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The Orthopreneurs Podcast with Dr. Glenn Krieger
What does it mean to become an Orthopreneur? Hi there! My name is Dr. Glenn Krieger and I believe that in today’s competitive world, the orthodontic and dental communities should be collaborative. And I've created Orthopreneurs so that we can move towards that goal together. Orthodontists are smart people. You’ve accomplished a lot to get where you are, but chances are you never got a formal education in how to run the most effective and lowest stress practice possible. Don’t sweat it! Because we’ve got your back... Being an Orthopreneur means that you’re a part of a community. A community that brings peers together to become the best clinicians and the best business owners they can be. Becoming an Orthopreneurs means you never ever need to practice alone. Join the FREE Facebook group by simply applying:https://www.facebook.com/groups/OrthoPreneurs
The Orthopreneurs Podcast with Dr. Glenn Krieger
5 Steps to Tripling Your Practice Growth in 3 Years | Greatest Hits Series
You might be losing as much as half a million dollars on unanswered calls. That’s right.
In this Greatest Hits Series episode, I sat down with Scott Hansen - cofounder of OrthoChats and now LeadSigma, who shared ways why your practice may be bleeding revenue without even realizing it.
Scott has built and sold tech that revolutionized patient communication. Now, he’s tackling the next big bottleneck: converting leads. His new company, LeadSigma, focuses on automating and improving how orthodontic offices respond to inquiries - using smart systems and cutting-edge AI.
We unpack Scott’s five-step framework that tripled his practice, how missed calls cost you hundreds of thousands, and why the orthodontic industry can learn from the hyper-responsive world of home services. Scott also shares the next frontier in AI and what it will mean for your front desk team and new patient scheduling.
If you are looking for ways to scale your practice efficiently, this is the episode for you.
🎧 Tune in and discover the simple changes that can drive massive growth.
Key Takeaways
Introduction (00:00)
Scott’s start in orthodontics (03:12)
Creation and sale of OrthoChats (06:04)
Birth of LeadSigma from a real-world problem (11:21)
Five steps that tripled his practice (16:18)
The true cost of missed calls in your practice (22:40)
Scheduling, show-up rates, and recalls matter too (27:34)
Where AI fits in orthodontic operations (31:36)
LeadSigma's future with AI voice agents (33:51)
Additional Resources
- LeadSigma Website: https://leadsigma.com/
- OrthoChats Website: https://orthochats.com/
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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/
- For more information, visit: https://orthopreneurs.com/
- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs