59,"body":"You engage with the project"},{"speaker":"Katy Dowding","startTime":385.59,"endTime":389.31,"body":"teams that are out on site. We"},{"speaker":"Katy Dowding","startTime":385.59,"endTime":389.31,"body":"listen to the project teams that"},{"speaker":"Katy Dowding","startTime":389.31,"endTime":392.94,"body":"are out on site. And actually"},{"speaker":"Katy Dowding","startTime":389.31,"endTime":392.94,"body":"you take feedback, you take"},{"speaker":"Katy Dowding","startTime":392.94,"endTime":397.83,"body":"action on it, and you follow up"},{"speaker":"Katy Dowding","startTime":392.94,"endTime":397.83,"body":"on it as well. So, I would say"},{"speaker":"Katy Dowding","startTime":397.86,"endTime":400.86,"body":"that's something different, or"},{"speaker":"Katy Dowding","startTime":397.86,"endTime":400.86,"body":"something I've always done. But"},{"speaker":"Katy Dowding","startTime":400.86,"endTime":404.34,"body":"of course, you know, in my role"},{"speaker":"Katy Dowding","startTime":400.86,"endTime":404.34,"body":"currently, that takes on the"},{"speaker":"Katy Dowding","startTime":404.34,"endTime":409.95,"body":"different context as well. I do"},{"speaker":"Katy Dowding","startTime":404.34,"endTime":409.95,"body":"believe, you know this very much"},{"speaker":"Katy Dowding","startTime":409.95,"endTime":413.94,"body":"comes from leadership, being"},{"speaker":"Katy Dowding","startTime":409.95,"endTime":413.94,"body":"really clear and very strong"},{"speaker":"Katy Dowding","startTime":413.97,"endTime":420.06,"body":"about not compromising on"},{"speaker":"Katy Dowding","startTime":413.97,"endTime":420.06,"body":"safety. Put a really strong"},{"speaker":"Katy Dowding","startTime":420.06,"endTime":423.42,"body":"message. Whatever I might be"},{"speaker":"Katy Dowding","startTime":420.06,"endTime":423.42,"body":"communicating, I might be"},{"speaker":"Katy Dowding","startTime":423.6,"endTime":426.99,"body":"communicating about cost"},{"speaker":"Katy Dowding","startTime":423.6,"endTime":426.99,"body":"efficiencies. I might be"},{"speaker":"Katy Dowding","startTime":426.99,"endTime":431.58,"body":"communicating about"},{"speaker":"Katy Dowding","startTime":426.99,"endTime":431.58,"body":"productivity, but never letting"},{"speaker":"Katy Dowding","startTime":431.58,"endTime":434.49,"body":"that be to the expense of"},{"speaker":"Katy Dowding","startTime":431.58,"endTime":434.49,"body":"safety, and not letting people"},{"speaker":"Katy Dowding","startTime":434.67,"endTime":437.85,"body":"make that mental leap for"},{"speaker":"Katy Dowding","startTime":434.67,"endTime":437.85,"body":"themselves. Being really clear"},{"speaker":"Katy Dowding","startTime":438.51,"endTime":440.97,"body":"that we need to drive this"},{"speaker":"Katy Dowding","startTime":438.51,"endTime":440.97,"body":"improvement in the business. We"},{"speaker":"Katy Dowding","startTime":440.97,"endTime":444.18,"body":"want to push for this cost"},{"speaker":"Katy Dowding","startTime":440.97,"endTime":444.18,"body":"efficiency, but we will not"},{"speaker":"Katy Dowding","startTime":444.18,"endTime":448.32,"body":"compromise on safety and"},{"speaker":"Katy Dowding","startTime":444.18,"endTime":448.32,"body":"constantly reinforcing that"},{"speaker":"Katy Dowding","startTime":448.32,"endTime":450.45,"body":"message is so important."},{"speaker":"Stuart Hughes","startTime":451.59,"endTime":453.72,"body":"And I think"},{"speaker":"Stuart Hughes","startTime":451.59,"endTime":453.72,"body":"that’s really powerful to hear"},{"speaker":"Stuart Hughes","startTime":453.72,"endTime":459.87,"body":"you say those things, because I"},{"speaker":"Stuart Hughes","startTime":453.72,"endTime":459.87,"body":"think it's quite easy for people"},{"speaker":"Stuart Hughes","startTime":459.87,"endTime":464.64,"body":"to hear, the single message,"},{"speaker":"Stuart Hughes","startTime":459.87,"endTime":464.64,"body":"isn't it? Where it's like, okay,"},{"speaker":"Stuart Hughes","startTime":464.64,"endTime":466.95,"body":"well, we've got a cost"},{"speaker":"Stuart Hughes","startTime":464.64,"endTime":466.95,"body":"efficiency drive. So that means"},{"speaker":"Stuart Hughes","startTime":466.95,"endTime":470.4,"body":"cost efficiency of all else. And"},{"speaker":"Stuart Hughes","startTime":466.95,"endTime":470.4,"body":"what you're actually saying is"},{"speaker":"Stuart Hughes","startTime":470.64,"endTime":473.04,"body":"we need to find the"},{"speaker":"Stuart Hughes","startTime":470.64,"endTime":473.04,"body":"opportunities to do cost"},{"speaker":"Stuart Hughes","startTime":473.04,"endTime":477.57,"body":"efficiency, but we can't do that"},{"speaker":"Stuart Hughes","startTime":473.04,"endTime":477.57,"body":"at the expense of safety and"},{"speaker":"Stuart Hughes","startTime":478.44,"endTime":480.57,"body":"there'll probably be some others"},{"speaker":"Stuart Hughes","startTime":478.44,"endTime":480.57,"body":"in there as well. But I think"},{"speaker":"Stuart Hughes","startTime":480.57,"endTime":486.78,"body":"that real explicit, natural, we"},{"speaker":"Stuart Hughes","startTime":480.57,"endTime":486.78,"body":"can be safe and cost effective"},{"speaker":"Stuart Hughes","startTime":487.08,"endTime":492.39,"body":"in harmony is really, really"},{"speaker":"Stuart Hughes","startTime":487.08,"endTime":492.39,"body":"powerful. When you go and do"},{"speaker":"Stuart Hughes","startTime":492.39,"endTime":495.03,"body":"your site visits, this is"},{"speaker":"Stuart Hughes","startTime":492.39,"endTime":495.03,"body":"something I'm interested in, how"},{"speaker":"Stuart Hughes","startTime":495.03,"endTime":500.1,"body":"do you break down that, whether"},{"speaker":"Stuart Hughes","startTime":495.03,"endTime":500.1,"body":"it's real or perceived, that"},{"speaker":"Stuart Hughes","startTime":500.1,"endTime":504.24,"body":"kind of power barrier or"},{"speaker":"Stuart Hughes","startTime":500.1,"endTime":504.24,"body":"dynamics where people might feel"},{"speaker":"Stuart Hughes","startTime":504.24,"endTime":507.54,"body":"a little bit ‘I don't know if I"},{"speaker":"Stuart Hughes","startTime":504.24,"endTime":507.54,"body":"can speak to the CEO’ type"},{"speaker":"Stuart Hughes","startTime":507.54,"endTime":510.69,"body":"thing. So how would you navigate"},{"speaker":"Stuart Hughes","startTime":507.54,"endTime":510.69,"body":"that when you're on site?"},{"speaker":"Katy Dowding","startTime":513.57,"endTime":516.27,"body":"I think one of the"},{"speaker":"Katy Dowding","startTime":513.57,"endTime":516.27,"body":"things I've always said, because"},{"speaker":"Katy Dowding","startTime":516.27,"endTime":520.08,"body":"I genuinely want to know, and"},{"speaker":"Katy Dowding","startTime":516.27,"endTime":520.08,"body":"it’s the reason I do this. But"},{"speaker":"Katy Dowding","startTime":520.08,"endTime":523.92,"body":"as opposed to saying to"},{"speaker":"Katy Dowding","startTime":520.08,"endTime":523.92,"body":"somebody, why are you doing"},{"speaker":"Katy Dowding","startTime":523.92,"endTime":526.26,"body":"that? What's that you know?"},{"speaker":"Katy Dowding","startTime":523.92,"endTime":526.26,"body":"Should you be doing something"},{"speaker":"Katy Dowding","startTime":526.26,"endTime":532.44,"body":"like that? Talk me through what"},{"speaker":"Katy Dowding","startTime":526.26,"endTime":532.44,"body":"you're doing. Explain to me the"},{"speaker":"Katy Dowding","startTime":532.44,"endTime":536.25,"body":"activity that you're carrying"},{"speaker":"Katy Dowding","startTime":532.44,"endTime":536.25,"body":"out, how you've been here, how"},{"speaker":"Katy Dowding","startTime":536.25,"endTime":539.43,"body":"you set a barrel to it, how do"},{"speaker":"Katy Dowding","startTime":536.25,"endTime":539.43,"body":"you approach it? And actually,"},{"speaker":"Katy Dowding","startTime":539.43,"endTime":542.01,"body":"most people out on a project,"},{"speaker":"Katy Dowding","startTime":539.43,"endTime":542.01,"body":"love to tell you what they're"},{"speaker":"Katy Dowding","startTime":542.01,"endTime":546.57,"body":"doing. They're really proud of"},{"speaker":"Katy Dowding","startTime":542.01,"endTime":546.57,"body":"what they're doing. So giving"},{"speaker":"Katy Dowding","startTime":546.57,"endTime":549.75,"body":"people the opportunity to"},{"speaker":"Katy Dowding","startTime":546.57,"endTime":549.75,"body":"explain that, and t then you"},{"speaker":"Katy Dowding","startTime":549.75,"endTime":553.11,"body":"could explore the process that's"},{"speaker":"Katy Dowding","startTime":549.75,"endTime":553.11,"body":"been gone through. You know how"},{"speaker":"Katy Dowding","startTime":553.11,"endTime":557.34,"body":"the approach to safety was, but"},{"speaker":"Katy Dowding","startTime":553.11,"endTime":557.34,"body":"giving people the opportunity to"},{"speaker":"Katy Dowding","startTime":557.34,"endTime":560.82,"body":"speak to you and tell you about"},{"speaker":"Katy Dowding","startTime":557.34,"endTime":560.82,"body":"what they're doing, well, most"},{"speaker":"Katy Dowding","startTime":560.82,"endTime":564.45,"body":"people are very keen to open up"},{"speaker":"Katy Dowding","startTime":560.82,"endTime":564.45,"body":"and tell you. I get to learn"},{"speaker":"Katy Dowding","startTime":564.45,"endTime":566.85,"body":"some stuff as well, which is"},{"speaker":"Katy Dowding","startTime":564.45,"endTime":566.85,"body":"really good."},{"speaker":"Stuart Hughes","startTime":569.64,"endTime":571.44,"body":"Every day is a"},{"speaker":"Stuart Hughes","startTime":569.64,"endTime":571.44,"body":"learning opportunity, right? And"},{"speaker":"Stuart Hughes","startTime":571.44,"endTime":573.69,"body":"I think that one of the things"},{"speaker":"Stuart Hughes","startTime":571.44,"endTime":573.69,"body":"that I'm always fascinated about"},{"speaker":"Stuart Hughes","startTime":573.72,"endTime":578.94,"body":"in your world, in construction,"},{"speaker":"Stuart Hughes","startTime":573.72,"endTime":578.94,"body":"and it blows my mind, is I don't"},{"speaker":"Stuart Hughes","startTime":578.94,"endTime":582.84,"body":"really understand how these"},{"speaker":"Stuart Hughes","startTime":578.94,"endTime":582.84,"body":"things happen because 10 years"},{"speaker":"Stuart Hughes","startTime":582.84,"endTime":587.58,"body":"ago, this thing wasn't there,"},{"speaker":"Stuart Hughes","startTime":582.84,"endTime":587.58,"body":"and then it gets created and it"},{"speaker":"Stuart Hughes","startTime":587.58,"endTime":592.14,"body":"functions, and it all works"},{"speaker":"Stuart Hughes","startTime":587.58,"endTime":592.14,"body":"perfectly. And it's a mega"},{"speaker":"Stuart Hughes","startTime":592.14,"endTime":595.38,"body":"combination of all of these"},{"speaker":"Stuart Hughes","startTime":592.14,"endTime":595.38,"body":"really intrinsically challenging"},{"speaker":"Stuart Hughes","startTime":595.38,"endTime":602.31,"body":"parts coming together to build a"},{"speaker":"Stuart Hughes","startTime":595.38,"endTime":602.31,"body":"beautiful structure. And if I'm"},{"speaker":"Stuart Hughes","startTime":602.31,"endTime":604.89,"body":"honest, I don't really"},{"speaker":"Stuart Hughes","startTime":602.31,"endTime":604.89,"body":"understand the first bit about"},{"speaker":"Stuart Hughes","startTime":604.89,"endTime":608.43,"body":"it. So, I imagine that kind of"},{"speaker":"Stuart Hughes","startTime":604.89,"endTime":608.43,"body":"curiosity as you go around, and"},{"speaker":"Stuart Hughes","startTime":608.43,"endTime":610.5,"body":"you'll obviously have a much"},{"speaker":"Stuart Hughes","startTime":608.43,"endTime":610.5,"body":"better understanding of the"},{"speaker":"Stuart Hughes","startTime":610.5,"endTime":613.56,"body":"mechanisms, and I will, but like"},{"speaker":"Stuart Hughes","startTime":610.5,"endTime":613.56,"body":"you say, you learn that bit"},{"speaker":"Stuart Hughes","startTime":613.56,"endTime":616.5,"body":"about I don't know why people"},{"speaker":"Stuart Hughes","startTime":613.56,"endTime":616.5,"body":"are laying foundations in a"},{"speaker":"Stuart Hughes","startTime":616.5,"endTime":619.56,"body":"certain way, or how the steel"},{"speaker":"Stuart Hughes","startTime":616.5,"endTime":619.56,"body":"grid goes up in a certain way,"},{"speaker":"Stuart Hughes","startTime":619.56,"endTime":623.07,"body":"or I don't know why the crane"},{"speaker":"Stuart Hughes","startTime":619.56,"endTime":623.07,"body":"driver goes in a certain"},{"speaker":"Stuart Hughes","startTime":623.07,"endTime":623.67,"body":"direction."