IGEL, provider of the managed endpoint operating system for secure access to any digital workspace, today announced IGEL COSMOS. Unveiled at DISRUPT23 – The Ultimate Global EUC event in Munich, COSMOS is a unified, agile platform to securely manage and automate the delivery of digital workspaces, from any cloud. Offering a modular architecture, granular endpoint control and end-user freedom, COSMOS is designed to enable organizations to garner the full power of current-day and future clouds with extensive control, while powering great user experiences for today’s hybrid work.

Host: Andy Whiteside
Co-host: Barry Browne
Co-host: Chris Feeney

Remote work is alive and well and thriving in the U.S. and abroad. An estimated 36.2 million American employees will be working remotely by 2025. Right now, about a quarter of U.S. employees are working remotely and 16% of U.S. companies are all-remote, according to Zippia. It’s indicative of what is becoming the standard workforce environment of the future: a hybrid work environment that includes a fluid mix of remote, mobile, and on-site workspaces with a steadily increasing number of applications being delivered from the cloud. IT teams must contend with this assortment of workspaces and remote worker needs at the endpoint, and it is not a one-size-fits-all proposition. They need to achieve a fine balance fulfilling all remote worker requests and maintaining a level of security and access control that supports the overall safety of the network.

Host: Andy Whiteside
Co-host: Barry Browne

The Digital Workspace  Ecosystem Alliance (DWEA), a non-profit consortium of technology leaders dedicated to providing vendor-neutral tools and resources to help organizations develop their digital workspace strategies, has released the results of its first annual “State of the Digital Workspace 2022” survey, which looks at adoption, benefits, challenges and opportunities that remote, hybrid and on-premises work environments currently face.

During September 2022, more than 2,500 organizations around the world took part in the survey, which was one of the largest digital workspace-focused surveys to date and comes at a pivotal moment when the upheaval we’ve experienced due to the global pandemic. The lessons learned over the last two years are still fresh in our minds and based on the survey, a clearer picture of the path forward is emerging with many organizations eager to solidify the digital workspace strategies that will see them into the future.

Host: Andy Whiteside
Co-host: Barry Browne
Co-host: Chris Feeney
C0-host: Patrick Toner

Written by Edwin ten Haaf, IGEL Community Member

More and more of our IGEL customers want to facilitate work from anywhere.

In the office they were familiar with using #IGELOS driven devices.  By providing end users with notebooks running IGEL OS or UD Pocket(IGEL  on a stick) user can safely and easily connect to their virtual  workplace.

The management backend (UMS) is managing these devices in the  local network.  connect to ICG and the  management backend connects to ICG and the devices can be managed as if  they were local.   

If you're ICG is installed and configured well you can now manage  you're devices outside the office. Deploy and update profiles, support  users with shadow functionality. One important part that has to be  configured separately is the distribution of IGEL OS firmware and Custom  Partitions (Additional Software running on the IGEL OS like MS Teams and  Zoom)

For this you need to point you're devices to a remote https/sftp  location. Please read here how


Host: Andy Whiteside
Co-host: Sebastien Perusat

This week we discuss the success of the IGEL Community and the value it has brought to the EUC community. We also cover the future and what the community has planned to bring more value to the current and future members.

Host: Patrick Toner
Co-host: Sebastien Perusat

One of my favorite parts about the IGEL Community and any community is people helping people. Someone asks a question, maybe not even relating to IGEL itself but an associated technology. Many fine folks jump in to give their suggestions. Recently I saw just this in the IGEL Community, and the solution is so fantastic and helpful; I wanted to share it with all of you! 

Joseph Masone, asked the question: 

"Aside from modifying hosts files, is there a way to allow only a list of URLs we designate via the Firefox browser? We tried setting up a local HTTP proxy. However, that can be bypassed by simply typing HTTPS in the URL. We also tried restricting all the navigation menus/toolbars; however, one of the sites we need to allow access to has links that can leverage to access other unwanted sites."

Host: Andy Whiteside
Co-host: Patrick Toner

IGEL, a maker of well-engineered thin client hardware devices for two decades, is exiting that business as part of an all-out drive to make its popular Linux secure edge operating system the standard for Windows workspace computing across any device or cloud.

The decision to stop production of hardware thin clients for the No. 3 provider of thin clients in North America and Europe with an installed base of three million devices - opens the door for lGEL to provide its next gen edge OS exclusively through heavyweight hardware partners LG, Lenovo and HP.

For IGEL CEO Jed Ayres – who has spearheaded the company’s transformation into a secure Linux workspace operating system powerhouse- getting out of the hardware business is the culmination of a “dream come true” that he envisioned when he joined the company as CEO of North America six years ago.

