The Morgan James Consulting Podcast
Morgan James Consulting was launched in 2001 with the intention of creating highly effective leaders who have the ability to build successful businesses and develop their best assets – the people that work with them and for them.The Morgan James Consulting Podcast features interviews with business directors at the top of their industry. Join us as we learn what it means to be an effective leader.
The Morgan James Consulting Podcast
Rebuilding Business with Kevin Gaskell - Part 2 - #4
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Lily Newman
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Season 1
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Episode 4
It's the next episode of our rebuilding business series of interviews with serial entrepreneur and global adventurer Kevin Gaskell.
Today Kevin draws on his experience of re-building Porsche's failing reputation from being the worst brand to the best brand for customer service in the UK. He says it's not about selling cars or widgets or houses or professional services, you are selling an experience and, aligning your staff behind a vision of what exceptional looks like, is critical.
We hope you enjoy this series of interviews and that they give you some food for thought to help you on your own leadership journey.