},{"speaker":"Katy Dowding","startTime":624.36,"endTime":627.42,"body":"I think that's the"},{"speaker":"Katy Dowding","startTime":624.36,"endTime":627.42,"body":"key word, curiosity. And"},{"speaker":"Katy Dowding","startTime":627.42,"endTime":631.59,"body":"actually, quite interestingly,"},{"speaker":"Katy Dowding","startTime":627.42,"endTime":631.59,"body":"if you ask somebody about what"},{"speaker":"Katy Dowding","startTime":631.59,"endTime":634.83,"body":"they're doing, and then you say,"},{"speaker":"Katy Dowding","startTime":631.59,"endTime":634.83,"body":"oh, how does that interface with"},{"speaker":"Katy Dowding","startTime":634.83,"endTime":639.03,"body":"this other trade? And then they"},{"speaker":"Katy Dowding","startTime":634.83,"endTime":639.03,"body":"might say, I haven't really"},{"speaker":"Katy Dowding","startTime":639.03,"endTime":643.23,"body":"thought about that. I don't know"},{"speaker":"Katy Dowding","startTime":639.03,"endTime":643.23,"body":"that. How they know what I'm"},{"speaker":"Katy Dowding","startTime":643.23,"endTime":649.29,"body":"doing. That's probably something"},{"speaker":"Katy Dowding","startTime":643.23,"endTime":649.29,"body":"we should think about, if you"},{"speaker":"Katy Dowding","startTime":649.29,"endTime":653.16,"body":"approach it from that curious"},{"speaker":"Katy Dowding","startTime":649.29,"endTime":653.16,"body":"perspective, actually, most"},{"speaker":"Katy Dowding","startTime":653.16,"endTime":657.9,"body":"people think about them"},{"speaker":"Katy Dowding","startTime":653.16,"endTime":657.9,"body":"challenging, they challenge"},{"speaker":"Katy Dowding","startTime":657.9,"endTime":661.86,"body":"themselves, as opposed to have"},{"speaker":"Katy Dowding","startTime":657.9,"endTime":661.86,"body":"you coordinated with the"},{"speaker":"Katy Dowding","startTime":661.86,"endTime":667.5,"body":"bricklayer. Have you done this?"},{"speaker":"Katy Dowding","startTime":661.86,"endTime":667.5,"body":"And they're like, yes, yes. I"},{"speaker":"Katy Dowding","startTime":667.5,"endTime":669.75,"body":"think if you come from the"},{"speaker":"Katy Dowding","startTime":667.5,"endTime":669.75,"body":"curiosity perspective, because"},{"speaker":"Katy Dowding","startTime":669.75,"endTime":672.96,"body":"most people you know, everybody"},{"speaker":"Katy Dowding","startTime":669.75,"endTime":672.96,"body":"is on a project, nobody wants to"},{"speaker":"Katy Dowding","startTime":672.96,"endTime":678.3,"body":"hurt anybody. Everyone's come"},{"speaker":"Katy Dowding","startTime":672.96,"endTime":678.3,"body":"for the best of intentions, for"},{"speaker":"Katy Dowding","startTime":678.3,"endTime":683.58,"body":"sure. So, most people are there"},{"speaker":"Katy Dowding","startTime":678.3,"endTime":683.58,"body":"to tease out the answers for"},{"speaker":"Katy Dowding","startTime":683.58,"endTime":687.78,"body":"themselves and genuinely believe"},{"speaker":"Katy Dowding","startTime":683.58,"endTime":687.78,"body":"in that, and they know a lot"},{"speaker":"Katy Dowding","startTime":687.78,"endTime":690.84,"body":"more about how to do it Bob than"},{"speaker":"Katy Dowding","startTime":687.78,"endTime":690.84,"body":"I do, that's for sure."},{"speaker":"Stuart Hughes","startTime":693.81,"endTime":697.44,"body":"I work in an"},{"speaker":"Stuart Hughes","startTime":693.81,"endTime":697.44,"body":"environment where insanely"},{"speaker":"Stuart Hughes","startTime":697.44,"endTime":699.45,"body":"intelligent people are doing"},{"speaker":"Stuart Hughes","startTime":697.44,"endTime":699.45,"body":"very clever things that I"},{"speaker":"Stuart Hughes","startTime":699.45,"endTime":702.42,"body":"couldn't possibly try and"},{"speaker":"Stuart Hughes","startTime":699.45,"endTime":702.42,"body":"comprehend. And I find my job is"},{"speaker":"Stuart Hughes","startTime":702.42,"endTime":706.89,"body":"just to go poke around a bit"},{"speaker":"Stuart Hughes","startTime":702.42,"endTime":706.89,"body":"curiously and help them find"},{"speaker":"Stuart Hughes","startTime":706.89,"endTime":709.05,"body":"their way through some of those"},{"speaker":"Stuart Hughes","startTime":706.89,"endTime":709.05,"body":"challenges, rather than"},{"speaker":"Stuart Hughes","startTime":709.56,"endTime":712.59,"body":"certainly not telling them what"},{"speaker":"Stuart Hughes","startTime":709.56,"endTime":712.59,"body":"to do, which I think nobody"},{"speaker":"Stuart Hughes","startTime":712.59,"endTime":716.82,"body":"likes in the spirit of"},{"speaker":"Stuart Hughes","startTime":712.59,"endTime":716.82,"body":"curiosity. Then I'm going to get"},{"speaker":"Stuart Hughes","startTime":716.82,"endTime":720.24,"body":"a little bit curious about the"},{"speaker":"Stuart Hughes","startTime":716.82,"endTime":720.24,"body":"OSH profession and where we sit,"},{"speaker":"Stuart Hughes","startTime":720.24,"endTime":725.52,"body":"and perhaps, you know some of"},{"speaker":"Stuart Hughes","startTime":720.24,"endTime":725.52,"body":"this clamor for OSH people to be"},{"speaker":"Stuart Hughes","startTime":725.55,"endTime":731.28,"body":"on the board, and really at that"},{"speaker":"Stuart Hughes","startTime":725.55,"endTime":731.28,"body":"top table, is it something that"},{"speaker":"Stuart Hughes","startTime":731.28,"endTime":737.43,"body":"you think is necessary? Do you"},{"speaker":"Stuart Hughes","startTime":731.28,"endTime":737.43,"body":"have OSH people on your board or"},{"speaker":"Stuart Hughes","startTime":737.43,"endTime":742.29,"body":"in your C suite, or is it an"},{"speaker":"Stuart Hughes","startTime":737.43,"endTime":742.29,"body":"information chain that flows up"},{"speaker":"Stuart Hughes","startTime":742.29,"endTime":744.06,"body":"that way? How does it work for"},{"speaker":"Stuart Hughes","startTime":742.29,"endTime":744.06,"body":"you?"},{"speaker":"Katy Dowding","startTime":748.56,"endTime":750.63,"body":"For me,"},{"speaker":"Katy Dowding","startTime":748.56,"endTime":750.63,"body":"absolutely, OSH needs to be at"},{"speaker":"Katy Dowding","startTime":750.63,"endTime":754.74,"body":"the top table. But I don't think"},{"speaker":"Katy Dowding","startTime":750.63,"endTime":754.74,"body":"that necessarily means the lead"},{"speaker":"Katy Dowding","startTime":754.77,"endTime":759.84,"body":"needs to sit as part of the C"},{"speaker":"Katy Dowding","startTime":754.77,"endTime":759.84,"body":"suite. Here in Skanska, Dylan,"},{"speaker":"Katy Dowding","startTime":759.84,"endTime":762.21,"body":"who leads on this. There's a"},{"speaker":"Katy Dowding","startTime":759.84,"endTime":762.21,"body":"lease on this for us, there's a"},{"speaker":"Katy Dowding","startTime":762.21,"endTime":767.28,"body":"fantastic job. He's directly"},{"speaker":"Katy Dowding","startTime":762.21,"endTime":767.28,"body":"reporting to me so absolutely"},{"speaker":"Katy Dowding","startTime":767.28,"endTime":772.71,"body":"that makes sure that that voice"},{"speaker":"Katy Dowding","startTime":767.28,"endTime":772.71,"body":"is at the table. And I think"},{"speaker":"Katy Dowding","startTime":772.74,"endTime":777.0,"body":"that's very much about the"},{"speaker":"Katy Dowding","startTime":772.74,"endTime":777.0,"body":"relationship between the two of"},{"speaker":"Katy Dowding","startTime":777.0,"endTime":781.8,"body":"us. It's about that he knows"},{"speaker":"Katy Dowding","startTime":777.0,"endTime":781.8,"body":"that he can trust me to"},{"speaker":"Katy Dowding","startTime":781.8,"endTime":786.21,"body":"represent his voice at the"},{"speaker":"Katy Dowding","startTime":781.8,"endTime":786.21,"body":"table, take his points across."},{"speaker":"Katy Dowding","startTime":786.84,"endTime":791.88,"body":"He knows he can challenge me,"},{"speaker":"Katy Dowding","startTime":786.84,"endTime":791.88,"body":"and I will bring that challenge"},{"speaker":"Katy Dowding","startTime":792.03,"endTime":795.63,"body":"into the room as well."},{"speaker":"Katy Dowding","startTime":792.03,"endTime":795.63,"body":"Physically, he joins us once a"},{"speaker":"Katy Dowding","startTime":795.63,"endTime":801.51,"body":"quarter as well. So, helps to"},{"speaker":"Katy Dowding","startTime":795.63,"endTime":801.51,"body":"hold us accountable as well."},{"speaker":"Katy Dowding","startTime":802.05,"endTime":805.26,"body":"But, I think that’s very much"},{"speaker":"Katy Dowding","startTime":802.05,"endTime":805.26,"body":"about them. Absolutely, the"},{"speaker":"Katy Dowding","startTime":805.26,"endTime":807.6,"body":"voice has got to be there,"},{"speaker":"Katy Dowding","startTime":805.26,"endTime":807.6,"body":"whether physically, somebody"},{"speaker":"Katy Dowding","startTime":807.6,"endTime":812.1,"body":"needs to sit as part of the C"},{"speaker":"Katy Dowding","startTime":807.6,"endTime":812.1,"body":"suite or not. You can debate."},{"speaker":"Katy Dowding","startTime":812.22,"endTime":817.2,"body":"But 100% the voice, the voice of"},{"speaker":"Katy Dowding","startTime":812.22,"endTime":817.2,"body":"the OSH professional, needs to"},{"speaker":"Katy Dowding","startTime":817.2,"endTime":820.44,"body":"be at the top table loud and"},{"speaker":"Katy Dowding","startTime":817.2,"endTime":820.44,"body":"clear. It can be done,"},{"speaker":"Katy Dowding","startTime":820.44,"endTime":823.11,"body":"personally represented to one of"},{"speaker":"Katy Dowding","startTime":820.44,"endTime":823.11,"body":"the execs."},{"speaker":"Stuart Hughes","startTime":824.01,"endTime":829.5,"body":"And how do you,"},{"speaker":"Stuart Hughes","startTime":824.01,"endTime":829.5,"body":"obviously, it sounds like you've"},{"speaker":"Stuart Hughes","startTime":829.5,"endTime":832.05,"body":"developed a very strong"},{"speaker":"Stuart Hughes","startTime":829.5,"endTime":832.05,"body":"relationship there, which is"},{"speaker":"Stuart Hughes","startTime":832.38,"endTime":835.89,"body":"probably half of the battle to"},{"speaker":"Stuart Hughes","startTime":832.38,"endTime":835.89,"body":"overcome. But how do you ensure"},{"speaker":"Stuart Hughes","startTime":835.89,"endTime":839.79,"body":"that the information that you"},{"speaker":"Stuart Hughes","startTime":835.89,"endTime":839.79,"body":"get is useful, and how have you"},{"speaker":"Stuart Hughes","startTime":840.45,"endTime":844.35,"body":"built that relationship so that"},{"speaker":"Stuart Hughes","startTime":840.45,"endTime":844.35,"body":"you know you've got that, that"},{"speaker":"Stuart Hughes","startTime":844.62,"endTime":849.39,"body":"openness to challenge, I think,"},{"speaker":"Stuart Hughes","startTime":844.62,"endTime":849.39,"body":"is my kind of dissection of"},{"speaker":"Stuart Hughes","startTime":849.39,"endTime":849.63,"body":"that."},{"speaker":"Katy Dowding","startTime":851.79,"endTime":855.13,"body":"I think certainly"},{"speaker":"Katy Dowding","startTime":851.79,"endTime":855.13,"body":"it's about both of us being"},{"speaker":"Katy Dowding","startTime":855.204,"endTime":859.732,"body":"transparent with one another."