Think Like A Leader
This interview series, presented by ELECTRI International, introduces listeners to some of the most successful contractors and electrical industry leaders in the United States.
Think Like A Leader
Fred Sargent, Great Service Forums
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NECA Podcast Network
Fred Sargent, President of Great Service Forums, talks with ELECTRI about ways electrical contractors can add a valuable and profitable component to their businesses: service and maintenance. Fred’s approach is to keep it simple and always keep the customer in mind. His best advice? “Remember: a service experience is only as good as the way the customer remembers you.”