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Chris Feeney
Co-host: Sebastien Perusat 
Guest: Jed Ayres

Watch this IGEL Tech-Tips Tuesday video to learn how to configure the prioritization of audio devices on IGEL OS. 

Unified Communications is widely used in today’s world. The requirement to configure audio devices is a must. In the following video, you will learn how to prioritize audio devices found on IGEL OS devices.

Presented by Sebastian Perusat, IGEL Community FELLOW.

In this video, Sebastien will teach you how to:

• 00:00 Introduction
• 02:00 Check device recognition
• 03:05 Check devices in Sound Manager
• 04:32 Set the Prio locally
• 05:30 Create a profile for it
• 08:08 Use Classes instead of devices
• 09:46 Explain how the Automatic Prio works

Host: Patrick Toner
Co-host: Chris Feeney
Co-host: Sebastien Perusat

IGEL is proud to be hosting a new webinar series with IGEL Ready analytics partners 7SIGNAL, Liquidware and ControlUp. During this series, which kicks off on Tuesday, October 18, attendees will have the opportunity to learn how the joint solutions offered by IGEL and these three IGEL Ready partners can help optimize the employee experience in today’s work-from-anywhere world.

Host: Andy Whiteside
Co-Host: Patrick Toner

In this video, Sebastian Perusat will walk you through the tasks needed to update the IGEL OS via the IGEL UMS, including how to check for and download updates, manually update, configurations required, and firmware update best practices. 

Presented by Sebastian Perusat, IGEL Community FELLOW.

In this video, Sebastien will teach you how to:

• 01:50 Check the installed firmware version
• 01:58 Check for newer / older Updates
• 02:30 Downloading via UMS
• 03:10 Checking connectivity
• 03:47 Manual Download via WEB
• 05:21 Uploading manually
• 06:27 Corecting Hostname
• 07:00 Assigning the update
• 07:20 Update immediately
• 08:00 Best practices light

Host: Patrick Toner
Co-Host: Sebastien Perusat
Co-Host: Chris Feeneey

Have you ever been in a situation where you have a user with brand new endpoints out in the field, at home, or elsewhere, and you need to guide them to be able to access your Citrix published Desktops and/or Apps environment? Has there at any time been any problems when onboarding users, making them install the right components and configure their machines in the correct way?

IGEL has been working hard to make onboarding IGEL OS users in the field very easy. With the release of the IGEL Cloud Gateway (ICG), this has already been a reality for many years. Let me explain to you what is needed to make a very smooth onboarding of remote users and actually get them productive within minutes from the first power on of their IGEL OS endpoint.

Host: Andy Whiteside
Co-Host: Patrick Toner
Co-Host: Chris Feeney

LG participation in the IGEL “Why Compromise” campaign. As part of this global promotion, IGEL is providing 14-inch LG gram laptops, pre-loaded with IGEL OS and integrated with ControlUp’s Digital Employee Experience Management platform, to qualified participants. To trial an IGEL powered LG laptop,

Host: Andy Whiteside
Co-host: Patrick Tonner
Co-host: Chris Feeney

This week the team takes a break from discussing IGEL blogs and covers the IGEL CLI concepts and some key commands that every IGEL administrator should know. 

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Chris Feeney
Co-host: Sebastien Perusat 

We then look at what is sustainability and why it has become so important to companies. In fact, most companies annual reports now include sustainability as a strategic business objective.

We look at the pandemic and the impact it is had on the environment and how remote working is a key driver in reducing emissions.

We also investigate how EUC has a major impact on emissions and is responsible for 1% of Global emissions which is on a par with the airline industry which I thought was a shocking statistic.

How to configure, set up, and use the IGEL OS command line (CLI) from the IGEL OS desktop and IGEL UMS. 

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Sebastien Perusat

Watch this IGEL Tech-Tips Tuesday video for a deep dive into how to transfer files from the IGEL UMS to the IGEL OS.

Host: Patrick Toner
Co-host: Andy Whiteside
Co-host: Sebastian Perusat

IGEL is proud to be a member of the Digital Workspace  Ecosystem Alliance (DWEA), a non-profit consortium of technology leaders dedicated to providing vendor-neutral tools and resources to help organizations develop their digital workspace strategies. Essential to these efforts is the ability to identify where organizations are in their digital workspace journey today.

To help the DWEA assess and evaluate the challenges and opportunities that remote, hybrid and on-premises work environments currently face, the consortium is launching its first bi-annual “State of the Digital Workspace 2022” survey.