},{"speaker":"Katy Dowding","startTime":855.204,"endTime":859.732,"body":"Absolutely knowing that there's"},{"speaker":"Katy Dowding","startTime":859.807,"endTime":864.558,"body":"that for empowerment to be able"},{"speaker":"Katy Dowding","startTime":859.807,"endTime":864.558,"body":"to challenge, of course, I think"},{"speaker":"Katy Dowding","startTime":864.632,"endTime":868.789,"body":"that there's a point of mutual"},{"speaker":"Katy Dowding","startTime":864.632,"endTime":868.789,"body":"respect that plays a very"},{"speaker":"Katy Dowding","startTime":868.863,"endTime":873.391,"body":"important part. Dylan is such an"},{"speaker":"Katy Dowding","startTime":868.863,"endTime":873.391,"body":"expert in this field, I have"},{"speaker":"Katy Dowding","startTime":873.465,"endTime":878.216,"body":"huge respect for him. And I know"},{"speaker":"Katy Dowding","startTime":873.465,"endTime":878.216,"body":"that when he brings information"},{"speaker":"Katy Dowding","startTime":878.291,"endTime":882.819,"body":"to me, it's fact based, and it's"},{"speaker":"Katy Dowding","startTime":878.291,"endTime":882.819,"body":"tested. But I also know he's"},{"speaker":"Katy Dowding","startTime":882.893,"endTime":886.605,"body":"integrating with the"},{"speaker":"Katy Dowding","startTime":882.893,"endTime":886.605,"body":"organisation, that he doesn't"},{"speaker":"Katy Dowding","startTime":886.679,"endTime":891.356,"body":"sit in an OSH bubble saying, I"},{"speaker":"Katy Dowding","startTime":886.679,"endTime":891.356,"body":"don't know, I don't care how the"},{"speaker":"Katy Dowding","startTime":891.43,"endTime":895.364,"body":"business works. This is what we"},{"speaker":"Katy Dowding","startTime":891.43,"endTime":895.364,"body":"need to do. He really"},{"speaker":"Katy Dowding","startTime":895.438,"endTime":900.041,"body":"understands the business. When"},{"speaker":"Katy Dowding","startTime":895.438,"endTime":900.041,"body":"he brings something to me, it's"},{"speaker":"Katy Dowding","startTime":900.115,"endTime":904.198,"body":"not just something is dreamt up"},{"speaker":"Katy Dowding","startTime":900.115,"endTime":904.198,"body":"in a glass bubble. It's"},{"speaker":"Katy Dowding","startTime":904.272,"endTime":908.8,"body":"something that's been discussed"},{"speaker":"Katy Dowding","startTime":904.272,"endTime":908.8,"body":"with the organisation, tested"},{"speaker":"Katy Dowding","startTime":908.874,"endTime":913.403,"body":"for robustness, whether it will"},{"speaker":"Katy Dowding","startTime":908.874,"endTime":913.403,"body":"work in the organisation. So,"},{"speaker":"Katy Dowding","startTime":913.477,"endTime":917.931,"body":"when they come to me, they're"},{"speaker":"Katy Dowding","startTime":913.477,"endTime":917.931,"body":"well founded ideas. So, when I"},{"speaker":"Katy Dowding","startTime":918.005,"endTime":922.533,"body":"take that to my board I can come"},{"speaker":"Katy Dowding","startTime":918.005,"endTime":922.533,"body":"with the strength to believe"},{"speaker":"Katy Dowding","startTime":922.607,"endTime":925.8,"body":"this is a well thought through proposition."},{"speaker":"Stuart Hughes","startTime":927.39,"endTime":931.16,"body":"As a leader of an"},{"speaker":"Stuart Hughes","startTime":927.39,"endTime":931.16,"body":"organisation, obviously you've"},{"speaker":"Stuart Hughes","startTime":931.239,"endTime":935.952,"body":"got this, this direct reporting,"},{"speaker":"Stuart Hughes","startTime":931.239,"endTime":935.952,"body":"but there'll be, I imagine,"},{"speaker":"Stuart Hughes","startTime":936.031,"endTime":940.351,"body":"quite a number of people"},{"speaker":"Stuart Hughes","startTime":936.031,"endTime":940.351,"body":"servicing Dylan as well there."},{"speaker":"Stuart Hughes","startTime":940.43,"endTime":944.751,"body":"So, what is it that you need"},{"speaker":"Stuart Hughes","startTime":940.43,"endTime":944.751,"body":"from the OSH professionals"},{"speaker":"Stuart Hughes","startTime":944.829,"endTime":949.464,"body":"within your organisation? And"},{"speaker":"Stuart Hughes","startTime":944.829,"endTime":949.464,"body":"how would you ensure that you"},{"speaker":"Stuart Hughes","startTime":949.542,"endTime":950.25,"body":"get that?"},{"speaker":"Katy Dowding","startTime":953.31,"endTime":956.435,"body":"I think certainly"},{"speaker":"Katy Dowding","startTime":953.31,"endTime":956.435,"body":"part of that is bringing their"},{"speaker":"Katy Dowding","startTime":956.5,"endTime":960.277,"body":"professional networks to our"},{"speaker":"Katy Dowding","startTime":956.5,"endTime":960.277,"body":"organisation. Health, safety,"},{"speaker":"Katy Dowding","startTime":960.342,"endTime":964.51,"body":"wellbeing, is a non-compete item"},{"speaker":"Katy Dowding","startTime":960.342,"endTime":964.51,"body":"in the industry. None of us, or"},{"speaker":"Katy Dowding","startTime":964.575,"endTime":968.352,"body":"all of us in the industry want"},{"speaker":"Katy Dowding","startTime":964.575,"endTime":968.352,"body":"to work together to get the"},{"speaker":"Katy Dowding","startTime":968.417,"endTime":972.39,"body":"highest possible standard. But"},{"speaker":"Katy Dowding","startTime":968.417,"endTime":972.39,"body":"as a network of professionals,"},{"speaker":"Katy Dowding","startTime":972.455,"endTime":976.427,"body":"they can bring a huge amount of"},{"speaker":"Katy Dowding","startTime":972.455,"endTime":976.427,"body":"knowledge from our peers, our"},{"speaker":"Katy Dowding","startTime":976.492,"endTime":980.595,"body":"competitors, our clients, people"},{"speaker":"Katy Dowding","startTime":976.492,"endTime":980.595,"body":"they previously worked for. So"},{"speaker":"Katy Dowding","startTime":980.66,"endTime":984.372,"body":"certainly, bringing all of that"},{"speaker":"Katy Dowding","startTime":980.66,"endTime":984.372,"body":"knowledge, experience and"},{"speaker":"Katy Dowding","startTime":984.437,"endTime":988.018,"body":"expertise to the table is"},{"speaker":"Katy Dowding","startTime":984.437,"endTime":988.018,"body":"important to me. I think it's"},{"speaker":"Katy Dowding","startTime":988.083,"endTime":991.535,"body":"also about time horizons that"},{"speaker":"Katy Dowding","startTime":988.083,"endTime":991.535,"body":"they think as well say,"},{"speaker":"Katy Dowding","startTime":991.6,"endTime":995.116,"body":"sometimes there's some"},{"speaker":"Katy Dowding","startTime":991.6,"endTime":995.116,"body":"short-term thinking, there's an"},{"speaker":"Katy Dowding","startTime":995.182,"endTime":998.958,"body":"incident that's happened that"},{"speaker":"Katy Dowding","startTime":995.182,"endTime":998.958,"body":"needs to be investigated and"},{"speaker":"Katy Dowding","startTime":999.024,"endTime":1002.931,"body":"followed up on absolutely, then"},{"speaker":"Katy Dowding","startTime":999.024,"endTime":1002.931,"body":"also it's thinking about the"},{"speaker":"Katy Dowding","startTime":1002.996,"endTime":1006.773,"body":"medium and the long term."},{"speaker":"Katy Dowding","startTime":1002.996,"endTime":1006.773,"body":"Actually, what's coming down the"},{"speaker":"Katy Dowding","startTime":1006.838,"endTime":1010.42,"body":"line, where's the industry go?"},{"speaker":"Katy Dowding","startTime":1006.838,"endTime":1010.42,"body":"What's the future of the"},{"speaker":"Katy Dowding","startTime":1010.485,"endTime":1014.457,"body":"industry look like? What are the"},{"speaker":"Katy Dowding","startTime":1010.485,"endTime":1014.457,"body":"technologies and innovations"},{"speaker":"Katy Dowding","startTime":1014.522,"endTime":1018.494,"body":"that are coming forward, so how"},{"speaker":"Katy Dowding","startTime":1014.522,"endTime":1018.494,"body":"do we need to be planning and"},{"speaker":"Katy Dowding","startTime":1018.56,"endTime":1021.881,"body":"organizing our business"},{"speaker":"Katy Dowding","startTime":1018.56,"endTime":1021.881,"body":"strategically to set up for"},{"speaker":"Katy Dowding","startTime":1021.946,"endTime":1025.853,"body":"those what I really need is that"},{"speaker":"Katy Dowding","startTime":1021.946,"endTime":1025.853,"body":"short, medium and long term"},{"speaker":"Katy Dowding","startTime":1025.918,"endTime":1029.956,"body":"thinking being brought to the"},{"speaker":"Katy Dowding","startTime":1025.918,"endTime":1029.956,"body":"table as well. I think the other"},{"speaker":"Katy Dowding","startTime":1030.021,"endTime":1033.993,"body":"thing for me, and this brilliant"},{"speaker":"Katy Dowding","startTime":1030.021,"endTime":1033.993,"body":"phrase I heard earlier today"},{"speaker":"Katy Dowding","startTime":1034.058,"endTime":1038.226,"body":"said, if everyone in the pool is"},{"speaker":"Katy Dowding","startTime":1034.058,"endTime":1038.226,"body":"a lifeguard, you don't need any"},{"speaker":"Katy Dowding","startTime":1038.291,"endTime":1042.068,"body":"lifeguards. Yeah, nice. And I"},{"speaker":"Katy Dowding","startTime":1038.291,"endTime":1042.068,"body":"think for me, what you know,"},{"speaker":"Katy Dowding","startTime":1042.133,"endTime":1045.454,"body":"what I want, how safety,"},{"speaker":"Katy Dowding","startTime":1042.133,"endTime":1045.454,"body":"wellbeing professionals is"},{"speaker":"Katy Dowding","startTime":1045.519,"endTime":1048.775,"body":"actually to help. They can"},{"speaker":"Katy Dowding","startTime":1045.519,"endTime":1048.775,"body":"empower the rest of the"},{"speaker":"Katy Dowding","startTime":1048.84,"endTime":1052.617,"body":"organisation to be better,"},{"speaker":"Katy Dowding","startTime":1048.84,"endTime":1052.617,"body":"because this is owned by all of"},{"speaker":"Katy Dowding","startTime":1052.682,"endTime":1056.72,"body":"us. You're all three and a half"},{"speaker":"Katy Dowding","startTime":1052.682,"endTime":1056.72,"body":"1000 people. But we need these"},{"speaker":"Katy Dowding","startTime":1056.785,"endTime":1060.627,"body":"professionals to help keep"},{"speaker":"Katy Dowding","startTime":1056.785,"endTime":1060.627,"body":"thinking about the right things,"},{"speaker":"Katy Dowding","startTime":1060.692,"endTime":1064.795,"body":"the short, medium and long term"},{"speaker":"Katy Dowding","startTime":1060.692,"endTime":1064.795,"body":"future, informing and educating"},{"speaker":"Katy Dowding","startTime":1064.86,"endTime":1069.027,"body":"us, sharing best practice across"},{"speaker":"Katy Dowding","startTime":1064.86,"endTime":1069.027,"body":"the organisation, helping us to"},{"speaker":"Katy Dowding","startTime":1069.093,"endTime":1073.065,"body":"focus on the right settings."},{"speaker":"Katy Dowding","startTime":1069.093,"endTime":1073.065,"body":"This is the one way you can give"},{"speaker":"Katy Dowding","startTime":1073.13,"endTime":1077.298,"body":"somebody a fishing rod, and they"},{"speaker":"Katy Dowding","startTime":1073.13,"endTime":1077.298,"body":"can eat and live. Give somebody"},{"speaker":"Katy Dowding","startTime":1077.363,"endTime":1081.335,"body":"something sufficient and they"},{"speaker":"Katy Dowding","startTime":1077.363,"endTime":1081.335,"body":"eat for a day. And I think that"},{"speaker":"Katy Dowding","startTime":1081.4,"endTime":1086.48,"body":"is the real sense of what I need"},{"speaker":"Katy Dowding","startTime":1081.4,"endTime":1086.48,"body":"from those professionals in the organisation."},{"speaker":"Stuart Hughes","startTime":1088.34,"endTime":1091.999,"body":"I suppose one of"},{"speaker":"Stuart Hughes","startTime":1088.34,"endTime":1091.999,"body":"the things that I will say, is"},{"speaker":"Stuart Hughes","startTime":1092.077,"endTime":1096.593,"body":"that we've not got perhaps the"},{"speaker":"Stuart Hughes","startTime":1092.077,"endTime":1096.593,"body":"best reputation as a safety"},{"speaker":"Stuart Hughes","startTime":1096.671,"endTime":1101.11,"body":"profession. Perhaps we're not"},{"speaker":"Stuart Hughes","startTime":1096.671,"endTime":1101.11,"body":"seen as enablers or forward"},{"speaker":"Stuart Hughes","startTime":1101.188,"endTime":1105.704,"body":"thinkers and joining the dots"},{"speaker":"Stuart Hughes","startTime":1101.188,"endTime":1105.704,"body":"through stuff and I think it"},{"speaker":"Stuart Hughes","startTime":1105.782,"endTime":1109.753,"body":"feels like a fairly"},{"speaker":"Stuart Hughes","startTime":1105.782,"endTime":1109.753,"body":"old-fashioned view of us, in my"},{"speaker":"Stuart Hughes","startTime":1109.831,"endTime":1114.425,"body":"opinion. I think we're quite an"},{"speaker":"Stuart Hughes","startTime":1109.831,"endTime":1114.425,"body":"enabling organisation. But,"},{"speaker":"Stuart Hughes","startTime":1114.503,"endTime":1118.085,"body":"everybody has different"},{"speaker":"Stuart Hughes","startTime":1114.503,"endTime":1118.085,"body":"experiences with their"},{"speaker":"Stuart Hughes","startTime":1118.163,"endTime":1122.99,"body":"interactions of the people they"},{"speaker":"Stuart Hughes","startTime":1118.163,"endTime":1122.99,"body":"come across that do the roles."},{"speaker":"Stuart Hughes","startTime":1123.068,"endTime":1127.896,"body":"But do you see the function as"},{"speaker":"Stuart Hughes","startTime":1123.068,"endTime":1127.896,"body":"an enabling function, or do you"},{"speaker":"Stuart Hughes","startTime":1127.974,"endTime":1132.724,"body":"think that we've still got some"},{"speaker":"Stuart Hughes","startTime":1127.974,"endTime":1132.724,"body":"way to go to rid ourselves of"},{"speaker":"Stuart Hughes","startTime":1132.802,"endTime":1137.63,"body":"the clipboard police type"},{"speaker":"Stuart Hughes","startTime":1132.802,"endTime":1137.63,"body":"scenario that we get tarnished with?"},{"speaker":"Katy Dowding","startTime":1139.1,"endTime":1142.16,"body":"Certainly as scans"},{"speaker":"Katy Dowding","startTime":1139.1,"endTime":1142.16,"body":"for explicit they're actually"},{"speaker":"Katy Dowding","startTime":1142.16,"endTime":1150.44,"body":"called an enabling function. So,"},{"speaker":"Katy Dowding","startTime":1142.16,"endTime":1150.44,"body":"we're that overt about it. And"},{"speaker":"Katy Dowding","startTime":1150.47,"endTime":1153.83,"body":"we talk about the partnership"},{"speaker":"Katy Dowding","startTime":1150.47,"endTime":1153.83,"body":"between the function and the"},{"speaker":"Katy Dowding","startTime":1153.83,"endTime":1157.97,"body":"operation. These are fully"},{"speaker":"Katy Dowding","startTime":1153.83,"endTime":1157.97,"body":"integrated teams. They don't sit"},{"speaker":"Katy Dowding","startTime":1157.97,"endTime":1160.55,"body":"separately. They sit in the"},{"speaker":"Katy Dowding","startTime":1157.97,"endTime":1160.55,"body":"operational part of the"},{"speaker":"Katy Dowding","startTime":1160.55,"endTime":1164.87,"body":"business, they form part of the"},{"speaker":"Katy Dowding","startTime":1160.55,"endTime":1164.87,"body":"operational business. They’re"},{"speaker":"Katy Dowding","startTime":1164.87,"endTime":1168.32,"body":"absolutely hand in glove."},{"speaker":"Katy Dowding","startTime":1164.87,"endTime":1168.32,"body":"They're not seen as separate."},{"speaker":"Katy Dowding","startTime":1168.89,"endTime":1172.97,"body":"But importantly, we do have this"},{"speaker":"Katy Dowding","startTime":1168.89,"endTime":1172.97,"body":"line coming through the function"},{"speaker":"Katy Dowding","startTime":1173.0,"endTime":1181.64,"body":"into me. That provides that"},{"speaker":"Katy Dowding","startTime":1173.0,"endTime":1181.64,"body":"triangulation to make sure,"},{"speaker":"Katy Dowding","startTime":1181.91,"endTime":1185.96,"body":"because it is important they're"},{"speaker":"Katy Dowding","startTime":1181.91,"endTime":1185.96,"body":"integrated and they're an avian"},{"speaker":"Katy Dowding","startTime":1185.96,"endTime":1188.84,"body":"function, but they've actually"},{"speaker":"Katy Dowding","startTime":1185.96,"endTime":1188.84,"body":"got to be able to challenge"},{"speaker":"Katy Dowding","startTime":1188.84,"endTime":1193.79,"body":"operations and hold operations"},{"speaker":"Katy Dowding","startTime":1188.84,"endTime":1193.79,"body":"to account as well. So, it's the"},{"speaker":"Katy Dowding","startTime":1193.79,"endTime":1196.07,"body":"duality of the role."},{"speaker":"Stuart Hughes","startTime":1196.64,"endTime":1199.53,"body":"It's often a"},{"speaker":"Stuart Hughes","startTime":1196.64,"endTime":1199.53,"body":"challenge, isn't it? And you get"},{"speaker":"Stuart Hughes","startTime":1199.595,"endTime":1203.257,"body":"great safety people in an"},{"speaker":"Stuart Hughes","startTime":1199.595,"endTime":1203.257,"body":"organisation, they go and build"},{"speaker":"Stuart Hughes","startTime":1203.321,"endTime":1207.175,"body":"great relationships with the"},{"speaker":"Stuart Hughes","startTime":1203.321,"endTime":1207.175,"body":"operational departments and all"},{"speaker":"Stuart Hughes","startTime":1207.24,"endTime":1211.223,"body":"of that. And then there comes"},{"speaker":"Stuart Hughes","startTime":1207.24,"endTime":1211.223,"body":"the awkward moment where there's"},{"speaker":"Stuart Hughes","startTime":1211.287,"endTime":1215.206,"body":"a difficult conversation to be"},{"speaker":"Stuart Hughes","startTime":1211.287,"endTime":1215.206,"body":"had. And it's that, I suppose,"},{"speaker":"Stuart Hughes","startTime":1215.27,"endTime":1219.061,"body":"that seesaw balance of, how do I"},{"speaker":"Stuart Hughes","startTime":1215.27,"endTime":1219.061,"body":"effectively understand the"},{"speaker":"Stuart Hughes","startTime":1219.125,"endTime":1222.337,"body":"organisation, but keep the"},{"speaker":"Stuart Hughes","startTime":1219.125,"endTime":1222.337,"body":"healthy respect amongst"},{"speaker":"Stuart Hughes","startTime":1222.401,"endTime":1226.384,"body":"everybody, so that, when we need"},{"speaker":"Stuart Hughes","startTime":1222.401,"endTime":1226.384,"body":"to, we can dial into that. Is"},{"speaker":"Stuart Hughes","startTime":1226.449,"endTime":1229.34,"body":"that challenge something you're"},{"speaker":"Stuart Hughes","startTime":1226.449,"endTime":1229.34,"body":"conscious of?"},{"speaker":"Katy Dowding","startTime":1232.04,"endTime":1234.35,"body":"I'd like to say it"},{"speaker":"Katy Dowding","startTime":1232.04,"endTime":1234.35,"body":"doesn't happen very often,"},{"speaker":"Katy Dowding","startTime":1234.8,"endTime":1238.04,"body":"because actually, I think you"},{"speaker":"Katy Dowding","startTime":1234.8,"endTime":1238.04,"body":"know in terms of an enabling"},{"speaker":"Katy Dowding","startTime":1238.04,"endTime":1241.85,"body":"function, they work together"},{"speaker":"Katy Dowding","startTime":1238.04,"endTime":1241.85,"body":"with operations, because we all"},{"speaker":"Katy Dowding","startTime":1241.85,"endTime":1246.92,"body":"want the same things, that there"},{"speaker":"Katy Dowding","startTime":1241.85,"endTime":1246.92,"body":"shouldn't be a battle, the"},{"speaker":"Katy Dowding","startTime":1247.55,"endTime":1249.98,"body":"health, safety, wellbeing"},{"speaker":"Katy Dowding","startTime":1247.55,"endTime":1249.98,"body":"function understands that we"},{"speaker":"Katy Dowding","startTime":1249.98,"endTime":1253.52,"body":"want to deliver projects on"},{"speaker":"Katy Dowding","startTime":1249.98,"endTime":1253.52,"body":"time, into budget and to"},{"speaker":"Katy Dowding","startTime":1253.52,"endTime":1256.94,"body":"customer satisfaction. And"},{"speaker":"Katy Dowding","startTime":1253.52,"endTime":1256.94,"body":"operations understand that we"},{"speaker":"Katy Dowding","startTime":1256.94,"endTime":1261.74,"body":"want to do this safely so we"},{"speaker":"Katy Dowding","startTime":1256.94,"endTime":1261.74,"body":"don't harm anybody. So, actually"},{"speaker":"Katy Dowding","startTime":1262.46,"endTime":1265.25,"body":"I can't remember the last time"},{"speaker":"Katy Dowding","startTime":1262.46,"endTime":1265.25,"body":"that we've had a conflict, an"},{"speaker":"Katy Dowding","startTime":1265.25,"endTime":1268.07,"body":"outcome is, we just have to work"},{"speaker":"Katy Dowding","startTime":1265.25,"endTime":1268.07,"body":"together.  How we get to that"},{"speaker":"Katy Dowding","startTime":1268.07,"endTime":1270.68,"body":"mutual outcome from"},{"speaker":"Katy Dowding","startTime":1268.07,"endTime":1270.68,"body":"understanding each other."},{"speaker":"Stuart Hughes","startTime":1271.61,"endTime":1273.89,"body":"And they each"},{"speaker":"Stuart Hughes","startTime":1271.61,"endTime":1273.89,"body":"serve each other, don't they"},{"speaker":"Stuart Hughes","startTime":1273.92,"endTime":1277.19,"body":"like the fact that you want to"},{"speaker":"Stuart Hughes","startTime":1273.92,"endTime":1277.19,"body":"deliver something on time and on"},{"speaker":"Stuart Hughes","startTime":1277.19,"endTime":1281.24,"body":"budget? Well, if we get safety"},{"speaker":"Stuart Hughes","startTime":1277.19,"endTime":1281.24,"body":"wrong, that's going to have a"},{"speaker":"Stuart Hughes","startTime":1281.24,"endTime":1285.14,"body":"significant impact on us being"},{"speaker":"Stuart Hughes","startTime":1281.24,"endTime":1285.14,"body":"able to do that. So, I think"},{"speaker":"Stuart Hughes","startTime":1285.14,"endTime":1289.49,"body":"it's helping people see that"},{"speaker":"Stuart Hughes","startTime":1285.14,"endTime":1289.49,"body":"alignment to the central"},{"speaker":"Stuart Hughes","startTime":1289.49,"endTime":1293.27,"body":"objective, and how both parties"},{"speaker":"Stuart Hughes","startTime":1289.49,"endTime":1293.27,"body":"come together to help that, to"},{"speaker":"Stuart Hughes","startTime":1293.27,"endTime":1294.05,"body":"help achieve that."},{"speaker":"Katy Dowding","startTime":1294.56,"endTime":1299.78,"body":"And I think, if"},{"speaker":"Katy Dowding","startTime":1294.56,"endTime":1299.78,"body":"you're having that medium term"},{"speaker":"Katy Dowding","startTime":1299.81,"endTime":1303.02,"body":"planning approach, you don't"},{"speaker":"Katy Dowding","startTime":1299.81,"endTime":1303.02,"body":"actually hit those points of"},{"speaker":"Katy Dowding","startTime":1303.02,"endTime":1307.61,"body":"conflict because you're thinking"},{"speaker":"Katy Dowding","startTime":1303.02,"endTime":1307.61,"body":"ahead. So, actually when you're"},{"speaker":"Katy Dowding","startTime":1307.61,"endTime":1311.24,"body":"looking at the scheme of work"},{"speaker":"Katy Dowding","startTime":1307.61,"endTime":1311.24,"body":"ahead, or the direction you're"},{"speaker":"Katy Dowding","startTime":1311.24,"endTime":1315.74,"body":"trying to take the business, you"},{"speaker":"Katy Dowding","startTime":1311.24,"endTime":1315.74,"body":"can see any points where there"},{"speaker":"Katy Dowding","startTime":1315.74,"endTime":1318.92,"body":"could be a challenge between"},{"speaker":"Katy Dowding","startTime":1315.74,"endTime":1318.92,"body":"Operation Safety, okay? How can"},{"speaker":"Katy Dowding","startTime":1318.92,"endTime":1322.34,"body":"we work it out so we meet both"},{"speaker":"Katy Dowding","startTime":1318.92,"endTime":1322.34,"body":"of the objectives, and if"},{"speaker":"Katy Dowding","startTime":1322.34,"endTime":1324.92,"body":"thinking far enough ahead, you"},{"speaker":"Katy Dowding","startTime":1322.34,"endTime":1324.92,"body":"know you should overcome those"},{"speaker":"Katy Dowding","startTime":1324.92,"endTime":1325.67,"body":"problems."