Finances - with the cost of living rising be it through energy prices, inflation, student loans, or simply the price of your local pint - the costs are being felt and they’re being felt hard.
This week we’ll be exploring financial disputes that everyday consumers have with credit providers, travel insurance, and more as we sit down with Tim Emerton, a Senior Investigator at the Financial Ombudsman Service. In the episode we talk about what the Financial Ombudsman Service does, the common disputes received and how COVID has impacted, as well as the recent rise in Buy-Now-Pay-Later schemes.
Outside of the Service, we talk about Tim’s own career journey, specifically feeling like drifting at the start of your career and demystifying the Russell Group 2.1 or bust philosophy to legal careers.
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