In this episode of Commuter Rail Conversations we’re talking about pivoting: taking over a multi-modal agency during COVID while staying focused on core principles and preparing to host major international events in a five-year horizon.
Just as she took the reins at SEPTA last year the COVID pandemic upended life in Philadelphia. The framework Leslie Richards brought with her was revised during an unpredictable first year as general manager. But throughout, she maintained focus on her core values to deliver for her employees, for Philadelphia, and her UPenn students.
Joining us for the conversation is Caltrain’s incoming executive director Michelle Bouchard, who is linked to Leslie as a fellow Brown University alumna and Woman in Rail awardee. You won’t believe these two dynamic women started the conversation as strangers.
Key takeaway: SEPTA and Caltrain both are in good hands with Leslie and Michelle at the helm during these extraordinary times.