},{"speaker":"Stuart Hughes","startTime":1328.1,"endTime":1329.81,"body":"That’s a really"},{"speaker":"Stuart Hughes","startTime":1328.1,"endTime":1329.81,"body":"lovely bit. I haven't touched on"},{"speaker":"Stuart Hughes","startTime":1329.81,"endTime":1331.94,"body":"in any of the other [episodes],"},{"speaker":"Stuart Hughes","startTime":1329.81,"endTime":1331.94,"body":"actually. And I think that kind"},{"speaker":"Stuart Hughes","startTime":1331.94,"endTime":1336.08,"body":"of horizon scanning and the"},{"speaker":"Stuart Hughes","startTime":1331.94,"endTime":1336.08,"body":"benefits of that in terms of"},{"speaker":"Stuart Hughes","startTime":1336.08,"endTime":1339.92,"body":"reducing friction, is a really,"},{"speaker":"Stuart Hughes","startTime":1336.08,"endTime":1339.92,"body":"really interesting point to"},{"speaker":"Stuart Hughes","startTime":1341.0,"endTime":1344.9,"body":"focus on. There was something"},{"speaker":"Stuart Hughes","startTime":1341.0,"endTime":1344.9,"body":"you said a little bit earlier"},{"speaker":"Stuart Hughes","startTime":1344.9,"endTime":1348.8,"body":"that just piqued my interest,"},{"speaker":"Stuart Hughes","startTime":1344.9,"endTime":1348.8,"body":"which is, we don't compete on"},{"speaker":"Stuart Hughes","startTime":1348.8,"endTime":1353.3,"body":"health safety or wellbeing. And"},{"speaker":"Stuart Hughes","startTime":1348.8,"endTime":1353.3,"body":"I just wanted to explore that"},{"speaker":"Stuart Hughes","startTime":1353.3,"endTime":1357.11,"body":"with you if I could, because I"},{"speaker":"Stuart Hughes","startTime":1353.3,"endTime":1357.11,"body":"imagine that a great safety"},{"speaker":"Stuart Hughes","startTime":1357.11,"endTime":1362.45,"body":"reputation, and looking after"},{"speaker":"Stuart Hughes","startTime":1357.11,"endTime":1362.45,"body":"the health of your employees and"},{"speaker":"Stuart Hughes","startTime":1363.47,"endTime":1367.16,"body":"care for their wellbeing could"},{"speaker":"Stuart Hughes","startTime":1363.47,"endTime":1367.16,"body":"be a differentiator in terms of"},{"speaker":"Stuart Hughes","startTime":1367.25,"endTime":1371.48,"body":"employer of choice, but this"},{"speaker":"Stuart Hughes","startTime":1367.25,"endTime":1371.48,"body":"idea is not something that we"},{"speaker":"Stuart Hughes","startTime":1371.48,"endTime":1377.36,"body":"compete on it as an industry."},{"speaker":"Stuart Hughes","startTime":1371.48,"endTime":1377.36,"body":"But what do we mean by that, and"},{"speaker":"Stuart Hughes","startTime":1377.36,"endTime":1378.32,"body":"how does that play out?"},{"speaker":"Katy Dowding","startTime":1380.15,"endTime":1383.394,"body":"I think for me,"},{"speaker":"Katy Dowding","startTime":1380.15,"endTime":1383.394,"body":"the best competitive advantage"},{"speaker":"Katy Dowding","startTime":1383.464,"endTime":1387.766,"body":"actually is knowing I've got a"},{"speaker":"Katy Dowding","startTime":1383.464,"endTime":1387.766,"body":"better safety record than they"},{"speaker":"Katy Dowding","startTime":1387.836,"endTime":1392.42,"body":"have. It’s actually how you show"},{"speaker":"Katy Dowding","startTime":1387.836,"endTime":1392.42,"body":"leadership for the industry. So,"},{"speaker":"Katy Dowding","startTime":1392.491,"endTime":1396.863,"body":"if an incident happened, you've"},{"speaker":"Katy Dowding","startTime":1392.491,"endTime":1396.863,"body":"had a challenge actually being"},{"speaker":"Katy Dowding","startTime":1396.934,"endTime":1401.236,"body":"able to tell a story about, yes,"},{"speaker":"Katy Dowding","startTime":1396.934,"endTime":1401.236,"body":"how you fix that issue, that"},{"speaker":"Katy Dowding","startTime":1401.306,"endTime":1405.326,"body":"problem, but then how you led"},{"speaker":"Katy Dowding","startTime":1401.306,"endTime":1405.326,"body":"the rest of the industry to"},{"speaker":"Katy Dowding","startTime":1405.396,"endTime":1409.698,"body":"improve the standards, how you"},{"speaker":"Katy Dowding","startTime":1405.396,"endTime":1409.698,"body":"collaborated with some of your"},{"speaker":"Katy Dowding","startTime":1409.769,"endTime":1413.365,"body":"peers, how you might have"},{"speaker":"Katy Dowding","startTime":1409.769,"endTime":1413.365,"body":"engaged with professional"},{"speaker":"Katy Dowding","startTime":1413.436,"endTime":1416.891,"body":"organisations to change"},{"speaker":"Katy Dowding","startTime":1413.436,"endTime":1416.891,"body":"standards so that sort of"},{"speaker":"Katy Dowding","startTime":1416.962,"endTime":1421.264,"body":"incident never happens again."},{"speaker":"Katy Dowding","startTime":1416.962,"endTime":1421.264,"body":"That's a much better story than"},{"speaker":"Katy Dowding","startTime":1421.334,"endTime":1425.142,"body":"saying I've had one less"},{"speaker":"Katy Dowding","startTime":1421.334,"endTime":1425.142,"body":"incident than my competitors."},{"speaker":"Katy Dowding","startTime":1425.213,"endTime":1429.515,"body":"I've raised a standard in the"},{"speaker":"Katy Dowding","startTime":1425.213,"endTime":1429.515,"body":"industry, and I've stopped this"},{"speaker":"Katy Dowding","startTime":1429.585,"endTime":1433.535,"body":"incident ever happening again,"},{"speaker":"Katy Dowding","startTime":1429.585,"endTime":1433.535,"body":"because we've changed the"},{"speaker":"Katy Dowding","startTime":1433.605,"endTime":1438.26,"body":"standards. If I'm a client, I'm"},{"speaker":"Katy Dowding","startTime":1433.605,"endTime":1438.26,"body":"buying that over the other person."},{"speaker":"Stuart Hughes","startTime":1442.79,"endTime":1446.06,"body":"Well, this is the"},{"speaker":"Stuart Hughes","startTime":1442.79,"endTime":1446.06,"body":"interesting point for me; in"},{"speaker":"Stuart Hughes","startTime":1446.09,"endTime":1450.2,"body":"quite a few presentations that I"},{"speaker":"Stuart Hughes","startTime":1446.09,"endTime":1450.2,"body":"do, I challenge the audience to"},{"speaker":"Stuart Hughes","startTime":1450.2,"endTime":1453.74,"body":"name me a story from the Bible."},{"speaker":"Stuart Hughes","startTime":1450.2,"endTime":1453.74,"body":"And I do this because I think"},{"speaker":"Stuart Hughes","startTime":1454.55,"endTime":1459.53,"body":"most people can name at least"},{"speaker":"Stuart Hughes","startTime":1454.55,"endTime":1459.53,"body":"one. And if you've got a"},{"speaker":"Stuart Hughes","startTime":1459.53,"endTime":1461.99,"body":"different religious text, then"},{"speaker":"Stuart Hughes","startTime":1459.53,"endTime":1461.99,"body":"I'll probably learn a new"},{"speaker":"Stuart Hughes","startTime":1462.44,"endTime":1466.49,"body":"parable or fable or story, and"},{"speaker":"Stuart Hughes","startTime":1462.44,"endTime":1466.49,"body":"then those people that have"},{"speaker":"Stuart Hughes","startTime":1466.49,"endTime":1471.77,"body":"their hands up, I'll ask them,"},{"speaker":"Stuart Hughes","startTime":1466.49,"endTime":1471.77,"body":"what was their LTI, or whatever"},{"speaker":"Stuart Hughes","startTime":1471.77,"endTime":1474.86,"body":"kind of rate you want to talk"},{"speaker":"Stuart Hughes","startTime":1471.77,"endTime":1474.86,"body":"about for the previous 12"},{"speaker":"Stuart Hughes","startTime":1474.86,"endTime":1479.21,"body":"months? And most people look"},{"speaker":"Stuart Hughes","startTime":1474.86,"endTime":1479.21,"body":"quite blankly because the stats."},{"speaker":"Stuart Hughes","startTime":1479.21,"endTime":1481.64,"body":"don't really resonate in the"},{"speaker":"Stuart Hughes","startTime":1479.21,"endTime":1481.64,"body":"same way that a story does. And"},{"speaker":"Stuart Hughes","startTime":1481.64,"endTime":1486.41,"body":"you can remember this story"},{"speaker":"Stuart Hughes","startTime":1481.64,"endTime":1486.41,"body":"that's 2000 years old, and this"},{"speaker":"Stuart Hughes","startTime":1486.44,"endTime":1489.02,"body":"point that you've just spoken"},{"speaker":"Stuart Hughes","startTime":1486.44,"endTime":1489.02,"body":"about, this narrative arc that"},{"speaker":"Stuart Hughes","startTime":1489.02,"endTime":1491.39,"body":"you can build on the change that"},{"speaker":"Stuart Hughes","startTime":1489.02,"endTime":1491.39,"body":"you were delivering and the"},{"speaker":"Stuart Hughes","startTime":1491.39,"endTime":1495.95,"body":"impact you're having on the"},{"speaker":"Stuart Hughes","startTime":1491.39,"endTime":1495.95,"body":"sector as a whole, is really,"},{"speaker":"Stuart Hughes","startTime":1495.95,"endTime":1499.91,"body":"really powerful. And I wonder"},{"speaker":"Stuart Hughes","startTime":1495.95,"endTime":1499.91,"body":"whether we're missing it off."},{"speaker":"Stuart Hughes","startTime":1499.91,"endTime":1504.77,"body":"Opportunity and in terms of"},{"speaker":"Stuart Hughes","startTime":1499.91,"endTime":1504.77,"body":"safety, are we focusing too much"},{"speaker":"Stuart Hughes","startTime":1504.77,"endTime":1507.59,"body":"on numbers and statistics to"},{"speaker":"Stuart Hughes","startTime":1504.77,"endTime":1507.59,"body":"make decisions that don't"},{"speaker":"Stuart Hughes","startTime":1507.59,"endTime":1510.47,"body":"necessarily resonate with"},{"speaker":"Stuart Hughes","startTime":1507.59,"endTime":1510.47,"body":"people? And could we do more in"},{"speaker":"Stuart Hughes","startTime":1510.47,"endTime":1514.49,"body":"this storytelling space that"},{"speaker":"Stuart Hughes","startTime":1510.47,"endTime":1514.49,"body":"you've just spoken to? I wonder"},{"speaker":"Stuart Hughes","startTime":1514.49,"endTime":1515.63,"body":"what your thoughts are on that."},{"speaker":"Katy Dowding","startTime":1516.71,"endTime":1519.68,"body":"Yeah, I suppose"},{"speaker":"Katy Dowding","startTime":1516.71,"endTime":1519.68,"body":"for me, I don't think it's a"},{"speaker":"Katy Dowding","startTime":1519.68,"endTime":1524.42,"body":"beginning or an end. I think"},{"speaker":"Katy Dowding","startTime":1519.68,"endTime":1524.42,"body":"when we think about statistics,"},{"speaker":"Katy Dowding","startTime":1524.42,"endTime":1527.57,"body":"it's not only lagging measures,"},{"speaker":"Katy Dowding","startTime":1524.42,"endTime":1527.57,"body":"it's actually thinking about the"},{"speaker":"Katy Dowding","startTime":1527.57,"endTime":1530.63,"body":"leading measures as well. So,"},{"speaker":"Katy Dowding","startTime":1527.57,"endTime":1530.63,"body":"the stuff that you do at the"},{"speaker":"Katy Dowding","startTime":1530.63,"endTime":1537.86,"body":"front that drives the right"},{"speaker":"Katy Dowding","startTime":1530.63,"endTime":1537.86,"body":"safety performance, the"},{"speaker":"Katy Dowding","startTime":1537.89,"endTime":1544.28,"body":"construct of learning and"},{"speaker":"Katy Dowding","startTime":1537.89,"endTime":1544.28,"body":"sharing and evolving. You know,"},{"speaker":"Katy Dowding","startTime":1544.85,"endTime":1549.38,"body":"incidents happen. Let's really"},{"speaker":"Katy Dowding","startTime":1544.85,"endTime":1549.38,"body":"be open, transparent and honest."},{"speaker":"Katy Dowding","startTime":1549.38,"endTime":1552.26,"body":"There's nothing to be gained by"},{"speaker":"Katy Dowding","startTime":1549.38,"endTime":1552.26,"body":"trying to cover up on my own."},{"speaker":"Katy Dowding","startTime":1552.26,"endTime":1556.49,"body":"Let's really get to the root"},{"speaker":"Katy Dowding","startTime":1552.26,"endTime":1556.49,"body":"causes of why things have"},{"speaker":"Katy Dowding","startTime":1556.49,"endTime":1559.73,"body":"happened. So, then we can adjust"},{"speaker":"Katy Dowding","startTime":1556.49,"endTime":1559.73,"body":"the real problems, then we share"},{"speaker":"Katy Dowding","startTime":1559.73,"endTime":1563.39,"body":"that learning, then we engage"},{"speaker":"Katy Dowding","startTime":1559.73,"endTime":1563.39,"body":"with others, and that's when you"},{"speaker":"Katy Dowding","startTime":1563.39,"endTime":1565.55,"body":"affect real change."