Fred Sargent, President of Great Service Forums, talks with ELECTRI about ways electrical contractors can add a valuable and profitable component to their businesses: service and maintenance. Fred’s approach is to keep it simple and always keep the customer in mind. His best advice? “Remember: a service experience is only as good as the way the customer remembers you.”
Fred Sargent, President of Great Service Forums, talks with ELECTRI about ways electrical contractors can add a valuable and profitable component to their businesses: service and maintenance. Fred’s approach is to keep it simple and always keep the customer in mind. His best advice? “Remember: a service experience is only as good as the way the customer remembers you.”