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CX Today's Charlie Mitchell hosts Mario Matulich, President of the Customer Management Practice.

Matulich discusses what to expect from the upcoming Customer Contact Week 2025 event that takes place between June 9-12, 2025.

In doing so, they discuss:

• The challenges attendees currently face within their CX operations. 
• How CCW addresses these challenges with its agenda. 
• The flagship speaker sessions for the week. 

For more on CCW 2025, visit their website.

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