},{"speaker":"Stuart Hughes","startTime":1567.26,"endTime":1570.124,"body":"It's the"},{"speaker":"Stuart Hughes","startTime":1567.26,"endTime":1570.124,"body":"interesting thing isn't it when"},{"speaker":"Stuart Hughes","startTime":1570.196,"endTime":1574.636,"body":"you talk about an industry, all"},{"speaker":"Stuart Hughes","startTime":1570.196,"endTime":1574.636,"body":"of a sudden you start to break"},{"speaker":"Stuart Hughes","startTime":1574.708,"endTime":1578.718,"body":"down some of the geopolitical"},{"speaker":"Stuart Hughes","startTime":1574.708,"endTime":1578.718,"body":"barriers that might be out"},{"speaker":"Stuart Hughes","startTime":1578.79,"endTime":1583.445,"body":"there. All of a sudden, it's not"},{"speaker":"Stuart Hughes","startTime":1578.79,"endTime":1583.445,"body":"just we're doing this in the UK,"},{"speaker":"Stuart Hughes","startTime":1583.517,"endTime":1587.742,"body":"it can be expanded at a global"},{"speaker":"Stuart Hughes","startTime":1583.517,"endTime":1587.742,"body":"rate. And I think that's the"},{"speaker":"Stuart Hughes","startTime":1587.814,"endTime":1592.325,"body":"really powerful thing, where you"},{"speaker":"Stuart Hughes","startTime":1587.814,"endTime":1592.325,"body":"start to think, actually, it's"},{"speaker":"Stuart Hughes","startTime":1592.397,"endTime":1596.551,"body":"not just in my location, it's"},{"speaker":"Stuart Hughes","startTime":1592.397,"endTime":1596.551,"body":"not just in my organisation."},{"speaker":"Stuart Hughes","startTime":1596.622,"endTime":1600.848,"body":"It's actually much bigger than"},{"speaker":"Stuart Hughes","startTime":1596.622,"endTime":1600.848,"body":"that. And I think that’s the"},{"speaker":"Stuart Hughes","startTime":1600.92,"endTime":1605.431,"body":"piece that really resonates with"},{"speaker":"Stuart Hughes","startTime":1600.92,"endTime":1605.431,"body":"me. There is that idea of that"},{"speaker":"Stuart Hughes","startTime":1605.503,"endTime":1609.943,"body":"it's the stuff that you do up"},{"speaker":"Stuart Hughes","startTime":1605.503,"endTime":1609.943,"body":"front, it's the preparation that"},{"speaker":"Stuart Hughes","startTime":1610.015,"endTime":1614.384,"body":"really has the biggest impact on"},{"speaker":"Stuart Hughes","startTime":1610.015,"endTime":1614.384,"body":"the outcome of safety. So, I"},{"speaker":"Stuart Hughes","startTime":1614.455,"endTime":1617.75,"body":"think that's really powerful to"},{"speaker":"Stuart Hughes","startTime":1614.455,"endTime":1617.75,"body":"hear from you."},{"speaker":"Katy Dowding","startTime":1617.99,"endTime":1620.96,"body":"But we did a piece"},{"speaker":"Katy Dowding","startTime":1617.99,"endTime":1620.96,"body":"of work. We had a safety"},{"speaker":"Katy Dowding","startTime":1620.96,"endTime":1625.97,"body":"incident involving outriggers on"},{"speaker":"Katy Dowding","startTime":1620.96,"endTime":1625.97,"body":"a lorry. And we took some"},{"speaker":"Katy Dowding","startTime":1625.97,"endTime":1629.45,"body":"learning from that. We shared it"},{"speaker":"Katy Dowding","startTime":1625.97,"endTime":1629.45,"body":"with our peers, but then we"},{"speaker":"Katy Dowding","startTime":1629.45,"endTime":1632.99,"body":"engaged with the number of"},{"speaker":"Katy Dowding","startTime":1629.45,"endTime":1632.99,"body":"industry bodies to affect"},{"speaker":"Katy Dowding","startTime":1632.99,"endTime":1636.92,"body":"permanent change. You know,"},{"speaker":"Katy Dowding","startTime":1632.99,"endTime":1636.92,"body":"those sort of wagons won't just"},{"speaker":"Katy Dowding","startTime":1636.92,"endTime":1642.02,"body":"be delivering to construction"},{"speaker":"Katy Dowding","startTime":1636.92,"endTime":1642.02,"body":"sites. Those sort of wagons will"},{"speaker":"Katy Dowding","startTime":1642.02,"endTime":1645.95,"body":"be delivering to lots of other"},{"speaker":"Katy Dowding","startTime":1642.02,"endTime":1645.95,"body":"types of things as well. So,"},{"speaker":"Katy Dowding","startTime":1645.95,"endTime":1648.5,"body":"actually, we've not just"},{"speaker":"Katy Dowding","startTime":1645.95,"endTime":1648.5,"body":"improved construction, it's gone"},{"speaker":"Katy Dowding","startTime":1648.5,"endTime":1655.19,"body":"wider than that. The potential"},{"speaker":"Katy Dowding","startTime":1648.5,"endTime":1655.19,"body":"for harm is huge. That’s a much"},{"speaker":"Katy Dowding","startTime":1655.19,"endTime":1658.46,"body":"better thing to compete on than"},{"speaker":"Katy Dowding","startTime":1655.19,"endTime":1658.46,"body":"whether my stats. are a little"},{"speaker":"Katy Dowding","startTime":1658.46,"endTime":1659.48,"body":"bit different to yours."},{"speaker":"Stuart Hughes","startTime":1660.02,"endTime":1662.48,"body":"I really, really"},{"speaker":"Stuart Hughes","startTime":1660.02,"endTime":1662.48,"body":"like that, and I'm glad that I"},{"speaker":"Stuart Hughes","startTime":1662.6,"endTime":1666.14,"body":"came back to it to unpack,"},{"speaker":"Stuart Hughes","startTime":1662.6,"endTime":1666.14,"body":"because I thought it's a nice"},{"speaker":"Stuart Hughes","startTime":1666.14,"endTime":1668.93,"body":"phrase, but really, really"},{"speaker":"Stuart Hughes","startTime":1666.14,"endTime":1668.93,"body":"getting under what that means"},{"speaker":"Stuart Hughes","startTime":1668.93,"endTime":1672.14,"body":"was really insightful. So, thank"},{"speaker":"Stuart Hughes","startTime":1668.93,"endTime":1672.14,"body":"you. Really appreciate that."},{"speaker":"Stuart Hughes","startTime":1673.07,"endTime":1678.74,"body":"Just before I fire into some"},{"speaker":"Stuart Hughes","startTime":1673.07,"endTime":1678.74,"body":"quick fire questions, as a"},{"speaker":"Stuart Hughes","startTime":1678.74,"endTime":1685.22,"body":"leader of 3500 people. What are"},{"speaker":"Stuart Hughes","startTime":1678.74,"endTime":1685.22,"body":"the things that worry you from a"},{"speaker":"Stuart Hughes","startTime":1685.28,"endTime":1688.43,"body":"health and safety perspective,"},{"speaker":"Stuart Hughes","startTime":1685.28,"endTime":1688.43,"body":"and why do they cause you"},{"speaker":"Stuart Hughes","startTime":1688.43,"endTime":1688.94,"body":"concern?"},{"speaker":"Katy Dowding","startTime":1691.37,"endTime":1694.52,"body":"I think it's fair"},{"speaker":"Katy Dowding","startTime":1691.37,"endTime":1694.52,"body":"to say, not just in this job,"},{"speaker":"Katy Dowding","startTime":1694.52,"endTime":1697.49,"body":"but my roles I've had before,"},{"speaker":"Katy Dowding","startTime":1694.52,"endTime":1697.49,"body":"the way through operations. I"},{"speaker":"Katy Dowding","startTime":1697.49,"endTime":1699.95,"body":"don't think there's a moment of"},{"speaker":"Katy Dowding","startTime":1697.49,"endTime":1699.95,"body":"the day, I was just saying The"},{"speaker":"Katy Dowding","startTime":1699.95,"endTime":1701.93,"body":"Waking Moment. There's probably"},{"speaker":"Katy Dowding","startTime":1699.95,"endTime":1701.93,"body":"a few when you're asleep as"},{"speaker":"Katy Dowding","startTime":1701.93,"endTime":1708.47,"body":"well. I’ve got three and a half"},{"speaker":"Katy Dowding","startTime":1701.93,"endTime":1708.47,"body":"1000 direct employees, probably"},{"speaker":"Katy Dowding","startTime":1708.47,"endTime":1711.23,"body":"two, three times more than that"},{"speaker":"Katy Dowding","startTime":1708.47,"endTime":1711.23,"body":"by time. I include the supply"},{"speaker":"Katy Dowding","startTime":1711.23,"endTime":1716.24,"body":"chain as well, working 24 hours"},{"speaker":"Katy Dowding","startTime":1711.23,"endTime":1716.24,"body":"a day, seven days a week. So,"},{"speaker":"Katy Dowding","startTime":1716.24,"endTime":1723.86,"body":"it's always there. Complacency"},{"speaker":"Katy Dowding","startTime":1716.24,"endTime":1723.86,"body":"is always a concern, without a"},{"speaker":"Katy Dowding","startTime":1723.86,"endTime":1731.21,"body":"doubt, and I think this is why"},{"speaker":"Katy Dowding","startTime":1723.86,"endTime":1731.21,"body":"it's so important to keep"},{"speaker":"Katy Dowding","startTime":1731.21,"endTime":1733.49,"body":"reiterating the messages in"},{"speaker":"Katy Dowding","startTime":1731.21,"endTime":1733.49,"body":"relation to health, safety,"},{"speaker":"Katy Dowding","startTime":1733.49,"endTime":1737.9,"body":"wellbeing as competing"},{"speaker":"Katy Dowding","startTime":1733.49,"endTime":1737.9,"body":"priorities. You know, the"},{"speaker":"Katy Dowding","startTime":1737.9,"endTime":1740.51,"body":"world's getting hard and markets"},{"speaker":"Katy Dowding","startTime":1737.9,"endTime":1740.51,"body":"are getting tougher. We're"},{"speaker":"Katy Dowding","startTime":1740.51,"endTime":1743.84,"body":"always trying to find a way to"},{"speaker":"Katy Dowding","startTime":1740.51,"endTime":1743.84,"body":"save a few quid, to make a bit"},{"speaker":"Katy Dowding","startTime":1743.84,"endTime":1749.21,"body":"more money, to go a bit faster,"},{"speaker":"Katy Dowding","startTime":1743.84,"endTime":1749.21,"body":"to be a bit more innovative, and"},{"speaker":"Katy Dowding","startTime":1749.21,"endTime":1750.59,"body":"some of those competing"},{"speaker":"Katy Dowding","startTime":1749.21,"endTime":1750.59,"body":"projects, that's where you’ve"},{"speaker":"Katy Dowding","startTime":1750.59,"endTime":1754.55,"body":"got to be really clear in terms"},{"speaker":"Katy Dowding","startTime":1750.59,"endTime":1754.55,"body":"of your messaging. Yes, all of"},{"speaker":"Katy Dowding","startTime":1754.55,"endTime":1758.96,"body":"those things are important, but"},{"speaker":"Katy Dowding","startTime":1754.55,"endTime":1758.96,"body":"it doesn't mean anything without"},{"speaker":"Katy Dowding","startTime":1758.96,"endTime":1763.49,"body":"the right approach to health,"},{"speaker":"Katy Dowding","startTime":1758.96,"endTime":1763.49,"body":"safety, wellbeing. And because"},{"speaker":"Katy Dowding","startTime":1763.85,"endTime":1768.05,"body":"there's a risk, because we've"},{"speaker":"Katy Dowding","startTime":1763.85,"endTime":1768.05,"body":"got a lot of speed change, new"},{"speaker":"Katy Dowding","startTime":1768.05,"endTime":1771.89,"body":"technologies AI is coming in new"},{"speaker":"Katy Dowding","startTime":1768.05,"endTime":1771.89,"body":"ways of working, new customers"},{"speaker":"Katy Dowding","startTime":1771.89,"endTime":1775.43,"body":"coming into the markets, and"},{"speaker":"Katy Dowding","startTime":1771.89,"endTime":1775.43,"body":"making sure that we can keep"},{"speaker":"Katy Dowding","startTime":1775.43,"endTime":1780.26,"body":"speed with that in terms of"},{"speaker":"Katy Dowding","startTime":1775.43,"endTime":1780.26,"body":"keeping ourselves safe. So, it's"},{"speaker":"Katy Dowding","startTime":1780.26,"endTime":1784.16,"body":"probably something and"},{"speaker":"Katy Dowding","startTime":1780.26,"endTime":1784.16,"body":"construction has typically had"},{"speaker":"Katy Dowding","startTime":1784.16,"endTime":1789.26,"body":"quite a transient workforce,"},{"speaker":"Katy Dowding","startTime":1784.16,"endTime":1789.26,"body":"even within companies like"},{"speaker":"Katy Dowding","startTime":1789.26,"endTime":1792.89,"body":"myself might have a 10% churn of"},{"speaker":"Katy Dowding","startTime":1789.26,"endTime":1792.89,"body":"staff. Then we've got a supply"},{"speaker":"Katy Dowding","startTime":1792.89,"endTime":1798.92,"body":"chain which is frequently moving"},{"speaker":"Katy Dowding","startTime":1792.89,"endTime":1798.92,"body":"post Brexit. We’ve seen a big"},{"speaker":"Katy Dowding","startTime":1798.92,"endTime":1803.12,"body":"chain. So how do we keep"},{"speaker":"Katy Dowding","startTime":1798.92,"endTime":1803.12,"body":"ourselves at the same standard"},{"speaker":"Katy Dowding","startTime":1803.6,"endTime":1807.71,"body":"when we have that constant,"},{"speaker":"Katy Dowding","startTime":1803.6,"endTime":1807.71,"body":"transitionable workforce?"