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Chris Feeney 

Recently, in the IGEL Community, Leon Beitsch, IGEL Community VIP, released a white paper detailing how to configure IGEL OS with Chromium. This is a hot topic, and Leon does a great job sharing the fine details on installing and configuring Chromium with IGEL OS. 

Host: Andy Whiteside
Co-host: Chris Feeney
Co-host: Patrick Toner

In this video, Sebastian Perusat will walk you through the tasks needed to remove a license from the IGEL OS, including working with the IGEL UMS, License Portal, command-line, and IGEL OS itself. This is a frequently asked question within the IGEL Community, KB, and Support.

Presented by Sebastian Perusat, IGEL Community FELLOW.

In this video, Sebastien will teach you how to:

• 00:00 Introduction
• 02:05 Get the license identifier in UMS
• 03:30 Search for device in licensing portal
• 03:50 Change your Company in licensing portal
• 04:26 remove a Device from Product pack
• 05:55 Refresh the Product pack in UMS
• 06:30 Check licenses in UMS
• 06:57 Check licenses in IGEL OS
• 07:50 Check licenses in a local terminal
• 08:57 Removing the license locally
• 14:07 Delete the license via a Profile

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Seb Perusat

7SIGNAL is among the gold sponsors of this year’s DISRUPT On Tour 2022 End User Computing Forum, which is making 21 stops in cities across North America and Europe. Alongside IGEL and other leading end user computing leaders, 7SIGNAL will be showcasing the latest innovations and best practices to deliver digital experience monitoring solutions for the hybrid work era.

During our session, you’ll learn how to:

• Reduce the time required for troubleshooting from days to minutes
• Proactively identify issues before end users are affected and the help desk is called
• Support your remote and campus workers equally

Recently, in the IGEL Community, Lars Glöckner, Senior Solutions Architect EMEA at IGEL, posted a tech-tip on configuring Zoom virtual backgrounds on IGEL OS.

Make Zoom Virtual Background on Linux available with Citrix, VMware Horizon, and AVD (WVD) when you don't have the supported hardware in place.

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Chris Feeney

Recent news regarding the two most historically influential companies within the VDI industry has shone a spotlight on an ever-changing, dynamic environment for organizations looking to deliver secure, controlled, and productive end-user virtual experiences to their people.  Last year, Citrix announced major organizational leadership changes coupled with some significant employee layoffs. And just last week, Broadcom announced its intention to acquire VMware for $61 billion, making it one of the largest acquisitions in tech history.

For organizations using technologies and products from these two companies to deliver virtual apps and desktops to their end-users, some may be feeling a bit concerned about the future, especially in terms of how they will continue to manage and control their end-users’ digital workspaces.

Host: Andy Whiteside
Co-host: Patrick Toner
Co-host: Chris Feeney

Lenovo is among the Gold sponsors of this year’s DISRUPT On Tour 2022 End User Computing Forum, which is making 21 stops in cities across North America and Europe. Alongside IGEL and other leading industry technology companies, Lenovo will be showcasing the latest innovations and best practices to deliver digital workspace solutions for the hybrid work era.

The hybrid work environment is here to stay and mobile and desktop endpoint devices are becoming vital to workplace productivity.

Join my session at DISRUPT On Tour where I’ll share how Lenovo is partnering with IGEL to deliver secure endpoints while providing flexible form factors for individual use-cases.

In this session you will learn about:

Lenovo Mobile/Desktop Devices Certified for IGEL
Hardware trends to improve end user experience
Lenovo’s strategy around cloud connected endpoints and edge devices
The process for engaging Lenovo on IGEL opportunities

Host: Patrick Toner
Co-host: Chris Feeney

This podcast describes how to install the Distributed IGEL Universal Management Suite (UMS). Detailed information on the Distributed UMS can be found under Installing an IGEL UMS Server on the IGEL knowledge base. 

The following concepts apply:

if you plan a new installation of the Distributed UMS

if you already have a standard UMS installation but want to switch to the Distributed UMS

Host: Patrick Toner
Co-host: Chris Feeney

The idea behind Buddy Update is to allow remote IGEL OS endpoints to update from a local Buddy Update Server vs. all remote devices contacting the IGEL OS UMS to download the new IGEL OS version. This results in much less bandwidth usage across slower WAN links.

Presented by Sebastian Perusat, IGEL Community FELLOW.

In this video, Sebastien will teach you how to:

• Introduction
• Topology
• Create the Buddy Master role
• Update the Buddy Master
• Create the Buddy Slave role
• Debug the Slave
• Additional important information

Host: Patrick Toner
Co-host: Sebastian Perusat