},{"speaker":"Stuart Hughes","startTime":1808.04,"endTime":1811.28,"body":"And those two"},{"speaker":"Stuart Hughes","startTime":1808.04,"endTime":1811.28,"body":"things fit together neatly,"},{"speaker":"Stuart Hughes","startTime":1811.28,"endTime":1818.72,"body":"don't they? Because there is"},{"speaker":"Stuart Hughes","startTime":1811.28,"endTime":1818.72,"body":"this speed of change. And the"},{"speaker":"Stuart Hughes","startTime":1818.72,"endTime":1821.21,"body":"world's faster than it's ever"},{"speaker":"Stuart Hughes","startTime":1818.72,"endTime":1821.21,"body":"been, it certainly feels like"},{"speaker":"Stuart Hughes","startTime":1821.21,"endTime":1822.8,"body":"that to me. And there's new"},{"speaker":"Stuart Hughes","startTime":1821.21,"endTime":1822.8,"body":"stuff coming and coming and"},{"speaker":"Stuart Hughes","startTime":1822.8,"endTime":1824.78,"body":"coming and coming, so trying to"},{"speaker":"Stuart Hughes","startTime":1822.8,"endTime":1824.78,"body":"keep ahead of that is a"},{"speaker":"Stuart Hughes","startTime":1824.78,"endTime":1829.25,"body":"challenge. But also, how do we"},{"speaker":"Stuart Hughes","startTime":1824.78,"endTime":1829.25,"body":"maintain our standards with the"},{"speaker":"Stuart Hughes","startTime":1829.25,"endTime":1833.36,"body":"speed of change and not get"},{"speaker":"Stuart Hughes","startTime":1829.25,"endTime":1833.36,"body":"complacent? They loop together,"},{"speaker":"Stuart Hughes","startTime":1833.36,"endTime":1836.6,"body":"don't they in a challenge"},{"speaker":"Stuart Hughes","startTime":1833.36,"endTime":1836.6,"body":"problem?"},{"speaker":"Katy Dowding","startTime":1837.83,"endTime":1840.11,"body":"You put all that"},{"speaker":"Katy Dowding","startTime":1837.83,"endTime":1840.11,"body":"together from just a wellbeing"},{"speaker":"Katy Dowding","startTime":1840.11,"endTime":1842.75,"body":"perspective as well. When I"},{"speaker":"Katy Dowding","startTime":1840.11,"endTime":1842.75,"body":"started in the industry, there"},{"speaker":"Katy Dowding","startTime":1842.75,"endTime":1847.88,"body":"weren't mobile phones. And then"},{"speaker":"Katy Dowding","startTime":1842.75,"endTime":1847.88,"body":"probably about two or three"},{"speaker":"Katy Dowding","startTime":1847.88,"endTime":1850.55,"body":"years in, there was a big thing"},{"speaker":"Katy Dowding","startTime":1847.88,"endTime":1850.55,"body":"about this size for trace to"},{"speaker":"Katy Dowding","startTime":1850.55,"endTime":1856.79,"body":"keep in the car, whereas people"},{"speaker":"Katy Dowding","startTime":1850.55,"endTime":1856.79,"body":"now, they’ve got their phones,"},{"speaker":"Katy Dowding","startTime":1856.85,"endTime":1860.21,"body":"they’ve got emails, they’ve got"},{"speaker":"Katy Dowding","startTime":1856.85,"endTime":1860.21,"body":"all their apps going off. Just"},{"speaker":"Katy Dowding","startTime":1860.21,"endTime":1863.6,"body":"in terms of their mental health,"},{"speaker":"Katy Dowding","startTime":1860.21,"endTime":1863.6,"body":"the level of distraction that"},{"speaker":"Katy Dowding","startTime":1863.6,"endTime":1868.46,"body":"creates all the pressures of the"},{"speaker":"Katy Dowding","startTime":1863.6,"endTime":1868.46,"body":"cost of living, crisis, what"},{"speaker":"Katy Dowding","startTime":1868.46,"endTime":1872.3,"body":"that does for people's mental"},{"speaker":"Katy Dowding","startTime":1868.46,"endTime":1872.3,"body":"health and fatigue. So, that"},{"speaker":"Katy Dowding","startTime":1872.33,"endTime":1877.01,"body":"constant bombardment and at the"},{"speaker":"Katy Dowding","startTime":1872.33,"endTime":1877.01,"body":"same time, we're asking them to"},{"speaker":"Katy Dowding","startTime":1877.01,"endTime":1880.13,"body":"do more and more projects in"},{"speaker":"Katy Dowding","startTime":1877.01,"endTime":1880.13,"body":"terms of their processes and"},{"speaker":"Katy Dowding","startTime":1880.13,"endTime":1884.06,"body":"controls. There are more"},{"speaker":"Katy Dowding","startTime":1880.13,"endTime":1884.06,"body":"regulations. It’s a huge volume"},{"speaker":"Katy Dowding","startTime":1884.06,"endTime":1887.15,"body":"that people are having to deal"},{"speaker":"Katy Dowding","startTime":1884.06,"endTime":1887.15,"body":"with. So, the chances for"},{"speaker":"Katy Dowding","startTime":1887.15,"endTime":1890.96,"body":"missing things become greater,"},{"speaker":"Katy Dowding","startTime":1887.15,"endTime":1890.96,"body":"the damage to people's mental"},{"speaker":"Katy Dowding","startTime":1890.96,"endTime":1895.13,"body":"health and wellbeing becomes"},{"speaker":"Katy Dowding","startTime":1890.96,"endTime":1895.13,"body":"greater. So really making sure"},{"speaker":"Katy Dowding","startTime":1895.13,"endTime":1898.07,"body":"you're thinking about those and"},{"speaker":"Katy Dowding","startTime":1895.13,"endTime":1898.07,"body":"helping people to manage that's"},{"speaker":"Katy Dowding","startTime":1898.07,"endTime":1898.97,"body":"so important."},{"speaker":"Stuart Hughes","startTime":1900.34,"endTime":1903.1,"body":"I think I feel"},{"speaker":"Stuart Hughes","startTime":1900.34,"endTime":1903.1,"body":"like I could probably explore"},{"speaker":"Stuart Hughes","startTime":1903.1,"endTime":1907.33,"body":"each of those topics with you in"},{"speaker":"Stuart Hughes","startTime":1903.1,"endTime":1907.33,"body":"depth. I’m really enjoying the"},{"speaker":"Stuart Hughes","startTime":1907.33,"endTime":1910.57,"body":"conversation, but I also want to"},{"speaker":"Stuart Hughes","startTime":1907.33,"endTime":1910.57,"body":"be respectful of your time, and"},{"speaker":"Stuart Hughes","startTime":1910.57,"endTime":1912.73,"body":"I'm conscious you've probably"},{"speaker":"Stuart Hughes","startTime":1910.57,"endTime":1912.73,"body":"got something else to go into"},{"speaker":"Stuart Hughes","startTime":1912.73,"endTime":1917.11,"body":"after we've spoken, so I'm going"},{"speaker":"Stuart Hughes","startTime":1912.73,"endTime":1917.11,"body":"to hit the quick-fire questions,"},{"speaker":"Stuart Hughes","startTime":1917.11,"endTime":1920.95,"body":"if I may. So, what's the best"},{"speaker":"Stuart Hughes","startTime":1917.11,"endTime":1920.95,"body":"piece of advice you've ever been"},{"speaker":"Stuart Hughes","startTime":1920.95,"endTime":1921.31,"body":"given?"},{"speaker":"Katy Dowding","startTime":1921.7,"endTime":1924.94,"body":"I think this role"},{"speaker":"Katy Dowding","startTime":1921.7,"endTime":1924.94,"body":"is to look after yourself, lead"},{"speaker":"Katy Dowding","startTime":1924.94,"endTime":1931.18,"body":"by example. For example, I go"},{"speaker":"Katy Dowding","startTime":1924.94,"endTime":1931.18,"body":"for a walk every lunchtime just"},{"speaker":"Katy Dowding","startTime":1931.18,"endTime":1936.28,"body":"to clear my head, decompress,"},{"speaker":"Katy Dowding","startTime":1931.18,"endTime":1936.28,"body":"reset. It helps keeps me sane."},{"speaker":"Katy Dowding","startTime":1936.31,"endTime":1940.45,"body":"So that's an important part of"},{"speaker":"Katy Dowding","startTime":1936.31,"endTime":1940.45,"body":"looking after yourself. And I"},{"speaker":"Katy Dowding","startTime":1940.45,"endTime":1944.02,"body":"make sure I look after myself,"},{"speaker":"Katy Dowding","startTime":1940.45,"endTime":1944.02,"body":"and I make sure my employees"},{"speaker":"Katy Dowding","startTime":1944.02,"endTime":1945.55,"body":"look after themselves as well."},{"speaker":"Katy Dowding","startTime":1944.02,"endTime":1945.55,"body":"32:26"},{"speaker":"Stuart Hughes","startTime":1946.51,"endTime":1948.34,"body":"Great bit of"},{"speaker":"Stuart Hughes","startTime":1946.51,"endTime":1948.34,"body":"leading by example as well,"},{"speaker":"Stuart Hughes","startTime":1948.34,"endTime":1953.05,"body":"because you normalize that it's"},{"speaker":"Stuart Hughes","startTime":1948.34,"endTime":1953.05,"body":"an okay thing to do, and on the"},{"speaker":"Stuart Hughes","startTime":1953.05,"endTime":1955.27,"body":"flip of that, then what's the"},{"speaker":"Stuart Hughes","startTime":1953.05,"endTime":1955.27,"body":"worst piece of advice you've"},{"speaker":"Stuart Hughes","startTime":1955.27,"endTime":1956.02,"body":"ever been given?"},{"speaker":"Katy Dowding","startTime":1956.41,"endTime":1961.24,"body":"Probably very,"},{"speaker":"Katy Dowding","startTime":1956.41,"endTime":1961.24,"body":"very early in my career, I was"},{"speaker":"Katy Dowding","startTime":1961.24,"endTime":1965.56,"body":"sat down by a site supervisor,"},{"speaker":"Katy Dowding","startTime":1961.24,"endTime":1965.56,"body":"and he said to me, I know you"},{"speaker":"Katy Dowding","startTime":1965.56,"endTime":1968.29,"body":"want to get everyone to wear"},{"speaker":"Katy Dowding","startTime":1965.56,"endTime":1968.29,"body":"hard hats, he said, but I"},{"speaker":"Katy Dowding","startTime":1968.29,"endTime":1970.9,"body":"guarantee as long as I live,"},{"speaker":"Katy Dowding","startTime":1968.29,"endTime":1970.9,"body":"you're never going to get"},{"speaker":"Katy Dowding","startTime":1970.9,"endTime":1974.56,"body":"everyone to do that. Give up on"},{"speaker":"Katy Dowding","startTime":1970.9,"endTime":1974.56,"body":"it. Now he was wrong."},{"speaker":"Stuart Hughes","startTime":1977.56,"endTime":1981.91,"body":"I anticipated"},{"speaker":"Stuart Hughes","startTime":1977.56,"endTime":1981.91,"body":"that might be the answer. It's"},{"speaker":"Stuart Hughes","startTime":1981.91,"endTime":1984.49,"body":"interesting, isn't it, though,"},{"speaker":"Stuart Hughes","startTime":1981.91,"endTime":1984.49,"body":"how things have changed, in"},{"speaker":"Stuart Hughes","startTime":1984.49,"endTime":1990.91,"body":"terms of what was the social"},{"speaker":"Stuart Hughes","startTime":1984.49,"endTime":1990.91,"body":"norm, or the kind of"},{"speaker":"Stuart Hughes","startTime":1990.94,"endTime":1994.6,"body":"characteristics of construction"},{"speaker":"Stuart Hughes","startTime":1990.94,"endTime":1994.6,"body":"to where we are today."},{"speaker":"Katy Dowding","startTime":1994.78,"endTime":1998.11,"body":"Yeah, for sure, I"},{"speaker":"Katy Dowding","startTime":1994.78,"endTime":1998.11,"body":"still have some photographs of"},{"speaker":"Katy Dowding","startTime":1998.11,"endTime":2003.42,"body":"those projects of the late 80s,"},{"speaker":"Katy Dowding","startTime":1998.11,"endTime":2003.42,"body":"and they're heroic. If you look"},{"speaker":"Katy Dowding","startTime":2003.42,"endTime":2006.9,"body":"at them now, they make your toes"},{"speaker":"Katy Dowding","startTime":2003.42,"endTime":2006.9,"body":"curl, that's for sure."},{"speaker":"Stuart Hughes","startTime":2008.1,"endTime":2010.2,"body":"And I think it's"},{"speaker":"Stuart Hughes","startTime":2008.1,"endTime":2010.2,"body":"always fascinating, when you"},{"speaker":"Stuart Hughes","startTime":2010.2,"endTime":2013.35,"body":"look back, see how far things"},{"speaker":"Stuart Hughes","startTime":2010.2,"endTime":2013.35,"body":"have come, and then you've got"},{"speaker":"Stuart Hughes","startTime":2013.35,"endTime":2016.32,"body":"half your eye on looking forward"},{"speaker":"Stuart Hughes","startTime":2013.35,"endTime":2016.32,"body":"and then trying to understand"},{"speaker":"Stuart Hughes","startTime":2016.32,"endTime":2022.32,"body":"how different things will be in"},{"speaker":"Stuart Hughes","startTime":2016.32,"endTime":2022.32,"body":"the future. And is there a book"},{"speaker":"Stuart Hughes","startTime":2022.32,"endTime":2026.85,"body":"that you like to read or return"},{"speaker":"Stuart Hughes","startTime":2022.32,"endTime":2026.85,"body":"to fairly often, or a book that"},{"speaker":"Stuart Hughes","startTime":2026.85,"endTime":2030.0,"body":"you give to people, that you'd"},{"speaker":"Stuart Hughes","startTime":2026.85,"endTime":2030.0,"body":"give us as a recommendation, or,"},{"speaker":"Stuart Hughes","startTime":2030.0,"endTime":2032.82,"body":"if you're not a reader, a"},{"speaker":"Stuart Hughes","startTime":2030.0,"endTime":2032.82,"body":"podcast or something like that?"},{"speaker":"Katy Dowding","startTime":2034.65,"endTime":2036.39,"body":"So, I should"},{"speaker":"Katy Dowding","startTime":2034.65,"endTime":2036.39,"body":"probably come up with some"},{"speaker":"Katy Dowding","startTime":2036.63,"endTime":2042.03,"body":"fantastic management time at"},{"speaker":"Katy Dowding","startTime":2036.63,"endTime":2042.03,"body":"this point. But if you haven't"},{"speaker":"Katy Dowding","startTime":2042.03,"endTime":2046.26,"body":"read it, and I have gifted"},{"speaker":"Katy Dowding","startTime":2042.03,"endTime":2046.26,"body":"probably 10 copies of this book"},{"speaker":"Katy Dowding","startTime":2046.65,"endTime":2051.3,"body":"to people, The Boy, The Mole,"},{"speaker":"Katy Dowding","startTime":2046.65,"endTime":2051.3,"body":"The Fox and The Horse. I don't"},{"speaker":"Katy Dowding","startTime":2051.3,"endTime":2058.35,"body":"know if you see it at Christmas,"},{"speaker":"Katy Dowding","startTime":2051.3,"endTime":2058.35,"body":"it's a very quick read. It's got"},{"speaker":"Katy Dowding","startTime":2058.35,"endTime":2062.22,"body":"quite a good life philosophy,"},{"speaker":"Katy Dowding","startTime":2058.35,"endTime":2062.22,"body":"and I gift it to people quite"},{"speaker":"Katy Dowding","startTime":2062.22,"endTime":2064.68,"body":"often, so I can recommend that"},{"speaker":"Katy Dowding","startTime":2062.22,"endTime":2064.68,"body":"it's only about a tenner on"},{"speaker":"Katy Dowding","startTime":2064.68,"endTime":2066.15,"body":"Amazon, quite good."},{"speaker":"Stuart Hughes","startTime":2066.18,"endTime":2068.04,"body":"There we are."},{"speaker":"Stuart Hughes","startTime":2066.18,"endTime":2068.04,"body":"Okay, I'll get myself one of"},{"speaker":"Stuart Hughes","startTime":2068.04,"endTime":2073.29,"body":"those. I look forward to that."},{"speaker":"Stuart Hughes","startTime":2068.04,"endTime":2073.29,"body":"And then what failure has"},{"speaker":"Stuart Hughes","startTime":2073.29,"endTime":2076.14,"body":"perhaps provided you with your"},{"speaker":"Stuart Hughes","startTime":2073.29,"endTime":2076.14,"body":"biggest learning?"},{"speaker":"Katy Dowding","startTime":2076.98,"endTime":2081.6,"body":"I would probably"},{"speaker":"Katy Dowding","startTime":2076.98,"endTime":2081.6,"body":"say for failure, my A levels the"},{"speaker":"Katy Dowding","startTime":2081.6,"endTime":2086.1,"body":"first time around, actually, but"},{"speaker":"Katy Dowding","startTime":2081.6,"endTime":2086.1,"body":"technically not failing. But the"},{"speaker":"Katy Dowding","startTime":2086.13,"endTime":2088.77,"body":"grades were so abysmal that I"},{"speaker":"Katy Dowding","startTime":2086.13,"endTime":2088.77,"body":"had to have another go at them."},{"speaker":"Katy Dowding","startTime":2090.9,"endTime":2094.23,"body":"But that was probably because"},{"speaker":"Katy Dowding","startTime":2090.9,"endTime":2094.23,"body":"until that point, I'd gone"},{"speaker":"Katy Dowding","startTime":2094.23,"endTime":2098.34,"body":"through school quite easily"},{"speaker":"Katy Dowding","startTime":2094.23,"endTime":2098.34,"body":"without a lot of effort, and I"},{"speaker":"Katy Dowding","startTime":2098.34,"endTime":2103.05,"body":"thought everything would just"},{"speaker":"Katy Dowding","startTime":2098.34,"endTime":2103.05,"body":"fall into my lap, and then"},{"speaker":"Katy Dowding","startTime":2103.05,"endTime":2107.43,"body":"having suddenly that realization"},{"speaker":"Katy Dowding","startTime":2103.05,"endTime":2107.43,"body":"that I’m infallible and I'm"},{"speaker":"Katy Dowding","startTime":2107.43,"endTime":2114.42,"body":"human, and you can't take things"},{"speaker":"Katy Dowding","startTime":2107.43,"endTime":2114.42,"body":"for granted, so feeling failure"},{"speaker":"Katy Dowding","startTime":2115.32,"endTime":2120.63,"body":"and not wanting to fail again."},{"speaker":"Katy Dowding","startTime":2115.32,"endTime":2120.63,"body":"So that was a very good lesson."},{"speaker":"Katy Dowding","startTime":2120.66,"endTime":2123.36,"body":"It was a horrible feeling. You"},{"speaker":"Katy Dowding","startTime":2120.66,"endTime":2123.36,"body":"don't want to do it again."},{"speaker":"Stuart Hughes","startTime":2124.14,"endTime":2126.57,"body":"But we are all"},{"speaker":"Stuart Hughes","startTime":2124.14,"endTime":2126.57,"body":"fallible, right? And I think"},{"speaker":"Stuart Hughes","startTime":2126.57,"endTime":2130.95,"body":"it's one of the things that the"},{"speaker":"Stuart Hughes","startTime":2126.57,"endTime":2130.95,"body":"profession probably struggles"},{"speaker":"Stuart Hughes","startTime":2130.95,"endTime":2134.76,"body":"with a bit, because failure can"},{"speaker":"Stuart Hughes","startTime":2130.95,"endTime":2134.76,"body":"have quite significant"},{"speaker":"Stuart Hughes","startTime":2134.76,"endTime":2140.22,"body":"consequences in our line of"},{"speaker":"Stuart Hughes","startTime":2134.76,"endTime":2140.22,"body":"work. But, we're one facet in a"},{"speaker":"Stuart Hughes","startTime":2140.22,"endTime":2146.19,"body":"multi of other facets that"},{"speaker":"Stuart Hughes","startTime":2140.22,"endTime":2146.19,"body":"enable amazing things to happen."},{"speaker":"Stuart Hughes","startTime":2146.19,"endTime":2150.21,"body":"But work has to be a"},{"speaker":"Stuart Hughes","startTime":2146.19,"endTime":2150.21,"body":"collaboration of a multitude of"},{"speaker":"Stuart Hughes","startTime":2150.21,"endTime":2153.33,"body":"different functions for it to be"},{"speaker":"Stuart Hughes","startTime":2150.21,"endTime":2153.33,"body":"sustainable and for it to"},{"speaker":"Stuart Hughes","startTime":2153.33,"endTime":2156.75,"body":"progress. So, I think it's"},{"speaker":"Stuart Hughes","startTime":2153.33,"endTime":2156.75,"body":"interesting that we perhaps"},{"speaker":"Stuart Hughes","startTime":2156.75,"endTime":2161.67,"body":"shouldn't be afraid of"},{"speaker":"Stuart Hughes","startTime":2156.75,"endTime":2161.67,"body":"acknowledging our fallibility"},{"speaker":"Stuart Hughes","startTime":2161.7,"endTime":2165.42,"body":"and understanding where we need"},{"speaker":"Stuart Hughes","startTime":2161.7,"endTime":2165.42,"body":"the help of others to make"},{"speaker":"Stuart Hughes","startTime":2165.42,"endTime":2166.17,"body":"progress."},{"speaker":"Katy Dowding","startTime":2166.89,"endTime":2170.43,"body":"It’s the absolute"},{"speaker":"Katy Dowding","startTime":2166.89,"endTime":2170.43,"body":"enemy of working safely, isn't"},{"speaker":"Katy Dowding","startTime":2170.43,"endTime":2174.78,"body":"it? If you think it's probably"},{"speaker":"Katy Dowding","startTime":2170.43,"endTime":2174.78,"body":"true, the way you do everything"},{"speaker":"Katy Dowding","startTime":2174.78,"endTime":2177.84,"body":"is absolutely perfect, and you"},{"speaker":"Katy Dowding","startTime":2174.78,"endTime":2177.84,"body":"can't be told anything, and"},{"speaker":"Katy Dowding","startTime":2177.84,"endTime":2183.69,"body":"nobody should tell you what to"},{"speaker":"Katy Dowding","startTime":2177.84,"endTime":2183.69,"body":"do. You know that’s definitely"},{"speaker":"Katy Dowding","startTime":2183.69,"endTime":2186.78,"body":"the enemy, of course. Somebody"},{"speaker":"Katy Dowding","startTime":2183.69,"endTime":2186.78,"body":"who says, I want to listen to"},{"speaker":"Katy Dowding","startTime":2186.78,"endTime":2190.08,"body":"others. Is there a better way of"},{"speaker":"Katy Dowding","startTime":2186.78,"endTime":2190.08,"body":"doing this? Can somebody help me"},{"speaker":"Katy Dowding","startTime":2190.08,"endTime":2193.83,"body":"with this? Can I do this better?"},{"speaker":"Katy Dowding","startTime":2190.08,"endTime":2193.83,"body":"That's when you're going to"},{"speaker":"Katy Dowding","startTime":2193.83,"endTime":2194.79,"body":"improve safety."},{"speaker":"Stuart Hughes","startTime":2196.2,"endTime":2198.87,"body":"Great. That feels"},{"speaker":"Stuart Hughes","startTime":2196.2,"endTime":2198.87,"body":"like a wonderful place to"},{"speaker":"Stuart Hughes","startTime":2198.87,"endTime":2200.97,"body":"finish, but I will just give you"},{"speaker":"Stuart Hughes","startTime":2198.87,"endTime":2200.97,"body":"the opportunity, if there's"},{"speaker":"Stuart Hughes","startTime":2200.97,"endTime":2203.73,"body":"anything that we've not covered,"},{"speaker":"Stuart Hughes","startTime":2200.97,"endTime":2203.73,"body":"that you desperately wanted to"},{"speaker":"Stuart Hughes","startTime":2203.73,"endTime":2206.13,"body":"say, or there's any kind of"},{"speaker":"Stuart Hughes","startTime":2203.73,"endTime":2206.13,"body":"final thing you want to leave"},{"speaker":"Stuart Hughes","startTime":2206.13,"endTime":2208.77,"body":"the listeners with, I'll let you"},{"speaker":"Stuart Hughes","startTime":2206.13,"endTime":2208.77,"body":"have that final word."},{"speaker":"Katy Dowding","startTime":2209.76,"endTime":2214.71,"body":"No, I think it's"},{"speaker":"Katy Dowding","startTime":2209.76,"endTime":2214.71,"body":"great. If anyone is listening to"},{"speaker":"Katy Dowding","startTime":2214.71,"endTime":2218.52,"body":"the podcast, I think, by the"},{"speaker":"Katy Dowding","startTime":2214.71,"endTime":2218.52,"body":"very fact that you're listening"},{"speaker":"Katy Dowding","startTime":2218.52,"endTime":2220.89,"body":"to this and wanting to know"},{"speaker":"Katy Dowding","startTime":2218.52,"endTime":2220.89,"body":"more, and want to develop and"},{"speaker":"Katy Dowding","startTime":2220.89,"endTime":2223.77,"body":"want to do better, then you know"},{"speaker":"Katy Dowding","startTime":2220.89,"endTime":2223.77,"body":"you're certainly on the right"},{"speaker":"Katy Dowding","startTime":2223.77,"endTime":2226.68,"body":"track, because that's what we've"},{"speaker":"Katy Dowding","startTime":2223.77,"endTime":2226.68,"body":"all got to do to achieve more."},{"speaker":"Stuart Hughes","startTime":2227.82,"endTime":2229.59,"body":"Great Katie,"},{"speaker":"Stuart Hughes","startTime":2227.82,"endTime":2229.59,"body":"look, thank you so much for your"},{"speaker":"Stuart Hughes","startTime":2229.59,"endTime":2232.83,"body":"time today. I really appreciate"},{"speaker":"Stuart Hughes","startTime":2229.59,"endTime":2232.83,"body":"it. I know I'm going to really"},{"speaker":"Stuart Hughes","startTime":2232.83,"endTime":2235.47,"body":"enjoy looking, listening back to"},{"speaker":"Stuart Hughes","startTime":2232.83,"endTime":2235.47,"body":"this, going through it, and"},{"speaker":"Stuart Hughes","startTime":2235.47,"endTime":2240.33,"body":"taking some of the insights for"},{"speaker":"Stuart Hughes","startTime":2235.47,"endTime":2240.33,"body":"myself as well. And I'm sure all"},{"speaker":"Stuart Hughes","startTime":2240.33,"endTime":2244.65,"body":"of the listeners will get a lot"},{"speaker":"Stuart Hughes","startTime":2240.33,"endTime":2244.65,"body":"from it, and I just really,"},{"speaker":"Stuart Hughes","startTime":2244.65,"endTime":2247.17,"body":"really appreciate the fact that"},{"speaker":"Stuart Hughes","startTime":2244.65,"endTime":2247.17,"body":"you've carved out some time to"},{"speaker":"Stuart Hughes","startTime":2247.17,"endTime":2249.06,"body":"have a chat with us today. So"},{"speaker":"Stuart Hughes","startTime":2247.17,"endTime":2249.06,"body":"thank you very much."},{"speaker":"Katy Dowding","startTime":2249.55,"endTime":2251.11,"body":"My pleasure."},{"speaker":"Katy Dowding","startTime":2249.55,"endTime":2251.11,"body":"Really nice speaking to you."},{"speaker":"Katy Dowding","startTime":2251.11,"endTime":2251.65,"body":"Thank you."},{"speaker":"Host","startTime":2252.88,"endTime":2256.15,"body":"Thanks for listening. Tune"},{"speaker":"Host","startTime":2252.88,"endTime":2256.15,"body":"in again soon for more"},{"speaker":"Host","startTime":2256.15,"endTime":2261.16,"body":"conversations and all things"},{"speaker":"Host","startTime":2256.15,"endTime":2261.16,"body":"health and safety. out the"},{"speaker":"Host","startTime":2261.16,"endTime":2261.85,"body":"people that are actually doing"},{"speaker":"Host","startTime":2261.16,"endTime":2261.85,"body":"the work."}]}